Name: Comfort Inn Lacey - Olympia
Address: 4700 Park Center Ave., N.E., Lacey, 98516, US

6/10

Pleasant

12 Jul 2026

Patricia

Staff was very nice. Rooms needed attention as did hallways and elevator. We stayed at Comfort suites in Lakewood for a week at 12704 PACIFIC HIGHWAY. IT WAS EXCEPTIONAL !!!
LACEY location was not well kept up but okay for 1 night. Breakfast was nearly empty of food by 9:30 am In Lacey

10/10

Exceptional

11 Jul 2026

Mello

Great customer service very helpful. Very clean.

6/10

Pleasant

11 Jul 2026

Catherine

We stayed 4 days and we had the same breakfast. It would be nicer if there are different menu everyday. Others are aesthetics like the shower rod is almost going to fall and washer and dryer room opens very late and too loud. But overall, it was a okay to stay.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Sonya

Dated, older property. Carpet needs replacing badly. Room did not have any towels when we checked in and towels we did receive desperately needed replacing (all were ripped and tattered). We called front desk to let them know that we did not have towels, and she said they would send some to our room. After 45min of no towels being delivered, we went to the front desk to get them ourselves, and there were 2 other guests also at the front desk saying that they did not have any towels in their rooms either. When I got handed the towels from the person at the front desk, she said \"I'm going to run out of towels here\" instead of \" sorry you did not have any towels\".

Mostly clean but found fast food drink lid under vanity. OK place for a sleep, but property does not seem to have a high standard of upkeep.

Pet

6/10

Pleasant

09 Jul 2026

Rene

Needs improvement in this property.

Business

6/10

Pleasant

08 Jul 2026

Susan

Hotel was okay. Neighbor

10/10

Exceptional

07 Jul 2026

Lucila

Clean room the staff is nice and the parking is good

Family_with_children

6/10

Pleasant

06 Jul 2026

Benjamin

It’s a fine place to stay in a pinch so long as your expectations are realistic. The shower in our room was a real problem. The arched curtain rod with a single curtain allowed water to leak all over the bathroom, and from the look of the tiles, it had been that way for some time.

10/10

Exceptional

06 Jul 2026

Erica

Staff were very polite and helpful, the rooms were clean and cozy

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Shuangyan

Nice. Breakfast is good, save time.

10/10

Exceptional

02 Jul 2026

Benjamin

Clean comfortable , good place to stay for an overnight work job in Lacey

4/10

Poor

02 Jul 2026

AARON

From the reviews, I thought it would be a good place for families, but the guests in the room next to ours were partying late into the night and the front desk staff wouldn't do anything about it. I guess the hotel caters more to partiers than to families.

Family_with_children

10/10

Exceptional

01 Jul 2026

San Diego

Clean room and great service.

Family

4/10

Poor

30 Jun 2026

Siddhartha

The lobby had a bunch of lousy loud people screaming without any control when I checked in at 11pm. So no sense of quiet time. It doesn’t exist.
Secondly one elevator too small door for the trolley. Plus cones at every step. Safety hazard for people and uncomfortable elevator from 1960s.
Rooms hardly get any space to breathe, so yes you are not breathing easy.
The toilets are tiny either door opens or u stand on the potty seat; and yes, you sre given a soap bar as a body and hand wash. Is it an english lavendar soap? No, a pathetic tiny bar make your skin dry and seems like a washing clothes bar.
Now, breakfast thats awful and even the coffee machine needs cleansing.
Over all rating 2 only for the front desk who are trying hard working to make the Inn survive from permanent closure.

Family_with_children

8/10

Excellent

29 Jun 2026

John

Good value for your money

Partner

10/10

Exceptional

28 Jun 2026

Tammy

The front desk agent was very helpful & pleasant. We had to switch rooms because the one appointed had a floor fan in operation in the doorway. We told the front desk agent & she apologized & promptly found another room for us which was an even quieter side of the building.

