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Red Roof Inn Memphis East
Memphis - TN · United States
6055 Shelby Oaks DrView location
6.2/10Good1,000 Reviews
Cleanliness6.4/10 6.4
Service6.6/10 6.6
Comfort6.8/10 6.8
Condition6.0/10 6.0
Location8.4/10 8.4
Neighborhood7.0/10 7.0
Value8.0/10 8.0
Amenities5.6/10 5.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Red Roof Inn Memphis East
The Red Roof Inn East Memphis is a 3 star hotel Situated in Memphis, this hotel is 1. 2 mi (1. 9 km) from Golf and Games Family Park and within 6 mi (10 km) of Shelby Farms Visitor Center and Bellevue Baptist Church.
Cordova Country Club and Theatre Memphis are also within 6 mi (10 km). The hotel offers a coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This Memphis hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. Onsite self parking is complimentary.
All 108 rooms offer free WiFi, flat-screen TVs with cable channels, and free long-distance calls. Free local calls and free toiletries are also available to guests. You'll be asked to pay the following charges at the property:Deposit: USD 100. 00 per stayPets stay free 1 per roomRestrictions apply
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With a stay at Red Roof Inn Memphis East, you'll be centrally located in Memphis, within a 10-minute drive of Wolfchase Galleria and University of Memphis. This hotel is 11.6 mi (18.7 km) from Beale Street and 17.6 mi (28.4 km) from Graceland.
Make yourself at home in one of the 104 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include blackout drapes/curtains and desk chairs, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 80
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
-
Minimal age
21
-
Optional fees
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Methodist Le Bonheur Healthcare
0.7 km / 0.5 mi
Golf and Games Family Park
1.9 km / 1.2 mi
Shelby Farms Visitor Center
5.7 km / 3.5 mi
Bowlero Bartlett
5.9 km / 3.6 mi
Battlefront Lasertag and Paintball
6.4 km / 4 mi
Bellevue Baptist Church
6.8 km / 4.2 mi
Cordova Country Club
7.2 km / 4.4 mi
Shelby Farms Dog Park
7.3 km / 4.5 mi
Baptist Memorial Hospital-Memphis
7.5 km / 4.6 mi
Tennessee Shakespeare Company
8.8 km / 5.5 mi
Audubon Park
9.1 km / 5.6 mi
Wolfchase Galleria
9.1 km / 5.7 mi
Theatre Memphis
9.3 km / 5.8 mi
Methodist North Hospital
9.3 km / 5.8 mi
Bartlett Performing Arts and Conference Center
9.5 km / 5.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1980
- Total number of rooms: 108
- Number of floors (main building): 2
- Number of floors (annexe): 2
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
Show 16 more facilities & services
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Laundry service
- Smoke detector
- Hotel safe
- Shop
- Luggage room
- TV lounge
- Deposit on arrival
- Early Check-in
- Early departureExtra charge
- Identification card at arrival
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR SMOKINGDOUBLE • SUPERIOR SMOKINGDBL.SU-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
DOUBLE SUPERIOR SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
QUADRUPLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
DOUBLE Accessible SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE SMOKINGQUADRUPLE • DELUXE SMOKINGQUA.DX-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
QUADRUPLE DELUXE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
DOUBLE DELUXE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
DOUBLE DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Memphis East
DOUBLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Red Roof Inn Memphis East
100
reviews shown
Jessica
Room was adequate... all the basics covered for me and my pup for a quick stay. Could definitely use newer linens and rooms were tiny but it had everything I needed. Actually enjoyed the surroundings more than the room. It was in a quiet area with a really pretty pond right across the street to walk my dog.
David
Needed a quick and cheap solution for one night. This was barely that. The carpet was sticky and crunchy at the same time. Toilet leaked. Lots of areas in need of maintenance and upkeep…like loose stairs on the staircase. Lenin felt damp and they weren’t the cleanest. Front desk staff were very unhelpful, unfriendly and completely transactional. This place felt like checking in for jail just to try it out. Definitely wouldn’t stay again —would rather sleep in my car. Cash only deposit on the room makes it entirely too easy to forget that they owe you the money back.
William
Room had a slight cigarette smell to it. Other than that everything else was great. Parking lot was very well lit.
Crystal
Joke! Wasted my time and money seeing how I wasn't even given a room even tho it was paid for. I have NEVER EVER dealt with such disrespect that I had been at this place. Lesson learned never again
Calvin
It was a cool stay.nicecsnd clean
Carl
Place is very run down, duct tape holding the floor together. No coffee or breakfast as advertised. No deadbolt on the door. Didn't feel safe there.
