Hampton Inn and Suites Dupont, WA

2/10

Poor

20 Jan 2026

Andrew

Check-in person completely unwilling to try to find two rooms near each other for a family of four. We called in the morning, he just said sorry we're full. When we checked in the effort level was the same. Hotel dirty and gross. Under renovation, so maybe it will get better but burning it down and starting over might be a better plan.

6/10

Pleasant

19 Jan 2026

Linda

Staff was not very accommodating. They did not clean the room every day. Aldo when I checked in they didn’t offer amenities for being a gold star member even though there was a sign that said they had amenities for gold star members. Overall disappointing experience

10/10

Exceptional

02 Jan 2026

Kent

Clean comfortable rooms. The daily breakfast was always good.

Leisure Family

6/10

Pleasant

31 Dec 2025

Patricia

The room was okay. I don't like the fact that you have switched from regular soap and shampoo/conditioner to dispensers that are in the shower. The young man who checked us in on 12/24 around 2:00 pm (don't know his name) was not very friendly or professional. However later the gentlemen who was on the next shift was very good.

Leisure Family

10/10

Exceptional

02 Dec 2025

gary

Staff

Leisure Self

10/10

Exceptional

26 Nov 2025

Peggy

The room is very nice. The staff was very pleasant when welcoming us.

8/10

Excellent

21 Nov 2025

Lori

The hotel was great but the bed was uncomfortable and shower water didnt get hot.
Friendly staff and open to having my pets. Good food and open concept.

Self

10/10

Exceptional

16 Nov 2025

Tyler

Clean room, very nice pool, the staff was also great!

Leisure Family

10/10

Exceptional

15 Nov 2025

Chris

Conveniently located, very well maintained property.

Leisure Family

10/10

Exceptional

10 Nov 2025

Shazida

The friendly staff, the amenities and even the food.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Teresa

Very clean and comfortable, and the staff was so helpful and courteous.

Leisure Friends

6/10

Pleasant

31 Oct 2025

May

The toilet has a bad leak. We were moved to a room which was much smaller than the one we paid for. I was told we could take the smaller room or go back to the room with the leak. Because we had several people in our group we needed the larger room. I was told the manager would be contacting me to compensate me for the disruption and I never got a call.

10/10

Exceptional

31 Oct 2025

Joy

Friendly staff, clean room

Leisure Family

6/10

Pleasant

27 Oct 2025

Deon

Average room.

Partner

8/10

Excellent

26 Oct 2025

Vitaliy

Worst location. Only surface cleaned. Pink growth in shower even on shower head. Lamp shade uside down, dirty drapes, walls, furniture. Most disappointing breakfast of any location we have visited.

Business_and_leisure Family

4/10

Poor

15 Oct 2025

Megan

We chose this hotel because of how close it was to the base. We got there after a long 6 hour flight from GA at 2:50pm wanting to check in a little early. Check in was for 3pm. The front staff lady was super sweet but let me know unfortunately our room wouldn't be available until closer to 4pm. So we had to go find something to do for about an hour with incredibly tired children. We got back to the hotel close to 5pm. Room is ready. Drop off our bags. The bathroom was dirty. My kids were ready to crash so I said okay we'll ask them to clean the bathroom tomorrow while we were out. Got up the next morning, had breakfast which had alot of options so that was a win. The breakfast lady wasn't very friendly and slightly rude when asked a question. Then left for the day.Came back that night and Nope they never cleaned the room at all despite asking. We ended up having to shower at our families home, kinda stinks when you're paying for a hotel room. We also had to use the main bathrooms ih the hall. The rug in the main hallway leading to the room was bunched up. I got tripped up over that too many times to count,front desk guy was rude when we mentioned it. He also made fun of my husband's military hoodie and yelled at our 7 year old son for shaking his hands dry because there wasnt any paper towels. All in all the price was fine, breakfast good. Staff could use a lesson in manners and the rooms could be cleaner. Ill pick somewhere else next time. This experience wasn't enjoyable.

Leisure Family

10/10

Exceptional

13 Oct 2025

Sondra

Great place and location!!

8/10

Excellent

12 Oct 2025

Christine

Friendly, very helpful

Leisure Partner

10/10

Exceptional

12 Oct 2025

Damara

Friendly customer service. Rooms were very clean and comfortable.

Leisure Family

10/10

Exceptional

07 Oct 2025

Mario

Close to our venue

Business_and_leisure Family

6/10

Pleasant

28 Sep 2025

Angela

The staff at check in were friendly and helpful. Bed and bathroom were clean but the wall was in need of paint. Big marks along the wall couldn't figure out what from but took away comfort for the room.

