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Holiday Inn Express Suites Memphis/Germantown IHG

Memphis - TN · United States

7784 Wolf Trail CoveView location

8.8/10Excellent657 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition8.8/108.8
Location9.2/109.2
Neighborhood9.0/109.0
Quality10.0/1010.0
Value9.2/109.2
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Suites Memphis/Germantown IHG

The Holiday Inn Express & Suites Germantown - Memphis offers convenient access to downtown Memphis, Memphis International Airport (MEM), and attractions like Graceland, the Memphis Zoo, and the Shops of Saddle Creek. Businesses such as Agricenter ShowPlace Arena, Campbell Clinic, and Methodist Hospital are also within easy reach.

This Germantown hotel features an indoor heated pool, a fitness center, and complimentary high-speed internet access. For business travelers, three meeting rooms and a business center are available. Start your day with the complimentary Express Start Breakfast Bar, featuring signature cinnamon rolls.

Book your stay at our newly renovated hotel today.

Read more about this hotelShow less

When you stay at Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG in Germantown, you'll be on the riverwalk, within a 15-minute drive of Wolfchase Galleria and University of Memphis.

This hotel is 13.5 mi (21.7 km) from Memphis Zoo and 1.5 mi (2.3 km) from Germantown Performing Arts Centre. Make yourself at home in one of the 72 individually furnished guestrooms, featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding.

Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Germantown?

This hotel has 2034 square feet (189 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Rollaway bed fee: USD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Germantown Performing Arts Centre 2.5 km / 1.6 mi
Methodist Le Bonheur Germantown Hospital 3.3 km / 2.1 mi
Tennessee Shakespeare Company 3.6 km / 2.2 mi
Opera Memphis 3.9 km / 2.4 mi
The Outback Off-Leash Dog Park 4.9 km / 3 mi
Cameron Brown Park 4.9 km / 3.1 mi
Shelby Farms Dog Park 4.7 km / 2.9 mi
Shelby Farms Visitor Center 6 km / 3.7 mi
Baptist Memorial Hospital-Memphis 6 km / 3.8 mi
Baptist Memorial Restorative Care Hospital 6.6 km / 4.1 mi
Cordova Community Center 6.6 km / 4.1 mi
Cordova Country Club 6.7 km / 4.2 mi
Battlefront Lasertag and Paintball 6.8 km / 4.2 mi
Topgolf Memphis 7.5 km / 4.6 mi
Madison Cypress Lakes 7.8 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 72
  • Number of floors (main building): 3
  • Double rooms: 30
  • Suites: 24
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 32 more facilities & services
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • Shop
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 11 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Express Suites Memphis/Germantown IHG

    SUITE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–6 • Adults: max. 3 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Microwave
    • Hairdryer
    • Bathroom
    • Safe
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 27 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable2 photos

    Holiday Inn Express Suites Memphis/Germantown IHG

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 10 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Bathroom
    • Cot on demand
    • Wi-fi
    • Safe
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 6 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Express Suites Memphis/Germantown IHG

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Hairdryer
    • Microwave
    • Safe
    • Wi-fi
    • Bathroom
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 9 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Cot on demand
    • Bathroom
    • Hairdryer
    • Microwave
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE TWO QUEEN BEDSSUITE • EXECUTIVE TWO QUEEN BEDSSUI.2Q-EJ

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    SUITE EXECUTIVE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 7 m²QUA.2D-1
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable2 photos

    Holiday Inn Express Suites Memphis/Germantown IHG

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–6 • Adults: max. 3 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-1

    Room amenities

    • Wi-fi
    • Cot on demand
    • Bathroom
    • Hairdryer
    • Microwave
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Suites Memphis/Germantown IHG

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 12 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Suites Memphis/Germantown IHG

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom
    • Hairdryer
    • Microwave
    • Safe
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Suites Memphis/Germantown IHG

