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Marriott Memphis East

Memphis - TN · United States

5795 Poplar AveView location

8.4/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort9.0/109.0
Condition8.8/108.8
Location10.0/1010.0
Neighborhood8.4/108.4
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Marriott Memphis East

Located in East Memphis, the Marriott Memphis East is a short drive from Lichterman Nature Center and Theatre Memphis. This hotel offers an indoor pool, fitness center, and complimentary Wi-Fi. The 232 guest rooms feature refrigerators, LCD TVs, and private bathrooms.

Enjoy a meal at Coda restaurant, or a cooked-to-order breakfast (fee applies). For business travelers, there's a business center and ample meeting space. Free self-parking is available onsite. Nearby attractions include the Dixon Gallery and Gardens and the Memphis Botanic Garden.

Read more about this hotelShow less

Located in Memphis, Marriott Memphis East is in the business district, a 5-minute drive from Theatre Memphis and 5 minutes from Dixon Gallery and Gardens. This hotel is 3.4 mi (5.5 km) from Memphis Botanic Garden and 4.2 mi (6.8 km) from University of Memphis.

Make yourself at home in one of the 232 guestrooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Memphis? This hotel has 8960 square feet (832 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 18.95 for adults and USD 10.95 for children
    • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
    • Self parking fee: USD 12.00 per night
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Audubon Park 4.6 km / 2.9 mi
Baptist Memorial Hospital-Memphis 4.7 km / 2.9 mi
Opera Memphis 4.8 km / 3 mi
Theatre Memphis 4.8 km / 3 mi
Dixon Gallery and Gardens 5 km / 3.1 mi
Memphis Botanic Garden 5.5 km / 3.4 mi
Leftwich Tennis Center 5.5 km / 3.4 mi
Battlefront Lasertag and Paintball 6.5 km / 4 mi
University of Memphis 6.8 km / 4.2 mi
Methodist Le Bonheur Germantown Hospital 7.1 km / 4.4 mi
Regional One Health East Campus 7.3 km / 4.5 mi
Galloway Golf Course 7.6 km / 4.7 mi
Shelby Farms Visitor Center 7.9 km / 4.9 mi
Madison Cypress Lakes 8.5 km / 5.3 mi
Hickory Ridge Mall 8.7 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1986
  • Year of most recent renovation: 2001
  • Number of floors (main building): 10
  • Single rooms: 148
  • Double rooms: 75
  • Junior suites: 10
  • Suites: 3
  • Accessible rooms: 10
  • hotel
  • American Express
  • JCB
  • Diners Club
Show 52 more facilities & services
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Launderette
  • Babysitting service
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • SaunaExtra charge
  • Hot tub
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Set menu lunch
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishment
  • Fitness
  • Bowling alleyExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 65 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Marriott Memphis East

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Satellite TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Pay movies
    • Extra beds on demand
    • Toiletries
    • Safe
    • Desk
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Marriott Memphis East

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 33 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable7 photos

    Marriott Memphis East

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Ironing set
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Safe
    • Pay movies
    • Toiletries
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Marriott Memphis East

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Marriott Memphis East

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Marriott Memphis East

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Marriott Memphis East

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 33 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Marriott Memphis East

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wake-up service
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Pay movies
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Marriott Memphis East

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Marriott Memphis East

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Marriott Memphis East

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Marriott Memphis East

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Marriott Memphis East

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Marriott Memphis East

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Marriott Memphis East

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 33 m²QUA.2D-2
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable8 photos

    Marriott Memphis East

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-2

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Pay movies
    • Toiletries
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Marriott Memphis East

