Name: Lev Yerushalayim Hotel
Address: King George Street, 18, Jerusalem, 9171101, IL

2/10

Poor

02 Jun 2026

Civi

This hotel has gone down!

2/10

Poor

01 Jun 2026

Michael

Hotel was dirty and in poor repair. I paid for breakfast - but no breakfast was served one day of my stay. The staff did not refund the cost of breakfast despite multiple requests.

Self

10/10

Exceptional

04 Mar 2026

Jay

Yes,b st attraction is it's location to shopping and important places

Partner

10/10

Exceptional

01 Mar 2026

Shelley

The staff was very helpful. The breakfast was nutritious with many vegetables and salad.

2/10

Poor

25 Feb 2026

Edna

As I reported to your customer service people, I had to check out 1 day early because I could not take the construction noise early in the morning there. As it was right near my room and it was unbearable

8/10

Excellent

23 Feb 2026

Shelley

Staff was superb.

Self

6/10

Pleasant

23 Dec 2025

Elana Leah

The location is perfect. Close to transportation and near shops/attractions. Hotel itself is tired and a bit rundown. The bedroom floor was covered in footprints and the bathroom could have been cleaner.

Self

2/10

Poor

10 Nov 2025

Erwin

Did not have breakfast

Business

8/10

Excellent

09 Nov 2025

tal

מ

Business

8/10

Excellent

31 Oct 2025

tal

I did not have breakfast

Business

10/10

Exceptional

26 Oct 2025

Doris

The front desk staff were kind and helpful. Location is very good, when the road construction is finished that will be excellent.

8/10

Excellent

20 Oct 2025

naftali

Yes

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Michael

Super value. Building needs some renovation but is kept very clean and everything else is super and staff is friendly, courteous, helpful and abundant. Lots of delicious Jewish holiday and Sabbath meals available for purchase at competitive prices and also lots of religious services held in the hotel.

Leisure Self

2/10

Poor

23 Aug 2025

Eyal

All

10/10

Exceptional

11 Jun 2025

Danit

Was a great location and rooms were big and updated

4/10

Poor

18 Apr 2025

Shlomo

Convenient location
Very unclean

Friends_and_family Family

10/10

Exceptional

30 Dec 2024

Juliette

Problem with the bathroom. Switched to another room. Hairs in the bathtub (in the second room).

Have stayed in this hotel many times. Not as good as it used to be.
Note: The description says that it includes breakfast. However, breakfast is not included.

Friends_and_family Family

6/10

Pleasant

29 Dec 2024

Baruch

Smell of smoke in rooms and corridor. Gunshot hole in window. Bedroom door doesn't close

Leisure Partner

6/10

Pleasant

14 Dec 2024

Verified traveler

Convenient location

Convenient location.
However, toilet in room did not work. We were transferred to another room. There were hairs in the bathtub.
Note: Hotels.com indicates that Breakfast is included. No breakfast offered.

Friends_and_family Family

6/10

Pleasant

21 Jul 2024

Noam

Great location, good value for money

Good value for money. Perfect location, but bad physical condition and not perfectly clean. Staff was very nice though.

Friends_and_family Family

8/10

Excellent

17 Jul 2024

Simeon

Location was amazing. Breakfast was great. However, we paid more for a City view but there was no city view. Paid more for room with for 2 Twin Beds and 1 Double Sofa Bed. We found out all room have a couch in the other room.

Partner

4/10

Poor

29 Jun 2024

Robert

We liked the location of this property being close to the market area and shopping but it is a very old and unkempt hotel, with much need for repair and modernisation. The paint on the walls and on the furniture is not what I expected paying over $100/night. The breakfast buffet was simple, with no variety, it was the same every day, except on Shabbat when no coffee or toast or scrambled eggs are allowed. The hotel is run more like a hostel with loud young people running the halls late at night. We will find a better spot next time, or just book one night until we arrive and see if the place is really any good before we book any extra nights. I know Expedia won’t make money that way but we would rather be happy than disappointed with our accommodation expenses

Business_and_leisure Partner

8/10

Excellent

12 Apr 2024

Joseph

Cleaner & more improved/updated than its reputation.
Please use my initials, if you’re going to quote me, not my name.

