The Duke Of Cornwall Hotel

United Kingdom , Plymouth
PLYMOUTH (DEVON), Millbay Road
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100 reviews shown

2/10

Poor

02 Mar 2026

Dennis

No Wi-Fi for the entire stay. Major building work - the ceiling in the room below mine was being taken down. My whole room was shaking. No warning was given.

Self

2/10

Poor

10 Feb 2026

Cynthia

We didn’t stay there as they had essential maintenance going on, we were transferred to
the Moxy, room wasn’t a superior room as we originally booked at the Duke of Cornwall so weren’t happy and I think it was cheaper than what we paid!!!
We can’t rate it as couldn’t stay there

4/10

Poor

31 Jan 2026

Alan

Restaurant closed most evenings, when open very limited menu.

Business

4/10

Poor

28 Jan 2026

Julie

The car park is not big enough for a hotel of this size, and parking took a long time as a result. Check in was very disorganised. The first room had no working shower so I was moved, but the second key and paperwork didn’t match and I was sent to a room that was already occupied, resulting in the embarrassing experience of walking in on a naked guest. The buttons on the lift didn’t light up so I. Assumed the lift wasn’t working, this meant repeated trips up and down between the 4th and 5th floors. After a long day of work things should be straightforward and easy, but the arrival was unnecessarily stressful. Staff were apologetic and resolved the issues in the end, and parking charges were waived, but the overall check-in experience was poor.

Business

8/10

Excellent

27 Jan 2026

Tim

Very good of manager to upgrade room after shower/ bath problem

Leisure Partner

10/10

Exceptional

11 Jan 2026

Peter

Good staff very nice

10/10

Exceptional

11 Jan 2026

Simon

Lovely meal, great room, great breakfast

Self

10/10

Exceptional

11 Jan 2026

Simon

Great breakfast, but could probably could do with more cereal types, Special K? No white bread available, and she went to get more.

Self

10/10

Exceptional

04 Jan 2026

Julie

Friendly staff, nice hot cooked breakfast, each item of breakfast food chosen from a menu, coffee very luke warm unfortunately, hotel clean, one small incident while we stayed but receptionist sorted it out straight away with understanding and courteous.
The porter could have been a little more courteous and a little less grumpy but this didn't apply to the rest of the staff, they were kind and helpful.

Partner

8/10

Excellent

04 Jan 2026

Andrew

The Duke of Cornwall is a historical hotel for Plymouth, and that is how it looks from the outside and inside. There is a large staircase to reach the upper floors, complete with ornamental furniture and toilets between floors. The is a lift too, but it was quite small. My room was on the fifth floor and I could see out towards the harbour and Drake's Island. It had everything you might expect: bed, tea things, TV, en suite shower room, place to hand clothes, but no safe. The bed was comfortable. The room was quite warm even with the radiator switched off, but there were opening windows. I didn't have any food or drink in the hotel, however all the interactions with reception were friendly and helpful. Location wise, it is a short walk away from the main shopping area and equally close to the sea.

Self

4/10

Poor

30 Dec 2025

Sue

The room was very tired and not clean. The windows were badly maintained and rattled all night in their frames. The chair in the room was broken -luckily we noticed before we sat on it. The bathroom was dirty and the door wouldn’t lock. The door lock to the corridor was also faulty.
The staff were friendly and the breakfast was excellent. The staff have offered to put things right next time I stay and did give a partial refund due to the condition of the room.

It’s a beautiful building but needs maintenance
The staff are a big asset

Partner

2/10

Poor

29 Dec 2025

Christine

The room (108) was atrocious, wallpaper peeling off several places, curtains ripped, lampshades cracked, lamp by bed not working, all power went off in room had to wait for it to be reinstated, no WIFI in room as stated, dripping cold water tap.