Jhanna
This hoe-tel was bogus asf. Don’t do yourself like that! They got mold on ceilings and in the shower. The doorbell broke, the worker take they sweet ass time answering and they inconsiderate asf about if you have kids and truly need to be shut down
THERESA
Mold in the bathroom. Bugs running across the floor. Sparks from the outlet.
Jamesha
Property manager extremely rude. Room bathroom didn't work. The stay was horrible
John
Everything was working properly except that the faucet left water on bathroom countertop—the handicap room was helpful to us, but the carpet was in very bad shape, the room had a bad odor, and there were no trash cans in the room. We’ve been away from home for a month, and this was our most disappointing experience. I doubt very much that we’ll ever stay here again.
Robert
The room was clean but worn. Bed was very comfortable, nice pillows.
Bathroom is a tight fit. Ants were on the bathroom counter, and in the tub.
It was ok for an overnight stay. We've stayed here several times. This is the first time we've seen sugar ants.
Hotels.com says they have vegetarian breakfast but they don't have breakfast at all. There is a nearby waffle house and a McDonald's. Coffee pot in room makes decent coffee.
Bathroom is a tight fit. Ants were on the bathroom counter, and in the tub.
It was ok for an overnight stay. We've stayed here several times. This is the first time we've seen sugar ants.
Hotels.com says they have vegetarian breakfast but they don't have breakfast at all. There is a nearby waffle house and a McDonald's. Coffee pot in room makes decent coffee.
LUC
Dirty room, floor, towels.
Jeniar
Only accepted cash for a deposit after taking a credit card payment for my stay
Barbara
Parking was good
Alicia
Paid for the room online. Big mistake.No Refund!! No internet!! Phone didn’t work. They wouldn’t give me another room. The sheets and pillows were dirty, burgundy or red strands of hair were in the sink an on one face tile. And the chair. So grossed out they even left Feces in the toilet, the tub was dirty. A roach came from under the night stand and ran back before I could even get my shoe. Urine and smelly water in the stairwell. Very disgusting and disappointed. Wouldn’t recommend that place.
Patrick
I never used the Internet. Parking was easy because the hotel was so rundown that no one stayed there. I would awake in the night wondering if my car was broken into.
Theresa
Took forever to get keys to the room because no one was available. The room had bugs and stained sheets.
Bryan
I didn't use theircwifi and don't have pets that i travel with
Jaylen
Stinks
John
Yes everything went well
Nathan
Rooms were very dirty.
Quaderious
The property has no cable television.
Jaclyn
Everything Was GREAT!
Jaclyn
GREAT!!!
sheila
I am a travel nurse at the children’s hospital here in Memphis and booked the room for 3 nights. I work night shift and was traveling in the afternoon of my first shift and was involved in a car accident. I called and emailed the hotel to let them know I wouldn’t be arriving the first night of my reservation. The lady was very rude in the phone and told me to call Expedia. I did and Expedia called them back and she did Expedia the same way. The next day I contacted Expedia again about the next two nights I had paid for and they spoke to the manager and he told them I was a no show and they would not be honoring the rooms for the nights I had paid for. So, they took my money and refused to let me have a room. Too bad. I travel in every week and stay 3 nights. They lost my business forever.
Julie
I thought it was going to be a safer location!
kara
It’s basic and what we exp
Aleksandr
I liked everything about the room: the clean mattress, the comfortable bed, and the quiet environment.
R
Felt like I was entering prison as well as no one came in unless she buzzed a buzzer. Just didn’t feel safe in the neighborhood.
Delvin
Entire room had stains from the bed to the ceiling. Every wall had a stain. There was an obvious hole in the wall that had been previously patched. Numerous random people walking around and sitting on the steps that obviously didn’t have a room there. They were just using the free WiFi.
Kevin
I booked an accessible room. Upon check in I was notified there was none available. Since I had chosen the option due to recent surgery, I was not happy. I stayed and 'made do' but I would not recommend this property due to the bait and switch. If you do not have the type of room available then do not list it on the site as available.
Charmine
Worst place ever
Nicole
There was no pet area. I booked a non smoking room and the room was very obviously a smoking room as it reeked of cigarette smoke and the walls were riddled with smoke damage. The place was also very poorly cleaned with blood on the walls and hair and stains all over the sheets and bugs everywhere. The staff was never at the desk. I had to wait for ten minutes at the desk and then walk around and find a worker to help reactivate my key when they shut it off hours before my check out time. This place and this room was a nightmare. If it is possible for me to get a refund I would love one because this experience was miserable.