Pet

6/10

Pleasant

25 Jun 2026

kai

As long as you don't raise the price at the last minute, I'll go with you again

Business

4/10

Poor

21 Jun 2026

Barbara

The hotel was old, felt dirty when you walked in and it had a horrible smell to it

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Sabrina

Enjoyed locations and amenities

Family_with_children

2/10

Poor

20 Jun 2026

Kayla

Stayed here a few times when they did not require a deposit. They now require a hundred dollar deposit I was not aware of. Expedia told me everything was paid for. I wasn’t expecting it and the room was non refundable through you guys.

Partner

6/10

Pleasant

20 Jun 2026

Debi

The location was easy to find. Check in was a breeze. Room had some issues with very uncomfortable bed- sank in the middle. The light covers were all scratched/broken. The hot tub’s jets were not working so it was more a warm bath. Pool was smaller than pictured. Breakfast ended at 9, which seems a tad early. Especially when jet lagged. I did manage to snag some food as they were putting it away, thankfully! We checked out a day earlier than planned- no refund but that was expected.

Family_with_children

6/10

Pleasant

20 Jun 2026

Carrie

The room was clean but the smell of the cleaning supplies they use was super strong. Road noise was loud. And the ac would not stay on. Staff was super friendly.

8/10

Excellent

17 Jun 2026

Christopher

Room was comfortable. Breakfast was very good, except for the coffee, which was surprisingly weak despite the area's reputation for good coffee.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Gisela

The staff provided excellent service, and the hotel was very clean and well maintained. Overall, it was a pleasant experience, and we would definitely stay here again.”

4/10

Poor

11 Jun 2026

Lisa

Major concerns number one is the pool lights very dangerous and they're hanging out of the walls.I don't understand but the room wasn't terrible.People were awesome

Friends_and_family Family

8/10

Excellent

07 Jun 2026

William A

The location of the hotel was perfect for our needs. The staff was friendly and efficient. The room could use refreshing. Needs new carpet but the room was good for the price.

Family

6/10

Pleasant

07 Jun 2026

Jennifer

Room was fine. Bathroom was dumpy. Expensive and they charge a $100 deposit on top of the room charge. People living in vehicles in the parking lot. Unhoused people living in the wooded area on the property

Family

4/10

Poor

06 Jun 2026

Shae

Dirty nothing like the pictures

6/10

Pleasant

05 Jun 2026

Geir

Staff was helpful including housekeeping staff. Pool was nice. Wooded setting was pleasant. Breakfast was mediocre. Coffee was ok. Not enough light in the room. Need device plugs. Bathroom was small. Smelled people smoking in their rooms. Overall doable. Will not stay here again.

Pet

6/10

Pleasant

05 Jun 2026

Carolyn

The hot tub was really dirty and disgusting same with the pool. The Jets for the hot tub did not work. It looks like the hot tub and the pool have not been cleaned in a while. The way the room was set up was mediocre. I could do better as a house cleaner. Not the best little hotel but it was okay for the time being.

Partner

6/10

Pleasant

04 Jun 2026

Shyanne

.

Family_with_children

4/10

Poor

01 Jun 2026

Derick

Clean

Partner

6/10

Pleasant

01 Jun 2026

Erick

I waited 8 minutes at the front desk to check in as nobody was there. There was a very strong chemical smell in our room. We had to open the window to air out the room. Hot tub wasn’t working.

Family_with_children

8/10

Excellent

27 May 2026

Robert

The room was clean, the staff was great. Breakfast was wonderful, after I added smoked Gouda to the standard Comfort Inn eggs, it wend to amazing. Because I wanted to bolt and run to beat Seattle traffic (no dice, Tumwater to north Seattle was almost 4 hours) I was able to make a sandwich to go with the provided sausages. The only downside and this is a maintenance or supply issue, the shower curtain was too short for the mounting of the rod. I had to moisten the curtain so I could stick the hem to the flat outside surface of the tub so water didn’t go everywhere. Other than that all was good.

Self

6/10

Pleasant

16 May 2026

Jeremy

One of the more run down comfort inns I’ve been to. Very old and in a sketchy area. Bums out near parking lot yelling all night. Didn’t feel safe but luckily nothing happened.

8/10

Excellent

12 May 2026

Carol

Comfortable, the windows open but it is a little noisy from traffic.

