Name: Brown Mamilla
Address: 41 Hillel St, Jerusalem, IL

10/10

Exceptional

25 May 2026

dolav

The really beautiful room and view

10/10

Exceptional

26 Jan 2026

Oded

Perfect

10/10

Exceptional

22 Jan 2026

Debs

Room was clean & modern.
Staff were very helpful

Partner

8/10

Excellent

19 Jan 2026

Randy

The staff was friendly and helpful. There was a lot of street noise Thursday night.

Leisure

8/10

Excellent

07 Jan 2026

Guy

Clean and comfortable room

Partner

2/10

Poor

03 Jan 2026

Alan

Terrible service, poor manners, dirty rooms.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Avi

Great staff!

10/10

Exceptional

29 Dec 2025

Avi

Excellent staff!

Leisure Partner

10/10

Exceptional

16 Dec 2025

Rachel

What a great hotel to stay at. Centrally located easy to get around great staff. This is my third visit and it’s still rates as one of my best small hotels in Jerusalem. Highly recommend.

Business

10/10

Exceptional

06 Dec 2025

Karin

We had a great stay. The location was perfect, and the room was very comfortable. The staff were kind and helpful

Partner

8/10

Excellent

27 Nov 2025

Denis

Overall is a pretty good hotel 5 min walk from the old city. The hotel is on a quite street, very good breakfast and very friendly staff. The two small downsides are the design of a shower which is not separated from the rest of the bathroom spilling water all over the place and that the interior is a bit warn out. Despite the minor issues, I can definitely recommend this place for a stay near old city if you want to save some bucks.

10/10

Exceptional

20 Nov 2025

Nehorai

Room was clean, hotel is super nice, the location is perfect, the staff was lovely

8/10

Excellent

18 Nov 2025

Lance

Beautiful room and kind and helpful staff

Leisure Friends

8/10

Excellent

17 Nov 2025

Israel D

The room was clean. But i didn't get city view and also i was not told that i had an option of kosher food to eat next door.

Leisure Partner

10/10

Exceptional

16 Nov 2025

shaili

Top

Leisure Self

10/10

Exceptional

27 Oct 2025

Jill

Great location nice hotel

10/10

Exceptional

23 Oct 2025

Nehorai

Excellent location, cozy ambience,

10/10

Exceptional

22 Oct 2025

Diana

The staff members were kind and helpful. When I needed an adapter, they were quick to loan me one. The front desk even brought my WOLT delivery directly to my room so that my pizza would not get cold. Breakfast was excellent. The room was small and some of the light fixtures didn't work properly. Also, it can get a bit noisy due to the activity outside but that's to be expected in a centrally located hotel. Overall, I had a pleasant experience and would stay there again the next time that I visit Jerusalem.

Self

6/10

Pleasant

19 Aug 2025

Gavin

Dark small room. Shower kept flooding but staff were very helpful with cleaning up. Great location. Hotel needs some repairs.

Leisure Partner

8/10

Excellent

04 Jul 2025

Ehud

נוח מאד

מלון נחמד שממוקם באיזור נוח. קל להגיע לעיר העתיקה לאיזור הקניות

Friends_and_family Friends

2/10

Poor

18 Dec 2024

Molly

This hotel simply isn’t worth the price. The room was small and not particularly clean, the staff was not welcoming, and we were deeply disappointed.

Leisure Partner

10/10

Exceptional

30 Nov 2024

Tziona

Big fan of brown. First time at this one - great service and everything you expect (and then some). See you again soon

10/10

Exceptional

30 Nov 2024

Israel

ארוחת הבוקר במלון היתה מפתיעה ונפלאה. מיקום המלון מצויין.היו לי שתי בעיות עם המלון, 1.קיבלנו חדר קטן מאוד שהיה למעשה חדר ביטחון. 2.אין חניה במלון ובעייתי להשיג חניה באזור.