Alberto
Demasiado olor a maihuana
Darien
I was scared! There was mold in the tub and a cracked sink! Weird stain on the curtains and floors that are duct taped…
Alycia
The stay was ok. Obviously not a great neighborhood, but the room was safe. The carpets are well beyond their expected life and need replacing.
Gloria
Room was okay, clean and confortable. Felt a little uncomfortabke due to fighting in the parking lot shortly after I arrived. If I hadnt been traveling with my dog, I would have very unsafe.
Dora
Lots of people on drugs around my door. And I stayed for three nights.
Christina
Don’t! Stay anywhere else, but here!
Sadly this is the first motel I have stayed at. I usually stay at hotels like the Hilton family or IHG. I like feeling safe. This place was not safe even during the day time. Also, sadly, I’ve stayed at two other motels since this stay and everyone was amazing compared to this disgraceful place. Stay anywhere else. I’ve heard everyone say extended stay America is the same price, (I called and they were amazing), anywhere is better than these horrible mean people that clearly it’s a family. How do I know, they’re all incredibly mean and no diversity. I love family owned, but only if they at least treat me like a human. When I’m treated like I’m scum just because I am staying there, that’s incredibly disgusting and sad.
Matthew
Cool property
Keondre
WORST HOTEL EVER
I’ve stayed in a lot of hotels… this was the WORST hotel room I’ve ever had. At check in I was informed there would be a $100 security deposit (there was no mention of this during booking). My girlfriend and I get to the room (Room 239), and not only does the A/C not work, but it was leaking so half the floor was SOAKED! The tv didn’t work, the shower and bathroom were both tiny, AND the WiFi didn’t work! There were also crackheads hanging out ON the property! This hotel has no business even being open for business! WORST PLACE EVER!
Tyler
Terrible. All their rooms are dirty and non refundable
Antonio
Bad service
Martesha
Dirty room also had roaches the staff was rude at the end when it came to check out
Janie
I little bit scary because there are homeless outside
Dashanta
Room was small but it’s was okay for the price
Myra
Room was spacious and comfortable. I had booked a non-smoking room and received a smoking room.
Jana
The room was rough, holes punched in the walls and generally deteriorated. The bed was clean and the microwave and stove worked, but the neighborhood was rough, the room beside the office where the ice machine was located looked like it had a bad termite problem. I only took a few things inside. But worst if all they demanded a $100 deposit even though I had prepaid the room. I've never been asked for a cash deposit anywhere before, and I was especially offended to be asked for one to stay in a dump. Definitely will never be back, and because of this experience I will take the time to read reviews before booking any motel. Very poor. I gave 2 stars because they did give my cash deposit back, but yeesh!
Verified traveler
Not a great experience
There was no EV charger, even though it was advertised as having one. I found mouse poop on the counter. You have to provide $100 CASH deposit at check in. Not a great experience. Also, very rough neighborhood
Angela
Okay
Rodney
It is a non smoking facility and smelled badly of cigarettes. There’s no elevator and mold stains in the bathroom.
Breeanna
Very run down.. mold in the shower.. and staff was not very friendly
Jason
Yikes
Was in sketchy area of town even though was a little ways from downtown. Pretty plain and cheap to say the least!
Robert
It was ok I just had to exterminate some bugs
Stephanie
How could you possibly go wrong with Cracker Barrel next door? lol
Robert
It covered the basics.
It covered the basics. A loud argument among several people occurred outside the door. It lasted about an hour. Thankfully they quit at about 9:45.
Stephanie
Thank you for the hospitality.
Robert
Good for the money!
Good clean and comfortable. Not snazzy but very good for the money!
Maraina
Not going back
Went in and went straight to the bathroom. There was very little tissue in there and roaches in the tub. The man at the front desk gave my boyfriend a hard time about giving us tissue. Said he was out then left and came back with a roll after my boyfriend said he was going to go to the store to get some. It was weird. Curtains and walls dirty asf. Tv service absolutely sucks.
Larry
Avoid At All Cost
Headed home after a holiday trip. Looking to save a few dollars, HUGE mistake.
Do NOT choose this hotel.
TV got no national channels.
No coffee pot.
Not safe and secure.
$100 deposit? Why? The contents of the entire room were not worth $100
Mold in the shower.
Toilet paper holder busted,
Ceiling was cracked and paint peeling off.
Do NOT choose this hotel.
TV got no national channels.
No coffee pot.
Not safe and secure.
$100 deposit? Why? The contents of the entire room were not worth $100
Mold in the shower.
Toilet paper holder busted,
Ceiling was cracked and paint peeling off.
