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Koulen Hotel

Siem Reap - North · Cambodia

Oknha Oum Chhay StreetView location

9.6/10Excellent160 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood9.4/109.4
Value9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Koulen Hotel

With a stay at Koulen Hotel, you'll be centrally located in Siem Reap, a 10-minute walk from Angkor National Museum and 10 minutes by foot from Pub Street. This 4. 5-star aparthotel is 0. 7 mi (1. 2 km) from Angkor Night Market and 0. 9 mi (1.

5 km) from Apsara Theatre. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. This aparthotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Enjoy local and international cuisine at Sala Dining, one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.

Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected.

You'll be centrally located in Siem Reap with a stay at Koulen Hotel, within a 15-minute walk of Pub Street and Angkor National Museum. This luxury aparthotel is 0.7 mi (1.2 km) from Angkor Night Market and 0.8 mi (1.3 km) from Apsara Theatre.

Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7 AM to 7:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 15 for adults and USD 7.5 for children
    • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 4)
    • Airport shuttle fee per child: USD 45 (one-way)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 35 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Khmer

    English

    Chinese (Mandarin)

    French

Nearby attractions

Charles de Gaulle Road 0.2 km / 0.1 mi
Royal Garden 0.2 km / 0.1 mi
Angkor Shopping Center 0.2 km / 0.1 mi
The Heritage Walk 0.2 km / 0.1 mi
Lucky Mall 0.3 km / 0.2 mi
Siem Reap Royal Residence 0.4 km / 0.3 mi
Preah Ang Chek Preah Ang Chorm Shrine 0.4 km / 0.3 mi
Wat Kesararam 0.5 km / 0.3 mi
Old Market Area 0.7 km / 0.4 mi
National Road 6 0.7 km / 0.4 mi
Angkor Market II 0.8 km / 0.5 mi
Pub Street 0.9 km / 0.5 mi
Angkor National Museum 0.9 km / 0.5 mi
Miniature Replicas of Angkor’s Temples 0.9 km / 0.5 mi
Wat Preah Prom Rath 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Total number of rooms: 66
  • Number of floors (main building): 3
  • Annexe (s): 2
  • Family rooms: 2
  • Connecting rooms
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Entertainment Area
Show 74 more facilities & services
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging station
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Local and international callsExtra charge
  • Car hire
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Launderette
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Oven
  • Dining area
  • Clothes dryer
  • Private pool: 1
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • À la carte lunchExtra charge
  • Set menu lunchExtra charge
  • Brunch
  • À la carte dinnerExtra charge
  • Vegetarian mealExtra charge
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Archery
  • Cycling / mountain bikingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE LUXURYDOUBLE • LUXURY • 1 Bedroom • 80 m²DBL.LX
    DOUBLE LUXURYPhoto unavailable6 photos

    Koulen Hotel

    DOUBLE LUXURY

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Room amenities

    • Kitchen
    • Fitness room
    • Housekeeping
    • Wake-up service
    • 220V power supply
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Fan
    • Satellite TV
    • Cable TV
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Balcony
    • Living room: 1
    • Safe
    • Kitchenette
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Private external bathroom: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDROOMSDOUBLE • TWO BEDROOMS • 2 Bedrooms • 120 m²DBL.B2
    DOUBLE TWO BEDROOMSPhoto unavailable8 photos

    Koulen Hotel

    DOUBLE TWO BEDROOMS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    120 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    DOUBLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2

    Room amenities

    • Toiletries
    • Bathrobes
    • Desk
    • Satellite TV
    • Cable TV
    • Housekeeping
    • Fitness room
    • Children playground
    • Towels and bed linen at surcharge
    • Fan
    • Make-up mirror
    • Slippers
    • Bathroom: 2
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Balcony
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDROOMSRoom • THREE BEDROOMSROO.B3

    Photos are not available for this room type.

    Koulen Hotel

    Room THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Koulen Hotel

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room FOUR BEDROOMSRoom • FOUR BEDROOMSROO.B4

    Photos are not available for this room type.

    Koulen Hotel

    Room FOUR BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    FOUR BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE THREE BEDSDOUBLE • THREE BEDSDBL.3B

    Photos are not available for this room type.

