Name: The Privilege Floor by Borei Angkor
Address: National Road 6, Banteay Chas, Slorkram, 0369 4, Siem Reap, 17252, KH

10/10

Exceptional

10 Jun 2026

Carlos

The room was beautiful, excelent breakfast and fantastic staff. Totally recommend.

10/10

Exceptional

25 May 2026

Visakan

This is a beautiful hotel with a lot of character enriched by wooden floors and excellent set of wooden furniture. Rooms are of generous size and beautifully decorated. The only aspect that needs improving is the bathroom which looks a little dated. It has a long swimming pool, very friendly staff, variety of fresh foods at breakfast buffet and an ever helpful front desk. Overall, our 3 day stay was very enjoyable and relaxing. Will definitely stay here again.

Partner

10/10

Exceptional

08 Apr 2026

Kevin

I would stay here again

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Helen

Lovely resort with very comfortable rooms, nice restaurants and pool.

Staff are wonderful and the buffet breakfast was good.

10/10

Exceptional

24 Mar 2026

Mike

Lovely hotel close to town and the temples
Friendly staff

Partner

10/10

Exceptional

01 Mar 2026

Leslie

This is a gorgeous luxury full service hotel. However, it is the staff that have made this an exceptional experience. My husband ended up in the hospital during our stay in Siem Reap. All of the hotel staff were exceptionally kind and helpful. We will never forget what they hav ex find for us.

8/10

Excellent

22 Feb 2026

Diane

The staff were excellent, and the place was clean and comfortable. I loved the bonus of the floating lounge bed on my 4th floor balcony.

Self

10/10

Exceptional

30 Jan 2026

Carly

Beautiful, luxurious hotel. Room was spacious. Staff was very friendly and helpful. Breakfast was fantastic, as was the fine dining restaurant on site. Highly recommend!

10/10

Exceptional

23 Jan 2026

Mark

s

10/10

Exceptional

18 Jan 2026

PAUL AJ

We were greeted warmly on our arrival by the staff and every day we were at the hotel. The staff assisted us daily as we utilized the services of the hotel. The food and service were excellent from the breakfast buffet to the restaurant meals. The decor was beautiful. We thoroughly enjoyed the pool area. Thank you for a wonderful stay.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Paul

10 day stay here and it's been excellent. 5 star service from beginning to end. Very clean rooms. Nice shower and bath. The Christmas decorations were fabulous. I have enjoyed a 10-day stay here, experiencing exceptional service throughout. The rooms are impeccably clean, and the shower and bath facilities are excellent. The Christmas decorations were truly remarkable, I would definitely recommend a stay here as you won't be disappointed.

Partner

6/10

Pleasant

18 Dec 2025

Rajesh

Rooms were nicely decorated and cleaned/ made every day! The lobby on the forth floor did not have any air circulation and was hot. There was no separate help desk on the privilege floor. They mentioned 20% additional discount on the current spa treatments but refused to add that/ honor that for the treatments that already had some seasonal discounts for anyone. The breakfast had very limited options for vegetarians/ vegan. Overall the staff was courteous in their interaction but less proactive in dining area. Not sure if we will stay here again!

Leisure Family

10/10

Exceptional

15 Dec 2025

Ursula

Really clean, great amenities. The staff were so helpful, especially Wattaya who really supported us to make sure we had an enjoyable stay

Leisure Partner

2/10

Poor

10 Dec 2025

Sium Kan

Beautiful room with gorgeous view overlooking the garden and pool. Staff are very friendly and polite.
Our only complaint is that why are paying customers having to wait behind queue of senior managers at breakfast everyday. Never have I been to any hotels around the world that the senior managers are enjoying breakfast before the paying guests.
I hope they changed this practice before my next visit to Siem Reap.

10/10

Exceptional

09 Sep 2025

Neil

Look no further!

