Name: SpringHill Suites Memphis East/Galleria
Address: 2800 New Brunswick Rd, Memphis, 38133, US

2/10

Poor

17 Nov 2025

Tinetha

My room here was canceled by the hotel and I was unaware. My family and I drove over 500 miles to Tennessee and we didn’t have a room to stay in. Spring Hill Suites Memphis East- Galleria owes me for my complete hotel stay. I have an email that was sent on 11/11/25 stating that they had to urgently cancel my room for an unforeseen event that has occurred with the military. They stated that they have sent the cancellation to Expedia advising as this was not a personal cancellation. This is totally on the hotel itself. I’m a very upset customer as this affected me and my children. Please contact me as I’m

2/10

Poor

30 Oct 2025

Kyara

This property was absolutely disgusting. The room was old and nasty. The paint was piling off the walls. There were cracks in the ceiling. Everything was either rusty and dirty. The room had an awful smell. The bedding, the floors and the furniture looked decades old and so nasty. Immediately left the room and requested a FULL refund… still waiting on the funds to release from my credit card. VERY DISAPPOINTED!!! The pictures are deceitful!

Business_and_leisure

2/10

Poor

30 Oct 2025

Martariane

Infested with roaches

2/10

Poor

08 Oct 2025

Megan

It was filthy, smelled like cigarette smoke and the smoke detectors had veen pulled out of the ceiling. The second room they moved me to smelled like urine. The third one was clean, but the tv didnt work and it was very noisy. I will never stay there again.

Business Self

8/10

Excellent

05 Oct 2025

Hector

The staff was very friendly and made us feel welcome. The breakfast was also very good, and we got a good night's rest.

Leisure Family

2/10

Poor

02 Oct 2025

Charles

The hotel is in Desperate need of a renovation the pool area looked like something from a horror film and the pool was oily and the water was dirty I would not recommend

Friends_and_family Family

8/10

Excellent

14 Sep 2025

Robert

Front desk staff was cheerful and helpful.

Leisure Self

10/10

Exceptional

11 Sep 2025

Laura

Great location

10/10

Exceptional

07 Sep 2025

Stacy

We've stayed here several times the rooms are nice an clean the sofa bed is a bonus an the breakfast an indoor pool are always good for kids. We would stay here again

4/10

Poor

02 Sep 2025

Ingrid

Room keys didn't work, t.v didn't work, bathroom was dirty, sofa bed boards broken sofa bed was falling in on one side. Had to wait on towels, carpet wasn't vacuum, no trash liners in trash cans. Tub wasn't clean. Horrible experience for a Springhill hotel...

Business_and_leisure

2/10

Poor

01 Sep 2025

Alexis

This property had roaches in the mini refrigerators, ants, mold in the bathrooms, gnats in the rooms, stains all over the room floor, doors that you can look through and see the hallway, and smoked out rooms covered up with fragrance. This hotel is horrible and is no better than staying in a 0 star motel room.

6/10

Pleasant

31 Aug 2025

Cheyenne

while the staff was great, the accommodations were not, our room spelled like week old moldy water, the tub had some stains around it,
we were looking forward to using the pool and hot tub, which the hot tub was closed and wasn’t stated on the website, and the pool looked like it wasn’t cleaned other than skimmed on the top.
the breakfast was good for a breakfast included in a hotel stay.

Leisure Partner

4/10

Poor

29 Aug 2025

Dave

The Expedia description for this property is deceptive and inaccurate. It states \"guest can use a nearby fitness center (free access)\". This is not true, the only fitness option is a small fitness room inside the hotel with very limited equipment. This was the deciding factor for me selecting this hotel, so I was very disappointed to find out it was false. I don't appreciate being lied to.

Self

10/10

Exceptional

23 Aug 2025

Kimberly

Always the spot we choose

We stay here each time we take daughter back to college. The room is spacious. The beds are comfy and ac works great. The carpet in the room had some big red stains like paint. Breakfast is ok. Not a big selection but it’s ok.

Friends_and_family Family

4/10

Poor

14 Aug 2025

Shani

The staff was really nice, but it was no good. I had to switch my room right when I got there because it was wet all around the side of one side of the bed/room. Switched my room and it was the same situation. Towels appeared dirty, and the hallways reeked of marijuana. The breakfast was awful.

Leisure Self

8/10

Excellent

14 Aug 2025

Felipe

The mattress was very good, my back did not hurt during the stay as it usually does on other hotels.

