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Breakfast For Two Guests
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Four Points by Sheraton Memphis Southwind
Memphis - TN · United States
4090 Stansell CourtView location
8.2/10Excellent1,003 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.2/10 8.2
Amenities7.6/10 7.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Four Points by Sheraton Memphis Southwind
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Guests can catch a ride on the complimentary shuttle, which operates within 5 miles. Enjoy a satisfying meal at Pinwheels Bar & Grill serving guests of Four Points by Sheraton Memphis Southwind.
Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, as well as phones with free local calls. Distances are displayed to the nearest 0.
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A stay at Four Points by Sheraton Memphis Southwind places you in the heart of Memphis, within a 5-minute drive of Shoppes At Hacks Cross and Lowrance Road Park. This hotel is 11.2 mi (18 km) from University of Memphis and 12.7 mi (20.5 km) from Wolfchase Galleria.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 4 to 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Shoppes At Hacks Cross
1.8 km / 1.1 mi
Lowrance Road Park
1.9 km / 1.2 mi
Germanshire Park
2.9 km / 1.8 mi
Topgolf Memphis
3.7 km / 2.3 mi
East Shelby Library
3.7 km / 2.3 mi
Riverdale Crossing
4.1 km / 2.5 mi
Cotton Plant Shops
4.2 km / 2.6 mi
Heroes Park
4.3 km / 2.7 mi
Irene Golf & Country Club
4.6 km / 2.9 mi
Mike Rose Soccer Complex
4.7 km / 2.9 mi
TPC Southwind
4.6 km / 2.8 mi
South Woods Memorial Park
4.6 km / 2.9 mi
Hamilton Lake
4.8 km / 3 mi
Hickory Hill Park
5.3 km / 3.3 mi
Villages of Bennington Conservancy
5.4 km / 3.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 93
- hotel
- MasterCard
- Visa
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Valet parking
- Room service
- Laundry service
Show 22 more facilities & services
- Launderette
- Hotel safeExtra charge
- Cloakroom
- Lift access
- TerraceExtra charge
- Gym
- Luggage roomExtra charge
- Clothes dryer
- Bar
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room
- Business centreExtra charge
- Indoor freshwater pool
- Sun loungers
- Hot tub
- Spa centre
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
QUADRUPLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
QUADRUPLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 BedroomSUI.2Q
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Cable TV
- Desk
- Toiletries
Show all 17 amenities
- Alarm clock
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
SUITE TWO QUEEN BEDS
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Fridge
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Cable TV
- Desk
- Toiletries
- Alarm clock
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
STUDIO Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 BedroomSUI.KG
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
Show all 17 amenities
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Fridge
- Cable TV
- Desk
- Toiletries
- Alarm clock
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
SUITE KING SIZE BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Bathroom
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Fridge
- Cable TV
- Desk
- Toiletries
- Alarm clock
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
STUDIO Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Memphis Southwind
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Four Points by Sheraton Memphis Southwind
100
reviews shown
Lilibeth
The room itself was clean and spacious, and we have no complaints about that. However, the customer service was poor. We waited a very long time (almost an hour, I believe) for assistance, even after calling several times.
In addition, one of the elevators had missing tiles, which caused my mother-in-law to fall. I hope this issue is addressed promptly to prevent accidents in the future. Also please do train your staff to be more friendly and accommodating.
In addition, one of the elevators had missing tiles, which caused my mother-in-law to fall. I hope this issue is addressed promptly to prevent accidents in the future. Also please do train your staff to be more friendly and accommodating.
Carolyn
Friendly and easy to access
Marta
The only issue was that the pool was closed the whole time we were there!!!
Mariam
I wouldn’t know answers.. I showed up and they were sold out this was 6/19 and I’m writing this on 7/28 still waiting for my refund.
Charlie
Clean room. Nice accommodations.
Trenton
Breakfast is not complementary which they do make you aware but our room was absolutely dirty. There was a soda cup and takeout wrappers under our bed and we didn’t have any take out besides pizza. Staff was helpful and made sure we got into our room.
Jamiracle
I absolutely loved it ! Just had we only
Had 2 towels for a two night stay and when we ran out front desk couldn’t assist us with more towels.. saying they don’t keep them up there find housekeeping and when we found them they didn’t have any
Had 2 towels for a two night stay and when we ran out front desk couldn’t assist us with more towels.. saying they don’t keep them up there find housekeeping and when we found them they didn’t have any
Sheryl
Overall pleased with stay
Neimus
Great will be booking again
robert
Most channels do not work. Most of the gym equipment needed fixing. A lot of weed smelling areas.
