Name: Zion Hotel
Address: 10 Dorot Rishonim st, Jerusalem, 94142, IL

2/10

Poor

09 Jul 2026

Ariel

This “hotel” is so disgusting. From the moment you walk in through the doors and are welcomed by a pile of garbage bags and boxes by the stairs. I understand that its an old building, so be aware that there’s no elevator. You must drag your heavy luggage upstairs. The lobby is filled with old furniture where the couch”cushions” are so old and sat on that they no longer bounce back after someone sat on it. Its permanently indented.

The rooms are not vacuumed and covered in crumbs and dusty carpet. The walla have old stains on them as if someone spilled coffee and left it to dry. There were boogers on the walls. Dirty/crusted mini fridge. I checked the bed for bed bugs and was welcomed with head and body hairs all over the sheets. The shower curtain was black and moldy all over. The “balcony” we paid “extra” for had a broken, dangling awning and filthy plastic chairs covered in stains and bird poop. Half used soaps, the flush button fell off and rolled away.

DO NOT STAY HERE IF YOU VALUE CLEANLINESS.

Family

2/10

Poor

02 Jun 2026

Avi

The check time window isnt displayed prominently and as it was a one night no refundable reservation it was during dinner a couple of hours away that I contacted the property at approximately 830pm to inquire if someone would be there at 11pm approximately and the zion hotels staff failed to reply. Its a cheap place by Jerusalems standards $85 a night and I have yet to receive a reply from them

Self

8/10

Excellent

26 Apr 2026

Nicholas

Was centrally located

10/10

Exceptional

22 Apr 2026

Chatherine

There's an front desk attendant available

Partner

8/10

Excellent

25 Feb 2026

Chatherine

The place is great..its just that there's no hot water dispenser

4/10

Poor

22 Feb 2026

Irina

I had paid for 3 nights and then left after 2. There was water leakage when shower turn on flooding floors. I reported it but was told nothing can be done before Shabbat. My room wasn't vacuumed from prior guest, it was dusty. Found garbage swept under nightstand, chair, etc.

Self

8/10

Excellent

15 Feb 2026

Claudia

It is an old Hotel, maintenance could be better. Staff is friendly.

Partner

8/10

Excellent

31 Jan 2026

Chatherine

The rooms are not sound proof

Friends_and_family Friends

6/10

Pleasant

12 Nov 2025

Ken

overall was what i expected for the price. Nice surprise was a common kitchen.

The Bad: no tv or room fridge as advertised. It is up to other guest to let new arrivals in so prepare to wait outside for someone who happens to be leaving or coming. Pointing this out to the staff was met with shrugs. They didnt care.

Leisure Self

8/10

Excellent

04 Oct 2025

Stella

It is relatively shabby and battered. Still good price for excellent location. Linen was clean, AC works, there is hot water in the bathroom. Definitely no luxuries, but nobody expects it for such a price. Thanks to hotel.

Leisure Self

6/10

Pleasant

17 Sep 2025

David

Old building in the heart of the downtown action. Location is great for tourists.

10/10

Exceptional

30 Aug 2025

TESFAYE LEMMA AND

every Thing Is Best

6/10

Pleasant

07 Aug 2025

Jane

Q

8/10

Excellent

20 Apr 2025

Craig C

Great location a bit dated with a bright future.

The location of the property couldn’t have been better. Easy access or short walks to shops and restaurants. The Old City and other historical sites are about 15-20 min walks. The hotel is dated but I came to be informed that a new owner is in there and has many plans for bringing the property up to date. It’s a beautiful old building with charm so hearing this definitely makes the future much more bright for future guests.
The staff was great but short of personnel due to the ongoing war. The price was definitely reflective of the amenities and age of the place. I look forward to seeing how they bring back the charm and making it into a really nice place.

Self

10/10

Exceptional

27 Feb 2025

Farida

Great Hotel for Longer Stays in Jerusalem

Centrally by Jaffa St Center City located just 10 minutes walk from the Old City of Jerusalem. The hotel is conveniently surrounded by stores and restaurants with a secured locked entry code at the front entrance. The room has its own bathroom shower, heater, A/C, fridge, TV and WiFI. Coffee, tea, water is served at the lobby. The Checkin was smooth and manager responds to calls / text immediately. The rest of the hotel staff are friendly and professional. For a longer stay in Jerusalem, Zion Hotel has a great value for your money that I highly recommend this hotel.

