Name: Jaya House River Park
Address: River Road Treang Village Slar Kr, Siem Reap, 17252, KH

10/10

Exceptional

22 Jul 2026

Richard A

Highly recommend hotel. Staff were exceptional. Took care of the finest detail and made the stay a most enjoyable experience. Spa, room and breakfast was top notch. Laundry service was quick. We would not stay anywhere else in Siem Reap.

Partner

10/10

Exceptional

02 Jul 2026

Qirui

Nice stay which making customers feel like home. Staffs are very warm hearted and professional. They provide me with truly luxury experience. It is definitely worthwhile to spend a vacation in this hotel.

Partner

10/10

Exceptional

13 Jun 2026

Clay

One of my top hotel experiences of my life so far. I've stayed in some of the fanciest resorts and hotels you can name throughout the world and this one takes the cake.

Laundry included, two separate beautiful pools, attentive staff, café opens at 4 AM with fresh croissants at 4:30 AM, free daily massages, incredible clean updated rooms with everything you could possibly need, Complementary tuck tuck tuck you around town or wherever you need, cold hand towels waiting when you return the resort without fail, every tour they arranged for us was top-notch and reasonable, located in a wonderful neighborhood where you can walk to coffee shops, restaurants, Matcha whatever you need, complementary incredible breakfast and restaurant on site, twice daily housekeeping, no tipping until you check out, the owner greeted us at check-in and explained everything and was a delight.

I can't say enough. If you're going to Siem Riep stay here!

Family

10/10

Exceptional

22 May 2026

Samnang

Staff are polite and attentive.

10/10

Exceptional

22 May 2026

Sofia

Outstanding hotel on every level. The hotel exceeded our expectations.

Partner

10/10

Exceptional

05 Apr 2026

Polly

The best private hotel we ever experienced. We have been over 30 countries, Jaya house is one of the best. Everyone working in the hotel is friendly with smile on the face all the time. We have free breakfast and free massages every day. Hotel’s interior design is elegant and room is really comfortable. Two beautiful swimming pools provide us relax places after the tour in the super hot day. Hotel provides one way transportation from the airport and free tuturk service inside the city. We like everything in this hotel and love to stay here.

Family

10/10

Exceptional

01 Apr 2026

Ashleigh

Well this is hotel to stay in if you want to have it all. We have been looked after exceptionally. I did not know how to go back to home. Clothes washed everyday, amazing breakfast, driven everywhere you want to go, the most kind tour guide- I recommending asking jaya to book your tours. Son our guide was 10/10. He played floor is lava with our 3 year old in Angkor thom! The jaya staff produced icecream every time she passed by made her lovely food and really were so good to our daughter. Hotel is very beautiful, extremely sophisticated and stylist but feels homely. Run to this hotel. Pick no other. We were at afternoon tea in another hotel and it felt like an American shopping mall. This was a rainforest oasis. You felt like the only person staying.

Family_with_children

10/10

Exceptional

24 Mar 2026

Brian

My wife and I are on a trip through 5 Asian countries and our time at the Jaya house was the absolute best hotel experience! The hotel is a beautiful oasis, and the staff could not be more attentive to their guests. There are so many little touches that make the experience exceptional - I highly recommend passing through Cambodia to see the ancient history and the Jaya house is the place you need to stay during your visit!

Partner

10/10

Exceptional

22 Mar 2026

Nancy

Our stay was was excellent. The staff was wonderful and so very accommodating. The hotel set up all the excursions for us and they were fantastic. Our room was very large with a super comfy bed. I highly recommend this hotel

Partner

10/10

Exceptional

20 Mar 2026

Hien

One of the best hotels in the world with the friendliest staff

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Janet

Everything was perfect

Partner

10/10

Exceptional

04 Mar 2026

Beverly

Service at the spa was excellent. Very relaxing.

Partner

10/10

Exceptional

28 Feb 2026

Niki

The hotel is beautifully designed with immaculate attention to detail, but even more impressive was the level of service. By far the best of any hotel we’ve stayed at, from the owner’s personal welcome to the attentive, smiling employees who are always looking for ways to make your day. There are too many thoughtful details to name, from cookies and milk at bedtime to the incredible coffee bar, dedicated tuktuk service, handcrafted organic toiletries, reusable water bottles, ice cream offered (repeatedly) at the poolside … we just cannot rave enough about this hotel.

