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Best Western Claydon Hotel

Ipswich · United Kingdom

16-18 Ipswich RoadView location

8.2/10Excellent280 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort7.6/107.6
Condition7.6/107.6
Location7.0/107.0
Neighborhood7.8/107.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Claydon Hotel

Convenience in a country house! Space in stylish surroundings! Best Western® Claydon Hotel offers guests a double whammy of reasons to visit!

Ideally located near Ipswich, situated just off the A14 and only five miles to the north west of the town centre, we pride ourselves on perfection, striving to make you as comfortable as possible throughout your stay.

We are never satisfied until you are, so make yourself at home in one of our 36 air conditioned bedrooms, tuck into tastiness in our first class Victorian restaurant and let your cares drift away in our delightful gardens or relaxing lounge bar.

Wherever you decide to de-stress, we'll be on hand to meet your needs without intruding on your peace and quiet (or your business meeting!Enjoy your stay.

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With a stay at Best Western Claydon Hotel in Ipswich, you'll be within a 15-minute drive of Ipswich Waterfront and Bramford Golf Centre. This hotel is 1.8 mi (2.9 km) from Blakenham Woodland Garden and 3.8 mi (6.1 km) from Namco Funscape.

Make yourself at home in one of the 36 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager REST Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
    • Uncovered self parking fee: GBP 15.00 per day
    • Early check-in fee: GBP 20 (subject to availability)
    • Late check-out fee: GBP 20 (subject to availability)
    • Crib (infant bed) fee: GBP 10.0 per night
    • Rollaway bed fee: GBP 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

Nearby attractions

Blakenham Woodland Garden 2.4 km / 1.5 mi
Bramford Golf Centre 2.6 km / 1.6 mi
Namco Funscape 6.1 km / 3.8 mi
Ipswich Museum 6.6 km / 4.1 mi
New Wolsey Theatre 6.6 km / 4.1 mi
Crown Pools 6.8 km / 4.2 mi
St Mary at the Elms 6.9 km / 4.3 mi
Cornhill 6.9 km / 4.3 mi
Bethesda Baptist Church 6.9 km / 4.3 mi
The Willis Building 6.9 km / 4.3 mi
Portman Road 7 km / 4.3 mi
Jean Ingelow House and Archway 7 km / 4.4 mi
Ipswich Film Theatre 7 km / 4.4 mi
Ancient House 7 km / 4.4 mi
St Lawrence Church 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • Number of floors (main building): 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 17 more facilities & services
  • Wi-fi
  • Laundry serviceExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Garden
  • Newspapers
  • Luggage room
  • BarExtra charge
  • Restaurant
  • Banquet hallExtra charge
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Best Western Claydon Hotel

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Claydon Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Claydon Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Best Western Claydon Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Best Western Claydon Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDRoom • DELUXE ONE BEDROO.1B-DX

    Photos are not available for this room type.

    Best Western Claydon Hotel

    Room DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Claydon Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Best Western Claydon Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Claydon Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 20 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable4 photos

    Best Western Claydon Hotel

    DOUBLE TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Direct dial telephone
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Hairdryer
    • Radio
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Desk
    • Cable TV
    • Satellite TV
    • Trouser press

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Claydon Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB-1

    Photos are not available for this room type.

    Best Western Claydon Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Best Western Claydon Hotel

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Best Western Claydon Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 20 m²SUI.ST
    SUITE STANDARDPhoto unavailable4 photos

    Best Western Claydon Hotel

    SUITE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Radio
    • Direct dial telephone
    • Hairdryer
    • Safe
    • Ironing set
    • Individually adjustable air conditioning
    • Cot on demand
    • Alarm clock
    • Desk
    • Trouser press
    • Satellite TV
    • Cable TV
    • Wi-fi
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Best Western Claydon Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 20 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable6 photos

    Best Western Claydon Hotel

    DOUBLE DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Cable TV
    • Satellite TV
    • Trouser press
    • Desk
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Claydon Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
    DOUBLE NON SMOKINGPhoto unavailable8 photos

