Hilton Garden Inn Memphis Wolfchase Galleria, TN

United States , Memphis - TN
Cordova, 7955 Ikea Way
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100 reviews shown

10/10

Exceptional

06 May 2026

Prince

Good location!

Self

6/10

Pleasant

04 May 2026

Lisa

10/10

Exceptional

03 May 2026

Antwon

Breakfast was good! Staff was excellent.. definitely a great stay

Friends_and_family Family

6/10

Pleasant

03 May 2026

Benjamin

Room heating/ac needs updating.
Ac would not continually cool.

Partner

10/10

Exceptional

27 Apr 2026

kristina

Didn't eat

6/10

Pleasant

26 Apr 2026

Rick

The breakfast was $15 for a bar that looked bad, the bed was very uncomfortable, and it was very difficult to maintain a comfortable temperature in the room. The staff was great, the room was clean, but for the price it should include breakfast and it should definitely be comfortable.

Self

10/10

Exceptional

26 Apr 2026

Bernita R.

The breakfast was not complementary continental you had to pay for it and you really didn’t get that true information from Expedia or from their website

Partner

10/10

Exceptional

22 Apr 2026

Erik

Perfect location, great parking and overall very friendly staff

Self

10/10

Exceptional

20 Apr 2026

Danneka

Great stay !! Enjoyed the patio area ! Will be visiting again

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Hope

Keep going! Our stay was amazing!

10/10

Exceptional

19 Apr 2026

Marshall

Service was very good

Partner

8/10

Excellent

19 Apr 2026

Devin

One of the best hotels in the Memphis areas with great parking clean area great staff no issues

Family_with_children

6/10

Pleasant

19 Apr 2026

Michael

My bathroom was not clean. I asked the staff to clean it after my first night. They said they would, but they did not. Also, I had no body wash. I asked the staff for body wash. But they never brought it. They did not clean my room each day

Self

10/10

Exceptional

18 Apr 2026

Juan L.

Yes it was

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

JACQUELINE

Great stay

Family

6/10

Pleasant

13 Apr 2026

Wayne

My bed was creeky and unstable unsatisfactory in every way

6/10

Pleasant

13 Apr 2026

Chyna

Nothing stood out about the hotel. Average 3/5 experience.

4/10

Poor

13 Apr 2026

Ken

The steak I had for dinner was cold and full of fat. The veggies were also cold. The only good thing was the salad. There was no hot water Fri night or Sat morning. Management didn't really seem to care.
Breakfast was also cold and when I mentioned it to the waitress, she didn't seem to care either. I was shocked that it was $15 when it was listed as included when I booked my room.
When I mentioned my issues with both of my meals they were nice enough to take them off of my bill. The bartender was very courteous and apallegetic.

Self

10/10

Exceptional

10 Apr 2026

Zack

Nice place overall.

Self

8/10

Excellent

06 Apr 2026

keyunna

The rooms need to be updated, and the pool area was extra cold. The breakfast you will have to pay for.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Kristine

Loved the staff. Easy access to everything. Plenty choices to eat.

Partner

8/10

Excellent

03 Apr 2026

Marilyn

No breakfast included. Parking safe. Room could have been cleaner. No hairdryer. No cups for drinking in room. Was quiet. Rooms nicely appointed

6/10

Pleasant

03 Apr 2026

Rosie

Internet didn’t work

4/10

Poor

29 Mar 2026

Kim

We could not check into our rooms until after 7.

Family_with_children

10/10

Exceptional

28 Mar 2026

Deonte

Great customer service

Partner

10/10

Exceptional

28 Mar 2026

Leo

Brilliant hotel as you’d expect clean and great staff only downside is location a fair drive or over from downtown Memphis so wouldn’t reccomend unless you have a car

Friends

8/10

Excellent

21 Mar 2026

Angela

The property was nice. It was clean. There was a leak in the bathroom water on the floor.

Family

10/10

Exceptional

16 Mar 2026

Angela

Very clean staff was great

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Chevelle

Great staff

4/10

Poor

15 Mar 2026

Roger

Coffee machine didn’t work.. main light in room worked sometimes . Bathrooms could have been cleaner . No do not disturb door hanger .. but no worries cause, no one showed up to clean up or offer fresh towels ..continental breakfast wasn’t free and breakfast buffet was expensive for what was available..front desk associates were nice and professional. will not use this location again.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Latonia

Clean

10/10

Exceptional

14 Mar 2026

Dana

Always kind staff and very clean rooms and an excellent location for shopping!

