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Home2 Suites by Hilton Memphis East Germantown
Memphis - TN · United States
6811 Travure SouthView location
8.8/10Excellent201 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition9.0/10 9.0
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Home2 Suites by Hilton Memphis East Germantown
Beautiful spacious suites located in the TraVure Complex in Germantown. Within walking distance to many shops and business. Let us be your home away from home while visiting the Memphis area. Close to Interstate 240, right in the middle of all the action whether it be business or leisure.
25 minutes from downtown Memphis and close to the Memphis airport and Graceland.
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Located in Germantown, Home2 Suites by Hilton Memphis East Germantown is within a 15-minute drive of TPC Southwind and Shelby Farms Visitor Center. This hotel is 6.1 mi (9.8 km) from University of Memphis and 8.7 mi (13.9 km) from Mike Rose Soccer Complex.
Make yourself at home in one of the 91 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
-
Minimal age
21
-
Optional fees
- Pet fee: USD 125 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Methodist Le Bonheur Germantown Hospital
3.2 km / 2 mi
Opera Memphis
3.2 km / 2 mi
Lichterman Nature Center
3.3 km / 2 mi
Germantown Performing Arts Centre
3.5 km / 2.2 mi
May Park
3.7 km / 2.3 mi
Regional One Health East Campus
4.1 km / 2.5 mi
Baptist Memorial Hospital-Memphis
5.1 km / 3.2 mi
Madison Cypress Lakes
5.2 km / 3.2 mi
Cameron Brown Park
6 km / 3.7 mi
Topgolf Memphis
6.7 km / 4.2 mi
Winridge Park
7 km / 4.4 mi
Riverdale Crossing
7.2 km / 4.5 mi
Battlefront Lasertag and Paintball
7.4 km / 4.6 mi
Germanshire Park
7.5 km / 4.7 mi
Theatre Memphis
7.6 km / 4.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 91
- Number of floors (main building): 5
- Double rooms: 89
- Suites: 86
- hotel
- Small pets allowed (under 5 kg)
- Garage
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Wired Internet
Show 22 more facilities & services
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- Day-care centre
- Air conditioning in public areas
- Hotel safe
- Lift access
- Gym
- Luggage room
- Clothes dryer
- Grill/BBQ
- Restaurant
- Smoking areaExtra charge
- Printer
- Business centre
- Audio-visual equipment rentalExtra charge
- Fax
- TV lounge
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- Billiards
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKING • 1 Bedroom • 5 m²STU.NM-QN
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Hairdryer
- TV
- Radio
Show all 15 amenities
- Internet access
- Alarm clock
- Wheelchair-accessible
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Microwave
- Kitchen
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO QUEEN BED NON SMOKING
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM-QN
Room amenities
- Fridge
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Hairdryer
- TV
- Radio
- Internet access
- Alarm clock
- Wheelchair-accessible
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Microwave
- Kitchen
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 6 m²STU.QN-3
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- Radio
Show all 16 amenities
- TV
- Hairdryer
- Toiletries
- Alarm clock
- Wi-fi
- Dishwasher
- Satellite TV
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO QUEEN SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-3
Room amenities
- Wheelchair-accessible
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- Radio
- TV
- Hairdryer
- Toiletries
- Alarm clock
- Wi-fi
- Dishwasher
- Satellite TV
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 5 m²STU.QN-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Radio
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Alarm clock
- Centrally regulated air conditioning
- Tea and coffee making facilities
Show all 14 amenities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO QUEEN SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-1
Room amenities
- Radio
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Alarm clock
- Centrally regulated air conditioning
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 11 m²STU.QN-2
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Toiletries
- Alarm clock
- Wi-fi
- Microwave
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Hairdryer
Show all 16 amenities
- Internet access
- Wheelchair-accessible
- TV
- Radio
- Fridge
- Kitchen
- Dishwasher
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO QUEEN SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-2
Room amenities
- Desk
- Toiletries
- Alarm clock
- Wi-fi
- Microwave
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Hairdryer
- Internet access
- Wheelchair-accessible
- TV
- Radio
- Fridge
- Kitchen
- Dishwasher
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 6 m²STU.QN
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Hairdryer
- TV
- Radio
Show all 16 amenities
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
STUDIO QUEEN SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Room amenities
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Hairdryer
- TV
- Radio
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHome2 Suites by Hilton Memphis East Germantown
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Home2 Suites by Hilton Memphis East Germantown
75
reviews shown
Stephen
Staff was great
andrea
I reserved an accessible room with a bathtub. Got one with a shower. I got there on Thursday, and left on Sunday morning. Room was never cleaned. Not once. And the parking was horrible every night. Very dissatisfied.