An exceptional hotel with exceptional staff

Friends_and_family Family

10/10

Exceptional

10 May 2024

Michael

Our first visit to Cambodia and so impressed with the staff at Borei Angkor and the hotel in general. So friendly and helpful. Organised two days of transport and a guide for the temples which was a great experience. Food options excellent with lots of breakfast options included in the price. Nice pool area. If you want some nightlife then Pub Street takes about 20 mins to walk or 5 mins in a Tuk Tuk. Unreservedly recommended if you are visiting Siem Reap.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Evan

Very posh resort hotel located in a part of Cambodia that is struggling financially since the pandemic. They are eager to please.

Leisure Self

10/10

Exceptional

08 Feb 2024

Julane

The name was confusing. Was it the Privilege Floor or the hotel Angkor Birei? Cab driver was confused as were we. If we are going to be assigned the Privilege floor at the Angkor Borie the reservation should first list the name of the hotel. Also it looked like all floors were the Privilege Floor so not sure what upgrade there was. Rooms were spacious and air conditioned, but lobby and all hallways were not and it was z95 degrees! Staff extremely helpful and friendly. Dresser drawer stuck and bathtub wobbled, but still a nice hotel.

Leisure Partner

10/10

Exceptional

08 Jan 2024

Mario

Great hotel and service

We had a wonderful time in the Borei Angkor. The hotel is tastefully decorated and the rooms are nice and updated. The included breakfast was very good, with plenty of Cambodian options. The hotel organized the tuk tuk service for the 3 days we visited the ruins and we were very pleased with the service.

Partner

10/10

Exceptional

01 Jan 2024

Robin

The hotel is well located on the outskirts of the town. This was my second stay and the room was exactly as I wanted. I like the one way airpport transfer. Breakfast was excellent and the staff friendly and helpful

Business_and_leisure

10/10

Exceptional

28 Dec 2023

Srinivasa

Great staff, great breakfast and very tidy and clean hotel.

Business_and_leisure Family

10/10

Exceptional

21 Dec 2023

Brandi

The staff were spectacular, especially Anisa! Our room was wonderful and overall the hotel was great! I can’t say enough about the staff! They were warm, welcoming, and so helpful! It was a pleasure staying there! Would choose it again for sure!!

Leisure Partner

8/10

Excellent

12 Dec 2023

Lisa

Beautiful property displaying Cambodia culture and elegance

Leisure Friends

10/10

Exceptional

11 Dec 2023

Ketan

the privilege floor is excellent

Leisure Family

10/10

Exceptional

10 Dec 2023

Keith

Great place to stay. Hotel is very impressive and staff are amazing. There is a restaurant and pool bar on site, and prices are similar to what you would pay in Europe. I would definitely stay there again. The only slight issue is it is outside the town, but it only takes about 5 mins by tuk tuk or about 15 mins to walk.

Leisure Self

10/10

Exceptional

01 Dec 2023

Alejandro

One of the nicest hotels I have stayed at. Can't wait to go back. Customer service is excellent. Used the spa everything and had lunch or dinner by the pool everyday too. I really suggest staying here if you are traveling to Siem Reap.

Leisure Friends

8/10

Excellent

22 Nov 2023

Tory

Hotel gardens &pool area lovely.
It’s located a distance from the river and the main restaurants & bars.
The internet coverage in rooms is very poor, you are paying western prices for food & drink in the hotel so I would recommend never eating or drinking in there.
Breakfasts are very hectic due to the number of tour groups & the staff struggle to keep up.

Leisure Partner

10/10

Exceptional

21 Oct 2023

Kamlesh SO GOPE

The staff were pleasant. The hotel was a little away from the hustle and bustle of Pub Street. But peaceful

Leisure Partner

10/10

Exceptional

06 Sep 2023

Jade

The staff here are exceptional and nothing is too much for them. This hotel is incredible value for money and I would stay here again and again on my return to Siem Reap

Leisure Self

10/10

Exceptional

29 Aug 2023

RICARDO

Great hotel to stay in, team and GM very friendly. They really did their best to understand and accomodate our needs. Thanks,

Leisure Family

10/10

Exceptional

29 Aug 2023

Maxie

Great value

Selected off internet couldn’t have made a better pick. Hotel was astounding and was a 5+ star, great pool, restaurant, super friendly staff and more. Only spent one day but wished we could have stayed longer just to enjoy the hotel. May be the best hotel I have ever stayed at. Cost was rediculist low even for Cambodia.