    Koulen Hotel

    DOUBLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Koulen Hotel

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM LUXURYFAMILY ROOM • LUXURY • 3 Bedrooms • 190 m²FAM.LX
    FAMILY ROOM LUXURYPhoto unavailable8 photos

    Koulen Hotel

    FAMILY ROOM LUXURY

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    190 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    3
    Room type
    FAMILY ROOM
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.LX

    Room amenities

    • Slippers
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 3
    • Kitchen
    • Minibar
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Kitchenette
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Safe
    • Living room: 1
    • Balcony
    • Fitness room
    • Housekeeping
    • Cable TV
    • Wheelchair-accessible
    • Satellite TV
    • Fan
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED ONE BEDROOMDOUBLE • KING BED ONE BEDROOMDBL.B1-KG

    Photos are not available for this room type.

    Koulen Hotel

    DOUBLE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDROOMSQUADRUPLE • TWO BEDROOMSQUA.B2

    Photos are not available for this room type.

    Koulen Hotel

    QUADRUPLE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Koulen Hotel

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Koulen Hotel

9.6
Excellent
160 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
9.4 /10
Value
9.8 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
01 Aug 2026
Richard
Beautiful hotel and everyone was so incredibly kind. Our room was big and comfortable. The breakfast had a lot of choices even with a 5 day stay. We loved the pool and the happy hour but one get one drinks. We walked to pub street and restaurants in the area and felt completely safe. I would highly recommend staying here. We were extremely impressed with this hotel.
10/10
Exceptional
04 May 2026
Gilbert
Excellent hotel. Lovely pool. Big clean rooms. Walkable to all the sights.
Partner
10/10
Exceptional
06 Apr 2026
Gabor
So-Bangkok is at a great location at the Southeast corner of Lumphini park. It is just a few steps from the MRT (metro), neat the monorail. As a tourist you can be anywhere quickly. The staff is super nice. The restaurants are excellent a feature special food nights ranging from Bangkok street food to Kaiseki-style Japanese dinners. Of course there is a French night too. This has been my second trip to Bangkok, and I gladly returned to So-Bangkok. I felt on familiar territory even though 10 years passed between the two trips.
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Khyati
Dikas at reception was really helpful. Great aparthotel- huge rooms, staff super friendly. Thank you for helping us with flexibility for our children. You have made our stay just perfect
Family_with_children
10/10
Exceptional
30 Mar 2026
Tera
Amazing experience overall with my young adult daughters during 5 days. Kindhearted and responsive services at every interaction. Highly recommend.


Family
10/10
Exceptional
15 Mar 2026
E
We stayed in February and thought this hotel was one of the best hotels we’d stayed in during our trip. Special shoutout to Savoeut and Salorn who helped us book a wonderful tour to Angkor Wat for sunrise (breakfast provided by the hotel) and also greeting us every morning and checking in our stay. Breakfast was great and plentiful, with decent coffee too. Pool was shaded and felt very tropical with all the plants. Cocktails in the evening from the pool bar were also super. Location was perfect and not too far from Pub Street, the night market and main attractions. Would definitely stay here again!
Partner
10/10
Exceptional
24 Jan 2026
John
Quite simply a superb experience. Booked in for 4 nights but extended for another 2 nights because we were enjoying the hotel and all of its facilities.
Rooms are spacious, clean and comfortable. Staff are very helpful and efficient. Location is ideal to walk to Pub Street (a bit tacky!), Wat Bo or National Museum. Restaurant food is excellent.
Pool provides plenty of shade and has a nice bar.
Cookery course was brilliant. Started with a trip round the market and then made 4 dishes.
Massages were also really good.
I will definitely come back.
Leisure Partner
6/10
Pleasant
23 Dec 2025
Anna
The staff were welcoming. It’s more a 3 star hotel. The room is dedicated to a sitting area/kitchenette/TV. Bedroom not adequately equipped. Wardrobe access limited due to closeness of bed. Foam pillows. Bath towels very small. Although a double room only one pair of slippers. No where in bathroom to hang hand towels. Hair dryer attached to wall. Maids cleaned room hurriedly one day while we were at breakfast without us hanging sign on door. Staff did not apologise for this despite asking twice. Forget it if you’re vegetarian as breakfast geared towards meat eaters. Cross-contamination of tongs for food. Dishes not always labelled. Cooked food in containers were lukewarm. Coffee from a machine. I’m very sorry but it wasn’t a 4 star experience.
Leisure
8/10
Excellent
21 Dec 2025
Clarice
Helpful staff, nice room,
Leisure Friends
10/10
Exceptional
13 Nov 2025
Dorene
Clean room, wonderful staff, best spa in the whole world!!!
10/10
Exceptional
15 Jul 2025
Katherine
Really lovely hotel, in a quiet area only 1km from Pub Street. Exceptional service, huge 3 bedroom apartment, nice pool and pool bar. I loved our stay here, would definitely return.
Leisure Family
10/10
Exceptional
18 Jun 2025
Aknouklom
Breakfast and poolside service was amazing!
Leisure Family_with_children
10/10
Exceptional
01 May 2025
Jon
The stay as perfect. Walking distance to Pub St. and the Night Markets & also conveniently located to Angkor Wat and attractions. One of our travelers fell ill and they coordinated a doctor to the hotel and then were so very helpful during a hospital stay. Very friendly, very helpful, great breakfast included, wonderful pool, and just an overall amazing experience! Thank you!
Friends_and_family Family
10/10
Exceptional
20 Mar 2025
Alexey
The staff was nice and friendly. We could get everything from the hotel service. That included transportations, bikes rental, and tickets to shows.