Leisure

10/10

Exceptional

22 Dec 2025

Phil

Lovely old hotel full of character very close to the Hoe and within walking distance to the Barbican. Dogs welcome throughout the hotel although you have to take breakfast in the bar if accompanied by your dog. My dog was made very welcome and even had his own sausage for breakfast. Have stayed here before and plan to do so in the future. Thank you to the very friendly staff.

Friends_and_family Friends

6/10

Pleasant

13 Dec 2025

Caron

Partner

10/10

Exceptional

07 Dec 2025

Jack

Always a great stay

10/10

Exceptional

06 Dec 2025

Rachael

The building is fascinating with a lot of history. Very helpful staff. It's within walking distance of the Barbican and theatres.

Partner

8/10

Excellent

05 Dec 2025

Claire

The staff were fantastic, especially on reception at check in and check out. Beautiful hotel and how hotels used to be.

Partner

8/10

Excellent

03 Dec 2025

Matt

Staff were very frieindly and helpfull.

Leisure Family

8/10

Excellent

02 Dec 2025

Tim

hotel fine, staff nice, but boost the internet, it doesn't reach beyond the lobby!

Leisure Self

8/10

Excellent

01 Dec 2025

Nicholas

The internal decor was very much in keeping with a mid-Victorian period hotel. But it did show wear in some of the public spaces. The soundproofing between rooms was excellent, we heard nothing at all from our neighbours. A much different situation from most modern hotels. The bathroom was small but it was the fact that the light over the sink, one of the 2 lights over the bath and the extractor fan did not work. It was reported to the receptionist, but not fixed in the 34 before we left. Breakfast was a disappointing warming tray buffet with anemic bacon and industrial sausages.
However, the staff were, without exception, cheerful, helpful and welcoming. The hotel also has a proactive approach to sustainability and recycling. Could do with secondary glazing, condensation was very heavy after a chilly night.

Leisure Partner

8/10

Excellent

26 Nov 2025

Kim

Beautiful hotel good location needs renovation x

Leisure Friends

2/10

Poor

24 Nov 2025

Faizaan

Honestly, one of the worst experiences of my life.

The room had a weird mould stench and the extractor fan in the shower was broken and when turning on the light, it would run for an hour and not turn off meaning I was not able to sleep.

The toilet cistern system also had a leak and I could it leaking 24/7.

I checked in at midnight, so was there to only to sleep but honestly I'd given up at that point and was out by 8am the next morning.

Business

10/10

Exceptional

23 Nov 2025

Kenneth

Receptionist is certainly enthustiastic

4/10

Poor

23 Nov 2025

gary

Room was smalll compared to many other times we have stayed there noisy radiator was told the first night that they would move us the next day showed them a live video of the noise had to get up 3 times during the night to turn down then when complained said no other rooms available so had to sleep with no heat with our coats on

Partner

8/10

Excellent

23 Nov 2025

Mrs Linda

Very friendly and accommodating bathrooms could do with update

Leisure Partner

8/10

Excellent

20 Nov 2025

Penny

Clean room. Friendly staff

10/10

Exceptional

16 Nov 2025

Richard

Great old time hotel

Partner

8/10

Excellent

15 Nov 2025

Very nice stay

Leisure Partner

10/10

Exceptional

10 Nov 2025

Steve

Accommodation was great, old school but was very good. Very large room.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Robert

A comfortable hotel, breakfast was average but freshly cooked

Partner

10/10

Exceptional

03 Nov 2025

Steven

The breakfast was absolutely incredible

6/10

Pleasant

01 Nov 2025

Della

OK but not rushing back..

Parking v limited and expensive on road if you can’t get in car park which was the case for us. No wifi .. internet was down throughout hotel. No gardens it outside space sadly. Staff were friendly but didn’t seem to be any urgency to get wifi fixed and I needed to do some work. It’s an old hotel with nice friendly staff and the rate was good so that saved it!

