CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Herbert Samuel Jerusalem

Jerusalem Region · Israel

25 Shamai St., 1View location

9.0/10Excellent843 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Location10.0/1010.0
Neighborhood9.6/109.6
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Herbert Samuel Jerusalem

The Herbert Samuel Jerusalem, part of the Royal Orchid Hotel family, is located in the heart of Jerusalem, one of the most unique cities in the world.

Guest rooms at the Herbert Samuel allow travelers to experience the authentic and quintessential nature of our vibrant city from its center, while a spa, fitness center, and indoor pool invite our guests to relax and unwind.

Our signature chef restaurant, Herbert Samuel, offers a modern interpretation of traditional cuisine, showcasing the highest quality local ingredients and with a breathtaking view of the city.

The Herbert Samuel invites you to discover the dynamic cultural and historical city of Jerusalem and enjoy the lively pace of city life from just outside our doorstep. Please note that while the hotel is accessible to cars, we do not have onsite parking.

Read more about this hotelShow less

Several parking lots are available nearby for your convenience. For more inf

With a stay at Herbert Samuel Jerusalem, you'll be centrally located in Jerusalem, within a 10-minute drive of Machane Yehuda Market and Western Wall. This luxury hotel is 0.1 mi (0.1 km) from Ben Yehuda Street and 0.1 mi (0.1 km) from Mount Herzl.

Make yourself at home in one of the 137 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Conveniences include laptop-compatible safes and desks, as well as phones with free international calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector, a security system, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Russian

    English

    Hebrew

Nearby attractions

Ben Yehuda Street 0.1 km / 0.1 mi
Mount Herzl 0.1 km / 0.1 mi
Zion Square 0.1 km / 0.1 mi
Independence Park 0.4 km / 0.2 mi
Mamilla Cemetery and Pool 0.5 km / 0.3 mi
Ethiopian Church 0.5 km / 0.3 mi
New Gate 0.7 km / 0.5 mi
Mamilla Mall 0.8 km / 0.5 mi
French Square 0.8 km / 0.5 mi
Jerusalem Great Synagogue 0.9 km / 0.5 mi
Notre Dame of Jerusalem Center 0.9 km / 0.6 mi
Machane Yehuda Market 0.9 km / 0.6 mi
Jaffa Gate 1 km / 0.6 mi
Tower of David Museum of the History of Jerusalem 1.1 km / 0.7 mi
Garden Tomb 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 137
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
Show 26 more facilities & services
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Electric kettle
  • Café
  • Bar
  • Restaurant
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Spa treatments
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 40 m²SUI.DB
    SUITE WITH DOUBLE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Smoke detector
    • Shower
    • TV
    • Desk
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    Show all 26 amenities
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Fridge
    • Kitchen
    • Bikes Available: 2
    • Electric Kettle: 1
    • Indoor swimming pool
    • Turkish steam bath
    • Sauna
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Slippers
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    SUITE WITH DOUBLE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Room amenities

    • Smoke detector
    • Shower
    • TV
    • Desk
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Fridge
    • Kitchen
    • Bikes Available: 2
    • Electric Kettle: 1
    • Indoor swimming pool
    • Turkish steam bath
    • Sauna
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Slippers
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    Room SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 28 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Electric Kettle: 1
    • Shower
    • TV
    • Minibar
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    Show all 21 amenities
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Desk
    • Bathrobes
    • Slippers
    • Indoor swimming pool
    • Turkish steam bath
    • Fitness room
    • Sauna
    • Satellite TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE DELUXE

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Electric Kettle: 1
    • Shower
    • TV
    • Minibar
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Desk
    • Bathrobes
    • Slippers
    • Indoor swimming pool
    • Turkish steam bath
    • Fitness room
    • Sauna
    • Satellite TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 24 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Direct dial telephone
    • TV
    • Kitchenette
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Central heating
    Show all 23 amenities
    • Safe
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Bathrobes
    • Slippers
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Sauna
    • Turkish steam bath
    • Indoor swimming pool
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Shower
    • Direct dial telephone
    • TV
    • Kitchenette
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Bathrobes
    • Slippers
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Sauna
    • Turkish steam bath
    • Indoor swimming pool
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Slippers
    • 220V power supply
    • TV
    • Shower
    • Wake-up service
    • Sauna
    • Turkish steam bath
    Show all 15 amenities
    • Indoor swimming pool
    • Electric Kettle: 1
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Central heating
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE STANDARD