8.8
Excellent
657 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
9.0 /10
Quality
10.0 /10
Value
9.2 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
17 Jul 2026
David
What I did not like --
1. Hotel was not up to Holiday Inn Express standards.
2. Room smelled musty
3. Breakfast - ?
4. THIS ONE will cause me not to stay at this location again. When we arrived and checked in on a Friday night for only one night. A $150.00 hold was placed on my charge card. This was in addition of the nightly charge of $150.00. I WAS NOT TOLD OF THIS AMOUNT OR TRANSACTION...We would not have stayed. This charge did not credit back till the following Friday...A WEEK..I did talk with the manger several times. His explanation. \" Well we put a hold from $30.00 - $250.00 because Memphis is not so safe. We were not in Memphis. We were in Germantown. I said. \" Who decides this amount ? \" I am 79 years old. What do you think I am going to tear up in one night?
Sorry, I usually let things pass. BUT BEWARE if you stay at this HIE you may have $30 -$250 hold on your card!!
What I did like
1. Location
2. Staff was friendly
3. Room was clean just smelled musty.
There done. I feel better!!
Family
10/10
Exceptional
06 Jul 2026
Marilyn
The free breakfast and 24 hr coffee is wonderful.
Family
10/10
Exceptional
03 Jul 2026
Lynn
What a nice hotel! It was clean. The staff was very efficient and friendly. The location was good. The parking lot was well lit and seemed to be in a very safe location.
Family
10/10
Exceptional
30 Jun 2026
Ronnie
Room were clean and comfortable. Didn’t like the you had to get a coffee pot from the front desk!
Overall a nice quiet hotel to stay at.
Partner
10/10
Exceptional
21 Jun 2026
Shekelia
The stay was great. However the tub could have been cleaned a little better.
Overall, a great stay!!
Partner
10/10
Exceptional
18 Jun 2026
Ronny
My new spot to stay in Memphis
Quite and close to restaurants
One of the few places in Memphis where I feel safe
Highly recommend this property
Self
8/10
Excellent
14 Jun 2026
KATYA
Employees were cordial and helpful
Partner
10/10
Exceptional
05 Jun 2026
Kendel
The bed was amazing! Most comfortable bed in any hotel I’ve ever been.
Self
8/10
Excellent
27 May 2026
Anthony
Bacon and shower pressure good. Lot of opportunities for improvement elsewhere.
10/10
Exceptional
09 May 2026
Brenda
The staff were all helpful and friendly. The breakfast was well supplied, including better tasting coffee than most hotel free breakfast bars. The location was lovely, with direct access to the Germantown Greenway, a paved walking path along by the Wolf River. We enjoyed a morning walk before checking out. We will stay here again.
Partner
8/10
Excellent
02 May 2026
Kennica
The breakfast could be better!
Friends
10/10
Exceptional
09 Apr 2026
Michael
Clean & up to par
10/10
Exceptional
30 Mar 2026
Derrick
Yes, everything was great
Family_with_children
10/10
Exceptional
23 Mar 2026
Kindra
We were very pleased during our stay at this location
8/10
Excellent
23 Mar 2026
neil
yes
Partner
10/10
Exceptional
17 Mar 2026
Josh
convenient location, nice room, walking distance to greenway
2/10
Poor
15 Mar 2026
Deidre
First and foremost let’s start with Expedia. When booking a room Expedia give you the option to pay now or at the desk. So I ask to pay at desk when I arrived. I arrived to the hotel and they told me that the room was cancelled because they withdraw the money out and it didn’t go through. I told the clerk that I arranged to pay at the desk when not arrive but Expedia tried to withdraw before that. So I had to re-book at the hotel which cost me more money. Once I got situated the next day the manager was complaining about how my child was a minor (by the way he is 20 years old) and he couldn’t stay down by the lobby by himself and he can’t come and get breakfast by himself because he was under age. So I was like he 20 not 5! They made a big ordeal because it so I ask for my refund for the next day since they was making an issue about my son being by his self getting food. So I ask the manager was he causing trouble and he said no he wasn’t but he couldn’t be down In The lobby alone since he was a minor. I felt they was being racist because you they act like he was causing trouble but he wasn’t. I just left I and I will not be returning to another holiday inn nor will I booked through Expedia
Family_with_children
6/10
Pleasant
15 Mar 2026
Jonathan
This one didn’t quite meet the standard expected at a Holiday Inn Express. It was just average. Lots of noise from the hall and neighbors. Unfortunately, I stayed the night after a long ultra running race, and the elevator was brokedown. Hobbling down from the 3rd floor wasn’t great. I’ll stay elsewhere next time.
Friends_and_family Family
8/10
Excellent
08 Mar 2026
Pamela
Staff was very friendly and helpful. Facility was clean.
6/10
Pleasant
25 Feb 2026
Jill
Nice place to stay but rate was a little high compared to other options with more amenities.
10/10
Exceptional
23 Feb 2026
Gregory
Very clean, modern, and comfortable. Breakfast was above average and the 24 hour coffee was exceptional.
10/10
Exceptional
28 Dec 2025
Chastity
Staff are exceptionally kind and helpful here. Going back for our third stay this year!
Family
8/10
Excellent
21 Dec 2025
Ben
Convenient location, quiet area, clean facilities. Breakfast is not the greatest but better than nothing. Staff is courteous and friendly.
Business
10/10
Exceptional
16 Nov 2025
ELIZABETH
The room was very clean & comfortable.
The staff was extremely kind & helpful
Business_and_leisure Self
2/10
Poor
14 Nov 2025
Amanda
This property as a whole did not feel safe to me. I had an alley of sorts created by the structure of the building and I was at the deep end of that alley. I had a creeper outside my window. There was a 2\" gap under my door so I had to use a rolled up towel to dampen noise. Safety still a major concern. There were patched walls that they didn't even try to make look cohesive with the rest of the wall. The headboard was falling apart. It's in an area that backs up to a green space pocket on the edge of Germantown. I do not recommend and will not be staying here again.
Business
6/10
Pleasant
16 Oct 2025
Clara

