Name: Best Western Lakewood
Address: 6125 Motor Avenue SW, Lakewood, 98499, US

10/10

Exceptional

12 Jul 2026

Rosemary

A very good breakfast. Clean well maintained pool and grounds. Comfortable room.

Partner

4/10

Poor

08 Jul 2026

Nathan

They didn’t clean the room or get new towels had placed the sign to have room clean 3 days in a row and nothing. The bathroom toilet made screeches after flushing. Had to barrow towels from my moms house

4/10

Poor

08 Jul 2026

Brigette

We arrived in our room and the fan was left on. It smelled like pets had stayed there. The curtains were brown and had multiple old stains. We immediately went back to the main office and requested for a different room, Unfortunately, we were told that there are no rooms available, that they are not aware of any pet smells in their hotel rooms and that only service animals are allowed. It was late and we needed to stay so we stayed.

As we were walking back to our assigned room, we saw a woman directly below us with a Schanuzer. The next morning, we checked out at 6am and saw the same woman with two Schanuzers - the dogs did not look lke service animals. We reportef it to the main office and we were told that only service animals are allowed in this hotel.

We are not coming back to this place.

Partner

8/10

Excellent

04 Jul 2026

Catherine

Staff was lovely.

Family

10/10

Exceptional

04 Jul 2026

Erica

Service was top notch. Was a pleasant stay and would be happy to stay again in the future if we were in the area.

Family_with_children

8/10

Excellent

04 Jul 2026

Shane

Overall a good stay

8/10

Excellent

01 Jul 2026

Lorna

Only drawback was some very loud car engines being revved up until fairly late at night. The staff and facility were excellent.

Partner

10/10

Exceptional

01 Jul 2026

Patricia

For the breakfast, the eggs tasted awful, and bacon definitely was fake. Waffles were good.

8/10

Excellent

30 Jun 2026

Lila

Clean room, excellent breakfast, outdoor fenced pool, and staff helpful.

Self

8/10

Excellent

30 Jun 2026

Sandra

Ms. J and Ms. S in particular were amazing! From checking in to check out they were lovely and accommodating. They went above and beyond to make our entire team feel welcome and well cared for. That being said, any other staff I encountered were just as kind.

Family_with_children

8/10

Excellent

28 Jun 2026

Tina

We travel a lot and often use BW hotels all over the PNW, because we trust the brand to provide clean, comfortable rooms and great breakfasts to look forward to. This one did not disappoint! The ONLY complaint I could make about this property is that our room smelled like old stale cigarettes from the 1980's. It was pretty strong at 1st but we got used to it and enjoyed a very comfortable bed, minimal noise, plenty of ice, kind and hard working employees, and a breakfast that far exceeded all other Best Western hotels in the region! I was pretty impressed with the large selection of choices available, and actually said \"wow!\" half way thru the food line. It's well worth a visit, and we plan to stay here for most future visits. I definitely recommend this one! Happy travels.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Daniel

They only clean the room every 3 days. I understand not changing the sheets every
Three days but not collecting towels and providing clean towels daily. Also garbage didn’t get removed. Had to request to get our room cleaned.

Family

8/10

Excellent

21 Jun 2026

Elizabeth

Really clean property with friendly and helpful staff in a quiet and nice part of Lakewood. The buildings are pretty old so expect some dated decor and chipping paint, but I will definitely stay there again.

Self

6/10

Pleasant

07 Jun 2026

Nadine

Not super clean there was some sort of oil or grease on the nightstand.
Checked in and did not receive the King standard that I reserved. Didn’t think much about it until someone tried to enter my room multiple times in the evening thinking that that was their room. I told them to go back to the office because I had checked in hours earlier the next day my room key quit working, so I returned to the office only to learn that they gave me the wrong room at check-in. They were very nice and apologized for the mixup fixed my keys because I wasn’t willing to move rooms after staying one night.

Self

8/10

Excellent

13 May 2026

Joel

Silence

Self

8/10

Excellent

11 May 2026

Tim

.

Self

10/10

Exceptional

08 May 2026

Louis

Outstanding service from the repersentive.

Self

6/10

Pleasant

04 May 2026

Douglas

Toilets way too low and small. Upper level had no elevator access.