10/10

Exceptional

25 Feb 2026

Zoe

The staff are exceptional - you are greeted like family and every aspect of you stay is considered.
The rooms and amenities are fabulous, along with the food.
The extra special complimentary services like the spa, Tuk Tuk and laundry add to the whole experience.

Partner

10/10

Exceptional

16 Feb 2026

Dorte

The overall hotel experience has been absolutely impeccable. Beautiful hotel, great location, lovely food and above all the best service you can ask for. The attention to detail is second to none!

Leisure Partner

10/10

Exceptional

05 Feb 2026

sharon

The service was impeccable. The manager Christian greeted us after a late flight to check us in with sandwiches and snacks. Cheery the day-receptionist was outstanding. Easily the best hotel we have used ever. Very highly recommend!!

Partner

10/10

Exceptional

05 Feb 2026

Sharon

One word to describe this place - paradise!!!!
Everything was impeccable and the whole place had a calm, zen feel. The furnishings all over the hotel were gorgeous.
The staff was so aware of the guests at all times and seemed to anticipate what one needed.
Two pool areas - also beautiful and peaceful.
They did all our laundry for us at no charge. Also gave us a couple of complementary massages, which were excellent. They offered free tuk-tuk rides to restaurants and town.
I could go to this resort for a week or two and never leave.
Highly recommend it

Partner

10/10

Exceptional

28 Jan 2026

Chet

Amazing experience. Rooms, food, and staff were awesome.
Really enjoyed our short stay. Wish it was longer.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Timothy

Very safe right now, so well worth going to Siem Reap and staying at this amazing boutique hotel! The customer service and amenities, such as free laundry service and free tuk tuk rides from the hotel are unmatched by other hotels.
In addition, the customer service is exceptional.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Helen

My daughter and I stayed at the wonderful Jaya House River Park Hotel. The hotel, staff and environment exceeded our expectations. I researched the conflict on the Cambodian border with Thailand, and determined it would not impact our visit. I was correct, we both felt very safe and relaxed at all times.
The Jaya House River Park Hotel is beautiful. The design incorporates the lovely culture of the area with modern, artful and interesting touches. The room accommodation was first class. The hotel is a peaceful oasis, with beautiful gardens and grounds.
The soul of the hotel is the staff. Their spirit of warmth, welcome, and personal attention have left an indelible mark on me. Every member of the staff was exceptional.
The focus on guest satisfaction is outstanding.

10/10

Exceptional

03 Jan 2026

Cecilia

Beautiful place with amazing staff and top notch hospitality. We will be back!

Leisure Partner

10/10

Exceptional

04 Dec 2025

ALLA

Everything

10/10

Exceptional

01 Dec 2025

Deepak

Excellent hotel!

Leisure Family

10/10

Exceptional

23 Nov 2025

James

Staff excellent, arranged a late check out to accommodate our schedule. Breakfast delicious, endless options. Spa was great. Free mini bar. Tours and guides offered thru hotel were wonderful. Eco friendly. Peaceful and serene with very comfortable beds and pillows. Stay was perfect

Partner

10/10

Exceptional

09 Nov 2025

Michael

This hotel is beyond amazing! The rooms, amenities and food are terrific, but the staff and the service really make it special.

I can't recommend it enough!!!

Leisure Partner

10/10

Exceptional

19 Oct 2025

Mona

The hospitality and service at this hotel are truly amazing. The staff are friendly, knowledgeable, and efficient, always ready to accommodate any requests. The room is clean and comfortable, and the tuk-tuk service provided to the city provides convenience. The spa in the hotel is also great.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Melanie

Best hotel in the world!

This was the most amazing hotel I’ve ever stayed in. The service was beyond amazing. They would anticipate your every need or wish. I only wish we could have stayed longer.

Friends_and_family Friends

10/10

Exceptional

25 Aug 2025

Nicholas

I do quite a bit of traveling and always enjoy staying at nice hotels. Jaya House takes it to another level. From the instant you walk in, you are greeted with the friendliest staff - umbrellas in the rain, cold towels after a hot day. The rooms are immaculate and feel so private. The decor is so relaxing, food is incredible, the spa is top notch, and the pools are amazing. Plus all of the inclusions during your stay (free massage every day, tuk tuk rides into town, breakfast - the list goes on an on). I felt like a bit of a celebrity during my stay. I can’t recommend staying here enough - if I come back to Cambodia I’ll definitely stay here again.

Leisure Self

10/10

Exceptional

30 Jun 2025

Daniel

Just fantastic property all around, exceptional service and beautiful grounds, just book it!