It was ok

The third floor had stale air. The first room I was assigned, the AC didn’t actually get cold to clear it up, there wasn’t a room phone, there was hair embedded in a washcloth that made me feel everything was “dirty” and there were stinkbugs in the window, inside the room. I was changed to another room that I felt was clean. There were no bugs in this room and the AC worked great. Also, the first time I arrived, the woman at the counter assumed I was there to fill out a job application instead of potentially staying there. The room served its purpose for a night. I wouldn’t choose this location again.
Self
10/10
Exceptional
13 Oct 2025
Mary Jane
Breakfast was great! The coffee machine was exceptional! My husband loves the pancake machine ! Close to the hospital and great restaurants! I know there’s pillow options but the firm to me needs to be more supportive .
Partner
10/10
Exceptional
09 Oct 2025
omar
Very clean room
8/10
Excellent
07 Oct 2025
Deidre
Convenient and nice location. Nice staff and clean room.
Friends_and_family Family
6/10
Pleasant
06 Oct 2025
Lindsay
Safe and quiet area
Business_and_leisure Family
2/10
Poor
12 Aug 2025
Travis
Didn’t get to stay in the room but was charged for the room anyway
Friends_and_family Friends
10/10
Exceptional
30 Jul 2025
Micah

Quiet stay

Location is great, next to a park, very quiet. Shopping and restaurants close enough. I would stay here again.
Business
6/10
Pleasant
20 Jul 2025
Charles
Nothing outstanding
2/10
Poor
15 Jul 2025
Lisa
We were in town for a family picnic. It was a horrible stay. The air conditioner did not want in the first room. We were moved to another room and only the fan setting worked. The pancake machine didn't work. The mandarins were black and brown. The food was luke warm. I will resume booking with Marriott for future stays.
Leisure Family
8/10
Excellent
06 Jul 2025
Bonnie

Best one yet

The room was awesome and roomy. The staff was incredible as far as friendliness and helping out. My family loved the breakfast.

