Name: Palmer Hotel
Address: No. 5, Sec. 1, Shuangshi Road, Taichung, 400, TW

10/10

Exceptional

21 Jun 2026

Leo Albert

accessible location, just right where the bus stops are. good breakfast being served, with different options everyday

Partner

8/10

Excellent

18 May 2026

Linh

Friendly staffs

Family

6/10

Pleasant

05 Apr 2026

Chia

Staff not very helpful when we asked for assistance to call for taxi to bus terminal. They said they cannot assist.

Friends_and_family Family

6/10

Pleasant

11 Dec 2025

SAMUEL

Some of the food at breakfast is so greasy.

Leisure Family

10/10

Exceptional

23 Nov 2025

Joseph

Easy check in and the room was very clean

Self

6/10

Pleasant

11 Nov 2025

Joseph

It’s good for the price.

4/10

Poor

07 Oct 2025

Robert

Rude staff. Breakfast ok but an absolute rugby scrum to get any food. Area location is rough, lots of homeless and very dirty. Not recommended.

Leisure Family

10/10

Exceptional

26 Sep 2025

Van

Good location very close Taichung station only 5mins walk. Hotel are clean and staff are very nice.

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Jonathan

Lots of good dining options esp the Miyahara Eye Cream n the Pig Trotters. Lots of convenient stores n eateries besides above 2 mentioned.
Very conveniently located within few minutes walk to TMS.
Will book again.

Leisure

10/10

Exceptional

02 Jun 2025

Esmeralda

Good

Great location closer to the train station

Friends_and_family Family

10/10

Exceptional

23 May 2025

Pearl

Very close to everything!

Leisure Friends

10/10

Exceptional

10 May 2025

Sam

Property is very nice the hotel staff in the breakfast work very hard.

Leisure Family

8/10

Excellent

24 Mar 2025

Chin Sin

Good location!

Leisure Family

6/10

Pleasant

24 Jan 2025

Felisha

Although the reviews were bad, it wasn’t the worst. Definitely worth the price. The park a couple blocks away was so beautiful, the fish, ducks and ability to row a boat on the water was so nice. The hotel it’s is a bit strange, the staff are not very friendly, they we’re constantly calling my room for different reasons, the rooms very humid, you CANT flush your toilet tissue (which is nasty) who wants to walk into the rest and see pooped toilet paper, they have you sign a waiver for cost of blankets if you spill something on them, and they will charge you for any toiletries if you forget them but give them to locals for free. The breakfast was worth the price, but was WAY too early! Who wants to wake up at 6-9:00 on vacation and the type of food was blah! A review I read was correct they don’t offer separate utensils for the butter or jam so everyone is touching it. On a plus there are no roaches and a 17 minute walk to a BIG night market with great food. If on a budget this is a good deal but nothing to write home about.

Leisure Family

10/10

Exceptional

08 Nov 2024

WenYu

Very nice experience and we keep coming back to stay here. Location is so convenient! Breakfast buffet is yummy and they changed the dishes every day and also vegetarian friendly. Our room size was niceand the sound proof was good too. Highly recommended.

Leisure Family

6/10

Pleasant

07 Nov 2024

Hannah

When i check in at night the staffs are friendly and helpful. He give me a time table for the bus schedules to sun moon lake. In the morning when i check out the day staff didn't even had eye contact with me. I asked for one more bus time table. She told me we don't have. I told her that i got one yesterday. She keep repeating we don't have but not even look for it. Customer service is important so people want to return.

Leisure Friends

10/10

Exceptional

22 Aug 2024

WenYu

This is a nice hotel. We enjoyed our stay very much!

Leisure Family

8/10

Excellent

30 Jun 2024

Chialee

Rooms are good nothing fancy. Location is convenient but one area did not seem to safe behind hotel and park. Otherwise it was fair for the price.

Leisure Family

10/10

Exceptional

25 May 2024

Sergio

Cozy hotel

Leisure Family

10/10

Exceptional

18 Apr 2024

Jazel

Room is new, wooden floor, big enough to fit 2 big luggages. Shower water pressure and temperature is good, bed and pillow super comfy, duvet thick and warm. Aircon is cold, room is quiet, allows secure luggage storage with tag pre and post check out, nice local breakfast shop and a taiyang bing shop just downstairs. Walkable to taichung TRA in 5-8min. If u take Ubus from taipei airport, it just takes 2 hours to reach and 8-10min walk from drop off to hotel (ask bus counter for exact drop off stop). Most importantly, there’s a Kuo Kuang bus terminal 1min walk from hotel where u can take the bus to taipei (cheaper and more convenient than HSR), and also a bus shop just next to hotel to take bus to Feng Chia. For this price and location in taichung, Palmer is the best u can find!