Leisure Partner

10/10

Exceptional

26 Jun 2025

Chandrasekhar

Amazing

10/10

Exceptional

29 Apr 2025

Michael

If there were 10 stars this is the place!!! Staff is above and beyond great! Free massage 60 min a day and excellent massage therapist wow just incredible! I cannot stress how amazing this staff and accommodations are at the Jaya House

Leisure Self

10/10

Exceptional

16 Apr 2025

Kok Tiong

Hands down the best hotel we have ever stayed in. Jaya House is truly an oasis of calmness that feels like a comfortable home that you return to. What stands out is the staff who go out of their way to make you feel special and well taken care of. Considerable thought has been given to the little things that make a big difference like how the property is designed to feel welcoming and peaceful, the art, flora and design touches for the eyes, the essential oils for the smell, and the sound of water for the ears. They also remove stress by providing complimentary tuk-tuk service to the town and back, complimentary massages and mini-bar and more. Truly well done to Christian and Chris for making Jaya House an amazing place to stay.

Leisure Partner

10/10

Exceptional

14 Apr 2025

Shannon

The definition of luxury. Every detail is perfection. Just book it - it’s wonderful from the moment you arrive to the moment you leave. Ps coffee bar opens at 5am, one free incredibly massage every day, ice cream at the pool, the best club sandwich you’ll ever have, free tuk tuks all over town, and the grounds are stunning. If you go on any tours, request Tom - brilliant, inviting, and loves what he does.

Leisure Friends

10/10

Exceptional

10 Apr 2025

William

Pure Magic – A Stay We’ll Never Forget at Jaya House River Park

From the moment we arrived in Siem Reap—an hour late, no less—Jaya House River Park blew us away with their warmth, hospitality, and attention to detail.

Our driver greeted us with the kindest smile, a cold towel, and chilled fresh water. To top it off, he had a perfectly cut cup of fruit waiting for us—what a thoughtful touch after a long flight. The ride to the hotel was smooth and comfortable, and things only got better from there.

We were welcomed personally by the owner upon arrival. Our luggage was taken care of without us lifting a finger. Instead of standing at a check-in desk, we were led to a serene dining room, seated, and served our favorite juices and freshly made sandwiches—they had anticipated we’d be hungry after our travels. This is how check-in should be done.

As if that wasn’t enough, they arranged our complimentary massages for that evening—a perfect way to unwind. We were amazed to learn that daily laundry service was included, and everything was returned beautifully pressed and fresh.

The resort itself is stunning. There are two beautiful pools that feel like your own private oasis. We ordered cocktails and lunch by the water, and I was so relaxed I actually fell asleep under the sun.
Their tuk-tuk service made exploring easy, and they even gave us a phone to stay in touch while out. The team went above and beyond to make us feel special—we were celebrating my daughter’s graduation, a

Family

10/10

Exceptional

08 Mar 2025

Kelly

Best Hotel Stay EVER!

I am a hardcore traveler. Been all over the world and Jaya House River Park is the best yet. The owner has thought of everything from providing non-plastic refillable water bottles to complimentary tuk tuks and laundry service. I wish more US hotels operated like Jaya House.

Partner

10/10

Exceptional

27 Feb 2025

Bruce

Jaya House is amongst the best boutique properties my wife and I have experienced anywhere in the world. The management and staff are super friendly and helpful. Service is more attentive and personal than most luxury branded hotels.

Check-in is done casually during an elegant and delicious breakfast. They will not only make sure you have water at the pool, but will replace the water once the ice melts. The included spa treatments are relaxing. The bar entertainment was beautiful and engaging. The bartenders know how to make a quality drink. The folded flowers are a perfect touch.

Our trip to Siam Reap was excellent and Jaya House made it exceptional.

Leisure Partner

10/10

Exceptional

20 Feb 2025

Thomas

Staying at this hotel may be the best hotel experience I’ve ever had. It was truly exceptional.

Leisure Self

10/10

Exceptional

27 Jan 2025

Robin

Simply an extraordinary place, with a chic, bliss-inducing design and every convenience anticipated and fulfilled. The hotel is a short (complimentary) tuk-tuk ride into the busy downtown, but also a short walk to treasures like the Khmer Ceramics & Fine Arts Centre. They even had the coffee bar staffed and substantial breakfasts packed as we departed at 4:40am for our sunrise tour of Angkor. We truly can't recommend it highly enough, and won't think about staying anywhere else if we are lucky enough to visit Siem Reap again.