By far the best Holiday Inn Express we've ever stayed at. We stay at them everywhere we go.

Carpet is dated and dirty.
Friends_and_family Family
8/10
Excellent
29 Jun 2025
Charles
no comment
10/10
Exceptional
23 Jun 2025
Beverly
Comfy Bed, Clean all the way through the hotel/room. Breakfast served was excellent.
Partner
8/10
Excellent
14 Jun 2025
Michael
Staff was friendly. Hotel was clean
Friends_and_family Family
10/10
Exceptional
02 Jun 2025
Sharmaine
Great place to stay. Convenient to restaurants and shopping. Close enough to visit downtown Memphis but in a safer place
Leisure Family
10/10
Exceptional
13 May 2025
Zheng
Trey was great! we had a great stay
Leisure Family
10/10
Exceptional
07 May 2025
Donna
Very safe in Memphis
Leisure Family
10/10
Exceptional
29 Apr 2025
Tiffanie
Safe, quiet, clean, bed was very comfortable and the best thing is it was conveniently close to my dr office!!
Business_and_leisure
8/10
Excellent
27 Apr 2025
Jane
Very clean and good location.
Leisure Family
10/10
Exceptional
16 Mar 2025
Donna
Staff was very up beat and friendly. Rooms were clean and accommodating. Beds are comfortable.
Friends_and_family Family
10/10
Exceptional
05 Feb 2025
Jose
Love this Hotel. Staff is amazing
10/10
Exceptional
21 Jan 2025
James
Good quiet stay. Housekeeping forgot to service our room once but still recommend.
Leisure Family
10/10
Exceptional
11 Jan 2025
Wendy
The breakfast was exquisite with much variety. The dining area was clean. Only complaint is the fee sheet for missing items without a checklist upon arrival so hotel staff and consumer both agree everything there upon entry and departure. That was uncomfortable.
Friends_and_family Family
6/10
Pleasant
06 Jan 2025
Nancy
It was fine. I prefer beds not to be as high as this one and the heating system was loud whenever the fan came on.
Business Family
8/10
Excellent
09 Dec 2024
James

Not to bad

Over all the stay was great, the only u complaint I have is they were stingy on their towels. There were only two bath towels in the room. Wife had nothing dry to wrap around her hair.
Partner
10/10
Exceptional
01 Dec 2024
clara
The room on the 1st floor was a little noisy
10/10
Exceptional
26 Nov 2024
Paula
New 24 hour coffee makers were great!
Leisure Family
10/10
Exceptional
26 Nov 2024
Paula
The new 24 hour coffee makers were great!
Leisure Family
10/10
Exceptional
26 Nov 2024
Paula
Rick, the manager, was so helpful! We were in town for my dad’s memorial service. We had 3 rooms with folks coming in and leaving on different days. He made it a breeze and handled everything with a smile!
Leisure Family
8/10
Excellent
24 Nov 2024
Dana
No coffee in the room. A deal breaker if I knew in advance.
Despite all the good,won’t be back
10/10
Exceptional
17 Nov 2024
Virginia
Easy in out location clean large room. Quiet area.
8/10
Excellent
23 Sep 2024
Genevieve

Air conditioning didn't work

The room was ni w but the air conditioning didn't work. So he immediately mo ed us to another room.
Friends_and_family Family
10/10
Exceptional
24 Aug 2024
Natalie
Clean, quiet,& friendly staff
Leisure Partner
4/10
Poor
09 Aug 2024
Douglas
Day clerk was not real friendly. One of the first things brought to our attention was a printed card stating the cost of replacing stolen items from our room. Breakfast wasn't good. Tasted like a frozen omelette warmed. Limited snacks. Scratchy thin towels (total of 2 bath towels). Cleaning person knocked and opened our door at 7am even though there was a do not disturb sign on the outside handle.
Leisure
8/10
Excellent
04 Aug 2024
Amber