Partner

10/10

Exceptional

25 Aug 2023

Salvadora

Love the property! I wish they have entertainment in the evening or during the day.

10/10

Exceptional

02 Aug 2023

jeffrey

The only place I stay when I am in town. Great staff, rooms, and you can't beat the price for what you are getting.

Leisure Family

10/10

Exceptional

01 Jul 2023

Dror

Amazing and friendly staff, beautiful grounds. Gym and spa services can match any top hotel in the world.

Leisure Family

10/10

Exceptional

01 Jul 2023

jennifer

The hotel was unique. The quality was exceptional. The staff were friendly and attentive and helpful. Breakfast was fantastic. The room was beautiful

Leisure Family

10/10

Exceptional

23 Apr 2023

Roland

Superb

The staff especially Andy were so friendly and helpful, probably now one my favourite hotels and countries. Hotels was a joy to stay at!

Friends_and_family Friends

10/10

Exceptional

29 Mar 2023

Ken

This is a lovely property styled in the Khmer design. Great staff made our stay very comfortable. Easy access to Tuk Tuks got us to any venue we wished to visit. Really enjoyed the large pool area for our resting days. Would certainly stay here again.

Leisure Family

8/10

Excellent

18 Feb 2023

Caroline

Nice hotel with great reception staff. Room a bit tired and uncomfortable bed. Few niggles: charging for decent coffee at breakfast, awful old music from bar round the pool and pool area covered in lots of weeds

Leisure Family

8/10

Excellent

28 Jan 2023

Robert

Ok - to start it's a nice hotel . Clean , functional , traditional . Staff are lovely . Gym really good . Rooms nice. Swanky reception but then the rest doesn't quite stand up as getting a bit tired - pool area an example . Stayed on privilege floor - still wondering what the privilege was ?? Still enjoyed stay though as siem real and Angkor great !!

Leisure Self

10/10

Exceptional

18 Jan 2023

Eric

Great blend of classic Cambodian design and up to date hospitality services. Staff were amazing!

Leisure Family

10/10

Exceptional

18 Jan 2023

Eric

Great blend of Cambodian style and modern convenience.

Leisure Family

10/10

Exceptional

12 Jan 2023

Eric

Wonderful staff who are so kind and helpful. We felt welcomed and well cared for at the resort! Wonderful spa, exercise facilities and pool.

10/10

Exceptional

07 Dec 2022

SOPHY

Beautiful Hotel and super clean

Leisure Partner

10/10

Exceptional

18 Mar 2020

Verified traveler

The hotel was beautiful and all the staff were absolutely top class . Never stayed in such a well managed hotel in all my years . Stayed on 4th floir and our contact was Reena and Judy . There were outstanding . Arranged trips and tuk tuks for us . Nothing was too much trouble .
Would highly recommend this hotel and will go back

Leisure Friends

10/10

Exceptional

05 Mar 2020

Koichiro

Excellent service

There's a service desk at the elevator hall of this floor. Staff are there for entire day to take care of guests. I could ask them to book for my spa reservation, transportation to airport.

Business

10/10

Exceptional

26 Feb 2020

Verified traveler

The property was fantastic, staff was amazing, the breakfast buffet was over the top. Only complaint was construction noise at pool, even on a Sunday afternoon!

Leisure Self

10/10

Exceptional

22 Feb 2020

Verified traveler

Gorgeous decor and 5 star hospitality. The rooms are very comfortable and the bathtub is divine.

Leisure Self

10/10

Exceptional

07 Feb 2020

Keryn

Very clean and safe .
The Privilege Floor staff were very helpful , especially Judy who organised tours were wonderful .

