Name: Viva Tangerine by Wyndham, A Trademark All Inclu
Address: Carretera Sosua Cabarete, Cabarete, 57000, DO

Viva Tangerine by Wyndham, A Trademark All Inclu

Puerto Plata · Dominican Republic

Carretera Sosua CabareteView location

100 reviews shown

10/10

Exceptional

20 Jul 2026

Melissa

Great experience all around.

Friends

8/10

Excellent

18 Jul 2026

harvey

The good: Viva tangerine resort was great stay, the rooms where kept clean and tidy, single pool which can get filled up quick at times but the beach was awesome, anemities was ok, resort activities was enough to keep you occupied if you don't do excursions. The bad: not alot of English speaking staff but we manage to get by, main building elevator kept breaking down and when it does work it smelled really bad we opted to use the stairs for that reason. The three resort restaurant Viva Mexico, La Vela and Melt food wasn't that great, almost all the food we tried was tasteless or generic if you're lucky with Melt having decent taste. The buffet area has way better food, to go through the hassle to get reservations should warrant great tasting food, the theater employees where entertaining when in the theatre however when they perform at the pool area they where severely out of sync with each other, trying to get guesses engaged was so laughable that we found that entertaining. Also those very staffs seem to wear many hats at the resort, we see many of them at different time of day performing other duties ( I can only hope they are payed well and not over worked). Overall the resort was good despite those flaws. I can see myself returning in the future or using another viva location on our next family vacation

Family_with_children

10/10

Exceptional

18 Jul 2026

Kenneth

The staff is so kind and cater to the needs of all guests.

Self

8/10

Excellent

18 Jul 2026

Domingo

It was very nice

Family_with_children

6/10

Pleasant

16 Jul 2026

Oscar

The room where we were at in the back it smelled really bad. Overall the staff was good the food was ok. The bar was good and the staff was really helpful.

Family

4/10

Poor

16 Jul 2026

teresa

0 customer service when it come to the buffet, you have to look for someone to assist you, there was never a clean table you have to ask for the table to be clean in order to sit. The bathroom shower had mold, and they wanted me to go for a presentation/meeting to become a member; first of all, your presentation should be the room I’m staying in for the whole week, don’t give me a crappy room then show me what I can get if I become a member it doesn’t make sense if you want to sale something start by the room I will be staying. Your customer service should be equal don’t tell me is for members only when I’m paying you a lot of money to stay on your hotel/resort for a whole week. The only friendly people was the ones in charge of entertainment and the one behind the pots of food at breakfast and dinner.

Family_with_children

2/10

Poor

15 Jul 2026

Ivelisse

Please don’t bother to book this places. I requested a room free of any mold smell from the air condition. Went I got there those were the only room they had. I end up in third flood. The room I stayed was not ready the room only had two towels (we were 4) there were not feet towel either. They kept saying they were going to bring towels and a glass bottle to drink water, That never happened. There was no hot water. The water was spilling all across the bathroom went taking a shower.

Food was disgusting. Nothing was flavorful or hot. Went approached the staff they were not nice about. I saw people picking food out of the buffet with their hands(gross). A disaster, major locking a hygiene.

I was there over night. I left in the morning to another resort.

Family

6/10

Pleasant

14 Jul 2026

Abel A.

Muy hermoso todo y atentos, el aire de la habitación no funcionaba y la chica de las reservas para los restaurantes siempre tenía mala cara y supuestamente nunca hubo cupo

Partner

4/10

Poor

13 Jul 2026

Yolanda

We stayed for four days and three nights, and the air conditioner in our room only worked for the first four hours of our stay. Maintenance came to \"fix\" it three separate times, but the problem was never resolved, so our room remained uncomfortably hot for the rest of our visit.

In our other room, the phone didn't work at all. We reported the issue and were told it would be repaired, but it never was. Despite the ongoing problems with both rooms, no one ever offered to move us to different rooms or provide another solution.

Overall, we were very disappointed with how these maintenance issues were handled and expected much better service.