Business Partner

8/10

Excellent

12 Aug 2025

Verified traveler

Good value

Very clean rooms and extremely comfortable beds with quality linens. Nice staff. Breakfast was decent, but the breakfast area could use a deep clean of chairs and carpets. Wonderful desk area and chair in the room

Friends_and_family Family

2/10

Poor

07 Aug 2025

Brad

Don't stay here. Check recent reviews.

Stayed here because of the 8.0 hotels.com rating, price and location. I think the 8.0 rating is a holdover from better days. The fitted sheet had a gray spotted area that looked like old mildew. There was a bundled power cord and piece of equipment plugged into a hall power outlet and laying about halfway across the hall to our room. One of the emergency light fixtures in the hall was buzzing. There was water on the floor in the exercise room. There was water on the floor in the first floor hallway with a sign warning about wet floor. The toilet in our room had a ring and looked like it hadn't been cleaned in a while. Tile was coming away from the wall several places around the floor of the bathroom. There was stuff on the floor that made it look like the room hadn't been vacuumed before we arrive. The next morning there was a sticky wet area at one of the exits to the parking lot. The dryer didn't work but at least it had an out of order sign. The first floor ice maker didn't work and didn't have a sign. I heard a guest telling another guest the ice maker on the third floor worked. When I was walking the hallways looking for ice I saw at least 6 doors propped open with the security latch and two doors with the handles remove and one with the handle in place and the lock cylinder removed.

Partner

6/10

Pleasant

06 Aug 2025

Terri

Not what I expected from the brand of hotels

Customer service was great. Breakfast was horrible- almost everything was from the freezer. Fruit was not fresh. Laundry facility was down. Jacuzzi was out of order.

Friends_and_family Family

2/10

Poor

03 Aug 2025

Mooli

Place was very dirty, pool was partially decommissioned and smelly and the entire place and room smelled bad. Also broken stuff in room

Leisure Family

2/10

Poor

30 Jul 2025

Leann

Room #1: We were unpacked, set-up & ready for bed. TV didn’t work. Waited for guy to come fix it. I discovered the door to our room didn’t lock. I told the guy that when I was waiting for him to get to me, I had tried the doors on that floor & many opened just by me using the door handle. Room #2: They changed our room, said all was good. Packed up. Moved. Unpacked. The door didn’t lock. Room #3: They changed our room, said all was good. Packed up. Moved. Unpacked. The door didn’t lock. Room #4: They changed our room, said all was good. Packed up. Moved. This time I checked the door instead of trusting them. The door didn’t lock. They moved us over to Fairfield Marriott. All was good there. This process took from 8:15 pm to around 10:00 pm. I came to Memphis for my rheumatology apt. I was in so much pain! Never even once did they ask if we wanted help or push the cart! When they moved us across the parking lot, I refused to move the cart. After a few minutes of staring at each other, the lady finally pushed the cart to Fairfield.
I asked for my room to be comped. She said that was up to the main manager. I asked for a way to contact the corp manager. I was told that she couldn’t give out that info, but she would let them know. This morning I spoke to a different manager there. She said that she heard what happened. She gave me the corp managers phone# & email. I will be contacting them in the next couple of days, but really, they should be contacting me.

Leisure Pet

4/10

Poor

29 Jul 2025

roy

Staff confused on which hotel- Spring Hill or Fairfield large area of soak/wet floor around ac!

Leisure Partner

2/10

Poor

29 Jul 2025

Gary

This property was horrible. Would not recommend. Arrived and computers were down and was sent across the street to the Fairfield Inn and was charged again for the run (finally got the charge reversed). Room was very hot and uncomfortable and staff was rude at both properties.

Business_and_leisure Family

4/10

Poor

26 Jul 2025

Marqurnisa

No ice in the ice maker stain on the cover gotten locked out my room was a bug in my juice

4/10

Poor

24 Jul 2025

Lars

Could not understand the accent of the clerk. Room had smoke smell, so had to change room. Housekeeping didn’t even come into my room (2-night stay). Room key didn’t work when I came back at the end of the day.