Leisure Partner

8/10

Excellent

22 Jan 2020

Stephen

Nice but a bit disappointing

It was ok, not the cleanest or nicest.. my bathroom si k didn’t drain during my stay. I figured the maid would have noticed and had it fixed but no ... some other missed cleaning details as well that I won’t mention. They are trying to be a deluxe resort especially with the “privalege” foot but falls short. There are better for the same price. I won’t return

Friends_and_family Friends

10/10

Exceptional

02 Jan 2020

Verified traveler

This was the most amazing and wonderful hotel! Besides being incredibly beautiful- the privilege floor is a dream come true! The staff was superbly professional, helpful, and kind! Reena- one of the personal staff on the floor- was fabulously kind and wonderful. She helped us with all questions and took care of us like family. If you go to Siem Reap- I recommend staying at the Angkor Borei on the privilege floor. This was our 2nd time in Siem Reap and there will definitely be a 3rd or possibly 4th!

Leisure Partner

10/10

Exceptional

02 Jan 2020

Aloke

A great place to stay for Anchor Wat visit

Great location and hospitality. The staff was very helpful in suggesting places to eat and other activities. Overall, awesome experience at Anchor Wat complex and Siem Reap.

Partner

4/10

Poor

30 Dec 2019

UM

Nothing unique. Poor staff service. Privileged Floor does not seem privileged . Private party caused much late night noise throughout hotel. Hotel did apologise.

Leisure Family

8/10

Excellent

30 Dec 2019

Verified traveler

Overall ok hotel. Restaurant dinner menu could be better. Also help by front desk staff could be better.

Leisure Family

10/10

Exceptional

17 Nov 2019

Jianhua

It was very clean hotels Excellent service. Delicious breakfast.
Good value

Friends_and_family Family

10/10

Exceptional

04 Nov 2019

Verified traveler

Great place and very helpfully staffs. Excellent breakfast!

Leisure Family

10/10

Exceptional

02 Nov 2019

Dolores

Keo, Leo, and Yeang provided excellent customer service. Very professional and polite. They said “your satisfaction is our goal”. Wow, that is an awesome experience we won’t forget. Definitely appreciate the Country of Cambodia.

Leisure Partner

10/10

Exceptional

15 Oct 2019

Dan

Exceptional Hotel

Everything about our stay was extraordinary. Would highly recommend this hotel.

Friends_and_family Friends

10/10

Exceptional

11 Sep 2019

Verified traveler

Loved it,staff brilliant, hotel brilliant.
Only thing expensive food and drinks.

Leisure

10/10

Exceptional

08 Sep 2019

Carole

Staff very friendly hotel clean location good only $2 into town in a Tuk Tuk

Leisure Partner

10/10

Exceptional

13 Aug 2019

Verified traveler

The hotel was above my expectations. The amenities were excellent and staff were very cordial and responsive.
I would highly recommend it to anyone visiting Siem Reap.

Business_and_leisure Self

10/10

Exceptional

07 Aug 2019

HARRY

Great experience and most enjoyable hotel stay.

Amazing hotel with five star staff. The staff are efficient, caring, attentive warm and friendly. Special thanks to Judy, Mony and all the staff on the Privilege floor and the breakfast staff as well as the staff around the pool and restaurant area. The hotel is more than we expected loved the pool and surrounds. Breakfast was fantastic, great quality and variety but the friendly service and smiling staff added to our enjoyment.

Partner

10/10

Exceptional

07 Aug 2019

Verified traveler

Lovely resort. Amazing service. I would definitely recommend it for families and individuals.

Leisure Family

10/10

Exceptional

17 Jul 2019

Verified traveler

The staff are absolutely amazing and will do everything they can to help you. The property is lovely and breakfast has a delicious range of good quality. The only negative about the property was the noise. There is a bit of onsite noise from a renovation which is fine but there was lots of noise 9-5 each day from a speaker on a nearby property which played like xylophone sounds, someone singing and talking all day. Painful. You can't hear it inside hotel but you can on your deck or by the pool

Leisure Partner

10/10

Exceptional

12 Jul 2019

Verified traveler

Nice hotel to stay whilst in Siem Reap. Rooms were clean and the staff helpful.

