Extended Stay America - Olympia

4/10

Poor

25 Mar 2026

Robert

Noisy fans in poor conditions
No maintenance person to fix.
Bad night

10/10

Exceptional

19 Mar 2026

Peggy

Staff was amazing and room was beautiful.

Self

4/10

Poor

18 Mar 2026

Cynthia

Property is under construction. Started at 6:30 in the morning so hope you don’t want to sleep in. Breakfast that’s included is coffee and tea. If you include breakfast you should be able to chew it! No ice machine on property. They allow animals in all the rooms. Our bed skirts had white dog hair on them. Front desk staff could care less about our concerns or complaints. Only positive I can give is location. Close to shopping and freeway.

4/10

Poor

05 Mar 2026

James

Was very noisy, from the room above me. The floor creaked anytime they walked around, which went on through the night. The room was at least clean. Front desk people were sketchy. I'm never going back!

Self

10/10

Exceptional

22 Feb 2026

Anthony

Great staff and great place to stay even doing the remodel

10/10

Exceptional

18 Feb 2026

Jason

Great

2/10

Poor

05 Feb 2026

Anne

There was food in the refrigerator from a previous guest and the room was not clean (noticeable pet hairs on furniture). I attempted to talk to someone at the front desk, but no one was there between 9:30-9:45, so I ended up leaving and did not stay.

Business Self

2/10

Poor

01 Feb 2026

Jonathon

Horrible experience! They promised a refund of half of our money since we left early due to poisoning of one of my kids. I called to follow up, they promised to call me back, but they NEVER did. Do better!!!

Leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Wanda

Great

10/10

Exceptional

22 Jan 2026

Auntoria

It's was cool

6/10

Pleasant

19 Jan 2026

Kenny

Internet was fine but I didn't like that you had to pay for faster internet

Partner

4/10

Poor

14 Jan 2026

Angelina

The room and amenities were great, clean and operable in every way. The housekeeping and front desk staff were fabulous and cheerful and helpful. Their floor manager however lacks basic decency and communication skills. My kids and I slept in and missed check out time but enjoyed the stay so much we planned to extend the room, I went to the front desk and discussed options with the staff member who suggested I call Expedia to see if there was any assistance offered in our goal, so I exited the building to walk my dog while calling. My phone needed charge so I went to my vehicle to call when my kids called saying they were being threatened with police if they don’t leave right now. Immediately after I get a phone call from said manager accusing me of ignoring her staffs requests for me to vacate the room - when I corrected her in advising nobody’s asked me to leave she asked me to call support of the website I used for booking and that’s what I was doing what is the issue and all of the sudden the problem was the “condition of the room” my children were sleeping on the bed with a mountain of clean clothes we’d just washed and I was making use of the amenities in room by cooking them a proper supper which was a luxury for us at the time. The room looked like people were actually living - which apparently offended her. She advised me she added me to some power trippy do not rent list and I ended the conversation and collected my children belongings and spent my money elsewhere

8/10

Excellent

02 Jan 2026

Brittany

Our breaker box at home died and we had no power or heat. Room had your basic necessities and was reasonably priced. For the 3 days we had to be displaced from our home it was comfortable and convenient. Our interactions with staff were always friendly.

10/10

Exceptional

29 Dec 2025

Anthony

Great place to saty

Business_and_leisure Partner

10/10

Exceptional

29 Dec 2025

Anthony

Everything was great the staff was the best and the stay was excellent. They are always welcoming when I stay

Business_and_leisure Partner

10/10

Exceptional

18 Dec 2025

Zachary

Great stay

6/10

Pleasant

13 Dec 2025

Colin

Big room, comfy bed. Thin blankets, had to crank the heat. Breakfast was just instant oatmeal. Kinda what you would expect for the price and fine for a night.

Business_and_leisure Self

8/10

Excellent

10 Dec 2025

Jacob

Convenient location, minimal breakfast options. Good value

Leisure Partner

8/10

Excellent

04 Dec 2025

Joshua

Very quiet at night. Peaceful. I didn’t expect that. The building has seen some days. Multiple people walking their dogs. So it’s pet friendly. And the bed was comfortable.

10/10

Exceptional

04 Dec 2025

Alan

Staff good and attentive. Bed and pillows comfortable. Breakfast is oatmeal, fig bars, muffins, coffee & other hot drinks. Eat in room if you want oatmeal. I would stay again. Price is right.