Business_and_leisure Self

6/10

Pleasant

19 Jul 2025

Monique

Room need upgrading

2/10

Poor

14 Jul 2025

Yashone

Unhappy guest

Overall I wasn’t happy with my stay at Springhill Suites. Dryer broke down, 3 red spots on carpet in the room, shower rod coming out the wall, tub stopper broken off to the side & the phone in my room never worked so if something happen I couldn’t call the front desk. Male at the front desk when I checked I told him I didn’t want any room service, but they came in my room when I wasn’t there. None of the room had DO NOT DISTURB door tags. On July 10th around 9:45pm a stranger unlocks my door & came straight into my room I was so scared after a screamed they said sorry they was in wrong room. I was scared for my life. I go down to the front desk told the employee Priya that program my room to someone else and all she said was she was sorry. That is unacceptable, so on Saturday I told weekend front desk employee BJ (which is a very good employee) what happened. BJ informed me the manager would be Monday and I should talk to her. I thanked him and I called Hotel.com to complain and to be Compensated for my room. Then on Sunday I told BJ that I didn’t want any room service he wrote it down & said no one will go in your room. When we came back and went to my room I noticed that trashed was empty & I had new towels. Now I’m pissed went to the front tell BJ housekeeping came in my room. He’s upset called for the housekeeping supervisor that doesn’t speak English had to use an app to translate what was said. She said no one came in the room. A mess, I just want to be Compensated!

Business

4/10

Poor

13 Jul 2025

Christina

Roaches everywhere. In our fridge and crawling around, it smelt bad when you walked in your room.

Friends_and_family Family

8/10

Excellent

13 Jul 2025

Douglas H

Door keys became inoperable long before check out time

8/10

Excellent

08 Jul 2025

stephanie

My stay was pretty good except the breakfast

Leisure Family

8/10

Excellent

30 Jun 2025

Jeanne

Nice access to all the places we went.

6/10

Pleasant

29 Jun 2025

virgil

Quick stay it wasn’t bad

Self

10/10

Exceptional

27 Jun 2025

Jessica

My stay was great besides the indoor pool being out of service.

Friends_and_family Family

2/10

Poor

25 Jun 2025

Bridgette

Dont waste your money

At check in i was told the pool was closed and when i said that was the whole reason i was staying was for the pool so she said let her check on something and came back and said the pool was open but the hot tub was closed which was obvious by the tarp over it. I should have walked out right then but didnt. The pool was SO GROSS!!! Then the full length mirror behind the bathroom door was filthy with kids handprints and then in the middle of the night i was going move to the other bed and i pulled back the blanket and there was a sock in the bed needless to say i scooted my grandson over and laid back down with him.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Rena

Very nice hotel. The check in was nice as well.

Leisure Family_with_children

6/10

Pleasant

10 Jun 2025

Darius

It was ok

Leisure Partner

8/10

Excellent

08 Jun 2025

Robert

Clean room but cluttered with furniture, old bathroom poor flushing and shower curtain wouldnt stay closed. Staff was great

Business Self

6/10

Pleasant

04 Jun 2025

Jeanna

We booked 2 queen beds 3.5 months prior to the trip, but they’d “oversold” and didn’t have rooms available with 2 queens when we arrived.

Leisure Family

10/10

Exceptional

02 Jun 2025

Cara

Great

4/10

Poor

31 May 2025

Lynn

Well, the pool was out of service. The wall paper was literally peeling off the walls in the bathroom. The shower chair was rusted and gross. My 8 year old son almost slipped and fell because of the shower situation.

Friends_and_family Family

4/10

Poor

27 May 2025

Akeyvia

First swimming pool was closed there was no mention of this on the site. Then they did offer to let you use the sister pool next door but from the looks of it that pool should have been closed as well . The pool was nasty cloudy steps to get in was broken, hot tub area was taped off with caution tape. No thank you !!! Let’s get on the towels when we arrived there was only a set of 2 towels in a room of 4 people. Per the front desk towels are being washed and won’t be ready for hours (this was around 9 pm ish) ok . No towels that night next morning request for towels again per front desk guess what yes still being washed !!!!! Finally got towels around 10 ish. Will not recommend will not stay again .

Leisure Family

2/10

Poor

26 May 2025

Michael

Terrible will not ever go back here

Terrible.. not clean, no manager, rooms all had issues. I changed rooms 3 times. No water in one toilet, shower not working, no ac, no ceiling fan remote, black mold in shower ceiling, wallpaper coming off, no baseboards, elevator button holding up by tape, asked upon check in if we had prepaid i told them yes we used hotels.com they kept asking me when we had confirmation info from your app. Manager not on duty to help, asked for manager business card they didnt have one and gave me one and hand wrote info. Never has marriott had a terrible place like this.... your picture upload will not work here but i have them and will report.to corporate too.

