Imperial Plymouth

United Kingdom , Plymouth
PLYMOUTH, Lockyer Street The Hoe
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100 reviews shown

8/10

Excellent

17 Jun 2026

Richard

Good value and excellent location.

Self

8/10

Excellent

09 Jun 2026

Laura

Fantastic location with parking and friendly staff. Basic room which was clean and served its purpose. Can’t comment on breakfast as I didn’t use this service.

Self

8/10

Excellent

03 Jun 2026

David

We like this hotel as the location is ideal for both the town centre and the Barbican with its choice of bars and restaurants. We did find a few things that could be improved but nothing that spoilt our stay
1) a bottle of water would be nice in the rooms
2) while our room had a coffee table not in an ideal location to be able to use it for cups as an ample supply of teas and coffees supplied or just to sit around.
3) Breakfast seemed a bit haphazard having to go to different rooms to get what you wanted, I’m sure back in the day breakfast was brought to you ?
Overall a nice stay.

Partner

8/10

Excellent

30 Apr 2026

Sidney

Solid overall, with it being ideally located close to transport & town centre it was easy to get around.

If you're looking for something that is cheap but gives you a good value for money, then I'd recommend here.

If I'm ever back in the area, I'll book here again.

Self

8/10

Excellent

26 Apr 2026

Pauline

The car park is small so unless you arrive very early best to use the multistorey down the road. The room was clean and cool with the window open but the bathroom door wouldn't stay shut without using the dodgy lock. We're not big TV watchers but the tv was very small. We paid for breakfast £10 each which was a buffet and the food was hot and well cooked. The weather was very hot but the radiators were on full blast in the public areas. The hotel is a good base for the Barbican area and the harbour. We would stay there again

Partner

10/10

Exceptional

15 Apr 2026

raymond

Very gd breakfast!gd produce and well presented!excellent stay/staff as usual!easy walking distance to brittany ferries port also

Self

10/10

Exceptional

01 Apr 2026

Mark

Breakfast was nice. Bacon and sausages was great Nice coffee. Slept really well. Good parking. (£10 Extra but private parking) Staff freindly

Partner

10/10

Exceptional

29 Mar 2026

RHIANNE

Perfect location and lovely staff :)

Friends_and_family Friends

6/10

Pleasant

22 Feb 2026

Christian

This is a GUEST HOUSE and not a hotel. I guess I misunderstood this. We came in after check-in was closed at 8:30 p.m. and didn't realize they closed. Radiators went off for a long time and the room was cold. Moisture from the roof was on one wall. Bathroom was clean and nice but small. Room was large. There was a door to a semi-balcony but we didn't have access to it. Breakfast was good. Breakfast staff were friendly and helpful. There was no refreshment of tea and milk. The bed was comfortable.

Family

10/10

Exceptional

19 Feb 2026

ian

The staff - at reception, in the dining room - where fantastically cheerful, attentive and helpful. Could not fault them.

the hotel itself and our bedroom was well appointed, spacious and spotless. Great location on the edge of the city centre and right by the Hoe. Real value for money

Partner

10/10

Exceptional

13 Feb 2026

Claire

Great room. Sadly the fire alarm went off in the early hoirsand there was no one on site to deal with ot very poor

Friends_and_family Friends

6/10

Pleasant

08 Feb 2026

Joanne

Check in was difficult but the room was lovely 😃

10/10

Exceptional

29 Nov 2025

George

Very Good

8/10

Excellent

07 Nov 2025

paul

For a budget hotel it was very pleasant, very clean and tidy, breakfast staff were lovely, and close to the city so a great location

Business

10/10

Exceptional

22 Oct 2025

raymond

Very very helpful lady on reception Rachel!excellent help me out after my ferry was cancelled!as it was graduation wk?all hotels bk out!but she managed to get me a cancelled room!fantastic help thank you Rachel lovely place to stay always when in Plymouth

Self

10/10

Exceptional

05 Oct 2025

Paul

Lovely, friendly staff. Very good breakfast. Great location by the Hoe and town centre. A good place to stay to explore Plymouth for a couple of days.

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Zoe

Amazing! The staff were so helpful and happy. The room was huge and very clean.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2025

Sara

Lovely central place to stay

It's perfectly positioned to explore Plymouth. The staff were very friendly, the breakfast was good quality and plentiful.

