Name: City Center Hotel Jerusalem
Address: King George ST, 17, Jerusalem, 94230, IL

8/10

Excellent

04 May 2026

Steven

It was hard to find due to all the construction and noise.

Friends

10/10

Exceptional

28 Jan 2026

J Armando

Good location and excellent service

Leisure Family

10/10

Exceptional

15 Jan 2026

Ezra

This hotel is adjacent to the Lev Yerushalayim and is right in Ben yehuda. So, it's not quiet and construction in the light rail extension makes extra noise. The hotel itself isn't a super fancy place that serves breakfast but those hotels charge like $20 a person for breakfast and you can eat much better for a fraction and a dozen places near by. I would stay here again. Ameer is great.

Leisure Family

10/10

Exceptional

27 Dec 2025

Anna

The location of the hotel is really great - close to everything. You can walk to the Old City in 20 minutes. Lots of dining options around. Really enjoyed the comfortable bed and nice shower. They also gave free water and slippers which was very nice!
The only negative thing is the construction which is right in front of the hotel, but nothing you can do...

Leisure

10/10

Exceptional

26 Nov 2025

Gene

The room smelled extremely clean when we arrived, even though they were doing construction on the street outside, the staff was very accommodating and they all spoke good English since we speak no Hebrew this really helped. We were very happy about everything with the room. The location was very close to the old city and to the shuk market we had bought a Rav-kav card to use on the light rail and buses and it was easy to use and refill; there are alot of restaurants within walking distance. Given the chance we will stay there again.

Leisure Partner

10/10

Exceptional

20 Nov 2025

edward

Clean room, tasteful decor, despite street work relatively quiet, excellent location

6/10

Pleasant

19 Nov 2025

Cindy

Only one person was there to greet us. It is a limited service facility. Unfortunately for them, the city is expanding construction of the Light Rail on the street in front of the apartment/hotel, so the noise of the construction begins Sunday morning soon after 7 a.m. The room was clean, bed comfortable, helpful to have efficiency kitchen. Location is excellent, so overall a good value.

Leisure Family

2/10

Poor

16 Nov 2025

Sheri

Nasty reception. Smelly , unusable pillows and blankets. Ripped towels. Noisy due to construction… not stated. Broken hair dryer.

Friends_and_family Family

2/10

Poor

16 Nov 2025

Sheri

Everything from checkin to the room itself was horrible. The man at the reception desk was very nasty when we asked for late check out on Shabbos. The blanket and pillows in one of our 2 rooms were unusable, as they smelled like dirty feet. My daughter and son in law had to sleep with jackets on. In our room we had 2 bath towels, one of which had a huge hole in the middle… it was so thin that it didn’t dry my husband. The hair dryer in the bathroom didn’t work. We had to have someone come to the room to fix the TV. When we reported these issues to the person on duty at checkout, he said he’d let the manager know. From
Friday afternoon (actually we arrived at 11 on Friday) until Sunday, according to the workers , there was no manager available on the premises.
We will never stay in this hotel again. Worst experience ever.

Friends_and_family Family

8/10

Excellent

02 Oct 2025

Teri

couldnt open the balcony door- but the upside was that there was no traffic on the street as it was all dug up.

However, pleasantly surprised about the room. The bed was comfy, linens were nice, well appointed bathroom and kitchenette.

10/10

Exceptional

04 Aug 2025

Naomi

Great location, budget friendly accommodation with Old City and other tourist attractions in easy walking distance.

Leisure Self

6/10

Pleasant

12 Jun 2025

Irina

Great location, but terrible service. When I checked into the room, I discovered the bathtub was dirty and the room (even though non smoking) had a smell of smoke. When I talked about that to the front desk, the guy starting arguing with me that it's not possible since the rooms are being cleaned daily and are not smoking. Eventually, he gave me another room, which was smaller then the original one, but at least looked clean. When I asked to refund the price difference, he said that this is the room I ordered. When I showed him pictures from Expedia about the property that were clearly showing bigger room and bigger picture, he said that Expedia didn't update pictures and they belong to different hotel. I called Expedia, but they couldn't reach out the property to resolve my issue.

Leisure Self

10/10

Exceptional

30 Apr 2025

Ahcene

Was good place to be in the heart of Jerusalem

Leisure Self

10/10

Exceptional

28 Apr 2025

Doug

Great location. Convenient to everything. Friendly staff. No complaints at all.