Ricardo
Older property in need of some upkeep
Shakeil
Thanks alot for your help
richard
Not for me
Needs some cleaning and repairs , other RedRoof places were great , I was disappointed in this one
David
Very comfortable
Verified traveler
It was ok for a single stay
Place did not look all thag great, my husband found a roach in the bathroom
Pamela
Hotel Nightmare
The hotel looks nothing like the picture. It was very dark and in an insecure area. even the hotel staff are behind closed locked doors at 5 in the afternoon and have to unlock for you to enter. The only amenities they offer is Coffee but it too is behind locked door. The smell of weed was so overwhelming, and the transients hanging around made us feel very uncomfortable. I had to give $100 dollar deposit and was unsure if I would get back. Avoid this place especially if you are traveling with children.
Tyler
Staff was very rude
Brianna
Staff was nice -appeared clean at first until roaches (of all different sizes) started coming from the bathroom…..was scared to eat in room. Its located conveniently next to waffle house and mcdonalds…beds were comfty and microwave worked but the fridge didn’t get cold. Its was $60 a night but left off a disclaimer that you have to pay $100 down
Julie
Didn't like that you had to pay for your room and then put a deposit of $100 on that room. They didn't even have it on their website. Plus dead roaches all over the floor and mold in the ac unit.
John
Very unsafe location, don’t be fooled.
Mo
Don’t let the photos fool you
michael d
Nice stay
Always friendly and clean
Verified traveler
Roach. Bad
Cancelled. Seeking full refund. Huge dead risch and odd smell. Did not stay. Desk was not cooperative
Jordan
It was clean and exactly as described.
Haven
Good stay
Maria
I did two reservations and when I got there for some odd reason they were canceled no explanation what so ever the man who was in the lobby was yelling at me before me there was another man and he was also yelling at him. He had white hair and glasses he seem very tired and frustrated but if you where there all night and because of you’re age you can’t handle it doesn’t give you the right to treat people like that. I was just yelled at and was told it’s canceled no explanation not trying to help at all never had any experience like this one before EXTREMELY HORRIBLE.
Phyllis
This is a nice Red Roof. I was comfortable. My dogs were comfortable. No complaints.
Christy
bad location, great service
Christy
closeness to venue
Denika
Great!!
Elizabeth
Be concerned
It took over 20 minutes for them to get me check in. I was not pleased with my shower
Denika
My stay at the Red Roof Inn was largely positive. I understand that reviews are subjective, so I’ll note that my experience is based on my own preferences and expectations.
A crucial aspect for me is the availability of hot water for showers, as it helps me relax after a long 10-hour workday. Unfortunately, the shower water was lukewarm, which was quite disappointing, though the sink’s water was sufficiently hot.
Apart from this, I have no major complaints. The area around the hotel was safe and quiet, and my room was clean and odor-free. Housekeeping was reliable, consistently providing fresh towels daily and making the bed every few days. The TV channel selection was limited, and I missed out on the NBA playoffs, but this is more of a personal inconvenience than a fault of the hotel.
For the price per night compared to other hotels I’ve stayed in over the past two months in Memphis, the Red Roof Inn provided superior service and room features. The air conditioning was effective, and the beds were comfortable. The hotel’s location was also convenient, with a Cracker Barrel next door, which was perfect for me as a traveling electrician needing a hot meal. Additionally, everything I needed was within a five-minute drive, and the hotel was just 30 minutes from my work site and right off the highway.
Overall, the Red Roof Inn met most of my preferences and expectations at a reasonable price. I would rate my experience at 3.5 to 4 stars out of 5.
A crucial aspect for me is the availability of hot water for showers, as it helps me relax after a long 10-hour workday. Unfortunately, the shower water was lukewarm, which was quite disappointing, though the sink’s water was sufficiently hot.
Apart from this, I have no major complaints. The area around the hotel was safe and quiet, and my room was clean and odor-free. Housekeeping was reliable, consistently providing fresh towels daily and making the bed every few days. The TV channel selection was limited, and I missed out on the NBA playoffs, but this is more of a personal inconvenience than a fault of the hotel.
For the price per night compared to other hotels I’ve stayed in over the past two months in Memphis, the Red Roof Inn provided superior service and room features. The air conditioning was effective, and the beds were comfortable. The hotel’s location was also convenient, with a Cracker Barrel next door, which was perfect for me as a traveling electrician needing a hot meal. Additionally, everything I needed was within a five-minute drive, and the hotel was just 30 minutes from my work site and right off the highway.