    Best Western Claydon Hotel

    DOUBLE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Best Western Claydon Hotel

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Best Western Claydon Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • TV
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Satellite TV
    • Trouser press
    • Desk
    • Toiletries
    • Alarm clock
    • Housekeeping
    • Electric Kettle: 1
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Radio
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Best Western Claydon Hotel

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Claydon Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Claydon Hotel

8.2
Excellent
280 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
7.0 /10
Neighborhood
7.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
Karen
Clean room, staff very friendly and plenty of park on site
10/10
Exceptional
01 Jun 2026
Nigel
Great hotel, clean friendly lovely food and service
Self
10/10
Exceptional
27 Apr 2026
Roger
Everything about our stay was spot on. Room was clean and perfect also the Staff was outstanding and very helpfull....
Partner
10/10
Exceptional
11 Mar 2026
Shaun
Good breakfast
Self
10/10
Exceptional
10 Jan 2026
Kevin
We spent two nights at this hotel during a three week trip. Absolutely the best dinner of the entire trip, well presented and excellent flavor.
Leisure Family
10/10
Exceptional
13 Oct 2025
Ryan
Yeah good, priced well
Business
6/10
Pleasant
13 Oct 2025
mattijs
Nothing special. Don’t know when the pictures were taken but it’s not recently.
Ok value for money. Very functional
Leisure Partner
8/10
Excellent
07 Sep 2025
Liz
Froendly service, comfortable room and supberb breakfast. Convenient for visiting Ipswich. Only one set of towels for 2 guests though.
Leisure Partner
10/10
Exceptional
19 Aug 2025
David
Wonderful property with grounds, bar, restaurant , great staff and fabulous large rooms!
Partner
10/10
Exceptional
04 Aug 2025
Richard

Perfect stay

Perfect stay. Very comfortable hotel, with friendly staff and plentiful parking.
Friends_and_family Friends
6/10
Pleasant
23 Jun 2025
STEPHEN W
2 night stay for a nearby event - staff friendly and helpful - room clean and comfortable - OK place to stay
Self
6/10
Pleasant
12 Jun 2025
Callum

Ideal for one nights stay

Ideal for one nights stay, I personally couldn’t do anymore. Floor boards everywhere were squeaky so it meant you could hear everyone passing outside your room. Rooms were rather cramped.
Business
8/10
Excellent
29 May 2025
Brian
Lovely location with plenty of car parking. Enjoyed our stay. Staff very polite and helpful.
Friends_and_family Family
8/10
Excellent
25 May 2025
Elaine
Hotel staff very welcoming and helpful
Only disappointment was the mattress on the bed ,especially for premium room
Leisure Partner
8/10
Excellent
08 May 2025
David

One night business trip

Ample parking
Good food
Good service
Good WiFi
Business
2/10
Poor
20 Apr 2025
Hayley
The hotel was clean and the staff were super nice. The room was on what seemed to be a 3rd floor which we had to go up these tiny little stairs with luggage. That was hard. Then the bathroom had no flannels/ face cloths to wash with. We had to leave the hot water running in the bathroom for about 20 minutes before it was hot enough to wash with. Then we booked 2 nights but only needed 1 as our plans changed and even though they had not charged me yet and I cancelled a week before I got their they would not credit me for the 2nd night. I also paid for a full English breakfast and when we got to the hotel we were told that they don’t do that until 10am and only continental was available early morning and again would not refund me the extra fee for breakfast. Then we asked about getting dinner and was told as it was a holiday weekend they closed the restaurant leaving us no option but to go out to find food. NONE of this was disclosed up front when ordering which is why I should have received a credit back.
Leisure Partner
6/10
Pleasant
16 Apr 2025
Jerry
Just a bit tired and disjointed.
Business
10/10
Exceptional
17 Mar 2025
Eileen
Very clean, friendly caring staff
Business Self
10/10
Exceptional
17 Mar 2025
William
Breakfast
Leisure Family
10/10
Exceptional
10 Mar 2025
Mary
I stayed 2nights with my daughter ,at the best western Claydon hotel,, spotlessly clean, all staff where very nice and welcoming , restaurant was nice & welcoming ,and the food here is excellent .you have a good option choice of 1coarse, 2 course or 3 course meals . The area is very good, nice quiet village, not far from Ipswich and Stowmarket ,loved our stay at this hotel and would definitely recommend,
10/10
Exceptional
06 Dec 2024
Priya