Leisure Family

10/10

Exceptional

28 Jun 2019

Verified traveler

The Privilege floor by Borei Angkor is a fantastic place to stay in Siem Reap.

The decor/interior are grand and luxurious in the traditional Cambodian style. Everywhere was spotlessly clean. Our room had a super king size bed, a balcony and a large ensuite bathroom with a freestanding claw-feet bath tub and a powerful shower. The air con (an essential in hot and humid June) worked so well that we would wake up in the morning feeling a little chilly!

We experienced impeccable service by all staff throughout our stay, but would like to particularly mention Judy who went above and beyond to change our room for our last night due to noise outside the hotel (a local custom that happens at unpredictable times).

The buffet breakfast had a wide range of options to suit most tastes, was freshly prepared and good quality.

The hotel arranged a tuk-tuk to take us to the temples at a very reasonable price and we were pleased that this gave us the added assurance that the driver was reliable and wouldn't leave us stranded! The drivers were all so friendly and helpful, despite often limited English.

All in all, we were so impressed with the Privilege Floor at Borei Angkor that we wouldn't hesitate to recommend it to friends and others.

Leisure Partner

10/10

Exceptional

22 Jun 2019

Verified traveler

Unique and wonderful experience staying at this palace. Well recommended for breaks or holidays. Had a marvelous 15 days holiday that my wife and I will never forget. Thank you to all the staff with a special thank to the staff on the 4th

10/10

Exceptional

12 Jun 2019

Wayne

The staff are very friendly and very polite, making me feel at home. They helped us to book for our local massage, show tickets and restaurants. They also patiently explained to us all the questions we have about Siem Reap. The room is clean and well kept. The pool is big with many beach chairs. I like the jacuzzi and steam room. Good to relax in the spa after visiting for one day. Food in the cafe are tasty and comes with many varieties. Food served at 4th floor restaurant are nicely presented and tasty.

Leisure Family

10/10

Exceptional

11 Jun 2019

Mariana

We absolutely loved staying here, like a home away from home but better! The incredible friendliness & hospitality shown by all the staff through all departments was amazing. Loved the swimming pool & pool side service. Enjoyed having the buffet or Damnak Lounge as breakfast options both have delicious offerings. We will recommend to family & friends.

Leisure

10/10

Exceptional

10 Jun 2019

Verified traveler

Warmest welcome from all of the hotel staff!

Leisure Partner

8/10

Excellent

03 Jun 2019

Verified traveler

This is the 3rd time i have returned in 5yrs, 2 in the past month, Overall a great hotel with beautiful decor and very attentive staff, The rooms are large and we stayed on the privilege floor which came with breakfast and a complimentary dinner for 2 and return airport transfers, The staff are very helpful in organising anything but just need to correspond with each other as we had to double check everything, We did move rooms because of fuel smells coming from aircon unit something that needs updating i imagine, This time there was construction noise from around the swimming pool due to renovations something that we should have been told beforehand , Overall a good experience and would return again in the future.

Leisure Family

10/10

Exceptional

29 Apr 2019

Verified traveler

From an impressive lobby resembling the Aria in Las Vegas to the beautifully appointed rooms to the unbelievably attentive service, I am happy to give the Privilege Floor my highest recommendation for lodging in Siem Reap. The staff took care of all of my requests and arranged a variety of tours with incredibly knowledgeable guides. (One other tour guide told me that he regarded my guide as a mentor.) On-site breakfasts were very good. The on-site team had uniformly strong language skills that made it a pleasure to stay here. It’s a 5-minute Tuk Tuk ride to the far noisier Pub Street area. Good water pressure, strong WiFi, and quiet at night. If you’re looking for a resort-style experience, you can’t go wrong here!

