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Courtyard by Marriott Memphis East/Galleria

Memphis - TN · United States

2785 New Brunswick RdView location

8.4/10Excellent387 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard by Marriott Memphis East/Galleria

Stay connected with complimentary Wi-Fi at the Courtyard by Marriott Memphis East/Galleria, conveniently located near the Wolfchase Galleria in Memphis. Enjoy on-site dining at The Bistro, relax in our air-conditioned rooms equipped with microwaves and flat-screen TVs, or work out in the fitness center.

We also provide dry cleaning/laundry services and a safe deposit box at the front desk. For those traveling by car, free self-parking is available. Explore nearby attractions like Saint Francis Hospital - Bartlett and other points of interest all within a short drive from our hotel.

Read more about this hotelShow less

With a stay at Courtyard by Marriott Memphis East/Galleria in Memphis (Wolfchase), you'll be within a 5-minute drive of Wolfchase Galleria and Saint Francis Hospital - Bartlett. This hotel is 11.9 mi (19.1 km) from University of Memphis and 3 mi (4.8 km) from Stonebridge Golf Course.

Make yourself at home in one of the 112 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary). Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Guests are required to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Wolfchase Galleria 0.7 km / 0.5 mi
Davies Manor 4.2 km / 2.6 mi
Stonebridge Golf Course 4.8 km / 3 mi
Bartlett Performing Arts and Conference Center 5.5 km / 3.4 mi
Bellevue Baptist Church 5.9 km / 3.7 mi
Oliver Creek Church Park 6.2 km / 3.9 mi
Garner Lake 6.3 km / 3.9 mi
Buckhead Lake 6.6 km / 4.1 mi
Bowlero Bartlett 7.5 km / 4.7 mi
Cordova Country Club 8 km / 5 mi
International Harvester Managerial Park 8.1 km / 5 mi
Tennessee Shakespeare Company 8.6 km / 5.4 mi
The Outback Off-Leash Dog Park 9.2 km / 5.7 mi
Shelby Farms Dog Park 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
Show 4 more facilities & services
  • Bar
  • Restaurant
  • Minimum check-in age: 21
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Courtyard by Marriott Memphis East/Galleria

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Courtyard by Marriott Memphis East/Galleria

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • TV
    • Hairdryer
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Ironing set
    • Desk
    • Wi-fi
    • Microwave
    • Mini fridge
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 60 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Courtyard by Marriott Memphis East/Galleria

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Ironing set
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Wi-fi
    • Desk
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard by Marriott Memphis East/Galleria

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 1 BedroomQUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Courtyard by Marriott Memphis East/Galleria

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard by Marriott Memphis East/Galleria

8.4
Excellent
387 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
03 Jul 2026
George
It was clean.
Self
10/10
Exceptional
24 Jun 2026
Nathaniel
Staff was great. Always with a smile and attentive to your needs immediately. Rooms were very clean and comfortable. The staff always great you with a smile. I have returned 3 times already when I come to Memphis.