Overall, the Red Roof Inn met most of my preferences and expectations at a reasonable price. I would rate my experience at 3.5 to 4 stars out of 5.
Robert
Nice for an overnight
It was clean and comfortable.
Philip
clean and quiet
Denika
My stay at the Red Roof Inn was largely positive. I understand that reviews are subjective, so I’ll note that my experience is based on my own preferences and expectations.
A crucial aspect for me is the availability of hot water for showers, as it helps me relax after a long 10-hour workday. Unfortunately, the shower water was lukewarm, which was quite disappointing, though the sink’s water was sufficiently hot.
Apart from this, I have no major complaints. The area around the hotel was safe and quiet, and my room was clean and odor-free. Housekeeping was reliable, consistently providing fresh towels daily and making the bed every few days. The TV channel selection was limited, and I missed out on the NBA playoffs, but this is more of a personal inconvenience than a fault of the hotel.
For the price per night compared to other hotels I’ve stayed in over the past two months in Memphis, the Red Roof Inn provided superior service and room features. The air conditioning was effective, and the beds were comfortable. The hotel’s location was also convenient, with a Cracker Barrel next door, which was perfect for me as a traveling electrician needing a hot meal. Additionally, everything I needed was within a five-minute drive, and the hotel was just 30 minutes from my work site and right off the highway.
Overall, the Red Roof Inn met most of my preferences and expectations at a reasonable price. I would rate my experience at 3.5 to 4 stars out of 5.
A crucial aspect for me is the availability of hot water for showers, as it helps me relax after a long 10-hour workday. Unfortunately, the shower water was lukewarm, which was quite disappointing, though the sink’s water was sufficiently hot.
Apart from this, I have no major complaints. The area around the hotel was safe and quiet, and my room was clean and odor-free. Housekeeping was reliable, consistently providing fresh towels daily and making the bed every few days. The TV channel selection was limited, and I missed out on the NBA playoffs, but this is more of a personal inconvenience than a fault of the hotel.
For the price per night compared to other hotels I’ve stayed in over the past two months in Memphis, the Red Roof Inn provided superior service and room features. The air conditioning was effective, and the beds were comfortable. The hotel’s location was also convenient, with a Cracker Barrel next door, which was perfect for me as a traveling electrician needing a hot meal. Additionally, everything I needed was within a five-minute drive, and the hotel was just 30 minutes from my work site and right off the highway.
Overall, the Red Roof Inn met most of my preferences and expectations at a reasonable price. I would rate my experience at 3.5 to 4 stars out of 5.
Anthony
If you want to get robbed stay here
A drug user dumpster diving and smoking some substance behind said dumpster. Terrible service, terrible hotel room as far as cleanliness and minimum toiletries. Suppose you want to feel like you are going to get robbed or your vehicle broken into; stay here!
Ivan
Desk attendant was not helpful. He was a bit hard to understand so whenever i would ask to repeat himself he would get visibly frustrated. Did not tell me anything about the property like where to find the ice machine and whatnot. Room and bathroom was dirty and had a broken safety lock as well as poor tv quality. There were only about 6 watchable channels out of the so called 36 they claim they have available.
Kristina
The bathroom walls were filthy, homeless people in the parking lot, didn't feel very safe.
James
Was put in a room near the highway and the room wasn't noise proof for it. Everything else was very good.
Jay
Vending machines out of order
Beau Robert
Be prepared to drop an additional $100 CASH because, and i quote the manager, \"this area is unsafe so we habe to ask for an additional deposit\".
Gary
No comment
Michelle
The room was dirty and the building it self was falling apart.
Matthew
Roach infested stay
Roach infestation,toilet was not even attached to the floor
Daniel
Material condition of the room. Broken security lock, broken toilet. Had to ask two different front desk agents for an iron
Elizabeth
Everything is good no problem
Karen
We had a very pleasant visit. Thank you!
Julius
A no for me
The only thing good about my stay is that the bed was comfortable and the TV have a wonderful channels, but other than that I did not like you the charger ports for the UBS cord did not work at all Also, when I came into the room and use the restroom, there were a roach in my toilet, and throughout this day, I say more roaches the water in the shower did not at all get home. The water in the sink was much harder than what was in the shower and the shower was not great at all. It only spilled fares point penetrating water. No I would never ever come there again. Worst experience ever.
Ashley
There are roaches here bad they was in the bed then I spent 179.00 for this room
Joan
Business Trip
I had a good trip and stay when on business you do not have a lot of time to explore I think everything well
Location & surroundings
Red Roof Inn Memphis East
6055 Shelby Oaks Dr, Memphis, United States
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Red Roof Inn Memphis East
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