Leisure Friends

6/10

Pleasant

13 Apr 2024

Yong-Ru

The triple room was big but basic. The aircon was weak so on our stay which was 35 degrees outside it was unbearable. The laundry room charged for detergent, washing and drying and closes promptly at 9pm - very inconvenient for people on holiday.

Leisure Family_with_children

10/10

Exceptional

05 Apr 2024

Stanley

Continue booking without breakfast

This is the 2nd booking continue to the 7 days stay without breakfast. Palmer room cleaning is perfect. The check in and out is smooth and quick.

Partner

8/10

Excellent

04 Mar 2024

Carole

Great hotel for the price!

We had to store our luggage near the door in the rather small lobby, but that and the room were very clean. We stayed in the nicely decorated and very spacious family room with 3 double beds. The breakfast was good, but the food was not kept hot. The hotel very kindly contacted us regarding a few items we left behind on purpose and a few that we may have overlooked.

Friends_and_family Family

10/10

Exceptional

09 Feb 2024

chiawen

Great location and staff, very clean, will come again!

Leisure Family_with_children

8/10

Excellent

26 Jan 2024

James

Limited restaurant options nearby

10/10

Exceptional

25 Dec 2023

BEE CHOO

Front desk staff were smiley, helpful and know the stuff in giving tips and guide on how to get around in Taichung and how to get to Tainan. I highly recommend Palmer Hotel and commend the front desk staff for excellent service.

Leisure Partner

10/10

Exceptional

03 Dec 2023

Marga indraswari

The hotel is not that near with the train station but since our aim is to go to sun moon lake, this hotel is perfect. Just a bit of walking distance from the shuttle bus pick up point to sun moon lake.

Leisure Family

10/10

Exceptional

14 Nov 2023

Elin

ceiling is abit low for me. Overall a very nice hotel to stay in! in house breakfast is okay too!!

Leisure Friends

10/10

Exceptional

07 Jul 2023

Lucy

It was clean, AC was cold, they provided all the necessary toiletries, location was great, good value. The only thing I didn’t like was that the people that asked to store their luggage basically just had to leave it on the floor of the lobby.

Leisure Self

10/10

Exceptional

11 Mar 2020

Matthew

Great

It’s a simple hotel, though the lobby has recently been renovated. Very safe, clean and good location. Great for the price

Self

6/10

Pleasant

24 Jan 2020

Verified traveler

Affordable, convenient but not comfortable

Hotel is conveniently located close to the bus and train station, but in the older, run-down corner. My room was clean, but it was small and smelled very strongly of chemicals coming out of the drains in the bathroom. The bed was not comfortable, and the sound-proofing was not good. Housekeepers were friendly but can be a little noisy. I supposed I got what I paid for, but I'll probably not stay here again next time.

Self

10/10

Exceptional

22 Jan 2020

lisa

Location is convenient near train station and bus to sun moon lake. There is self laundry here.

Leisure Family

8/10

Excellent

14 Jan 2020

Ira

It is indeed a classy one. Very accessible- near malls, train stations and all possible attraction.

Friends_and_family Family

6/10

Pleasant

26 Dec 2019

Verified traveler

The hotel is near taichung station, not the high speed rail station. You will need to catch a local train to get to HSR station. There is not much to do nearby. But close to Gancheng bus stop so u can catch the local buses to department stores, night markets etc.
The bathroom is quite small.
The breakfast is quite simple.

Leisure Family

10/10

Exceptional

13 Dec 2019

Verified traveler

Excellent location and value for money

Very convenient location (near the train and bus station to airport and sightseeing points.

Friends_and_family Family

6/10

Pleasant

03 Dec 2019

Verified traveler

Comfortable, clean and spacious rooms.
WiFi connection in the room was unacceptable! Laundry room was only avail 9.30am-around10pm.
Staff responded to questions in a matter of fact manner; not warm/friendly/approachable unlike other hotels and hostels.

Friends_and_family Family

10/10

Exceptional

26 Oct 2019

Verified traveler

nice room, good food, friendly staff.
the only one concern is all the bathroom has no bidet near the toilet bowl.