Nice room

Nice hotel. Great for family and clean. Breakfast was good as well
Friends_and_family Family
10/10
Exceptional
04 Aug 2024
Ana Marie
The housekeeping staff were amazing along with those who worked in the dining room. The evening staff was amazing the morning staff was the exact opposite. The woman on staff didn’t have a badge; she was very dismissive Unaccomodating, lack of manners, no hospitality whatsoever. She seemed very bothered of hosting guests. She talks at people. Our door had water damage and it appeared to be chewed out by something. Bread was molded, milk was spoiled. Room smelled like a moldy basement. They are low on towels and couldn’t accommodate the towels required for number of guests. Overall unacceptable for the price I’ve experienced better accommodations at a lesser price point.
Business_and_leisure Family_with_children
10/10
Exceptional
02 Aug 2024
Susan

Pretty good overall.

Overall very good but could improve a couple of things. Our sheets would not stay on the bed!! Turn over once or twice and it’s all bunched under you. Breakfast was just ok - several things not filled, pancake maker didn’t work and no coffee choices.
Partner
10/10
Exceptional
30 Jul 2024
Bennie
The service was very good
Leisure Family
8/10
Excellent
25 Jul 2024
Andrew
N/a
Business Family
8/10
Excellent
21 Jul 2024
Michael
Room was spacious, very clean, and comfortable. Breakfast was good.
Partner
10/10
Exceptional
18 Jul 2024
Genevieve

Enjoyed my stay

The lady at the front desk was very kind. The room was immaculate and very comfy. I will definitely be back.
Business
10/10
Exceptional
28 Jun 2024
Rosa
Wonderful hotel. Everything was primo from the staff, the room, the decor, the cleanliness, the breakfast! I definitely recommend this hotel!
Partner
10/10
Exceptional
28 Jun 2024
Nick
Nice hotel
Leisure Family
10/10
Exceptional
24 Jun 2024
BUNGHENG
Staffs are friendly and the area is safe. Room are clean and breakfast is included. Great job, guys!
Business Self
10/10
Exceptional
03 Jun 2024
Steve
Nice property. Friendly staff. Great beds.
Unfortunately, no coffee in the room and a very dark bathroom.
Leisure Partner
10/10
Exceptional
26 May 2024
Pamela
Front desk personal very unprofessional.
10/10
Exceptional
26 Apr 2024
Zach

Great Hotel

Everything was great. Very safe area.
Business
10/10
Exceptional
22 Apr 2024
Suzanne
What I liked best was the general manager--Rick or Marty I believe. He lent me his phone charger and he checked me in for my flight the next day and printed my boarding passes. I thought this was really fabulous.
Leisure Self
10/10
Exceptional
27 Mar 2024
Jaymie
This hotel exceeded expectations. We love holiday inns and are loyal customers. We could not have gotten a FRIENDLIER front desk host to greet us.
8/10
Excellent
24 Mar 2024
Verified traveler
Was closest hotel to event we were attending.
Business
10/10
Exceptional
23 Mar 2024
Bradley
Germantown is worth the drive from Memphis
10/10
Exceptional
16 Mar 2024
June
Nice hotel! Clean and safe neighborhood.Love the beds and pillows at Holiday Inn Express! So comfy! Would highly recommend!
Leisure Family
10/10
Exceptional
19 Feb 2024
ALFRED
Tucked in away from the main highway or road
Business
8/10
Excellent
14 Feb 2024
Kevin
Staff are so helpful and friendly. Our room was beautiful and clean!
Leisure
8/10
Excellent
14 Feb 2024
Jay
Good property, clean rooms, good breakfast.
Area is super busy with traffic, esp during work hours. But very safe area.
Leisure Family
10/10
Exceptional
18 Jan 2024
Michael

Weekend stay for TN State XC Championships

The service was great! Kids enjoyed the breakfast options and the beds were comfortable. Convenient to shopping, grocery and restaurants.
Friends_and_family Family
10/10
Exceptional
13 Jan 2024
Domenico
Always like to stay at Holiday Inn Express
Leisure Partner
10/10
Exceptional
31 Dec 2023
Michelle
Staff were terrific! Room was clean and updated! Loved the breakfast service.
Leisure Partner
10/10
Exceptional
20 Dec 2023
Miklos
Excellent
6/10
Pleasant
06 Dec 2023
James
Popping sounds in the hallway through out the night..
Leisure Family
10/10
Exceptional
04 Dec 2023
Haley
Easy Access to Agricenter
Business_and_leisure Family
10/10
Exceptional
02 Dec 2023
Verified traveler

Enjoyed our stay.