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Satellite TV
    • Slippers
    • 220V power supply
    • TV
    • Shower
    • Wake-up service
    • Sauna
    • Turkish steam bath
    • Indoor swimming pool
    • Electric Kettle: 1
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Central heating
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Herbert Samuel Jerusalem

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Herbert Samuel Jerusalem

9.0
Excellent
843 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
9.6 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
27 Jul 2026
Mark
Booked two rooms. First night stay was awful, water dripping kept us awake all night.
Went down to reception at 3am to address issue as was on a tour most of the following day.
Asked to have it either repaired or sorted before we returned.
When arrived back at following day as expected nothing had been coordinated even though there was a record of the previous nights event.
Eventually after a bunch of technicians in and out of our room the whole afternoon we were moved but should have been handled more efficiently.
When checked out was made to wait half an hour because someone charged a 13sheckel charge to our room for a coffee and it wasn’t our group.
You would think after all the money spent for 2 rooms and 5 days worth of accomodation they would have just cancelled the coffee charge and let us be on our way but no. Had to wait for authorisation and was highly irritated. No parking on site either which isn’t helpful.
8/10
Excellent
19 Jul 2026
Dany
Yes We supposed to Free bottle of wine but they didn't give it to us
Partner
10/10
Exceptional
03 Jun 2026
Dan
Excellent hotel. Very reasonably priced. Under the radar for some reason but it's in a great location in downtown Jerusalem. Right by the light rail. 30 minute walk to Western Wall. Clean rooms helpful staff, great breakfast!
Self
10/10
Exceptional
28 May 2026
Fred
Great place to stay. Beautiful room, excellent location, nice breakfast! All in all we highly recommend it
Partner
2/10
Poor
23 May 2026
fernando
The room smelled, the mattress and the pillow were very uncomfortable.

The coffee machine looked dirty
Partner
8/10
Excellent
03 Apr 2026
Yoav
Breakfast was excellent, though staff was missing first at several positions - preparing eggs, optional coffee etc.
Partner
10/10
Exceptional
23 Feb 2026
Christopher
Great location, clean and comfortable room. Would definitely stay here again.
Partner
4/10
Poor
22 Feb 2026
Danielle
very disappointing as I was told there would be parking and there wasn't I was charged tax even though I have an American passport I didn't get my room that I specifically asked for and told me that they had then they had to change me rooms it was already night time I came to relax and ended up being aggravated I actually was ready to leave and go to different hotel but it was later ready and I was so tired I came in for a wedding so I had to go to the wedding even though I came to the hotel to sleep first
Self
10/10
Exceptional
19 Feb 2026
Andrew
Staff was excellent and very helpful. Hotel is nice and clean with nice amenities.
Self
8/10
Excellent
18 Feb 2026
Yacov
The staff are great, we love the hotel and have stayed there multiple times. However, on this occasion we noticed that the room was not so clean. There was a lot of dust on the floor near the window area so one day I dropped a used bath towel on the floor in that area so that the cleaners will see the dust when they pick up the towel…they made up the room but left the used towel (and dust) on the floor! Other than that it was a good stay, the staff are very friendly and accommodating and we will be booking a stay again next time!
8/10
Excellent
05 Feb 2026
KARA
Front desk was friendly. Breakfast was plentiful.
8/10
Excellent
01 Feb 2026
Andreea
Amazing
Leisure Family
2/10
Poor
27 Jan 2026
YOAV
Didn't like it at all.
Bad maintenance
10/10
Exceptional
15 Jan 2026
stanley
Breakfast was a delight. All encompassing menu; eggs made to order. Fresh food andplentiful.center of town off Jaffa. Pool very clean as is gym.
Partner
10/10
Exceptional
10 Jan 2026
Felicia
We felt that it was home from home. The staff were so welcoming , the breakfasts had anything and everything - we can't wait to be back
10/10
Exceptional
06 Jan 2026
David
Excellent hotel in the center of the city. Great breakfast with a view. Gym & indoor pool all a very reasonable price
10/10
Exceptional
03 Jan 2026
Jamie
Room was small but clean and very nice. Hotel was very nice. Glad we were able to stay here.
10/10
Exceptional
02 Jan 2026
Walter
Great location and very nice breakfast.
Leisure Family
10/10
Exceptional
31 Dec 2025
Jessica
Very clean, I left my watch and they are holding it for me until my next visit highly recom
6/10
Pleasant
29 Dec 2025
Marie