Partner

8/10

Excellent

31 Oct 2025

misty

Absolutely beautiful hotel. Room slightly dated in terms of decor but bathrooms were modern and spotless. Staff was professional, welcoming and friendly - particularly Pippa in reception and Khayse in the breakfast room.

Partner

10/10

Exceptional

29 Oct 2025

Nawazish

What a beautiful old building and hotel… wonderful team very welcoming people love to stay again

Self

6/10

Pleasant

27 Oct 2025

Dave

Tired, but welcoming.

Leisure Partner

10/10

Exceptional

27 Oct 2025

terry

Good quality food.

Partner

10/10

Exceptional

21 Oct 2025

Paul

On entering the hotel from the limited car park through the scaffolding and into the rear of the hotel we thought it was going to be a let down but the room was large clean and very relaxing although dated. Breakfast was very nice well cooked and of a good quality. The reception staff were very nice and welcoming so we left feeling happy and relaxed 😊

Leisure Partner

10/10

Exceptional

16 Oct 2025

David

Staff friendly and efficient
Convenient location for me

Business Self

8/10

Excellent

28 Sep 2025

Sarah

Clean but rather dated room, comfy bed. This is a beautiful Victorian building that just could do with some updating. Very friendly staff at breakfast.
No shampoo/ conditioner provided just hand and body wash (I think as there were no labels saying what the product was!)

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Justyna

I love this hotel, despite it being a little outdated. It has a character to it and the building is truly stunning. Staff is extremely friendly.

Business

10/10

Exceptional

20 Sep 2025

Ann

Beautiful majestic hotel

8/10

Excellent

19 Sep 2025

Ronald

Liked location to local amenities

Leisure Family

2/10

Poor

14 Sep 2025

Kat

Room was meant to be an upgrade to superior

Partner

4/10

Poor

14 Sep 2025

Patryk

Arrived to a hotel with tiny car park where no space. Managed to park in tiny spot aside. Then

Partner

8/10

Excellent

11 Sep 2025

Paul

Hotel very nice from the front but the rear very poor render and noticed leaking down pipe from our 5th floor window

Leisure Partner

8/10

Excellent

08 Sep 2025

Theresa

Very professional, helpful staff, Comfortable room and bed, tasty breakfast and excellent location for our weekend visit

Leisure Partner

6/10

Pleasant

02 Sep 2025

Steve

Nice break

Overall very good but i think the breakfast isnt as good as it used to be. Parking is limited so not guaranteed a space and the parking outside the hotel is expensive. Kristian behind the bar is very friendly

Partner

10/10

Exceptional

28 Aug 2025

Paul

Traditional old hotel, convenient for the Ferry Port, Hoe and waterfront.
Nice breakfast and friendly, welcoming staff.

8/10

Excellent

24 Aug 2025

Neil

A successful visit.

We were able to leave our bags with reception as we were a few hours early and the room wasn’t ready. The lady on the desk said it never hurts to ask. There was a defect in the bathroom that was quickly rectified by maintenance staff whilst we went for dinner. Breakfast was bob on.

Partner

10/10

Exceptional

22 Aug 2025

Bill

Friendly staff and convenient location.

Leisure Self

8/10

Excellent

11 Aug 2025

Wil

Nice room, friendly staff.

Leisure Self

10/10

Exceptional

10 Aug 2025

Paul

Friendly staff, large room good breakfast

Only problem was shower door wouldn’t close so had to shower with door open.

Partner

10/10

Exceptional

10 Aug 2025

Daniel

Beautiful quirky hotel, wonderful lobby and staircase, breakfast average for a vegetarian, have to arrive early to get parking, street parking available but expensive

Leisure Family

10/10

Exceptional

10 Aug 2025

Daniel

Beautiful quirky hotel, wonderful stay, breakfast average for a vegetarian, have to arrive early to get parking, but well worth it

Leisure Family

6/10

Pleasant

06 Aug 2025

Michele

Disappointed Birthday Present

We arrived at 2pm to check in, but the room wasn’t ready until 3pm. We left our luggage in the storage room and returned to the hotel around 9pm to quickly get ready to go out. However, upon checking in, we were told we didn’t have a room.