Friends_and_family Family

2/10

Poor

19 May 2025

Derrick

Property was very unclean.

Leisure Family_with_children

4/10

Poor

17 May 2025

Jerett

The pool is down we ask the front desk and they didnt know when it will open. Towels werent ready for the room.

Business Family

10/10

Exceptional

11 May 2025

Tawanna

The young lady (was on shift from 7am to 3pm, can't remember her name) who helped me at check in was very professional. She made sure our check in went smooth.
The hotel interior can use se upgrading. It looks outdated and the hallway smells musty. The rooms were nice though.

Leisure Family

8/10

Excellent

06 May 2025

Jerry D Doyle

Just minutes away from pretty much anywhere. Loved the convenience of nearby shopping and entertainment.

Leisure Partner

8/10

Excellent

29 Apr 2025

LaShonia

N

Everything was good. Clean, quiet and workers were very courteous.

Partner

8/10

Excellent

14 Apr 2025

Cynthia K

I didn’t like the people next door was very loud kids screaming running down the hall they didnt want to give face towels

Leisure Family

8/10

Excellent

04 Apr 2025

ronald

I was really satisfied with the front desk and how friendly and courteous she was. The stay was great , the free breakfast was lacking in freshness but I didn’t stay there for the breakfast and I will be happy to stay in future.

Leisure Family

6/10

Pleasant

23 Mar 2025

Verified traveler

Just okay - thin walls and worn look

It was an okay hotel, fine for a one-night stay. The cleanliness was lacking, and when we got into our room, it smelled strongly of food. We could hear our neighbor using the microwave, and there were stains on the ground. The shower curtain rod was falling off the wall. Overall, it was okay, but definitely not something I’d be willing to stay in again.

Friends_and_family Family

4/10

Poor

23 Mar 2025

Mikal

The pool and workout facility were not available. These were the main reasons for our stay.

Business_and_leisure Family

6/10

Pleasant

16 Mar 2025

Susan

Room carpet was stained. Room smells like cigarette smoke.
Had to wait for them to replenish the breakfast items.

10/10

Exceptional

01 Mar 2025

Nakeyia

The hotel was perfect for our one night stay for a family event. It’s next to the mall and plenty of eating places in walking distances. Their pool is out of Order but we were able to go to Fairfield Inn that is literally 500 steps away. Great stay, tall African American guy with dreads checked us in and he was extremely helpful and polite. We will definitely stay here again. Nice area.

Business_and_leisure

2/10

Poor

23 Feb 2025

Charles

This place is terrible.

2/10

Poor

23 Feb 2025

Charles

Poor place to stay. Staff is awful

6/10

Pleasant

22 Feb 2025

Juan

What I liked the manager Tifany she is so nice and very helpful a wonderful lady what i didn't like was the breakfast very poor breakfast

2/10

Poor

18 Feb 2025

Charles

This was absolutely the worst hotel experience I’ve ever had in my life. The hotel was dirty, the staff was extremely rude, and they tried to cancel my reservation that I have for two days by telling me I didn’t check in in time at 11 PM. We’ll never stay here again and we’ll take all my employees and business elsewhere from here on out.

Business

10/10

Exceptional

21 Jan 2025

JAVONDA

Staff was friendly. Hotel close to eateries. Only plus would have been on site e vehicle charging.

Leisure Family_with_children

10/10

Exceptional

12 Jan 2025

Megan

Very nice

Family

10/10

Exceptional

17 Dec 2024

Cindy

No Ice!

It was a really nice trip. I was surprised that the hotel had absolutely no ice machines on either floor! We had the ice bucket but were to.d to go to the other Marriott hotel to get ice. That was the only glitch we experienced. All in all I would come back and I have recommended this hotel to other family members.

Friends_and_family Family

8/10

Excellent

11 Dec 2024

Rose

Staff was excellent veey nice the only rhis wirh rhe eoom is they need to up date the couch and tv

6/10

Pleasant

07 Dec 2024

Jacqueline

I was happy with the hotel until I saw mold around the shower faucet. I didn’t see it until I started my shower, but at that point I didn’t want to change rooms. I went and purchased a swimsuit to enjoy some time in the spa, but it was covered with plastic and out of order.

Leisure Family_with_children

6/10

Pleasant

03 Dec 2024

Steve

Average motel

Was clean and average but was lacking the Marriott standards I expect

Partner

6/10

Pleasant

02 Dec 2024

Carl

Don't expect much...

