Name: Maison Polanka
Address: Upper East River Road, Siem Reap, KH

10/10

Exceptional

27 Jul 2023

keshav

This is an exceptional property with absolutely beautiful and quiet grounds, a gorgeous swimming pool, and the friendliest and most hospitable staff that you will find. There are relatively few guests unlike the big chain properties, so you will get individualized attention. They arranged some events like the Apsara dance show and Jeep tour of mountain and waterfall area. These were great. Much nicer to stay here than big chain properties.

Leisure Self

10/10

Exceptional

07 Apr 2023

David

We had a really wonderful stay here. A genuine oasis away from the hustle and bustle of Siem Reap, yet still possible to get to walk (or 3 minute tuk-tuk if you don’t fancy the heat!) to local restaurants etc. staff excellent (very friendly, nothing is too much trouble, but also unobtrusive). And the food at the restaurant is first class.

Leisure Partner

10/10

Exceptional

16 Jan 2023

Ross

Amazing place! Such a beautiful experience. Thank you so much

Leisure Family

10/10

Exceptional

20 Nov 2022

Duncan

Absolutely amazing property and staff. A tranquil oasis in Siem Reap where you feel (and sometimes are) like the only people there. They went out of their way to make our kids (10 and 12) feel at home, arranged a child friendly guide and transport for two days of temple tours, and set up an amazing elephant encounter near the Kulen mountains. The house that we stayed in felt luxurious and had every amenity we could want and was perfect for our family of four. They set up a bike with basket, lock and water bottle so I could tour the city on my own. All in all one of the most amazing places I’ve stayed.

Leisure Family

10/10

Exceptional

05 Jun 2019

Verified traveler

Serene atmosphere, superb service! Thoroughly enjoyed my stay

Business_and_leisure Self

10/10

Exceptional

26 Nov 2018

Verified traveler

The hotel was amazing, in every details.
The Manager Richard disk everything to make sure we had a superb experience.

Partner

10/10

Exceptional

22 Nov 2018

Ben&Georgia

WOW!! If you are in Siem Reap, you must stay at Maison Polonka. What a unique experience!! The rooms are amazing including elegantly appointed traditional Cambodian houses. The staff was phenomenal. We were cared for and attended to at every turn. We were greeted with cold towels, cold water and/or hot tea upon each return to the hotel. The rooms included wonderful bath products and an in-room tea set with a wide range of teas and beautiful pottery tea cups. The hotel staff arranged for all our transportation and touring. Each tour and tour guide they booked was unquestionably among the best. The spa and massage services were fantastic. The hotel restaurant had breakfast, lunch, tea and dinner available. We strayed once to a local restaurant and then vowed only to eat at the hotel. The menu (which included local dishes) was extensive and each dish was carefully and expertly prepared. The property, complete with calming swimming pool, and its many palm trees are also exquisitely beautiful and meticulously cared for. In short, this wonderful and welcoming place was so amazing that we truly did not want to leave. Our compromise: we will return!!

10/10

Exceptional

10 Mar 2018

Diane

Top notch hotel

Amazing place! Room was beautifully furnished, well appointed, clean and staff was super accomodating! Felt like a princess.

10/10

Exceptional

07 Mar 2018

Diane

Love Maison Polanka!

Maison Polanka was incredible! Gorgeous rooms, amazing staff, great service! I highly recommend it.

10/10

Exceptional

18 Feb 2018

Krishnan

Very personalise service and staff very friendly

10/10

Exceptional

19 Dec 2016

seh

An oasis

Tucked away in the touristy Siem Reip is this elegant oasis. The grounds are an astonishment of tropical plantings perfectly maintained. The service is subtle and impeccable. The food is excellent, better than anything you'll have In the town. Massage there is sublime. Though the level of concentrated tourism of the town is difficult to take Maison Polenka makes the whole experience graceful.

10/10

Exceptional

01 Mar 2016

Amanda

One of my favorite hotel stays, globally

I travel a lot for both work and fun, and I've stayed in a lot of 4 and 5 star places. Maison Polanka is up there among my favorite hotels ever. I wish we could have stayed longer. The property is a nice quiet, cool, and relaxing retreat from the hustle and bustle of the city, but it's still conveniently located. The food was excellent, as was the wine list. It's clear the property has some French influences. The property is lovely, the staff are helpful but not intrusive, they do a good job of leaving citronella around the sitting areas to keep the mosquitoes away, and the free bikes are great for touring the city. There are tuk tuk drivers It was a great experience all around. I wish we had had time to try the massages.

Partner

10/10

Exceptional

10 May 2025

Atsuo

Good facilities, good staff, and good atmosphere

Leisure Family

10/10

Exceptional

14 Mar 2025

François

SERVICE ET PERSONNEL EXTRAORDINAIRE .
Un havre de paix , de verdure tropicale , eventuellement eviter la chambre jaune si vous vous levez souvent la nuit ( 6 marches )....Tres tres agreable

Partner

10/10

Exceptional

29 Sep 2023

Yuya

best forever

Leisure Self

10/10

Exceptional

02 Mar 2019

Verified traveler

cadre. grand calme.
personnel tres attentionne. service impeccable

Leisure Family

10/10

Exceptional

17 Sep 2018

Verified traveler

Nice

Feel like home

Friends

10/10

Exceptional

17 Aug 2018

Verified traveler

Boutique hotel au calme.

Boutique Hotel au calme ; idéal pour visiter Angkor.

Family

10/10

Exceptional

16 Aug 2018

Verified traveler

One of the very best

Where to start...
We've had the good fortune to stay in many of the best hotels around the world and Maison Polanka may possibly be my favourite. It is a true luxury to stay here, not for material reasons, although the whole place is impeccable, but because you feel as though you have been welcomed into a family. The staff are incredible, always smiling, always ready to help. They remember your name, your preferences, your plans for the week, always ready to make your time spent with them as pleasant as possible. Where else greats you on your return with cool mint-scented towels and an interest in your day? Or leaves waterproof coats, maps and bottles of water in the basket of your bicycle without you even having to ask? Everything was taken care of before we even knew we needed it.
There are only a few houses (authentic Cambodian raised houses dismantled and reassembled for the hotel) nestled into a meticulously maintained garden full of palms, banana trees and bamboo. Watch out for the frogs on the paths when you come back at night! It's like living in a luxury jungle.
The Green Room is wonderful with a huge terrace, you feel like you're floating amongst the trees!
Add to this a lovely cool pool and a really top notch restaurant, we stayed for a week and were so incredibly sad to leave! We will 100% be back. Thank you for creating such a wonderful place to stay!

Partner

10/10

Exceptional

08 Mar 2017

LAURENT

Magique

Extraordinaire! Magique! Impossible d'imaginer aller dajns un autre hôtel de Siem Reap. Ce lieux est plus qu'un hôtel, a découvrir absolument.

Family