Partner

8/10

Excellent

13 Dec 2024

Allan

Good for a nights sleep.

For what it costs, I give it high marks. Don't expect alot, looks old, but it is clean and confortable for a nighys sleep. Not a place to stay if you expect to be spending significant time in the room.

Self

2/10

Poor

29 Nov 2024

Revital

The great thing about the hotel is the location.
BUT, no elevator, hotel interior needs to be renewed, room looks very old with bad walls, old furniture and not so clean feeling.

Leisure Partner

8/10

Excellent

16 Sep 2023

Shalimar

The location of this property is excellent, walking distance to all restaurants , coffee shops, stores and shoppi gshopping boutiques. Staff are very friendly & helpful.

Leisure Partner

8/10

Excellent

03 Sep 2023

Tomasz

Good

8/10

Excellent

31 Mar 2023

Sandra M

This hotel need new furniture and remodeling

2/10

Poor

27 Feb 2023

ROXANE

This property is completely closed to some kind of cancellation. It's not worth going through everything I've been through. Don't waste your time booking with them because it's clear that they have no idea about the customer service concept.

Leisure Family

2/10

Poor

27 Feb 2023

ROXANE

Please think twice before you booked with this property

Leisure Family_with_children

2/10

Poor

09 Jan 2023

Louis

Pictures are deceiving. STAY AWAY!

This place had no hot water. Bathroom was smelly and moldy. We booked 2 nights and didn't even stay for the 1st night. It looked so rundown it was scary. Area where hotel is located is very good but the hotel was not.
Lobby in the second floor, the hotel lobby made us wait 45 minutes, our room was not ready. SO MANY THINGS WRONG WITH THIS HOTEL!

Partner

6/10

Pleasant

16 Dec 2022

Hiroaki

u learn something new everyday. had to use a squeegee after shower.

Business_and_leisure Self

6/10

Pleasant

06 Nov 2022

Georgia

To much noise

Leisure Self

8/10

Excellent

16 Oct 2022

Arie

If you want a better place to stay, you need to have better coffee. For the rest: excellent low budget hotel

Leisure Friends

2/10

Poor

30 Sep 2022

Lauren

Sad to say the the only reason I'd recommend this place is purely on location.
This place could be a so much more.
Dirty fridge that the seel had broken on.
Dirty carpets. A balcony door that you couldn't open from the outside.
Hot water only coming from the bathroom sink.
Toilet seat needed replacing as well as drainage for the shower.
Fire alarm went off early hours of this morning. No one seemed to have a clue on what they should be doing.
Staff not trained in these scenarios. (Not their fault, it's a fault on management)

Partner

8/10

Excellent

30 Aug 2022

Aleksandr

Great option for tourists

A very decent option for tourist travelers and great for the price. Awesome location, easy access to public transportation.

Self

8/10

Excellent

05 Jul 2022

Anita

The hotel was in a great location and the price was good but the rooms were small and decor was dated. I’m also not sure how clean it was. . I was disappointed there was not any breakfast. The people were very friendly though.

Friends_and_family Family

6/10

Pleasant

07 Jun 2022

Marc

Great location but hotel is very run down ,ok for one/2 nights on a budget

Leisure Partner

4/10

Poor

16 May 2022

Verified traveler

Bad smell from drain

When we enter the room there is a bad smell from the shower drain, feels like that smell will stay on our clothes once we get outside the room. The carpet was wet also.

Partner

4/10

Poor

11 Aug 2021

oded

Not recommended hotel.

The hotel is very very old and Not maintained.
Comfortable area. but if you suffer from noises at night, definitely don’t go there.

Business

4/10

Poor

03 Aug 2021

Alex

Hotel in a great location but not worth the price.

The room is too small even for the price I paid.
Bed not for a couple.
The shower - the douche head does not turn. The air conditioner works at half power.
Great location,but not parking at all.

Partner

2/10

Poor

20 Jun 2020

Carlos

It all looks good in the picture, but horrible customer service. Do not reserve at this property, you will find yourself disappointed.

Leisure Family

10/10

Exceptional

10 Mar 2020

Chris

Very close to Ben Yehuda market and excellent eating. Also walking distance to Jaffa Gate of old city.