Property was clean. Worst breakfast I've ever encountered in all my years of travel. A complete joke. Couldn't even keep fresh coffee out.

Friends_and_family Family

4/10

Poor

01 Dec 2024

Verified traveler

They gave us a handicap accessible room which I did not ask for. The hotel is short staffed. Breakfast was limited. They had no coffee at 8:15 in the morning. No cream. The front desk person had to assist with breakfast.

Friends_and_family Family

10/10

Exceptional

27 Nov 2024

Stephanie

Hotel staff very nice

4/10

Poor

26 Nov 2024

Tim

Breakfast was terrible and room door did not lock. I did like the young gentleman at check in. Super nice should get a raise.

8/10

Excellent

24 Nov 2024

lashonda

It was an ok stay. The bed was to hard. To me i think it needs some updating. The complimentary breakfast was very slim. There wasnt really a variety. Customer service was very friendly though

Friends_and_family Family

8/10

Excellent

13 Nov 2024

Pamela

My Family had a Great Time

I was very impressed with the hotel. Other than a couple cosmetic flaws in the room, and pillows extremely soft, everything was nice! Breakfast was great including pancakes, eggs, bacon, bagels, english muffins, and bread. Stayed 3 nights. Would stay again.

Friends_and_family Family

6/10

Pleasant

12 Nov 2024

Rebecca

The carpet I. Our room left dirt on our socks… toilet seat was broken on one side, ice machine’s were broken… seemed in need of an update.

10/10

Exceptional

11 Nov 2024

Cheryl

Great Stay

Updated facility. No hassle check in. Room was exceptionally quiet. Staff was very friendly and accommodating throughout the stay..

Friends_and_family Family

2/10

Poor

02 Nov 2024

Terry

There was mold on the door frame of our bathroom dont go here please

Leisure Partner

10/10

Exceptional

15 Oct 2024

Joanne

Great hotel

10/10

Exceptional

12 Oct 2024

Latasha

Decorative

8/10

Excellent

06 Oct 2024

Audomero

Safe area, they provide security for the parking lot, I will recommend it to anybody on the road looking for a nice and safe place to spend the noght

Business_and_leisure Partner

10/10

Exceptional

03 Oct 2024

TAMI

Convenient location to I-40 and nearby restaurants and shopping. Nice breakfast with good variety of entrees.

Leisure Family

6/10

Pleasant

01 Oct 2024

Tamra

Check in was easy and staff was very friendly. The water pressure was amazing. Having said this, the property is in dire need of maintenance. The carpets throughout especially around the elevators were disgusting. Stained and worn. I would not stay here again.

Partner

4/10

Poor

29 Sep 2024

Thomas Charles

Beware of hidden charges and false advertising! Although Expedia has 'free wifi' on this property, it IS NOT TRUE. Only if you book the reservation through Bonvoy is the wifi free, for some reason. EXPEDIA - PLEASE REMOVE THIS LIE FROM YOUR LIST OF AMENITIES. If not booked through Bonvoy, you are charged $4.95 per day for wifi. You are best advised to stay at any other hotel in the are that DOES NOT PRACTICE DECEPTION.

Other than that, although the property may be undergoing renovation, the room was updated and nice, but lacking in bed bug protective covers, the hallway carpeting was visibily worn and stained and an ugly grey-green color. The spa advertised in the pool area is undergoing renovation and IS NOT CURRENTLY AVAILABLE. Another lie from their list of amenities. Their breakfast, the friendly staff, and the updated rooms were about the only nice part of our stay. Instead of charging around $100/night for these rooms, the appearance and amenities provided are more in line with hotels that charge around $70/night.

Leisure Partner

2/10

Poor

22 Sep 2024

Demetric

Hotel had an unusual smell, no towels available, phone did not work in room, TV mounted on wall where you could only watch it when your sitting on couch, unsatisfied with overall service

Business Family

10/10

Exceptional

21 Sep 2024

Andy

N/A

Partner

2/10

Poor

04 Sep 2024

Nickels

Hotel was dirty! With bugs and mold. Checked out to a different property and was charged the stay for 3days

Leisure Family

2/10

Poor

31 Aug 2024

Kyle

Property had bed bugs. Refused refund. Poor management. Would avoid at all costs.