After waiting for 1 hour and 20 minutes, we were informed that our room had been given to someone else. We were finally accommodated in a different room around 11pm—unfortunately, far too late to make our restaurant reservation.

Unfortunately, the staff we dealt with were not very polite and came across more comical than professional, which didn’t help the situation.

We did still head out, but opted to take a taxi as it was too late to walk to the Barbican, which is about a 15-minute walk away.

The next morning, we went to breakfast shortly before it closed at 10:30am, arriving around 10:15am. While food was still available on the hot plates, most items were lukewarm and quite tough in texture.

Friends_and_family Friends

6/10

Pleasant

26 Jul 2025

Susan

Parking in their car park is not free, it's £10. This is obviously a very old building so not a lot of soundproofing 🙄. Breakfast is self service and was lukewarm at best. The staff were very friendly and helpful though.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Ian

Lovely, Historic Hotel

We thoroughly enjoyed our one night stay at this comfortable and very reasonable hotel.
Staff were polite, decor was tasteful and opulent. It was very clean and the breakfast was very tasty.
There was nothing to complain about.

Partner

8/10

Excellent

20 Jul 2025

Mr Norman

Room was very warm and old but apart from that have had a lovely stay

8/10

Excellent

15 Jul 2025

abygail

Beautiful hotel!

After booking i read poor reviews and was worried. However, we arrived and was greeted by a lovely friendly receptionist. Couldn't check in as was too early so came back after getting some food and walked into such a clean and bright room. Everywhere was very clean! You can lock the bedroom door from inside which is a something i read on reviews you couldn't! Bar prices arent too bad at all and we had a live singer who was incredible. They have board games in the lounge next to the bar, we sat for hours and really did enjoy ourselves. The bar man Ed is amazing, great customer service and dealt with a situation that unfolded so quickly and safely. Also want to praise Milly, such a beautiful friendly girl! Unfortunately stood outside one night we were approached by a man who wasn't very nice at all, the night receptionist, Ed, Milly and another young gentleman dealt with this situation very well, especially Ed and Milly. Unfortunately the night manager was useless and although i appreciate it's extra work and paperwork, the safety of his staff and guests should of been his main priority but it fell on myself, my partner, Ed, Milly, the young lady behind reception that night and another member of staff. Rooms are very warm and i recommend taking your own fan. Aside from the heat, which the hotel has no control over and the night managers poor response to a situation, the hotel is beautiful, if there was more to do in the area we would of returned 100%!

Partner

10/10

Exceptional

06 Jul 2025

Diana

Very nice hotel. Good food and facilities. Staff excellent.

Leisure Self

10/10

Exceptional

04 Jul 2025

Barry

Traditional Hotel with character

Leisure Family

6/10

Pleasant

29 Jun 2025

Nora

An avarage stay

The room was way too hot with no fan provided. We couldn't open the window as there was a baby bird nested on the windowsill. Of course that's not the hotels fault but they could of provided a fan for the room. There was a massive crane doing works from early in the morning so the noise from that mixed with the heat caused me a terrible sleep. But, the bed was comfy, the room was tidy and the communal areas looked well kept and looked after and the staff were friendly.

Partner

10/10

Exceptional

28 Jun 2025

Vicky

Amazing

The hotel is stunning specially that it was built 1863. The room a amazing size, guess does go by what you choose and paid for. Wifi has work all time I've been here. I am writing this review while I am still there. Staff have been super friendly. Highly recommend. 100% definitely coming back. Will like to add Aj at the receptionist has been super friendly and helpful.