Business_and_leisure Partner

8/10

Excellent

14 Oct 2023

Manuel

The hotel is an OK 3 stars, well located, a little old.
The breakfast is good

Leisure Partner

4/10

Poor

09 Oct 2023

Jenny

Ok place, nasty staff

The place is centrally located and accessible to many locations. Main destinations are easily walkable if desired. The place itself is nice. The problem was the staff. They were extremely rude to me and my family. The girl at the counter took 30 minutes to attend us, just chitchatting on the phone. The guy at the restaurant harassed us our entire stay during breakfast questioning our payment status even after confirming we were covered. We did not feel welcomed and honestly couldn't wait to leave.

Friends_and_family Family

6/10

Pleasant

03 Sep 2023

daniel

Older property. There was a kitchenette but not one cup—-paper, plastic, other. The countertop had not been dusted before my stay.
I do not know what happened to my room before I stayed but the key would not work for me—-or a cleaning person I asked for help. A maintenance man helped me in.
There was a non functioning safe in the room—-issue during shabbos when you cannot carry your passport of wallet.

10/10

Exceptional

17 Aug 2023

Ofer

Amazing Breakfast, Fantastic Location

The renovated facility feels nicer and more accommodating than before! The breakfast is amazing and the location (Near Machine Yehuda and the Old City) is fantastic!

Business Family

10/10

Exceptional

15 Aug 2023

Ruth

Short break in Jerusalem

I found the accommodation very spacious and the service was excellent...the breakfast was absolutely delicious and very plentiful with a great choice of delicacies...Really enjoyed my stay...staff were very helpful and friendly...fantastic location as well

Friends_and_family Family

10/10

Exceptional

14 Aug 2023

Norman

Great location. We would stay here again

Leisure Family

2/10

Poor

13 Aug 2023

Naveed

Average hotel no stars I recommend

Friends_and_family Family

6/10

Pleasant

07 Aug 2023

David

overall condition of
property is very poor needs a lot
of maintenance and is poorly kept the rooms and facilities were filthy. we stayed three days and
the rooms were not cleaned even after we asked.
we had to get toilet paper and towels from the front desk.

the included breakfast was a standout as very nice but overall you get what you pay for.
location is good but the rest leaves a bit to be desired.

Leisure Family

6/10

Pleasant

25 Jul 2023

Nikolay

The room did not have any nightstands, no hangers, no garbage cans ( one tiny one in bathroom) no hairdryer - had to ask for one, kitchen in room had no utensils or kitchen stuff. Dining room tables and utensils are durty. We paid a lot of money for this kind of service. The good thing is there is plenty of beds if traveling with family.

Leisure Family

2/10

Poor

30 Jun 2023

David

Terrible hotel . Everything is wrong probably bad management

6/10

Pleasant

25 Jun 2023

Barry

Stay Away from this hotel

Terrible hotel. Door lock did not work and had to be repaired. Insufficient hot water for shower and slow drain in bathroom sink. Bed was very comfortable and breakfast was very good. Front desk staff were often away from the desk and sitting in room behind the front desk Location is excellent. Got the money, not worth it.

Self

8/10

Excellent

17 Jun 2023

Marcia

breakfast variety was fine. Room was o.k. but bathroom door did not have molding and needed painting, difficult to get t.v. channels we wanted on both t,v. sets in English
hotel staff was cooperative

Leisure Family

8/10

Excellent

10 Jun 2023

Verified traveler

Center of the city

Convenient location. Comfortable stay. I recommend it.

Friends_and_family Friends

8/10

Excellent

03 Jun 2023

Janu

Great location. Old facility.

Leisure Family

4/10

Poor

24 May 2023

Hailyn

Staff were unfriendly and not accomodating except for Gavriel who gave his best. Thank you Gavriel and keep it up!

Leisure Family

10/10

Exceptional

18 May 2023

Sabena

Great price, great location!

Room was updated. Halls in pretty bad shape.
Arrived at 11:00am and did not get a room till 2:15.
Called and left a message 3x and no one returned call. Wanted to ask if we can come early.

Partner

8/10

Excellent

04 May 2023

marc

Great value and breakfast option. Centrally located to all sites.