Leisure Partner

10/10

Exceptional

26 Dec 2024

Verified traveler

Amazing experience!

Beautiful property! Excellent customer service! Above and beyond you will find anywhere else! Excellent food and spa!

Partner

10/10

Exceptional

17 Dec 2024

JINIE

We stayed at Jaya House instead of a chain and we are so happy we made that decision. Christian, the owner, has created an incredible and luxurious hotel with service that will blow you away. They were so thoughtful and caring at every turn, provided tuk tuk service, laundry service, massage benefits, an incredible restaurant, luxurious grounds, an amazing room and much more. The employees are all really well treated and you can tell everyone is happy to be there. It really made our stay enjoyable and ultra relaxing. Thanks Jaya house!!

Leisure Partner

10/10

Exceptional

14 Dec 2024

Lauren

Our favorite hotel stay to-date!

We had an excellent honeymoon stay at Jaya House. From pick-up at the airport, to drop off 5 days later, we were able to relax and really enjoy Siem Reap. The hotel owner helped organize a multi-day tour of the Angkor temples with a fabulous tour guide (Mr. Hann) and we still had ample time to enjoy the pools and spa facilities at the hotel and explore the town. The food at the restaurant is excellent, especially the Khmer cuisine, and very reasonably priced. The staff is LOVELY! So attentive and kind. We will be back to the area and wouldn’t think of staying anywhere else!

Partner

10/10

Exceptional

13 Dec 2024

John

This was one of the best places we stayed in our trip to Thailand, Cambodia and Vietnam. I would highly recommend Cambodia and the Jaya house as great easy safe places to visit, explore and start to understand the culture. Cambodia was awesome and the people at Jaya River House were exceptional

Leisure Partner

10/10

Exceptional

10 Dec 2024

Nudrat

Jays House made our trip to Siem Reap so much better. Stepping of the plane to find someone waiting for us with cold towels and fresh fruits was amazing. Each of the staff at Jaya house seemed so happy to work there and so eager to cater to our every need. The outstanding things were the complimentary laundry, included breakfast, complimentary daily massages, complimentary tuk tuk’s and a phone for us to beckon and call at anytime. There was no issue that was too hard. We were offered a complimentary super delayed checkout which ensured we were so comfortable before our late flight.
The hotel restaurant had excellent dining options. Would stay here in a heart beat again.
I wish I could name all the staff that looked after us - Finn, Chris, Sapoun, Anna, Lina, Sophia, Tay, everyone was so kind.

Leisure Family

10/10

Exceptional

06 Dec 2024

Jarell

The best hotel i have ever had the opportunity to visit. The service is out of this world

Leisure Partner

8/10

Excellent

02 Dec 2024

Verified traveler

A beautiful place to relax

This was a beautiful hotel with lovely staff. We were instantly greeted by smiling and helpful people. They whisked us right into the restaurant to sit and discuss our stay which was nice to know what to expect. They handled everything from booking a tour guide to Angkor Wat and giving us local recommendations. A nice touch was giving us a small sheet of Cambodian phrases to know and also having hotel tuktuks that could take you where you wanted to go in the city with a little phone they give you to call one when needed.

I wish I could give them a full 5 stars but while they tried to be aware of a food allergy, they still tried to give us soy sauce and even croutons in a salad. When I asked if the croutons were gluten-free the server insisted they were. He then called our room a couple of minutes later to let us know they were *not* gluten free. While they did have gluten free bread on hand, I think more work needs to be done to mark the menu with options and educate the staff better on such allergies. Other than that, I would absolutely return again happily.

Partner

10/10

Exceptional

29 Nov 2024

Amanda

From the warm welcome to us leaving, the service was impeccable. The food was delicious, especially the freshly baked bread. The rooms were kept immaculate. Thoroughly enjoyed our stay and would highly recommend staying here.

Leisure Partner

10/10

Exceptional

28 Nov 2024

Kirsten

Such a beautiful place! The food was wonderful and the staff was super friendly and great. Especially loved the massages included each day!

Leisure Partner

10/10

Exceptional

05 Nov 2024

Lawrence

Exceptional service, far beyond any other hotel that I’ve experienced in this price range. Each staff member was incredibly friendly and went out of his or her way to optimize our experience. When they learned that we had a late flight, the staff took it upon themselves to look for late checkout options for our group. Details such as complimentary tuktuk service and massages made for a lovely stay.

Leisure Friends

10/10

Exceptional

31 Oct 2024

Tami

Stay at Jaya House!!