Family

2/10

Poor

12 Jul 2026

Kelvin

Muy mal servicio

6/10

Pleasant

09 Jul 2026

Nathalia

No todo fue genial pero en lo que cabe algunas cosas bien un olor muy fuerte en los pasillos de mi anotación 2305 muy mal olor

Family

6/10

Pleasant

08 Jul 2026

Martha

The room was clean , no place to put luggage on.the bathroom door did not close completely. The elevator did not work, I was on the 3 floor , hard to bring down the suitcase. The buffet food was okay. A lot of the food was cold. On the weekends when there is more people the buffet was crowded, need more staff to work the buffet .

Family_with_children

2/10

Poor

04 Jul 2026

Ewa

Rooms are in terrible shape - bathrooms even worse. Staff is nice when you get their attention. Ocean view rooms are located over and next to a bar/entertainment area which gets very loud at night.

Family_with_children

2/10

Poor

30 Jun 2026

Beatrix

I was very disappointed with my stay, especially considering how expensive it was.

First, there is no bottled water, coffee, or any type of beverage provided in the room. I'm not sure what the point of having a mini fridge is if it's completely empty. Instead, you're given one large glass bottle that you must refill yourself downstairs. And if you want the water cold you must go to the buffet area, We requested more water, and after waiting three hours, someone brought us...another empty glass bottle.

The bathroom was also disappointing. The shower had visible mold, and the room only came with two bath towels—no washcloths or hand towels and we had to use our used towel on the floor to soak up the extra water.

Another major issue was accessibility. We were staying on the third floor, but the elevator was reserved for staff and was out of service for guests the entire day.

The food was, without question, the worst I've ever had at any resort. I ended up living on bread and butter because so little of the food was enjoyable.

The pool area was also lacking. There wasn't a single umbrella available for guests, so if you wanted shade, you had to drag your chair under a tree. The beach had the same problem—no umbrellas there either. To make matters worse, the pool was dirty and filled with bugs.
The best part of the trip was leaving the resort. I highly recommend taking the $15 taxi ride to another beach, where the water is beautiful and you can enjoy amazing food

Family

10/10

Exceptional

25 Jun 2026

Iruthayaraj

The Facility maintaining A/C was not enough cool, I think maintenance not happening continue basis....Food varieties not enough can focus on that too...

Other than Everything was so good excellent stay will recomended for friends and family

Family_with_children

8/10

Excellent

24 Jun 2026

Rosa

The place was well situated there’s a lot to see and explore. The staff was very nice , the only thing that was a bit disappointing was the bathroom I think they need to be updated. Overall the entertainment staff was very nice very creative absolutely loved it .

10/10

Exceptional

24 Jun 2026

Kylie

My friends and I had an amazing stay at this resort! From the moment we arrived, check-in was quick and easy, and check-out was just as smooth. The rooms were clean and well-maintained throughout our stay.

The food was delicious with plenty of variety, and the drinks were just as good. The staff was one of the best parts of our experience—they were incredibly kind, welcoming, and always happy to help. The entertainment was so much fun, and there was always something going on, which made the atmosphere lively and exciting.

The beach was beautiful, but the waves can be very strong, so just keep that in mind if you plan on swimming. The pool would occasionally get a little dirty during the day from everyone using it, but nothing excessive, and it was still enjoyable.

Most importantly, we felt extremely safe the entire time we were there. We never once felt uncomfortable, which made it easy to relax and enjoy our vacation. This resort was absolutely worth the price, and I would definitely stay here again. I’ve already started recommending it to my friends and family, and I can’t wait to come back!

Friends

2/10

Poor

23 Jun 2026

Nathalie

I did not like the silverware looks extremely dirty. Property didn’t have enough towels in the rooms. The key to the door kept getting disconnected so you had to keep going to the front desk to get it connected, which is ridiculous. The food was repeated every day. There was the same breakfast lunch and dinner. I would not recommend this place to nobody.

Family_with_children

10/10

Exceptional

22 Jun 2026

Elizabeth

I enjoyed my time dancing and resting.