Partner

2/10

Poor

29 Sep 2024

Ron

שירות רע מאוד

שירות מזעזע

Friends_and_family Family

10/10

Exceptional

14 Jun 2024

Sanda

We had a great time in the roof pool and the room was so nice!

Friends_and_family Family

4/10

Poor

05 Mar 2024

alexander

my window was facing a dump with pile of rubbish

10/10

Exceptional

08 Feb 2024

moshe

My best experience staying in Jerusalem

It’s my 5th time I’m booking this hotel , everything was perfect as always .. great service , check in , room , view , location and the amazing tasty breakfast.. can’t ask for more

Self

10/10

Exceptional

05 Feb 2024

stuart

Great value
Delicious breakfast in nice restaurant

Restaurant pleasant for drinks and rendezvous

Like new hotel

Small bathroom and bedroom

Leisure Self

10/10

Exceptional

14 Dec 2023

Fiona

wonderful unique property! Friendly staff and great location! What a pleasure to visit!

Business_and_leisure

8/10

Excellent

08 Dec 2023

Nurit

We love staying at the hotel. Stayed there before.
The bed sheet had holes and the bath towel had seen better days

Leisure Partner

10/10

Exceptional

24 Oct 2023

Kenneth

Thumbs up

Nice room & great location. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

06 Oct 2023

Noel

While the room is a bit on the small side, it's a nice hotel with plenty of options for donong nearby. There's also a outdoor pool and area on the rooftop where you can enjoy the sun.

Leisure Partner

8/10

Excellent

12 Aug 2023

Stuart

Perfect Location

The room was small with no draws to put things in but we loved the location and the roof top pool was great.

Partner

10/10

Exceptional

07 Aug 2023

David

I must mention the service of the hotel. excellent. The rooms are great. And there is a guy who received us named Abdullah. Very kind and polite. Excellent service.

Partner

4/10

Poor

13 Jul 2023

JAQUELINE

The room was very dirty. It was full of dust, the carpet was disgusting and the sheets were dirty. The staff at night is useless they don’t even answer when you say hello.

Leisure Family

6/10

Pleasant

02 Jul 2023

Niloofar

Great location, but the room is very small, no closet. Service was fine. Not clean

Partner

6/10

Pleasant

26 Jun 2023

Tal

Mediocre experience

Pros - Nice and pleasant hotel stuff, the hotel design is good and relatively new, nice pool on the roof.
Cons- the room was too small and not clean (bathroom, walls). The breakfast service was very slow, they stuff didn’t managed to provide good service to all tables, there weren’t enough towels in the pool, so we had to go to the lobby to get some towels.
The hotel gave us a relatively small room with one side of the bed was the room wall which was very uncomfortable to access the bed, and it wasn’t appears on the hotel room pictures.

Friends_and_family Family

10/10

Exceptional

29 May 2023

Carlos Alberto Mendez

Everything was awesome. However, the room we picked was extremely small. If you can afford it, get a bigger room ( I think ours was 118 sq feet). On the other hand, the staff was friendly, breakfast is good and the hotel is walkable to most Old City sites.

Leisure Family

10/10

Exceptional

20 May 2023

Gregory

I liked the location

Leisure Self

8/10

Excellent

20 May 2023

Ekaterina

N/a

Leisure Self

8/10

Excellent

30 Apr 2023

Lauren

Lovely boutique hotel in heart of Jerusalem

Great location in center of town but not noisy (as some hotels can be in this area). Easy access to everything in walking distance or public transport. Many eateries nearby. Staff were friendly and helpful. Room is a little bit small (like most boutique hotels in Jerusalem) but was clean and well layer out. Hotel had lovely small touches throughout—fruited water in the lobby, very nice bathroom amenities, and books in many languages in the lobby. There is a delightful lap pool and sitting area on roof which was not yet open for the season. Note: one small surprise for a hotel in the heart of the Jewish area of Jerusalem; the hotel breakfast is not kosher. Overall a delightful stay.