8/10

Excellent

23 Apr 2025

Carole

Balcony, clean, quit,safety, good service

Family

10/10

Exceptional

06 Mar 2025

Lorena

I was at City Center from Florida to stay in Jerusalem 7 days. It was awesome. The location is perfect. It is safe, clean. dining options transportation. Shopping. Culture. Front desk always nice and willing to help. Room had a feont window anda balcony.

Leisure Self

8/10

Excellent

09 Feb 2025

Andy

Its was comfortable and the room was bigger than i thought. i had the 45th room and it was spacious. the lobby could be better but probably the m2 in jerusalem is very expensive.

Leisure Self

8/10

Excellent

21 Jul 2024

Andrea

Excellent budget stay

Excellent location. Very central. Accessible to walking, local busses. Very clean. Helpful staff. Room was as shown in photos.

Self

6/10

Pleasant

04 Apr 2024

Mazal - Nikki

Very convenient location. Near everything! Safe area too..
Shower hot water runs out after a bit- so no long showers..
Apparently they're doing construction cuz of rain damage but in the meantime the ceiling was crumbling from water damage. Curtains are old and dirty. You have everything you need in the room but nothing fancy and they don't change linens unless requested, even though I was there for 2 weeks! Overall it served the purpose and it was a decent stay but it could definitely use some work. Inside microwave wasn't cleaned before me. At check-in there was no one there, so I had to wait a while till he came which was kind of annoying cuz I was exhausted after a long flight. Staff was nice for the most part. You get what you pay for.
No frills but u have what ever u need in the room....

Leisure Self

8/10

Excellent

05 Mar 2024

Verified traveler

Disappointed that room was not ready by 3.00 p.m check in time.
Although there were notices for no smoking in the room, there was a distinct smell of cigarettes on the floor and in the room.
Overall, the staff were excellent - very helpful at all times and overall our stay was very good value for money.

Partner

8/10

Excellent

01 Jan 2024

Chana

Nice hotel, great location

I had a positive experience at City Center Hotel. The room was clean, though small; the service was pleasant, but best of all was the location- truly the center of Jerusalem.

Self

8/10

Excellent

22 Sep 2023

Andrew

Pretty good

Some maintenance needed, some staff very helpful. Quiet room. Good location.

Partner

8/10

Excellent

12 Sep 2023

Verified traveler

Convenient location. There's a small refrigerator, a small microwave oven, plus dishes and utensils. Friendly front desk. Housekeeping can be slow at times.

Leisure Self

10/10

Exceptional

01 Sep 2023

Yaniv

Great central location. Room was very quiet even though it faced the main street.

Leisure Partner

10/10

Exceptional

22 Jul 2023

Thomas

Friendly, helpful staff. Sufficient. Good location near local happenings. Clean room everyday.

Leisure Partner

4/10

Poor

14 Jul 2023

WALTER

Woke up on Day 3. No water. Zero. No sink, no toilet, no shower. No one at Front Desk

Leisure Family

8/10

Excellent

10 Jul 2023

Morris M

The staff cater to our ever need. The hotel location was great! The property was clean and well kept. I would stay there again.

Leisure Family

10/10

Exceptional

29 May 2023

Agnes Boroc

It was nice to stayed in this place, very easy to get some food and walking distance to the train station 🚉 and very nice receptionist and the manager is very friendly and helpful and we make some friends. Thank you so very much ❤️

Leisure Friends

6/10

Pleasant

28 May 2023

Verified traveler

It's Alright for One Night

Overall, it was okay. By Israeli standards, this would probably be considered nice. The pictures are incredibly deceiving. The furniture and bedding are not nearly as nice as they make them look. There was water leaking by the wall in the bathroom. My balcony overlooked piles of trash. I had to come by twice to check in because there was no one at the front desk. There was also no one there in the morning, so I left my room key with a note. The room was clean and okay for one night.

Self

10/10

Exceptional

25 May 2023

Jonathan

I liked the room and the location. I didn't find the breakfast to be my style, but just walked elsewhere

Business Friends

10/10

Exceptional

18 May 2023

Shmuel

Nice place very central a lot of shops and dining in the immediate area. Close to light rail and other transport options. Short walk to old city.