Leisure

8/10

Excellent

23 Sep 2019

Hendri

family staying

nice staying. but the internet, too slow...

Family

4/10

Poor

08 Jun 2019

Verified traveler

Everything was excellent but only the beds are not clean enough. My 2 kids got red rash all over their legs after sleeping on one beds. I had to rush over to the pharmacy to buy medicines for the rash & felt itchy. stilll got the rash but not itchy now.

Friends_and_family Family

8/10

Excellent

08 Apr 2019

Verified traveler

Accessible location! Convenient to go Miyahara, ktv spots & Fu Din Wang

Leisure Friends

8/10

Excellent

03 Apr 2019

Wai Ho Gordon

Perfect experience except WiFi.

Good service. Friendly staff. Nice and clean room with reasonable charge. Breakfast is good too.
Just the WiFi is slow.

8/10

Excellent

16 Mar 2019

Chin

Friendly staff and the room was big with affordable price. The location of the hotel was convenient with the train station and bus station.

Leisure Partner

4/10

Poor

13 Mar 2019

Loong

Generally hotel location was close to many food areas and local train station..(except for HSR station)
Staff were not too friendly
we could here our next room TV sound through the air duct.
told the front desk but nothing was done

Leisure Friends

8/10

Excellent

08 Jan 2019

Verified traveler

4 days Taichung concert trip

5 to 10 mins walk to Taichung Train station, near to the famous Miyahara Ice Cream, only 5 mins bus ride to 一中街.
Breakfast is the usual Taiwanese style porridge.
Staff is helpful and will give recommendations on where to have your meals.

Family

10/10

Exceptional

29 Dec 2018

Joo Ling

Value for money

The hotel is slightly away from the main shopping area but next to the main train and the station. The main shopping area are within 5 to 10 minutes walk. The historical park is nearby too and worth a walk there. There were 15 of us staying and we booked 2 6 bedded family rooms and triple rooms. The triple room has a huge bathroom. Shame that the 6 bedded room has a normal size bathroom. Otherwise, the rooms were comfortable and adequate for our family.

Family

8/10

Excellent

04 Dec 2018

Sean

There is room for imorovement for breakfast. Friendly staff.

8/10

Excellent

03 Dec 2018

Sean

No complaints for a hotel of this price range. Staff at reception is friendly and helpful during checking in

8/10

Excellent

26 Nov 2018

Karen

Economical and good locality

Good location and quite clean. Front receptionist is helpful.

Family

10/10

Exceptional

17 Nov 2018

Alexander

Unbeatable downtown location

Unbeatable downtown location near TRA Taichung Station and all forms of public transport (except high speed trains and airplanes) - city buses, intercity buses, Taiwan Tourist Shuttles, etc. Modern hotel with spotless and comfortable rooms. We were lucky enough to have a rather spacious room with great view. Very nice buffet breakfast. Downside: WiFi was disastrous during my stay, as far as my computer was concerned.

Family

8/10

Excellent

10 Oct 2018

Verified traveler

Short distance from the station, comfortable room as well

10/10

Exceptional

26 Aug 2018

soc

hotel location is nice and has an easy access to the city. hotel staff is very accommodating

2/10

Poor

02 Aug 2018

lim

just the location is good,other than that is worst.
the wifi is unable to connect in the room,intercom 3times to lobby,they request us to go down lobby to check our phone type,there is no wifi poblem when we were in lobby,the female staff wear black shirt told us maybe due to most the guests stay inside their room,so we unable to attach the wifi,i realy feel nonsense with the answer,isnt meaning the late coming guest canot use the wifi,then i ask them isnt we need wait others guest not using the wifi or we need to surfing at lobby area only.
then only they said will check the modem and restart it
finally we able to attach the wifi,but the line will disconnected on and off and very slow.
we stay there for 3night,only the first day they provide us 2 free bottle water,they no send us any bottle water for other days(or maybe there have such policy in taiwan,the free bottle is for 1st day only)
the aircon is the worst,we turn to 16celcius till no feel any cool wind,wake up with sweating
if u want have sauna room,u are advice to book this hotel,if not..please choose others hotel
my room is 1009

10/10

Exceptional

29 Jun 2018

Verified traveler

Excellent

The room was clean and large. The hotel is located near the rail station and the bus terminal.