Family

10/10

Exceptional

10 Mar 2026

Antonio

Quality premium internet, quality speed, quality price.

2/10

Poor

01 Mar 2026

Michelle

Dirty, outdated rooms. Breakfast is $15 per person.

Family_with_children

6/10

Pleasant

01 Mar 2026

Doug

When we checked in, the room they put us in was under repair. We had reserved a handicap accessible room. They never had another one available the rest of our stay. Very disappointed.

Family_with_children

10/10

Exceptional

01 Mar 2026

KeAndrea

Everything is

8/10

Excellent

01 Mar 2026

Melanie

The room was clean, but I think the hotel needs to be a little more renovated or updated on some of the parts to the room, especially the bathroom; toilet paper holder, and a few other things that were showing a lot of rust. Also, I appreciate the safety, but the light outside the room on the outside could be toned down a little bit, very very bright in the room. But did love their location and everybody that we came in contact was nice.

Friends

10/10

Exceptional

24 Feb 2026

Tiffany

Love this hotel. I stay here whenever I am in Memphis for business.

Self

10/10

Exceptional

23 Feb 2026

Quoteshia

Safe area

8/10

Excellent

23 Feb 2026

Michell

The only issue was it took a long time for the staff to clean our room. Other than that, we enjoyed our stay and were very comfortable. The hotel is very nice.

Friends_and_family Family

2/10

Poor

22 Feb 2026

Demario

This was the worse Hotel I’ve ever stayed at. This place didn’t have towels in the room and when we called for them they told us they didn’t have any ready. It took them 3 hrs to bring us some. Those beds feels like we were sleeping on top of bricks. I’m glad we stayed bc my whole crew will be here next month for about 2 months and we will need about 12 rooms but u best believe we will not have our workers staying here. I went and found another Hotel right by Texas Roadhouse and we loved it

2/10

Poor

18 Feb 2026

Erica

So first off there is a charge to cancel...not with Expedia but with the hotel, not happy but not a problem. $25 a day for incidentals again not a problem just unknown. No complimentary breakfast...never stayed at a Hilton where you had to pay for the breakfast. The real issue was the room we were in for the price. Very dated room not impressive at all, squeaky bed wasn't very comfortable, so tremendously overpriced, we received no Room Service the entire 2 night stay not even to see if we needed fresh towels...possibly because it was V-day weekend. Then on the morning of check-out the lights went out at 830 am, no elevator, no hot water so no shower, not really able to check-out. The light came back on at 11:30 am and I understand it was not the hotel's fault but there was no \"Sorry for the inconvenience, Thank you for your stay, Here's a complimentary...anything\" when we we're finally able to check-out because my fiancee is disabled and we HAD to wait on the elevator. I'm very understanding but the customer service just wasn't there and I've never been so disappointed with a hotel stay. Definitely won't make this mistake of booking again.

Partner

8/10

Excellent

12 Feb 2026

Brittany

I stayed 1/30/26 - 2/1/26. The parking lot was super icy but not much could have been done after winter storm came through.
Lobby was clean and offered infused water & coffee for guests.
Plenty of parking spots available.
Concierge was great and although you could check-in via the app and use your phone as a keycard, I still wanted to speak to a person. Check-in was quick.
Room was clean and comfortable. My only critique is that there were not enough towels/washcloths provided, just 1 each per person. We also used the pool which had no fresh towels available so we were using our room towels. This is why I'm deducting 1 star.
Didn't try the breakfast there, but wish I had. Other guests were quiet or friendly. The location is perfect too -- lots of shopping and restaurants in immediate area and not too far from downtown. I felt safe staying here.

Overall, I would definitely stay here again next visit!

Leisure Partner

8/10

Excellent

09 Feb 2026

Lisa

The room was clean but the bath tub was stopped up the was standing water in it and tried to let it out. If the water was going out it was moving extremely slow and I couldn’t tell.

2/10

Poor

07 Feb 2026

Dallas

I am writing to share a very disappointing experience at the Hilton property near IKEA in Memphis, Tennessee.

Upon check-in, my wife and our 12-year-old daughter were directed to their first room. When they entered, the television was missing from the wall, the furniture was extremely outdated, and the bathroom was in poor condition. The situation immediately made them uncomfortable and feel unsafe, as it appeared something had happened in the room.