Pleasant stay

Clean room with tea and coffee including oat milk.
Bathroom small but clean and neat.
Friendly staff who brought iron and ironing board to the room.
Easy check in/out
Friends_and_family Family
6/10
Pleasant
05 Dec 2024
peter
Traffic noise from early morning, although rear rooms available. Otherwise all okay.
Leisure Partner
6/10
Pleasant
13 Nov 2024
Chris

Fine - nothing amazing

Fine. Air conditioning didn’t really work, otherwise all ok
Partner
10/10
Exceptional
11 Nov 2024
Barrie

Our stay at the Best Western Claydon .

Our stay was once again amazing
With many thanks once again to Frank and his team, at the Best Western Claydon. It is a hotel where staff go that extra mile and are always very friendly.
Partner
10/10
Exceptional
14 Oct 2024
Angela

Weekend at best Western claydon

We had a marvellous stay, and the staff were very friendly. A note that Ella shold geta special mention, for her kindness and friendly ness.
We would certainly go back. Breakfast was also brilliant.
Partner
10/10
Exceptional
15 Sep 2024
Carl

Very nice stay

A very good stay, welcoming. Front of line staff excellent. Highly recommended
Friends_and_family Friends
6/10
Pleasant
18 Aug 2024
Verified traveler
Room very clean unfortunately it was at the front of the hotel looking out to the main road. It was very creaky and could hear other guests using the stairs.
Breakfast was average.
Partner
8/10
Excellent
06 Aug 2024
dawn
Hotel ok, stayed a few time over the past few months.
Would definitely recommend.
Business
8/10
Excellent
21 Jul 2024
Jerry
Made very welcome. Nothing negative to say and would stay again. Definitely recommended.
Partner
10/10
Exceptional
29 Jun 2024
John
Staff friendliness, and helpfulness
Leisure Partner
10/10
Exceptional
23 Jun 2024
MARTIN
Staff very friendly, food excellent, all areas clean and tidy
Partner
10/10
Exceptional
14 Jun 2024
Christopher
Very friendly staff, very helpfully. Great food
Business
10/10
Exceptional
13 Jun 2024
Russell
no problems ,staff friendly and helpful ,plenty of car parking would recommend to friends and family
Partner
10/10
Exceptional
09 Jun 2024
Charles

Good hotel

One night stay for a business trip and arrived quite late so restaurant and bar were already closed. Early start so did not stop for breakfast so not able to comment on the food.
Room was ok, comfortable and had the usual facilities. Very helpful young lady on reception who lent me a phone charger as I had left mine behind.
Business
10/10
Exceptional
06 Jun 2024
Verified traveler
Great hotel in a quiet village. Nice facilities, clean and friendly staff
Leisure
10/10
Exceptional
22 May 2024
Ellen
The staff was very helpful. Breakfast was delicious
Leisure
4/10
Poor
23 Mar 2024
john

Avoid room 203 if you want to sleep

Arrived late so needed a decent sleep after a long drive . Room 203 faces the main busy road so from 4am its impossible to sleep due to traffic noise . Poor double glazing and made worse by a window that didnt close properly. No hairdryer and room overpriced in my opion . Decent breakfast
Business
10/10
Exceptional
25 Feb 2024
Jonathan
Nice hotel, staff very friendly and helpful.
Leisure Friends
10/10
Exceptional
22 Oct 2023
Jon

Fabulous hotel and restaurant

A one night stopover which was very nice. Staff were extremely friendly and couldn’t have been more helpful. Lovely restaurant with excellent food and service. Fabulous breakfast with lots of choice including full English.
Self
10/10
Exceptional
11 Oct 2023
Michael