Leisure Self

4/10

Poor

20 Apr 2023

Steven

Excellent location
Hotel is not being maintained and the air conditioning was not working

Leisure Family

6/10

Pleasant

29 Mar 2023

Verified traveler

Run down, good location

The room was very run down and did not look like the pictures at all. Great location though.

Partner

8/10

Excellent

25 Feb 2023

Lian Li

Very good location if you want to go any place, bus .. all available for you

Partner

4/10

Poor

18 Jan 2023

Peter

This is a very old property. Room was dirty. Missing tiles in the bathroom. Sticky floor, hair in the bed, dirty sheets. I would not recommend this hotel to anyone. Location is great. Walking distance (30 min walk) to Jerusalem old town.

Leisure Friends

8/10

Excellent

07 Dec 2022

albert

Overall, while much is attractive, and they have recently made improvements, unfortunately their apparent lack attention to maintenance and keeping things working, fixed,… is sad and beginning “to show”.
While overall staff is very good and responsive, we couldn’t get our tv working, original help was hard to get and wrong and it took two visits and several hours to “get it right”

Leisure Family

4/10

Poor

05 Dec 2022

Rachel

Will not be returning

Although this hotel could use some updating what bothered us more was how unhelpful the staff was. The hotel was either running heat or air conditioning and so there was no ability to control the temperature in our room. The only other option was to open a window and there was noisy construction outside all day from early in the morning. Needless to say, it was not a restful trip.

Partner

10/10

Exceptional

18 Nov 2022

Bill

Great to be near Ben Yehuda Shopping District and near Mahaneh Yeudah Market. Easy walk to Jaffa gate and the Old City/Kotel

Leisure Family

2/10

Poor

06 Nov 2022

Jose

Parking? No true no parking on property and if you arrive on Shabbat no one can help you on check in answer phone etc no help for indicator, plus property condition is poor

Leisure Family

6/10

Pleasant

01 Nov 2022

suri

Old smelly

6/10

Pleasant

27 Sep 2022

Immanuel

the lift and passages had a most unpleasant odour...front desk said this was related to the underground garage and some AC ventilation odour. Room was fine tho, basic but comfy enough and good value for money

Self

4/10

Poor

21 Jul 2022

abby

It was so dirty
House keeping never showed up despite us requesting for them to come. Some of the people at the front desk are very nice and some make things so difficult

Leisure Family

4/10

Poor

10 Jul 2022

Afick

You get what you pay for. It’s a very budget property. But unfortunately not well maintained and the smell can be overpowering.

Leisure Family

4/10

Poor

01 Jul 2022

Harvey

Dissappointed

Had to change rooms 3 times. First room had someone elses clothes in it and no bed sheets. 2nd room same night as arrival no safe. Shower was broken and place literally falling apart. Slept there that night hoping to change next day. 3rf room adequate but missing bedsheets and safe broken this room came after long confrontstion with front desk

Friends_and_family Family

10/10

Exceptional

29 Jun 2022

Matthew

I did not like how some of the guests or public would litter around the Lev Yerushalayim. I liked everything else about Lev Yerushalayim, their staff, the grounds and their service. It is an amazing hotel.

Leisure Self

6/10

Pleasant

09 Mar 2022

Gary

One star.

Great in concept, all suites, but run down. Only 2 men to clean the 100 rooms and everything. Skeleton crew: 1 person at the desk. One person on reservations. No food service during the week, only on weekends.

Partner

4/10

Poor

07 Feb 2022

joseph

Disappointed loyal customer

We have always liked to stay here because of location. Although, this time, the hotel looked very run down. Now, as i understood it, it had been bought by new people and they were in the midst of making renovations. However, that does not excuse the fact that we checked in Thurs evening and our room had not been cleaned till we asked them to on Wednesday! And our door handle was falling off from the outside. It was disappointing.

Partner

8/10

Excellent

01 Feb 2022

Mordechai

When we first arrived the room we were given had numerous issues. The following day i requested a room change and was given a larger family room for no extra charge.

Leisure Family

8/10

Excellent

23 Jan 2022

Emile

Like apartment concept

Leisure Family

6/10

Pleasant

06 Dec 2021

Verified traveler

Excellent location.
Basic facilities.
Not very clean nor well maintained.
Good for people who look for a bed to sleep, take a shower and have a good location in Jerusalem.