Leisure Self

2/10

Poor

30 Jan 2020

Elaine

Shame on Hotel.com

I wanted to cancel this booking but, I was not able to. My daughter was too scared to visit Israel after the 3 January 2020, United States drone strike near the Baghdad International Airport that targeted and killed Iranian major general Qasem Soleimani of the Islamic Revolutionary Guard Corps. But, that reason was not good enough for Hotels.com

Friends_and_family Family

2/10

Poor

14 Nov 2019

Verified traveler

i did not like the place. the property needs decorating. broken drawers in our room and shower was leaking.

Leisure Partner

8/10

Excellent

09 Nov 2019

Verified traveler

Great location but noisy in evening. Simple but suffice to breakfast.

Leisure Partner

6/10

Pleasant

20 Oct 2019

Verified traveler

The room was very small but clean, could do with updating. The breakfast was lovely and the staff very helpful and friendly.

Leisure Partner

8/10

Excellent

29 Jul 2019

Verified traveler

Room was adequate. We arrived well before checkin time but could use the wifi there and could leave our cases there while we went exploring. Only stayed 1 night before leaving on a 3 day tour of Jordan, before returning to Zion for one more night. Hotel let us leave luggage behind while we were in Jordan.

Leisure Partner

8/10

Excellent

29 Jul 2019

Verified traveler

Location is great. Nesr the old city and very near the tram line. Many bars, restaurants and coffee shops around.
Good breakfast and very good free wifi.

Leisure Partner

8/10

Excellent

15 Jul 2019

Verified traveler

Great staff, location

Extremely friendly staff. The location was great. The breakfast was great. They should invest to make rooms a bit more modern.

8/10

Excellent

07 Jul 2019

denise

Great value!

Nice older hotel right off Jaffa Rd, close to the Old City, near shops, restaurants and bars. Staff was very friendly and helpful. Stay includes Israeli-type breakfast each day. Room has en suite bathroom. Only concern we had was proximity to bars that host live music that was VERY LOUD from 9 to midnight every night except Friday (Shabbat). Would stay here again next time!

Family

10/10

Exceptional

08 Jun 2019

Verified traveler

Friendly staff,clean room,super location.Easy access to visiting sites.

Leisure Self

8/10

Excellent

25 May 2019

Verified traveler

In a good location. The room was pretty good. There was water bottle on the floor when we arrived. There were some dirt in corners. The staff WIfi was very good. The best thing was breakfast.

Business_and_leisure Family

2/10

Poor

28 Mar 2019

David

Mouldy room

Room condition not fit for rats.
Severe mould on ceiling and walls.
Curtains and carpet smelt musty.
Bathroom small but ok for one night stay.

Partner

10/10

Exceptional

19 Feb 2019

Vera

Hotel in the right place at the right price

Good hotel good price good location

Partner

10/10

Exceptional

27 Jan 2019

Erin

Nice

Very good hotel for price. Helpful.

8/10

Excellent

29 Dec 2018

Verified traveler

Best receptionist I have met. Great advice, super friendly. Made the whole experience much better!

6/10

Pleasant

30 Nov 2018

Verified traveler

Only good thing about this hotel is the location. 10 minute walk to Jerusalem old city. Good restaurants all around. Shadi the front lobby person was very very helpful. Super small room and bathroom. You are only paying for the location. Hotel room and comfort was ok, not that great.

4/10

Poor

12 Nov 2018

Sandra

Good location and very good breakfast. We had booked an economy double room but were disappointed with it. Was clean but very small and shabby. We immediately asked for change and were prepared to pay extra, but despite being there for full week nothing happened.

10/10

Exceptional

06 Nov 2018

Alfredo

The food at morning breakfast was excellent. We enjoyed the fact the hotel was very centrally located. We had access to light rail, bus and other means of transportation. Restaurants, shops, bakeries were all easily accessible within walking distance. The manager at the Zion Hotel was very hospitable and courteous and helpful.

4/10

Poor

25 Sep 2018

mohamed

nice hotel, near many shops and transport

The room was comfortable, although we had difficulties with the shower as the water was running everywhere.

2/10

Poor

03 Jul 2018

Verified traveler

Terrible. Poor quality and tatty roomsTerrible. Poor quality and tatty roomsTerrible. Poor quality and tatty roomsTerrible. Poor quality and tatty rooms

6/10

Pleasant

27 May 2018

Mike

Historic hotel near historic area but very old

I think this hotel was built centuries ago so it has a neat nastalgia (warning no elevator, lug your luggage up the stairs). And it is steps from Jaffa street and Ben Yahuda street. This is a fairly lively street with lots of parties in the streets many nights. It’s a little loud if you’re an early bird. But the only real drawback, and it’s significant enough to mark it down a couple notches, was the hotel seems to have a lot of cigarette smoke much of the time. It could be from guests smoking on the balcony, which is allowed there. Or it could be staff smoking in the laundry room.