Single night stay

Nice hotel, staff really efficient and friendly, parking is a little limited but managed to find a space. Room was clean & fresh with a decent shower. Would stay here again.
Business Self
10/10
Exceptional
10 Sep 2023
Angela
Fabulous staff, very quiet with comfy beds and lots of hot water in the bathroom. Breakfast was delicious too.
Leisure Partner
8/10
Excellent
28 Aug 2023
Linda
Excellent service from staff when realised that stairs were too much for my husband and moved us to ground floor
Leisure
10/10
Exceptional
23 Aug 2023
Stephen
Great service from the night staff, helping us with a very difficult situation
10/10
Exceptional
15 Jun 2023
Randall
Very quiet. Staff were excellent. Will stay again.
Leisure Partner
6/10
Pleasant
02 Jun 2023
Matthew

Great hotel, poor mattresses.

The hotel was easily accessible, clean and friendly. We received a warm welcome and our needs were met as we needed a ground floor room. Unfortunately, the bed was very uncomfortable, but the manager was very obliging and swapped our room, unfortunately the second room was just as uncomfortable. The only problem with this hotel is that they need to invest in some new mattresses. Everything else is wonderful.
Partner
4/10
Poor
01 May 2023
Stephen
Unfortunately we didn’t have the best stay.
Couldn’t fault the staff they were brilliant but ……….
Our room smelt like scampi and chips most of the night, must of been near the kitchen not sure
The floorboards above us were creaking all night with people walking around upstairs so difficult to sleep.
The cooked breakfast in the morning was disappointing as very basic and no option for what type of egg you could have as the only available option was scrambled
Leisure Partner
10/10
Exceptional
16 Apr 2023
William
Very friendly and helpful reception staff.
Leisure Partner
10/10
Exceptional
10 Apr 2023
Damir
Great
6/10
Pleasant
06 Apr 2023
Eddie
Room very small
Business
2/10
Poor
31 Mar 2023
Constantin
Absolutely disappointed. I’ve paid for a Deluxe room and they gave me regular room. Everything in the room damaged, Tv remote covered in dirt.
Business
2/10
Poor
10 Mar 2023
M

Avoid....terrible hotel.

This hotel is very overpriced, room/bathroom, bed all appalling. Parking was £10 additional to the overpriced room to park in a muddy area at the back of this place. The bathroom was above the kitchen with a very loud extractor fan and seemingly extracted all of the cooking waste into the shower above, choking fumes. The bed was very uncomfortable. The traffic noise from outside was loud. The noise from othet residents and slamming doors was excessive at all hours of the night.
I'd not recommend this hotel.
Business
10/10
Exceptional
05 Feb 2023
Andrew

Family visit

Excellent stay as usual.
Friends_and_family Family
8/10
Excellent
31 Jan 2023
alison

A let down for a Best Western.

I use Best Western quite a bit whilst working, but this was a bit of a let down.The biggest shock was the £10 parking charge, hidden away in the terms and conditions that no one every checks. I didn't pay it, I parked elsewhere. No restaurant service on a Sunday! In general not brilliant. Room was cold, especially the bathroom with a totally antiquated electric heater on the wall! Room hadn't been heated prior to my arrival so was really cold.
Business
6/10
Pleasant
14 Jan 2023
Verified traveler

Best Western Claydon

Room cold, bath panel not fixed which I relocated, heat pump/AC unit didnt work and fixed at 18 degs, £10 additional parking charge if not booked direct with the hotel. Think because it was booked through a 3rd party provider was relegated to a lower standard room at the back of the hotel.
Self
10/10
Exceptional
17 Dec 2022
Amanda
Nice botel with large clean rooms, friendly lady on reception, parking.
Business Family
10/10
Exceptional
05 Dec 2022
JONATHAN
Friendly, courteous staff always happy to help...Excellent all round. Will certainly return.
Partner
10/10
Exceptional
31 Oct 2022
TERRY

Excellent value for money

Good quality accommodation, excellent customer focused staff member on reception and in the bar.
Business
8/10
Excellent
26 Oct 2022
Verified traveler

Clean, quiet, friendly

The hotel is an AA 3 star hotel, and it provided that level of service in the best way that it could. Although nothing was fancy, everything was perfectly clean and working. The room was not particularly large and the bathroom was quite basic, but it was all big enough and very clean.