Partner

4/10

Poor

20 Jun 2025

Donna

This is the 3rd time we stayed usually stayed up in the tower suite. This time stayed in a standard double.
Wallpaper and plaster falling off the wall, huge broken spring hanging down from infer the chair and window hardly opened so was extremely uncomfortable due to the heat. Was glad to leave and go home to a more ventelated place.
Very disappointed seems our other stays have been wonderful, we even had our wedding reception here. Lovely receptionist did waver the £10parking charge.

Leisure Partner

8/10

Excellent

18 Jun 2025

Patrick

Great hotel for the price, has an old charm to it all, and the room was so big, was clean, bed was comfy, overall would stay again.

Business

6/10

Pleasant

18 Jun 2025

Roland

No latch or lock on bathroom door. Defective extractor fan in bathroom. No service at all in the breakfast room. Gone downhill. You have to do everything yourself now. Self service counter is difficult to use unless you have 3 hands. One to hold plate, one to remove and hold enormous lid and one to take the food.

Leisure Partner

6/10

Pleasant

13 Jun 2025

Neill

Hotel is very tired and needs massive refurbishment.

Partner

8/10

Excellent

13 Jun 2025

Clive

Quirky old property and very handy for hoe

10/10

Exceptional

11 Jun 2025

Tim

Staff really nice and helpful as always. Great location. Check in stress free.

Business

10/10

Exceptional

05 Jun 2025

Very good stay. Excellent staff. Clean room. Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

31 May 2025

Derek

Deevee

Amazing hotel lovely features friendly staff large spacious room spotlessly clean couldn't fault it close to all amenities would definitely stay there again

Partner

10/10

Exceptional

26 May 2025

Christopher

Wish all hotels were like this! Full of history and amiable staff proud to work there

Leisure Family

6/10

Pleasant

25 May 2025

David

Lovely old building but decor is poorly dated and needs a refresh.

Leisure Partner

6/10

Pleasant

18 May 2025

Nigel

Iconic building and remnants of Victorian grandeur. Bathrooms too small and difficult to shower in. Building is showing its age and creaking floors above could be noisy at night. Staff were all friendly and everything was clean. They've only got the tools that they have. Worth a night for the history.

Leisure Family

8/10

Excellent

08 May 2025

Sara

Very good stay
For one or two nights
Any more think it would frustrate me
Staff very good

Leisure Partner

8/10

Excellent

07 May 2025

Grant

The hotel has seen better days. Our initial room had multiple issues (toilet and internet) that never got resolved, but we were moved to a better room for nights 2 and 3.
Parking is extremely limited. We had to use a nearby car park for the first night.

Partner

8/10

Excellent

06 May 2025

Jason

Business Trip

Used this hotel before due to its location and generally value for money. Please note you need to add breakfast and parking (another £20) to the room cost. WIFI was adequate.

Business

8/10

Excellent

03 May 2025

Verified traveler

Great dog friendly hotel

Great characterful old hotel within walking distance to the Hoe, pubs and eateries. Dogs were made very welcome by the staff which adds to the good service. Breakfast was pretty amazing. Everything you would expect and plenty of it. Great place to stay and will stay again. Helios

Friends_and_family Friends

10/10

Exceptional

23 Apr 2025

Yvonne

Lovely Bank holiday Break

The Hotel reception were very friendly and helpful.The breakfast was lovely and the staff were so helpful as I have a few allergies they went out of there way to look after us.We were staying as we had a theatre trip and it was 5 min walk to the theatre Royal and shops.

Partner

10/10

Exceptional

22 Apr 2025

Anna

Our room was amazing , the hotel was lovely and clean , walkable distance to bars , shopping and cafes . Right by the hoe . Lovely walk . We would come again .

Leisure Partner

8/10

Excellent

13 Apr 2025

Paul

lovley character hotel enjoyed our stay will be back

Leisure Partner

10/10

Exceptional

13 Apr 2025

Karen

From the minute you stepped through the revolving front door everyone was friendly and welcoming. My fifth floor room was just what I needed for a good night's sleep even the quaint lift was a good experience. Overall I would definitely stay again. Thank you.

