Name: Motel 6 Memphis Northeast
Address: 1585 Sycamore View Rd, Memphis, 38134, US

4/10

Poor

03 Aug 2026

Dominique

The rooms need to be upgraded. Toilet seat was broken. Headboards are rusty. Tub was dirty. I checked out one day early cause i wasn’t starting there another day

6/10

Pleasant

30 Jul 2026

Naomi

The young lady that checked me in was very nice but the man that was there later was very rude. I’m a travel nurse that works nights, so I sleep days and requested to not be disturbed during the day; still every day housekeeping woke me up, despite my requests and being promised it wouldn’t happen.

4/10

Poor

22 Jul 2026

Tisha

Room had roaches

10/10

Exceptional

20 Jul 2026

Wendell

Very good clean

10/10

Exceptional

12 Jul 2026

Wendell

Very clean nice very good very good air conditioning

Self

2/10

Poor

09 Jul 2026

Carolyn

Worst place I've ever stayed.

Pet

10/10

Exceptional

07 Jul 2026

Morris

I had an overall pleasant stay.

Self

2/10

Poor

04 Jul 2026

Corey

We pulled into this Motel 6 at 3:00 a.m. after a 9-hour drive. We weren’t looking for luxury. We just wanted a clean room, a hot shower, and a few hours of sleep.

Instead, we walked into a nightmare.

The room was filthy. There were stains everywhere, it looked like it hadn’t been cleaned in who knows how long, and there were roaches. We immediately went to the front desk to ask for another room, but instead of apologizing or trying to make things right, we had to argue just to be moved.

When we finally got a second room, it was hardly an improvement. There were still roaches, and the lights didn’t even work properly. By then it was the middle of the night, we’d been awake for hours, and we were too exhausted to keep fighting over something as basic as a clean, functioning hotel room.

I ended up sleeping in my car because it genuinely felt cleaner and safer than either room Motel 6 offered us.

This wasn’t an inconvenience. It was a complete failure in cleanliness, maintenance, and customer service. No guest should have to argue for a habitable room after paying for one, especially at 3:00 in the morning after a long day on the road.

Save yourself the frustration, the lost sleep, and the disappointment. Stay somewhere else.

Friends_and_family Friends

6/10

Pleasant

02 Jul 2026

Michelle

The room was very dusty

2/10

Poor

29 Jun 2026

Martha

There is trash going up the stairs to the second landing. Railing on second floor stairs was broke. The whole place was horrid and disgusting. I have video proof for the ones. Would like to see it.

Self

2/10

Poor

28 Jun 2026

Sarah

There was mold in the bathroom behind the toilet and the ceiling. The floors were so gross my feet were black and sandy. When I arrived I was just passing through while moving across country and the lady saw the uhaul and said \" you aren't bringing in a lot of stuff are you \" as if my 11 am check out allows to me bring a lot of stuff in. And either way I'm paying for the room for the night. Priced way to high for how nasty it was. The least you could do is let me have what I want in my room for the night I paid for.

Family_with_children

2/10

Poor

26 Jun 2026

Judy

Would like to give this property a minus score. Room entry door had a 2 inch gap over the threshold, room was dirty, pool was green, and washer broken. Photos used to advertise this property are not representative of what you get; a dark, dirty, dingy room. Cancelled our other reservations after seeing the condition room was in. STAY AWAY FROM MOTEL6!!!

8/10

Excellent

10 Jun 2026

Morris

Staff were nice and the room was clean.

Self

10/10

Exceptional

03 Jun 2026

Burnudecia

It was okay price was okay rooms fairly clean

Partner

4/10

Poor

01 Jun 2026

Lori

The bed was the only clean thing in the room. The bathtub was in bad shape and dirty. The shower ceiling had orange residue due to not being cleaned. The ceiling was cracked in multiple places, the doors and door jams were filthy. The faucet for the sink was ready to fall off completely. The pool was green and disgusting. I stayed in room 143

Pet

4/10

Poor

22 May 2026

Jason

The air conditioner in the room was extremely filthy and very loud. I could barely see the buttons to adjust the settings or even turn the unit off properly, and eventually had to unplug it because of the noise.

The deadbolt lock on the door was broken, which raised concerns about safety and security. The bathtub also needs attention, including repainting, along with several areas on the walls that appeared worn and poorly maintained.

In addition, every time I make reservations, I specifically request a ground-floor room away from the highway. Unfortunately, it seems that request is never honored, and I consistently end up on the top floor facing the highway instead. This has become frustrating, especially since the preference is requested in advance each stay.

Overall, the condition of the room and the repeated disregard of reservation preferences made this stay disappointing.

Business

6/10

Pleasant

19 May 2026

Holly

It was cheap and they let me bring my dog without a deposit or extra fee. Staff was nice. Location seemed safe.
Only 12 channels of tv worked. Pool was not maintained (it was green) even though it’s mid-May.