Friends_and_family Family

8/10

Excellent

04 Dec 2021

Stephanie

Comfortable two room suites. Excellent breakfast and friendly accommodating staff.Great location.

Self

6/10

Pleasant

04 Dec 2021

Mor

צוות הקבלה מאוד נחמד.
מיקום מעולה לאוהבי השוק והמדרחוב.
מלבד זה המלון על הפנים נקיון גרוע המזדרון מסריח החדרים ישנים והטייח מתפורר הכל מלוכלך המראות החלונות הוילונות ריח של סיגריות פשוט מבחיל
הטלוויזיות לא עבדו המקלחת ממש לא נקיה ולא היו מגבות רק לאחר שביקשנו שלחו מגבות ישנות ובלויות לקחתי 4 חדרים בחדר אחד פתחו מיטה לילדים הם נפלו עם המיטה בזמן ששכבו עליה

Friends_and_family Family

4/10

Poor

01 Dec 2021

Dale

They never came to clean the rooms. There were not enough towels. The breakfast was sent to the room instead of being a breakfast buffet, and it was not edible.

Leisure Family

6/10

Pleasant

30 Nov 2021

Yoram

it was OK

Leisure Family_with_children

8/10

Excellent

30 Nov 2021

Yisroel

Friendly staff. Had a problem with the shower head.

2/10

Poor

23 Nov 2021

Valentino

Horrible Motel

Business Partner

6/10

Pleasant

09 Jun 2021

Howard

Hotel was run down and needs some repairs in hallways. Restaurant was closed.

Partner

8/10

Excellent

02 Jun 2021

Verified traveler

Location and room amenities

Leisure Family

10/10

Exceptional

02 Aug 2020

Verified traveler

Nice place

Comfortable stay in a convenient location in Jerusalem.

Friends_and_family Family

6/10

Pleasant

24 Feb 2020

Verified traveler

not friendly staff and unable to get the king bed as reserved

Leisure Family

10/10

Exceptional

06 Feb 2020

Seth

Really great hotel

I have written before about how the hotel is really outstanding in terms of location, quality, and services.
This time we booked the two bedroom apartment, and it is worth the money A larger living room, and the second bedroom provides a lot of room to put luggage and repack it.

Friends_and_family Family

10/10

Exceptional

20 Jan 2020

Chaya

Excellent location adjacent to King George and Ben Yehuda Streets. Seven minute wakk to Machne Yehuda Market. Walkable to Old City. Near light rail and many bus lines. Suite layout offers privacy to additional family members. Lowrise building (6 stories) is convenient for walking up and diwn stairs.

Friends_and_family Family

8/10

Excellent

02 Jan 2020

Verified traveler

It was a good room but we stayed there only one night

Leisure Family_with_children

8/10

Excellent

01 Jan 2020

Gershon

Well located and good value. Roomy suite..........

Leisure Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

Convenient Location & Good service

Great location in the heart of the city! Will stay here again. Staff is friendly & helpful.

Friends_and_family Family

10/10

Exceptional

28 Dec 2019

Seth

A beautiful hotel in the center of Jerusalem

Such a nice, accommodating hotel!
The location is fantastic, the rooms have most everything you need. They have a special setup on the first floor for lighting Chanukka candiles. The front desk tries to help with everything, and the service is professional.
Only one minor problem: the room I had got a little cold when it was cold outside. Still comfortable, but I would have preferred to be able to raise the heat.
This hotel is highly recommended.

Partner

8/10

Excellent

25 Dec 2019

Ofer

So happy we discovered this hotel!

This hotel is not too fancy but is comfortable and convenient, at a great central location, and... an amazing breakfast! We will definitely be back!

Business Partner

10/10

Exceptional

22 Dec 2019

Verified traveler

Roomy
Laundry facilities
Staff
Location
Price
Xxxxxxxx

Friends_and_family Family

10/10

Exceptional

18 Dec 2019

Verified traveler

Very spacious apartment, with a couch, two beds, kitchen. Very comfortable and easy to work in.

Leisure Self

6/10

Pleasant

16 Dec 2019

Verified traveler

Not much to like dirty rude staff wouldnt stay again

Leisure

10/10

Exceptional

11 Dec 2019

Verified traveler

THE LOCATION!! the buffet breakfast and affable staff

Leisure Family

8/10

Excellent

02 Dec 2019

b david

Convenient location.