Family

6/10

Pleasant

03 May 2026

Davon

Clean rooms and great staff.

Partner

8/10

Excellent

16 Apr 2026

Michelle H.

Needed a place to stay near Tacoma but not downtown, this fit the bill. Bathtub stopper not present, all else was good.

Self

10/10

Exceptional

16 Apr 2026

Delia

The Breakfast was Awesome! It was like a buffet from fresh potatoes, eggs, bacon, cereals, waffles, and much more, and there coffee was bomb!!!

Family

10/10

Exceptional

14 Apr 2026

Yuliya

Didnt eat the breakfast

8/10

Excellent

30 Mar 2026

Edgardo

Our stay was very comfortable. King size beds here are perfect. The “queen” size room is more of a full size bed. We stayed a total of 3 nights and 4 days. I placed the “pick up room” place card on door but room was not cleaned. Thankfully the front staff was kind enough to grab us fresh towels and extra blankets :) Also, breakfast is a hit or miss type of thing. First day it was amazing! Second day was disappointing.

Family

2/10

Poor

23 Mar 2026

Jennine

Not sure whose photos they used or how out of date they are- BUT RUN AWAY!
This place is basically a rent by the hour with a landlord special want to be face lift pain job- AND the beds were SO SMALL! The \"queen bed\" was actually a full (we literally measured them) Rather than try to fix the issue they told me and I specifically quote so you can understand the audacity \"you have no idea what you are talking about\" The way I did not unpack a single bag stayed in the car and booked elsewhere IMMEDIATELY! The lamps and surfaces were dirty and dusty and there was remnants of dirt or crackers or something on the floor. I wouldn't be surprised given the smell (moldy and musty) and the people smoking cigarettes and weed right outside our door- and the people digging in the trash if this place didn't carry things you don't want to bring home! 0 Stars!

Family_with_children

4/10

Poor

22 Mar 2026

Richard J

Breakfast was supposed to be 06:00 to 09:00 but when arrived at 08:45 a cranky attendant was removing what was left and told us they close the kitchen at 08:30 and when the food is gone, done. But she was removing food to throw it away at that time. The door to the kitchen was open and we could see a very large rat trap under shelving there.
The room was dared, which did not bother us but the heating unit sounded like a wind storm.
Rooms were accessible from the outside which we liked but with more rooms than parking spots, we could not park near the door.
On the positive side, the rest of the staff was friendly.
We stay in Best Western motels fairly frequently and have come to expect better than this.

Partner

10/10

Exceptional

20 Mar 2026

Robert

Room was fine, heater worked well, breakfast each morning was good. Staff were great.

Neighborhood was noisy at times

Self

8/10

Excellent

17 Mar 2026

Pat

Room was comfortable,

Self

8/10

Excellent

17 Mar 2026

Emily

Give directions to room better

Friends

6/10

Pleasant

15 Mar 2026

ANGELA

Breakfast was decent. Room clean. I reserved 2 nights. There was a mishap with room i reserved so I was compensated with a third night. Front desk person didnt send memo to staff that we were ataying 2 nights so housekeeping knocing on door and then frint desk calling room telling me it was time to check out. Need to upgrade your cable channels. Nothing to watch. No movie channels etc.

Partner

6/10

Pleasant

14 Mar 2026

C.

Nice breakfast, convenient location, friendly staff.

Self

6/10

Pleasant

13 Mar 2026

ANGELA

What hot tub?

Partner

6/10

Pleasant

09 Mar 2026

Kimi

Clean Room. Average amenities. No cell phone charging ports anywhere in the room. Breakfast service ended much too early.

Self

8/10

Excellent

08 Mar 2026

Anna

The room seemed clean, bedding was definitely clean and fresh, there were some “missed spots”, like dead spiders and dirt in the corners, but overall room was comfortable.

Friends

8/10

Excellent

01 Mar 2026

Kym

Our first room.was not good, not the fault of the staff because it looked like it was still.new but as things dried out the wet spot by the bed turned out to be urine and the Bible had a huge Satanic message in it. When we moved the second night that room was much more pleasant and clean. Smelled better. The staff was amazing and breakfast was good. Its in town so really central to everything. We would stay again.