Partner

4/10

Poor

26 Apr 2023

michael

Superficially: Great decor and location within a short stroll of the Western Wall and the markets
Accommodations: Threadbare towels, flooding shower, nowhere to store toiletries in bathroom, major electrical panel prominent in room, T-bar ceiling, tv could rip your shoulder walking by it in narrow passage space, tiny door, inner door (weird unless it was once a utility area, see below) missing but hinges still on door frame, room safe box sitting unattached to anything in plain view and light enough to grab and go, room needed significant patching and painting, many visibly obvious maintenance hatches in walls and floor, poor view, through small window, was probably a utility room before they thought to monetise it. So elf-involved staff make you feel that they're doing you favors just for basics. Roof: deck, bar and pool all closed. Brekky restaurant isn't kosher though they don't let you know until staff hopefully says something when you get there (lucky we opted out when reserving) and not even grape juice available for Sabbath. Glad to be leaving.
Stayed in the other Brown nearby years ago and loved it. Never returning to this one; It's worth half the price we paid, maybe.

Leisure Family

10/10

Exceptional

06 Apr 2023

Verified traveler

Perfect stay

Perfect stay, very nice room they gave us also welcome present.

Partner

10/10

Exceptional

22 Mar 2023

Hiralal

close to area attractions

Leisure Family

8/10

Excellent

19 Mar 2023

Virgil Jerome

This is a very nice hotel. The staff was very nice and attentive. I would definitely recommend this hotel for your stay.

Leisure Friends

6/10

Pleasant

10 Mar 2023

Barry

Pros
- Swanky hotel.
- Nespresso coffee machine in the room.
- Excellent selection of food at breakfast.

Cons
- Noise from the outside bars can be heard. So if your a light sleeper not great.
- Shower has no door to keep the water from seeping out.
- Floor towel once soaked from 1 shower. No place to dry it. Still damp after a day.
- You can hear the pipes banging when someone else in the hotel uses their bathroom. (Disruptive to sleep!!)
- No carpet in the room.
- Clothes storage is not great. No proper cupboards with doors. Just a rail so dust can easily get on to it.
- No drawers. Just shelves.

Not a place to go back to.

Leisure Self

10/10

Exceptional

05 Mar 2023

David

Excellent Hotel. 5☆

Excellent new boutique hotel in a great location. Quiet, modern, comfy with a great vibe and breakfast. Asala at the front desk was wonderful.

Self

10/10

Exceptional

22 Feb 2023

Vanesa

Great location

Room was beautiful and breakfast was very good

Friends_and_family Friends

10/10

Exceptional

19 Feb 2023

Hava

Beautiful boutique hotel in a great location, just a short walk to the old city, mamilla mall, Ben yehuda and machane yehuda. They also offered complimentary breakfast which was delicious. Would definitely stay here again and recommend to friends and family

Leisure Family

4/10

Poor

13 Feb 2023

Samuel

Be aware of poor attitude to guests

I have stayed in a few different brown hotels and they are fantastic, however this was the worst customer service I’ve experienced in a hotel. We checked in during the afternoon and were yelled at, had the room key tossed at us as and charged additional fees that were not explained or issued a receipt for. On asking for clarity on why we were being charged we were ignored and told to go to the room or leave. Our presence was an inconvenience, and he didn’t hide it. Things slightly improved as the next day we received an extensive apology from reception with the promise of a refund for these supposedly incorrect charges. However this position was reversed again the next day on check out to no refund on the basis of extra “packages” which the lady on concierge explained as additional people in the room (ie 2 people staying in a double room not 1). The manager of this hotel was no where to be found despite multiple attempts of staff to reach them. After I had finished talking with the helpful and friendly lady on reception as we checked out, the manager appeared out of thin air to berate the staff in front of guests. Aside from this, in-keeping with other Brown hotels the room was very comfortable, great mattress and friendly and helpful housekeeping staff, the majority of the staff were lovely but our experience left a lot to be desired. I would recommend checking out Brown at Mahne Yehuda, max 10 min walk down the road we had a brilliant time here.

Friends_and_family Friends