10/10

Exceptional

26 Sep 2025

Weilin

very good!!!

Leisure Family

10/10

Exceptional

21 Sep 2025

Beth

We came for a wedding. Our day was fine.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

diana

amazing experience with my grand kids
superb customer service- clean-beautiful
thank you

Friends_and_family Family

4/10

Poor

07 Sep 2025

Jennifer

The room was not clean, there was hair everywhere. Stains on the walls.

Leisure Family

10/10

Exceptional

04 Sep 2025

Peggy

Easy access off the freeway. Quiet. Very nice hotel & staff. Thanks Yolanda for welcoming us. Very friendly greeting.

Leisure Family

4/10

Poor

02 Sep 2025

Verified traveler

The dog fee is $75 plus arbitrary, nonrefundable \"incidental\" fees, NOT $50 as is listed on hotels.com. In fact, for one night, the fee for my dog was $91.46, with $10 of that allegedly being refundable. We'll see. It's my understanding that it is the responsibility of the hotel to keep hotels.com updated--leave it to a Hilton hotel to be as exploitive of the consumer as possible. I'll also say $50 is already insanely high compared to the $30-$35/night charged by other hotels, but we'd been driving all day, it was late at night, and we just needed a place to crash, so we decided to bite the bullet for what we presumed would be a little nicer hotel.

BUT THEN the bathroom was gross and dirty--the toilet area smelled like old, dry urine and the shower had grime caked up around the edges. Considering the price for two humans for one night (excluding the unconscionable dog fee), we certainly had the impression this would be a slightly more comfortable experience.

The late night front desk staff was absolutely phenomenal. Thomas was a delight, and he even cheerfully delivered a blow dryer to our room at midnight (since apparently that's not a standard thing at this hotel).

10/10

Exceptional

29 Aug 2025

Elizet

Nice quiet place my kids enjoyed the pool, room was very clean and welcoming! We also loved the haircare products they provide we usually bring our own but in a rush i forgot to pack them and good thing because shampoo and conditioner didnt disappoint.

Leisure Family_with_children

10/10

Exceptional

29 Aug 2025

Betsy

C

8/10

Excellent

27 Aug 2025

Ruben

Great place. Great staff. Rooms need renovation but great news, they are about to start renovations.
Our room AC wasn’t working good and it was really hot while we were in DuPont.
Overall great stay and special shout out to Thomas for being a rock star at the front desk!

Leisure Partner

10/10

Exceptional

24 Aug 2025

JENNIFER

Fantastic Stay

This hotel was by far the best we stayed in over the course of a week and 5 different locations! Friendly staff, clean and comfortable rooms. There was some statists noise, but nothing that could’ve been controlled by staff. The area is easy access and very nice also. It’s a nice spot to get out of the hustle and bustle of the city, but still have quick access.

Friends_and_family Family

8/10

Excellent

24 Aug 2025

Sarbast

Weired AC system

Everything was great, but we could not sleep well because of the weird AC system. AC system has a motion detector, so it shuts off after 15 -20 minutes if no motion in the room, so it runs well as long as you move around in the room, but once you are in bed then it shuts off :(:( it was a hot day, and I had to get up from the bed and move around for few minutes every hour to get AC activated, so I had an interrupted sleep and felt groggy at the morning. That system is very disturbing indeed.

Partner

10/10

Exceptional

21 Aug 2025

Andrew

Great stay!

4/10

Poor

15 Aug 2025

Janet

Many issues with this property for the price. Poor inernet seevice, uncomfotable pillows (appear old and worn down), breakfast with very limited option and galf the time items weee out and unstocked. Water

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

shannon

Best hotel ever

Everything was great, the help was very nice, I loved the front porch with the chairs and the Starbucks across the lot was the best

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Robinson

The room was very spacious

Everything was good until the maid took something out of my room that didn’t belong to her.

Friends_and_family Family

4/10

Poor

06 Aug 2025

Charlene

Staff serving breakfast CHIDED me for putting a spoon in the wrong place and would not speak to me when I tried to apologize. Check-in clerk would not speak up even when I said I could not hear him. Bathroom had grunge under the faucet plate.

Leisure Family

10/10

Exceptional

05 Aug 2025

Paul

It was close to where I needed to be and I enjoyed the stay.