I recommend this to anyone wanting top service and a great place to stay. Thank you.
Self
8/10
Excellent
18 Jun 2026
Patricie
Enjoyed my stay. The staff was kind and professional.
Self
8/10
Excellent
17 Jun 2026
James Willis
Shops and restaurants were nearby. Clerk at front nice and knowledgeable.
Partner
8/10
Excellent
31 May 2026
Chasity
Clean room,air conditioning,friendly staff
Partner
10/10
Exceptional
31 May 2026
Hannah
The hotel was in a great location. Close to a lot of good places to eat and shopping locations. The room was the perfect size for myself, husband, and son. Everything was clean and well stocked. We didn’t try the breakfast options available for purchase. But the menu looked good with several options.
Family_with_children
4/10
Poor
30 May 2026
Larry
Old property. Dirty! Scary location. Outdoor space in back of hotel was gross. They lost their liquor license and could not serve cocktails. Many sketchy people hanging around. Someone's belongings were piled up at the door for several days.
Partner
10/10
Exceptional
22 May 2026
Christy
The staff was very pleasant and helpful.
Friends
10/10
Exceptional
21 May 2026
Sylvia
Staff were awesome!!
10/10
Exceptional
11 May 2026
Harriet
Welcoming staff and very pleasant and peaceful stay.
Partner
10/10
Exceptional
08 May 2026
Cynthia
Clean room
Friends
10/10
Exceptional
18 Apr 2026
William
This area is a very safe section of Memphis. The hotel is everything you need and more.
Self
10/10
Exceptional
17 Apr 2026
GAIL M
Family-friendly great clean place comfortable beds
Family
4/10
Poor
12 Apr 2026
Chris
Tv would not work, went down to ask staff and they shook the remote and told us to unplug it. No other help. There was no cold water. Bathroom faucet was broken. No body wash in the dispenser.
Partner
8/10
Excellent
26 Mar 2026
Quanitra
Great stay
10/10
Exceptional
26 Mar 2026
Harriet
Welcoming front desk staff!
Self
10/10
Exceptional
24 Mar 2026
Michelle
Very nice place to stay.
10/10
Exceptional
19 Mar 2026
Allena
Towels were not changed out nor was trash emptied
Family_with_children
8/10
Excellent
16 Mar 2026
Susan
Clean room. Staff was very helpful with restaurant recommendations in the area
Partner
10/10
Exceptional
08 Mar 2026
Amirah
N/a
10/10
Exceptional
25 Jan 2026
Joseph
Good hotel
10/10
Exceptional
18 Jan 2026
Harriet
From checkin to the room to the service at the Bistro, I couldn’t have asked for more. A great stay!!
Friends_and_family Family
4/10
Poor
21 Oct 2025
Sharon
Upon check in rude staff after a long drive…
Room was nice
Leisure Family
4/10
Poor
21 Oct 2025
jodie
Staff were extremely rude! I was visiting from Australia, when I checked in the young girl laughed uncontrollably at my accent and had to excuse herself. Absolutely disgraceful and rude. I wanted to go elsewhere but it was late. Another lady, Linda took over for her and keep apologizing as she was stunned also. Place was average and plenty of hotels in the same area holiday inn and quality inn…. Go there instead
Leisure Family_with_children
10/10
Exceptional
20 Oct 2025
Dustin
Clean room. Easy check in. Plenty of restaurants in area.
Business
6/10
Pleasant
23 Sep 2025
Laura
This hotel was clean enough, but the facilities are limited. There is no bar - it wasn't functioning during my 4 night stay. There was no food in the evening, as the only staff there was the front desk clerk. The bed was the worst I've ever slept in. It was a king size, but one side had a huge valley in it, so I was forced to sleep on the other side. Might as well have been a single bed. I do not recommend.
Business_and_leisure Self
4/10
Poor
14 Sep 2025
Jaleesa
It wasn’t like the first 2 times I stayed but it was ok I guess.
Leisure Family_with_children
4/10
Poor
14 Sep 2025
Ruth

Would not recommend

Not to Courtyard expected standards. Had to move rooms 3 times. 1st room AC not working, 2nd room AC making noise, 3rd room dirty & poor maintenance, 4th room deadbolt didn’t work, poorly repaired shower joints. Lobby floors mopped during check-out time and left slippery wet. Staff showed no concern.
Partner
10/10
Exceptional
01 Aug 2025
Tommy r
Great
10/10
Exceptional
28 Jul 2025
Laverne
Courtyard by Marriott is the ultimate experience. Customer service is too level. Professional and the gave me superb attention. All my needs were meet and specialized treatment was offered due to my health issues. I was treated as a queen! If I could how well I am treated it would contain words that overflow. Thank you staff. How beautiful you are in spirit, mercy, and grace.👼💝🙏🌹
Business_and_leisure Self
10/10
Exceptional
22 Jul 2025
Yolanda
N/A
Leisure Family_with_children
10/10
Exceptional
18 Jul 2025
Megan
This was convenient off of interstate 40. Very clean property and super quiet. We enjoyed our stay.
Leisure Partner
10/10
Exceptional
29 Jun 2025
Joseph