Family

8/10

Excellent

02 Jun 2018

TIE MUAN

Use its original hotel name in chinese to locate.

Location good since near to railway and bus terminals. Very good value for money. Surrounding streets are quite dirty and walkways blocked with goods.

Family

8/10

Excellent

05 May 2018

Verified traveler

The carpark facilities is inconvenient to park and hotel not easy to locate. Toilet too small

10/10

Exceptional

26 Apr 2018

Verified traveler

convenient hotel near bus station

We are happy staying in this hotel, just nice for a couple. Bath room is spacious, room is clean, tv is big! Location is super strategic and very convenient, it is around Gan Chen Zhan area. the reason i stayed here is super convenient to take Nantou bus to sun moon lake, and also very near to Taichung train station to travel to high speed train station. It is also a walkable distance to Miyahara Ice Cream. Best thing in Taichung is the FREE bus ride, within 10km, bus ride is FREE! ;)

4/10

Poor

20 Apr 2018

Yuli

Too noisy. We didn’t sleep well for two nights during the stay

Family

8/10

Excellent

03 Apr 2018

Serene

Nice Hotel

I booked a triple room on the day but the staff upgraded to 6 persons room to me, so 3 of us can sleep a queen bed comfortably. Driving distance from Feng Jia market around 20 min, but right out of hotel is the bus terminal to other estate which is convenient for those who want to go Ching Jing or other state. They have a basement car park with limited slot. I returned from Feng Jia night market around 11pm, the basement car park was full but I entitled a free parking at the nearby parking with 5 min walking distance from the hotel. Overall a good experience.

8/10

Excellent

18 Feb 2018

Chi Yung

Value for Money

Value for money, even its a bit old in age. But it locates in the city center, which is good for someone who looks for short stay.

Family

10/10

Exceptional

16 Feb 2018

Micky

everthing is great

Family

8/10

Excellent

08 Feb 2018

Alexander

Super convenient location

Super convenient central location, near all forms of public transportation. Reasonably spacious and quite comfortable room, with a good view for some rooms. Great buffet breakfast. Quick check-in and check-out. The only problem is lack of soundproofing, so one has to pray people staying in nearby rooms are quiet.

6/10

Pleasant

23 Jan 2018

Verified traveler

Very cheap hotel in TaiChung

Very cheap price for a big family room (with some privacy too). But rather old building and cleaniness needs to improve. We found hair on floor and bed. But good location to visit attractions around Old TiaChung train station.

8/10

Excellent

21 Jan 2018

Cris

เดินทางสะดวกอยู่ห่างจากท่า Nantao Bus 3 นาที

คุณภาพและราคาถือว่าค่อนข้างคุ้มค่า ห้องพักสะอาด ใกล้ต้นสาย Nantao bus ที่ต่อไปเที่ยวฟาร์มแกะ หรือ ทะเลสาบ Sun moon lake ถ้ากลางคืนจะนั่งไป night market แค่นั่งรถเมล์สายเดียวไปถึงเลย

10/10

Exceptional

08 Dec 2017

strikecyc

Stay 3 night here..Convenience and the room is clean..the staff is very friendly..will come back here again..

10/10

Exceptional

06 Dec 2017

PMWD

Nice location. Staffs were helpful. room is good

Nice location. Staffs were helpful. room's accommodation is satisfied. 😉

10/10

Exceptional

05 Aug 2017

LAURA

nice hotel and happy stay

good location. friendly and helpful staffs. daily needs are provided in the room. comfortable bed. very happy.overall

Family

8/10

Excellent

12 May 2017

Alexander

Great location, comfortable room, nice breakfast

The location is extremely convenient -- right outside of Taichung's train station, near many bus lines and Taiwan toursit bus (台灣好行) lines (for going to Sun Moon Lake, Xitou, and Alishan). The hotel itself is newly decorated, the design is modern and tasteful. The room is a bit small, and not sound-proofed for the interior (for example noise of people in neighboring rooms using the shower could be heard too easily), but very comfortable. My room had a very nice view of the city. The buffet breakfast in the bright 2nd floor cafe is lovely. There is a gym for working out. The whole experience was very pleasant.

8/10

Excellent

08 Mar 2017

Jackson

Nice hotel close to Taichung TRA and Bus Station

Hotel location is good. Overall, a recommended hotel for those who would like to visit Taichung city.