Self

2/10

Poor

21 Jun 2026

frederick

Usually out of glasses, soda machines were broken for 2 weeks.1 closet with not enough drawers no dressers. long counter that was useless. Closet didn't have enough space for 2 people. I operatd out of a suit case for 2 weeks. same food just about every day & half of it was disgusting. They had hamburgers that were laying in water. Seems like alot of people were complaining! The 1st time we asked for an iron they brought one up that was all burned on the bottom, unacceptable!!. POOR MANAGEMENT!! I would never go there again!!

Partner

6/10

Pleasant

21 Jun 2026

Arelis

Por favor deben tomar en cuenta supervisar las empleadas de limpieza. Entran a la habitación sin autorización y tampoco hacen bien su trabajo. La habitación que me hospedaron estaba totalmente sucia mala higiene y el baño sucio. Gracias

Friends

4/10

Poor

21 Jun 2026

Jose

The air conditioning in the room was not working when we arrived. Although maintenance came and supposedly fixed it, it still did not work properly afterward.
The food was okay, but nothing particularly memorable. On a positive note, some of the staff were very pleasant and provided good service.

Family

8/10

Excellent

19 Jun 2026

david

Ok for the price. Need more varieties of food .

6/10

Pleasant

18 Jun 2026

Matthew

It was just ok, hospitality didn’t seem to be a big priority! Buffet food was so so, usually hot items were cold and quality wasn’t very high. The specialty restaurants were very good but you were limited to how many times you could eat there.

Family_with_children

2/10

Poor

16 Jun 2026

Leidy

Sucio, muy sucio y no hay elevadores. El staff solo Jesus el security y un supervisor fueron super amables y servibles. Las chicas del lobby ni te miraraban la cara en el check in. Desde que entras por el lobby hay mal olor. El airecondicionado nunca funciono, calor horrible. Las toallas ya no eran blancas, empercudidas igual que las sabanas. El buffet, solo el desayuno sirve, lo demas malo malo malo muy malo, moscas. La piscina sucia. El peor hotel que he visitado, por suerte solo fue una noche. Que mal, todo mal.

Family_with_children

4/10

Poor

16 Jun 2026

meraly Margarita George de

No tienen variedad de alimentos ni desayunos,la colindancia con una area pantanoza y olor desagradable dentro y fuera del mismo,en el servicio al cliente tienen una joven llamada claudia no fue cortes,en las ocaciones que la pude ocupar se despacho con mal caracter hacia mi persona a lo cual no fue en nada cordial.
Si tienen muchos empleados con muy buena actitud y responsables en su labor

Family_with_children

10/10

Exceptional

14 Jun 2026

Yuvelin

Me gusto mucho muy family . muy amable too el staff la picina grande y la playa Rica y bella.
Los cuartos exelente. La comida 10 de 10
Lo unico que no me gusto ni me parecio justo y nunca me paso antes fue q en el cuarto en la nevera no dejaron nada ni un refresquito de 20 pesos. Para mi eso no estuvo bien para un todo incluido. Fui a un hotel de la misma categoria y diariamen me llenavan la nevera. Con cerveza precidente y refresh.
Ojala women eso en consideration ya que si alguien a media noche se pone mal no tener nada para tomar es muy malo. Esto me paso alguien se puso Mal y no tenia nada para dar.
Gracias

Family

10/10

Exceptional

09 Jun 2026

Felix

The staff was great the food was really good and the property looks nice a lot of fun it's quiet peaceful and fun hope to see you all soon God bless

Family_with_children

6/10

Pleasant

08 Jun 2026

Yamariel

The hotel is small and clean. The staff is very nice, but the food is terrible and the drinks. The food is very bad i had to purchase food outside and left the day before my check out. I been to several resorts expensive and cheap and knew i wouldnt get top of the notch but wow the food was terrible.. i would recommend offering fewer options with better quality. Not even the basic dominican food was good which is weird.

Family_with_children

2/10

Poor

05 Jun 2026

Alex

These Hotel has outdated rooms , beach area and chairs are not well keep , not many variety of food. LONG line for drinks because they have one bar. Many people smoking all around they had no designated area for smoking . One of our rooms door looked never closed and the air wasn't working. We had to move are kids to our room safety

Family_with_children

6/10

Pleasant

04 Jun 2026

Mariela

Ok not greqt

6/10

Pleasant

03 Jun 2026

Natalie

The room we had didn’t have a working phone or safe. There was mold in the bathroom and the shower wouldn’t drain properly.
The food was excellent and the entertainment stafff was excellent. They had activities all day and a nice show at night. They were lovely. The pool was right beside the beach. Such a beautiful view. Love the ocean.