The bed and pillows were very comfortable.

Partner

8/10

Excellent

21 Sep 2025

Neelika

Our stay at Imperial Plymouth was very comfortable. The rooms were very large, and good sized bathroom with excellent hot water supply.
Breakfast was wonderful. Plenty of options, and well presented.
Parking was available on site but we chose to pay and park on the street.
The property was undergoing renovations, but this did not cause too much inconvenience.
The staff were very accommodating and ensured we had late access after our car issues delayed our arrival.
All in all we had a great stay.

Leisure Friends

2/10

Poor

12 Sep 2025

Gary

avoid avoid avoid

Ghastly dump. Check in shuts early, several rooms are outside and across a car park. Paper peeling off the walls, dirt and scuffs everywhere, electrical trunking damaged and falling off. Avoid avoid avoid.

Business

6/10

Pleasant

29 Aug 2025

Sandra

Very small twin room but ok. The bed was thé worst I’ve ever slept in and I’m 56 ! It almost felt like the springs were digging into me.

Really silly things overlooked like the plug sockets. Two on the floor but kettle has a short lead so absolute health and safety disaster balancing kettle on edge of table.

The breakfast was just so so, fried eggs were too runny and snotty and cheap bacon so I ate nothing and we skipped breakfast the next day. Filter coffee that was cold. The photos of breakfast are completely misleading.

The room was ok in so far it was clean and shower room nice and clean. My 14 yo slept fine.

The ONLY thing this place has are the staff are beyond wonderful and helpful at every single turn.

I did witness an agressive drunk lady be so rude to one of the girls as I was coming in. A little latter I came back to check on the employee and asked was there anyone to support her and she said hopefully someone was coming but they were busy

PURE SERVICE SORT YOUR EMPLOYEES WELL BEING AS A PRIORITY!!!!!
.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Emily

Excellent stay

Room was ready early and was spacious, clean, modern and comfortable.
The staff went out of their way to help us including finding a bowl for us to use as an ice bucket!
Towels were huge and luxurious.
Perfect night away with enough space and comfort to relax.
Brilliant location walking distance from the hoe and theatre.

Friends_and_family Friends

10/10

Exceptional

12 Aug 2025

Helen

Easy for a night at the theatre. Good value, excellent breakfast. Helpful staff. Limited parking but multi storage about 100 yards down road. Cheaper than roadside for 24hour if no spaces at hotel.

Leisure Friends

10/10

Exceptional

08 Aug 2025

Vikki

Excellent location. Staff friendly and rooms were clean. Car parking and breakfast are limited. Also, dont be fooled by the picture of a swimming pool on the website. This is a lido about 10 minutes walk away

Partner

8/10

Excellent

05 Aug 2025

Richard

Very friendly and helpful staff. Decent room, albeit in the basement. Good breakfast.

Self

2/10

Poor

03 Aug 2025

Lee

Booked room off internet which looked lovely and was shown to a run down shack in the back of hotel in the carpark.Was absolutely nothing like was advertised and stunk of mold and damp.I immediately complained saying this was the room i booked and that the room stunk of mold.Was told there was no other rooms available and i couldn't have my money back.It smelt that bad i wouldn't of stayed there for free.
I lodged complaint with hotel and experia who we booked with and was told nothing could be done .
Will never return and i advise not booking the winchester room as its not fit for humans

Business_and_leisure Pet

8/10

Excellent

01 Aug 2025

Elaine

Good location, room was very clean but one corner of the room needed redecorated from damp patches.

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

alex

Perfect

Only stayed one night, but ideally placed hotel, close to everything, adequate parking, staff very helpful, and a nice breakfast, would definitely stay again.

Business

10/10

Exceptional

30 Jul 2025

Peter

Everything was very nice and a good price

Business Self

10/10

Exceptional

25 Jul 2025

Elaine

Experience was very good room was lovely and clean breakfast was good staff very helpful

Partner

10/10

Exceptional

22 Jul 2025

Imperial Hotel, Plymouth

The Imperial Hotel is conveniently located for The Hoe and The Barbican. Reasonably priced with off road parking, which to us is a must. Good breakfast. Staff friendly.