Family_with_children

8/10

Excellent

22 Feb 2026

Sharalyn A

Ok area for the price, didn’t realize it was a motel with outdoor entrances. It’s close to stores and the freeway, about 20 minutes to the Tacoma Dome. Our room was clean, the water pressure and barely warm shower water were not enjoyable. Checkin was friendly and fast,

4/10

Poor

22 Feb 2026

Casey

The heater didn’t work it was so cold in our room. The walls are so thin you could hear the neighbors talking even if they were outside. Breakfast was served 6am-9am. We went at 8:30 and they had stopped serving it at 8??? There was only a couple bagels and muffins left so we didn’t even get to eat breakfast. Our key cards stopped working both days we were there because “they kept putting the wrong check out date. And I booked a room with one king size bed but we got a normal room with two queen size beds. If I paid more for a king why did I get two queens??? It felt so ghetto and unsafe in there. Lowkey would like a refund because what the heck.

Partner

10/10

Exceptional

22 Feb 2026

Shayla

Room was clean, food was good, staff was friendly

10/10

Exceptional

20 Feb 2026

craig

It was all just right - as advertised

Partner

4/10

Poor

08 Feb 2026

Michelle

Carpet dirty. Feet black from walking around. Lamp shade torn, light bulbs out and we were out around the back side which was sketchy at best. Would not recommend this hotel to anyone

Leisure Family

6/10

Pleasant

08 Feb 2026

Diane

Staff was nice and friendly.

Comforter and Sheets were tattered and stained.

Toilet was way to low to the floor and I am 4'11\".

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Dennis

Comfortable bed , nice shower TV was broken on one end so remote did not work

Friends_and_family Friends

10/10

Exceptional

05 Feb 2026

Rachel

The room was nice

10/10

Exceptional

04 Feb 2026

Rachel

Clean rooms, quiet for the most part

Partner

6/10

Pleasant

04 Feb 2026

Brandon

This hotel needs an major overhual. It's conveniently located and the price is okay, but thats about it.

Friends_and_family Family

6/10

Pleasant

31 Jan 2026

Alexandra

Hotel facilities are perfectly fine. The room was comfortable and clean. WiFi was spotting.
Customer service leaves mic to be desired. Check in was fine, and I asked the person checking me in if it was possible for me to have an extra late check out the next day as I had an awkward schedule and was a time later than 12 at all possible. They were very nice and said it might be as it’s happened before and just to explain and ask in the morning.
I asked in the morning and tried to explain and was told very curtly no, and then asked who told me it was possible. I didn’t know their name, and I’m also not about to get someone in trouble for trying to be helpful. When the manager came back she wouldn’t speak to me directly and also refused. I was told I would have to pay $25/hr after 12 and when I said fine, I’ll do that, they seemed annoyed. Lady at the desk was having a lot of trouble even doing that much, and manager sat right there, not really concerned with being helpful or expediting things. It’s not as if we’re in peak season with a ton of guests. If you’re going to work in hospitality you should try to show some hospitality. Honestly; there’s a big difference between explaining “I’m sorry, but we really can’t accommodate your request because….” And trying to offer some other solution, and just flatly denying people and wanting to nickel and dime them.
If you need any sort of accommodation or customer service, stay else where.

Business Self

10/10

Exceptional

27 Jan 2026

Robert

Motel was pretty good. Room was nice, heater ran well and was not noisy. Breakfasts were awesome, each day a little different. Staff were excellent.

Leisure Self

8/10

Excellent

14 Jan 2026

Mandy

The room was nice and parking is right outside your door.

Business Partner

2/10

Poor

29 Dec 2025

Samantha

The room was clean however when we requstrd more towels we waited 2 days. They never came to service the room despite putting the \"please servoce room\" sign on the door. Upon checking out they also tried to tell me that i extended my stay an additional 2 days and tried to charge me an additiinal 280+ dollars.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Becky

Friendly staff and clean room. Also love the view of the Lakewood theater across the street.

8/10

Excellent

13 Dec 2025

Sammie

Room was ok.

10/10

Exceptional

07 Dec 2025

michael

Room was very practical and laid out with nice furnishings. Wifi worked well and the bathroom had lots of towels.