Partner

10/10

Exceptional

12 May 2026

Pamela

The registration employee exhibited excellent customer service. The room was very clean and equipped to meet my needs as was the breakfast. The setting was especially serene with exceptional natural landscaping.. My next stay will be at a Comfort Inn.

Self

10/10

Exceptional

05 May 2026

Alejandro

Clean and maintained property, staff were helpful. Very comfortable stay.

Partner

6/10

Pleasant

03 May 2026

Alyssa

When we first got there you could see parts of the building had completely fell apart. When we planned to enter there was a crackhead going back and forth from the door to the bench. We had to go in through the side which yes was our own decision but you would think you wouldn’t want an individual like that wandering around the property. Then of all hours of the night people were loud slamming things including staff while they were cleaning.

Partner

2/10

Poor

01 May 2026

Terri

Parking was not safe. People throwing up in parking lot..very sketchy. One of our group rental cars had the gas tank drilled and drained. The police stated they are there once a week for parking lot vandalism. The pictures do mot represent the condition of the property.

Friends

4/10

Poor

27 Apr 2026

David

Pretty standard, felt like it hadn’t been updated since the 90s. Noisy occupants at all hours. Room was dark and dingy.

Partner

6/10

Pleasant

26 Apr 2026

Bear

Clean room. Friendly staff. Free breakfast. Overall hotel a bit outdated, but comfortable for an overnight stay.

Partner

8/10

Excellent

17 Apr 2026

Kristen

Didn't get the chance to check out the pool, but it was satisfying to see that they were thoroughly doing a deep clean on it when we left, and it didn't even look dirty. Friendly staff, clean room, we will stay here again!

Partner

10/10

Exceptional

11 Apr 2026

Lizzy

Really loved the breakfast buffet; it's great for fueling up for a long drive!

Family

10/10

Exceptional

10 Apr 2026

Sarah

Everything was clean staff was friendly and breakfast was great!

8/10

Excellent

06 Apr 2026

Matthew

There was alot nearby. Even a Sharis! Prperty was in a small forrested area off a main road. There was a fence around it and lots of trees. It felt very PNW just on arrival. Staff was pleasant and friendly. Room was adequate and clean. All needs were met.

10/10

Exceptional

27 Mar 2026

Mara Jade

The room was clean, and up to date. The breakfast was really good. The hot tub could have been a few degrees warmer but it was open, and very spacious!

10/10

Exceptional

26 Mar 2026

Kemle

Clean, friendly, fresh breakfast

Family_with_children

10/10

Exceptional

25 Mar 2026

Salome

Stayed there twice. We love it there, the staff were so nice and very helpful.

Family_with_children

10/10

Exceptional

22 Mar 2026

Dagmar

Good location, with walking distance to various restaurants. Friendly staff. Nice breakfast options.

Partner

6/10

Pleasant

22 Mar 2026

Richard

Breakfast was terrible couldn’t eat it. Pool was ice cold hot tub was moderate.

10/10

Exceptional

27 Feb 2026

neil

Room was very clean and on top of that customer service was great.

2/10

Poor

25 Feb 2026

Brooke

The hotel is old and dirty. The first room we went in was on the bottom floor and the window didn’t lock. I asked if we could switch rooms. We went to the second floor and it was fine. The curtains looked like they had blood on them. The bed was fine. The bathroom was clean, so we stayed. You get what you pay for.

Family

2/10

Poor

22 Feb 2026

Petina

Terrible room smell.

6/10

Pleasant

22 Feb 2026

Jeff

Hotel is definitely aged and not much upkeep. Paints chipped all over the walls in the room. Front of the building has a gaping hole in the roof. Dirt and grime in the bathroom.

Beds were comfortable and clean so there’s that.

Friends_and_family Friends

10/10

Exceptional

21 Feb 2026

Brittany

The property overall is a bit in used condtion. I wouldn't call it rundown, and that type of thing doesnt bother me at all. I booked just for an overnight get away with 4 of my kids to swim and hang out. We had a clean and spacious room with 2 queens, pull out couch, small dining and coffee table. Bathroom was tight for space but had everything we needed. My kids had a blast at the pool and hot tub. We went 3 times during our 1 overnight stay. I loved the endless towels available at the pool. Free parking, no issues and no weirdos. Awesome breakfast buffet with tons of options. Every employee was extremely nice, I didn't feel the usual discomfort I tend to feel when I show up with my kids. I would take my kids back. You do need a physical card for $100 deposit, I almost blew it because I had just my digital wallet. Was able to use one of my kids greenlight debit cards to get the deposit paid! No tap payment available. Thanks for a great time!

