Name: Extended Stay America - Memphis - Cordova
Address: 8110 Cordova Center Dr, Cordova, 38016, US

10/10

Exceptional

26 Jul 2026

JoeAnn

Great stay! Great location!

8/10

Excellent

24 Jul 2026

Daryl

The Manager Danyale was very helpful and considerate of my situation.

10/10

Exceptional

10 Jul 2026

Patricia June

Staffs are super sweet!!! Very helpful and the Hotel room is very clean and cool . It was nice 5 nights stayed.

Partner

6/10

Pleasant

25 May 2026

Jami

Room was ok. Floors with no carpet and too slick. The room felt damp. Room was clean. No amenities like hair dryer, shampoo, conditioner. Only a bar of soap and 2 towels. Full kitchen but nothing in it. You have to bring your own kitchen supplies or buy theirs. Hallway carpet very old and dirty. Hall way smelled. I probably wouldn’t stay here again. There was a yelling match in the room next door to us the first night and next morning but very quiet the next two nights.

Partner

2/10

Poor

22 May 2026

Shaun

My son and I arrived about 11:30 pm to a very dark parking lot with the lobby being difficult to find on the side of the building. I then entered a very dark lobby and had to use my cell phone light to read the signs on the closed front lobby desk. It instructed me, if arriving after 8 pm to check in, to use the phone and dial “0” to let the staff know i was there to check in. Mind you the instructions did not say the phone was outside, I had to find that myself. When I found the phone and dialed “0” a gentleman answered and asked if I would hold while he contacted someone to come check me in? He then got back on the phone and said someone would be there within 10 minutes to check me in. I then went back to the small, dark lobby to wait. After 15 minutes of no one showing up I went back to the phone and called back and told the person on the other line that I wanted to be checked in immediately or wanted a full refund given we were extremely exhausted from the long drive. He called the staff member back and then got back on the line with me and said she would be right there. She did come then to check me in but I heard her tell another person walking through the lobby that she has been at her “other job”. The door entering our room wouldn’t open without a lot of extra force and then the sofa bed where my son intended to sleep had a mattress that was completely worn out. Please remove this hotel from your website!

Friends_and_family Family

8/10

Excellent

15 Apr 2026

sonja

The kitchen was not fully equipped however the room was clean and spacious

Friends_and_family Family

4/10

Poor

12 Apr 2026

Allison

I checked in at 10pm, the front desk had the security gate closed. Fortunately, the lady who had just clocked out did help me out. When I entered the hallway to go to my room, I was hit with a terrible odor- smelled that way the whole trip. My room did not smell, thankfully. The bed was made up nice, but the room itself wasn’t very clean. The walls had visible dust bunnies all over, the floors were sticky so I wore my shoes at all times aside from sleeping. The party noises from neighboring rooms was constant- unfortunately there was no one to ask to ask these guests to quiet down at 3am. There were no amenities. I literally had a small bar of soap, 2 washcloths and two towels, none smelling fresh. There were not any kitchen ware to use….. makes it difficult to utilize a kitchen when you can’t cook.
I will not be staying here again nor will I recommend anyone else to.
All in all

Self

10/10

Exceptional

10 Apr 2026

Juan

Parking was secure, cameras covering the parking area. Staff was very professional

Self

8/10

Excellent

02 Mar 2026

Paul

staff was great
two holes in the furniture
kitchen faucet has scratches or damage

Friends_and_family Family

2/10

Poor

17 Feb 2026

Anthony

No

Friends_and_family Friends

2/10

Poor

16 Feb 2026

Matthew

I showed up around 9 pm and there no one was there to check me in and there was no way of contacting the staff or hotel. The front desk was locked down as if they were closed for the night.

8/10

Excellent

11 Jan 2026

Damion

Clean room, friendly staff, and great shopping locations

Business Self

6/10

Pleasant

08 Jan 2026

Brenton

Our stay as a family of 6 was decent. The room is more than big enough to fit us all, but the walls and floors are so thin, you could hear everything that happens. Our first night, the cops were called on us within the first hour of checking in because they thought we were fighting (Mind you, I have three kids under 10 with heavy feet). The biggest issue I had is my key card almost never worked! I had to get it replaced 4 times before I just gave up and knocked on my own door and waited for someone to let me in. There is a club/restaurant next door and its music is pretty loud. If you are looking for something affordable and don’t really care about what you may see inside or outside the hotel, then definitely stay here. The staff was really nice and understanding! The rooms were clean-ish.