8.4
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
10.0 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
10 Jul 2026
Trena
Air conditioning was not working properly. Turned thermostat down to 70 and room temperature stayed at 77 degrees all night
Family_with_children
10/10
Exceptional
04 Jul 2026
Gwendolyn
The comfortable beds, great location to Germantown Hospital while husband was treated there, great atmosphere and my fav, the front desk staff♥️
Family_with_children
10/10
Exceptional
29 Jun 2026
Gwendolyn
The hotel reservationist was superb and the atmosphere and rooms were excellent.
Thank you
Self
10/10
Exceptional
21 Jun 2026
Charles
Excellent
Family
10/10
Exceptional
14 Jun 2026
stephen
Everything was great. Great location and staff
Friends_and_family Family
10/10
Exceptional
12 Jun 2026
Krikor
Cleanest hotel I’ve stayed at in Memphis. Staff was amazing and helpful. I’ll be staying here over the other hotels in the future when I return to Memphis.
Self
10/10
Exceptional
31 May 2026
Jennifer
Staff was sooooooo professional and nice
Partner
10/10
Exceptional
25 May 2026
Tomiko
I enjoyed the room, atmosphere and the staff. I will definitely be back. This hotel is a gem.
Partner
6/10
Pleasant
24 May 2026
Malen
The staff and room accommodations were excellent. But breakfast is $20 and parking is $15/day. Plus internet is an additional charge unless you happen to receive a \"box\" which is not outlined in any of their advertising materials. Very co venue t location but overpriced.
10/10
Exceptional
24 May 2026
Reginald
Clean
8/10
Excellent
17 May 2026
David
As always I was pleased with my stay at this facility except for one issue. In order to park my vehicle and pay for secured parking I was required to download a parking app. This was an inconvenience for me and in no way a benefit. There was a service charge for the use of this app. In no way did I experience a benefits from this service. This new process was not brought to my attention until I arrived at this facility. No other option was offered. A very disappointing experience that provided no personal benefit to myself.
10/10
Exceptional
14 May 2026
James
Very nice place.
Family
10/10
Exceptional
10 May 2026
Regina
Would definitely stay again.
Friends_and_family Family
10/10
Exceptional
10 May 2026
Kimberly
Food good but could have been hotter
Friends_and_family Family
10/10
Exceptional
08 May 2026
James
The hotel was nice and clean. The room was so cool. The restaurant was great.
Partner
10/10
Exceptional
03 May 2026
Kyana
I loved it! Everything was great! Definitely staying again..
Self
10/10
Exceptional
03 May 2026
Joe
Great stay
10/10
Exceptional
26 Apr 2026
Sandtasha
My stay was great!
Family_with_children
10/10
Exceptional
26 Apr 2026
Daunte
All was well. No complaints. Only regret is NOT eating at the restaurant or going to the bar on site. Besides from that, all was good
Partner
10/10
Exceptional
02 Apr 2026
Michael
Staff was great from the time we walked through the door until we left. Clean room and good a/c and heat as it got chilly while we were there. Overall everything was great.
Family_with_children
6/10
Pleasant
22 Mar 2026
Cheree
The staff in the front weren’t very friendly in the front. I arrived at 3:45, my checking was 4:00 and they still charged me 25 dollars. I also chose this hotel because of the hot tub that was posted on their listing, which isn’t there anymore. Over all it was a pretty decent stay .
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
Victoria
Nice staff and clean
6/10
Pleasant
08 Mar 2026
Ben
The room type I booked was unavailable. I had prepaid, so that was unexpected. It worked out because we were able to get a rollaway bed as a second bed, but I wish they had communicated earlier.
Partner
10/10
Exceptional
16 Feb 2026
Hannah
Very clean and quiet! Friendly staff
Leisure Self
10/10
Exceptional
12 Jan 2026
Darrin
We didn’t get breakfast
Partner
8/10
Excellent
05 Jan 2026
Tracy
Clean room, courteous staff, very nice gym and pool. But there was only one working elevator in the facility, which meant that the pool was accessible only when opened by a staff member.
Leisure Self
10/10
Exceptional
04 Jan 2026
Ginger
Awesome emergency reservation
Leisure Family
10/10
Exceptional
04 Jan 2026
Terri Ann
The staff were very friendly and the room and hotel was clean and comfortable.
Leisure Friends
8/10
Excellent
02 Jan 2026
Lagenia
The clerk at check in was very friendly. The breakfast attendant was awesome. The rum was clean and the bed was comfy. My only complaint was that the rim had a slight odor in it. Not bad wnough to mention to the desk though. I would definitely stay again.
10/10
Exceptional
17 Dec 2025
christopher
Good place for a overnight to the airport
6/10
Pleasant
13 Dec 2025
Kelly
everything was ok but the maid gave me 1 regular coffee for 3 days even though i wrote a note asking for more crappy
Business Self
10/10
Exceptional
19 Nov 2025
Carla
I love staying at this property. I was glad to still see Matt behind the bar. He was incredible, as usual. The breakfast staff was top notch and Sherelle kept my room spotless!!!
Business
10/10
Exceptional
16 Nov 2025
Mark
Staff was really great. Bridgett went above and beyond to make us welcome, answer all questions and make our stay great.
10/10
Exceptional
16 Nov 2025
Janet
Hotel Clerk, Edrell (sp) was amazing - friendly, courteous and very knowledgeable!
Friends_and_family Friends
10/10
Exceptional
09 Nov 2025
Ruferly
Uneventful business trip which means it’s good! Staff was great!
Business
10/10
Exceptional
06 Nov 2025
Thomas
Clean Rooms, staff were very nice
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Valencia
Guest services were very polite, our breakfast attendant was very helpful, respectful and made sure our breakfast experience was nice
Partner
10/10
Exceptional
31 Oct 2025
Patricia Aliska
Room and service was great.
4/10
Poor
27 Oct 2025
Kimberly
Staff was not very friendly. Check in was at 4pm. My flight arrived so I requested to check in early at 3:45pm. Front desk told flat out told me “No, we do not do early check in. I’ll call you when a room is available”in the most unpleasant tone. Zero accommodation for a gold elite member. I had to find a place to go while waiting on a call from Marriott staff. It was after 4:30pm and no one called yet. I was exhausted so I went back to the hotel. I had to ask if I could check in now since it’s well after 4:30pm. This was a different staff member. She was nicer & got me checked in. But just total inconvenience. If I had not returned to the hotel I don’t think anyone would’ve called to say a room was available. I wouldn’t stay there again. I almost cancelled and went to Hilton but it was late.
Business Self
8/10
Excellent
20 Oct 2025
David
I reserved and paid for a room with a king size bed. After checking I discovered the room was furnished with two beds. I called the service desk and they informed me that they didn’t have any rooms with a king size bed. I asked them how this could be resolved and they put me on a continuous message hold. I’m very disappointed in your service. Definitely not professional.
6/10
Pleasant
14 Oct 2025
Shawna
The rooms need updating, should supply free coffee at earlier hours than 7am. Easy for the front staff to prepare.
Leisure Family
8/10
Excellent
12 Oct 2025
Nadine
Zak and Bonnie on Friday night were absolutely wonderful. Unfortunately there were a couple of unsatisfying things in my room. There was a light out on the restroom and I'm fairly positive there was mold on the ceiling on the restroom. The pool was also wonderful
Leisure Partner
10/10
Exceptional
11 Oct 2025
Jessie
Everything as advertised, staff was friendly and helpful
6/10
Pleasant
07 Oct 2025
Sonya
TV is not a smart tv and can’t watch Netflix or others streaming apps.
Leisure Family
8/10
Excellent
06 Oct 2025
Kimberly
There was trash next to the nightstand when I went into the room. The ceiling is cracking and needs to be repaired. The staff was nice. The ac was amazing.
Leisure Partner
10/10
Exceptional
05 Oct 2025
Matt
Quiet and secure. Friendly staff, clean room and property. The pool was a bit difficult to get to. But a great place to stay, I will definitely be staying here again!
Leisure Partner
10/10
Exceptional
05 Oct 2025
Sherri
Everything was great! Especially the servers in the restaurant. Terrance was the best!
Leisure Friends
10/10
Exceptional
29 Sep 2025
Darran
Great service
8/10
Excellent
21 Sep 2025
Jason
The dining experience was horrible. Service was horrible. Only 2 of the 3 of us ate since the kitchen couldn't make 3 meals at once
Leisure Family
8/10
Excellent
06 Sep 2025
demetria