Absolutely amazing!! Most friendly hard working happy people we have ever met!!!
Fantastic FOOD! Pools ! Spa treatments every day!!!

Partner

10/10

Exceptional

19 Oct 2024

Deborah

Fantastic from the moment you arrive

From the moment we set foot on the property we were welcomed like family. Everyone here is kind, helpful and so friendly.

Friends_and_family Friends

10/10

Exceptional

18 Oct 2024

Cliff

It isn't a perfect property but its darn near close. Exceptional staff, an owner who eschews typical hotel practices, really good food and a breakfast better than almost every hotel we have stayed at. Services that come with the cost of the room. Just exceptional.

Leisure

10/10

Exceptional

14 Oct 2024

richard

This was the best hotel that we have ever stayed at! The staff is incredible, and the facility is beautiful. We had a room with our own plunge pool, which was great to hop in and out of from sweaty clothes! The restaurant is also good. The owner was around and is very well thought of by the staff and other locals—he has really mentored a lot of young local Cambodians in the hospitality field. Thank you so much for our wonderful stay there! Wish I could give it 10 stars!

Leisure Partner

10/10

Exceptional

13 Oct 2024

Anthony

An amazing stay!

Leisure Partner

10/10

Exceptional

15 Aug 2024

Christie

Best place to stay in Siem Reap and I would highly recommend. This beautiful property had the best service I have ever come across. Perfectly clean and large modern rooms. The gardens and pool areas are stunning. Everything is included - mini bar, tuk tuk service, laundry and daily massages. We were greeted on our return every day with cold towels and drinks. Every single staff member goes out of their way to make you feel welcome and nothing is too much trouble for them.

Leisure Friends

10/10

Exceptional

07 Jul 2024

Leida

Best hotel experience ever!

Amazing time at the hotel. They thought of every detail to make our stay comfortable. Best hotel experience ever!

Friends_and_family Family

10/10

Exceptional

03 Jun 2024

Rebecca

Best service i have ever received at any hotel. Exceptional

Leisure Partner

10/10

Exceptional

21 Apr 2024

Michael

One of the best places I have ever stayed - I had high expectations due to previous reviews - they exceeded them on every level - already trying to figure out when I can return

Leisure Partner

10/10

Exceptional

13 Apr 2024

Adam

I have never had better service than I had at Jaya House during my stay. On top of that the property was immaculate and everything was of the highest quality and comfort.

Leisure Partner

10/10

Exceptional

10 Apr 2024

Anne

We had an exceptional stay at Jaya House. The staff were friendly, attentive, and professional. The hotel may be a bit pricier than other hotels, but the experience more than makes up for it! They picked us up from the airport with a cool towel and fresh fruit. They offered a complementary massage each day of our stay. They are doing their part to protect the environment, giving us reusable water bottles for our stay and planting trees in the community. They provided a free tuk tuk into the city center (a short ride) and picked us up when we wanted to come home. The space was pristine, the pool was lovely, and we enjoyed the spa and rooftop cafe - complete with a singer on the weekends!

Leisure Partner

10/10

Exceptional

06 Apr 2024

John

Better than I ever imagined

Everything about this hotel was amazing. The ever helpful staff, the thoughtful take away breakfast for the early trip to the airport, the unlimited laundry, tuk tuk service and fantastic food. Loved the ice cold water brought automatically whenever sitting around the pool. Could not recommend this hotel highly enough

Self

10/10

Exceptional

26 Mar 2024

Daniel

An incredible place to stay in Siem Reap to explore the temples and enjoy the town. The staff were extremely helpful and accommodating. The pools and grounds are immaculate.

Leisure Family

10/10

Exceptional

11 Mar 2024

Jeff

The Jaya House hotel is such a peaceful Zen like hotel. The grounds are beautiful and well kept and there are such interesting pieces of art in every nook & cranny. I also loved that the hotel is very into the environment and treats their staff like family. Wonderful place to stay.

10/10

Exceptional

27 Feb 2024

Julie

The best hotel in Siem Reap

My husband and I spent five nights at Jaya House recently. The hotel is everything as it states on the hotel website and beyond. The location is excellent. It is at the edge of the town so it is quiet but is close to the center of the town's actions with a very short complimentary tuk-tuk ride. Every staff at the hotel, from Christian the general manager to the maintenance people (and everyone in between) is super friendly and personable. From the moment we were picked up by the hotel staff at the Siem Reap airport to the moment we got dropped off at the airport after our five-day stay, our every need during our stay was well taken care of; the breakfast choices are great; the constant reminders to apply anti-mosquito spays make the visits to the temples lot more pleasant for a mosquito magnet like me; the daily complimentary laundry service makes traveling light possible, not to mention clean clothes always smell better; lastly but not least, the daily massage refreshes tired feet and the soul. Our stay at Jaya House elevated our Siem Reap experience!