Leisure Self

10/10

Exceptional

26 Apr 2019

Verified traveler

We definitely go back if we have a chance to go to Siem Reap again.
Pro:
The service were excellent from the beginning till the end or I would say from picked up till dropped off.
All of the staffs were very helpful and friendly, always available to help or answer all the questions that we had. I would recommend any staffs who available since they all have a very warm welcoming but Reena was our host, she was very friendly and she also made sure we get what need it and feel like home.
The breakfast were great, and had so many varieties which were hard to make decision...lolll
Facility very nice and clean. Well decorated and very traditional kind of vibe.

Cons:
The elevator and some areas of the facility were a bit hot.

Overall we were very satisfied and feel like all penny well worth it.

10/10

Exceptional

09 Apr 2019

Verified traveler

Amazing staff who take care of everything. We had a fantastic time. Nice pool, good Wi-Fi, great room AC. Would totally stay again!

Leisure Family

10/10

Exceptional

30 Mar 2019

Nathalie

Great hotel

Great hotel close to town centre and all Angkor temples. Superb service

Partner

10/10

Exceptional

28 Mar 2019

O.P

This was a great trip, hotel very accommodating. Allowed even late check out.

Leisure

10/10

Exceptional

25 Mar 2019

Darryl

This is an amazing hotel if I could give it a higher rating I would, you are pampered from the time your car pulls up. Well done!

Leisure Partner

10/10

Exceptional

24 Mar 2019

Verified traveler

Incredibly beautiful hotel! Incredibly friendly and helpful staff. Gay-friendly.

Leisure Partner

6/10

Pleasant

08 Mar 2019

Verified traveler

The pool is really nice. There are plenty of lounge chairs.

Leisure Partner

2/10

Poor

04 Mar 2019

THERESA M

DO NOT STAY HERE!

I am so disappointed in this hotel. An error was made and I was charged for a second room on a night I was there due to a booking error. When staff approached me about an additional reservation at 8:00 AM on the day that the second reservation was for, I informed them that it was a mistake and I did not want or need the extra room. I was told they would look into it. I told them to cancel the extra room but was charged as a no show! The customer service is terrible at this establishment! Stay elsewhere!

Family

10/10

Exceptional

03 Mar 2019

Jon

Loverly people and amazing service. The food in the hotel is just incredible.

Leisure Partner

10/10

Exceptional

13 Feb 2019

Ditas

Beautiful hotel at an amazing rate!

I’ve been to over 50 countries and always want to indulge on accommodations. This is one of the most exceptional places I’ve stayed and I’ve paid more than 20 times the price for the same value in other countries. I probably should not say this as they might increase their rates, but you get so much more than you pay for, from service to the food, to the facilities. Truly an exceptional hotel!!!

6/10

Pleasant

10 Feb 2019

Neil

Good pool
Rooms rather old, rather frustrting only to have one electric socket to reccharge phones, ipdas and cameras
Location not great as a bnusy industrial road but there was always a tuk-tuk ready for a short ride into town

Leisure Family

10/10

Exceptional

10 Feb 2019

Bobby

Great hotel! Personalised service

Great service. Staff very helpful to answer your queries, doubts, and provided an overview of the activities in Siem Reap.

Friends

10/10

Exceptional

02 Feb 2019

Ashley

Top Notch

Top notch service 24/7. Everyone is kind and helpful. The value cannot be beat. Andy was our favorite.

Partner

2/10

Poor

28 Jan 2019

Adrien

Not worth all the good reviews!

The check in was difficult, it took 15 minutes before the reception could confirm that I had a reservation. The safe in the room didn't work. I tried to get somebody to fix it, but nothing was done until the following day when somebody came over to tell us that only a few key on the entry pad worked. The second day, one half of the area around the pool was not available as tables were set up for a special dinner. As expected the other side was fully occupied and we could not find a seat. The place is noisy from the doors slamming in the hallway. One day, there was extreme noise coming from the city. We could not leave the outside door opened or use the balcony. When we asked the reason, we were told that there was a funeral.