Self

10/10

Exceptional

03 Dec 2025

Anthony

Excellent place to stay friendly staff and helpful when you need something

Business_and_leisure Partner

10/10

Exceptional

03 Dec 2025

Zachary

Great place and staff

10/10

Exceptional

02 Dec 2025

Zachary

Great stay

10/10

Exceptional

29 Nov 2025

Joshua

Friendly staff, clean room, everything was great!

Business_and_leisure Self

6/10

Pleasant

22 Nov 2025

Damien

The bathroom sink didn't drain. My room key didn't work. The \"free breakfast\" should called something else. I came down at 7 and there wasn't anything there but one oatmeal bag. The air is loud and kept me awake. The elevator smelled of Marijuana.The staff was friendly.

Business Self

8/10

Excellent

18 Nov 2025

Nathaniel

customer service is friendly and helpful.

10/10

Exceptional

08 Nov 2025

Robert

The best part about this property is the person named cheddar and I don’t mean the money I mean the cheese she also goes by shredder. She is tiny but mighty a sweetheart, but also knows how to make sure you mind your ps and cues in all situations. I highly recommend going on any day of the week your heart desires because not a single person there is rude or mean or treat you like you’re less than the most important person when you walk into that lobby. The prices are perfect. The beds are comfortable and the TVs are huge 4K televisions that you can also plug a Roku in to make yourself feel more at home. I go here every single week when I’m in Seattle I would not go anywhere else to stay this place feels like home away from home and I cannot think of another place. I’d rather be when I’m working 15 hour days.

2/10

Poor

07 Nov 2025

Sabrina

The room smell like smoke, It was suppose to be nonsmoking. People walking above our room all night long. People yelling in the hallway. Reported to front desk, it felt liked nothing got done.

Business Family

6/10

Pleasant

29 Oct 2025

Felicia

Heater was noisy. Not much to breakfast. No dining room.Had to go get hair dryer. Plenty of room and full kitchen.

Leisure Family

2/10

Poor

26 Oct 2025

Ngim

The rooms were old and had lots of stains on the carpet and smelled like smoke. The free breakfast had only

10/10

Exceptional

22 Oct 2025

cal

Good stay

Friends_and_family Friends

4/10

Poor

19 Oct 2025

david

Dirty and poor service

Partner

10/10

Exceptional

19 Oct 2025

Jeff

A place to relax and sleep nothing special

Leisure Self

10/10

Exceptional

18 Oct 2025

Jeramie

Good place?

8/10

Excellent

08 Oct 2025

Judith Anne

The parking lot has plenty of spaces and is well lit. The room was clean. The staff were great.

6/10

Pleasant

01 Oct 2025

Katherine

Convienet to friends and family but just a place tolay our heads. Nothing special about the place

Leisure Partner

6/10

Pleasant

25 Sep 2025

Anna

Breakfast was only coffee and oatmeal packets. No muffins or granola bars as advertised.

Our room was wheelchair accessible. The shower had no lip to prevent water leaking out, so the entire floor was flooded. My partner slipped and fell and hurt himself. Make sure to request a non-ADA room if you are able!!!

Leisure Partner

10/10

Exceptional

25 Sep 2025

Luis

Nice

Leisure Partner

10/10

Exceptional

22 Sep 2025

Anthony

Great staff and very quiet and convenient for travel close to the highway

Business_and_leisure Partner

6/10

Pleasant

20 Sep 2025

Paul

They would not provide wifi without me releasing my email for their advertising. I did that and there was still no wifi. No USB charging ports in the room like all modern hotels provide. The breakfast was unlike what they advertised and probably the worst I've ever had in a hotel. The only offerings were instant oatmeal packets that I could make in a coffee cup or tiny, dry old chocolate muffins. Icky!

Business Partner

6/10

Pleasant

20 Sep 2025

Edward

Listing needs more info on rooms

The room was a great size, had a little kitchen in it but we checked in late and there was absolutely no cups or coffee pot in the room. Normal ammenities needed to he requested from the front desk and we were beyond tired when we got there.