Leisure Family_with_children

10/10

Exceptional

24 Nov 2025

Gregory

fine

Business

2/10

Poor

13 Nov 2025

Raoufa

dirty hotel

Leisure Family

6/10

Pleasant

27 Oct 2025

Frances

Convenient to my appts but not totally clean in bathroom

Business Self

10/10

Exceptional

10 Oct 2025

Donnisha

The kitchen was fully equipped for cooking.

Partner

4/10

Poor

10 Sep 2025

Carolyn

Not a great experience

Building and furniture are very run down. Very dirty. Bed was clean and comfortable.

Domestic argument in the lobby upon arrival.

Self

2/10

Poor

07 Sep 2025

Judy

The area was unsafe, the staff was disinterested and the property was dirty.

Leisure Self

10/10

Exceptional

23 Aug 2025

Edward

Love The staff. Swimming pool is great.

6/10

Pleasant

11 Aug 2025

Christopher

The management was helpful but the staff wasn't trained to handle simple issues like booking discrepencies amd internet. First room I was booked in on Satutday, TV didn't work and front desk receptionist almost was going to pass the buck onto the ASM until Monday.

Rooms \"appear\" clean until you walk barefoot and feel and see the accumulated dirt on their room floor (it was sticky). There was damage all over the furniture in both rooms too (took pics on day 1 to CMA).

The outside property is dingy and hoodlums hang around, and there aren't cameras outside, so be cautious with that. I will say everyone staying there was either polite or neutral, so there is that. Stay on weekdays but avoid weekends.

Business_and_leisure Self

10/10

Exceptional

14 Jul 2025

Connie Gentry

Great location. Friendly staff, nice breakfast, clean swimming pool.

Business_and_leisure Family

10/10

Exceptional

23 Jun 2025

Ocean

Exceptional service

10/10

Exceptional

13 Jun 2025

Davore

The free breakfast still included in advertisement needs to be removed since it’s no longer part of stay

2/10

Poor

08 Jun 2025

Shannon

This place was such a disappointment to say the least! Critical doors like from the outside to the hallway didnt work, from the lobby to the hall as well. It smelled like weed, it was in a rough area, it was dirty, and you couldn't get ahold of customer service outside of the hours. There was no breakfast that I could see.

Friends_and_family Family

10/10

Exceptional

31 May 2025

Brandy

Staff was very nice

Leisure Partner

10/10

Exceptional

29 May 2025

Alyssia

Didn’t have pool and didn’t have tv with Netflix app

Leisure Family

2/10

Poor

18 May 2025

Mark

This was the worst hotel experience I’ve ever had. They say the room can sleep 6 but only give you 2 towels. If you need more they tell you to go buy your own at the store. They provide no shampoo or soap so you have to go buy your own. There is a kitchen but zero utensils, dishes or pot and pans. If you need them your have to go buy your own. There is a night club next door to the hotel which plays music very loadly until 3am so you can’t sleep. The rooms, hallways and lobby all have a heavy marijuana smell. The elevator barely works. If you don’t get back to the hotel before 10pm the doors are locked so you have to call and wait for up to an hour so they can let you into the building. There are dealers outside the hotel selling drugs and there are no employees to stop them. AVOID THIS PLACE AT ALL COSTS, ITS HORRIBLE

Leisure Family

2/10

Poor

03 Apr 2025

Danielle

** in town for youth basketball tournament **
Not a family friendly location at all - felt unsafe. I was prepared that my car would be broken into when I woke up. Only a Place to stay if nothing else available. Must check in before 10p- took 20mins to check in with attendant on site. She Stated it was the WiFi acting up, but asked same questions multiple times. Adjacent property is a very lively bar/grill that had live DJ until 3:30am( we stayed on Sat night), approximately 30feet from our room window that would not fully seal shut.- noise all night. Made parking limited . Room itself , our socks were sticking to the floors- every surface in room was sticky.
Group of older teens tried to follow us inside , but our key didn't work so none of us could get in : thankfully the host lady was just about to leave & heard us and came out and gave us new key cards ( we came dropped our stuff and ran to get food , by the time we got back key didn't work ). Parking lot had groups of people just hanging about at all times except when we left at 0730. Entire facility is dated and not very clean- strong odors all throughout. Bed linens appeared clean but hairs throughout ( we slept in our clothes and brought up our travel blanket/pillows).No breakfast aside from vending machine -not even able to get into lobby at checkout to return keys. No one was there. As stated , no one was onsite so there was no point to attempt to contact anyone about the condition of the room or anything else.