There was a pipe leak but they fixed that. The staff was very helpful.

If you’re not allergic to smoke it would be a fine place.

8/10

Excellent

25 May 2018

Claudia

Nice location, very close to the centre of town. The staff were extremely helpful and the breakfast was very tasty. Hot and cold drinks are free throughout your stay 24 hours.

6/10

Pleasant

15 May 2018

Angela

Little value for money

Great location, however the room condition was old. In the bathroom - the toilet, sink and bath tub were rough. Breakfast and service was satisfactory. Nevertheless, you can find hotels that deliver more value/money with the same price.

Family

8/10

Excellent

09 May 2018

katherine

Pros: location, breakfast, very friendly people, refrigerator in the room, price. The night life around never stop.

Cons: Hotel is in the middle of pedestrians Zone - taxi or other car cannot come there. There’s no elevator - you should bring your luggage to your room by stairs. The night life around never stop.

8/10

Excellent

06 Apr 2018

Verified traveler

Center Location and good value

Very good location and with breakfast. Easy to use metro line, very convenient and good value.

8/10

Excellent

07 Mar 2018

Peter

Cheap but so central

Very basic, no frills but in the tourist district of shops. Walking distance to old Jerusalem. Main market just up the road...and the marzipan bakery! Moshiko falafels just out side

2/10

Poor

23 Jan 2018

Vadim

Old and tired hotel with uninterested staff

The hotel is old and tired. The restaurant with umbrellas in the pic is not even connected to it. So the breakfast is served in the \"lobby\", which is the only ok space in the \"hotel\". Rooms are small, beds are rock hard, linens are old and sometimes torn. Staff was helpful with the info. But when I asked for additional blankets to make my bed softer I was told: \"There's 4 people, you have 4 blankets. I can't give you any more.\" Breakfast menu was very basic by Israel standard. No omelet, just boiled eggs, jellies in packs, 2 green salads, tuna salad, tea, coffee, cocoa. All pretty low quality. No pastries, just bread. But after guests were gone staff enjoyed their daily omelette or fried eggs with veggies! On top of everything my wife's phone was stolen from the room. Basically you get what you pay for. I'd never stay in Jerusalem in hotel cheaper than $160 per night again!

Family

8/10

Excellent

09 Jan 2018

Jules

Heart of downtown

The best area to stay in Jerusalem.
Middle of everything. Old city 10min walking distance.
Very safe area. Friendly staff, very helpful.
Excellent breakfast.
Condition and cleaning is ok, nothing bad. Dont forget you are not in Switzerland, also this is a cheap hotel.
More like *** hotel in Usa standard.
Again, Location is excellent!

8/10

Excellent

14 Dec 2017

christian

Good location, friendly staff, breakfast ok, good wifi.

Partner

6/10

Pleasant

13 Dec 2017

V

Good location and clean rooms

It’s fine if you wanna spend the night there, but there’s nothing special.
But since is not very expensive, you can not have big expectations.

Family

6/10

Pleasant

24 Oct 2017

Verified traveler

Good budget hotel

Great location. Friendly stuff. No elevator. Rooms are clean but a bit run-down. No access with the car (hotel is located in pedestrian zone).

10/10

Exceptional

04 Oct 2017

Verified traveler

Great stay, friendly staff, perfect location. Would stay there again.

8/10

Excellent

19 Sep 2017

clare

Great value, central hotel

The hotel room itself is quite basic, there is no double glazing and it is not accessible by road. Those are the only downsides. The staff were fantastic. Friendly and welcoming, gave you an introduction to the city and whatever you needed they would help, Tariq was lovely, the staff remember your room number. The hotel is next door to a fantastic jazz bar. It is 15 minutes walk from the old city. Recommend this hotel for staff and location. Would stay there again. Thank you.

4/10

Poor

03 Jul 2017

Verified traveler

Contuinued broken toilet

The toilet in our room conitinued to break after one flush. We used the toilet in three other rooms in three days.