They attempted to call the front desk but received no answer, so they went downstairs to address the issue in person. While requesting a new room, the front desk employee unnecessarily shared explicit details about a prior altercation involving previous guests “who were a male gay couple” in that room and stated the TV had been broken. This information was completely inappropriate to share—especially in front of a minor—and demonstrated a serious lack of professionalism and training.

They were then moved to another room, where once again the television was missing, indicating poor room inspection and management. At no point should guests encounter multiple rooms in this condition.

Overall, this hotel was not fitting of the Hilton name. Between the condition of the room and staff

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

Bryant

I came in off the road thirsty. When I first entered the LOBBY its was nice and welcoming nice Front desk!

PINEAPPLE water was very good. I love water with fresh fruit so that’s cool Hilton offers fruit water and coffee free in the Lobby.

Friends_and_family Family

2/10

Poor

31 Jan 2026

Shashidhar Reddy

Nothing is right

10/10

Exceptional

19 Jan 2026

Charles

Best customer service around. Best rooms with softest pillows!!!!

Business_and_leisure Self

4/10

Poor

19 Jan 2026

Rick

Half the hotel room was furnished with workout equipment. Bizarre and was told that this was the room available from on-line reservations. The reservation did not show this condition. Absolutely bait and switch!

Business

10/10

Exceptional

18 Jan 2026

Javanna

The room was very nice and clean. The front desk receptionist was very welcoming and friendly. The price is very reasonable as well. I would highly recommend this hotel!

Leisure Partner

10/10

Exceptional

18 Jan 2026

Karen

It was a nice stay. The staff were very friendly.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Toya

I was not able to eat because of my time of arrival and departure. I enjoyed the coffee.

4/10

Poor

07 Jan 2026

David

Booked a 4 night stay with 2 rooms. Rooms are to be cleaned every other day but that did not happen. Talked with front desk person and was told she would personally make sure it was done. Neither room was cleaned during the stay. Had to ask for towels at the pool none were stocked.

Leisure Family

10/10

Exceptional

05 Jan 2026

Jayne

Precious was absolutely amazing and made my stay peaceful and welcoming.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Brandon

Room was clean.

10/10

Exceptional

04 Jan 2026

Brenna

Great place

Business

2/10

Poor

03 Jan 2026

Christi Julie

Horrible room. Not the room we asked for and we go there in plenty of time for it to be cleaned. They stuck us in a sub-par room. It was dirty, with old food on the furniture, when my daughter got in the shower to tak a shower, the whole shower handle fell off. We reported this to the next shift and that worker said \"didn't they tell you about the problems with that room?\" As they continued to charge the same price. We will never stay here again!

Leisure Family

8/10

Excellent

03 Jan 2026

Evelyn

Friendly staff. Clean

10/10

Exceptional

02 Jan 2026

Angela

Everything was super nice and very clean

Leisure Partner

10/10

Exceptional

02 Jan 2026

Angela

Everything was very nice Everything.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Timothy or Tanya

Staff was friendly and funny, room was very clean, parking was easy, plenty of dinner options nearby.

8/10

Excellent

29 Dec 2025

Eric

The breakfast was very good and the fruits were actually fresh and ripe

Self

4/10

Poor

28 Dec 2025

Gary

did not receive passcode for wifi upon checkin, called front desk for code, gave me code but upon inputting code it asked for phone number which was not necessary in my opinion. Wife went to front desk, clerk was not helpful, would not give wife direct wifi code. called me in room and threathened to call police and kick us out. she did give me code over phone and wife returned to room. Also, $14.95 for hotel breakfast is outragious. Will not be staying at Garden Inn ever again.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Tabetha

Everything was great

8/10

Excellent

28 Dec 2025

tracey

Staff was amazing. There was no toiletries in my bathroom. No tissue body wash or lotion. Thank goodness I bring my own . But overall a good stay

Leisure Family_with_children

4/10

Poor

27 Dec 2025

Robert

The staff was polite and hospitable. The room was not cleaned once during my stay. There were problems with the lights in the room not going off when you used the light switch.

Leisure

6/10

Pleasant

27 Dec 2025

Ray

We specifically asked for a king bed and with no prompting to let us know that was not available we get to our room and have two full-size beds. My husband went back down to talk to the attendant at the desk and she informed us that that’s what Hotels.com does if there’s no king beds they just put you in the next bed. We are very unhappy about this due the medical issues we needed the King we’re not provided that.