Leisure Family_with_children

8/10

Excellent

30 Mar 2025

Victoria

Nice facilities

Leisure Partner

10/10

Exceptional

28 Mar 2025

Tonia

Staff was very nice

8/10

Excellent

13 Mar 2025

Alfrado

The location and how convenient it is from the locations I had to work at.

Business_and_leisure Self

6/10

Pleasant

13 Mar 2025

Santwanna

Other people didn’t have respect for other visitors

Leisure Family_with_children

10/10

Exceptional

11 Mar 2025

Alfrado

The overall cleanliness and comfortable environment.

Business_and_leisure Self

6/10

Pleasant

07 Mar 2025

Edith

It was ok cards wouldnt open door to the room

10/10

Exceptional

20 Feb 2025

Ava

Great

Friends_and_family Family

10/10

Exceptional

07 Feb 2025

Marquez

Nice

6/10

Pleasant

11 Jan 2025

Matthew

The lady at the front desk was rude.

2/10

Poor

15 Nov 2024

atmmms

This used to be my favorite hotel but recently is has become a place I will avoid at all costs. Let’s start with the fact that since they have come under new management it smells like dirty diapers in the halls everyday, theres constant banging coming from the second floor and when you make a noise complaint they say there’s nothing they can do. There are also lot lizards in the parking lot and sketchy ppl just loafing late at night. I had to resubmit an honest review because my first review was harassed out of me by iris the front desk manager. The only time she was nice was when she was asking me for a good review, even said I owed her a favor and low key forced me to leave one. That’s not even the reason I’m leaving this review tho, I’m here because my room door was attempted to be opened at 9:20 in the morning and me and my husband were asleep stark naked in bed. If we did not have our latch on the door Trinity (iris’s niece I’m almost sure) would have seen something she didn’t want to see, or did considering she didn’t give us a chance to put clothes on when we said we were naked and coming to the door. When I called the front desk to ask why I was woken up and walked in on at 9:20 and not check out time which is 11, i got hung up on. When I came down to the desk to continue my conversation, I got cut off by iris every time I tried to address my issue, and I was being respectful until I was no longer being respected. Then she proceeded to tell me that she told her too

Business_and_leisure Partner

2/10

Poor

12 Nov 2024

Lyn

Nothing to like. This place is not as advertised. Amenities listed that we didn't get include breakfast, hairdryer, fully equipped kitchen, 24-hour reception desk, and a few other things. We were given a list of rules and what we would be charged extra for (another towel, another pillow, overflowing trash can, etc.) upon check in. We were given one small trash can for a 3-day stay. People were loitering in the very pot-holed parking lot. I felt very unsafe. The whole place had an aura of being nasty. This place needs to change it's amenities list and make major improvements to the property.

Leisure Partner

4/10

Poor

09 Nov 2024

Eureka

Needs renovating, the shower was cold, there is a bar & lounge next door, and even with the lights on, it was dark and dreary.

Leisure Family

10/10

Exceptional

05 Nov 2024

Joey

Loved it

Leisure

10/10

Exceptional

30 Oct 2024

Nicholas

Friendly staff, clean place

Leisure Self

10/10

Exceptional

18 Oct 2024

WESONGA

Quiet and nice.

Business_and_leisure Family

10/10

Exceptional

18 Oct 2024

WESONGA

Quiet and nice.

Business_and_leisure Family

10/10

Exceptional

18 Oct 2024

WESONGA

Excellent Staff and clean property.

Business Family

10/10

Exceptional

18 Oct 2024

Chef

Everything was great! I would definitely stay again and absolutely recommend to the next person! The service was professional and polite as well.

