Name: Hotel 3K Barcelona
Address: Rua Laura Alves, 10, Lisboa, 1050-138, PT

6/10

Pleasant

31 Jul 2026

Jose

The only problem I had was that the mattress was too hard and I couldn't sleep properly. I only used the hotel for 8 hours I had to catch a very early flight.

6/10

Pleasant

27 Jul 2026

Arein

Nice staff bathroom was weird you can’t really shower without getting water everywhere and weird leak under sink

10/10

Exceptional

12 Jul 2026

Sofia

Great location but a little bit noisy. As I was very tired I didn’t have trouble sleeping.

Self

8/10

Excellent

12 Jul 2026

Carla Manuela

All staff very helpful and friendly. Breakfast was delicious, with a good variety and selection

Family_with_children

10/10

Exceptional

09 Jul 2026

Tetiana

Good location, helpful and friendly staff
The breakfast was awesome

Family

10/10

Exceptional

07 Jul 2026

John

Clean environment. Great staff

Partner

10/10

Exceptional

06 Jul 2026

Jenny

Great service

Family_with_children

6/10

Pleasant

05 Jul 2026

Amanda

Decent hotel and friendly helpful staff. My issue was the shower bathtub combo! The tub wasn’t function (missing plug). The shower only had the removable handle so you have to shower with it in your hand… no shower head that rains down on you. There is only a half glass to keep the water in so you have to be very careful. Also the toilet had a circle on a pole that you have to pull up to flush. The circle handle kept coming off.

Family_with_children

6/10

Pleasant

29 Jun 2026

Marlene

We spent a night at this hotel. My only complaint is the air conditioner which was not strong enough. Everything else was fine.

Family

6/10

Pleasant

27 Jun 2026

Margaret

Close to the airport. Beds were not comfortable. We discovered a cockroach in our room the next morning. It was on its back with the legs moving so it was still alive. We put a glass over it. Leads us to believe if there was one, was there more during the night while we slept. Horrible thought. Photo attached. I told the front desk staff member during check out and he just looked at me. No sympathies were extended. Nor any mention of a partial refund. Good thing it was only a one night stay.

Friends_and_family Friends

8/10

Excellent

26 Jun 2026

Samuel

Very conveniently located. Business hotel.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Karl

Good breakfast, close to a metro station, rooms now looking a bit shabby but renovations underway although we didn’t get one of those!
Free car parking a bonus but watch out for the low metal walkway when exiting the car park, annoyingly managed to clip an alloy on it.

Partner

10/10

Exceptional

15 Jun 2026

Ana

Great overall stay!

10/10

Exceptional

12 Jun 2026

Richard

Staff was helpful and extremely nice. The room was very clean and comfortable. Best part of the stay was the breakfast! Give them a try!

Partner

10/10

Exceptional

07 Jun 2026

Patricia

Pequeño el lugar pero acogedor.

8/10

Excellent

06 Jun 2026

Shiu Yee

Generally not bad, a bit dated but clean. However the shower half door is silly and the seal at the bottom is not tight so water still leaked thru all onto the floor. Bed is comfortable, air con works well with shirt walk to buses, metro and a supermarket with 10 mins away to airport.

Partner

10/10

Exceptional

06 Jun 2026

Brett

Great hotel! Clean, easy access, free parking, great food, great staff. Close to airport, easy walking to restaurants and grocery stores

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

ARIAN

Parking

Family

4/10

Poor

03 Jun 2026

Barbara

After my second stay at this hotel, I would not go there again. It should not rated a 4 star hotel.
* the AC was broken
*the towels were thin and smelled bad
* no vanity kit in bathroom, except for shower cap and soap
* no makeup mirror
* the tub was very slippery, with no hand rails
* they claim to be environmentally conscious, but there was no recycling bin in the room
* although they offer a good breakfast, there is no restaurant in the hotel. Only room service.
* even though on Expedia it says they have an airport shuttle, they do not!
All in all, very dissatisfied.

Self

4/10

Poor

01 Jun 2026

Sharon

We stayed on the 6th floor. The room was very dated, needs an updated. It was clean.

