Homegate Inn And Suites Collierville Tn

8/10

Excellent

03 Aug 2026

Julian

It was a simple which gave it a solid feel.

4/10

Poor

03 Aug 2026

Martin

The linens were clean, however they were quite flimsy. The shower curtain was stained at the bottom. The bathroom area was definitely in need of caulking. The fridge was old and rusty. The tub had rust stains. The door frames were all rusted at the bottom. None of the landscaping was maintained. The pool was closed with a sagging cover over it.

6/10

Pleasant

12 Jul 2026

Mario

Comfortable bed, relatively clean, bathroom tub/shower could use an update/remodel. Large frig with freezer was a plus. Didn’t want or need to use the pool but it was not operational. Train noise was quite loud.

Partner

2/10

Poor

06 Jul 2026

Charles

Musty, old, gross room. Nasty motel

10/10

Exceptional

19 Jun 2026

machaela

Great staff. Great property

10/10

Exceptional

19 Jun 2026

machaela

🔥🔥🔥🔥🔥 will stay again

Partner

6/10

Pleasant

17 Jun 2026

Martin

Parking was available. Did not stay for breakfast.

Self

6/10

Pleasant

15 Jun 2026

Gretchen

Not the best place, but the staff were nice and the bed was comfortable.

Partner

4/10

Poor

14 Jun 2026

Mariah

The bedding was stained, the faucet was not attached to the vanity so it lifted up every time you used it. The bathroom door was the wrong size so it wouldn’t close. The bathtub had a huge stain and didn’t drain well.

Partner

4/10

Poor

10 Jun 2026

Craig

.

8/10

Excellent

07 Jun 2026

Deshawn

It was good

Self

10/10

Exceptional

04 Jun 2026

jack

Breakfast is the best here always on point

6/10

Pleasant

31 May 2026

Gregg

Won’t stay here again. The room was okay. The breakfast was bad. The eggs and sausage were very cool. The eggs may have been old? The waffle batter hasn’t been put in the dispenser. The dispenser itself has crusted batter around the spout. Needless to say we didn’t use it.

Partner

2/10

Poor

25 May 2026

Allan

Place was horrible.

Self

2/10

Poor

23 May 2026

Becky

Could not take a shower, the tub was leaking from behind the wall onto the floor. It was so bad it flooded the bathroom within 2 minutes. Friend room had a issue with the sink being lose and dead bugs in the floor.

Friends

4/10

Poor

19 May 2026

Gary

The bathroom floors were filthy.

Self

4/10

Poor

15 May 2026

Garry

Didn't know much about breakfast but wasn't a concern more worried about my at the location my room was at

Self

2/10

Poor

12 May 2026

Fred

Water came out brown, the breakfast was a joke. Someone was always getting arrested right outside in the parking lot almost every day I stayed. I wouldn’t recommend this for someone to bring their dogs. It’s that bad.

Self

2/10

Poor

06 May 2026

Colette

Parking was narrow. Denizens were noisy, blasting music from the cars and performing car repairs in the parking lot. One staff member was attentive, the other was talking on the phone in another language the entire time. The food was runny and lacking. The coffee was cold. The room and bathroom were filthy. The bedding was stained and full of burn holes. Train tracks across the street with trains every 3 hours to 30 minutes and they blast train horns all night long. Don't waste your money here. Go elsewhere and get a peaceful sleep with peace of mind and hopefully an actual continental breakfast.

Friends_and_family Family

2/10

Poor

04 May 2026

Belunn

The hotel is ran down and old needs to be updated

Friends_and_family Family

4/10

Poor

20 Apr 2026

derrick

Staff was rude and belligerent.

Self

6/10

Pleasant

19 Apr 2026

Kevin

Room was nice for a motel, however, the bathroom was in terrible condition. Mold and rust everywhere and the stench coming in from the vent smelled like body odor. Also the 3-4 trains that pass each night blasting their horns make for a hard sleep.

Family_with_children

8/10

Excellent

18 Apr 2026

Kristen

We would definitely stay here again. It was a great value for the price. The beds were very comfortable. The area felt safe and was quiet (except for the train!). but I didn't hear it after the first night. We were exhausted . Many great choices for dining. Coffee shops nearby! The pool was closed, possibly being renovated?

10/10

Exceptional

16 Apr 2026

Neil

Great place for you to stay at.

Friends

8/10

Excellent

15 Apr 2026

Kristyn

Parking on one side of the building where my room was, wasn’t that convenient. The room was clean but a little outdated. The peephole in my door was cracked so I couldn’t see out of it. There was no one at the desk when I went to check out.