10/10

Exceptional

01 Jun 2017

Chye Ee

Great location and hotel staff. The hotel staff Jarek helped me carry my luggage up the stairs to my room and down when checking out. This service overcame the shortcoming of not having an elevator in the hotel. Breakfast was good and hotel is cosy and comfortable. It's great value for money.

6/10

Pleasant

26 Apr 2017

Verified traveler

Good location!

It's in downtown Jerusalem, close to the Old City.
Breakfast was good, the hotel staff was friendly. I would recommend this hotel.
All you need is a good place to sleep!

10/10

Exceptional

19 Apr 2017

Brad

Great hotel for ease of access to Old City.

This hotel is located in a great place outside the western part of the old city. Walking (15 min.) to and from the old city is a pleasure because Jaffa Road is closed down to vehicle traffic. The road has been converted for the tram system and pedestrians, which means walking does not confine you to small sidewalks as you have access to the entire road, as long as the tram is not passing by. Safe to walk at any time of the day or night. The lobby and desk is one story up, the front entrance is always locked. 24 hour tea and Turkish coffee available, and staff always at the desk. All staff members are very friendly and easy to relate to. I left my bags right next to the desk for 8 hours while I went out after checking out of the room. Great breakfasts every morning from 8 to 10 and seating for about 30 people at a time, so you never feel crowded or rushed.

6/10

Pleasant

13 Apr 2017

Carolyn

Budget hotel close to the old city

Stayed at Zion Hotel 5-12 April 2017.
Things to be wary of:
It's in a pedestrian precinct so you'll have to carry/wheel your cases at least 100m from the nearest road.
It's noisy at night, lots of bars and restaurants right outside.
The rooms are VERY basic, small, no hairdryers and very dated.
If they offer you room 309 refuse it!! It's an attic room, tiny, TV is held together with tape and the plug socket flashes blue sparks. We had to stay in it for 2 days before another twin became vacant. Really not good enough even for a budget hotel.
The breakfast is interesting 😳, you'll be fine if you like olives, tomato and cucumber salad, spicy dips, plain yoghurt etc. We had hard boiled eggs and toast every day.
There is no kettle in the room but tea/coffee/cold water are provided free in the dining room.
The staff are friendly enough but try very hard to sell trips, they are not too keen to resolve complaints either, quite aggressive in wanting to know what's wrong with the room.
Rooms at the rear are less than 2m from an apartment block under construction, dust comes in to the room and it's noisy during the day.
There is a mosquito problem if you have the window open so take repellent. I got 15 bites on the first night.
Positive things: hotel is close to the tram and the old city.
It's relatively clean.
Air con works well.
Free beverages

Jerusalem is amazing but just be aware that everyone is out to scam you, it's incredibly expensive, especially food and taxis.

4/10

Poor

13 Feb 2017

YS

The Crummiest Hotel I've Ever Stayed In

No joke, this is by far the worst hotel I've stayed in at hotel prices. I literally felt as though I was in a run-down motel in the middle of the worst neighborhood. I chose the hotel because of it's close proximity to the Old City, but it wasn't worth it. I honestly wish I could get my money back because it was so terrible: shower head falling off the wall, tiles coming up from the bathroom floor, TV in my room didn't work and staff didn't care. Also, if you're sensitive to noise, do not stay here. Besides the music on the street below (which ends at 12-midnight) you will have to dal with cleaning crews doing overnight cleanup in some of the stores below. I found it difficult to sleep.

In the end I swallowed the cost and moved to a different hotel for the last 4 days of my week-long trip. Really upset and disappointed.

8/10

Excellent

08 Feb 2017

Verified traveler

Good location

This hotel is in a very good location. The Old City is a 5 to 10 minute walk down the road and the central station a similar distance in thhe opposite direction. Decor is a bit tired but the room was clean and the staff could not have been more helpful. A very pleasant place to stay but as it is in quite a vibrant area it can be a bit noisy at night.

4/10

Poor

01 Feb 2017

Humphrey

Saved by the location

The hotel holds a lot of promise considering the excellent location. However, the carpet was filthy, doorknobs were somewhat broken, TV's sound cannot be adjusted and wifi was terrible. There is live jazz (thank goodness!) music almost every night from the resto downstairs so if you are sensitive to sound, do not come here. They also have a shortage of towels (seriously?!).