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Melody

The place was beautiful. Staff was nice and friendly, rooms were big and clean. the food at the buffet wasn’t good and the restaurants were completely booked.

Friends

4/10

Poor

01 Jun 2026

Anais

No me gusto

8/10

Excellent

01 Jun 2026

clobi rodriguez

The staff was very helpful and friendly

Family_with_children

8/10

Excellent

28 May 2026

Aaliyah

This hotel was affordable clean and maintained. Staff were super helpful and kind. The only downside was that food was not good at all.

Family

2/10

Poor

28 May 2026

Phil

All restaurants were closed.

Partner

8/10

Excellent

23 May 2026

Susan Marie

Great location, decent food, wonderful staff and great bar!
Rooms need a bit of updating, particularly bathrooms, where toilet flushing was not very good.

Partner

4/10

Poor

23 May 2026

Phillip

There was a roach in the food

Partner

2/10

Poor

20 May 2026

Nayeli

Ese hotel es lo peor que hay

Family_with_children

4/10

Poor

18 May 2026

Joshua

Staff at the bar not helpful,
Coffee machine was broken at multiple times so hard to get coffees,espresso and hot water for tea.
Staff at the bar not polite and it seems they needed more staff to serve crowd especially on the weekend. Lines at the bar too long and only bar serving the whole hotel. Very poor quality of drinks.

Staff had excuses for almost every request at the bar.

Family_with_children

10/10

Exceptional

16 May 2026

mike

Best place to stay and enjoy the beach and wind related activities 😀

Partner

8/10

Excellent

15 May 2026

Lisa Ann

Staff was great and accommodating, especially in dining areas. Good location for getting around. Lots of activities available at resort but rough seas all the time. house keeping could improve as rooms were not ready using the standard expectations No wash clothes, lack of hand towels and sheets had stains. However this was promptly addressed when a complaint was made to guest services. Wifi didn't work in bedroom.

Family

10/10

Exceptional

15 May 2026

Nathaly

Clean rooms, friendly staff, piña colada was not that good but other drinks are fine

8/10

Excellent

11 May 2026

Jeffrey

The Room Items( the Iron, Ironing Board Weren't in Good Working Condition. The TV. Didn't have. ESPN Available, and the Games that I was able to get. Was in the Spanish Language only. And after Paying for my Full All Inclusive package fir Myself and my Guest. I thought a Laundry service( for 10-12 items of Clothing would be a free Service!!! When I Checked Out, I was Charged $33 for 12 items !! Which wasn't Good.

Self

2/10

Poor

07 May 2026

Darelyn

The resort was okay. I am in my early 20’s with a 2yr old and there weren’t that many activities to do. As someone that goes to a lot of resorts and has been there many years back it was disappointing. There wasn't a variety of food and a small resort overall. I had to check out the next day and contacting them for a refund has been a headache.

Family_with_children

10/10

Exceptional

06 May 2026

louis

Friendly

Partner

6/10

Pleasant

03 May 2026

JACOB

Food was trash.

10/10

Exceptional

27 Apr 2026

EVANGELINA

Thank you so much

2/10

Poor

23 Apr 2026

DAISY

No, childcare activities

Partner

10/10

Exceptional

20 Apr 2026

Cesarina

Amazing

Friends

10/10

Exceptional

16 Apr 2026

Coralsa

The food is not good at all.

10/10

Exceptional

13 Apr 2026

Amy

Activities for all ages. Perfect location. Everyone was so friendly.

Family_with_children

10/10

Exceptional

12 Apr 2026

CHRISTI

Very good place . Highly recommend . Very friendly people. Neat and clean and organized

Family_with_children

10/10

Exceptional

11 Apr 2026

Bryan

Todo cerca y muy buenas atenciones

Partner

8/10

Excellent

11 Apr 2026

Rita Cecilia Torres

Loved the excursions and very helpful staff. The wifi could be better while in the room, outside the room the wifi is great.