Business_and_leisure Self

6/10

Pleasant

13 Oct 2024

Verified traveler

Blah

The property smelled like marijuana the entire stay. Armed security required in the parking lot. It wasn’t horrible, but it wasn’t great. Floors are nasty and need to be mopped.

10/10

Exceptional

10 Oct 2024

Corrick

I enjoy my stay at this specific location I was greeted and welcomed with great customer service and kindness. Staff was very helpful getting me settled and booked into my room. Thanks Trinity and Irish keep up the amazing work. Room was clean and well organized I will definitely give this place 5 stars. Peace n much love

Business_and_leisure Self

4/10

Poor

08 Oct 2024

Antionette

They charge for everything! For instance, you cant get fresh towels. You'll have to pay for them to wash your dirty ones.

Leisure Family_with_children

2/10

Poor

02 Oct 2024

Dylan

I had to get a room elsewhere because no one ever came to the front desk. I tried calling but no one answered there either. There was no one around period. I would like my card reimbursed with a total refund.

Business

2/10

Poor

18 Aug 2024

Roderick G

This property was nothing like it showed on the app!!!! Still havent gotten my money back even though i didnt stay there and it been months!!!

10/10

Exceptional

16 Aug 2024

Deenine

Professional and kind staff.

Business_and_leisure Family

10/10

Exceptional

28 Jul 2024

Julian

.

4/10

Poor

28 Jul 2024

Naveen

It was not cleaned.

Leisure Family

2/10

Poor

25 Jul 2024

Yessica

Is dirty

Leisure Family

8/10

Excellent

23 Jun 2024

Janois

Bed too hard

Leisure Family_with_children

8/10

Excellent

09 May 2024

Verified traveler

Good

Overall quite good , thanks!

Friends_and_family Family

10/10

Exceptional

05 Apr 2024

Kevin

Great stay clean

2/10

Poor

28 Jan 2024

Maranda

If you have more than two people in a room please bring a blanket and your own pillow. Also make sure you bring a trash bag because they will charge you extra if you leave trash. I will never stay here again.

Friends_and_family Family

10/10

Exceptional

24 Jan 2024

dominique

Easy check in staff was very nice and rooms where clean

2/10

Poor

18 Jan 2024

Lakisha

Not a good choice.

The room door lock was hanging ( broken)
The paint was chipping old and dated. The bed in the room looked like a roll away bed. Although it was an extended stay there was no dishes, pots, pans, no soap just 1 roll of tissue because the one on the roll was empty. I travel a lot for work and time from illinois to Cordova TN. And i never stayed in this room I didn't feel safe or clean. And was told i couldn't get a refund. So i had to pay out of pocket for something decent.

Self

2/10

Poor

31 Dec 2023

VickiSue

Welcome staff very rude. No ice buckets. No shampoo.

Leisure

8/10

Excellent

04 Dec 2023

Salvador

My stay at the Cordova, Memphis Extended Stay

The staff has been very helpful the day manager Sheila has been a doll, and the weekend attendant Felicia has been very helpful, they always make themselves available considering i have a broken leg. The only issue ive had that on occasion ive seen pest, however ive also seen a person spraying down the rooms and the ones ive been in for those pest so thats good. The housekeeper i forget her name is very kind and is always making sure i have everything i need and not missing anything. Overall my stay here has been a good one id come back again for sure.

Self

2/10

Poor

04 Dec 2023

Shamar

It was bugs, smelling like stinch

Partner

10/10

Exceptional

12 Nov 2023

dominique

Clean rooms and the staff in amazing

Leisure Self

4/10

Poor

30 Oct 2023

Laura

I didn't like that my room upon the 1st night had 3 things already not in working condition such as the room phone, the t.v. remote, and my room was missing a microwave. There was no soap in the kitchen or bathroom and just 2 towels, no hand towels, wash cloths, or bath mat. The next morning the lady gave me a new remote with working batteries but still none of the other things have been remedied. The young man told me he could put in a request for a microwave to be brought into my room. I hope he did however I will probably be checking out this morning due to neglect to fix the problems. I feel I should've been offered a discount or had the pet fee waived. Some type of compensation for paying full price for less than a fully equipped room.