Michael
It was fine. Nice setup
jared
there was plenty of parking. the breakfast got me going as i departed and the room was clean.
Charles
Great loved it
Rick
Great 3 day stay with the brief exception of an AC tech who interrupted nap time to check the in room unit, and lacking nutritious options for breakfast which wasn’t well stocked. But I’d stay again; decent places in Memphis are few and far between.
Pamela
I can’t say enough about this hotel! The staff were amazing, the room was phenomenal! Clean, comfortable and everything was thought of! The darkening shade was so good I slept in. The bed was perfect. The touch of the welcome on the tv was a cherry on top. The breakfast was good. I was sad to leave!
Tiffany
I checked in very late after driving for hours. The receptionist wasn’t friendly. She appeared to have an attitude for some unknown reason.
The parking was horrible, due to being full, with only two entrances- side and back. The back entrance is pretty far from where I had to park. That’s something to consider if you’re traveling solo.
The grounds were clean and nice, as well as the lobby and room. I absolutely hated the layout of the hotel. However, I was very comfortable inside the room. The shower was amazing! Great amenities, especially for a longer stay.
The parking was horrible, due to being full, with only two entrances- side and back. The back entrance is pretty far from where I had to park. That’s something to consider if you’re traveling solo.
The grounds were clean and nice, as well as the lobby and room. I absolutely hated the layout of the hotel. However, I was very comfortable inside the room. The shower was amazing! Great amenities, especially for a longer stay.
Richard
Super clean! Comfortable bed, clean, tidy and well maintained. Staff were helpful, and the location was near restaurants and shopping. My only regret was that we just had a quick one night stop over! I would have liked to stay longer! Would definitely stay here again.
Craig
The staff was awesome and extremely friendly. They helped in anyway they could to make the stay better.
Eric
No cooktop in room. Needed to get the hot plate from front desk
JOHNSON
Clean room, even had a dishwasher. Decent breakfast and gym.
Les
Had to ask twice for towels to be delivered. Something happened to key machine during check in so we were not able to get keys. Clerk got us into the room and we left shortly after that and go the keys when we returned. Internet didn't work when we got back to room. Clerk said that they had power surge or something to that effect. Not up to normal service for Hilton Honors members.
Marlene
Room was clean and well equipped. The room temp was nice and cool on a hot day. The variety of items for breakfast was good too.
Catherine
Clean room. Staff were great . Staff were so helpful.
Elizabeth Ann
Hotel is located is a good, central location for me to visit family and friends during the visit. Room and lobbies were clean. Staff was friendly and knowledgeable.
Christopher
Pool was unavailable
Deshilee
I really appreciate Lolita at the front desk. I arrived a day late due to flight delays. I got there to find out my reservation was canceled in error by hotels.com. She did everything to get me rebooked for the night with utmost professionalism and kindness
Rockwell
Great place! Very friendly and helpful front desk staff. Only reason I don’t rate it 5 stars is because housekeeping was very pushy and knocked multiple times even though we told them no thank you after the first time, (a do not disturb sign was not provided). Also if you are traveling with pets, the pet fee was quite expensive. Overall really nice place, would stay again.
Penney
Breakfast was just average. Beds were ok
Tra-Viecia
The shower was dirty and had hair all over. I was too exhausted to even complain. This is the second time staying at this Hilton. Last time it was the Hilton garden and same thing I had to move rooms because it was dirty.
Donald
Nice location and very quiet. Staff is very friendly too. Comfortable room, nice amenities.
Takahiro
Room cleanness and staff stood out
Jaymez
Clean and decently priced for a premium experience. However my only complain is that the walls are a little too thin.
Renee
Very much enjoy the property, but the weekend breakfast was lacking only one person to cover both hotels. Both pool and pool restroom needed to be cleaned
Greg
The one young man who worked the front desk was polite and helpful.