The hotel and very clean. The breakfast was very delicious. We liked the soup and fruits.
Leisure Friends
10/10
Exceptional
20 Jan 2025
Jean
It was great, as always.
Business_and_leisure Friends
10/10
Exceptional
19 Nov 2024
Gary

We recently had the pleasure of staying at the Koulen Hotel, and I can't recommend it highly enough! From the moment we arrived, the staff were incredibly warm and helpful, making us feel right at home.

The room we stayed in was impressively spacious and comfortable. The air conditioning was a welcome relief, keeping the atmosphere cool and pleasant throughout our stay. The bed was large and very comfortable, ensuring restful nights.

The bathroom was equally impressive, featuring ample space and all the necessary amenities. The shower was refreshing and well-maintained, which added to the overall comfort of our stay.

One of the highlights was the outdoor pool area, which felt like a tropical oasis. The garden was well kept, providing a serene atmosphere to relax and unwind.

Breakfast was a delightful experience, with a lovely breakfast room and a variety of choices to start the day off right. Additionally, the on-site restaurant served tasty meals, making it convenient to enjoy delicious food without having to venture far.

Overall, our stay at the Koulen Hotel was exceptional. With its friendly staff, comfortable accommodation and beautiful surroundings, it's a perfect choice for anyone visiting Siem Reap.
Leisure Partner
8/10
Excellent
11 Oct 2024
David
Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
Leisure Family
10/10
Exceptional
02 Sep 2024
EDGAR
Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
Leisure Partner
10/10
Exceptional
20 Jun 2024
Janine

Good choice

Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Friends_and_family Family
10/10
Exceptional
16 Apr 2024
Nathan
Excellent hotel and staff! I’m looking forward to a future visit!
Leisure Self
10/10
Exceptional
18 Mar 2024
Emily
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Leisure Family
10/10
Exceptional
29 Dec 2023
Lance
Excellent property! Must stay.
Leisure Family_with_children
10/10
Exceptional
05 Dec 2023
Daniel
Everyone was awesome
Leisure Family_with_children
10/10
Exceptional
21 Nov 2023
Paula
Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Leisure Family
10/10
Exceptional
20 Nov 2023
Rachel Shileen
Beautiful hotel
Leisure Partner
8/10
Excellent
02 Nov 2023
Terence
Nice service apartment feel with hotel facilities. Best of both worlds
Leisure Friends
10/10
Exceptional
06 Oct 2023
Eduardo

Very attentive staff

Extremely helpful and accommodating staff. Went out of their way to please us.
Partner
10/10
Exceptional
25 Aug 2023
Verified traveler
Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
Partner
10/10
Exceptional
18 Aug 2023
Tatsuro
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Friends_and_family Family
10/10
Exceptional
02 Aug 2023
azhanizam

Amazing Hotel.