We enjoyed our stay here. The facility appears to have recently been updated. There are a few rough edges to be finished, but overall, it is in good shape. It is extremely well-lit and uses indirect lighting in the halls and rooms. Good breakfast. The staff treated us well. The only problem was that the AC in our room was noisy enough to make sleeping a challenge. It may have just been our particular unit and not typical of the remainder of the facility.
Business
10/10
Exceptional
26 Nov 2023
Tommy D
Very clean and staff. Very polite. Good breakfast would stay there again. Felt safe.
Leisure Partner
4/10
Poor
27 Oct 2023
Dana
We were locked out of our room, after just going downstairs for breakfast, due to the card reader going bad. We had to wait for Pop A Lock to come out and break into the room where ALL of our belongings were, including car keys and phones. Luckily they were close, as we were told that sometimes they are hours away. We were told this was a regular occurrence, that the locks had \"factory defects\". Other members of our group (in a different room) had to leave to meet time constraints, while we missed our 10:00 meeting all together. We were not offered any discount or refund - but we did receive a free bottled water and a small bag of chips for our troubles.
Business_and_leisure Friends
10/10
Exceptional
21 Oct 2023
MUHAMMAD A
It is a very nice and clean place. Rooms are spacious and feel a lot like my second bedroom at home.I felt very comfortable. The breakfast was not fantastic but better than good.I really liked this place. I slept well and left with a satisfied mind!
Leisure
10/10
Exceptional
21 Oct 2023
Harold
Good value for price.
10/10
Exceptional
13 Oct 2023
Carol

Sweet dreams!

We’d driven all day on our way to visit family in Murfreesboro. This was a great spot to land at the end of the day. After a good breakfast, we headed out!
Friends_and_family Family
10/10
Exceptional
25 Sep 2023
Isaac
Stayed at this hotel before and remembered it was a decent one but, with the recent updates, it is looking nicer and cleaner. Stayed one night and everything went perfectly.
Business_and_leisure Partner
10/10
Exceptional
13 Jul 2023
Tony
Excellent place to stay!
Business Family
8/10
Excellent
03 Jul 2023
Mary Anne
It was convenient for the areae we were visitng.
Leisure Family
2/10
Poor
02 Jun 2023
Bradley
Smelled of mold. Cream sour, lousy, cold coffee and eggs. Big rust stain in bathtub. Could not adjust thermostat.
Leisure Partner
8/10
Excellent
12 May 2023
Irene
Property undergoing significant renovations should be disclosed - ice machine is out of order. Vending machines are MIA
Leisure Self
10/10
Exceptional
24 Apr 2023
jane

Exceptional stay

Staff very professional yet friendly
Room clean and comfortable. Will absolutely stay again on next trip.
Friends_and_family Family
2/10
Poor
24 Apr 2023
Ann
Filthy hotel, one staff member staff weirdly inappropriate with personal questions towards my daughter.
Business_and_leisure Family
10/10
Exceptional
18 Apr 2023
Michael
It is off the beaten path and quiet but still close to restaurants. Hotel looked like it had been recently updated.
Leisure
10/10
Exceptional
24 Mar 2023
kasia
Check in was wonderful! The gentleman was great checking us in!
Leisure Family_with_children

Location & surroundings

Holiday Inn Express Suites Memphis/Germantown IHG
7784 Wolf Trail Cove, Germantown, United States

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Holiday Inn Express Suites Memphis/Germantown IHG

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