Self

4/10

Poor

15 Apr 2026

Jonique

The parking was easy. The room key didn’t work and had to walk back to lobby for a new one. The employees were nice though. The rooms outdated and what repairs that were done were messy and done poorly. The back of the property had old tubs sitting out with weeds growing in them and trash all over. The bathroom in the lobby wasn’t working at all. The breakfast would never pass health department inspection. The eggs were cold as were the biscuits, the sausage was room temperature. The frig that holds the yogurt was broken (which the employee was aware of) so the milk products were room temperature. The gravy was watered down and more like thin soup. Really everything was inedible. Collierville is generally an upscale nice area but this hotel looked completely out of place. I would not recommend it to anyone honestly.

10/10

Exceptional

14 Apr 2026

Anthony

Yes it was good

10/10

Exceptional

13 Apr 2026

Tommy

Very nice clean facility

Self

10/10

Exceptional

12 Apr 2026

Yulanda

Enjoyed my stay

Partner

10/10

Exceptional

11 Apr 2026

Tommy

The parking is very well lit and safe

Self

6/10

Pleasant

06 Apr 2026

Todd

Economical price = economical bed and room.

Self

10/10

Exceptional

03 Apr 2026

Taylor

Very good remodel. Nice clean updated room

10/10

Exceptional

01 Apr 2026

Michael

It was amazing and really great place

10/10

Exceptional

31 Mar 2026

Shantell

Great stay

10/10

Exceptional

26 Mar 2026

Gernarro

Great Experience

Self

10/10

Exceptional

18 Mar 2026

Tommy

Clean, friendly people and nice environment

Self

2/10

Poor

18 Mar 2026

Kendra

Beds hard and dont clean your room.

6/10

Pleasant

14 Mar 2026

Dave

Average room, clean. Small bathroom.
Average breakfast, eggs has weird taste. Coffee below average.

Family

6/10

Pleasant

14 Mar 2026

JOSEPH

This place wasn’t for me train all night long

6/10

Pleasant

14 Mar 2026

Joseph

Water was dripping all night out of the shower, safety shower, grip bar, broken and loose

Self

6/10

Pleasant

10 Mar 2026

Carol

The hotel needs a lot of updates and general repairs to the rooms. It is in a convenient location, however, it is very close to train tracks with trains that can go by loudly a few times thru the night. The rooms open to the outside parking lot with stairs to the 2nd floor. The beds were comfortable and the continental breakfast was ok. If room improvements were made this may counter the issue with the trains going by so close to the hotel.

2/10

Poor

05 Mar 2026

Michael

It was terrible, dirty, staff was rude and refused to give refund even when I didn’t spend the night due to the condition of the room.

Self

2/10

Poor

04 Mar 2026

Sandra

Place was a dump. I’m surprised you had it in your listing. We used to live close so I thought it was a new hotel they had built. Couldn’t check in had to go to dinner. The room was a smoking room smelled terrible. Had to wash everything when we go home. The counter in the room was not finished not sealed on the end. Terrible place had to leave the next morning as smell was too bad. Lost the money for one night.

Partner

10/10

Exceptional

01 Mar 2026

Tommy

Fantastic stay with great amenities and great customer service! Marvelous breakfast menu and supplies!

Self

8/10

Excellent

28 Feb 2026

Tereance

Hud

8/10

Excellent

25 Feb 2026

Sheena

Room was clean staff were good

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Blake

Bathroom not clean. Stopper missing in sink

Friends_and_family Friends

6/10

Pleasant

20 Feb 2026

Christopher

I don't have anything good to say about this place. Once you stay here you understand why it is rated 2 stars. I'm a little surprised it rated that high, but hey! It was a place to try to rest for the night. When I say try, I mean it's perfect if you don't mind the sound of a train blowing its horn steps away from

8/10

Excellent

18 Feb 2026

Terry

The room was clean and the staff cool very good. Thanks

Self

6/10

Pleasant

16 Feb 2026

Danielle

Room was ok. A bit dusty. Looks like it’s not the best place but wasn’t the worst. Quite. Not the place to stay long term. Just for sleeping upon your trip of being out and about. Staff was nice. Breakfast was limited. Sausage gravy and biscuits. Waffles and coffee. Breakfast ran out of coffee and a lot of other things quick and it was only available until 9am. No deposit which was a plus.

Business_and_leisure Family_with_children

2/10

Poor

16 Feb 2026

Lynda

The room was a dump. Carpet torn, ceiling tape peeling off, bathroom door dirty, stairwells filthy and anchors missing, breakfast bar was a joke. Maid service walked into our room to collect towels while we were still getting dressed. On top of that the room smelled like a perfume store. Our companions left and went to another hotel. We felt stuck because we’ve tried to get a refund thru Expedia once before and they refused to help us. We will never, ever use Expedia again. Evidently they don’t check the properties they advertise.

Leisure Family

10/10

Exceptional

15 Feb 2026

Carlos

Yes i was a pleasant stay

2/10

Poor

15 Feb 2026

abigail

El cuarto estaba mal el fuerte holor a sigarro donde dise no fumar la cubre camas manchadas y quemadas por sigarrillos.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Ashley

It was nice and quiet.