Nettie
The location is excellent and easy to find if you have the complete address. However, MapQuest was unable to locate the location given in my itinerary. Please check your website and ensure your partners, such as Expedia, have the correct information.
Donna
Overall my experience there at the hotel it was great, and the staff was staff was excellent to all my needs
Carla
Visit again
Beautiful and comfortable stay.
brigitte
The bathroom shower floors are stained!
Charlie
I was greeted, with a warm smile.. I was greeted with a warm smile upon arriving and also upon leaving everything was great wonderful
John
There could be more offerings for breakfast but ither wise great!
patricia
No ice machine working on 5th floor
Verified traveler
Breakfast limited
Tristan
Staff are super friendly, hotel is clean, room has everything we needed. Wished breakfast had more options as things ran out quickly by the time we came down at 8:30am.
Verified traveler
So so stay
The person checking us in and out were very friendly. The room wasn’t very clean. A rubber band on the floor, shower floor didn’t seem very clean, the toilet looked it maybe had been wiped off but not cleaned. Only 1 towel in the bathroom, some lights didn’t have bulbs. Had to ask for bedding for the pull out couch.
The breakfast was good.
The breakfast was good.
David
I would highly recommend this location!
Bryan
Ok but not great
The stay was fine and the staff was friendly. The breakfast left a bit to be desired and the in room microwave was broken. We'll stay at the connected Hilton next time.
Emile
Awful customer service!
Check in was horrible. The person at the front desk was rude, uninterested. There was a problem with my reservation through hotels.com. She didn't care, didn't offer compassion, didn't offer solutions. Left it up to me to come up with solutions. She just didn't want to be bothered. After getting to my room started my phone kept ringing. No answer when picking up. Finally had to disconnect phone. The hotel itself was great.
AMY
We really enjoyed having a living room area in addition to the bedroom. The property was well maintained and made us feel right at home. There are a lot of feral cats prowling the edges of the parking lot but they minded their own.
william
All aspects of the stay were just fine except for the price. I think the price is about 20% above what it should have been. BTW, The sewer system was acting up while we were there and the smell along the north side of the building was pretty bad.
Andrew
Friendly staff and very helpful managers.
Joe
Always a great place to stay.
Cassandra
Front desk staff was lovely! Property is tucked away from the busy street so it’s relatively quiet. I felt very safe at this location and will stay again if I’m ever in Memphis!
Kevin
We enjoyed the safe location & close availability to dining & attractions in Memphis. Really enjoyed the comfortable beds & having a kitchen.
Richard
Everything was great. Real nice facility.
Richard
Good place to stay
Richard
A good experience in Memphis.
Warrick
Very nice stay.
The front desk was the best (day-time). She was extremely helpful when we needed it. She was knowledgeable about the area, and she was very professional. She deserves a raise.
Only issue was my air condition didn’t work properly.
Only issue was my air condition didn’t work properly.
Joe
Always clean
elizabeth
the property was clean and neat. the breakfast options needed to be better. it wasn't laid out well and the food was not very good. no problems other than that.
Joe
Always clean
Joe
Very nice, clean hotel
Krystal
Check in was smooth and I really enjoyed the morning breakfast. Staff was polite and very patient with the check in process
Claudette
Clean and convenient
Chris
Home 2 Sweet
I liked this hotel. It is by the railroad but no traffic after 8 PM. Near lots of Germantown locations.
william
Good easy going atmosphere. Staff just down home folks.
Need more convenient parking on Home2 side. Drink prices out of sight.
Need more convenient parking on Home2 side. Drink prices out of sight.
Kimberly
Disappointing
Home2 Suites shares a building with another Hilton property but there's no signage telling you to drive to the back to check in. Stood in line for 20 minutes to be sent to the back of the building to check in. The next morning, at breakfast, there's no decaf, so was told to walk around the building to get some from the Hilton. Not what I expect from Hilton for $200/night.
BreAna
Very clean property and friendly staff!
John
I was delayed on my flights at no fault of my own, arrived late with a reservation thst I made a week ago, when I got there at 150 am front desk said she was doing her audit and would not give me a room. Then she said she had no rooms.