Having the wine in our room, a punch check in and not arriving four hours later. Better parking options… Paying 120 shekels a night is ridiculous… And we have very loud partier in our room next door keeping me and my mother up late after calling the front desk four-five times.
Leisure Family_with_children
8/10
Excellent
25 Dec 2025
susan
Beautiful hotel. Nice lobby. Check in didn’t go well- we came to property at 10:30 am to put our name on a list for early check in and leave our bags. Ultimately, we couldn’t access our room until after the 3 pm check in time which had us running late for a commitment. The TV in the room don’t work unless you use your phone to screencast. They came and tried to fix it, but this was all we could work. Not a big deal when you’re at a hotel surrounded by loads of things to do, but inconvenient if you want to watch TV! Overall a few hiccups, but would give it another shot
Business_and_leisure Family
10/10
Exceptional
23 Dec 2025
Eric
The staff is always helpful and friendly. Great service and amenities. The restaurant has an amazing buffet style with excellent food. Thank you
Leisure Family
10/10
Exceptional
11 Dec 2025
isaac
The rooms were clean, but pretty small. The breakfast was unbelievable.
10/10
Exceptional
17 Nov 2025
Atara
Clean room. Nice pool. Relaxing, comfortable environment in a convenient location.
Friends_and_family Family
10/10
Exceptional
07 Nov 2025
Ilana
Great location !!!
6/10
Pleasant
05 Nov 2025
Peter
The staff was very nice although some only spoke a little English. My only surprise was that they gave us 3free small bottles of water and beyond that they charge 12shekels a bottle. I complained and they have given us 2more bottles.
Room service is a bit slow
8/10
Excellent
27 Oct 2025
Risa
Great location and amazing breakfast. It's very clean but the hotel rooms and hallways need TLC.
Friends_and_family Family
10/10
Exceptional
25 Oct 2025
Suzanne
The rooms are a bit rundown.
Leisure
10/10
Exceptional
25 Oct 2025
Stuart
Excellent hotel. Great location and friendly staff.
Leisure Self
10/10
Exceptional
23 Oct 2025
Harvey
Excellent stay.
Leisure Family
10/10
Exceptional
13 Oct 2025
Florence
The location is the best!
Breakfast is awesome, service very good, lots of shopping in the area and 10 min walk to old city
8/10
Excellent
11 Oct 2025
Howard
Front desk and reception and concierge staff were excellent. The breakfast restaurant was OK but tables were not cleaned and dishes piled up andcsome of the food that was supposed to be hot. Was not hot.
Leisure Partner
10/10
Exceptional
07 Oct 2025
ERIC
In the center of Jerusalem
10/10
Exceptional
03 Oct 2025
Florence
Clean room, friendly service, lots of walking options
Business_and_leisure Self
10/10
Exceptional
14 Sep 2025
Mindy

I recommend this hotel to everybody

Great breakfast great chops
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
Lee

Great place to stay

The breakfast was great. They cleaned my reliablly
Tamir at the front desk was very helpful.
The shops were all over the place and so with music.
Friends_and_family Family
10/10
Exceptional
05 Sep 2025
Mousa
Great location and great value
Leisure Self
10/10
Exceptional
07 Jul 2025
Jacob
Clean and comfortable and pleasant front desk staff. Amazing location.
Partner
10/10
Exceptional
22 Jun 2025
Jeffrey
Tamer at reception was excellent!
Partner
10/10
Exceptional
25 May 2025
cara

Go to Israel!! great hotel

Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!
Partner
10/10
Exceptional
20 May 2025
Cara

Solid great hotel!!!

Tamer at the front desk was so helpful and accommodating! My husband was sick and he helped me get a Dr. everyone should come to Israel!!! Such a great country. This hotel is wonderfully located and a good value. Can walk to everything!
Friends_and_family Friends
10/10
Exceptional
11 May 2025
Sam
The Herbert Samuel in Jerusalem provides incredible value for money and world-leading service. Every staff member I encountered was friendly, professional, helpful, and committed to customer service.

Nothing was too much trouble for them, and they always followed up on requests to make sure things had been sorted or resolved.

It's not the cheapest hotel around this area, but with the Herbert Samuel, you get way more than you pay for.
I look forward to my next stay there.



Business_and_leisure Self
10/10
Exceptional
06 May 2025
Alexander

Will Always Stay Here when in Jlem!