Business_and_leisure Pet

2/10

Poor

27 Oct 2023

David R

The exterior doors are propped open with bottles and sticks. Little children are wandering the halls with no parents to be found. A drunken screaming party is going on in the parking lot near the front entrance. The policy is to only have two towels, even though it was reserved for three.
I just found out at front desk that this not a hotel any longer, but apartments. Some people have been living here for five years. This needs to be removed from the Expedia site.

Leisure Pet

10/10

Exceptional

26 Oct 2023

ZURISHADDAI

The property was good.

2/10

Poor

11 Oct 2023

norma

The bathroom had tile and tools all over the sink/floor. I couldn’t get a room

Friends_and_family Family

4/10

Poor

20 Sep 2023

Verified traveler

I would like a refund there were roaches and people sleeping in the hallway always felt like someone was trying to enter my room I couldn’t even sleep here one night

Self

4/10

Poor

12 Sep 2023

Josh

Seedy area, dirty overall condition of room and hotel/grounds

Self

4/10

Poor

05 Sep 2023

Kyle

There is no lobby. A woman had to call the cops because her husband pulled a gun on her. Place stunk.

Leisure Self

2/10

Poor

18 Aug 2023

Tyquanda Q

I got there and waited for a front desk person for about 30 min. She checked me in 1.5 hours early and charged 16.00. Inside room was not clean refrigerator had bugs in it my neice had little bump like she got bite by something i also seen a roach also when i was checking in the police was there due to a fight....

2/10

Poor

20 Jul 2023

Syamal

Bad Experience

We reserved a room, went to the hotel, and there was no such room. We were left with no hotel.

Partner

10/10

Exceptional

20 Apr 2023

Elizabeth

All associates were nice and professional

Partner

2/10

Poor

21 Mar 2023

Karen

Just Gross

I had to pay a fortune for a non-smoking room, and I had to sign 20 minutes worth of paperwork about not smoking yet when I walked into the room, I could not breathe for the foul smell of smoke in the room and the furniture and the towels and the sheets

Friends_and_family Family

2/10

Poor

20 Mar 2023

Sherilyn

I did not stay at this property. I arrived at 9pm Saturday night and there wasn’t any staff on site. There was a note stating to use a rickety looking phone outside for assistance. I called the number listed with Expedia and they claimed they would refund my money and we’re sorry about the inconvenience. I still had to request a refund from Expedia bc I never heard back from this facility.

Leisure Family

2/10

Poor

19 Mar 2023

Brittany

This was the most terrible experience I have EVER had with a hotel, or orbitz. We traveled with two young toddlers and were worked up by screaming and fighting of adults in the hallways. Physical altercations and pounding on the walls. People screaming they were “going to shoot them” cursing and loud cries for hours. To the point we felt so unsafe we packed our babies and left in the middle of the night. We were over 1,000 miles away from home, 2am, and freezing cold outside. If you’re traveling under ANY circumstances DO NOT stay here!!!

Business_and_leisure Family_with_children

10/10

Exceptional

18 Mar 2023

Deborah

Awesome Caring Professionalisms.!!

Awesome room neat & very clean. Near shopping outlet with fast food restaurants. Staff is of extremely Exceptional Professionalisms.!! Definitely 10 Rating !!

Self

4/10

Poor

10 Mar 2023

Jessica

Housekeeping did not thoroughly clean the room prior to check in. There was still a lot of trash on the floor, under the bed, and the tables had crumbs and grease smears from fingers upon arrival. The property also does not provide housekeeping for a 2 day stay…. We bathe daily so new towels and a clean room should be available for each day visit .

Leisure Partner

10/10

Exceptional

31 Dec 2022

kam

Great customer service

Business_and_leisure Family

8/10

Excellent

25 Oct 2022

DeAngelo

Property was overall clean. Minor issue with spider, roaches but they all were addressed accordingly.

Business_and_leisure Self

4/10

Poor

29 Sep 2022

JONATHON MICHAEL

No one at front desk to check out or to assist in the am

Business Partner

2/10

Poor

26 Sep 2022

William

No room at the inn

They gave away our paid room so we had to find other accommodations. Thank goodness Hotels.com got us a great room and helped us with this mess.

Business

2/10

Poor

12 Sep 2022

Austin

They overbooked and I was turned away. No room.