Partner

10/10

Exceptional

24 Jan 2019

Jude

The Privilege Floor at Borei Angkor is all you could ask for.
A personal butler who will arrange for tours, taxis, any amenities you need. The food in the speciality restaurant is delicious and the service is attentive but not intrusive.
I can recommend the Privilege Foor unreservedly.

10/10

Exceptional

17 Jan 2019

Verified traveler

Lovely welcome by the staff. Very helpful and fast responses all the time by the staff. Angkor Wat etc is so impressive, and this hotel made the trip perfect.

10/10

Exceptional

15 Jan 2019

P

Amazing staff, great food and well designed room and pool

Leisure Partner

10/10

Exceptional

14 Jan 2019

Verified traveler

Fantastic hotel and staff to match everything about the hotel and the staff outstanding

10/10

Exceptional

09 Jan 2019

Verified traveler

Personal assistant a real bonus. Rena was very gracious and accomodating. Good breakfast buffet. Nice pool and spa.

10/10

Exceptional

06 Jan 2019

Gordon

#1 Hotel - Excellent Service, Facilities and Food

Terrific Hotel / Resort. The service was amazing. The food was excellent. The pool area is beautiful and was a focal point of our time at the hotel. I would highly recommend this hotel and we do plan to return again. Special thanks to 4th floor desk - Moni and Judy - awesome people. Also Chef Man provided us with a Khmer cooking lesson and private feast...highlight of the visit. Ask for Chef Man by name!

Family

8/10

Excellent

31 Dec 2018

PhilipW

I thought we'd be staying on the Privilege Floor but we were a floor down. The room was nice but nothing special.

Breakfast cooked to order on the top floor outside on the balcony was special, however.

Leisure Family

10/10

Exceptional

13 Dec 2018

Verified traveler

Excellent hotel very attentive and efficient staff.
I would like to make it special note of these following staff.
1) The Manager of the restaurant... Miss BORA
2) The Privilege Floor Manager.... Miss JUDY.

This is a hotel that goes out of its way to make your holiday comfortable.
We will definitely be coming back again.

10/10

Exceptional

13 Dec 2018

Christopher

Best hotal in Siem Reap

Amazing luxery hotel! We were treated like royalty. This is a beautiful hotel with top level resteraunts, spa, shopping, concierge services. Upon arrival we were greeted by one person in particular who said he was our personal contact throughout our entire stay. Andy was exceptional at his job. Very professional, friendly, and knowledgable about the area. He helped us book tours, taxis, tuk-tuks, and personally returned an umbrella we left in a taxi. Great location, not too far from the airport with free shuttle service. Close to Angkor Wat, markets, old town, and other attractions.

Partner

10/10

Exceptional

06 Dec 2018

David

Best hotel experience ever! I have never felt more taken care of while traveling. From the amazing personal attention, arranging all of our transportation and touring needs, the beautiful room and pool to the delicious sit down breakfast I can not say enough about how great the experience was. The service was truly remarkable!

Leisure Partner

4/10

Poor

04 Dec 2018

Akhil

Great if you don’t want to see Angkor Wat

They ruined the only part of coming to Siem Reap...they didn’t have a tour guide for our tour of Angkor Wat..they sent us to see the sunrise on our own

Partner

10/10

Exceptional

02 Dec 2018

Verified traveler

No. 1 hotel

Beautiful hotel. Super service. Very helpful staff.

Partner

4/10

Poor

26 Nov 2018

Verified traveler

Room and bathroom run down. Lights switch old.
Dinner at the restaurant for terrible.

10/10

Exceptional

25 Nov 2018

Debra

A lovely hotel. Beautiful decor, well equipped rooms, comfortable beds and quality bedding. The pool area is wonderful, with plenty of space, loungers and towels to go round. Great variety of food for breakfast. We especially enjoyed the egg station with omelettes made to order. Staff and service here are exceptional. Well worth a visit.

Partner

10/10

Exceptional

24 Nov 2018

AliciaN

Friendly staff and great facilities. Great place to relax after visiting temples.

Leisure Self