Partner

8/10

Excellent

31 May 2026

Freda

Lovely hotel in good location, a short walk from metro.
Only difficulty I had was shower over bath. Due to balance problems this was difficult to access.
Also,very outdated shower with mixer taps.

Friends_and_family Family

6/10

Pleasant

31 May 2026

ELAINE

Breakfast was supposed to be included but was not and they charged way too much for it 15 e

Self

8/10

Excellent

30 May 2026

Sandra

The hotel is really nice!
Good location, nice employees and very good atmosphere.
I didn’t like carpet in the room. That was my only complaint.
Everything else was perfect!

4/10

Poor

29 May 2026

Harry

We arrived hotel around noon time and was told room was not ready. We left luggage there and came back round 2:30pm, room was still not ready. We didn’t check in until 3:00pm. No gym in the hotel, floor hallway is so dark and the light sensor is not very sensitive. A few seconds later after you get off elevator, the light will be switched on. Not a good experience.

2/10

Poor

27 May 2026

Cynthia

Front staff appeared to want to be elsewhere, towels were supposed to be white but were literally grey and smelled like mold. No toiletries only soap. I’m still trying to understand how this place is a 4 star. Don't recommend and definitely would never stay here again.

Partner

2/10

Poor

27 May 2026

Dener

I made a reservation for one night (as I had a flight the next day); I arrived at the hotel at 8 PM (checked in) and checked out at 9 PM. The room was carpeted, and the smell inside was horrible—like old carpet. I don't have allergies myself, but my wife does, and I actually started feeling unwell because the strong odor of the old carpet began to constrict my throat. I tried to switch rooms, but there were no others available. I do not recommend this hotel.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Debra

Comfortable and clean hotel. Great location and wonderful staff.

Partner

6/10

Pleasant

21 May 2026

Robert

Staf had an attitude that asking a question was bothering them. With all of th kind generous population of Portugal they should make an effort to hire better staff.

Friends

10/10

Exceptional

20 May 2026

Verified traveler

Good location; big cafeteria across the street; shopping mall within walking distance; Airport 6km from hotel.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Natalia

Well located. Rooms are very spacious.

Family

10/10

Exceptional

16 May 2026

Mirta

Breakfast excellent

Partner

2/10

Poor

25 Apr 2026

Alida

Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on.

After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff.

When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning.

Partner

10/10

Exceptional

22 Apr 2026

MinJung

Really great hotel for the price. It was our favorite overall (stayed 3 weeks in 6 different cities across Portugal and spain).

Great hotel breakfast, especially compared to others. Helpful and respectful front desk and clean rooms and beds.

Good location, decently comfortable beds

8/10

Excellent

18 Apr 2026

Peter

Beautiful and clean accommodation. Enjoyed having the lounge and restaurant available for evening drinks and light food. It was a bit out of the city but had a hoho bus stop near by. Would stay here again.

10/10

Exceptional

14 Apr 2026

KAM WING

Location of hotel is good, the room is spacious, facilities are quite old and not updated.

4/10

Poor

12 Apr 2026

Erik

We didn't get a warm welcome--staff never smiles. The property was much further than we expected from the tourist area. Room was okay. For the price we paid, expected a lot better. I would not recommend it.

Friends

10/10

Exceptional

11 Apr 2026

Sandor

Breakfast menu was fresh.
Parking was ok. A little tight.
Joel and Fabio were very helpful in correcting a problem with Expedia.

Partner

6/10

Pleasant

06 Apr 2026

Lesly

I had difficulties to use the shower.
The breakfast is not good

Self

8/10

Excellent

04 Apr 2026

Rochelle

breakfast was tasty and continental

4/10

Poor

31 Mar 2026

neha

The hotel is no where close to a 4 star as marketed.

The rooms are extremely dated. The air ventilation was not working and the room was like a furnace. The staff sis change our room but it made no difference. If you keep the window or door open, the airplane sound would it let you sleep.

The breakfast option buffet is not worth the money.