The hotel was very quiet; we did not hear the other guests. The staff were all incredibly helpful and friendly.
Partner
8/10
Excellent
14 Oct 2022
Tony
Ok
Friends_and_family Family
10/10
Exceptional
06 Oct 2022
Andrew

Away day

Great stay as always. Room was excellent loads of room bead was very comfortable
Friends_and_family Family
8/10
Excellent
20 Sep 2022
Julie

Claydon

Nice accommodation, only complaint was the window faced onto the main road and it needed to be triple glazed as it was noisy.
Partner
6/10
Pleasant
08 Aug 2022
Alan

A dated hotel in need of upgrading

This hotel must have been built by Wimpeys, the rooms are small our suite being smaller than a standard premier Inn room. The Walls are plasterboard and you can hear people walking down the corridor outside. There is no soundproofing so you can hear the TV in other rooms and people talking. The bed was lumpy and uncomfortable and creaked all night long with every slight movement. On the good side the room and bathroom was clean and functional but the door hinges needed oiling as they squeaked. The on site parking was useful. The staff were helpful and friendly. We didn't have breakfast in the hotel at £40 each as that was excessively expensive. The whole place need renovating and upgrading.
Partner
10/10
Exceptional
29 Jul 2022
Paul
Very good. Staff very helpful.
Friends_and_family Friends
10/10
Exceptional
20 Jul 2022
Peter

Nice hotel with air-con

Hotel is a little dated now but still proveds everything the business traveller needs - including really good (gentle and quiet) air-conditioning; which was an absolute God-send on the hottest night of the year! Although the room was quite small, it meant it was easier to keep cool!
Had one evening meal which was delicious and plentiful, again, in a lovely air-conditioned restaurant.
Business
10/10
Exceptional
02 Jul 2022
Jennifer

An unexpected delight!!

I'm writing this from my comfy bedroom in this pleasant hotel. Working for a humanitarian agency of the UN, I live in Switzerland - the recognised capital of the hospitality industry - and spend around 5 months of the year away from home, so I have developed a firm idea of what I expect from my hotel. This one is a small independent hotel in a dormitory village of Ipswich. Not the kind of place I'd usually pick but a special event this weekend meant hotels for miles around were fully booked so I was desperate. Guess what? My prejudices were swiftly swept away. It is true breakfast options are limited, and dinner must be ordered by 7.45pm(!!), but I arrived to a warm, unhurried welcome from a busy, lone receptionist and subsequently the night porter has really gone the second mile for me despite having a full bar to attend to at 1.00am. His smiling \"can do\" attitude, and obvious pleasure in working with people are remarkable. Both of these team members are great ambassadors for the hotel. Add to the mix an immaculate room and bathroom, comfortable air conditioning and you have the ingredients for a happy stay in quality surroundings! Slight niggles? The lack of power points, especially near the bed for charging the phone, and the rather niggardly number of towels - even for a solo traveller. All in all though, this one gets a definite thumbs up from me!!
Self
8/10
Excellent
02 May 2022
tracy
We had a front bedroom it was noisy at times only because in need a window open the room we had was ok shower was very small another than that is was good
Partner
10/10
Exceptional
01 Mar 2022
John

Short break

This is the third time we have stayed here for a short break. We have had a superior room the last two times we have visited to get that extra room and more comfort. The food is very good with a very friendly staff.
Friends_and_family Family
8/10
Excellent
05 Jan 2022
Robert
Nice stay. Helpful staff. Nice evening meal and good continental breakfast

On busy road so finding after dark is not so easy at peak times due to traffic volume