Room was adequate. Service for wake up calls was poor. Complained 4 times to the front desk about not receiving a requested wake up call, but nothing was done to correct it. Otherwise service was good.

Self

8/10

Excellent

18 Nov 2019

Verified traveler

The location on Ben Yehuda and so close to the Old City is fantastic. This is the second time I've had trouble with the parking garage on site.
The staff was very helpful.

Leisure Friends

8/10

Excellent

15 Nov 2019

Verified traveler

time wasting time wasting time wasting more time wasting

Friends_and_family Family

8/10

Excellent

15 Nov 2019

John

Friendly welcoming staff. Ideally placed in central Jerusalem to reach all sites.

Leisure Friends

6/10

Pleasant

04 Nov 2019

Verified traveler

I liked the breakfast, but the hotel had a foul smell of sewage in the elevator and hallways.

Business

6/10

Pleasant

02 Nov 2019

Verified traveler

Jerusalem Hotel near the market.

A decent bathroom renovation made up for some of the shortcomings of the room. Check in was fine as was checkout.

Family

8/10

Excellent

29 Sep 2019

Alan

Nice Place

It was a layover until moving into an apartment,

Friends_and_family Family

8/10

Excellent

14 Sep 2019

Jennifer

V convenient. Room (aparthotel) spacious.
But hotels have no double beds.

Partner

2/10

Poor

25 Aug 2019

Verified traveler

The staff, was difficult, and unhelpful. The room was dirty. We asked for towels and sheets and were told they would bring them right away. THEY NEVER CAME. The gym was so dirty and had broken mirrors, it brought to mind a post nuclear war movie sceen.

Friends_and_family Family

6/10

Pleasant

02 Aug 2019

Marna

It was good, great location, just the hotel was a bit dirty and old

8/10

Excellent

14 Jul 2019

Verified traveler

Nice stay

Rooms really need a makeover.

Family

10/10

Exceptional

16 Jun 2019

Janet

Such a good stay!

The staff was very friendly and helpful, they really made it a pleasant 4-day stay. The room was big and comfortable, also very clean. I found the location to be nice and quiet as it was a little removed from the main areas, but everything was very close and convenient, both Ben Yehuda and City Center were a quick few minutes away on foot. The A/C worked great. I did not have the breakfast so I cannot speak to that, but it was nice that there was a vending machine with beverages in the lobby.

8/10

Excellent

03 Jun 2019

Verified traveler

Location close to everything

Old need update to rooms

Business_and_leisure

8/10

Excellent

25 May 2019

George

Generous sized accommodation

Ideally located a short walk from the old city, convenient for bus tours and close to the market. Luggage storage was helpful.

Partner

6/10

Pleasant

24 May 2019

Bena

All good but slippery tub

This is not my first stay at this hotel and I was mostly happy - the location is great, the room clean, the breakfast generous. Not all of the receptionists are welcoming though. But a bigger problem: the tub is a bit narrow and very slippery which makes taking a shower an adventure and not a pleasant one - this is a disaster waiting to happen.

4/10

Poor

21 May 2019

Verified traveler

Disappointing

HUGE groups of young kids disrupted the stay at all hours of the day. Imagine 20-30 kids running up and down the hallways pounding on the walls. Yup. Reported it to security multiple times and they said there was nothing they could do. Disappointing, I didn't get much sleep the entire trip bc of the noise from the campers.There were large groups of them in the hallways with room doors open most of the day and night.

6/10

Pleasant

29 Apr 2019

Verified traveler

Toilet was stuck in corner and could not spread my legs.
Spacious but bare minimum.

Leisure Partner

10/10

Exceptional

22 Apr 2019

Verified traveler

great location, close to sites, restaurants and shopping

Friends_and_family Family

10/10

Exceptional

08 Apr 2019

Verified traveler

I liked its location and price. I also liked that there is a special elevator for the Sabbath. Every one was curtious and that I was able to leave my belongings there even after I left the hotel . It was very helpful.

Leisure Partner

8/10

Excellent

04 Apr 2019

Verified traveler

Sorry but never again

Dirty bathroom,very hard beds no plates or utensils for kitchen, nice breakfast

Family