Will stay again

Very nice overall place to stay. Super clean and comfortable rooms. Gym is one of nicest hotels gyms I have seen.
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Gail
Staff very personable, easy check in room clean great hotel affordable


Leisure Partner
10/10
Exceptional
02 Sep 2025
Chrystal
Our time at Marriott was well spent. The area is conveniently located to the airport, restaurants and the church we came to visit.
The staff was helpful and kind. We were given complimentary breakfast one morning, and that was made even more special by the service we received from Terrance. Overall great experience.
Leisure Friends
10/10
Exceptional
31 Aug 2025
Rita
Our check in process was wonderful! Gabby was extremely friendly, efficient and remembered us every time we came through the lobby!
Friends_and_family Family
2/10
Poor
22 Aug 2025
Jason

Don’t stay here

Checked into the hotel when I was dropping my daughter off for college. Heard from some friends that many cars were broken into the night before we arrived.

After a long way to check in, Hotel employee told me that the air conditioning was not working very well. Mind you it was 97° outside.

After being outside in the intense heat, all I wanted to do was take a shower. Well, no hot water. We called maintenance. They came and looked at. It said they will try to get it back on. We decided just to go to dinner.

Didn’t hear anything from maintenance so we just assumed that it was probably fixed. Got up the next morning and no hot water.