Would stay again
Leisure
6/10
Pleasant
17 Dec 2021
simon

Warning no cooked breakfast!😔

Expensive and Deluxe double room was very small ! Paid extra for breakfast to get no cooked breakfast only continental very disappointing.
Business
6/10
Pleasant
22 Nov 2021
Verified traveler
Not impressed. Curtains not fixed properly, mould on bottom of net curtains. Half of toilet flush did not work. Toilet seat too small for toilet. Only window looked onto brick wall. Small awkward shaped room, because added bathroom took up most of it. Would not use again.
Self
2/10
Poor
19 Nov 2021
Andrew

Not staying again

Very dirty and very noisy guests shouting at 1am and then again at 2.30am
Business
8/10
Excellent
07 Nov 2021
Leanne
Staff are lovely and attentive. The rooms are okay, get what you pay for. Could do with a little updating but fine otherwise.
Shower in the bath which I’m never a fan of. The bed was absolutely HUGE!
Partner
10/10
Exceptional
03 Nov 2021
Michael

I will stay at this hotel again; well done BW.

A pleasant stay overnight. Options to eat on site or at local pubs which is great for flexibility. The hotel was pleasant, clean and the staff friendly.
Business
8/10
Excellent
28 Oct 2021
J M

Business visit

Little bit tired. But clean and fine. Bit cold and curtains in my room didn’t fully keep the light out. Ok though
Business
10/10
Exceptional
22 Oct 2021
Gary
A great location to stay, very well equipped room and facilities. With a more than friendly pub on the door step.

No complaints at all for the price we paid, complete VFM, I would recommend.
Leisure Family
8/10
Excellent
22 Oct 2021
Verified traveler
Very disappointed that after booking I was told I would have to pay £10 / day to park at the hotel.
Had a twin room with my son and the bed mattress definitely in need of replacing far too soft and uncomfortable
Friends_and_family Family
10/10
Exceptional
16 Oct 2021
Liam

Nice Best Western handy location in Suffolk.

Handy location with a short drive from junction 52 of the A14 near Ipswich. A short drive to Rendlesham forest for ancient woodland walks, Sutton Hoo, Bentwaters Cold War Museum, Woodford or Orford Ness.
The hotel staff were fantastic and helpful, my partner is a light sleeper and she asked if we could move to a quieter room, and the staff obliged with no question.
The breakfast is a continental affair, so no fry ups. The staff again were enthusiastic and helpful.
All in all for the value a nice 3 star hotel and we would stay again.
Partner
10/10
Exceptional
07 Oct 2021
Ryan

Great stay

Great overnight stay, good food, friendly helpful staff, will definitely stay again when in the area.
Business
10/10
Exceptional
06 Sep 2021
Verified traveler

.

Everything was fine. Very friendly receptionist on arrival
Partner
10/10
Exceptional
29 Aug 2021
Verified traveler

The 'cooked breakfast' really let the hotel down

The best thing was the staff who were all friendly and professional. My room was on the ground floor facing the main road. So it did not feel safe to sleep with the window open. Even on a Sunday morning with the window closed the traffic noise was annoying. The worst thing was the cooked breakfast which was precooked, reheated and inedible. It is incomprehensible why there is no breakfast chef for either cooked to order breakfasts or a hot buffet.
Partner
8/10
Excellent
26 Aug 2021
Rajesh
Not enough parking, bed was a little uncomfortable as springs appear very worn
Business
8/10
Excellent
24 Jul 2021
Tania

Great staff, facilities need an update

The hotel is clean and the staff are fabulous, very welcoming and helpful. Limited breakfast choices during the COVID period but the reasons are understood.
While there is air con it isn’t efficient enough to stand up again the warmth of July temperatures in the UK, so we didn’t sleep too well.
Nice enough place and I’d stay again, but does need a bit of an update.
Partner
8/10
Excellent
23 Jul 2021
Verified traveler
all ok
Business
10/10
Exceptional
13 Jul 2021
Verified traveler

Hotel that lived up to expectations

A good hotel, very clean throughout and very helpful staff. We recommend it
Friends_and_family Family
4/10
Poor
05 Jul 2021
Jillian