The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
Friends_and_family Family
10/10
Exceptional
22 Jul 2023
Catherine
Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Leisure Family
10/10
Exceptional
10 May 2023
Alison
This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Leisure Partner
8/10
Excellent
08 Apr 2023
Andrea

Good stay in Siem Reap

Lovely hotel - the aesthetics were very nice. Wish the pool area was a bit bigger, but it was suitable and the hotel bar was very convenient. Breakfast was quite good and I was even able to secure a to-go breakfast basket for my sunrise tour day when I was leaving at 4:30am. It was full and quite good - breads with jam and butter, boiled eggs, bacon and fruit. Fruit was waiting for me in my room as well. I enjoyed the balcony view to the pool area. My room was upgraded to a 2-bedroom suite (though I still just had access to the one bedroom), which was theoretically nice but meant I had a huge cavernous space for just one person, much of the space seemed a bit wasted in its design. Staff are friendly but communication was a bit of a challenge overall: 1) From basic things like ordering chicken and getting beef, and ordering and iced latte and getting a hot one, to bigger things 2) despite the description on hotels.com and on their own website that suggests they have a spa, it is in fact an agreement with an outside company. You can either go there or have the masseuse come to your room - mine arrived 30 minutes late without communicating. I had inquired about spa services before my arrival via email when setting up my airport transfer and received a services list with prices so I knew what I wanted when I arrived. I was presented with an entirely different menu once I arrived on the premises. Please note that their currency exchange is extremely limited.
Self
10/10
Exceptional
07 Apr 2023
Joanne
Staff were kind and attentive. The food was excellent!
Leisure Partner
10/10
Exceptional
15 Mar 2023
Saloneer
I stayed here for a week. All of the staff is extremely friendly, helpful, and welcoming. They took care of my mother while she waited for me which is saying a lot about the staff and hotel. I loved it here so much! The property is beautiful. The food and drink are delicious. When I visit again I would definitely stay here.
Leisure Family
10/10
Exceptional
10 Mar 2023
Anne
Excellent all around. June at front desk very helpful. Mr T our tuk tuk driver was great and spoke good english. Beautiful pool, very peaceful.
Self
10/10
Exceptional
25 Feb 2023
Zhong
Friendly staffs
Leisure Family
10/10
Exceptional
03 Feb 2023
kimberly
Friendly accommodating staff,quiet atmosphere and clean modern building. Great free breakfast buffet.
Leisure Family
10/10
Exceptional
27 Dec 2022
Constant
We loved the Koulen Hotel.
We stayed in a 3 bed apartment, which provided everything we needed for our stay.
Location is a big plus, as we wanted quiet rooms for restful sleep, but with all the convenience of being located beside Heritage Mall, and a very short walk to the river, Old Market and Pub Street.
Staff at Koulen were very helpful and accommodating. They can help with all transport and booking requests. Breakfast was delicious and extensive offering Asian and Western choices. The pool area is a calm oasis and great to hang out in the afternoon heat as it is in the shade.
Leisure Family_with_children
10/10
Exceptional
09 Dec 2022
Anthony

Best hotel in Siem Reap

From start to finish the Koulen was a great experience. Great location, amazing staff, and awesome amenities. Pai and Bee were especially helpful when I needed suggestions for places to eat, drink, and explore. Will definitely be back. Thank you to the Koulen for making a good trip great!
Self
8/10
Excellent
23 Nov 2022
David
Spent two nights here on a quick trip. Overall stay was nice! Food was great at the restaurant. The pool area is lovely but was disappointed that it closed at 7 pm.
Leisure Self
10/10
Exceptional
13 Sep 2022
Jodi
We loved our stay at the Koulen Hotel, it was beautiful and clean. Staff was very attentive and extremely nice. Breakfast was fantastic and happy hour at the pool was relaxing and fun. Location was near Angkor Wat and also walking distance to pub street, loved every minute at this place! Highly recommend
Leisure Partner
10/10
Exceptional
31 Jul 2022
Mr S D

Attentive staff. Great location. Lovely hotel.