Tamar at reception is a great host and representative of the hotel. Large rooms and shower space. Beautiful pool and spa area. Breakfast is worth waking up and to die for. Highly recommend. Great location right of the rail line and near Ben Yehudah St. Plenty of food, coffee shops and sites nearby. A+
Friends_and_family Family
10/10
Exceptional
29 Apr 2025
Anil
Great service!
Business_and_leisure Self
10/10
Exceptional
26 Apr 2025
Dannielle
well located. Great breakfast. Clean rooms
Leisure Self
8/10
Excellent
21 Apr 2025
liza
Great location
Leisure Partner
10/10
Exceptional
05 Mar 2025
Stanley
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
Leisure Partner
10/10
Exceptional
02 Mar 2025
Elissa
Great location. Accommodating staff. Nice rooms.
Leisure Family
10/10
Exceptional
25 Feb 2025
Aryeh

Jerusalem's hidden gem

Hidden gem in Jerusalem. Great location, great room, very good breakfast, great view from dining room. Looking forward to our next visit.
Partner
10/10
Exceptional
21 Feb 2025
Avi
The staff was very nice and friendly. They have a great breakfast.
Leisure Family
8/10
Excellent
20 Feb 2025
Pearl
.
Leisure
10/10
Exceptional
18 Feb 2025
Verified traveler

Very good stay

Very Good Hotel in the middle of everything. Excellent breakfast.
Self
8/10
Excellent
14 Feb 2025
Avital

מלון טוב במיקום מעולה

מלון נעים, אוירה טובה, חדרים מרווחים נקיים ונעימים בתנאים טובים.
אפשר לשפר את ארוחת הבוקר
Partner
10/10
Exceptional
05 Feb 2025
Bluma
Literally in the heart of Jerusalem ! Everything is walking distance
Leisure Family_with_children
10/10
Exceptional
31 Jan 2025
Leon

In the heart of everything

Excellent food and service. Amazing location next to all the places you want to see in Jerusalem. 15 minute walk to the Western Wall.
Friends_and_family Family
10/10
Exceptional
08 Jan 2025
Eva
Nice hotel in excellent location. Great place to stay in Jerusalem.
Leisure Partner
10/10
Exceptional
28 Dec 2024
A.J
Great location
Business
2/10
Poor
28 Nov 2024
Eli
1.Did not receive the complimentary bottle of wine as promised.
2.The hotel was completely empty, yet I was told there were no available upgrades. I was assured my room was the best they had, which is simply untrue as their website clearly shows better options.
3.On the first night, I called the main office to request the heat be turned on. They said they would handle it, but they didn’t. I woke up in a freezing room and ended up catching a cold.
4.Overall, the staff’s attitude was dismissive and unprofessional, making me feel undervalued as a guest.
Business_and_leisure Pet
10/10
Exceptional
27 Nov 2024
Stephen

a visit to Jerusalem

From the moment I arrived, I felt welcome. Beautiful lobby and great location. Easy walk to many historic locations. Breakfast on the top floor with views of the city. Superb Housekeeping!!
Business
10/10
Exceptional
25 Nov 2024
Danielle
Great location!
10/10
Exceptional
19 Nov 2024
shana
Amazing, friendly staff.
Leisure Family
10/10
Exceptional
18 Nov 2024
Ora
Lovely
Friends_and_family Friends
10/10
Exceptional
07 Nov 2024
Lori
Centrally located, friendly, great cappuccino & breakfast..well priced..
Leisure Friends
10/10
Exceptional
06 Nov 2024
Lori
Perfectly located staff very accommodating well price
Leisure Friends
10/10
Exceptional
31 Oct 2024
Benjamin

Great 5* quality hotel. Incredible value.

Really nice hotel. Breakfast amazing. Good service. Was upgraded to a delux room with bit more space. Rare find in jlem with stunning indoor pool. Only gripe is the lack of onsite parking so had to pay externally every time. And the carpark nearby that has an arrangement (20% discount for guests) closes at 11pm so if you miss that deadline you have to go elsewhere without discount.
Partner
8/10
Excellent
10 Oct 2024
moshe
Clean and large rooms, good breakfast. Staff is ready to help with any problem. Excellent location
Partner
10/10
Exceptional
18 Sep 2024
Jacob
Great hotel in the heart of Jersualem. Access by car was slightly tricky, and involved a short walk, but the hotel itself was fabulous.
Business_and_leisure Family
10/10
Exceptional
17 Sep 2024
Robert
Slept well and was very comfortable. Breakfast was great and location is convenient to everything.
Self
10/10
Exceptional
23 Aug 2024
Verified traveler
Wonderful room in an amazing location. Breakfast was beautiful and more than plentiful
Self
10/10
Exceptional
21 Aug 2024
Stephanie
Staff was friendly and the room was large. The shower was big enough for four people.
A bottle of wine and fruit awaited. Breakfast buffet was huge.
Had a relaxing massage at the health spa.
Would stay again.
Self
10/10
Exceptional
26 Jun 2024
Farida
Centrally located to attractions. Check in process during Shabbat was a bit more involved.
Leisure Partner
2/10
Poor
14 Jun 2024
haya
Disappointed
Leisure Partner
8/10
Excellent
29 May 2024
Alber
Ok
6/10
Pleasant
24 May 2024
ERAN