Partner

8/10

Excellent

21 Jul 2025

Kate

Nice 2-bedroom flat. Perfect for our family for one night in Plymouth. Hoe Park nearby made for nice evening walk.

Leisure Family

8/10

Excellent

20 Jul 2025

Rob

Breakfast was good, parking is a pain, we got parked in.

Leisure Partner

8/10

Excellent

10 Jul 2025

Rino

Great location for seeing the city

10/10

Exceptional

08 Jul 2025

Mark

Imperial is great

We got delayed by traffic and team made everything smooth for our late arrival. Lovely breakfast

Friends_and_family Family

6/10

Pleasant

29 Jun 2025

madeleine

Hotel etait bien situe et propre. Un peu

Partner

8/10

Excellent

17 Jun 2025

alain

Great value, location and clean.
Breakfast ok

Leisure

8/10

Excellent

08 Jun 2025

Nicola

Good VFM. Large room with nice bedding and towels

Partner

4/10

Poor

08 Jun 2025

Julie

positives ; comfortable mattress, clean room
negatives; customer care appalling, damp room, very unwelcoming( except for a nice cleaning lady who actually spoke to you), couldn't eat breakfast in peace, one member of staff banging chairs,plates,cutlery with no consideration that customers were trying to eat their breakfast.
I frequently stay in Plymouth and so far this has been the worse experience for being so unwelcoming, if you are wanting a welcoming holiday experience, avoid this place.

6/10

Pleasant

02 Jun 2025

Andrew

Have stayed here before but may well look elsewhere next time as wasn’t as good as I seemed to remember and the room was in need of some serious attention

Self

8/10

Excellent

29 May 2025

Verified traveler

Lovely spacious clean room, comfortable king size bed. Tea, coffee, hot chocolate and biscuits in room. The only downside for us was that it was on the second floor, ( I should have checked) with the second set of stairs being fairly steep, also we had to park our car at the rear of the building which was at basement level, which meant we had to carry our bags up 3 flights of stairs with two of them being steep.
The breakfast was very good and the staff attentive.
Unfortunately we were unable to shower in the morning as there was no hot water, not just our room but the whole hotel. We appreciate that things can become faulty and hope the problem was resolved quickly.

Partner

10/10

Exceptional

20 May 2025

Laurence

Clean,tidy,comfortable. A thoroughly enjoyable stay.

10/10

Exceptional

14 May 2025

raymond

Excellent

Lovely stat!gd clean room!brilliant easy to use shower!comfortable bed!and great breakfast with gd choices.

6/10

Pleasant

05 May 2025

Richard

Ok stay

Conveniently located for Plymouth Hoe - a short walk up the hill. Our room was on the top floor up a very steep and narrow flight of stairs. It was a large room, with a reasonably comfortable bed. There were tea and coffee making facilities in the room. There was a small terrace with chairs, but the door was locked and nobody was able to locate the key.

The main problem was the shower, the bathroom is very small and the shower enclosure is therefore very small. Halfway through my shower the water slowed to a dribble and then totally stopped! Eventually it came back on, but only at a trickle. Not a great start to the day. We did mention this at reception and they said they would check it out!

Great breakfast with plenty of choice.

Partner

10/10

Exceptional

05 Apr 2025

Donald

Very nice , clean comfortable room. Good breakfast, very friendly staff

Leisure Partner

8/10

Excellent

19 Mar 2025

ANTHONY

Ideal for my visit

Business Self

10/10

Exceptional

19 Mar 2025

Jude

Very clean beds

Lovely staff and great location 8 mins walk from the Barbican. Ni e shower in the family room they had a double and the single in a separate room. The double bed was huge and very very comfy got a great sleep

Business

10/10

Exceptional

22 Feb 2025

Adrian

Nice hotel, clean, everything worked. Nice staff

10/10

Exceptional

13 Feb 2025

Joanne

I have stayed several times at this hotel and everytime the stay has been very comfy with welcoming staff who are very accomodating. Lovely and clean throughout comfy beds and lovely hot power showers. I have only had breakfast for one of the stays but there was plenty of choice and all was delicious. I would definitely return.