Partner

10/10

Exceptional

22 Dec 2025

Debra

Clean, comfortable bed. Appreciated the well lit parking lot. Would stay again

Partner

6/10

Pleasant

21 Dec 2025

Jennifer

No up to standard

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Tammy l

Friendly staff, very helpful when contacted about my inability to work A/C. Also front desk and maintenance were quick to resolve minor issue. Only drawback was over 4 day stay daily to twice daily elevator or an hallway on our floor smelled like weed.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Sherkenna

Love that hotel

Leisure Partner

6/10

Pleasant

07 Dec 2025

Sandra

The room was great! Smelled clean and fresh. The front desk folks were very nice and friendly. I gave it 3 stars because of the restaurant. I went at 5.55 am just to check out the menu. The lady in the back csme out. Looking hateful and nearly screamed at me they wasnt open yet. I explained to her i was just checking our the menu. She never reply, walked away. No response . I didnt eat there. Never will.

Business_and_leisure Partner

10/10

Exceptional

29 Nov 2025

Marlene

The rooms was clean and the staff was excellent

Self

8/10

Excellent

26 Nov 2025

Isha

Had a great experience

Leisure Friends

10/10

Exceptional

22 Nov 2025

tammy

Room was very clean, staff was wonderful . food was great

Business Self

10/10

Exceptional

11 Nov 2025

Jules

Great location and good stuff

8/10

Excellent

27 Oct 2025

Jaime Daniel

Nice place, could do better at cleaning the rooms

6/10

Pleasant

23 Oct 2025

John

At check in our reserved King bed was no longer available. Following a 7hr drive that day they offered us a room with 2 queen beds or the would arrange for us to stay at a different hotel. We opted for the queen room. I asked if there was a reduction in price, the answer was no. When we setteIed into our room we found that our priority status had not been properly set up by the hotel, so we didn't have free wi-fi. We also discovered that the tub drain was broken. We had to prop the drain open with some cardboard to allow the tub to drain while showering.

Partner

8/10

Excellent

21 Oct 2025

Phil

Perfect Place to Rest in Memphis

Clean room. Comfortable and can sleep.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Arielle

Everything was great! Staff was very nice! Place was clean & smelled clean!

Leisure Partner

10/10

Exceptional

19 Oct 2025

Maura

We stayed for one night. Our room was clean and comfortable. We all slept well. We didn’t use the pool or gym, but walked past and they looked nice. The location was great and the lady who checked us in was friendly and efficient.

Friends_and_family Family

2/10

Poor

16 Oct 2025

michael

The service was bad. I reserved a wheel chair access

6/10

Pleasant

07 Oct 2025

I would rate higher but a $75/night pet fee was excessive. That’s more than I pay at a nice Vegas property.

Leisure Pet

8/10

Excellent

28 Sep 2025

Karen

Friendly staff and clean facilities.

Family

10/10

Exceptional

18 Sep 2025

Jim

Nice and quiet area

Family

6/10

Pleasant

15 Sep 2025

Christopher B.

As I told their review, we were disappointed with the hotel room. Main problem was no hot water for shower or sink. It was reported, but not resolved before we left.

Leisure Partner

8/10

Excellent

04 Sep 2025

Halston

Staff was excellent. A loft of construction around the property made for limited parking.

Leisure Family

10/10

Exceptional

01 Sep 2025

Sonjha

I was impressed with the friendliness of the staff and professionalism. The room was comfortable and met my expectations. Definitely would recommend.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Shanice

Prices to high

Business_and_leisure Family

10/10

Exceptional

17 Aug 2025

Marta

Room clean

Business Self

6/10

Pleasant

13 Aug 2025

Cynthia

...

Business

10/10

Exceptional

09 Aug 2025

Arthur

Large room. Large bathroom. Restaurant and bar had good quality. Pool and Exercise rooms were very nice.

Leisure Family

10/10

Exceptional

03 Aug 2025

Constance

The room was clean and smelled good.

6/10

Pleasant

30 Jul 2025

Michelle

This hotel needs to upgrade the bathrooms. Our shower door had little seal around it and the water would get all over the floor. We had 2 lights that were just exposed bulbs also in the bathroom. The vent hadn’t been cleaned in a long time.
The bed was too soft for our liking.
The place was pretty clean and cheap, so it served its purpose. Doubtful I’d stay here again.

Leisure Family

8/10

Excellent

30 Jul 2025

Charlene

Associates are always very friendly and the bartender was great.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Gloria

This property was very uniquely design. I love how friendly and helpful the staff was. And the cleanliness was great.