Amazing location... Is not enough

The staff is friendly, the hotel is in decent shape and the location is right at the center of everything which is amazing. However you are not supposed to feel like people in the street are with you in the room when you are on the 8th floor. Any self respecting hotel would have soundproof windows. Service was ok though we asked the safe to be opened and nobody came...
Overall a nice hotel and the beds are very comfortable but not recommended if you're a light sleeper because it's very noisy outside until late at night.
Partner
8/10
Excellent
19 Apr 2024
Shahar

Shows signs of age but still among the top in town

My third or fourth stay at this hotel and unfortunately it is not keeping the quality it offered in previous stays.
Staff is friendly and helpful but the facility maintenance is not keeping up. Noisy aircon, broken sensor in elevator. Water faucet at public toilet wobbly.
Yet - the location is great. Plenty of entertainment, attractions and food within walking distance. Beautiful vista from dining room at 11th floor and a great breakfast buffet. Spa and pool at the basement. Spa offers treatments alas a small basement pool isn’t much fun.
Partner
6/10
Pleasant
13 Jan 2024
amir
מלון מאד רועש, המון ילדים שנמצאים הרבה זמן
היה רצוי חדר באגף שקט יותר
אין חניה במלון עצמו למרות שיש בבנין חניון שאמרו לנו שהוא לעובדים. החניון שנתנו רחוק וצריך ללכת ממנו בגשם ובקור עם מזוודות למלון בלי שום עזרה מהצוות.
ארוחת בוקר מוגשת בכלים חד פעמיים, מבחר מאד דל ולא ברמה המצופה ממלון 5 כוכבים
Partner
10/10
Exceptional
12 Jan 2024
Leon

Excellent Hotel

The location and the service at this hotel is excellent. Parking is available at a lot close to the hotel. The food is excellent.
Business
10/10
Exceptional
10 Oct 2023
Maurice
Nice hotel definitely will return!!
Leisure Family
10/10
Exceptional
08 Oct 2023
Samuel
Amazing
Friends_and_family Family
10/10
Exceptional
07 Oct 2023
Michael
Overall great stay we enjoyed the location. It was a lot to do at that location which made it very convenient for us. Did not have to take any type of extra transportation. Also great food areas around. The staff was great. They helped us out on any and everything we asked for. we definitely recommend and we would stay there again.
Leisure Partner
10/10
Exceptional
14 Sep 2023
Morad
Great location
10/10
Exceptional
12 Sep 2023
ari
Amazing location. Really a classy hotel. An island of calm in a sea of excitement. They even sent us a welcome wine bottle on arrival. Loved it
Leisure Partner
6/10
Pleasant
12 Sep 2023
Neil

Scooter Reports

Sterile, sterile, sterile. Facilities are nice, place is clean, bed comfortable. Towels and bath supplies a bit second rate. Unhelpful, unfriendly staff -- lugged my own suitcases whole they just stood there and watched. No one smiled, no one said hello. Nothing special here.
Partner
10/10
Exceptional
09 Sep 2023
Sam
This hotel was in a great location and the staff was very helpful. I’ll book here again.
Leisure Partner
10/10
Exceptional
08 Sep 2023
Susan
I LOVED this hotel! The room was great - absolutely, totally quiet, clean, very comfortable, with an espresso machine and tea kettle, robe and slippers. The hotel spa and gym are terrific - well-equipped, clean, lovely. The hotel staff were friendly and helpful with everything. The location couldn't be better - lots of cafes, shopping, transportation everywhere. My only small criticism is that the breakfast buffet, while abundant, was not as well-stocked as some other five star hotels - though I only had time for breakfast one day out of my seven at the hotel. It's definitely my new favorite hotel in Jerusalem and I can't wait to return!
Business_and_leisure Self
8/10
Excellent
01 Sep 2023
David