8/10

Excellent

30 Aug 2024

Jason

Nice stay for the money

The hotel was conveniently located. The breakfast was good and the staff was nice.
The keycards were so annoying because they kept going out, I was locked out multiple times, but the desk staff was always nice

Friends_and_family Family

10/10

Exceptional

22 Aug 2024

Kimberly

2nd time staying here

Second time staying at this hotel on our way through the area from MD to TX. Nice area. Lots of stuff around. Friendly staff. Room is spacious including a couch. Beds are comfy. Great hotel for our quick stay.

Friends_and_family Family

10/10

Exceptional

31 Jul 2024

Eli

Checking in and out was super simple and easy. Everyone was really nice and hospitable.

Leisure Friends

4/10

Poor

27 Jul 2024

Robin

Insects and no toilet paper

I reserved 2 rooms. 1 room was infested with moths. We went to the front desk and they found us another room. Then we discovered they we needed toilet paper in both rooms. We went to the front desk and they said we had to wait for the cleaning people to get toilet paper and the front desk could give us any. Very disappointed.

Friends_and_family Family

2/10

Poor

25 Jul 2024

June

Definitely not worth the money. Very dirty and dingy. Walked into room to discover TV on, bed unmade, towel on floor, and blanket on couch. Had to request a different room. New room had terrible mildew smell, dirty carpet with a huge stain, air would not work. Very disappointing. Will never stay here again.

Partner

10/10

Exceptional

25 Jul 2024

brianna

We had welcoming services as soon as we arrived.
Our room and stay was very nice and comfortable
I would stay here again. Also , breakfast was so yummy
Our check out experience was smooth and everyone was so happy and nice.

Leisure Family_with_children

8/10

Excellent

23 Jul 2024

Astrid

Great Location, comfortable room, staff was nice. No hot breakfast items available at 8am and no one seemed to notice or care. Had some yogurts and cold cereal options. Had waffle making abilities but not set up.

Friends_and_family Family

4/10

Poor

23 Jul 2024

Jenny

The property seems in desperate need of updating. The room was fairly clean but the bathroom was very old, stains on the sofa, and electrical conduit running overhead. The breakfast was subpar- not many offerings (no pastries) and they started cleaning up before 9 am. It was was ok for a one night stay but I probably wouldn’t stay there again without an update.

Leisure Family

4/10

Poor

20 Jul 2024

Angel

None.

Business_and_leisure Family_with_children

10/10

Exceptional

12 Jul 2024

Rand

Nice place

Overall it was a nice one night stay but the hotel was a little dated. The toilet paper holders in our bathroom had been installed sloppy and the shower drain had signs of rust. The breakfast area was well kept with typical fare (powder eggs, diced potatoes and bacon, muffins, bagels, etc.). Front desk were friendly and helpful.

Friends_and_family Family

6/10

Pleasant

12 Jul 2024

DeVon

The building needs remodeling, and the property is unsafe.

Business_and_leisure Pet

10/10

Exceptional

08 Jul 2024

TAMI

We liked the location and features of this hotel so much that we rebooked it on our return trip.

6/10

Pleasant

08 Jul 2024

Melissa

Continental breakfast not fully stocked. Pool area not presentable. Never had cups for daily coffee and water.

Leisure Family

2/10

Poor

29 Jun 2024

Evelyn

Front desk staff didn’t know what a crib or pack n play was (even though I called before check in to request one). It took them about 10 minutes and 5 employees to figure it out. The room was disgusting…bloodstains on sheets, mildew in tub, old food on the floor. Hot tub was broken and pool wasn’t usable because chlorine fumes were so bad. Breakfast wasn’t even a breakfast. Zero fruit or yogurt options. They offered bagels but no cream cheese. They offered salsa and cheese but no eggs. This was at 7 am and according to another guest, the breakfast had been just as horrible the last several days. Can’t believe this was considered a Marriott hotel. So embarrassing for them.

Leisure Family

2/10

Poor

26 Jun 2024

Jason

Horrible Hotel

Couch was stained and bathroom wasdirty. There were several repairs that needed to be down mostly cosmetic. The free breakfast was basically cereal because the people that prepare the food didn’t show up both days we stay there. Poor management. Stay away from this hotel worst experience we’ve had yet.

Friends_and_family Family

4/10

Poor

21 Jun 2024

Regina

The couch was nasty. The tub was nasty. The property is old and dirty.

Business_and_leisure Family

6/10

Pleasant

20 Jun 2024

Devin

Room had smelly/bad odor. Also, room key was unavailable at check-in. The breakfast and dining in surrounding area was good.