Leisure Self

8/10

Excellent

04 Aug 2025

Kirstin

The hotel was slightly outdated but clean overall. Continental breakfast was not satisfactory, worse we’ve had from other hotel stays, could hear people stomping in the room above us when trying to go to sleep late at night, parking lot was full of shipping containers, so absolutely no parking (had to park at adjacent hotel, which was inconvenient). Beds were okay, bathroom was basic, and staff was mediocre.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Douglas

The staff were friendly & helpful. The breakfast & staff were awesome. Highly Recommend this hotel

Leisure Self

10/10

Exceptional

29 Jul 2025

Douglas

Excellent Customer Service

Dislikes - DNA

Leisure Self

2/10

Poor

27 Jul 2025

Tricia

Good dyuff

8/10

Excellent

27 Jul 2025

Linsey

The property is currently under renovations so parking was crowded with lots of storage bins in the parking lot. We stayed 2 nights and they did not service our room to make our beds or refresh the towels. I let the frontdesk person know and he was not helpful stating that they only service every other day and I should have been notified the day of check in. I believe that if there is a two night reservation they should have at lease come in with fresh towels and made our beds. Not full service but some service otherwise we would have chosen a VRBO. Overall I usually like staying at a Hampton Inn this experience was less than our normal expectations.

Leisure Family_with_children

8/10

Excellent

26 Jul 2025

Marc

The outside is definitely looking worn. They are doing some sort of remodeling so I'm guessing that will help. Parking spots are fewer due to storage containers for construction taking up stalls farther out from the hotel. The stuff is really friendly and you are close to Dupont gate at JBLM

Leisure Partner

4/10

Poor

25 Jul 2025

Lianjie

Dirty toilet and smelly. Broken curtains. Had to ask for one time basic cleaning for 3-night stay.

Leisure Family

6/10

Pleasant

21 Jul 2025

CARLA

room was clean, breakfast adequate and hot

Leisure Family_with_children

2/10

Poor

20 Jul 2025

Julia

Hotel overbooked on rooms and we had to find a last minute place to stay and I am still waiting for a refund.

Leisure Partner

8/10

Excellent

19 Jul 2025

Megan

Hotel itself was nice, but they had some of the worst beds and pillows I've ever experienced while traveling. Very disappointing for such a nice place.

Leisure Family

8/10

Excellent

18 Jul 2025

Ricardo

We enjoyed our stay. Very nice property.

Leisure Family

4/10

Poor

17 Jul 2025

Daniel

Parking was poor. NO SERVICE ON ANY OF OUR 3 NIGHTS. HANDICAP PARING WAS NONEXISTENT

Leisure Family

10/10

Exceptional

13 Jul 2025

THERESA

great stay

A 1 night stay for us. The room was huge! plenty of room for our family. The room was clean and beds were comfortable. Our son who slept on the pullout couch said he could feel the springs in the mattress all night. The breakfast was good and had many choices - waffles, eggs, sausage, biscuits and gravy, oatmeal, and all the typical breads/pastries and fruits. The pool hours were 10 - 10 and we arrived at approx 9:30pm so it was tough to get a swim in for the kids in the morning but the pool was heated so it was a nice swim. Staff was friendly.

Friends_and_family Family

4/10

Poor

09 Jul 2025

Thomas

Our room was pretty dirty upon our arrival with empty containers, cans bottles, wrappers, etc... underneath tables, chairs, beds. We were there for five nights, requested room service on three different days because they never showed up to do it and they never did do it. Had to go down to the front desk after coming in one day at 11:00PM just to get clean towels and toilet paper. There was something going on in the parking lot. There were a bunch of storage containers and one night we had to park almost a quarter mile away because there were no spaces available in the motel lot... When we mentioned this to the front desk they just kind of said, oh well... The overall condition of the property and the room, aside from being dirty, was fairly nice... I've stayed at several Hamptons and will seek them out, when they're available in vicinity of our travel, but I would not return to this one!!!

Leisure Family_with_children

8/10

Excellent

09 Jul 2025

Tina

We really enjoyed our stay here. This was our second time staying at this hotel. Overall the experience was great. The only thing I would say negative is the bathroom tub wouldn't drain. We told the front desk. They said they would send someone to fix it, but it didn't get fixed. We had to watch to make sure the water didn't overflow when showering.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Vamsi Krishna

More Parking options would be great.

Leisure Friends

6/10

Pleasant

08 Jul 2025

Verified traveler

Laundry was broken

Friends_and_family Family

2/10

Poor

07 Jul 2025

Dale

Room not made up twice, beds not made, shower bad, tired properly.