Friends_and_family Family

8/10

Excellent

17 May 2026

Trenese

It was nice. Just needs to be a little more cleaner.

Self

10/10

Exceptional

13 May 2026

Raefeon

Clean room

Partner

4/10

Poor

08 May 2026

Darian

dog hair in my bed and on the floor. air conditioner unit was so out of date it had rotary dials with no numbers! my room stayed cold cause I couldn't use the stupid thing. glad it was just one night.

Self

10/10

Exceptional

07 May 2026

Steve

Great staff

Self

6/10

Pleasant

29 Apr 2026

Anetha

Room could of been cleaner and the bathroom had
moled

Partner

10/10

Exceptional

17 Apr 2026

Shaniel

The stay was good this time, i didn't have a microwave last time.

Self

6/10

Pleasant

03 Apr 2026

Dionysius

Yes t, he property was mostly clean.

Pet

6/10

Pleasant

26 Mar 2026

Tengiz

BUUUUUGS.

Self

6/10

Pleasant

26 Mar 2026

Tengiz

The smell is very bad, I’ve changed 3 rooms and it was in every single room. Bugs are in the bed and pillows, when i was turning the light off, they were coming out one by one.

Self

2/10

Poor

24 Mar 2026

Penny

The rooms were EXTREMELY outdated, and the bed was sunken in, in the middle. I sprayed the entire room down with Lysol & slept in my clothes on top of a towel. That motel 6 needs to be torn down & rebuilt. I wouldn’t recommend for a HOMELESS person to stay there. It was BEYOND terrible!!!

Friends_and_family Friends

4/10

Poor

22 Mar 2026

Terri

Night check in staff members did not speak English. Also, the room I was provided smelled like fresh paint. The bathroom had what appeared to be black mold. I was surprised to have experienced a Hotel 6 in this condition.

Friends_and_family Family

2/10

Poor

11 Feb 2026

Jennifer

Bugs everywhere tub was broke tv remote broke

Leisure Partner

2/10

Poor

29 Jan 2026

Mary

I paid for my room in full for every week I was there in advance and they put me out because the girls said my trash can by the door stunk and I had too much stuff in my room, mind you I lived there with my husband and 2 children there is bound to be stuff…I feel like they were picking on me cuz my 2 neighbors that also lived there never had housekeeping knock on their doors

4/10

Poor

10 Jan 2026

Kenneth

Floor was dirty, tv had only 5 or 6 channels and the screen was bad. Staff was ok but it couldve been better

Business

4/10

Poor

28 Dec 2025

Shemekia

Service was poor customer was w

10/10

Exceptional

23 Dec 2025

Phillip

Everything was good

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Jricka

Jamica was great at housekeeping. Very friendly with a great disposition. However, I saw roaches on five different occasions and only about half the channels worked on the TV. The front desk person is a little short with customers and needs some training in customer service

Self

10/10

Exceptional

16 Dec 2025

michelle

Yes

Partner

4/10

Poor

10 Dec 2025

Jason

As a My6 Rewards member who stays with Motel 6 frequently due to work travel, I want to bring something to your attention. At this location, my room preference for a quiet area on the backside of the property away from interstate traffic and foot traffic is rarely honored.

I list this preference on every reservation because it genuinely impacts my rest and overall stay. Given how often I travel and how consistently I choose Motel 6, it would be greatly appreciated if this location could make a stronger effort to accommodate the request whenever rooms are available in that area.

I value the brand, and I appreciate the team’s efforts. I’d simply like to see my preferences reflected more consistently to ensure a peaceful and comfortable stay.

Thank you for your attention to this.

Self

10/10

Exceptional

08 Dec 2025

Amy

Convenient clean

4/10

Poor

02 Dec 2025

Muhammad Imran

Not clean and was in terrible condition

10/10

Exceptional

23 Nov 2025

Tamara

Yes

10/10

Exceptional

22 Nov 2025

Ernest

Great service

10/10

Exceptional

21 Nov 2025

lakeisha

very nice stay

8/10

Excellent

16 Nov 2025

Nick

It Was A Cool Hotel Stay I Only Stayed One Night Front Desk Was Nice & Room Was Clean & Pretty Quiet Not A lot of Traffic Outside Would Definitely Book Again!

Business_and_leisure Self

2/10

Poor

13 Nov 2025

David

When I entered the room the smoke alarm was beeping indicating a low battery. The staff solution was to take the smoke alarm off the wall instead. Went to turn on the bedside light and i saw an insect run away from my hand. The bath tub was old and covered with rust or some other type of stains. The bathroom wall near the floor had mold. The bathroom floor made a squishy sound when I took a step and upon looking down I could see water coming up from inbetween the tiles.