Jennifer
We just stopped in for a place to sleep for a few hours while we were on the road. We found it to be clean, safe and comfortable. It’s a great option if you’re reluctant to stay in Memphis.
Darius
Every was great. No complaints. Highly recommended hotel.
Preethi
Horrible place. Bath tub was leaking. Some one started playing loud music at 5:30am in the morning... no proper sleep, hallways always noisy... I wouldnt stay at this place ever again.
Angela
Had a woo visit I will definitely come back
Foday
No soap in the bathroom. Called the front desk, and they told us they don't provide soap and asked us to use body wash as hand soap instead.
Sendy
Good stay.
Tina
Nice, quiet, and peaceful. Located in a quiet, convenient area, just off the highway. My room was kept clean by the custodians and maintenance. Reservations were easily scheduled. However, new mattress needed, water builds up in the tube during the shower, and air conditioner too loud. I had to turn it off for a peaceful sleep. Other than that, everything and each employee I encountered were topnotch!
CHELSE
The property has extremely fell off. The staff were very unpleasant. Will not be returning
Robin D.
Awesome and helpful staff. Very immaculate property. We loved our stay there.
Greg
We were on the third floor, when the elevator door opened the smell of Marijuana was strong this was supposed to be a non-smoking facility. There is no doubt that the management doesn't smell it they just chose to let it happen. They need to change to a smoking facility and stop advertising as non-smoking or enforce the policy
jeanette
Clean rooms; staffing outstanding!!!!
Taquisha
Great
Glen
Good value
Nothing outstanding just a decent place to stay
Nothing outstanding just a decent place to stay
Kimberly
I only stayed overnight, but the hotel was very, very clean convenient for me to jump back on the highway to get back home. There was plenty of places to eat. There’s a gas station and even a car wash not too far from it but also they had Krispy Kreme doughnuts that wasn’t too far either so five out of five stars for my overnight stay.
Isamu
Clean room
Evangelina
It was very nice and clean, comfortable
Brian
Our bathroom could have been more clean but other than that it was fine
Gregory D
In room 301 the TV was not showing true colors like it was old or about to play out.
Cemawtha
Breakfast was good, room was clean staff was nice
Mohamed Jaffer
No, coffee pods in the room.
No soap bar in washroom sink
No soap bar in washroom sink
Beverlee
Booked two double beds that sleeps 4. In the bathroom we received two hand towels, 3 bath towels, 2 face cloths. The Keurig coffee machine had one cup and one coffee pod. The lighting in the room was dark, the floor lamp had no bulb. We asked about ice - ground floor ice machine was not working/broken and we had to go to second floor
Restaurant was just a bar. 75% of the menu items were out of stock. The only thing available for dinner was hamburgers and chicken wings We ate dinner at the Indian restaurant next door and the food was amazing. Back to the hotel - For breakfast the only items available was scrambled eggs, hash browns, 2 pieces of toast & sausage or bacon- that’s in, no printed menu. Really NOT RECOMMEND this hotel. We stayed at several Sheraton locations but this Four Points Memphis Southwind was appalling.
Restaurant was just a bar. 75% of the menu items were out of stock. The only thing available for dinner was hamburgers and chicken wings We ate dinner at the Indian restaurant next door and the food was amazing. Back to the hotel - For breakfast the only items available was scrambled eggs, hash browns, 2 pieces of toast & sausage or bacon- that’s in, no printed menu. Really NOT RECOMMEND this hotel. We stayed at several Sheraton locations but this Four Points Memphis Southwind was appalling.
Tiara
I loved everything about my stay the front desk was very polite and made sure everything was ok with our stay I would recommend staying here again
Mallorie
Pool was so cloudy we couldn’t see the bottom. The pull out couch bed with very uncomfortable. You could feel the springs, and there was no bedding for it in the room. We had to request some from the front desk. No hand soap in the bathroom or body wash in the shower.
Giedre
Clean and a nice hotel to stay in
Tameeka
Quiet & decent! I’d reserve again!
Michael A
Staff most horrendous and horrible will not go back ever again. Purchased meal to eat my could not make it down to eat. I did not trust the i thought she was going do something to her food. So we list on money Purchased and Expedia rep hung up and did not give me credit that was promised...
Deonta
Sad hard to communicate
Jordan
The room they gave us had a bad AC but the front desk moved us easily. Everything else was good.
Amy
The room was definitely dirty. Had to change rooms because the television kept going out, the toilet would not flush and the refrigerator did not work. The second room smelled like cigarette smoke but we dealt with it because we were too tired to leave again. We did not get cleaning service on the second day so we had to ask for tissue and towels. When they did clean the floor was still nasty and full of crumbs. Definitely not a good look for a Marriott brand hotel.