2/10

Poor

15 Feb 2026

Lisa

Where do I start… First of all, pulling up I knew I was staying in a 1 star hotel, there were garbage bags on the ground outside, a diaper box, and the grounds were not clean. Then, I went to check in, and nowhere did it say I had to put down $ for a deposit and had already paid for the room. The desk clerk was rude and told me I couldn’t stay unless it was paid. I had to get a hold of Expedia, because if I had known that, I would have brought my cc. I was not here on vacation, I’m a traveling healthcare worker who just needs a place to sleep when up in Memphis. Expedia got the clerk to let me to stay if I gave her $50 cash. She was so rude and how she is in customer service I will never understand!

Then, in order to get it back, I had to go to the clerk in the early morning to get my deposit back. I specifically asked if they would be open at 5:30 in the morning to get my deposit back because I had to be at work, and she said “yes”. When I went to check out, the door was locked and I had to knock to get someone in order to check out. The guy proceeded to tell me I had to wait 5 minutes in order to get my deposit back. Ridiculous!!! I’m a paying customer and that’s how they talk to customer?If this is the role model of customer service, then we are in big trouble!
As far as the room, it was ok. The doors were dirty and the internet was slow and didn’t work very well. I would not recommend anyone staying here unless you don’t mind having poor customer service!!!

Business Self

10/10

Exceptional

13 Feb 2026

Shantell

Staff was friendly. Room was very clean.

10/10

Exceptional

13 Feb 2026

Shantell

Great stay

10/10

Exceptional

13 Feb 2026

Shantell

Staff was nice. Room was very clean

10/10

Exceptional

13 Feb 2026

Shantell

Clean and quite.

10/10

Exceptional

08 Feb 2026

Tommy

Fantastic facilities and outstanding customer service! Great visit!

6/10

Pleasant

08 Feb 2026

Mark

just good enough. dont go for the free breakfast.

10/10

Exceptional

05 Feb 2026

Shantell

The was nice and quite.

10/10

Exceptional

27 Jan 2026

Robert

Employee had no complaints on the room

10/10

Exceptional

17 Jan 2026

Patrick

Spotless room

Self

10/10

Exceptional

15 Jan 2026

Tommy

Clean room, extremely friendly staff, breakfast and fantastic parking availability

Self

6/10

Pleasant

14 Jan 2026

Verified traveler

I did not see any breakfast.

Business

2/10

Poor

13 Jan 2026

Suzanne

Did not stay bc of room condition

8/10

Excellent

11 Jan 2026

Rashida

The housekeepers were friendly and very welcoming. If I had any problems the hotel took care of it right away. The only problem I had is my Internet kept going out but I enjoyed the stay. I would recommend and stay there again.

Leisure Self

8/10

Excellent

11 Jan 2026

Donice

Great experience

Leisure Partner

6/10

Pleasant

06 Jan 2026

Daniel

The place was like mostly abandoned and you could tell they did repairs, but they did not have anybody professional do them. They were absolutely terrible and. Upon arrival, it was very cold outside and there was absolutely no heat on in the room and it took hours to get warm no extra blanket. I felt like I was in a shelter.

Business_and_leisure

10/10

Exceptional

02 Jan 2026

Manjula

Its a good place to stay.

2/10

Poor

28 Dec 2025

peter

Black mold, stench, unpleasant staff, people coming and going at all hours of the night, cold breakfast.

10/10

Exceptional

21 Dec 2025

Dennis

The room was clean and everything worked properly.

6/10

Pleasant

18 Dec 2025

Nicolas

The bed was very hard.

Self

10/10

Exceptional

15 Dec 2025

Donice

Room was quite clean and very nice for the price

2/10

Poor

14 Dec 2025

Moe

Terrible decision to come here. Literally anywhere else will be better. Front desk personnel are a bunch of scammers will over charge you and the rooms are disgusting!!!

10/10

Exceptional

10 Dec 2025

Jason

I wanted to take a moment to recognize the Collierville Homegate Inn & Suites for consistently providing an excellent experience during my stays. This location has always honored my room preferences without hesitation — placing me in a quiet area away from interstate noise, incoming traffic, and elevators.

As someone who travels often for work, that level of attention truly makes a difference. The staff here shows professionalism, courtesy, and a genuine commitment to guest comfort. I always feel welcomed, and it’s clear they take pride in getting the details right.

Because of the strong service and reliability at this property, I’m always confident choosing Collierville Homegate when I’m in the area. I appreciate the team’s consistency and the peaceful environment they provide.

Thank you for maintaining such high standards.