Friends_and_family Family

8/10

Excellent

11 Nov 2025

Pierre

Broken TV display

2/10

Poor

03 Nov 2025

Jasper

It was all the above!! Couldn’t shower because the sewer drainage came into the tub from the toilet, they didn’t have other rooms available, tv was leaning sideways. Very terrible wish I could’ve got my money back but do to the timing I couldn’t do anything

Business

10/10

Exceptional

02 Nov 2025

Nathan

Easy parking and pet friendly I will return and let all my friends and family know about this location. Very impressed for a motel 6

Leisure Pet

8/10

Excellent

30 Oct 2025

Princeston

Good

2/10

Poor

30 Oct 2025

Martwain

I will never in my life go to this trashy a** hotel that is rude to black people.

10/10

Exceptional

17 Oct 2025

Gerronte

Clean

Business Self

6/10

Pleasant

10 Oct 2025

Joseph

The property is good for the price. Memphis is unsafe because of

8/10

Excellent

04 Oct 2025

Rexford

Spider webs in the corner of the room along with spiders crawling. Other customers were standing out in front of my door talking loud. The staff was nice and friendly.

Business_and_leisure Family

6/10

Pleasant

02 Oct 2025

Joshua

50/50

Nice clean room. Check n was quick and painless. There is plenty of parking. Nice cold AC.
Now the stuff that wasn’t great. The tv cable is fuzzy. Ice machine, laundry and vending were all down or out of order.

Business

10/10

Exceptional

16 Sep 2025

Darren

Cool little spot

2/10

Poor

26 Aug 2025

Phil

I had a reservation for a 1st floor, 2 queen bed room due to traveling with 2 handicapped women. I called them specifically to request that room due to the women not being able to walk far, which they said \"no problem\" on the phone. When I got there, they said they had no 1st floor rooms. So I said cancel and left. The desk clerk had just a terrible attitude, and was not a nice person. I was traveling for 2 weeks and this was BY FAR the worst experience of my whole trip.

Leisure Pet

2/10

Poor

09 Aug 2025

kleber

The room was infested with bed bugs. I wake up in the morning with bites all over my body. When I did go to the reception there was other people there with the same problem. I will never stay here again

Business Friends

8/10

Excellent

01 Aug 2025

Mark

Property was coveniently located and the parking was excellent.

4/10

Poor

31 Jul 2025

Natasha

The telephone line has been cut, roaches on the wall and bathroom, and the room smelled of cigarettes even though it was a non-smoking room.

Business_and_leisure Pet

2/10

Poor

29 Jul 2025

Noormahomed

Damage and dirty

Family

2/10

Poor

13 Jul 2025

Katelyn

.

Leisure Family

2/10

Poor

13 Jul 2025

Christopher

I would say know where you going because let me tell you it felt like 1993 the Carter after Nino took over!!

Business_and_leisure Family_with_children

4/10

Poor

05 Jul 2025

Sarah

The room had a significant roach problem and was pretty dirty. Seriously they were pretty bad.

2/10

Poor

01 Jul 2025

Catherine

Staff did not speak english and didnt care to fix things wrong in the room

Business Family

2/10

Poor

29 Jun 2025

Marsha

Drug addict & junkie haven, fear for safety so I left with out staying. The room was filthy, I'm surprised it's no condemned. I paid the extra money to guarantee a decent place. I would like to request a refund due to such a extremely disgusting room. As I paid the amount for issues thankfully. Food left from last person , bed not clean, door had enough space between door and door jam for any one to enter room. I only use expedia for all my bookings for many years.

Leisure Friends

2/10

Poor

21 Jun 2025

Gary

Holes in sheets

4/10

Poor

14 Jun 2025

Christopher

Shower was taped up and dirty, didn’t even use it. Tv didn’t work

10/10

Exceptional

11 Jun 2025

patricia

Firm clean bed. Strong hot shower. Always pet friendly

Business_and_leisure Pet

2/10

Poor

04 Jun 2025

Meredith

Do Not Stay Here.
Check in went fine. We went to our room. Looked ok, some water damage on ceiling and in bathroom. In the bathroom there were a few bugs, it happens. I put food down for my dog and roaches came out to eat it. Called front desk to notify them of the bug issue, gentleman hung up on me. I know they are not always a cleanliness issue, but I still didn't want to sleep with them. We left and kept driving. Can't get a refund.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Danny

It’s was great

Partner

8/10

Excellent

05 May 2025

wiley

The pool that really

Leisure Self

6/10

Pleasant

29 Apr 2025

Charles

You need to have face towels

10/10

Exceptional

29 Apr 2025

Cornelius

Love it

2/10

Poor

16 Apr 2025

Douglas

The Worst!

Crime ridden area that you don't want to be near. There were many individuals around the property doing drugs right out in the open. I have no clue how they were rated as high as there were.