Fantastic choice for our stop

Was just there to sleep but it was clean, comfortable, safe, and we slept like babies.
Friends_and_family Family
10/10
Exceptional
29 Jun 2025
Ahmed
Great clean property. Staff is very nice and friendly. Not sure why people have had negative experiences but seems like user error more than a hotel issue. Comfortable bed and linens and clean. Very modern and sleek.
Leisure Friends
6/10
Pleasant
03 Jun 2025
Amy
elevator smelled terribly, bathroom floor was sticky, shower has mildew and ceiling needs attentiong. bed was ok.
Partner
6/10
Pleasant
02 Jun 2025
bryant
It ok
10/10
Exceptional
28 May 2025
Gerasha
Love it
10/10
Exceptional
25 May 2025
Brittney
Very clean and quiet. Will be booking again.
Partner
10/10
Exceptional
05 May 2025
Alexandria
Quiet stay
Leisure Self
8/10
Excellent
02 May 2025
Dexter
Ok
10/10
Exceptional
26 Apr 2025
Teresa
Great property wonderful front desk service was top notched.
10/10
Exceptional
20 Apr 2025
Roderian
My stay went really well.
Leisure Family
4/10
Poor
13 Apr 2025
Verified traveler

Do not recommend.

The staff is very nice although I was given the wrong room. I was to tired to go back downstairs and get the correct room. Room was pretty dirty. No hairdryer. In room telephone did not work. One of the lamps didn't work. The USB plugs on the nightstand didn't work. The doors to the other hotel rooms would slam shut. Very strong smell of burnt oil in the hallway.
Partner
10/10
Exceptional
19 Mar 2025
Jessica

Will definitely stay again

Everything was great from the concierge to the extra comfy bed.
Friends_and_family Family
10/10
Exceptional
12 Mar 2025
John
Excellent
Leisure
8/10
Excellent
03 Mar 2025
Deniecia
It was good
10/10
Exceptional
26 Feb 2025
Audra
Great service
10/10
Exceptional
24 Feb 2025
Anny J
It was nice
10/10
Exceptional
23 Feb 2025
Edward
I paid for breakfast with my room and didn't receive it$151 For the room and $20 for incidental accidents
Leisure Partner
10/10
Exceptional
15 Feb 2025
Donald
Great room. Clean and modern. Would love to have stayed longer.
Leisure Family
8/10
Excellent
06 Jan 2025
Joan
After a long day driving the bed was heavenly. Very comfortable room. However, SIGNIFICANT maintenance was required. The bathroom faucet wasn't fastened down! It was only held upright by the water line itself- nothing was there to fasten it to the countertop! Next, the front panel of the bathroom vanity was coming loose. Perhaps someone had started addressing the faucet issue but left it unfinished and unsecured. How did housekeeping not noticed the unsecured faucet? Lastly, drop-down door to the coffee nook was held in place by only one small arm on one side! The other side plus the hinges were all loose with no fasteners in sight! The whole panel flopped loose when I opened it to check the coffee provisions. I would happily come here again but management should discuss issues w housekeeping and maintenance.
4/10
Poor
29 Nov 2024
Gina

Not so great

The attendant that checked us in left us waiting for over 10 minutes. Had her back to the entry and never did turn around. Had to let her know that we were there. Then failed to give us the right room number. As a whole was uncomfortable and not very friendly. The bed was super uncomfortable. Had a migraine by the time I woke up.
Friends_and_family Family
10/10
Exceptional
20 Nov 2024
Arielle
Nice quiet and clean
Leisure Family_with_children
4/10
Poor
16 Nov 2024
Felicia
Bugs in pullout sofa room was only cleaned once in entire 7 night stay
Business_and_leisure Family
6/10
Pleasant
12 Nov 2024
Juanita
Telephone didn't work. Not enough light. Room wasn't cleaned every day.
Business_and_leisure Family
2/10
Poor
18 Oct 2024
Maria
I sent my parents there since they are driving from another state for place to stay overnight on Expedia. There was very good reviews but when my parents got there, the place was horrible. I’m very disappointed and I’m sad that I even put my parents in a position like that, and they were too tired to leave.
Leisure Family
8/10
Excellent
08 Sep 2024
Cheryl
The staff were very friendly, helpful, kind, and professional. My room had several problems == the carpet was pulled back where the entry flooring started, the fridge/microwave and coffee pot set up was odd and somewhat in disrepair. The shower curtain barely reached the top of the tub, so water leaked into the floor when we showered. No free breakfast, but the food we paid for was excellent and the staff was great.
Family_with_children
6/10
Pleasant
07 Sep 2024
Troi
I have stayed at this facility 6 times. Three of those times the television streaming was down. Being able to stream my tv shows on Prime or Netflix is why this was my hotel of choice. At the very least, front desk should left guests know that the service is down BEFORE check in.
10/10
Exceptional
04 Sep 2024
Phyllis
Everyone is also so nice and helpful.
Business_and_leisure
10/10
Exceptional
03 Sep 2024
Nickels
The staff hear are very friendly and they show a generous, genuine, amount of hospitality! Tammy is an exceptionally young lady! I Will return!
10/10
Exceptional
15 Jul 2024
William
Really disappointed for over $200 that breakfast wasn’t included. Didn’t notice that when I booked the hotel or I wouldn’t have stayed there. Hotel seemed worn, not new like you would expect.
Partner
10/10
Exceptional
02 May 2024
Talib I.
Great location, secure space, super nice staff, very clean rooms. Only recommendation is to install more lamps in the rooms. Additional lighting would make the room perfect for business travelers like me.
Business Self
8/10
Excellent
28 Apr 2024
Doug
Nice
Leisure Partner
10/10
Exceptional
27 Apr 2024
Talib I.
Great room
6/10
Pleasant
21 Apr 2024
Verified traveler
Everything was ok until I called to the front desk to report that my tv wasn’t working and the young lady at the desk replied I’m not the wind and she’s not the reason the satellite is not working
Friends_and_family Family
4/10
Poor
12 Apr 2024
Austin
Shower was not cleaned. Used soap was sitting in soap holder. Mold all around shower base. Had to change rooms.
Leisure Family
10/10
Exceptional
31 Mar 2024
David Keith vun
Stayed here twice, Nov '23 and Mar '24. Very convenient location.
Business Self
10/10
Exceptional
30 Mar 2024
pamela