8/10

Excellent

21 Feb 2017

Allison

enthusiastic and friendly staffs, great location

Great value for price. Staffs are friendly and helpful and the location of the hotel was very convenient to get around central Taiwan. Room was clean and decent size, however we would have preferred a room with window (will put on request next time!). Will stay again.

10/10

Exceptional

29 Jan 2017

Alexander

Convenient location, comfortable good-sized room

Very quick check-in, nice good-sized room with city view. Good buffet breakfast. The hotel is well-located in the old center of Taichung, just a few minutes walk to central station and intercity bus terminal. Numerous bus lines just In front of the hotel, including city buses and Taiwan shuttle buses (台灣好行) for Sun Moon Lake or Xitou. Nearby, Taichung Park is a must-see spot in town.

Family

8/10

Excellent

06 Jan 2017

Cecilia

Clean hotel with decent breakfast

Only a few minutes away from Yizhong shopping streets

Family

6/10

Pleasant

22 Dec 2016

Lara

Good Place

It was OK. Room was fine. One thing that was an added factor was that the staff was able to find an English - speaking driver for our 2-day tour!!!

Family

8/10

Excellent

20 Jun 2016

Lotoholik

Best location!

Literally at the bus stops that you need for a Sun Moon Lake trip and train station is also few minutes away by walking. Room is nice and clean. Wet toilet... Friendly staff. Breakfast typical for this standard - ok also ;)

6/10

Pleasant

13 May 2016

Tian En

Comfy but had issues

Nutella in breakfast wasn't Nutella. Car park was hard to maneuver around. Crazy female worker shouted at us at the car park. Was distressing. Room was comfy and sufficient

Family

8/10

Excellent

14 Apr 2016

Eliza

Comfortable!

Hotel was about 10 minutes walk away from the train station.
Breakfast was provided daily and price was reasonable for a hotel.
Room was spacious enough to have 3 luggages flat on the ground, and enough to walk around comfortably.
Toilet was clean and toiletries were provided. Mini fridge was available and mineral water was free.

Family

6/10

Pleasant

13 Apr 2016

Kar Chan

Just great for location

Hotel location is good as it is near to train station and bus station. However the hotel room seriously need some touch up as I found the furniture quite old. The toilet and shower though separated by a \"half glass\" screen, the whole toilet still get wet after shower. If u want your room to be cleaned, u need to tell the hotel reception.They don't give the option for u to hang the sign board on your room door whether to clean or not to clean the room.

Family

8/10

Excellent

05 Jan 2016

Verified traveler

Wifi not goof

We stayed at the end of corridor thus wifi is not working well. I only can access the Internet when I was close to the lift lobby.

Partner

8/10

Excellent

03 Jan 2016

Verified traveler

There is a little strange smell in the room. The others are good.

6/10

Pleasant

03 Jan 2016

Verified traveler

Room looks slightly old, but for the price it's pretty decent. Room should have the option for room cleaning or not.

2/10

Poor

21 Dec 2015

Verified traveler

Dirty VIP hotel

The room is very dirty that the blankets and bed sheets have the bad smell and you can find some hair on them too.

WiFi is very weak that you need to try again and again.

The canteen is very dirty. The floor is slippery and the table is not well cleaned.

It's horrible to stay in this hotel.

Family

6/10

Pleasant

30 Nov 2015

Verified traveler

Reasonable price, standard room with breakfast

It is one bus stop from the Taichung train station, walking would require crossing many streets. The service is standard for how much it charges. Breakfast buffet is good.

Family

6/10

Pleasant

04 Nov 2015

Verified traveler

Near bus stop to go other place.
Not much resto to choose.

Family

8/10

Excellent

27 Oct 2015

Verified traveler

value for money and will stay again

great experience and good location

Family

8/10

Excellent

26 Oct 2015

DANNY

Good hotel for convenience and value

This hotel is definitely good value for money. Situated at a convenient location within walking distance to railway and bus stations, shopping districts (eg. Yizhong night market). Room is sufficiently spacious and clean. Hotel staffs are friendly and assisted in queries/requests in a pleasant and helpful manner.

Family

8/10

Excellent

11 Oct 2015

gan bee hong

Location is convenient but main road is noisy. Breakfast is lousy. Charges reasonable.

Partner

8/10

Excellent

03 Sep 2015

Verified traveler

nice room and tidy. the location is good as it is closed to the city center and easy to find food. also the price is cheap.