Disappointing

The room I was given was on the main road, the furniture was old and hideous, the bed was missing 4 knobs on the frame and squeaked when one moved so I had to wear earplugs, the mattress and pillows looked insanitary, the top of the bedside light was loose and a health hazard. The staff were very nice, and my dinner one night was also very acceptable although breakfast was served in a foil tray and had been heated up in the oven because of coid. However, the poached egg was hard and the bacon had scum on it. Very unappetising.
Self
6/10
Pleasant
10 Jun 2021
Verified traveler
overall it was good for a budget hotel.. but the cooked breakfast for £9 was awful.. it was in a takeaway container so everything was soggy and barely enough for 1 person
Business
6/10
Pleasant
24 May 2021
Verified traveler
No instructions on how to use the heater, milk was off could not have a cup of tea , no instructions how to ring reception , only one towel to share between the 2 of us .Blind was broken in toilet and shower.
Leisure Partner
6/10
Pleasant
19 Nov 2020
D

Met price expectations

The hotel was ok. The rooms, cleanlinees, decor and quality all met the price expectations. The wifi was poor and there was no mobile phone reception. The foid offering sermed expensive and limited (during lockdown 2.0)
Business
6/10
Pleasant
01 Mar 2020
Andrew

Dirty sheet

Had a dirty sheet on my bed, so reported it go reception who told me it wasn’t dirty as it was changed that morning. Amazed I told them I know what I can see. She then got her supervisor who asked me if I wanted them to change it for me. Yes that be nice. Crazy
Friends_and_family Friends
4/10
Poor
27 Feb 2020
John

Good price but wouldn’t recommend

I booked 4 rooms for me and my colleagues. One room had an unmade bed with makeup and hairs in it. My room had very poor showers pressure and very noisy road outside the window.
Business
10/10
Exceptional
15 Feb 2020
DAVID

Great comfort

A great place to stay in a lovely location. This was our third visit in 2 months and each one a joyful experience.
Partner
4/10
Poor
16 Jan 2020
Ian

Very poor

Booked a superior room, given standard room. No real explanation given and no refund offered, was offered a free breakfast which i didn't want. The room i booked was taken off me and given to a regular guest. Bed was so uncomfortable, room and decor was so dated. Would not return.
Business
6/10
Pleasant
29 Dec 2019
Hartmut
Wrong information about the taxi costs to Stanstedt, no housekeeper
service at Christmas
Self
8/10
Excellent
04 Dec 2019
christine
my friends from cyprus stayed here for 8 days staff fell over backwards to make their stay memorable , food good and clean
Partner
8/10
Excellent
08 Oct 2019
Chris

Rooms dated but overall a pleasant stay

Hotel rooms are a bit dated. We only stayed the one night, room was clean. Staff really friendly. Breakfast was very good.
Friends_and_family Friends
2/10
Poor
11 Sep 2019
Mike

Avoid

Terrible bed. By far the worst bed I have ever had to sleep on .
Evening meal was far too expensive for what was dished up.
Wish I’d slept in the car and brought sandwiches
Business
8/10
Excellent
03 Sep 2019
Keith
Staff very helpful and friendly
Room was close to road so very noisy with road traffic right outside endow
Bed was 2 singles pushed together covered with double sheets , gap in middle and bed was hard!!
All staff were extremely friendly and a very happy crowd made the stay enjoyable
Self
6/10
Pleasant
28 Aug 2019
bradley

Over priced

The stay was ok. Didn’t appreciate the price doubling just because there was a concert near by
Partner
8/10
Excellent
23 Aug 2019
Deborah

Comfortable

Comfortable in a nice village location. The room was a single, clean and had all the facilities i needed.
I went across to the local pub for a meal which I can highly recommend.
I would stay in this hotel again.
Business
8/10
Excellent
24 May 2019
Katy
Everything you would expect from this hotel chain. The air conditioning was very welcome on a warm night, but the room didn't have a hairdryer which was unfortunate.
Partner

Location & surroundings

Best Western Claydon Hotel
16-18 Ipswich Road, Ipswich, United Kingdom

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Best Western Claydon Hotel

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