We’ve stayed at this hotel, many times and not had too many problems. Suffice it to say we will not be coming back. Poor communication and poor follow up. I left a very detailed message for the hotel manager. No response. Hence this less than glowing review.
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Margaret
Very friendly staff, helpful. Enjoyed our sta
Friends_and_family Friends
6/10
Pleasant
18 Aug 2025
ryan

Meh

One of the cleanest places I’ve ever stayed however the ac was struggling to get to the desired temp and never managed to do so during my short stay. I also found out the shower didn’t turn on right before bed. I was leaving the next morning and didn’t feel like dealing with the hassle of moving rooms or having some one come to fix it so I didn’t raise the concern.
Business
10/10
Exceptional
17 Aug 2025
Angellia
Tina was great! Made us the perfect margaritas :) So was her daughter who runs the breakfast buffet!
Great visit! Will be back !
Leisure Family
4/10
Poor
03 Aug 2025
Verified traveler
There is a restaurant on premise. But, there was noone to work the restaurant. So we had to find somwhere else to eat.
6/10
Pleasant
01 Aug 2025
Michael
Hotel is just a basic hotel. It was ok but nothing to make a person want to come back. Parking was an additional fee which is ridiculous.
Leisure Family
8/10
Excellent
23 Jul 2025
Diana
There was a smell of marihuana coming to my room in the morning and at night for the first three days I stayed there. It seemed to come from the room next to me, although I was in a none smoker room...very displeasing.
Business Self
2/10
Poor
20 Jul 2025
Okbasilassie
Starting from the entrance everywhere smoking 🚬? Ugliest old scratched chairs at the checking place?

I believe Marriott can do better.

No more Marriott again.
2/10
Poor
17 Jul 2025
Keashun
I didn’t like the fact you guys charge me to park my car, after I just payed for a room. Once I made it to my room, my air wasn’t working. The unexpected fees isn’t cool
Leisure Partner
10/10
Exceptional
07 Jul 2025
Joyce

Friend

Trinice at check in and check out was so helpful!
Partner
10/10
Exceptional
06 Jul 2025
Kimberly

Marriott East Overnight Stay

Hotel is easily accessible to the interstate, has a bar and the staff was very courteous upon arrival. The room was nice, clean and cool when I entered. The overnight stay was very comfortable and I will be booking again.
Partner
10/10
Exceptional
30 Jun 2025
Nicole

Highly Recommended

My stay was awesome. The registration was quick and personable. Tina and Roxy who work in the dining room provided excellent service both days I joined them for breakfast.
Friends_and_family Family
10/10
Exceptional
24 Jun 2025
Carla
I loved my entire experience. M
10/10
Exceptional
23 Jun 2025
Jerome
Staff was friendly and helpful.
10/10
Exceptional
09 Jun 2025
Jewell
Nice as always. Gabrielle was very nice during my check in.
Self
8/10
Excellent
02 Jun 2025
Angela
This review is mainly about the service me and my family received. Majority of the staff was professional but the front desk supervisor (I forgot her name but she has short blonde flipped cut) handled any and everything during a busy holiday weekend with a smile. There was no actual manager there to assist with the business in the dining area when the staff was short and to assist the new clerks.
Friends_and_family Family
10/10
Exceptional
31 May 2025
Carol
The staff at this hotel were very courteous and professional. This Marriott hotel has very good hotel amenities.
Business Self
6/10
Pleasant
25 May 2025
Ashley
Everyone was very very kind and helpful, but there were crumbled cookies in the carpet, we ran out of toilet paper and had to ask twice for more, the restaurant was never staffed (the poor fellow from the kitchen tried to help but he’s just one guy). It kind of felt abandoned… but all of the staff was nice. We had a mistake with our charges which was fixed as soon as we found out, we felt safe. It just felt like there were only 3 people working at any given time, so if you needed something it kind of depended on if they could help.
Family
8/10
Excellent
25 Apr 2025
Sabrina
The staff at Marriott when we entered were very welcoming and attentive to both of us. When we went to our room, the room was very clean and comfortable. I will be visiting the Marriott at another location, probably within a year.
Partner
10/10
Exceptional
14 Apr 2025
Charles
Staff was fantastic from check in to check out. Recommend highly.
Business_and_leisure Partner
4/10
Poor
31 Mar 2025
Suhjail
We stayed for 3 nights and house keeping never came in, shower water pressure is soo strong not comfy when needing to shower with warmer/hot water
8/10
Excellent
09 Mar 2025
jim
It was fine
10/10
Exceptional
07 Mar 2025
Natasha
It was very convenient, clean and safe Hotel. Close in proximity to my purpose in visiting Memphis.
10/10
Exceptional
19 Feb 2025
James
Thank you, very nice all around.
Leisure Family
10/10
Exceptional
16 Feb 2025
James
Loved the stay and the hospitality from the staff was incredible…. thanks so much!!!
Leisure Partner
8/10
Excellent
16 Feb 2025
Edlyn
The expensive snacks in the store and being charged for parking
Business_and_leisure Friends
4/10
Poor
16 Feb 2025
James
The bathroom was dirty ei caulk in shower, soap scum on glass.
On top high room charge you charged $12 a day to park outside and $9.00 to use the internet. You should tell people up front you were doing that.
The restaurant was always so cold you need to wear your coat to eat.
some of the breakfast entrees on the buffet were cold, not even lukewarm.
staff was nice.
Friends_and_family Family
10/10
Exceptional
15 Feb 2025
Yumeka
Love this place. Very nice and clean
Business_and_leisure Partner
10/10
Exceptional
15 Feb 2025
Christopher
The staff was kind and professional
Business_and_leisure
10/10
Exceptional
09 Feb 2025
Johnathan
The property was overall very nice, with a welcoming atmosphere and friendly staff. Our only concern was the unexpected parking fee, which wasn’t mentioned at the time of booking. It would have been helpful to know in advance, but aside from that, we had a great experience and enjoyed our stay.
Leisure Partner
2/10
Poor
09 Feb 2025
Amber
You have to pay just to use WI-FI and the staff didnt know why I was charged the amount that was given and that they don’t see on the screen the amount that my room cost and I booked through a third party so I was giving the room price already but charged hundreds of Dallas I cried to them im so disappointed and all they can say is they don’t know ! They didnt have no one answer to any one question being a rep.
Leisure Family
10/10
Exceptional
31 Jan 2025
Verified traveler