DEBORAH
Clean room, staff friendly front desk attendant informative would stay again.
Paula
I thoroughly enjoyed my stay!
Shawn
The room was clean, however the bed is not very comfortable. It would be nice if they would spring for pillow top mattresses.
The only real issue I have is when they start the cleaning early in the morning, the washing machine they use sends of a high pitched noise every 15 seconds. It’s located on the 1st floor but I could hear it in my room. It made it impossible to sleep.
I spoke to a staff member who said that management is aware, but haven’t done anything about. Avoid rooms 209-213 if like to sleep past 7am.
The only real issue I have is when they start the cleaning early in the morning, the washing machine they use sends of a high pitched noise every 15 seconds. It’s located on the 1st floor but I could hear it in my room. It made it impossible to sleep.
I spoke to a staff member who said that management is aware, but haven’t done anything about. Avoid rooms 209-213 if like to sleep past 7am.
Dexter
Horrible. Made it there with my wife tired after a long drive ready to lay down just to find out that the property had cancelled my reservation stating they were overbooked and simply waiting for me to arrive to let me know instead of calling me in advance to alert me. Now I have hundreds of dollars hung up because of this and I’m being told that it will take 7-10 business days for the refund to be fully processed and back to me. Not to mention I had to obtain a hotel at another location so it’s a double whammy
Katherine
Wasn't told there was free breakfast, but everyone there was very friendly.
margaret p
Bugs in the room and dirty sheets
marcia
Beds were very squeaky. Pillows needed replacing. Lumpy
Veronica
Wonderful!
john
The ac was cold. The front desk reception is also the bar tender. Slept good.
Leandre
The room was clean, the staff was great the heat and air was operable and the breakfast was great.
Candice
Clean/spacious room. Very friendly staff. Air conditioning worked very well!
Ricardo
Safe area, nice size studio, great amenities. I would definitely stay here again.
james
everything good except they ran out of garbage bags. no fresh sheets in the room for the pull out couch.
Jarmesia
Make sure you call in advance if traveling here. Rooms wasn’t ready when time to check in
Sandra
The hotel is very clean, to say the least. There is a pool, though the amenities could be improved. The beds are comfortable. The restaurant/bar seemed understaffed—one person was bartending, cooking, and even helping at the front desk, which was surprising.
There was also a power outage in the area that lasted about 30–45 minutes; it would be beneficial for a hotel to have a backup generator in situations like that. No breakfast was advertised, whether complimentary or paid.
Additionally, noise control could be better, as it was quite loud at night with kids running around and shouting.
On a positive note, the hotel’s location is excellent, with plenty of restaurants and stores nearby and easy access right off the interstate.
There was also a power outage in the area that lasted about 30–45 minutes; it would be beneficial for a hotel to have a backup generator in situations like that. No breakfast was advertised, whether complimentary or paid.
Additionally, noise control could be better, as it was quite loud at night with kids running around and shouting.
On a positive note, the hotel’s location is excellent, with plenty of restaurants and stores nearby and easy access right off the interstate.
Tabrina
This stay made it where I’ll never go off reviews again when it comes to Memphis!! This hotel was nasty they didn’t have trash bags in the trash cans, whoever cleaned the room swept all the trash under the beds, the walls had cracks in them the furniture was old and a mess, the pool was over filled and the pool furniture WAS NASTY AND HORRIBLE!! This was the worst stay EVER!!
Mohamed
It looks clean but dusty on the beds like cleaned days ago
Wendy
My water was cold
The room was full of lady bugs
The toilet was broke
And kids were running around all night
Also woke up to no power in the entire hotel
The room was full of lady bugs
The toilet was broke
And kids were running around all night
Also woke up to no power in the entire hotel
Angela
Very nice building! Nice Lounge and food pantry! Pool and Laundry nice! I really like the outside fenced in sitting area! Nice area, close to stores and restaurants.
Tina
It was a nice enough hotel but dirty under the beds and in the bathroom, and there was no breakfast service altho their website said they had breakfast. The pool was nice. No hot tub tho.
Theresa
I’ll stay again.
Latrishia
Staff was great and the room was everything I imagined thank you for having me
Fares
Le was a great receptionist, very knowledgeable and kind
Gianluca
Posto pulito e ottima posizione tra Memphis e Collierville
Devonta
Lev or Leigh was excellent!!
Troy
Clean room. Friendly staff. Good location.
Patricia
Extremely professional and helpful staff. Very clean property. Relaxing indoor pool.