10/10

Exceptional

18 Feb 2026

Donna

Clean room, good workout room, breakfast had a good mix of hot and cold choices

Partner

10/10

Exceptional

16 Feb 2026

LaDonna

Yes

Business_and_leisure Friends

4/10

Poor

16 Feb 2026

Mikaela

The facility was dirty and walls and floor were scuffed. the room was missing artwork and had nails sticking out of the walls. The iron was broke and had burnt residue on the bottom. The ironing board was broken and continuously collapsed. The staff was, however, very pleasant.

10/10

Exceptional

14 Feb 2026

William

Great room. Helpful staff

Business

2/10

Poor

14 Feb 2026

Jackie

I did one night booked for 2/6-2/8/26 went down on February 7th at 7am & again at 8:30am to cancel my stay & receive my money back paid protection plan not only did i do the respectable thing to cancel reservation i checked out at 9am 2.7.26 but still paid as if i stayed so no star's poor management skills!!

Family_with_children

4/10

Poor

12 Feb 2026

Cara

First thing first I would like to say that the staff was very nice and helpful. The manager worked with me when I had to cancel a nights stay and worked with Expedia.
The room is another story.

10/10

Exceptional

10 Feb 2026

Jacinta

Front desk was great

Business Family

10/10

Exceptional

06 Feb 2026

Ann T

The stay was just what I was looking for. The people sho worked there we very nice and highly responsive. the room had just sat we needed and clean and nice.

Leisure Family

10/10

Exceptional

26 Jan 2026

Answers

The room was very clean, and the queen size bed was comfortable. I liked the large bathroom with the walk-in shower. The staff was courteous and friendly. The free breakfast was delicious, the smell of waffles filled the hallway.

10/10

Exceptional

25 Jan 2026

Daniel

Clean and comfortable

6/10

Pleasant

23 Jan 2026

Elizabeth

The hotel was a bit more run down than I expected, but the room was fine and most importantly, it was clean. The staff was nice. Parking is free which is always nice.

Business Self

4/10

Poor

23 Jan 2026

Melinda

Breakfast is the normal. Hot tub jets need a little work . I ordered my room and said I had a dog and would need a bottom floor for my disability. Didn’t get that nor did they find me one for the next night. When I know one person down stairs left.

8/10

Excellent

20 Jan 2026

Gregory

Clean room. Courteous staff. Breakfast was so-so, but at Lt east it didn’t cost anything extra.

Business Self

2/10

Poor

19 Jan 2026

Robert

Well the room had cobwebs in the corners of the room in the closet the TV had dust bunnies behind it bigger than my cat food is okay if you like that type of thing I mean it's not bad but then again it was just scrambled eggs and I appreciative of the food but I had to hear about the flooding of the rooms from this one lady that was going berserk and the floor had carpet they looked like it had been torn up cut out and put back together recently it was a $25 a night room and it definitely wasn't a upgraded suite or anything like it there was a couple good things about the place and that was the night auditor and the easy check-in through Expedia

Business Pet

8/10

Excellent

19 Jan 2026

Teresa

Clean and comfortable. Pleasant staff. Breakfast was decent quality with adequate offerings, clean, and well kept. Our room was great and our floor was quiet. We had a great stay. Thank you for your hospitality.

10/10

Exceptional

14 Jan 2026

Dewey

Great price and clean rooms

8/10

Excellent

13 Jan 2026

Anthony

Clean room, great amenities while here. I think the power outlet messed up my game console's hard drive. Other than that amazing place.