Business Self

10/10

Exceptional

13 Feb 2025

Norm

A good spot. There is parking in front and behind. Parking behind may mean \"jockeying cars\". Close to the harbour and restaurants, parks, harbour tours.

Leisure Friends

10/10

Exceptional

23 Jan 2025

Danny

Great location, beautiful accomodation amazing breakfast and the best most friendly and helpful staff, thx Rachael and others

Leisure Family

8/10

Excellent

20 Jan 2025

Andrew

Lovely comfortable Rooms

An overnight trip to Plymouth the Imperial inside your room is very different to the outside.My room was large with a very comfortable bed and good facilities.

Friends_and_family Family

2/10

Poor

12 Jan 2025

Andrew

Lovely comfortable Rooms

An overnight trip to Plymouth the Imperial inside your room is very different to the outside.My room was large with a very comfortable bed and good facilities.

Friends_and_family Family

10/10

Exceptional

06 Jan 2025

Wendy

Gem in Plymouth

Check in was very easy. Our room was upgraded to a suite which was amazing.
The person at the front desk walked me to the room to show me which keys opened which doors and made sure we were happy with the room. It was definitely above and beyond.
The building was older, but it’s England and it was to be expected. The room was clean and bright and had everything we needed.
We also enjoyed a wonderful breakfast the next morning. Would definitely recommend.

Partner

10/10

Exceptional

19 Dec 2024

Leigh-Anne

Fantastic, clean and comfy hotel in great location

Absolutely loved this hotel. Receptionist on check in was very helpful and pleasant, nothing was too much trouble. The room was fabulous, one huge room with queen bed and a totally separate room with a single bed and basin. Having a partner who snores like a freight train, the separate bedroom was a godsend. Lovely breakfast both cooked and continental. Great location right on the Hoe and 5 minutes walk to The Barbicon. Quick walk to city centre. Everything was really clean and the towels were large and fluffy. If not travelling would have stayed for a week. £10 to park overnight with paid street parking also available. Parking might be a bit tight in high season. Overall a great stay.

Partner

8/10

Excellent

27 Nov 2024

Ruth

Central location - welcoming staff

Hotel staff were excellent and very friendly. Our room was clean but a bit shabby with large damp patch on ceiling. Breakfast was good and location was central. Only disappointment was that there was no parking available.

Friends_and_family Family

10/10

Exceptional

08 Nov 2024

Central, cheap and cheerful

Staff friendly. Cheap and cheerful hotel.
Centrally located near Barbican, Hoe and city

Friends_and_family Friends

10/10

Exceptional

06 Nov 2024

Adam

Absolutely amazing stay. The staff, specifically the general manager, was lovely beyond belief. She went above and beyond to help us celebrate our \"minimoon\".

Partner

8/10

Excellent

01 Oct 2024

Michael

Clean and tidy room

Business Self

8/10

Excellent

22 Sep 2024

John

Lovely place and great service.

Lovely hotel and a great room. Minor plumbing issue but didn't affect our stay. Breakfast expensive for what it was.

Partner

10/10

Exceptional

18 Aug 2024

ian

Happy

Great hosts

Partner

10/10

Exceptional

26 Jun 2024

catherine

Excellent spacious single room.

Leisure Self

10/10

Exceptional

20 Jun 2024

Eric

Nice room, convenient location. The front desk and breakfast-room staff were very friendly and helpful, especially the young lady who checked me in.

Leisure Self

10/10

Exceptional

19 Jun 2024

raymond

Excellent

Fantastic stay once again!highly recommended!alsa if travelling on brittany ferries!only 10 min walk!

6/10

Pleasant

17 Jun 2024

Verified traveler

Nice enough but not wonderful

A nice old school Bed and Breakfast in a good location for the event we were attending on Plymouth Hoe .
It’s all a bit tired but the room was clean and pleasant enough and the reception staff were very friendly .
No parking was available on the day and it’s £12 a night if it is which is on a par with the multi storey a few hundred metres away .
All in all it was fine for our needs on this trip but am surprised that it has such a high (9.6 when we booked ) rating especially given the price is similar to much plusher hotels in the area but good luck to them !