Amazing service from the team at Koulen Hotel. We booked a single apartment and friends the same. We were offered to change to a 2 bed apartment and it worked out better. We both had separate bedrooms and bathrooms that had a shared lounge / kitchen over looked the pool

Location - just round the corner from the palace and about 10 mins to the main pub street and drinks. Easy via Tut tut.

Staff - friendly. Courteous and helpful. They went out of their way to ensure we had a fabulous stay. Staff are available to provide tut tut rides into town and pre book a return so super handy.

Trips - we had contacted the hotel ahead of our staff. They provided a long list of tours with English speaking guides. We booked 3 tours with them. It was seamless. The guide Rit was knowledgable and we had either an air con bus or tut tuts ( dependent on trip and Journey time ) and it was great. Well worth doing this with them.

Food - breakfast buffet is great. Endless coffee and tea refills and everything from continental to cooked ( bacon / crepes/ omelette plus noodles and soups ). If you have a sunrise tour they will pack you a breakfast to take with you which was great.
Restaurant on site was good food as well.

Laundry is done off site but via reception and ask to pay per kg and it’s back later the same day if in before 1000.

Spa - non on site. They did recommended a great spa in the centre Khmer reflex spa.
Pool - relaxing. Cooling and lovely. Pool bar with service.
Friends_and_family Friends
10/10
Exceptional
01 Jul 2022
Joel

Great stay at Koulen!

I really enjoyed my stay at Koulen. The pool and courtyard were amazing. The rooms were spacious. It was like having an apartment. The staff was friendly and very attentive. It was extremely convenient to the mall across the street and the river walk.
Self
10/10
Exceptional
15 May 2022
Jack
Great hotel and friendly staff, enjoyed my stay and 5/5 for this hotel.
Leisure Self
10/10
Exceptional
08 May 2022
Jack
Beautiful oasis is theheart of the Old French Quarter, next to the Royal Palace.
Largest luxury rooms in Siem Reap.
Easy walking area.
Excellent staff.
Leisure Self
10/10
Exceptional
24 Feb 2020
MichaelG
From the moment we stepped into the Koulen Hotel we knew we were at an amazing place. Everything from the staff, the rooms, and the location were beyond our expectations.

In regards to the staff, they are all extremely accommodating and some of the kindest people I've ever met. They made myself, wife, and 2 young kids feel special our entire stay. The rooms are absolutely huge and have everything you need. The location is perfect in my opinion. Close to the Heritage Mall should you need any food and close enough to the markets and Pub Street if you want to explore (10 mins walk) but far enough away to make for a serene and relaxed environment.

I HIGHLY recommend the Koulen Hotel to anyone visiting Siem Reap. We absolutely loved our stay and the kids are still talking about the pool and the amazing people.
Leisure Family_with_children
10/10
Exceptional
23 Jan 2020
Renee
Great location next to the new Heritage Walk. Could walk to the Angkor Watt Museum, Tuk-tuks to Pub Street. Nice swimming pool and court yard. 2 bedroom was pleasant with living room and kitchen. Had lunch twice and the food was very good. Excellent breakfast. Arranged drivers for Angkor Watt days with hotel.
Friends_and_family Family
10/10
Exceptional
02 Dec 2019
David

Excellent service

Very best service, they even helped me to change the SIM on my phone. Everyone was very helpful. Good breakfast.
Partner
10/10
Exceptional
29 Nov 2019
Estelle C T

Great stay with amazing staff!!

I have to say the most memorable part of my stay at Koulen was the staff and the service. The place itself is nice, large suites, quiet location. The TV wasn’t working too well because it seemed older and the pillows were a bit stiff. All very minor in comparison to the service, food and pool!