Partner

10/10

Exceptional

15 Apr 2025

Emily

Clean room and friendly staff, easy check in.

Leisure Partner

10/10

Exceptional

09 Apr 2025

Robert

Thumbs up 👍

I always stay here. Its a nice place for the price an the staff is friendly from my experience.

Self

10/10

Exceptional

08 Apr 2025

Tonia

Check in was quick

10/10

Exceptional

30 Mar 2025

MEMPHIS

Good experience besides the power outage 👍

8/10

Excellent

24 Feb 2025

David

Very clean rooms and courteous staff.

Self

2/10

Poor

15 Feb 2025

Jovona

The power went out for over 4 hours I feel like I wasted my money and my Valentines Day was Ruined.

Leisure Partner

10/10

Exceptional

28 Jan 2025

lakeisha

the front desk lady i think her name is sana she is so polite

10/10

Exceptional

28 Jan 2025

lakeisha

the young lady at the front desk names sana always very polite she makes sure i get what i need

8/10

Excellent

28 Jan 2025

David

N

Leisure Partner

6/10

Pleasant

26 Jan 2025

Joseph

None

Business Self

8/10

Excellent

08 Jan 2025

Nuat

Convenient

6/10

Pleasant

04 Jan 2025

Regina

.

2/10

Poor

03 Jan 2025

Teddy

I decided to leave.

There was black mold in the bathroom and in the in the air conditioner. There was mucus smeared in a few spots on the wall. The floor had not been swept for awhile. The shower had a few different types of hair in it leading me to believe it hasn’t been wiped out for several guests. There was candy melted into the AC. A Lot of grime on top of the base boards. Stains all over the wall. Comforter had a urine smell. Stains all over every visible surface.

Partner

10/10

Exceptional

02 Jan 2025

Lil

The rooms that ive been in were good and the staff are swift to fix the problem if there is one

Business Self

4/10

Poor

01 Jan 2025

Reatha

Shower was running and dirty and bed had hairs on it, Towels was dirty,

Business_and_leisure Family

8/10

Excellent

26 Dec 2024

Kenjuan

It was a nice quiet area and room was clean.

Leisure Partner

6/10

Pleasant

21 Dec 2024

Regina

Basic and safe

Leisure Self

6/10

Pleasant

18 Dec 2024

Julie

Idk

Leisure Pet

4/10

Poor

17 Dec 2024

Franklin

The property seemed to be abandoned mid-renovation. The bed and the entertainment center were very nice. The flooring wasn't properly installed and had bubbled from the subflooring. There was paint peeling and hanging from the ceiling and spiderwebs in the corners.

The drain in my tub was very slow to drain and I originally had no hot water. The front desk was able to fix the hot water situation but was unable to remedy the drain. She did try. The TV only received three clear channels and the rest were varying degrees of static.

Leisure Self

6/10

Pleasant

13 Dec 2024

Gerri

Only Issue

The door locks are archaic and I couldn’t get in. I had to walk back at midnight to get help. The man was very nice and walked me back. You have to shake the door while the key card is in when it’s cold.

8/10

Excellent

13 Dec 2024

David

Average

Self

2/10

Poor

11 Dec 2024

Qusai

The employee is bad and nervous, the location and people are bad, and the door only opens with the employee’s key. It doesn’t open with the key he gives us. If we want to go out and return to the room, we have to go to the employee so he can open it for us.

Friends

8/10

Excellent

10 Dec 2024

Lil

Thumbs up not pricey they fix any problems you may have

6/10

Pleasant

08 Dec 2024

Lil

Not the best by far not the worst. Pretty decent prices though.

Self

2/10

Poor

28 Oct 2024

Cynthia

Don’t stay!

couldn’t take a shower or bath because the showerhead just dripped and there was nothing through stop the tub up for water, but it was so disgusting. I probably would’ve been dirtier getting in than i was before. Bed was hard as a brick room was disgusting and there was no remote so we couldn’t even use the TV

Friends_and_family Family

4/10

Poor

20 Oct 2024

Martesha

Nothing

Leisure Self

2/10

Poor

13 Oct 2024

Rachel

The bathroom was absolutely disgusting.

Leisure Family_with_children

2/10

Poor

11 Oct 2024

Jacquelyn

When checking in, the girl came in from outside where she had been smoking a joint as i passed her. Then she had to leave during check in to make sure we had a room. We finally got.in a room and the toilet seat was broken, and the ceiling was falling down. Also there was a wasp nest right next to the door. I immediately tried calling the front desk but the phone did not work. I sent my brother first thing in the morning and to advise them of the issues. They advised they would fix them. No one ever did. Also during my stay we were out of water for several hours. The staff were very rude and nasty.

Business_and_leisure Family_with_children