6/10

Pleasant

11 May 2023

Carol

Staff was helpful.

4/10

Poor

10 May 2023

Kimiko

We had a problem checking into the hotel. We’re told that the reservation is cancelled. We got the email from Hotel.com couple days before check in regarding the upcoming hotel.
We were shocked upon arrival with the news.
They managed to let us and our friend traveling together check in with the same price.

The tour agent lady at the reception desk was very bad.
She booked three of us into the large group tour instead of a small one. She was wrong with the tour time (she said it finishes at 2, but it was 5, etc)
The last night at the hotel, we asked the hotel receptionist about the place to eat, preferably the local authentic meals.. But all the restaurants were closed on Friday evening including the fast food places. we had to walk about 1 hour finding the open place to eat in the cold wether.
There’re some communication problems in English at the hotel.
The hotel itself was clean and in a convenient location.

Partner

10/10

Exceptional

09 May 2023

WILMER

Small clean, quiet hotel. Friendly staff. Walking distance to the Old City and the train station

Leisure Family

10/10

Exceptional

03 May 2023

agnes

I was late 2am they gave perfect instructions to get into my room

Leisure Partner

10/10

Exceptional

02 May 2023

Emiko

Overall it was good.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2023

Michael

Really like this hotel, it exceeded our expectations. Exceptionally clean with comfortable beds. Wonderful location close to public transit, cafes, and restaurants. Friendly staff. Only item to be aware of is street traffic can be a bit loud.

Leisure Family_with_children

6/10

Pleasant

25 Apr 2023

Matthew

The hotel is nice, but the staff basically ignored me at check in.

6/10

Pleasant

21 Mar 2023

gerald

Clean the damn room

Stayed here several but not sure if there was a change in management. I always left the room early and when I returned at noon, everything was made up. This time my room was being made past noon and the last there, at 2:00, the room wasn't made up. I was exhausted and wanted to relax. I saw the girl in the next room and told her I'll be back in an hour, can she make up the room. She said yes. Returned an hour later and saw her smoking a cigarette on the balcony of the next room I figured she was done. Went upstairs. Room wasn't touched. Told her to give me towels and forget the room. I'll think twice before I return

10/10

Exceptional

17 Mar 2023

Nicholas

The property is great since it is within walking distance from the old city and most meeting points for tours

Leisure Self

10/10

Exceptional

15 Mar 2023

Verified traveler

very convenient and comfortable

Staff are very friendly. The only problem was that there was actually no washing machine in the hotel but you can find some within a walkable distance.

Business

4/10

Poor

20 Feb 2023

Jerry

Towels are dirty and have stains. They don’t provide hand and face towels. The bathroon door i sealed.

Leisure Family

4/10

Poor

10 Feb 2023

Linas

Its good just to spent a night. It looks much better in photos, but cant complain too much for the price you get.

Leisure Partner

6/10

Pleasant

02 Feb 2023

David

Older property in need of renovation. Great location.

Leisure Self

10/10

Exceptional

18 Jan 2023

Kenneth

This is a \"spot-on\" property. Exactly what we were looking for and exactly where you need to be.

Great room, clean, comfortable, modern (awesome shower) and a little kitchenette. The staff was great, with easy check-in and accommodating. The price was good in comparison to many expensive properties in the area.

The location does not get more perfect. You can walk everywhere or you are just a couple minutes walk from the light rail.

Highly recommended!

Leisure Partner

10/10

Exceptional

27 Dec 2022

Oded

excellent location with several bus access

EXCELLENT LOCATION. EVEN NO BREAKFAST BUT TOO CLOSE TO ALOT OF OPTIONS
NO LOBBY, NO BUSINESS CENTER. WELL, ATTENDENCE AND FILLED OUR EXPECTATION 100%

Partner

10/10

Exceptional

01 Dec 2022

Patrick

Very nice and helpful lady at the reception.

Leisure Self

10/10

Exceptional

21 Nov 2022

Andrew D

The City Center Hotel is located ideally in an active section of the downtown metro area. It has excellent staff, who speak very good-Tov... English. The property has a stylish decorum that invites the tired traveler to the comforts of home.

Leisure Family

2/10

Poor

11 Nov 2022

lorenzo

Dirty , communication poor, hard to find , and unprofessional.