Leisure Self

10/10

Exceptional

06 Apr 2025

Michael

Excellent location for break

Staff are friendly and welcoming.
It is fair to say that the property, externally at least, requires some TLC

Partner

10/10

Exceptional

05 Apr 2025

Paul

I've stayed here a few times, proper traditional old hotel, lovely rooms with refurbished bathrooms.
Walking distance of the Hoe and historic waterfront, convenient for the ferry port too.
Friendly staff always make you feel genuinely welcome.

Business_and_leisure Self

10/10

Exceptional

02 Apr 2025

Liz

Nice staff, clean and comfy accommodation and fantastic breakfast!!

10/10

Exceptional

30 Mar 2025

Maria

Great location, easy access to seafront, town centre and shopping.
Lovely room and great, friendly and accommodating staff.

Business_and_leisure Family

10/10

Exceptional

29 Mar 2025

nicky

This is mine and my partners 2nd stay here , we love the location and the age of the hotel , the staff are all amazing and polite and are always happy to help you . If you are travelling by car , the car parl isnt the biggest but there's other parking alternatives cery close to the hotel.

Leisure Partner

8/10

Excellent

29 Mar 2025

Shaun

Lovely character building

Friendly welcome, plenty of character throughout the building, great shower, excellent breakfast, we ordered room service which was great. Room was too warm so had to leave the window open all night, Will definitely book again

Partner

10/10

Exceptional

28 Mar 2025

craig

Nice well kept hotel with friendly staff at reception , lovely clean room , my room was cleaned and bed made everyday to great standard . Quite impressed . Great location to hoe , Barbican and into town .
I really recommend this hotel to stay . Great value . Great stay .

10/10

Exceptional

26 Mar 2025

Georgia

My boyfriend and I really enjoyed our stay here! Beautiful building, lovely bar, friendly staff, tasty breakfast and nearby many of Plymouth’s tourist attractions! Would definitely stay again 😊

Leisure Partner

8/10

Excellent

23 Mar 2025

Cleanliness very good and breakfast was lovely hotel abit tired and had peeling paint in our room

Partner

10/10

Exceptional

22 Mar 2025

Verified traveler

Great value for money, warm room could of done with a fan,

Partner

10/10

Exceptional

27 Feb 2025

Kevin

Friendly staff, historic building near the Hoe and walking distance to everything. I like the hotel and often choose to stay there when I'm visiting Plymouth both when I'm on business and when socialising.

8/10

Excellent

26 Feb 2025

Tim

A Lovely Traditional Hotel.

We chose the Duke of Cornwall because of its more apparent traditional style over many other places. We weren’t disappointed. We found the hotel as expected and it suited our needs. A couple of observations would be that some of the furnishings were a bit tired and the step up into the bath to use the shower would be too high if someone had mobility issues. We would definitely use the Duke. Of Cornwall again.

Partner

10/10

Exceptional

23 Feb 2025

DARREN

Classic

Classic hotel

10/10

Exceptional

14 Feb 2025

Samuel

Really nice hotel, great staff and reasonable price

8/10

Excellent

28 Jan 2025

Sue

Old hotel

Two rooms booked and were different ends of hotel - one had sea view- one poor disappointing view. Rooms were good size and clean but very cold as radiators hardly came on. We were on fifth floor and water took a while to come through warm.
Queue for reception as only one person on
Limited bar choice but a good breakfast and staff were pleasant in all areas

Friends_and_family Friends

10/10

Exceptional

23 Jan 2025

Martin

Frequent stays

As good as always

Business

10/10

Exceptional

22 Jan 2025

Martin

Frequent visitor

As good as always

Business

8/10

Excellent

21 Jan 2025

martin

Property was nice getting a bit tatty in places probably due to the age of it everyone was welcoming breakfast was nice and freshly cooked to order carpark needs to be bigger as parking outside of hotel is expensive overal had a nice weekend would stay again

Leisure Partner