The tv signal in the room was not great. Overall, i give the Viva Tangerine a 4/5 stars. I can see myself coming back again.

Friends

4/10

Poor

10 Apr 2026

Kendell

You get what you paid for. We walked out of the one a la carte restaurant (Melt) as it was so bad - took one bite of the appetizer and left. The buffet didn’t change the entire week we were there. Food was not great, barely ate the whole trip & came home extremely hungry / was sick a lot from being hungry. The Mexican & Italian restaurant weren’t too bad (at least edible). The AC worked half the time, so everything in the room was damp & warm from humidity. There was only one bar on the property, so we were waiting in line for a drink on average from 5-10 minutes, sometimes more. The wifi worked half the time as well, kept cutting in and out, would work for 5 minutes then wouldn’t. Would connect to one of our devices, and not the other (not the end of the world, but as someone that works online/remote - this was frustrating) The staff were nice enough…. Honestly, I wouldn’t go back to this resort - probably worst all inclusive I’ve been too.

Friends

4/10

Poor

09 Apr 2026

Chelsea Lynn

Safe broke, constantly had to fix rook key, no hot water, snack bar food was old and always gross they don’t refresh it. Can’t book reservations for dinner before u check in and thy were all booked so could only eat buffet went to management and they were no help. Cheap resort gross alcohol

10/10

Exceptional

05 Apr 2026

Rosalba

All staff are very kind and friendly.

Entertainment staff aren’t friendly and do not engage well with guests.

Family_with_children

8/10

Excellent

04 Apr 2026

Diana

Overall, great experience. Staff were very nice. Resort rules can be quite restrictive, We were stopped multiple times due to not having either a bottom or being a little wet to go to the food area. We had sarongs and were pretty much dry. We are in the middle of the beach and pool for goodness sake! The beach and pool were the best parts!

Family_with_children

4/10

Poor

03 Apr 2026

Rikley

air conditioner not working.

10/10

Exceptional

02 Apr 2026

Michelle

Family and budget friendly.
Welcoming, kind and helpful staff.

Family_with_children

6/10

Pleasant

01 Apr 2026

Aimee

Room is clean, but very outdated, staff great, property in excellent condition.
Food was HORRIBLE, overstayed here before and that’s the only reason I booked to come back. And this time was very disappointed. A lot of the food was cold, not a variety of food. Could of been better that is why I gave 3 stars

Family_with_children

8/10

Excellent

28 Mar 2026

Ryan

Very friendly staff. Very kid friendly. Beachfront is INCREDIBLE! Kids loved playing in the waves and watching the kite boarders. The hotel’s friendly cats along the paths were also a hit with all the guests.
Room was clean but showing signs of wear and tear. Minor things like the phone didn’t work for 5 days, curtains barely moving.
Lots of great restaurants to try only 5-10 minute walk along the beach into Cabarete.

Family_with_children

10/10

Exceptional

27 Mar 2026

Loranni Garcia

Excellent customer service from all staff throughout my stay

Family_with_children

10/10

Exceptional

26 Mar 2026

Amanda

We had had a wonderful seven night stay! We will be back!!!

6/10

Pleasant

22 Mar 2026

Andrea

We enjoyed our time but wish there had been more variety on the buffet day to day. The evening entertainment shows were great. Room was comfortable. Housekeeping came in unannounced every morning to take our towels. Would have preferred that they left them until they cleaned later in the day

Family_with_children

6/10

Pleasant

21 Mar 2026

Alex

I have been to over 12 resorts in the Dominican Republic and this has been my least favorite. Limited restaurants and a mute point since when I arrived the few restaurants were all booked up. They did make a reservation for us prior to our arrival at the Mexican restaurant a bit late in the evening. The food at the buffet restaurant on our first night was not very good. Luckily the remainder of the days the food was much better. The juices were terrible, The theater where they have the shows is on a third floor. Issue with that is if you are handicapped or have issues going up stairs, good luck. Elevator kept breaking down and the third floor was not accessible for some. The shows don't have anyone presenting or closing them out. They say animation prior to the show but it's just a large tv screen which isn't all that great and they play some music or videos there. It's a small theater. There is only 1main bar where you can get different types of drinks along with the typical frozen coladas or daiquiris and at time long lines. The other bar across the pool area had limited drinks available. Also first day there in the afternoon they had no clean towels available for the pool and beach area. Had to wait till the next morning to get towels. The staff available were decent and friendly but they could use additional staffing that's why I rated that low. If you want to use the pool table , you better have $50.00 in cash for deposit or you aren't going to play.