The housekeeping did not bother to replace the mugs and plates with a clean one. But the cleaning of the room was decent.

The location of this hotel requires a cab for every attraction.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Tana

This a great place to stay lots of restaurants nearby nice rooms the staff is amazing

Partner

10/10

Exceptional

13 Mar 2026

Ilya

Excellent! I stayed one night. Very quick and easy check in and out process. Quiet location, clean room, and parking was free. Would stay again.

Self

10/10

Exceptional

09 Mar 2026

Kim

Great place to stay near the airport, friendly helpful staff and restaurants near by

Partner

10/10

Exceptional

06 Mar 2026

Christopher

Great stay, clean rooms and good breakfast

8/10

Excellent

19 Feb 2026

Jose Manuel

Room was very clean, receptionist was very friendly and courteous.

Self

10/10

Exceptional

16 Feb 2026

Frank

Staff was friendly and rooms were clean

Leisure Family

10/10

Exceptional

09 Feb 2026

Rajesh

All round a great experience with property and staff

Partner

8/10

Excellent

04 Jan 2026

Dawei

Clean

Leisure Family

10/10

Exceptional

23 Dec 2025

Servulo Herrique

Room was clean and perfect to stay

Friends_and_family Family

2/10

Poor

06 Nov 2025

Ernesto

The bedside tables don't have electrical outlets for charging phones.
The design of the corridors, rooms, and bathrooms is ugly, from the 80s.
The TV signal at room is constantly freezing. I can't watch any channels.
Plastic pipes exposed in rooms.
Towels smelled bad, very bad.
In my opinion, it's not a four-star hotel. It must be three stars or two stars.
This hotel urgently needs modernization to keep up with current hotel standards.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Daniel

Service impeccable et très belle hotel bon déjeuner je le recommande.

Partner

8/10

Excellent

29 Oct 2025

David

Clean room.

6/10

Pleasant

24 Oct 2025

Frankie

The Hotel 3K Barcelona was an okay stay. We stayed there twice during or visit to Portugal, a 1-night stay and then later in the week a 2-night stay.

Check-in was a bit of a bummer. We did arrived a couple hours early and our room was not ready; understandly, and we didn't mind waiting. They do store your luggage if you want to explore the city while you wait, wo we did. Unfortunately, there was no flexibility with early check-in at all. When we returned to the hotel and about 10 mins before check-in they still said our room wasn't ready, but, 10 mins later our room was ready.

The bar in the lobby was technically open while we waited but there was no one around working the bar.

The first room we stayed in was a newly renovated room on the first floor with a patio. The room was nice and clean. The second room was not renovated and showed its age, including the refrigerator. Also, not a lot accessible outlets for charging devices. Most of the outlets were behind the beds and the desks and we had to unplug lamps in order to use them.

The breakfeast was ok. Not a lot of options and quite small. Too bad the restaurant is only open for breakfeast as it does not offer a dinner option.

Leisure Family

2/10

Poor

21 Oct 2025

Cesar

Room was dirty bathroom with water filtration mold and smelly

8/10

Excellent

18 Oct 2025

Alceir

Didn't haven't

8/10

Excellent

07 Sep 2025

Arual

Only thing for me is that the towels did not smell like they were cleaned properly…a bit mildewed. otherwise everything else was fine.

Leisure Self

8/10

Excellent

01 Sep 2025

Darren Jeffrey

Not much nearby in regards restaurants or bars etc but the hotel and staff were good and it’s only a short metro or taxi to more interesting stuff

Leisure Self

8/10

Excellent

01 Sep 2025

Matthew

The front staff was nice and the room was clean. The shower was large and there had the typical amenities. The air conditioning was non existent and the room was hottt. But this wa also during the 40 degree heat wave so I’d be willing to give it another shot

Business_and_leisure Family

4/10

Poor

26 Aug 2025

BERNICE

The AC was very week, we could not sleep since the room was so warm, very uncomfortable for sleeping in a hot summer time. Also the washroom needs renovate, countertop was old. The shower was not fully enclosed, only half open, so water got spilled out to the floor regardless how careful we tried to shower. Bad design.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Alina

We used this as relatively close to the airport one night accommodation. There is a Continente supermarket near by.