4/10

Poor

02 Jan 2017

Verified traveler

Great location

Close to centre 10 min walking distance to Old city

6/10

Pleasant

09 Dec 2016

Georgiana-Alina

Very good location

The location is great,just 10-15 to all touristic places . I didn't have to use any transport to visite the main important touristic sites,everything was at walking distance . The hotel was not great as facilities and room confort. The balcony door didn't close properly so we had to put a chair in front of it to keep it closed. The bath was not great. Furniture was old and also not in good conditions. The breakfast was poor. The staff was friendly and helpful.

Family

8/10

Excellent

05 Oct 2016

Verified traveler

Location

Hotel was ok, it's incredibly well located but breakfast is dissapointing

6/10

Pleasant

29 Sep 2016

Steven

Alright

Located in Modern Jerusalem just off the Jaffa Road, the Zion hotel is excellently placed. There are some decent bars next door, however it IS noisy at night, so ear plugs are advised if you want an early evening. The breakfast was OK, slightly limited choice. The staff were pleasant and helpful. The rooms could do with a spruce up, but on the whole i would recommend the Zion Hotel if you are on a budget and the location is great with many landmarks within walking distance.

8/10

Excellent

03 Sep 2016

Michael

Perfect location in the heart of Jerusalem

Stayed for 8 nights in August 2016. The hotel is in excellent location, 15 minutes from the Old City (walking), 10 minutes from Mahane Yehuda Market. Walking distance to Central Bus Station. Very polite, knowledgeable and helpful staff. Breakfast was included in the package. Air-conditioning worked well, wi-fi was a little slow but adequate. Will go back to the hotel.

10/10

Exceptional

11 Jul 2016

Verified traveler

Treated like family...

I came to Israel and could have stayed at any hotel. Instead I stayed at a place that treated me like a family member. The staff and management at the Hotel Zion were incredible, just salt of the earth people who made my stay more than I expected. Why? Because they actually care about their guests, taking time to help schedule tours, give directions and suggesting places to see and tours to take. They made it easy to feel at home, nice cold water in the lobby, relaxing and very comfortable sofas and chairs, awesomely fast WIFI, and a beautiful Israeli breakfast every morning with a great selection of foods, juices, coffees, teas, and good company. To many people will be critical of a hotel that's not perfect, the building is over 200 years old and has such a warm welcoming vibe to it. Is it fancy? No! Is it spotless? No! Is the bed comfortable? Incrediablely! Was the staff quick to assist with any requests? Without hesitation! Was my room cleaned everyday? Very well by very thoughtful service staff who smiled and always kept your towels, soap and shampoo stocked. Look! You need to get out and see the old city, you need to enjoy the awesome nightlife, the cafes, the restruant's and street food, the local vibe is alive and great to be around. If I had a million dollars in my pocket I'd still stay at the Hotel Zion, because they know their guests and remember your room numbers and are a joy to talk with and most of all they treat their guests like family. Best time ever!

8/10

Excellent

02 Jul 2016

Cynthia

Nice hotel close to restaurants and tram.

Overall this hotel was OK. The kitchen staff was very helpful. It was difficult getting my gear up the 3 flights of stairs. On the evening after Shabbot, the nightlife extended until 3-4 in the a.m.. I had a hard time sleeping that night. I would recommend this hotel to people under the age of 55.

6/10

Pleasant

05 Jun 2016

Ana

Good Location

I wanted to be within walking distance to Ben Yehuda and the Old City. This hotel was ideal for this. Main problem was the many stairs. Not good for bad backs etc.

Family

6/10

Pleasant

30 Apr 2016

Graciela

standard hotel in good place

good for the price

Family

2/10

Poor

21 Apr 2016

Eugene

THE WORST TRAVEL EXPERIENCE IN MY LIFE .

AFTER 30 MIN. AFTER WE ARRIVED I JUST CANCELED AND MOVED TO ANOTHER HOTEL.
IN MY OPINION THIS HOTEL HAS NO PLACE ON THE MARKET. DIRTY, FILTHY DISCUSTING.

Partner

6/10

Pleasant

08 Mar 2016

Lace

Close to the Old City

This hotel sits in the middle of Ben Yehuda boulevard, so a taxi cannot just drop you off there. So make sure you know beforehand exactly where you are! In some ways it is nice because there is not a lot of traffic, there are a lot of shops on Ben Yehuda, it's close to Jaffa where you can get on a train, and it's about a 15 minute walk to the Old City. Don't except a fancy pants hotel, but it was fine for a crashing place while we were busy and out and about. Most of the staff was very helpful and can help you get around.