Loved the large pool/area with plenty of sun. Food was pretty decent and the staff were so helpful. I would recommend staying at Koulen if you don’t want to be too near Pub Street but close enough where it’s a 10-15 min walk or 5 min Tuk Tuk ride away.
Self
10/10
Exceptional
21 Nov 2019
Polly
This property is a wonderful place to stay for your holiday vacation. Everyone is happy to help you in any way they can. They helped us get a tour guide and and driver with a car those two were the greatest as well. Ask for Mr. Sok to be your driver anywhere. He is very patient and helpful with all you want. Our tour guide Mr Chi was so knowledgeable about his country and the area. The hotel provided us both of these gems. If you are wanting a quiet comfortable place to stay near everything there is to do, this is the place to choose
Leisure Partner
10/10
Exceptional
14 Nov 2019
Agnes
Excellent staff, polite. Near restaurants... will recommend to stay n 5 stars
Leisure Friends
10/10
Exceptional
28 Oct 2019
Verified traveler
It was an excellent stay at Kuolen Hotel and customer service was beyond our expectation. The 2-bedroom apartment is very spacious; the shared area is large enough for us to gather for our meals and enjoy a movie. The hotel staff remembers my mum's name and they are always there to greet us. We requested for half-boiled eggs for breakfast and the staff were patient to them right. Lastly, cocktails are 1 for 1 and we had a good time at the pool which was very clean.
Leisure Family
10/10
Exceptional
28 Oct 2019
Verified traveler
Amazing hotel! If you are in the process of researching for your Siem Reap lodging, look no further and choose the Koulen Hotel. You will definitely be glad that you picked this hotel over the others. My wife and I love travelling and we are very picky when choosing our hotel. We did thorough research for the best hotel to stay at while in Siem Reap. We read reviews and looked through guests' photos. Koulen Hotel is conveniently located near malls, restaurants, and shops. It is a 15-minute walk or $2 tuk tuk ride to Pub Street. The hotel room is HUGE for the price that you pay. You will not find this much square footage for such a low price in other hotels. The customer service in the hotel is also top of the line! The staff are very warm and friendly. You can tell that the hotel management genuinely cares about providing the best quality to its patrons. The moment you check-in, you will feel welcomed and cared for by the amazing hotel staff. Throughout our travels, my wife and I have stayed at numerous hotels but Koulen Hotel tops them all.
Leisure Family
10/10
Exceptional
23 Jun 2019
clive

Can't go wrong.pool view my preference.

Terrific.
great greeting and pick up too.
10/10
Exceptional
22 May 2019
Verified traveler
Everything was pretty much perfect. Terrific value for the money. Staff were very friendly and helpful. Loved location. The room was absolutely stunning with large comfortable bed, smart TV, big balcony. The pool is if not best then one of the best in Siem Reap. Buffet breakfast is very tasty. The gym can be improved. This hotel is highly recommended. You are wonderful team and should be proud of yoursesl. Thank you for great work
10/10
Exceptional
05 May 2019
Chris

Perfect

Great place to stay, close to everything, and well set out rooms.
Food was very nice as well.
Friends
10/10
Exceptional
02 Apr 2019
Eduardo

Overall the best hotel we stayed in our trip!

The hotel is beautiful and with excellent location, the pool area is amazing, the rooms are very big, nice food, but the best was the staff, really an outstanding service and attention from everybody, reception, bell boy, barman, room service, concierge, we loved them!
Partner
10/10
Exceptional
19 Mar 2019
Rob
Very new property, rooms were spacious and clean with excellent amenities.
Fantastic pool area and the food in the restaurant and at breakfast was very good.
Even with this, best part was the staff, incredibly friendly and attentive.
Highly recommend.
Leisure
10/10
Exceptional
18 Mar 2019
Verified traveler
The Koulen Hotel exceeded our expectations! The staff were exceptional and represented the hotel with the utmost professionalism. The dining staff, with Mr. Kim were wonderful, the breakfast selections were always fresh and plentiful. The customer service provided to us by each and every staff member was incredible. A special thank you to Ellie, Chew, Ninta, Sophan and Mr. Thong! They made our stay at the Koulen wonderful! One of the best experiences we had in Cambodia. Thank you Koulen staff, we will definitely recommend the Koulen Hotel!
10/10
Exceptional
15 Mar 2019
Jason