Partner

10/10

Exceptional

15 Jun 2024

Verified traveler

Central location

Booked for 1 night ss we were in Plymouth for the Bryan Adams concert.
Centrally located, friendly staff.
They do offer breakfast but we didnt eat in the hotel so cannot comment.

Partner

8/10

Excellent

13 Jun 2024

Verified traveler

One night stay

Good service at the hotel, spotless facilities in the room and communal areas, excellent and good value breakfast.

Let down by awkward, tandem car parking facilities, broken light in bathroom (acknowledged by hotel) and by receiving nine \"spam\" like e mails from the umbrella owners' company in the week before arrival, the later ones asking if we had enjoyed our stay before we had even checked in!

Partner

2/10

Poor

12 Jun 2024

Verified traveler

Used to be amazing - now poor

Used to be fabulous but new changes brought in have spoilt it. Now a lukewarm buffet breakfast when it used to be table service for much less money. Car park now £12 when it used to be included. Room wasn’t clean. The staff who have been there a long time are as wonderful as ever but everything else is now poor.

Business

8/10

Excellent

05 Jun 2024

Kris

Room was nice but charging £12.50 to park in the hotel car park is ludicrous. Especially as I had to move a car that was blocking me in the following morning.

Business

6/10

Pleasant

17 May 2024

Roger

The hotel and rooms were smart, clean and well presented. Breakfast was very good.

There is no air conditioning in the rooms and on a hot night this required having the window open all night which meant it was quite noisy.

Car parking is absolute chaos though, tiny car park which means most cars are blocked in and they charge you £15.00 which seems very high.

Business

10/10

Exceptional

16 May 2024

Christopher

Pleasant stay staff very polite

Leisure Self

10/10

Exceptional

06 May 2024

Jack

Fantastic price, great location, excellent room

We stayed in the 2 bedroom apartment for 2 nights and it was excellent. The location was great, the price was very good, the room had good amenities & we were able to cook breakfast easily both mornings. 10/10 would highly recommend

Friends_and_family Friends

10/10

Exceptional

10 Apr 2024

John

Nice quiet room and friendly staff. Nice breakfast.

Leisure Self

8/10

Excellent

07 Mar 2024

Clive

Convenient location.

Great place to stay in a convenient part of Plymouth. Very close to The Theatre Royal and The Pavilion.
Lots of stairs to Top floor where our room was which was not easy to carry suitcase to. Room very quiet.
Breakfast lovely and cooked to order. Shame they had no salmon available the morning we were there.

Friends_and_family Friends

8/10

Excellent

25 Feb 2024

Stan

The staff were lovely - very helpful. Our room at the top of the hotel was quite small and the toilet/shower room was tiny. Breakfast was good. We were a bit surprised to be charged £12.50 for parking as that was never mentioned in the booking process. Overall very happy and would stay again.

Leisure Partner

10/10

Exceptional

13 Feb 2024

Joy

Perfect!

Fantastic! Loved everything about our stay, the room, breakfast, friendly staff, location, price, just perfect!

Friends_and_family Family

8/10

Excellent

11 Feb 2024

Heather

Great place to stay

Lovely little hotel, centrally placed to visit all Plymouth has to offer. Staff very helpful and friendly serving a delicious breakfast each morning. Great value for money too. Would highly recommend.

Partner

10/10

Exceptional

31 Jan 2024

Sharon

Lovely B & B

Beautiful old building, lovely big room, super staff, good location. Only criticisms are access to power sockets on just one side of bed and poorly fitting sash window. Worth understanding that check in times are due to no staff onsite after 8.30pm so late arrival matters, they aren't just being difficult. Public car parking in Barbican/Hoe areas is pay and display on road mostly, so hotel charge of £12.50 for 24 hrs is cheaper, but if your car is only there overnight the road can be a lot less.

Partner

10/10

Exceptional

31 Jan 2024

Jonathan

Another excellent stay - thank you...

We have stayed at the Imperial Plymouth many times and it never disappoints...the staff are so friendly, the breakfast is yummy and we always leave feeling very refreshed...can't wait for our next stay in October.

(The only 'downside' is that they are now charging for parking which only came in this year - it wouldn't stop us staying again but this was one of the reasons we liked this hotel and just wanted to mention it to the new owners as I am sure that we aren't the first to make this comment.)