10/10

Exceptional

05 Jul 2025

Eric Lane

We came down to DuPont to escape the fireworks war zone that our street turns into every July 4th. This was a perfect 2-day getaway. So many positives: dog friendly, super comfortable beds and pillows, great, responsive, helpful, friendly staff, a pool (we didn't swim but we could have) and even a decent gym - dumbbells up to 50 lbs, two adjustable benches and a double cable rack, plus a lot of cardio equipment. There is a Starbucks, a Subway and and teriaki place place across the street. And: no fireworks!

Leisure Pet

6/10

Pleasant

01 Jul 2025

Kristina

I used to frequent this property a lot years ago and never had an issue. Until this last time. I booked through Expedia per usual. Check in was 3pm we got there about 4pm. Room was not available yet as it was still “dirty” according to front desk. She said it would be 20-30 min. I said okay. Waited patiently for over an HOUR for our room we booked in advance. When we walked in they did clean it but the noticeable damage to the walls, dirty chairs, water stains on wall, shower squirted everywhere but center mass. The beds were very comfy and it is a safe area which we appreciated. But our stay could have been 10x better.

Leisure Family

10/10

Exceptional

29 Jun 2025

Fikret

Awesome Jet-Lag Rest

We arrived from Europe and were jetlagged. It was a great break for a very tired family of five! They had 2 queen beds, and a pullover sofa bed! Awesome!

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Kellie

Clean and spacious!

We stayed in a queen suite and it was HUGE! What an awesome room for a family of 5. The hotel was very clean and modern. Staff was kind and breakfast was as good as continental breakfast gets.

Friends_and_family Family

2/10

Poor

26 Jun 2025

Kevin

There is no parking at this place at all. We seen it was pet friendly and when checked in they charge $75 plus $10 for a pet, any place I have ever stayed at was only $25.

Leisure Pet

6/10

Pleasant

25 Jun 2025

KRISTEN

The property is going to be renovated and it is obvious that it is necessary. There is no parking as it’s being used for trailers on the property, very inconvenient.

Leisure Family

10/10

Exceptional

22 Jun 2025

JENELLE

We checked it at about 10 PM.....couldn't find a handicapparking place. Had to park a great distance drom the hotel! Otherwise, excellent stay! Staff was wonderful! Couldn't ask for more!

Leisure Family

8/10

Excellent

21 Jun 2025

F

It was quiet and staff was friendly. The only complaint i have were the trash cans in the room were too small. It fills up quick especially having children.

10/10

Exceptional

20 Jun 2025

ELIDIA

Nice place to spend the night

Conveniently located close to Hwy 5 and within 45 drive to Seattle.

Partner

2/10

Poor

11 Jun 2025

Sharon

I recently stayed at this property and not only did I not get the room that I paid for but the bathroom was dirty and still did not get a room to replace the room that was sold out.

Business_and_leisure Partner

10/10

Exceptional

09 Jun 2025

Jenny

Exactly what we needed.

10/10

Exceptional

06 Jun 2025

Ric

Perfect.

Partner

10/10

Exceptional

02 Jun 2025

Denise

Vrry clrsn. Excellent breakfast. Pool was clean and well maintained.

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Joseph

A/C didn’t work well. Bathroom light was out and hotel itself was hot and humid. Loved the firm mattress, also loved the extra bedding and pillow in closet.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Justin

Nice quiet clean, pool was good and warm grandkids loved it.

Leisure Family_with_children

6/10

Pleasant

30 May 2025

Regan

The hotel is reasonably clean, but it’s old and both the sink and shower wouldn’t drain properly.

Business Family

8/10

Excellent

21 May 2025

John

Great location for our golf trip to Chambers Bay and The Home Course

Friends_and_family Friends

10/10

Exceptional

11 May 2025

Chris

Staff was very friendly and professional. Close to Tacoma and various activities. Have stayed here previously and will continue in the future if visiting the Seattle/Tacoma area

Leisure Family

8/10

Excellent

08 May 2025

Stephen W

Convenient

Business Family

6/10

Pleasant

07 May 2025

Susie

Just OK

One of the rooms that I booked was missing a shower curtain and the bedsheet was filthy. Although the other room that I booked was fine. The room service staff with carts were congregating at the elevator area, blocking usage of the elevators. Breakfast area was small and not that neat and food was not replenished.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

omar

Beautiful

Leisure Family_with_children

10/10

Exceptional

11 Apr 2025

Brenda

I stayed at this property for two weeks and didn't have any issues. My daughter and son in-law had just had they're 3rd son, so I came to help out.

This property was just what I needed, so that I could focus on my family and have some me time, at the end of the day.