Great stay

I was greeted at the desk with friendly smiles and professional service. We then had some drinks at the bar and Jaimie was excellent. He was friendly and quick with his service. He made our stay perfect, He is an exceptional employee.
Partner
2/10
Poor
09 Mar 2024
caleb
Good evening… I’ve been a customer of Expedia for quite some time now. Tonight was an absolute nightmare. I received an email asking if I wanted an early check in which I accepted. Upon arrival we found a large congregation of military personnel in lobby. No biggie unless we don’t have a room… Welp!!! We didn’t have a room available. I spoke to manager about checking in early via email portal & he said “I apologize but we don’t control that level of communication from a third party entity.” They checked for availability @ 9:45pm as my two children & wife were frustrated to say the least. It took roughly (45)min to locate, clean & prepare a room which provided a solution to the situation. But it’s the principle behind this process… No, no, no this is not acceptable to offer early check in but then upon arrival habe no rooms available.
Leisure Family
8/10
Excellent
14 Dec 2023
Verified traveler
I have stayed here numerous times and always been greeted with friendly staff. I waited about 10 minutes before anyone even came to the front desk to check me in and then they acted a bit put out.
Business
2/10
Poor
01 Dec 2023
Arturo
I couldn’t stay because they sold my room, the man on front desk named Antonio was rude and didn’t help me, he just said that they were sold out and he didn’t respect the proof that I had, for that reason I gave one star, and now trying to get refund me the money
8/10
Excellent
30 Nov 2023
Oundra
I didnt like the sheets had cotton balls like they been washed to much!
Leisure Partner
10/10
Exceptional
03 Oct 2023
Jonathan
Good location.
6/10
Pleasant
15 Sep 2023
Verified traveler

Don’t get room 409

Check-in was good. The room I requested but received a single with a pull out sofa. There was a stain on the sheet and a large bug running around the floor. Went to the front desk to get more sheets and bug spray. They didn’t have bug spray. The night front desk agent did offer me free breakfast coupons. But I didn’t want to eat there knowing I was killing bugs in my room. The door to room 409 gets stuck so make sure it is closed when you leave if you get that room. The bartender was very helpful. Check out was good. Hotels usually have a room they assign last cause they know it has issues, I think 409 is that room for this property.
Friends_and_family Family
8/10
Excellent
11 Sep 2023
Eric