Business Family

10/10

Exceptional

04 Nov 2022

LIN

Its location is excellent, walkable to many places, with bus stops near by that one can basically go anywhere. It’s 3 minutes walk to the light rail, 1 minutes walk to bus stations, and 7 minutes walk to Yehuda market. Many eateries and restaurants are nearby too.

Leisure Self

10/10

Exceptional

05 Oct 2022

Marina

Great location and a very good hotel facilities

Leisure Self

8/10

Excellent

06 Sep 2022

jeff

Near Jaffa tram station and Mahane Yehuda market. Easy access to old city and central train station. Helpful staff.

Leisure Family

4/10

Poor

29 Aug 2022

Simon

Was very friendly lobby info but this hotel need to be cleaned and renovate but best location . Thanks

Leisure Family

10/10

Exceptional

11 Aug 2022

Catherine

The property is in such a great location! Ben Yehuda street is right behind the building. It’s about a 10 minute walk to The Machena Yehuda Market and about a 30 minute walk to the Old City. It’s a block away from Jaffa Street to take the train if you prefer not to walk.
The place itself is clean and the bed was comfortable. We loved the walk in shower with a choice of shower head (hand held and rain shower).
We would definitely stay here again!

Leisure Partner

10/10

Exceptional

21 Jul 2022

Aristides

Jerusalem Vacation

The hotel is conveniently located to walking distance from public transportation, shops, restaurants and the Old City of Jerusalem. Has friendly personnel earger to assist you. Ours stay was very pleasant. My only suggestion would be to a phone line inside the room.

Partner

8/10

Excellent

11 Jul 2022

Rosa

Great price, very convenient, great A/C. Si Needs to improve their wifi service.

Leisure Family

10/10

Exceptional

20 May 2022

Suzan

Great location good service nice people , close to transportation, good price for good location. We love everything there , I will recommend it highly

Leisure Friends

10/10

Exceptional

15 May 2022

Suzan

Old yet so clean and great location, close to everything

Leisure Friends

2/10

Poor

23 Apr 2022

Clark

The photogarphs were highly misleading - the hotel is a dive.

10/10

Exceptional

10 Apr 2022

Laura

Great location!

Leisure Family

6/10

Pleasant

05 Mar 2022

Michael

Stay is OK. However there is no parking at facility. Had to yous far away parking with additional daily costs

Partner

6/10

Pleasant

03 Dec 2021

DEBBIE

Wasn’t told Wi-Fi info, didn’t know where remote to TV was, sheets were dirty- asked for new one, was only given 2 towels for 3 person room. When I asked for additional towels, they were given to us damp/wet.

Friends_and_family Family

4/10

Poor

23 Oct 2021

Maria

disappointed

The linens were not ironed, feeling unclean.
I asked for other linens, but they were not ironed either. Hope they were after the wash ... I was really disappointed. The pillows and blankets are dirty. The shower is relatively clean. A roll of toilet paper is not new. The used facecover is thrown in the hallway. At night it was noisy from the street. It seems that all the rooms are faced to the street so the noise is inevitable. There is a small balcony with a chair and table, for one person only. The kitchenette is relatively well equipped. Central location. I will not return here again.

Friends_and_family Family

10/10

Exceptional

30 Sep 2021

Adi

Best choice

My best choice when we want a trip to Jerusalem

Friends_and_family Family

2/10

Poor

23 Sep 2021

itzhak

I was there for 2 days and someone from the hotel who had the keys to my room stole 1700 USd from me and they said they didn’t have any cameras because of recent construction

Self

2/10

Poor

10 Sep 2021

Verified traveler

Check the room before you accept it

We were sent to a room but it was not ready so we came back to the reception and got another one.
OMG. Everything was dirty and shabby... the most terrible were the pillows that we asked for clean cases.
The bathroom was totally imposible with old stuck urine marks all over.
As we complaint we were offered a better and cleaner room but only in the morning. I cannot believe I slept there!
New room on 4th. floor was clean and nice. I cannot underhand why they dare to offer a room in such conditions. Wouldn't even give a score of 1 to first room, while the second can get a 7.
Perfect location.

Partner

10/10

Exceptional

07 Apr 2021

Verified traveler

Great Place! Clean, newly renovated rooms!