Business

4/10

Poor

30 Nov 2025

Kenny

The room was bad
the sink was broken the toilet ran the whole time the heater was tripping the button on the plug the smoke alarm beeped every 10 seconds it was a big hole in the wall i will never stay again

Business

8/10

Excellent

16 Nov 2025

Susan

False advertising, no WiFi, son asked them about it. Clean rokm

2/10

Poor

13 Nov 2025

Jourdan

We walked in the room and then walked out. There were stains, handprints, uncleaned areas, hair all over the toilet, and a terrible smell. We drove all the way home instead of staying here, which indicates how awful it was.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Michael

They are always super friendly an accommodated all my request

Business Family

8/10

Excellent

09 Nov 2025

Patrick

The room will clean finally found my reservations and was happy to accommodate me

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Dixie

This hotel is perfectly adequate. If it's luxury you're looking for, you would be happier elsewhere, and you'd pay a much higher price. But the rooms are clean, the complimentary breakfast adequate, and the price is the best thing around. It is in a decent part of town. I felt safe walking at night. The staff are friendly. I'm much happier staying here and paying the price than I would be staying at a place that cost twice as much but had nicer sheets and towels and greater choice of breakfast foods.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Janet

The rooms are clean. It’s quiet and safe. The staff is friendly.

6/10

Pleasant

25 Oct 2025

diane

I think it’s an average MOTEL the Security I don’t think is good thank goodness there’s a double lock in the room. The reason why I say that there’s always men hanging at the bottom of the staircase around 6 o’clock or in the evening up on the outdoor area made me feel quite uncomfortable

Business_and_leisure Self

8/10

Excellent

25 Oct 2025

diane

I was on 2nd floor and there were maintenance men looking at me all the time didn’t feel comfortable !I had to ask front desk 3 x to clean my room and give me towels . You should also provide water and glass drinking glasses .

Self

2/10

Poor

21 Oct 2025

Abdelhamid

Was blood on the shower, not a clean area at all. Needs new sheets, new beds, new everything! Very poor experience. Do better !

10/10

Exceptional

10 Oct 2025

Janet

Clean Rooms. Nice and Quiet.

Business_and_leisure Self

4/10

Poor

10 Oct 2025

John C Bartlett,

The spigot for the sink fell off. I had to use the stem to turn the water on & off. The parking lot needed new paving.

Leisure Self

4/10

Poor

08 Oct 2025

Juweon

Facilities are poorly maintained. Best to go with a name brand economy lodgings than this place. Also staff is friendly but lacks common sense and isn’t really trained for hotel/hospitality management.

6/10

Pleasant

08 Oct 2025

Alyssa

The room wasn’t that bad for the price. There were random holes in the walls though and stained on the sheets that made you think they weren’t washed properly. The service was questionable though. I had paid for multiple nights and the people up front would seem like they were trying to rush me out of my stay… like they were sick of us staying here. I also have reasonable suspicion that they even called police on us to scare us to leave. They definitely could work on their characters a little to make us feel actually welcome next time, because we are PAYING to stay here. Not like I was freeloading.

Partner

2/10

Poor

07 Oct 2025

Stephanie

Nothing appealing and very dirty.

Business Self

4/10

Poor

04 Oct 2025

chuck

Cigarette burn marks in the bead spead. Ceiling in the bathroom was peeling and water marked. Mold on the bathroom tub.

Leisure Self

2/10

Poor

26 Sep 2025

Alicia

Disgusting!!!!!

Avoid this hotel like the plaque!!!!!!!
This place is a major DUMP!!!!!

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Angela

It was easy to relax

Business

6/10

Pleasant

17 Sep 2025

Sandi

Almost

The kitchenette consisted of refrigerator, a two eye, ceramic range, no oven, and a microwave. No laundry facilities. WiFi worked and there are a few shops and fast food nearby.

Self

2/10

Poor

13 Sep 2025

Mykira

Price i was told i would pay is not the price i paid. Bad customer service. They charged my card 3 times and wasn’t transparent with me on why.

Business Partner

2/10

Poor

12 Sep 2025

Angela

Gross!!!

You do not want to stay in this blood stained place. First impression of this place was ewwww. .Second, impression upon seeing the room was gross. Then I started looking around the room. Either the sheets had not been washed or they were super stained. I'm pretty sure there was a blood droplet, or some kind of grossness on the pillow, then found some more blood droplets on the lampshade. The chairs were absolutely disgusting. Pretty sure, the sink and mirror had never been wiped. And the last straw was the toilet, there is no way any of my family would you use that. I don't understand how lazy you have to be to let a hotel get this bad. Oh, they also tried to show us another room. It was almost as bad. I'm pretty sure there was blood in the bathtub. This is by far the worst hotel I have ever seen.

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

charles

Very clean and nice people

Leisure Family

10/10

Exceptional

04 Sep 2025

Richard

Close proximity to FedEx tournamet.