Partner

8/10

Excellent

19 Sep 2025

Anthony

Nice staff

Business_and_leisure Partner

8/10

Excellent

15 Sep 2025

Natonya

Always clean. I make this my choice of stay once every month for business. Not a choice of stay if you are looking for breakfast. They only provide muffins and coffee.

Business Self

4/10

Poor

14 Sep 2025

James

Shower head was broken. Table almost collapsed. Wife was not able to operate the recliner.

10/10

Exceptional

12 Sep 2025

Luis

Everything was great!

Leisure Partner

10/10

Exceptional

11 Sep 2025

Devonte

Good stay

Business Family

2/10

Poor

09 Sep 2025

Tianjing

The room we book has so noisy fan, we tried to turn it off but it does not work at all

Leisure Family

6/10

Pleasant

08 Sep 2025

BRIAN

The property is a little dated. There was a cleaning smell in the rooms and the hallway. Location was good and the beds were comfortable.

Family

4/10

Poor

02 Sep 2025

Jennifer

Needs a ice machine

Business_and_leisure Family

6/10

Pleasant

01 Sep 2025

Verified traveler

Nothinb was good just a place to stay the night. breakfast was very poor- considered nothing.

Partner

10/10

Exceptional

30 Aug 2025

Collin

The staff is extremely nice. It’s very quiet. There’s access to a 7-11 and a jack in the box within 100 yards from the lobby entrance.

8/10

Excellent

26 Aug 2025

Verified traveler

Olympia trip

Great experience. Loved having a large fridge & small kitchen in the room. AC was super quiet. Small tv. Comy bed. Clean.

Not much in the way in terms of breakfast selection. but we were ok with the limited amount offered. Great for the price & location near downtown.

Partner

2/10

Poor

25 Aug 2025

Pavan

Undated property, beds are not comfortable and bedsheets pillows are smelly. Grab n go is not worth per dollar.

Leisure Family

6/10

Pleasant

25 Aug 2025

Simore

The front desk clerk was very friendly and helpful. She should not have had to be helpful about the fact that my room had not been made up, and move me to a different room.
The hotel is celebrating 30 years, and it looks like they haven't refreshed much in all that time. Everything was a little on the ragged side. I doubt I will stay here again.

Leisure Self

4/10

Poor

25 Aug 2025

Sandra

Good location is all I liked. The rest: all I can say is DON'T STAY HERE UNLESS THERE IS NO OTHER CHOICE. The rooms are shabby and the rugs look like every animal in Tumwater peed on them. The corridors always smelled like marijuana. The rooms have a kitchenette but you have to ask for plates and flatware. When we did, a dirty bowl and an incomplete set of flatware were sent in a plastic bin. There is nowhere to sit outside, not even a bench by the door. If you have animals, you are charged a hefty daily fee PER ANIMAL. We moved to a Marriott as soon as we could. If traveling with pets, a room there will cost less and you won't worry about walking on the carpet in your bare feet.

Leisure Pet

8/10

Excellent

20 Aug 2025

Brady

The staf that checked us in was extremely nice. But the condition of the hotel itself was more like a motel 6 and had sveral families living out of it on out floor with barking dogs and the smells that come with them. The smell of weed seems to be with us the entire way from the lobby to our room. \"Breakfast included\" means coffee, tea and granola bars.

Leisure Partner

4/10

Poor

17 Aug 2025

Amy

Ammenities were severely misrepresented in the listing vs reality, and as such room was way over priced. Will not stay here or use expedia ever again. Trivago from now on.
Horrible facility.

Leisure Partner

6/10

Pleasant

17 Aug 2025

Michael

The bed absolutely sucks. There's no support in it at all. The breakfast was decent coffee dry packaged muffins and an ok blueberry nutrigrain bar. Subpar at best.

8/10

Excellent

15 Aug 2025

Matthew

Disappointing

Advertised as a free \"breakfast bar\" but was really a couple of danishes and coffe. I think they had a packet or two of instant oatmeal as well. Also, elevator was broken.

Partner

6/10

Pleasant

13 Aug 2025

Shannon

I couldnt sleep in bed lucky i had a blanket cause there was some black stuff in it.

6/10

Pleasant

26 Jul 2025

Yash

Nice and pleasant stay - Do not expect good breakfast or something

8/10

Excellent

25 Jul 2025

Sanjiv

Good place to stay for short or long term. Need to modernize furniture, especially electrical outlets. Lobby should be cleans and disinfected on regular basis as it was smelling.