Great Night Sleep

We had a great experience at the hotel. It was quiet, pretty clean, and the customer service was great. The beds were super comfortable. I would book again if in the area.
Partner
8/10
Excellent
26 Aug 2023
Julie
We did not have a blow dryer or sheets/pillows for the couch bed. Everything else was lovely.
10/10
Exceptional
14 Aug 2023
Alexandria
That it was in walking distance of everything and it seemed like the room was dirty like someone had bled all over the room
Leisure Partner
10/10
Exceptional
28 Jul 2023
Gerald
Lady at front desk was very helpful and friendly.
Leisure Family
10/10
Exceptional
19 Jul 2023
LeDabria
Great
Leisure Partner
10/10
Exceptional
22 Jun 2023
Paula
This was a good one night stay while traveling
Leisure Friends
10/10
Exceptional
23 May 2023
Kemisha
Property was clean, staff was really nice, and felt safe they have security driving around all day/night at the property will recommend and will return.
Leisure Partner
8/10
Excellent
18 May 2023
Jeff
Other than the fact that they placed two holds on my credit card thinking the first one didn’t go through, it was a fairly nice place to stay
Leisure Family
10/10
Exceptional
17 May 2023
Bruce E.
Favorite place to stay when we visit the area.
Leisure Family
10/10
Exceptional
09 Apr 2023
Teyles
The location and service from staff is best...no free continental breakfast is the only bad thing about the stay...
Leisure Family
4/10
Poor
09 Apr 2023
Herman

Unacceptable Marriott

Extremely dirty bubble gum in the towel area , hair and on the floor, dirty corners also hair under mattress… not acceptable for a Marriott
Business
10/10
Exceptional
08 Apr 2023
Karen
Hotel was quiet, friendly, professional and clean
Leisure Family
6/10
Pleasant
20 Mar 2023
Denise
The Tv didn't work until in the middle of the night as if someone else was controlling it. Then an hour before check out it started working.
Leisure Family_with_children
8/10
Excellent
19 Mar 2023
Lorna

Mostly excellent stay!!

I loved my room. The bed was comfortable and the room was in excellent condition! I had a problem with my TV, it had to be fixed every day sometimes twice a day. It said
on-screen that the signal was lost. I also used the workout room daily it was fantastic! The staff was super friendly!
Self
10/10
Exceptional
28 Feb 2023
Ronald
Location, cleanliness, friendly staff and price.
Leisure Partner
6/10
Pleasant
27 Feb 2023
Shalicia
Everything was nice except the tv kept going out the entire stay and the heat wouldn’t work at first and they didn’t have anyone there would could fix it my first night there. When I finally got the heat to somewhat work it was so loud that you couldn’t ignore it
10/10
Exceptional
23 Feb 2023
Logan
I liked the staff. They were excellent.
The parking lot was narrow and hard to maneuver. Add Ice and snow and it was dangerous. I was on crutches and there were no safe ways to get into the building without crawling. Great people.
Business Self
6/10
Pleasant
22 Feb 2023
Carol
Our TV was not working, there was still trash in one of the cans and a dirty towel was behind the bathroom door
Friends_and_family Family
10/10
Exceptional
18 Feb 2023
Tony
Clean
Business
4/10
Poor
08 Feb 2023
James

Broken shower was no fun

Great front desk service from Val but room had issues.
Had a handicap accessible room, shower was broken.
Plumbing parts just kind of laying around.
Had to hold shower nozzle in my hand the whole time.
Business
10/10
Exceptional
04 Feb 2023
Chandra

Great stay!

Staff were very nice and professional and everything was clean. The view was nothing special but the bed was comfortable, shower pressure was great, and decor was inviting. The bar in the lobby was the only thing lacking, solely due to minimal drink options. Firebird restaurant is just down the street and worth a visit too, food is delicious and the atmosphere is great.
Business
10/10
Exceptional
17 Jan 2023
Tyniah
The view was amazing especially seeing the sunset in the morning. Perfect shower
Business
6/10
Pleasant
16 Jan 2023
Verified traveler
I wasn’t able to enjoy the whole stay due to the fact that the internet was not working.
Business
10/10
Exceptional
11 Jan 2023
elizabeth

Nice

Nice, clean hotel with comfy beds.
Business
10/10
Exceptional
29 Dec 2022
Isaac
Last minute reservation, the staff was very friendly and accommodating. The area has lots of dining and shopping options. Would stay here again.
Friends_and_family Family
6/10
Pleasant
28 Dec 2022
Verified traveler

Water problem.

There was no water pressure at all the night we checked in so we couldn't take a shower. When we called the front desk, we were told that it's a city wide problem and that they weren't sure when it would get fixed. I'm just extremely disappointed that this was not disclosed when we were checking in.
Partner

Location & surroundings

Courtyard by Marriott Memphis East/Galleria
2785 New Brunswick Rd, Memphis, United States

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Courtyard by Marriott Memphis East/Galleria

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