Business Family

2/10

Poor

27 Aug 2022

Travis

No reviews when you didn’t stay do to the Hotel

Arriving at the Extended Stay Hotel the system was down could not check in had to find another Hotel to stay in for the weekend then Hotel.com charged my credit card 10&.00 for the Extended Stay system was down and couldn’t check in we did show up and you charged us as a no show that’ was very inconvenient for my spouse and I driving 7 hours from Texas I will never use Hotel . Com Hard to contact and the number that is added to the email is not correct that’s crazy

Partner

2/10

Poor

25 Aug 2022

gwendolyn

Customer Service Sucks

The trip from hell. No person available for check-in. Sign said dial 0 but nophone available. Called trying to resolve , trNsferred three times. They verified no person was at the prope. I tried to change it to the prolerty on thevsane street. Same hotel chain and could nit. O calledbthis morning and stayed on hold 20 minutes abd got hung up on

Self

2/10

Poor

12 Aug 2022

Verified traveler

Haunted Hotel Hell

The place looks like a drug house. Broken doors, weird odor, brown towels and a strange reception area all combine for a truly disturbing and dystopian looking property. There is a better extended stay next to the Wolfchase mall. Avoid this property at all cost for your piece of mind.

Partner

2/10

Poor

01 Aug 2022

Jack

Nice staff but needs complete overall.

I stayed here regularly - but will not be back. The management was lovely, but the building needs to be totally redone on the interior. Ripped furniture, stained carpets, dripping faucets, missing light bulbs, no room phones (but that is a trend). Lighting in the parking lot is poor. There is no security. Several guest's cars were broken into the night before I arrived. First room they sent me two had not yet been cleaned up. Second room was beneath a horde of kids who fought, yelled and did gymnastics till 3 in the morning with an apparently worthless parent in charge. Management tried but could not get them to stop - so I checked out at 5AM and hit the road...won't be back.

Business

4/10

Poor

31 Jul 2022

Chris

I was travelling with my wife and kids. We were driving through and just going to stay the night. After driving the lot and looking for parking we noticed multiple cars in the lot with broken windows. I spoke to a gentleman who had his truck broken into that night and some items were stolen. We decided to leave and did not even go to the room. Front desk staff was very kind and helpful.

Leisure Family

4/10

Poor

04 Jul 2022

Javanna

The staff was friendly. We really appreciated the lady who checked us out. She apologized for things that occurred during our stay and we really appreciate her kindness. There are several negative things that occurred during our stay but her acknowledgement of the things and her apologies were very much appreciated. We could tell that she was very sincere about the things that happened. She gets an A and the hotel should definitely praise her as an employee.

Leisure Partner

6/10

Pleasant

30 Jun 2022

Jerry

Area is run down. Drive entrance has large potholes.

Leisure Family

10/10

Exceptional

24 Jun 2022

Kristie

The staff was AMAZING, the room.was clean, spacious and nice!!

Business_and_leisure Family_with_children

2/10

Poor

22 Mar 2022

antony

I paid in advance for my room and drove over 12 hrs from FL to TN. When I got to extended stay they had given my room away.

Business Self

10/10

Exceptional

09 Dec 2021

Teresa L.

Thank you for a great year in Memphis!

Staff is super friendly and responsive to needs for everything offered: linens, change or replacing a light bulb. I have spent the last year here in Cordova on a traveling nurse assignment. The staff has made it a pleasure.

I look forward to seeking out an Extended Stay property in my next post.

Business

8/10

Excellent

30 Sep 2021

Thomas

Cross country over-night

The staff were great. Very courteous and helpful.
The room needs a make over. It has seen much hard use.

Friends_and_family Family

8/10

Excellent

15 Sep 2021

Verified traveler

Older short term housing.

This is a older hotel. It did appear to be nonsmoking however there was a strong stench of Canisius. No coffee pot or kitchen emenitys. We purchased a coffee pot and left there. 1 call to the manager did help in getting upstairs guests quieted down.

Friends_and_family Family

6/10

Pleasant

27 Jul 2021

Verified traveler

dated

Leisure Pet

2/10

Poor

26 Jul 2021

Brant

This is very unsafe place to stay with family. Would not recommend ever !!