After an hour on the phone with Expedia, I canceled my meetings in town and went back to the airport and flew home
After an hour on the phone with Expedia, I canceled my meetings in town and went back to the airport and flew home
lisa
Conveniently located and clean. Decent breakfast and the person in charge of bfast was the only pleasant person I could find.
I asked for a cooktop and it was provided to me dirty with a bottle of water to clean it because the water was off for a couple of hours. Once I cleaned it, it didn’t work properly and took several attempts to get maintenance to come and look at it. I’ve been there more than once, and the prices vary considerably. Tried to negotiate a long term rate and the run around I got was unbelievable and unprofessional (asked to speak to a manager and the front desk person lied and said she was the manager and then later revealed that she was not). I called to speak to the manager later and was told the manager was busy, I said I would hold and then I was told the manager would be busy all day. Then a different person told me the manager was away on vacation. Seriously makes me never want to go to a home2 again. I did actually move to a different hotel for considerably less $. I was staying for 3 weeks, so their loss.
I asked for a cooktop and it was provided to me dirty with a bottle of water to clean it because the water was off for a couple of hours. Once I cleaned it, it didn’t work properly and took several attempts to get maintenance to come and look at it. I’ve been there more than once, and the prices vary considerably. Tried to negotiate a long term rate and the run around I got was unbelievable and unprofessional (asked to speak to a manager and the front desk person lied and said she was the manager and then later revealed that she was not). I called to speak to the manager later and was told the manager was busy, I said I would hold and then I was told the manager would be busy all day. Then a different person told me the manager was away on vacation. Seriously makes me never want to go to a home2 again. I did actually move to a different hotel for considerably less $. I was staying for 3 weeks, so their loss.
Michelle
WORST STAY EVER !!!
Tony
Property is well maintained.
Colleen
I stayed in the hotel for one night, on my way to Nashville the night. Solo stay. The room was nice, exactly as pictured on the website. Bed and linens were above average quality. Amenities of USB chargers, TV options (streaming), and a small Kitchenette with what you would expect. Shampoo & Toiletries were \"shareable type\" plenty of them, including makeup remover wipes.
The reason I enjoyed my stay so much was actually at the adjacent hotel, Hilton Garden Inn. I had an incredible at the bar (thank you Desiree), including getting to (briefly) crash the local Dance Party in one of the conference rooms. The combination of these two made my experience less of a layover and more of a short vacation to Memphis!
The reason I enjoyed my stay so much was actually at the adjacent hotel, Hilton Garden Inn. I had an incredible at the bar (thank you Desiree), including getting to (briefly) crash the local Dance Party in one of the conference rooms. The combination of these two made my experience less of a layover and more of a short vacation to Memphis!
Tyler
Really impressed
Niecy
Not worth it
tiffany
Usuall happy but this time not as happy as before
We've always loved to stay at Home2 Suite. Always clean and comfortable. But this time for some reason there was a group of peopel staying there. They didnt keep the breakfast area clean. The workers didnt pay attention to the trash being full and the coffee area was full of trash that needed to be cleaned up. Coffee wasnt as strong as the other Home 2 Suite. It was very water down. I had called to ask for pillows and blankets, feont desk didnt bother to bring it up or as anyone to bring it up to my room. But instead made me go down to the lobby and get it myself. Not very comforting or nice. Overall, i'd give this place a 7.
Angi
Excellent stay!
Monique
It was nice.
Robby
No AC
The air conditioning unit didn’t work and my room was 80 degrees. There was no available rooms to move me so I was stuck. They did comp the rooms but it was very little comfort when room was 80 degrees. Also, breakfast bar the first morning was a joke. Literally had 2 pieces of egg and some oatmeal. Not exactly a hot bar. A little better the second day. Staff did what they could for the most part but overall a miserable experience.
Jeannette
The hotel was very clean and quite what I really enjoyed. The front desk clerk was very friendly and courteous. I would defintely stay here again.
William
Very nice
Kevin
Efficient, clean, helpful staff, great value.
Jakesha
Great place to stay! The rooms are nice and very clean.
Joel
No issues
Location & surroundings
Home2 Suites by Hilton Memphis East Germantown
6811 Travure South, Germantown, United States
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Home2 Suites by Hilton Memphis East Germantown
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