Partner

10/10

Exceptional

20 Feb 2024

Lynn

Jaya House is a perfect choice for Angkor Wat and surrounding Siem Reap. Quiet, lovely rooms, impeccable service, nice pools. They arranged our private guide for two days, took care of all our transportation and gave us a free spa treatment!

Leisure Family

10/10

Exceptional

18 Feb 2024

Diane

The service was impeccable. They paid attention to every detail and then went above and beyond that. Massages, tuk tuks and daily laundry were all included. Everyone was very friendly

Leisure Self

10/10

Exceptional

08 Feb 2024

Stephen

Heaven on Earth!!

A most wonderful experience on every level. Fabulous staff, gorgeous rooms. Too many superlatives to mention. Only complaint - three days wasn’t long enough!!

Friends_and_family Friends

10/10

Exceptional

04 Feb 2024

Susan

I normally don’t leave reviews, but our stay at Jaya House was outstanding. Beautiful, serene, attentive and extremely friendly staff and so many extras (best shower ever!)…check in with a glass of wine, complimentary airport pick up, daily massage, tuk tuk, laundry etc. Cambodia was fascinating but extremely hot. Returning to Jaya was like finding an oasis after exploring temples. Thank you Christian and entire staff.

Leisure

10/10

Exceptional

02 Feb 2024

Connie

The staff was amazing 😀. Always willing to assist with any requests or issue Even anticipating future needs before a request was made.
So many choices for breakfast - both ala Carte and buffet layout. Also they provided free daily laundry service and offered free daily massage for 1 hour at the SPA.

10/10

Exceptional

27 Jan 2024

Janaki

staff was friendly. lovely hotel. enjoyed it.

Partner

10/10

Exceptional

27 Jan 2024

Mark

Owner/ manager made us feel speciall. Highly recommended this place. Restaurant was also a gem

Leisure

10/10

Exceptional

16 Jan 2024

Dhrumil

Excellent service and food with a personal touch. Very attentive staff and manager, taking care of all our needs, from bug spray to tuk-tuk for travel to arranging tours. Delicious food and plenty of good options for vegetarians. I was glad we stayed here instead of a large hotel.

Leisure Partner

10/10

Exceptional

14 Jan 2024

David

This is an absolute gem! The property is beautiful and exceptionally clean and well taken care of. The staff are thoughtful and attentive without being intrusive. The food, free spa services, and free transportation are very high quality. This is one of the best hotel experiences we have ever had (and we have traveled a lot).

Leisure Family

10/10

Exceptional

14 Jan 2024

Jay

This was by far the nicest hotel we ever stayed in. The staff thinks of everything you can need and more and provides it to you. The food was amazing, the hotel was beautiful, the spa services were clean and a nice added touch. They provide transportation and phone to bring you back and forth to town or on tours . The scents of lemongrass were everywhere. We can’t wait to tell our family and friends to come here!

Leisure Partner

10/10

Exceptional

14 Jan 2024

brent d

Badass Boutique Hotel!

Jaya House is the perfect combination of the best B&B you’ve ever stayed at, and a small, ultra-luxury hotel. We chose Jaya due to the abundance of positive reviews.

First, I’ll establish credibility: We’re extremely discerning and difficult to please…Having stayed in some of the finest hotels on the planet and consistently seeking perfection, we'd consider ourselves ‘travel snobs’.

Now to our experience......Our eyebrows were raised during the complimentary airport pickup. A driver and an English-speaking tour guide whisked us away in a new, oversized comfortable van, and offered us water, cold towels and fresh fruit for the ride.

Check in was perfect. A glass of our favorite, a personal debriefing, and our luggage waiting in our room. The room itself was immaculate with an included minibar and every attention to detail you can imagine. We stayed in a plunge pool suite.

Christian, Chris and the entire team ensure every need and want is taken care of. From arranging private Temple tours to dinner reservations, they have your back. You're given a pre-programmed cell phone at check-in to continuously communicate with the staff while exploring Siem Reap. The hotel tuk-tuks are complimentary, and their friendly drivers will happily pick up and drop off all day until 10:00PM. You indeed feel safe and at home. You're treated like family, just as the previous reviews indicate.