Family_with_children

6/10

Pleasant

20 Mar 2026

Alexis

We stayed for 5 nights and on our 3rd night the ceiling started dripping water in room 2631. Issue was brought to attention to staff and their solution was towels. Fixed the next day only for it to start dripping again until we left. The food is good. There is a lot of variety we just wish there was more Dominican typical foods offered. Entertainment and pool is great! Excursions offered were also great!! WiFi barely reached our room it was on and off. The nightclub could be fun but not many people attend. The staff’s attitude were not always too friendly, but based on the season and clientele attending the resort I could understand why. The staff is very hard working and I feel they are under appreciated. The bar staff are a 10/10 and friendly. The beach is pretty, clean but waves could be a bit rough. There are sellers on the beach so be ware of them they will ask you to buy. Overall good stay, I think the hotel could upgrade their rooms more it was a bit plain looking . They offer a nice private dinner on the beach for extra charge. Very great service! No issues with our AC and the hot water was good as long as you let it run 5 minutes before you shower.

Partner

4/10

Poor

20 Mar 2026

Clarissa Gonzales

Food not that great. But staff are nice and friendly. Resort needs to be renovated.

Family

10/10

Exceptional

19 Mar 2026

jose correa

Bice

Partner

8/10

Excellent

17 Mar 2026

Lilian

Great staff, wish there was more events to do around the resort

10/10

Exceptional

15 Mar 2026

Jose

Great location, loved the shows at night

Friends

8/10

Excellent

14 Mar 2026

Jessica

Everything was amazing

8/10

Excellent

12 Mar 2026

Dennis

Family

10/10

Exceptional

01 Mar 2026

Doreen

All of the above are true. The staff is amazing, especially Eduardo, the coffee guy. He deserves a raise. My room was clean, modern and bright. Loved the tall ceilings and big balcony. The resort is nice and intimate. I would recommend this resort to my friends.

6/10

Pleasant

28 Feb 2026

Christina

The room was decent but clearly dated. The sliding balcony doors wouldn’t open, which was disappointing. On the first night, we were locked out for about an hour due to a broken key reader, which was frustrating after a long day. The buffet food was underwhelming, and the champagne tasted extremely weak. The drinks overall were just okay. The resort definitely could use some upgrades and maintenance. That said, the staff was friendly and accommodating, which was a bright spot in the experience.

Family

8/10

Excellent

26 Feb 2026

Timothy H

The room was cleaned every day and the staff was very friendly with great service. Our room was on the 2nd floor above the bar and restaurants which was convenient, but could be loud at times. The people in the green shirts were relentless in wanting to sell you a membership. They weren't happy when I told them no. We were able to take a cab to spend the day at the Wyndham Heavens but liked the Viva Tangerine beach better.

Friends

4/10

Poor

24 Feb 2026

Terri

The food was disappointing

8/10

Excellent

21 Feb 2026

winsome

Beautiful,clean property
Best massage and facial ever at most reasonable price

10/10

Exceptional

16 Feb 2026

Jan

We had a great time at the resort. The staff and entertainment were amazingly kind and attentive. Lots of food choices every day. We knew we were not renting a 5 ⭐️ resort and for the money this was absolutely worth it. Great location on the beach.