Leisure Partner

4/10

Poor

23 Jul 2025

Sheila

My room smelled so horrible like urine. I have stayed at other extended stays but the amenities need upgrades.

Business

6/10

Pleasant

20 Jul 2025

Melissa

Front desk people were great, as they always are at this location. The good: Main areas of room reasonable clean. Floor appeared cleaned and mopped on the areas where you walk. The location is convenient because it's right next to a convenience store and west olympia isn't far. Air conditioning unit working and in good order. The bad: Fridge had not been wiped out. Red jelly-like substance smeared on the top rack. Crumbs of last guest on the bottom of the fridge. Faint sea-food like smell in the room permeated and did not go away, I just got used to it. The areas of the floor that are visible to the eye but not walked on had not been cleaned. Bed was neat, clean and tidy, however it was not real comfortable. Last time I stayed it was, so it really depends on what room you get, I think. There was a long black hair on the side of the shower wall. There was a short curly hair in the bottom of the tub. It grossed me out and I declined to take a bath like I had planned and just took showers. Looked like cleaning the room was a rush job. For what people pay if it's only one night, we deserve better. The good again: the front desk people are always a great example of excellent customer service and always have a great attitude. That matters a lot. This company does great with front desk service but needs to raise their housekeeping standards when they train staff in that role.

Leisure

2/10

Poor

16 Jul 2025

Eve

Don't stay at this sh#thole

Dirty, smelled like cat pee. The manager gave us a hard time until we made her come up and smell it. Their idea of breakfast was literally instant oatmeal packets and hot water.

2/10

Poor

15 Jul 2025

Martha

The property was dirty, and there was all kinds of homeless people parked outside the property

6/10

Pleasant

15 Jul 2025

gene

Most places like this have a breakfast room and provide you with a substantial breakfast. This one does not. They did however give us a kitchen in our room, although you have to get utensils, dishes, pots and pans from the front desk. In any case, we didn't use the kitchen. Also the mattress was not great and the room smelled like fresh wall paint. You can do better for your money.

Leisure Family

10/10

Exceptional

15 Jul 2025

Philip

Very clean, professional and above standard staff

Business_and_leisure Self

6/10

Pleasant

14 Jul 2025

Mariah

The cost of this room is not equivalent to the quality. Staff interactions were ok, not great, location was decent.

Leisure Family

6/10

Pleasant

13 Jul 2025

Joshua

The ac in the room did not function properly. Floors were sticky when checking in. Offered breakfast is just coffee and muffins.

Leisure Partner

8/10

Excellent

12 Jul 2025

McKenzie

It was okay

Self

4/10

Poor

08 Jul 2025

Terry

Would not stay there again, no ice maker, no blow dryer, hot water not hot enough super loud fan in AC. Front desk receptionist was great

10/10

Exceptional

05 Jul 2025

Leslie

Gpod

Leisure

6/10

Pleasant

05 Jul 2025

carrie

Please see other reviews

6/10

Pleasant

05 Jul 2025

carrie

Please see other reviews

Business_and_leisure Family_with_children

6/10

Pleasant

05 Jul 2025

carrie

Certain staff is amazingly gracious. I stayed at this location for almost four months. When you reside at a location with multiple people you always have stipulations but local staff seemed to deal with local situations fairly well. They have the most whitest sheets ive ever seen, most prompt response to issues and a knack for dealing with the most vast of issues. My car was towed however without notice which should have been dealt with differently. I understand circumstance but believe we all have some. Blessings to the kind staff i did get to know.

Business_and_leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Joshua

Very nice

Leisure Friends

6/10

Pleasant

30 Jun 2025

lorna

It says there is a breakfast offered. We went before the breakfast hours were over. There was coffee and instant oatmeal available. No juice, no pastries, no fruit...you can advertise breakfast with options you had.

Leisure Friends

2/10

Poor

30 Jun 2025

Michael

Took reservation, charged card, then didn’t have room available. 7-10 days later issued refund. Should be illegal.

8/10

Excellent

26 Jun 2025

Shawna

The floor was dirty from.prior guest/guests , dog hair on the walls and water pressure in shower was weak.

I liked having a big fridge and kitchen in the room.