8/10

Excellent

12 Jan 2026

Chalita

Friendly staff

Business Self

10/10

Exceptional

12 Jan 2026

Amber

Staff is friendly and helpful every one of them. Looks updated, it’s clean and the pool/hot tub area is nice. Pool is heated and the grandkids enjoyed it. Room was nice and well kempt. Cleaning staff is very friendly and do a really good job. Breakfast was perfect and had a good selection. I stayed for 4 nights and it was a great stay. I will definitely return for my next visit with family.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Amber

Staff was very helpful and friendly. I stayed for 4 nights visiting kids and grandchildren. Pool is heated and the pool area is very clean. The hotel looks like it’s been updated and was perfect for my stay. Breakfast is good and had the perfect selection. I was very happy with my stay. I will definitely return for my next visit and stay at this comfort inn. P.S housekeeping staff is very friendly and do a very good job as well!

Friends_and_family Family

6/10

Pleasant

11 Jan 2026

Pamela

Room was fine, staff was great, the disinfectant smell in my room was overwhelming.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Kathy

The staff was great. The breakfast area was out of items.

8/10

Excellent

10 Jan 2026

Dan

Clean, comfortable. Noce staff

Partner

10/10

Exceptional

08 Jan 2026

CHARMAINE

Great room, big and clean, very nice staff, comfortable beds.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Michele

the desk staff is very friendly
remembers me every time i stay
clean room
breakfast has good options but it’s the same thing every day for hot items scrambled eggs, potatoes and link sausage
biscuits and gravy on the weekends
no complaints
i stay here every time I am in town

4/10

Poor

01 Jan 2026

Emily

Starting with the positives first. The staff was kind. The beds were soft and the showers were warm. The rooms were fairly clean. However, the breakfast was not good. The potatoes and sausage were barely cooked and there was no creamer for coffee for 2 days out of our 4 day stay. The jacuzzi was broken and murky. The bed frame in the room had jagged metal pieces sticking out right at ankle level that hurt 2 people in my party. The most disgusting thing was that there was packages of raw chicken breasts and chicken feet outside. All in all, I would not recommend.

Leisure Family

10/10

Exceptional

31 Dec 2025

Angel

.

10/10

Exceptional

31 Dec 2025

Angel

.

Business_and_leisure Self

10/10

Exceptional

27 Dec 2025

Kathy

Clean room and staff were very welcoming. I will most likely eat at Perkins because I love their breakfast.

Self

6/10

Pleasant

27 Dec 2025

Arlene

The check in was easy and staff friendly. The room was quite dark. Make sure you bring appropriate cords to charge phones and computer. The breakfast was ok. We were thankful they had something to offer.

Friends_and_family Friends

8/10

Excellent

24 Dec 2025

VINCENT L.

room needed some attention, but staff was excellent.

6/10

Pleasant

22 Dec 2025

Saul

To much noise in the hallway in the middle of the night.other than that everything was good.

2/10

Poor

22 Dec 2025

Rachel

Hot tub was out of order and we even said something upon check in about how we were wanting to use the hot tub and they didn’t tell us it was out of order. Went down for breakfast at 7:30 and everything was cold. Had to reheat it. If I could give them a 0 star rating I would.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Christine

Good

Business_and_leisure Self

6/10

Pleasant

18 Dec 2025

Kevin

There was an incident during my stay where a tree fell on the hotel and across the exit of the hotel parking lot, so no vehicles were able to leave until the tree was cleared hours later. The power was also out due to a major storm. The tree falling on the hotel was nobody’s fault and things happen, but I was disappointed that no staff members were communicating with guests about the incident or providing any updates.

Leisure Family_with_children

8/10

Excellent

13 Dec 2025

John

Nice staff.

Leisure Family

10/10

Exceptional

12 Dec 2025

Elna

Yes

10/10

Exceptional

05 Dec 2025

Jacob

Accommodations for dogs and clean room were great!

Leisure Pet

10/10

Exceptional

05 Dec 2025

Kenneth

Yes

Leisure Family

4/10

Poor

01 Dec 2025

Jon

multiple scraped on the walls of the room, frayed carpet, weird stain in bathtub and on bathmat? Continental breakfast was greasy sausage and powered eggs. You get what you pay for but I would expect more from a hotel in the capital of a state.

Leisure Family

8/10

Excellent

29 Nov 2025

Amy

Good breakfast. Clean room. Hot tub was out of order, though.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Troy

Spotless room. Courteous staff. Slept like a baby.