Partner

10/10

Exceptional

17 Jan 2024

Dale

Excellent

First class everywhere and that includes the breakfast

Self

10/10

Exceptional

05 Jan 2024

Brian

Very nice hotel

Room clean and tight, shower pressure excellent and breakfast was brilliant all cooked fresh

Friends_and_family Family

10/10

Exceptional

31 Dec 2023

Richard

Convenient location to centre and Hoe. Large comfortable room. Staff super.

Leisure Partner

4/10

Poor

15 Dec 2023

Verified traveler

Recent negative changes to this hotel

This used to be the best hotel I’ve ever stayed in. Change of ownership has resulted in a new £12 charge to park your car, no check in after 8.30pm unless you pay £30 charge and a poor central booking service. The good thing is that the staff working at the hotel haven’t changed so you still get a great breakfast and warm, friendly service.

8/10

Excellent

10 Dec 2023

Matthew

Good location

The running of the hotel has recently been taken over, at the moment it retains a friendly, welcoming persona. Would definitely return. If you are able to get a parking space at the hotel, there is now a £12.50 a day charge.

Partner

10/10

Exceptional

12 Nov 2023

Nicholas

Overnight stay

Only a one night stay but staff were extremely friendly and helpful. Breakfast was cooked fresh to order and free limited parking. If you want to stay where you are a guest and not a number this is the place to stay.

Friends_and_family Family

10/10

Exceptional

10 Nov 2023

Valliann

The staff here is so friendly and helpful. We really enjoyed our time.

Leisure Partner

8/10

Excellent

25 Oct 2023

Ruth

Positives and negatives

Friendly welcome and staff. spacious clean, modern room, great breakfast. Close to town centre and free parking. Few niggles, hard bed, cold morning shower, shampoo/conditioner provided, but no shower gel, had to pay for bottled water - get the basics right and would be perfect!

Partner

10/10

Exceptional

22 Oct 2023

Anne

Friendly lovely place

Leisure Partner

10/10

Exceptional

17 Sep 2023

Sharon

Walk in shower

10/10

Exceptional

16 Sep 2023

Martin

Plymouth Gem

Ease of Parking, Small but fully functional top floor room . Clean and tidy although warm with no AC but a small fan was provided. Excellent choice at breakfast and a served with individual attention

Business

10/10

Exceptional

14 Aug 2023

Richard

Brilliant stay

Brilliant lovely stay. Hosts are helpful and very friendly. We have stayed many times and never had a bad visit. Look forwRd to the next stay.

10/10

Exceptional

04 Aug 2023

Michael

4 night working trip

A gem of a place to stay, clean, comfortable with an excellent breakfast too! Highly recommended.

Business Self

10/10

Exceptional

29 Jun 2023

raymond

Excellent

Excellent night at imperial Hotel!always stay if going/coming from ferries! Easy to walk to!class act from check in to check out!lovely room and great comfortable bed!brilliant shower!and breakfast again Excellent!highly recommended if in Plymouth!

10/10

Exceptional

19 Jun 2023

Annette

Great stay as always.

Lovely stay, when we come to Plymouth for a show we always stay at this hotel, lovely big rooms and a lovely breakfast in the morning.

Friends_and_family Friends

10/10

Exceptional

06 Jun 2023

Simon

Ideal location in Plymouth. 10 mins walk to the Hoe. Very friendly and helpful staff. I used to regularly stay there when on business. Now I’m very happy to stay there for leisure.

Leisure Partner

10/10

Exceptional

29 May 2023

Charlotte

Amazing service, friendly staff and a lovely place to stay. Would highly recommend staying here

Partner

10/10

Exceptional

15 May 2023

Michael

Friendly helpful staff.

10/10

Exceptional

09 May 2023

John

Excellent location, comfortable beds, really good breakfast.

Leisure Friends

10/10

Exceptional

04 May 2023

James

Service fantastic. Breakfast was lovely and freshly cooked.

Business

10/10

Exceptional

06 Apr 2023

raymond

Excellent

Excellent Always enjoy my stay at imperial Hotel!staff Excellent!Great welcome!clean and close to brittany ferries port? And to centre of shopping areas!breakfast very good!highly recommended