Great location

Best location in the city, close to the old city but also very close to many restaurants and shops. Service is quite curt, but that seems to be normal in Israel. Could use a renovation, rooms and public spaces are looking tired. Gym is small but adequate. More like a 4 star than a 5 star property. Note that the hotel does not have road access - if you have a car, park beforehand at the lot identified on the hotel’s website.
Partner
10/10
Exceptional
02 Aug 2023
ERAN

Family one night stay

The stay it self was great !
we really enjoyed it, the food was also amizaing !
Friends_and_family Family
10/10
Exceptional
31 Jul 2023
Andrew P.
This is a great hotel to stay at. I was there an entire week and the room was cleaned every day, the staff were very cordial, and it’s a 5 minute walk to Mamilla Mall. I read some reviews that make me wonder if they actually stayed there. Oh and the breakfast menu was super fresh and beautifully laid out.
Leisure
10/10
Exceptional
27 Jul 2023
Jeffrey
The location is fantastic and the Herbert Samuel chain are clean, sleek and professional.
Business_and_leisure Self
8/10
Excellent
18 Jul 2023
Olivia
Did not receive vip access as planned but service was very good
Leisure Family
10/10
Exceptional
18 Jul 2023
Eileen
Amazing staff. Friendly and helpful. Can't get a better location. Dinning options in the neighborhood were excellent.
Leisure Partner
8/10
Excellent
09 Jul 2023
JEFFREY

Good value Good location

Very satisfied with value for money. Great location. Very friendly efficient check in. Medium size hotel. Room cleaned on time and sufficiently.
Friends_and_family Family
6/10
Pleasant
07 Jul 2023
Jarrod
I had high expectations for this hotel from all the reviews I read. I booked 3 rooms for our stay as we were traveling with our son and a friend. We had to check in twice. The first time was an hour before the rooms were made available and then once they were we were asked to check in again. Despite my trying to tell the reception staff that this had already been done, he rudely stopped me from speaking and told me he was doing his job. I eventually called the previous staff member who checked me in who sorted our the situation. But no apology, they just argued amongst themselves and carried on.

Liked: Area, location is close to everything. 15-mins to the Wall, 5 mins to market, 4 stops from main rail station. You can't get better than that. The hotel is old school but it's clean and quiet (we were on the 10th Floor)

Disliked: staff (my experience, may be different another time), room was very small, no coffee pods for the machine, aircon was super loud.

I think there are many other great options in JLM at this price and we would probably explore those the next time we visit.
Leisure Family
10/10
Exceptional
05 Jul 2023
Thomas

Very Pleased

A very nice hotel in a great location. A few minutes walk to the Old City's Jaffa Gate. A great nighttime vibe right outside the hotel.
Partner
4/10
Poor
04 Jul 2023
david
The area was amazing, the room no, very small beds, room was dirty, the cleaning staff came very late and made a terrible job .
Leisure Family
4/10
Poor
03 Jul 2023
Judith
The property is in the centre of town
Great location
Housekeeping is not good
Cleaning was not done of the room
Leisure Partner
10/10
Exceptional
03 Jul 2023
Roy
The hotel was in a great location, a 10 minute walk to the New Gate of the Old City. Staff were all very friendly and helpful. Room was serviced daily and kept clean and the a/c worked very well.
Room was a little smaller than we expected but otherwise it was a wonderful stay
Leisure Family
10/10
Exceptional
01 Jul 2023
Abraham

Excellent value for a truly luxury hotel

Absolutely beautiful, luxury and affordable hotel, that far exceeded my expectations based on some of the reviews on here. The service was exemplary, people were friendly, responsive, and very helpful, especially with getting my luggage from my car in the parking lot and then back. A lot of it has been written about the parking situation, and it’s not that big of a deal. There’s a parking garage exactly one block away from the hotel, which was convenient and not too expensive. The hotel bent over backwards to assist me with my luggage during check in and check out which made it much less of a hassle. The location is unmatched. It’s right off of Ben Yehuda street and beautiful Nachlat Shiva. The gym is well, equipped and clean, the pool was beautiful and warmly heated, and the steam room and sauna was excellent. I would stay here again in a heartbeat.
Self
8/10
Excellent
01 Jun 2023
Amalia
Staff was nice but not very helpful.
Leisure Family
8/10
Excellent
18 May 2023
Gurminderjit
It as nice
Leisure Friends

Location & surroundings

Herbert Samuel Jerusalem
25 Shamai St., 1, Jerusalem, Israel

Explore the mapShow on GoogleWebsite

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Herbert Samuel Jerusalem

16 hotel photos