Leisure Partner

8/10

Excellent

05 Dec 2025

David

Nice older hotel that is pretty clean. It is showing some wear and tear. The staff was very friendly and helpful. Need to get the internet figured out soon. Its been several weeks. If you need help with your network or finding an ISP, I will help. It is kind of expected these days
Overall really appreciate the place and we will be back often

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Rachel

Everything was good

10/10

Exceptional

22 Nov 2025

Rachel

It was all good

10/10

Exceptional

22 Nov 2025

Rachel

It was all good. Except the wifi

Partner

10/10

Exceptional

22 Nov 2025

Rachel

It was all good

Partner

10/10

Exceptional

21 Nov 2025

George

Good

8/10

Excellent

08 Nov 2025

Robert

Great value older hotel but well maintained with excellent staff

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2025

Mark

Just a nice place.

Business Self

10/10

Exceptional

26 Oct 2025

GARY

Always a lovely stay. Easily the best motel in the area.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Patty

Comfortable, friendly place to stay.

8/10

Excellent

12 Oct 2025

David

Very reasonable price and comfy
Would highly recommend
Clean and friendly
Wifi wasn't working so made it hard to do my work

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Marcia

Breakfast was good there were varieties to choose from, the customer service was exceptional. Room was very clean and comfortable bed, slept like a baby lol

Business_and_leisure Self

8/10

Excellent

03 Oct 2025

Lauren

Very nice, mostly clean.

Leisure Self

4/10

Poor

28 Sep 2025

Jennifer

Front desk staff was unprofessional, rude and lazy. No clock in the room, broke toilet and the room smelled like smoke.

Leisure Partner

6/10

Pleasant

26 Sep 2025

Aleta

Room wasn’t ready at check in time . I sat in the parking lot waiting for her to finish but a staff member redirected her to another room . It was supposed to be a non- smoking room . I’ve never smoked so it was pretty obvious it wasn’t .Need new pillows they don’t fit the bed .

Self

10/10

Exceptional

23 Sep 2025

Karen

Mostly great!!

Perfect stay but did not get service in our room……had to go looking for coffee pods on day 2 and asked about a couple more towels on the 2nd day but never did get them.
BUT…….Stephanie, in the breakfast room was AMAZING!! Friendly, helpful, caring!!!! She’s amazing!!

Friends_and_family Friends

8/10

Excellent

20 Sep 2025

Katherine

The toilets are too low and no grab bars. I’m not handicapped but I’m older. Breakfast was good.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Sohini

The rooms were very clean, the staff were very friendly, so nice and kind enough to accommodate my late check-in. The breakfast was great. I really enjoyed my stay.

Leisure Self

2/10

Poor

10 Sep 2025

Kelvin

Let’s be fair here.

I was told I have to pay a deposit of 100 and I did not have a card with me and was being told I cannot stay in the hotel..and I had already paid the hotel fee for a night..this is embarrassing..you would have charged that or put a card on file

10/10

Exceptional

06 Sep 2025

Anthony

We always stay here when visiting Tacoma

10/10

Exceptional

05 Sep 2025

Jorina

Employees provide great service

Leisure

6/10

Pleasant

03 Sep 2025

Dean

A bit run down for a Best Western. I've experience much better from other BW properties.

Leisure Family

4/10

Poor

24 Aug 2025

Michael

No internet. Wifi was out and they had no information on when it would be up. In a hotel today, you Have to have internet. I missed a day of work on my laptop. That is not acceptable.

10/10

Exceptional

21 Aug 2025

phillip

all was great

4/10

Poor

20 Aug 2025

John

Review

Floor was damp n dirty.
Mold in the shower in tile joints

Partner

2/10

Poor

16 Aug 2025

Keri

Spider webs everywhere along with an enormous spider in the corner. Largest spider I’ve ever seen in the Pacific Northwest. Every lamp, coiling corner and door frame was full of webs.

8/10

Excellent

14 Aug 2025

Amber Johnson

Good breakfast. Excellent staff. Clean pool, powerful shower, comfy beds.

8/10

Excellent

13 Aug 2025

Elyse

Clean accommodations good for a night or two.