This place rocks! You won't be dissapointed.

Partner

10/10

Exceptional

13 Jan 2024

Ken

After the first day we felt known and appreciated. The staff is really dedicated to providing superlative service.

Leisure Friends

10/10

Exceptional

04 Jan 2024

Julia

This is honestly one of the most fantastic boutique hotels we have ever stayed at. The service is next level - they have truly thought of everything from having complimentary tuk-tuks to take you into town or to the temple complex, wonderful breakfasts and food, to even cool towels and bug spray every time you arrive or leave. We could not have been more happy with our 5 day stay at Jaya House and thoroughly enjoyed the relaxing complimentary daily massages and the exemplary service by all of the staff members. They even helped make us a delicious take-away breakfast at 4:30 am and had steaming hot coffee / fresh croissants for us to enjoy at the sunrise over Angkor Wat. The staff also provided fantastic recommendations for all of our dinners and on our free day, listed out a number of local shops, art galleries, and places to try around the Siem Reap city center. One of the most unique features is that they give you a small cell phone so any time you need a pickup from a temple or restaurant or somewhere around time, you just call and a complimentary tuktuk will come pick you up. We felt so safe and cared for. Thank you Jaya House... we can't wait to come back!!!

Leisure Partner

10/10

Exceptional

27 Dec 2023

Amit

Staff was very courteous and they treated us like royalties. Loved the tuk Tuk ride to city center.
Massage was nice.

Leisure Friends

10/10

Exceptional

18 Dec 2023

Milton

Check in service was excellent. Transportation to and from hotel was provided by the hotel, and it was outstanding. Room was spacious and very comfortable. Massage services were outstanding. Manage hotel consistently made sure our experience at the hotel was excellent.

Leisure Family

10/10

Exceptional

11 Dec 2023

Nina

Perfection

I can’t imagine a better hotel stay than this. The best customer service I’ve ever experienced and an unbelievably beautiful property, just perfect. No notes.

Self

10/10

Exceptional

26 Nov 2023

Bhupendra

Amazing late check in by the Managing Director, Christian who organised complimentary Vegetarian Club Sandwiches and drinks. The airport transfers both ways was seamlessly organised. The complimentary laundry service, mini bar service, tuk tuk service, daily 30min massage service per guest were incredible and most welcome. The complimentary tuk tuk city tour was a joy and very informative. The private Angkor Wat and other temple tours were well organised with a very knowledgeable tour guide and a pleasant driver in a luxurious car. Well done Jaya House!

Leisure Friends

10/10

Exceptional

25 Nov 2023

BHUPENDRA

This 36 bed boutique hotel is awesome in all respects. Stay here to be treated as part of a family rather than as a tourist!!

Leisure Friends

10/10

Exceptional

23 Nov 2023

Trish

Amazing!

Amazing experience! A Must Stop!

Partner

10/10

Exceptional

20 Oct 2023

Andrew

This boutique is 5 star in every respect…. From our initial greeting at the airport to helpful managers and staff to invigorating temple cycling tour and history background with Sinat and superb trip to Tonle Sep with Rathi to the nightly massages at the spa to the lotus folding lesson with the florist and excellent meals at the restaurant, we felt pampered and appreciated! Both pools are soothing and the hotel’s ambiance and personal products are a cut above anything else we encountered in Vietnam or Laos. Excellent value and worth every single cent (all charges were paid for in USD).

Leisure Family

10/10

Exceptional

11 Sep 2023

Leslie

All around amazing experience

I've stayed in a lot of hotels around the world - big and small. The Jaya House was one of the best experiences I've had. If you enjoy the intimacy of a boutique hotel, then this is your place. The customer service goes above and beyond. My room was upgraded. I was always greeted with a smile from everyone working. They provide airport pick up and drop off. There is even a mobile phone provided so that you can call for pick ups in town while you are out. The spa services are also included with your stay. I had two massages that were excellent. The breakfast buffet is also included and far exceeded my expectations. Most importantly, the service was amazing! Every single employee provided the very best service. My only wish is that I had scheduled more time in Siem Reap, and especially at the Jaya House. I will come back and I highly recommend staying here.

Self

10/10

Exceptional

10 Sep 2023

Verified traveler

Wonderful

Great hotel. Remarkable service. The staff members realy care about your experience and make all efforts to help and give the guests help and attention. Everything is given with great care and generosity.