Leisure Self

8/10

Excellent

06 Apr 2025

Yinka

My family and I had a long drive and had to pull over for rest so this was an unplanned stay. I would come back again to get the experience the hotel offers.

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Rachel

Perfect for our family

We loved our stay here. Our room had more than enough space for our family of 5, lots of options for breakfast and the pool was clean and warm. Would stay here again!

Friends_and_family Family

6/10

Pleasant

31 Mar 2025

Jewon Jr

Shower had brown residues around the bottom and the sink was clogged. Wall had marks from the rolling chair. Didn’t expect to have this type of property for a Hampton Inn.

Business Partner

10/10

Exceptional

30 Mar 2025

Verified traveler

Good quality hotel with breakfast!

Hotel room itself was clean.
Concerning was the slow drainage of the restroom sink. But with patience, the water still goes down the drain of the sink.
Included breakfast was amazing for the selections offered.

Business

10/10

Exceptional

26 Mar 2025

Bliss

Breakfast

Everyone was polite and fast with their service breakfast was the best part!! Yummy yummy!

Friends_and_family Family

6/10

Pleasant

22 Mar 2025

LeAnn

Hotel kinda old and ran down. Nice area surrounding though

4/10

Poor

13 Mar 2025

Maria

If stay more longer one night next day will not have clean towels or your garbage is taking out. No, there's no housekeeping.

Leisure Family_with_children

10/10

Exceptional

08 Mar 2025

William

The price was a good value for the area and park was very convenient.

Leisure Friends

10/10

Exceptional

23 Feb 2025

Toni

A welcome respite.

The facility was clean and comfortable and the check-in desk clerk was very friendly and cheerful - appreciated after a long drive.

Partner

4/10

Poor

15 Feb 2025

Eunhea

We stayed 3 nights there.
The staff weren’t friendly at all to check in.
The room was filthy.
Wall was dirty and whole room doesn’t feel clean.
The couch and furniture was bad condition.
Bathroom was tiny and toilet has a lot of scratches so, it looks like dirty.
The tub was squeaking every steps we took.
There were some sort of fluids or stains on the ceiling and curtain.
The breakfast was very bad quality and the person who serve was rude.

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

WILLIAM

Great stay

The front desk staff were friendly and helpful. The breakfast was well tended and had a larger selection. The toaster was too small for the bread, so you had to take it out and put it in upside down to get the whole piece toasted. There was some highway noice, but did not keep us up. A nice straight shot to the airport.

Partner

10/10

Exceptional

10 Feb 2025

Mario

Really nice
Place

10/10

Exceptional

30 Jan 2025

Natalie

New, clean building. Friendly, helpful staff

10/10

Exceptional

22 Jan 2025

ASAD

Excellent 👍👍

Leisure

10/10

Exceptional

21 Jan 2025

Rocio

We had a wonderful time and we loved your indoor heated pool I mean the water was so nice and warm we loved it. We just wish the pool would be open 8am to 10pm not 10am to 10pm. We had a grandparent weekend with our wonderful grandchildren. We were very happy with our stay there.

Friends_and_family Family

10/10

Exceptional

06 Jan 2025

Lyree

Room was nice and clean, staff very friendly and the breakfast was nice

Leisure Self

10/10

Exceptional

06 Jan 2025

Imelda

Super friendly staff & really clean rooms. Parking was free and right outside the entrance of the hotel.

Business Self

10/10

Exceptional

29 Dec 2024

Nanci

Very nice staff; everyone was pleasant and friendly. Nice breakfast.

Leisure Family

10/10

Exceptional

29 Nov 2024

Emanuel

Good place to stay

Leisure Friends

6/10

Pleasant

28 Nov 2024

Amanda

Broken door, discount promised but not given

Hotel was safer and nicer than other options in this area, but room had something sticky on the rug and the door was broken. Hotel manager (Rosanna?) said she would credit part of the cost of the room because they were renting it at a lower rate until door was fixed, but did not reply when I contacted hotels.com, leaving me paying the full rate. Breakfast pool and laundry were good but not amazing, but big issue was the room itself and failure to follow through on promised discount.

Friends_and_family Family

6/10

Pleasant

24 Nov 2024

Kathleen

Horrible bed and we had a suite. It may have been the hardest bed I have slept on. Breakfast was mediocre at best. It took a very long time for an employee to come to the front desk to check us in. Needed a wipe down in the bathroom and bathtub.

Leisure Family

10/10

Exceptional

22 Nov 2024

Jim

Great hotel, superb service, spacious and clean comfortable room, nice breakfast.

Business Partner