Leisure

10/10

Exceptional

20 Jun 2025

Robert

Very friendly staff at checking.

Leisure Family

8/10

Excellent

20 Jun 2025

karina

Very helpful and friendly staff great breakfast
Definitely recommend!

Friends_and_family Family

6/10

Pleasant

14 Jun 2025

Ho Man

bathtub not clean and shower head do not work properly.
no face towel or lotion.

Leisure Partner

8/10

Excellent

13 Jun 2025

Gerald

Very basic offering. Central to some good eating and walking friendly area. Almost too eco friendly. Lights in hallways are on motion sensors that don't turn on immediately when exiting elevator or room, so you are in nearly dark hall. Could use updating on outlets for electronic device charging. You will need your own electrical plug adapter to change from Euro to US plugs

Leisure Family

6/10

Pleasant

11 Jun 2025

Sharon

Property was clean and staff was kind and helpful.

Leisure Family

10/10

Exceptional

09 Jun 2025

Maria

Very nice clean hotel. Staff were very nice and breakfast was delicious with a very good variety. Highly recommend this hotel

Leisure Family

10/10

Exceptional

02 Jun 2025

Maria

Hotel was clean, modern and the staff was wonderful.

Leisure Partner

8/10

Excellent

02 Jun 2025

Nathan

Very nice hotel. Long walk to old town, but Metro and train is very close. Room was nice EXCEPT the air conditioning in the room was blowing warm air on a very warm evening and night. The front desk said they would send someone up, but when we checked again two hours later they said it was now too late to do anything. I had two rooms and the A/C worked perfectly in the other room. The window could only be cracked open a few degrees. Baking overnight spoiled what would have been a pleasant stay.

Leisure Friends

10/10

Exceptional

31 May 2025

patricia

Great location. Easy to walk to it from the train station. Some good restaurants around. The rooms were clean and the beds comfortable. Gave us a few completely bottles of water

10/10

Exceptional

20 May 2025

Renee

The hotel was a good value for the money and located close to restaurants

Leisure Partner

8/10

Excellent

19 May 2025

Alianca

There ia good area to stay on holidays

Leisure Partner

10/10

Exceptional

18 May 2025

Prashanna

Very good

Leisure Friends

6/10

Pleasant

09 May 2025

Charlotte

Plus points:
1) The blackout curtains in my room were fantastic - extremely effective and definitely helped me get a good night's sleep.
2) Unfortunately, I checked in on the day of the powercut, but the staff kept guests well informed and even allowed guests to charge their electronic devices in the lobby area which had emergency power running to it. That was very kind of them.
3) The hotel is located around many shops and restaurants, plus the nearest metro station is a 5 minute walk away - very convenient. El Corte Ingles is also only a 10 minute walk away which was great.

Minus points:
1) Biggest let-down was my room's cleanliness - there was leftover hair and dust from the previous guest when I first entered.
2) The hot and cold water in my bathroom sink had the wrong colour tap.
3) I ordered room service and was told that my food would arrive within 30 minutes, but it arrived after an hour. The burger was cold, the potato wedges were dry and cold and there was a hair in my fruit salad.
4) The room's decor is quite outdated and some of the furnishings (e.g. carpet, bed frame, surfaces) could use some modernising in line with the hotel's art deco theme.

Leisure Self

6/10

Pleasant

03 May 2025

Caroline

The hotel did not have any amenities like shampoo, conditioner or body wash. Only 1 bath towel was provided for 2 guests

Leisure

10/10

Exceptional

19 Apr 2025

Giuseppa

The staff were very helpful and friendly with the breakfast excellent value for money and served everything you would think of. We would stay here again it’s close to restaurants and coffee shops etc

Leisure Partner

8/10

Excellent

18 Apr 2025

Michael

The staff and service was excellent. The room was clean. The down side was the shower and pillows.