Romy
Had the room for a couple of days. Put up Do Not Disturb sign on door, they entered anyways to clean room, then didn't even give us clean towels, since they were already in there.
monique
Room was clean. The staff was alright. Every time I visit my family in Memphis I stay in this hotel.
Alejandro
Check in was easy. Hotel was clean and safe
David
Room was clean, welcoming entrance. Staff member at night was not helpful at all. I would already again
Stacy
Clean room, quiet. Friendly staff.
Basava
Beds and need little more lighting in room,
Lowanda
I didn’t stay so I really can’t comment on the stay
Mariah
Only the housekeeping lady is nice. Hotel is dirty and
Hussein
It was good one
amin
Staff was helpful
Tajuana
I loved everything definitely 20/20
Jennifer
As soon as I enter into the hotel the staff greeted us with a Big smile and that's very important see she was very tentative and and nice she did a great job give me my room quickly
kevin
Staff. Unprofessional, guests visibly drunk, and loud, vehicle was briken into along with several others, staff seemed disinterested. , restaurant was missing food items again.. will not be returning
Sherkenna
One of my favorite hotels
Trinity
At first the room we had the tv didnt work... told lady at front desk, very accommodating handled the complaint well and swapped us rooms the room we swapped to i felt like was bigger and she gave us a percent off our next stay, the 2nd room the fridge didnt work but i didnt mind bc i was there for surgery
Rosemary
Yes, the room was clean and bed was comfortable
Alan
. For 3 days, the heat didn’t work
. No body wash in my room, I washed up with Shampoo.
. I couldn’t call the front desk because the phone didn’t work so I had to inconvenience myself and go to the desk.
. The room above me was running around and jumping up and down, which was annoying.
. I told the front desk about these issues and nothing was done nor did they inform anyone.
. I will not be staying at your Hotel again.
. No body wash in my room, I washed up with Shampoo.
. I couldn’t call the front desk because the phone didn’t work so I had to inconvenience myself and go to the desk.
. The room above me was running around and jumping up and down, which was annoying.
. I told the front desk about these issues and nothing was done nor did they inform anyone.
. I will not be staying at your Hotel again.
Tonya
The stay was good but the staff wasn’t available for some parts of my stay when I needed to ask a question
Maevillyne
The room didnt have soap or tissues. Noticed there was trash in our bin before we got there.
Terri
Check is was quick…room and bedding was clean
Christina
The late night and early morning crew were outstanding. They were helpful and friendly.
Barb
AC quiet and cool
Lillian
Room was good. The AC leaked water that soaked into the carpet making it soggy and gave the room a bad damp smell.
The manager was exceptional
The manager was exceptional
Gail
Room spotless, courteous front desk staff
Thomas
Great trip
Tiaina
I’ll never come back there to stay. Only things that was good where the drinks at the bar. The food was horrible. The smell was terrible in the room. Wish I could get a refund. I don’t recommend nobody to stay there.
Kameilah
Clean rooms, great breakfast, and super friendly staff.
Ronald
Overall a good experience. Friendly staff but
Only one employee to man front desk and take and cook breakfast orders. Not fair to employees or guests. Breakfast is not free and is very limited, but good if you are willing to wait.
Only one employee to man front desk and take and cook breakfast orders. Not fair to employees or guests. Breakfast is not free and is very limited, but good if you are willing to wait.
Alvin
We booked a king suite and got double beds. The toliet handle was broken and we have to lift up the top of the toliet to hand pull the flush bar. The toliet paper holder is almost falling off.
The furniture in the room seems old and worn. Many of the outlets and usb changing ports are either not working or very loose where the cord keeps coming loose.
I will say the staff was friendly and the room is clean.
The furniture in the room seems old and worn. Many of the outlets and usb changing ports are either not working or very loose where the cord keeps coming loose.
I will say the staff was friendly and the room is clean.
Marian
My shower curtain was too short and no liner. Maintenance came but didn’t return to bring new curtain. The ice was thick in refrigerator couldn’t use freezer. AC was great. Staff at desk courteous. The children in room 210 were loud, running and banging on walls. I couldn’t move as hotel was overbooked. I wanted a late check out for 1 pm and told this hotel doesn’t do that, yet tv advertising indicated different.
Calvin C
Room was clean and comfortable, I wish that the bathroom floor was cleaner.
warren
Room was great and so was the staff at check in
Corey
It was cool
JaKel
The property would not allow me to check in as I am under 21, yet over 18. I would like a refund on the payment method used.
Location & surroundings
Four Points by Sheraton Memphis Southwind
4090 Stansell Court, Memphis, United States
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Four Points by Sheraton Memphis Southwind
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