Excellent front desk service. Quiet hotel. Across from a cute community theater with lights strung over the street. Lot next door is a large vacant field and abandoned store fronts, but I didn’t notice loitering or anything. Older accommodations with carpeted rooms that are due for an upgrade but very clean. Had to hold down the handle to completely flush toilet and vanity lights above mirror were awful, but overall a good affordable hotel that I plan to use again.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Brian

Great time

10/10

Exceptional

11 Aug 2025

Janet

The front desk are so kind. The rooms are quiet and spacious

2/10

Poor

06 Aug 2025

Karolyn

We ended up not staying as this hotel had no internet and that was not an optional matter for us.

10/10

Exceptional

03 Aug 2025

Janeen

Comfortable Hitel

The hotel was quiet and conveniently located for my needs. The staff is friendly. It is older, but well maintained.

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

ARMANDO

Close to family

Leisure Partner

2/10

Poor

29 Jul 2025

dominic

Terrible no Wi-Fi, not clean

A terrible experience. We were booked for 6 days, we left after 12 hours. The hotel has no Wi-fi although they advertise that they do. The room smelled, carpets are worn and showing concrete through them. A terrible start to our family vacation

Friends_and_family Family

2/10

Poor

28 Jul 2025

Hortencia

The property smelled like urine. And we requested to switch room they let us know that they had none available so we were stuck putting up with the smell for the two days.

6/10

Pleasant

26 Jul 2025

Maria

Ok place. Comfy bed but bathroom was dirty. The floor around the sink was sticky probably from using too much cleaner. Bathroom had hair on the floor and in the tub.

10/10

Exceptional

26 Jul 2025

Tamra

Nice location, breakfast was good. People are very nice.
Improvements- the bathroom fan was very loud and toliet was very short. The pool was cold.

Leisure Partner

8/10

Excellent

26 Jul 2025

Verified traveler

The staff was friendly, the room was comfortable and clean, the property was clean and felt safe, the noise levels were perfect and there was plenty of parking. My only issue was that this hotel doesn't have wifi for guests. But besides that, I had a pleasant stay. I will be returning!

Friends_and_family Friends

6/10

Pleasant

22 Jul 2025

Chalice

The room was very clean and the bed was comfortable but the toilet made a terrible noise every time it flushed.

Partner

8/10

Excellent

19 Jul 2025

Kimberlee B.

Close to many things, outdoor pool.

Leisure Family

8/10

Excellent

19 Jul 2025

Marlene

Hard pillows. 4 pillows on the bed should have various degrees of hard and soft. Nasty scrambled egg rounds.

Leisure Partner

8/10

Excellent

11 Jul 2025

Brenda

The breakfast was good. The room had a funny smell. They never cleaned my room the 4 night I was there. They told me I had to request it. I did Fri. But when I kedt on Sun. It had not been cleaned.

Leisure Self

6/10

Pleasant

09 Jul 2025

Kevin

Clean and staff was friendly

Leisure Family

10/10

Exceptional

05 Jul 2025

Alice

This is a nice quiet place, staff are always very friendly, breakfast is always ready on time and the food always looks and tastes good

Leisure Partner

6/10

Pleasant

03 Jul 2025

Sara

Room was large and spacious, we got the deluxe queen for 3 adults. Staff was friendly. The room had a moldy smell although appeared very clean. The sink in the bathroom was missing a screen so the water sprayed out in odd directions, and the toilet had a very weak flush. Otherwise it was fine.

Leisure Family

2/10

Poor

30 Jun 2025

skyler

Room
Was not cleaned before I checked In

10/10

Exceptional

29 Jun 2025

Kevin

We really liked this place. It's older but clean. Service was really good. Breakfast was decent. Pool was enjoyable as well. We actually extended our stay by 2 nights to have a little more pool time. LOTS of dining choices nearby. Grocery and clothing stores too.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Sandra

Oldie, but goodie.

Oldie, but goodie. Out room was extra large and roomy. Nice and quiet place to stay. Easy parking. Great breakfast with extra nice employee serving the breakfast.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Maurice

Property is a little older but clean rooms
Amazing staff and breakfast is pretty good
We would stay here again for the ease of visiting family, very close to shops and restaurants, not very busy area and the price is right!

Leisure Family