8/10

Excellent

27 Jan 2016

Verified traveler

Great location

The hotel is very well located. 3 minutes walking to/from the train stop and 8-10 minutes to/from the Old City. Nice area. Currency exchanges very close by as well

6/10

Pleasant

20 Jan 2016

Warren

Ripped off at Hotel Zion... You've been warned!

we were double charged for our room due to an erroneous double booking via the Internet. When I presented the relevant paperwork detailing the error, management refused to refund us stating aggressively that all transactions are non- refundable. They showed no interest in trying to resolve the matter and to this date some three weeks after I trip we have not been reimbursed.

Partner

2/10

Poor

05 Jan 2016

Verified traveler

Rude staff, no parkng

I selected this property because of the location. We called ahead to check if parking was included and we were assured that the parking lot was right across the street. When we arrived at night in the rain we discovered that there was no parking lot. I explained that I was told that parking was available but nothing was done to correct the situation. The attendant was very rude and basically accused me of being a liar. We had to find a pay lot which ended up being an additional $15 a day. I would have definitely looked for other hotels had I known this. I know that parking is difficult in Jerusalem but I felt that we were deceived just so they would get the reservation. I was not offered anything in return for the inconvenience.

Partner

6/10

Pleasant

22 Nov 2015

Anel

The main manager (maybe owner) was great! In fact, all the staff was great a besides the young guy that was kinda clueless. The other staff made up for it though. This is a perfect location Bc it's in the middle of a center. The room is small and outdated but clean. Area could be noisy Bc of the center and construction going on but overall it was okay for the price spent. There are no elevators but the staff is more than helpful with that.

Family

4/10

Poor

12 Oct 2015

Annie

Friendly Staff

The hotel was very basic, but the staff were lovely.

Family

10/10

Exceptional

27 Sep 2015

DOLLA

BREAKFAST CHANGE

IT WAS NICE AS USUAL. THEY CAN JUST DO SOMETHING ABOUT THEIR BREAKFAST. IN THE 5 YEARS THAT I STAYED THERE, THE BREAKFAST HAS NEVER CHANGED. EVEN IF IT IS JUST FORSERVING SCRAMBLED EGGS INSTEAD OF HARDBOILED EGGS.

8/10

Excellent

13 Sep 2015

Sarah

Centrally located hotel in Jerusalem

Good value, basic, clean and comfortable accommodation in an excellent location in Jerusalem.

The staff were welcoming, friendly and helpful.

6/10

Pleasant

06 Jul 2015

Camilla

Nice enough small hotel in the center

Nice to stay in the center of Jerusalem,the hotel was good enough in my opinion,breakfast was good,room was clean(but the spray that they use to refresh the room is terrible,we asked them not to spray it in our room) but since there is no lift And you have to climbe 70 steps(we counted them!) to reach the fourth floor,it would have been nice if the staff would offer to carry your luggage up once you arrive..There's a building construction outside the hotel and the work starts at 6 o'clock in the morning so next time I use this hotel(yes,I would use it again for sure) I would ask for a room on the opposite side,so that I could have a view to the street instead.

Family

10/10

Exceptional

25 Jun 2015

Verified traveler

Very noise in saturday night

Excellent place, but in the night thuersday and saturday very noise

10/10

Exceptional

20 Jun 2015

Paul

A great find

This hotel is in a great location for exploring Jerusalem. The room was very clean, beds comfortable and breakfast tasty. All we could have asked for! Great value for money.
We had a problem with our reservation, due to a fault with the web booking service not the hotel. I can't thank the hotel receptionist enough for the way he sorted things out for us. Great customer service.

Family

10/10

Exceptional

10 Jun 2015

chuanheng

Value for money to get a room in city centre

It is at the center of the city. the Mahaneh Market and the old city are within walking distance. Though the night life was thrive, the din would reduce by 11 pm and stop at midnight.

There was no telephone in the room.

We enjoyed the breakfast even though it was simple.

The small dinning area was quite cosy. Though the wifi signal was weak in the room, I could use my tablet in the dinning area any time.

The staff were very friendly and helpful. The hotel was a 5-storey building without a lift. When we checked out, the staff helped us to carry our luggage down from the 3rd floor where the reception area was. They helped to book the shared taxi.

Partner

8/10

Excellent

30 May 2015

David

May 2015

Great location. A little dated and not maintained that well. Would come back though.

Family

8/10

Excellent

08 May 2015

Leonid