Partner

10/10

Exceptional

19 Aug 2023

W

An oasis of peace and calm

A very special place of relaxation and calm. Would highly recommend to anyone staying in Siem Reap. We were pampered and treated like royalty.

Partner

10/10

Exceptional

07 Aug 2023

Jashwin

Amazing service and very beautiful resort.

Leisure Family_with_children

10/10

Exceptional

07 Aug 2023

Kerry

Our stay was outstanding in every way. The service was incredible and all of the little details make every moment feel special. There are so many added bonuses that were a delight and we felt like VIPs. We were blown away and hope to stay again very soon!

Leisure Partner

10/10

Exceptional

19 Jul 2023

Yan

Best hotel in Siem Reap

Great relaxing stay. Special mention to the Staff, who are always attentive and smiling! The food is also very nice, especially the fresh spring rolls.

Friends_and_family Family

10/10

Exceptional

17 Jul 2023

Christina

In all my days traveling the world, working for the travel and hotel sector, I never came across the level of service that you receive at Jaya. From your name being remembered and mentioned at every interaction to your dietary preferences and choices being noticed and planned for accordingly to the smiles and anticipation of needs and I can go on and on. This property is outstanding and you will love every second spent in there. I guarantee it!

Leisure Self

10/10

Exceptional

14 Jul 2023

Ivana

It's a well run and very pretty property with 2 swimming pools and a lots of plants around. Their restaurant is nicely decorated (Cambodian style). Their breakfast is delicious. Not only they have an impressive menu (things range from Asian to Western breakfast items) but they bake their own pastries and bread which are to die for. I've tried some of their dinner items, cocktails, and wine which were very good too. Rooms are clean, spacious, and nicely decorated, their mattress is super comfortable. They make their own organic skin and hair products. They provide a fruit bowl which they refill daily. They do laundry (free of charge and super fast too!). Their staff is hard working and super welcoming to guests. They really go above and beyond. I can highly recommend staying at this place if you're in Siem Reap.

Leisure Self

10/10

Exceptional

22 Jun 2023

Eva

amazing place

Beautiful hotel with amazing staff. Fabulous breakfast, free massage and laundry a day. They can arrange everything for you from the sightseeing to the transfers and restaurant bookings. Would go back immediately.

Partner

10/10

Exceptional

01 Jun 2023

Michael

The staff at this hotel from Christian and Chris on down to the tuk tuk drivers were immensely helpful and a pleasure to interact with.

10/10

Exceptional

13 Apr 2023

David

This stay exceeded every expectation for a warm, welcoming and helpful home away from home.

Business_and_leisure Partner

10/10

Exceptional

10 Apr 2023

Jason

Incredible Service & Beautiful Resort

Exceptional hotel with the best trained staff we have ever experienced! Just brilliant.

Partner

10/10

Exceptional

25 Mar 2023

Liliana

Every detailed of this hotel had been with the confort and enjoyment of the guests in mind. The attention to detailed, the decor, the amenities, the food, the personnel; all outstanding We travel extensively and have been in great places. This is in the top of my list. I wish we could have stayed a lot longer.

Leisure Family

10/10

Exceptional

09 Mar 2023

Thamsie

Awesome service by all the staff. They organized 2 days of visiting the temples and the city, customizing the tour for us. That’s the best way to tour Angkor Wat etc. Mr Yean was an amazing tour guide! Also lovely spa services. I recommend to traditional massage

Leisure Friends

10/10

Exceptional

21 Feb 2023

Richard

The hotel offered free tuk-tuk transportation around the city (and would arrange same to the temples for a supplementary fee to be paid to the drivers). Excellent complementary breakfast. And 1-hour of complementary spa a day!

Leisure Friends

10/10

Exceptional

07 Feb 2023

Barry

This has to be one of the nicest hotels we've ever had the privilege to stay in. It was so welcoming, friendly, relaxing, and overall a very enjoyable experience. The staff are excellent and couldn't do more to help you - in a very genuine and professional way. There were a lot of special touches we enjoyed during our (too short) stay: the hotel's own bug spray, laundry service, massage, tuk tuk into Siem Reap, outdoor swing table to eat breakfast/dinner. We will definitely be back!

Leisure Family

10/10

Exceptional

06 Feb 2023

John

Jaya House is one of the best ever experiences and we’ve travelled extensively.
A beautiful resort close to the temples, stunning pools and gardens but what really sets it apart is the kind, friendly Cambodian service.
Congratulations to GM Christian, manager Chris and the exceptional staff.
Visit NOW before the crowds return .

Leisure Partner