Leisure Partner

6/10

Pleasant

30 Jan 2021

Verified traveler

No amenities (was known before but still)
Didn’t clean the room at all
Half of the time no one at the reception

Business_and_leisure Partner

10/10

Exceptional

14 Dec 2020

Verified traveler

A very lovely hotel. Comfortable bed, loved the down pillows, also enjoyed the oversized soft fluffy bath towels. Clean and nicely decorated rooms. Very central location. Great accommodations!

Business_and_leisure Self

10/10

Exceptional

02 Dec 2020

Verified traveler

Very lovely room with balcony. Comfortable bed, great pillows (huge down pillows), fabulous oversized soft fluffy bath towels, and a nice little kitchenette area for reheating leftovers. The locations is perfectly central near anything you could need. All in all a perfectly good experience!

Business_and_leisure Self

8/10

Excellent

11 Mar 2020

Verified traveler

Suite size is big. Location is friendly. Matress is not as good as I expected.

6/10

Pleasant

03 Mar 2020

Verified traveler

great location, nice customer service, smelled funny

Leisure Friends

10/10

Exceptional

05 Feb 2020

Robin

Clean modern place tucked away in a good location. Would book again! Vered was sweet and so was the nice man who checked us in.

Partner

10/10

Exceptional

01 Feb 2020

Verified traveler

Nice and clean place, friendly staff, great location.
Good choice!

Business Self

8/10

Excellent

23 Jan 2020

Verified traveler

Great location, nice staff, comfortable room and clean bathroom with good shower.

Leisure

2/10

Poor

09 Jan 2020

Verified traveler

Hotel of Horrors

Hotel of Horrors you may call it. Definitely nothing as advertised in the photos on Hotels.com. I thought Hotels.com would be more selective of the hotels they list here, I have stayed at hostels nicer than this “hotel”. The room that I was put in did not match any of the photos, instead it was outdated and dirty. The window had metal shutters, making you feel in jail without any natural light. The fan/heating unit was covered in black mold. Bathroom was not cleaned as I entered the room; walls were dirty behind the door, mirrors had water splashes on them and toilet had problems flushing. I checked in at 1pm and around 3pm someone walked into my room as I walked out of the bathroom naked, following my cold shower because the hot water did not work either. At 8am I was woken up to loud banging and renovations going on until 11am. When I addressed these issues the girl at the front desk was sweet and polite but all she said was sorry, without trying to rectify any of these problems.

Self

10/10

Exceptional

24 Dec 2019

Verified traveler

It was what I expected the room was clean and the staff were attentive

Leisure Self

8/10

Excellent

16 Dec 2019

Verified traveler

Location was the best! Everything , restaurants, cafés, shops, etc. were walking distance from the hotel.

Friends_and_family Partner

10/10

Exceptional

15 Dec 2019

Verified traveler

Very functional room and great location. We are quite satisfied with it.

Leisure Partner

8/10

Excellent

14 Dec 2019

Verified traveler

Good location. Room fairly large. A bit moldy smelling.

Leisure Self

10/10

Exceptional

04 Nov 2019

Verified traveler

Good price. Friendly and competent staff. Dependable WiFi.

Leisure Family

4/10

Poor

23 Oct 2019

Fk

The location is phenomenal, couldn't be better.

The hotel DOES NOT respect the type of room reserved through Expedia, but give whichever room. VERY DISAPPOINTING and the reason for which i will probably not use the hotel again.

Room is very simple, but location is good.

Business Self

8/10

Excellent

07 Oct 2019

Verified traveler

I liked the location (close to Old City) and lively at night. However, they offered no laundry service and no real common area. It was very basic. We ended up walking to Abraham hostel to do laundry and to book tours because so little options were offered through this hotel.

Leisure Family

2/10

Poor

02 Oct 2019

Verified traveler

It was scruffy, outdated and on the whole awful.

I won't recommend it to anyone

8/10

Excellent

26 Sep 2019

Guy

Bed sheets were not clean. bit hard to find hotel entrance. staff was nice, we checked in at 1am checked out at 9am so we cant say much about the hotel other than that

Leisure Family

4/10

Poor

21 Sep 2019

Richard

The unit itself was clean with satisfactory room amenities. Really more like a converted apartment system than a hotel. Staff was helpful when needed. No hotel amenities.