Great staff!

Staff were all so nice!!
Business
10/10
Exceptional
20 Jan 2025
JOHN
Good food!
Leisure Family
10/10
Exceptional
06 Jan 2025
Andy

Good

It was a short stay but the room was clean and comfortable. But I didn’t know they charge parking fee.
Partner
8/10
Excellent
01 Jan 2025
Angie
Everything was nice.
Leisure Partner
10/10
Exceptional
01 Jan 2025
Jon
The room was very clean and it was easy to get in and off interstate
Leisure Family_with_children
10/10
Exceptional
31 Dec 2024
Keith
Nice
Business Partner
8/10
Excellent
31 Dec 2024
Donna
The power went out and i was in the 6th floor after recent knee replacement surgery. It wasn't the hitel's fault. However, that was an issue i unfortunately ran into.
2/10
Poor
23 Dec 2024
Ronnald
The breakfast was overpriced. I was told that pàrking would be 8.00 per night only after I arrived. They lied. They charged me $12 plus tax. They charged me for two breakfasts and i am traveling alone. Rip off liars. If i could give no stars, I would.
Business_and_leisure Self
10/10
Exceptional
17 Dec 2024
Charles
It was a great experience
Leisure Family_with_children
10/10
Exceptional
17 Dec 2024
Charles
Had no issues what so ever Pleasant stay
Leisure
8/10
Excellent
08 Dec 2024
Alex
We loved our stay at the hotel but the room had a sort of weird smell and stained walls upon arrival. The area surrounding the hotel was also questionable at night.
Leisure Friends
10/10
Exceptional
10 Nov 2024
Natasha
Everything was great. The staff were polite. The facility was neat - clean and convenient to near by restaurants and shopping stores.
Business_and_leisure Family
10/10
Exceptional
06 Nov 2024
Amanda
Very nice hotel. Staff was very friendly and accommodating.
Business Self
10/10
Exceptional
27 Oct 2024
Patrick
Good location
Self
10/10
Exceptional
18 Oct 2024
Michele
Stayed as a recommendation from my Distributor and it was a great location although Apple Maps kept dropping me to Olive Garden/starbucks I eventually figured out how to navigate and dropped a different pin in order to avoid the fiasco and that made all the difference. Service staff are delightful and food was good - safe and clean facility as well.
Business Self
2/10
Poor
15 Oct 2024
Audrey
They had ants in our room the second night we were there. It was horrible. We had to move to another room if it wasn’t too late, we would have got another hotel but it was like 11 o’clock at night when we got in Saturday night and there were ants in my bed on the counter, and there was no food there we had just brought food in, it was horrible
Leisure Family

Location & surroundings

Marriott Memphis East
5795 Poplar Ave, Memphis, United States

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Marriott Memphis East

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