The right choice

From the time we arrived to the time we checked out. The service was outstanding. The room was big and comfortable. The breakfast choices were plenty and all the staff made us feel like we were truly welcome.
Partner
10/10
Exceptional
06 Mar 2019
Verified traveler
Location is good. Rooms are spacious and clean. Staffs are helpful.
Leisure Family
10/10
Exceptional
24 Feb 2019
Verified traveler
The room was very spacious and clean, the staff were incredibly friendly and helpful, especially Ninta who was always smiling. The breakfast was very tasty and varied. Perfect hotel for us
Leisure Partner
6/10
Pleasant
18 Feb 2019
Verified traveler
Very pretty externally but rooms are just ok with too much space. I do not dare to use the gym bec of the condition of the machines. Pool is nice. Breakfast just ok.
Leisure Friends
8/10
Excellent
22 Jan 2019
Verified traveler
The staff there was super friendly!
Breakfast is good.
They send you desserts at night.
Clean room twice a day.
Room is super spacious.

But too many mosquitoes at this property. And they only had the spray which was bad for health. They do not have electric mosquito repellent like other hotels do.
After the spray, people has to stay out of the room for 15 mins.
Friends_and_family Family
10/10
Exceptional
18 Jan 2019
Verified traveler
Staff were so friendly and attentive. We were upgraded to a 2 bedroom suite which was huge!! Would be fantastic for a family or group of friends
Leisure Partner
10/10
Exceptional
17 Dec 2018
Verified traveler

Great for group/family stay

Awesome living room that allows the group of us to gather. The staff are friendly and they help us get a great guide for our Wat tour. Breakfast was also of sufficient spread and best of all good tasting.
Friends
8/10
Excellent
15 Dec 2018
Verified traveler

Good choice for an apartment hotel

We chose Koulen Hotel for its location and room size. We were in Siem Reap for two weeks and wanted a central but quiet location and more room than an average hotel room. Koulen met our needs. Our one bedroom apartment was spacious and comfortably furnished with a modern bathroom. Oddly there was a full kitchen but it was not equipped to allow cooking, but we did appreciate the full size refrigerator. Outstanding features included one of the best hotel pools we have ever seen, and an included breakfast that surpassed our expectations. Location was great, away from pub street but walkable to most of the city with several restaurants very close by. On the negative side, our room overlooked a busy street. This made the balcony unusable and there was a lack of privacy. Also we felt that the front desk staff, while well meaning, aggressively pushed the use of the hotel tuk tuks and pre-set tours. This was probably a training issue because otherwise the entire hotel staff was pleasant and helpful. Overall our stay was pleasant and comfortable and a good value. For anyone wanting an apartment hotel accommodation in Siem Reap, Koulen hotel is a good choice.
Partner
10/10
Exceptional
15 Dec 2018
Kim Long

Excellent place

Friendly and courteous staff. Hotel is clean and tidy .The room are spacious and clean. WiFi is strong. My family enjoyed the stay with memorable and enjoyable vacations.
Family
10/10
Exceptional
27 Oct 2018
Tracy

One of the best! A must stay in Siem Reap!

One of the best places to stay with super staff, hotel driver, services, hotel facilities, location, pool, restaurant. Everything and very one at this hotel was excellent!
Partner
8/10
Excellent
16 Oct 2018
Miguel
The swimming pool is terrific, also the breakfast and very nice people
10/10
Exceptional
21 Sep 2018
Ingo

Great new hotel in Siem Reap

Very friendly staff, great new hotel. Services very good.
10/10
Exceptional
03 Sep 2018
Allan

Highly recommended

Friendly staff, extremely large rooms, very large pool and pool area, great breakfast and about 15 mins walk to Pub street.

Great place to come back to after a long day visiting the temples.
Definitely recommend the hotel.
Partner
10/10
Exceptional
08 Aug 2018
Iris

Great spacious new hotel.

Only 4 months old. Very clean and our 2 bedroom was huge. Amazing customer service. Convenient location. Great breakfast. Wonderful pool. Would highly recommend.
Family
10/10
Exceptional
31 Jul 2018
Verified traveler
Spacious, beautiful and clean room with big balconies, near the famous places in Siem Ream.

Location & surroundings

Koulen Hotel
Oknha Oum Chhay Street, Siem Reap, Cambodia

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Koulen Hotel

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