Leisure Partner

6/10

Pleasant

17 Sep 2019

Visitor

The hotel is located just off Ben Yehuda Street, an easy walk to the Jappa Gate. While the hotel doesn't offer hotel parking, it does refer you to a local parking lot, and this worked out well enough.The staff is friendly and helpful.

FYI: The hotel does not include breafast, but there are several great places nearby.

The reason for my lower marks are that our shower drained slowly and flooded the bathroom floor, which required using our towels after each shower to dry the floor. It was quite the mess! By the water damage evident on the back of the door and along the wall, this is an ongoing problem that has never been given the proper attention... meaning they must get calls about it by each and every person who stays in this room. I could see for myself what could be done to address it, so I don't understand why they are not... but there you have it.

Otherwise... nice enough, great location, small balcony. I'd ask for a non-flooding room.

Business_and_leisure Friends

6/10

Pleasant

10 Sep 2019

Verified traveler

Original room allocated was smelly and fondly once put in another room it was fine

Leisure

6/10

Pleasant

04 Sep 2019

Le

The bathroom sink leaked for 6 days and no one fixed it. Upon request

Friends_and_family Family_with_children

8/10

Excellent

02 Sep 2019

Susan

The location is excellent. The staff is very friendly and helpful.
The only thing I did not like is the bed: too narrow and hard for me.

Friends_and_family Partner

10/10

Exceptional

26 Aug 2019

Alexander

awesome place

great location, great room, great price, great staff, great find!

Friends_and_family Family

10/10

Exceptional

21 Aug 2019

ES

It is very close to the restaurants and shops . It is within walking distance to the Old City. The reception clerk is very helpful and accomodating and the cleaning lady is very nice and always keep the room clean and provides new towels everyday. I will definitely stay there again when I come back to Jerusalem.

Leisure Family

8/10

Excellent

05 Aug 2019

Verified traveler

Location location location! Have stayed here before. Would go back.

Leisure Self

6/10

Pleasant

01 Aug 2019

Verified traveler

Location was good, lively nightlife down the street and only a 20 or so minute walk to Old City.
The room was very basic and could use a paint job and deep clean. It did the job but the photos are heavily filtered.

Leisure Self

6/10

Pleasant

31 Jul 2019

L

The hotel is conveniently located near to lots of restaurants and bakeries and within walking distance to the Old City. My room had a microwave, which was nice. Individual front desk staff, in particular Aline, tried hard to serve, for which I am grateful. But the general management and room service did not seem to be able to get their act together. I found someone else's hair on the hand towel at my room upon checking in. Afterward there was no hand towel provided for some of the days. The hotel ran out of bottled water (an item most guests would need badly given the Middle East hot summer) and was unable to get a resupply for over three consecutive days-something unheard of for any professionally run hotels. At the end, a particularly responsible staff member had to run to another hotel to get me the bottles. My room, though located toward the back, was still quite noisy sometimes through the late evenings because there were eateries on the back alleys.

Leisure Self

6/10

Pleasant

28 Jul 2019

Verified traveler

Needs updating

Second time in this hotel. Excellent location and value, but discovered that the rooms are not all alike and the room conditions are variable. Got a great room last time, but this time our room was in need of updating. Non-functional stove and phones and poor decorations made the room feel drab and neglected. Double bed was made up with two single-person blankets, making for uncomfortable sleeping for a couple. Front desk staff needs more training in customer relations. This could be an excellent place but needs more attention.

Partner

10/10

Exceptional

27 Jul 2019

Verified traveler

everythings great for that price, good location too

Business Self

8/10

Excellent

19 Jul 2019

Verified traveler

Loved the location. However, the ability to drive up to the hotel and drop luggage was impossible so if you are travelling with a lot of luggage this is a problem. Perhaps the property could offer a luggage cart to enable you to get your luggage from the parking area to the hotel.

Friends_and_family Family

6/10

Pleasant

18 Jul 2019

Eric

I had to walk a few blocks away from the front desk/main building to get to my room. The pillows were uncomfortable, the air conditioning was weak, and there was no shelf in the shower. Everything about the room seemed on the verge of breaking.

Leisure Self

10/10

Exceptional

17 Jul 2019

Darío

Helpful staff, great location, good price . Highly recommended