Leisure

10/10

Exceptional

16 Feb 2026

John

Beautiful

Partner

2/10

Poor

15 Feb 2026

Marchelle

First of all, the staff cleans your room in stages. They take all your towels, wash cloths and hand towels and shower rig while you are out for breakfast. Then they don’t come to clean or replace towels until late in the day. So you are without most of the day. Then when they do come to clean and replace towels, they only leave body towels. No wash cloths, hand towels or shower rug. We had a lot of rain during our Feb3-10 stay. Not a lot of sun or beach time. All that rain came thru the ceiling of our 3rd floor, top floor, ceiling. Dropped on the bed making it unusable. Luckily we had 2 queen beds. When reported we got no response. Another big rain two days later after reporting it the first time. Now, the floor and the beds are soaked. We visited guest services and she came to our room. Actually got water dropped in her head as she leaned over to feel the wet bed. She had maintenance come to our room. He came in, looked but nothing was done for the last 2 days of our stay. Food was average and reserved restaurants food was average to poor. Good thing: Viva Tangerine is very close to the beach and the biggest sunbathing beach along the shore. So many Peddlers on the beach disturbing our time to relax. I would not return or recommend Viva Tangerine.

Leisure Friends

10/10

Exceptional

12 Feb 2026

Adam

Excellent. Everything was perfect.

Leisure Self

10/10

Exceptional

08 Feb 2026

Erica

Clean. Staff is so friendly. Entertainment team is great.

2/10

Poor

05 Feb 2026

Amauris

Food was really horrible. Bland, presentation was below standard. Pool was small and water very cold! Very few beach chairs and you couldn’t go swimming because of heavy waves. No entertainment worth while. And if you are coming for unlimited alcohol get ready to get horrible drinks! My family and I basically had to go out to eat and drink every day of our stay. And don’t get me started with rooms. Like we were staying at a motel!! Beds were creaking and uncomfortable. A/C was not really cooling in our room and the kids a/c was leaking up a storm. Called maintenance 5 and really didn’t fix the problem. Honestly regretted booking here and wish I would’ve just booked a couple of rooms at one of the smaller local hotels. Do not book or stay here. Would bot recommend!

10/10

Exceptional

01 Feb 2026

louis anthony

Great

10/10

Exceptional

26 Jan 2026

Thomas

Grear condition, friendly service, decent drinks and food. Nice size, not overcrowded. Always something going on. Great italian and mexican redtaurants. Not so much fusion restaurant.

Leisure Friends

10/10

Exceptional

20 Jan 2026

Marc

Very clean

10/10

Exceptional

15 Jan 2026

Vahid

Perfect

2/10

Poor

08 Jan 2026

Anekenia

Horrible, the food is horrible, the staff they don’t care about the guest, dirty, the rooms are ugly and dirty. We have to go out everyday for every meal.

Business_and_leisure Family_with_children

10/10

Exceptional

06 Jan 2026

passioly

They have excellent service.
The staff is lovely.
The food is great.
I loved the beach, although the waves are huge, so people need to be careful, especially with kids.
Overall, I had a great experience at this resort, with a great price and excellent service.

Leisure Family

2/10

Poor

05 Jan 2026

Alexandra C

The initial room I was assigned was filthy and smelled strongly of sewage. After complaining, I was moved to another room, which was marginally better but still felt unclean.

Staff showed little interest in guest experience and seemed primarily focused on selling timeshares. Guest Services were rarely available, and when they were, they were dismissive and ineffective.

The food was consistently poor and inedible.

This property does not meet even the most basic standards of a hotel. It felt like a mass-processing operation rather than a place focused on hospitality.

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Diego

The room was not up to standars, bathroom in bad conditions, paint poor, balcony doors in very bad shape, AC was too cool or off, Bar was good, Staff was very good, food was not excellent, was there but not good, the new year's banquet was excelent.

Leisure Family

10/10

Exceptional

03 Jan 2026

Roselee

Property had great access to the beach.

Leisure Family

2/10

Poor

02 Jan 2026

Jurby

I don’t like ay all

6/10

Pleasant

31 Dec 2025

Victor

The staff were the best thing. Very attentive and always there to help out. The staff were super friendly and accommodating.

Our check in was 30 minutes late, and the food subpar. The specialty restaurants were subpar and the food was ok-ish.

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Marcel

Very nice place, family friendly, friendly employees, excursions were very fun !
Recommended

Leisure Family

6/10

Pleasant

28 Dec 2025

Elizabeth

Everything wonderful except the good. Horrible!!!!!