8/10

Excellent

22 Jun 2025

Cameron

.

Leisure Partner

10/10

Exceptional

20 Jun 2025

Jodi

Very nice and clean

8/10

Excellent

20 Jun 2025

Diana

Was not a comfortable bed otherwise it is a great place to stay.

Leisure Family

4/10

Poor

14 Jun 2025

Verified traveler

Not recommended

Rougher clientele. Bed appeared to be wrapped in plastic? Sounded like a baby mattress when I went to sit on it. Very dim lighting. Noisy fridge. Thin walls-could hear neighbors next door talking, watching tv, and coughing every 5 seconds. Very sketchy feeling. Only saving grace for property is check in gal was phenomenally friendly and helpful. Booked a 2 night stay-left after 15 minutes. Did not feel safe. Was told I would receive a refund of the second night. I did not. Called the property several times and manager was always out. Emailed-no response. Would never stay here again nor recommend it. :/

Self

2/10

Poor

14 Jun 2025

Gregorio

Dirty, unsafe, inappropriate and not family friendly.

Leisure Family

8/10

Excellent

13 Jun 2025

Bryan

It was a standard hotel for travellers. I was there 1 night and that was enough for me. Nothing problematic, just there are many better options today.

Leisure Self

8/10

Excellent

12 Jun 2025

Michael

Love the staff

Business Self

4/10

Poor

02 Jun 2025

Andrea

Not my favorite

There was hair in the shower and on a few towels in the bathroom when we arrived. The fridge/freezer was so loud we had to unplug it for the night. The stairwells smelled of leftover pot smoke. A crew of 5 people hung out in the parking lot smoking most of the night with a barking dog.

Friends_and_family Family

10/10

Exceptional

19 May 2025

Verified traveler

Outstanding!

Very friendly service.

Friends_and_family Family

4/10

Poor

13 May 2025

Paul

Bad

Leisure

6/10

Pleasant

13 May 2025

carrie

Women be aware of your surroundings. Thank goodness my man was not working at the time as a guy knocked on the door asking to take our trash out. My man almost busted him as he should.

Leisure Self

6/10

Pleasant

12 May 2025

Debbie

Needed a place close to car dealerships and tit the bill.

Leisure Family

8/10

Excellent

10 May 2025

Monica

The staff was absolutely wonderful check-in was good check out was good other stuff not so good. Luggage carts not enough

Leisure

8/10

Excellent

07 May 2025

Kathleen

Nice stay.

The lady at the front desk was very nice. I had a relaxing evening and a good night rest. Overall quite. I felt safe.

Self

10/10

Exceptional

05 May 2025

adalia

Love staff. Thank you Nancy

Business_and_leisure Friends

8/10

Excellent

05 May 2025

Scott

Curb appeal is great , just average and the breakfast was coffee and small packaged muffin

Leisure Family

8/10

Excellent

02 May 2025

Jeffrey

The property itself was mostly fine. Dirty hallways, and elevators. Staff was helpful and nice. To the left of the property is a 7 eleven where there is a stairway to Hotel and I would go down that at night. Homeless people, trash, and used needles everywhere.

Leisure Self

8/10

Excellent

01 May 2025

DAVIDE

The staff was great, and everything was clean. The breakfast was simple, grab-and-go items. If you are looking for a longer stay, this would be perfect, it has the feel of a furnished studio apartment. Some neighbors were a little loud, but the staff worked hard to keep everyone happy. It was what we needed for a couple of nights and was very conveniently located near I-5.

Business

2/10

Poor

30 Apr 2025

Angela

We arrived at this hotel and it immediately felt unsafe. The area seemed sketchy and it seemed as though the hotel was being used as low-income housing. We got into the elevator after checking in and it was filthy and the whole hotel smelt like a grease trap. The hallway to our rooms was also gross but the room itself was fairly clean. The room was just sad and we didn’t feel comfortable at the hotel so left and got a room for cheaper at the nearby Best Western which was great. We requested a refund and received $26 so was quite the loss for our family but we just didn’t feel safe.

Leisure Family_with_children

4/10

Poor

27 Apr 2025

Fred

Just sad 😢

The bed has horrible springs. The towels have small holes. The hotel messed up the other customers reservation and did not have the correct room for them that was on their conformation.

Self