Leisure Partner

8/10

Excellent

11 Apr 2025

Freddy

Towels in room were clean but old and worn.
Bar service was poor (bartender would disappear, didnt know how to make some drinks).

Leisure Friends

8/10

Excellent

23 Mar 2025

Kasey

Good clean room. Fridge in 207 did not work

Friends_and_family Family

8/10

Excellent

11 Jan 2025

aylin

a little far from the city center

Friends_and_family Family

10/10

Exceptional

07 Dec 2024

Jose

Love it 😍

10/10

Exceptional

22 Nov 2024

Francesco

Great staying

Very good experience. Spacious room, clean and silent, great position, nice and helpful reception

Partner

10/10

Exceptional

21 Nov 2024

Adelia

The Hotel outside is not so appealing but when you go inside it’s pretty, clean, and smells good. Staff are nice, accommodating. They held our luggages for one night for free when we went to Porto and we came back to check in again with no problem. Breakfast buffet is good I liked the foods. The hotel is close/ walkable to metro.

Leisure Partner

10/10

Exceptional

20 Nov 2024

Edy

.

10/10

Exceptional

19 Nov 2024

Ms Judith

O

Leisure Partner

10/10

Exceptional

17 Nov 2024

Adelia

Hotel is pretty inside. Our room is clean and smells good. Staff are helpful.

Leisure

8/10

Excellent

17 Nov 2024

Michael

Amazing place - minor issues

Amazing place. The only very minor complaints were that the shower head had a leak and some of the food on the breakfast buffet was a little cold.

Friends_and_family Friends

2/10

Poor

03 Nov 2024

Hany

Terrible stay. No AC for 4 nights.

The front desk staff from the night shift did what they could to help us but our stay was terrible due to no AC. We slept 4 nights with our windows completely open because the room was unbearably hot. We were not the only ones. Other guests were complaining too but they were unable to fix the problem. 4 nights and they didn’t fix the problem.

Friends_and_family Friends

10/10

Exceptional

29 Oct 2024

Nena

It was a very nice hotel central location, and the staff was friendly and very knowledgeable. The room was clean and housekeeping was available what seems like daily.

Leisure Partner

6/10

Pleasant

27 Oct 2024

Ella

Nice but dated

It was pleasant but the rooms were a little bit dated, there were also water stains on the ceiling of the room. But the bed was comfortable

Friends_and_family Family

8/10

Excellent

26 Oct 2024

TAMIE

Lovely breakfast

Breakfast is good❣️

Partner

8/10

Excellent

25 Oct 2024

Jay

Bar

8/10

Excellent

18 Oct 2024

William

The room was super clean and staff was great, unfortunately not very quiet as we could hear guests in the hall and neighboring rooms.

Leisure Partner

8/10

Excellent

06 Oct 2024

Dan

Lots of airplane noise. Staff stored our luggage. Directed us to a restaurant on a Sunday.

Leisure Friends

10/10

Exceptional

27 Sep 2024

Damaris

Más aire acondicionado se sentía calor por lo demás el trato del personal es excelente

6/10

Pleasant

26 Sep 2024

Patricia

We found the room to be hot and damp. The air conditioner was unable to cool the room off even though it wasn't hot outside. The room became especially humid following a shower. There was a fan in the washroom, however it didn't seem to work.

10/10

Exceptional

26 Sep 2024

Vince

Wonderful staff that was very helpful. Room was wonderful. Air conditioning could have worked better but not horrible.

10/10

Exceptional

19 Sep 2024

Timothy

Convenient location, friendly staff, easy to get to airport, train and bus stations.

Leisure Partner

8/10

Excellent

17 Sep 2024

Christopher

Building work

Leisure Friends

6/10

Pleasant

16 Sep 2024

Kelly

Staff were very friendly and accommodating when checking in and out. Air conditioning could have been colder and was leaking all down the wall and created a pool of water on the floor. Other than that was very nice

10/10

Exceptional

14 Sep 2024

Pradeep

AC was okay because its not enough so cold

Staff were very respectful when we were deaf and gesture and write with us

Leisure Family