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Mermaid, Ipswich by Marston's Inns

Ipswich · United Kingdom

Yarmouth RoadView location

8.8/10Excellent475 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood8.4/108.4
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mermaid, Ipswich by Marston's Inns

Enjoy garden and terrace views at Mermaid, Ipswich by Marston's Inns. This upscale inn offers complimentary Wi-Fi, an on-site restaurant and bar/lounge, and free self-parking. A full breakfast is available daily (fee applies). The 28 air-conditioned rooms feature flat-screen TVs, complimentary Wi-Fi, and bathrooms with bathtubs/showers and complimentary toiletries.

Amenities also include phones, desks, and electric kettles. Located within a 5-minute drive of Ipswich Waterfront and Sir John Mills Theatre, and close to attractions such as New Wolsey Theatre and Portman Road.

Read more about this hotelShow less

With a stay at Mermaid, Ipswich by Marston's Inns in Ipswich, you'll be within a 15-minute walk of Portman Road and New Wolsey Theatre. This inn is 0.8 mi (1.2 km) from Chantry Park and 0.8 mi (1.2 km) from The Willis Building.

Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 10.75 for adults and GBP 5.95 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Portman Road 0.9 km / 0.6 mi
New Wolsey Theatre 0.9 km / 0.6 mi
Chantry Park 1.1 km / 0.7 mi
The Willis Building 1.2 km / 0.7 mi
Ipswich Film Theatre 1.3 km / 0.8 mi
Ipswich Museum 1.4 km / 0.9 mi
Cardinal Park 1.4 km / 0.9 mi
Cornhill 1.4 km / 0.9 mi
Cardinal Thomas Wolsey Statue 1.4 km / 0.9 mi
Cineworld Ipswich 1.5 km / 0.9 mi
Ancient House 1.5 km / 0.9 mi
Crown Pools 1.5 km / 0.9 mi
Ipswich Tourist Information Centre 1.5 km / 1 mi
Ipswich Minster 1.6 km / 1 mi
St Lawrence Church 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 28
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Garden
  • Terrace
  • Bar
  • Restaurant
Show 4 more facilities & services
  • Children playground
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Mermaid, Ipswich by Marston's Inns

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Mermaid, Ipswich by Marston's Inns

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Mermaid, Ipswich by Marston's Inns

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Mermaid, Ipswich by Marston's Inns

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mermaid, Ipswich by Marston's Inns

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mermaid, Ipswich by Marston's Inns

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Mermaid, Ipswich by Marston's Inns

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mermaid, Ipswich by Marston's Inns

8.8
Excellent
475 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
8.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Katie
Great as always… Lovely staff, easy parking and check in. Restaurants within walking area but their restaurant/bar is perfect… 30second walk from the hotel. Quiet and safe as you have to tap the card twice at the front and then room.
I really like this hotel and will be staying many more times over the summer.
Thank you
Partner
10/10
Exceptional
17 Jul 2026
Katie
Great as always… Clean, lovely staff, good food…
Will be booking again soon
Thank you
Partner
10/10
Exceptional
17 Jul 2026
Katie
Always a good stay… Lovely staff, clean, good food. 10/10
I’ll be booking again soon
Thank you
Partner
8/10
Excellent
01 Jul 2026
Lucinda
We liked this was separate from the pub, nice and quiet and great air conditioning.
10/10
Exceptional
01 Jul 2026
Emma
Great stay at the mermaid, staff were very helpful and the air conditioning was wonderful! Comfy bed. Very clean. No complaints.
Partner
8/10
Excellent
31 May 2026
Nigel
Great spot, easy to drive to. Rooms good size, we had a twin room with 2 single beds which looked like they were usually fastened together to make a double. Singles quite narrow.
Family_with_children
8/10
Excellent
26 May 2026
Morag
A comfortable and convenient hotel, pleasant staff and clean rooms with very comfortable beds
Friends_and_family Family
10/10
Exceptional
25 May 2026
Mircea
We stayed for 2 days during the May bank holiday and everything was excellent!
Family_with_children
6/10
Pleasant
27 Apr 2026
Trudi
Location very good
Partner
10/10
Exceptional
12 Apr 2026
Oi Sze
Room temperature was good. Staff was helpful. Menu has good variety. I enjoyed my stay.
Self
10/10
Exceptional
02 Apr 2026
ANDREW
I had a really positive stay. Every member of staff I met was super friendly and welcoming, and check‑in was smooth and informative. I also really appreciated them keeping my medication chilled in their fridge without any hesitation.

The room was clean and had everything I needed for a comfortable stay. The location is very convenient, with shops and places to eat just a short walk away, and the free parking made things even easier.

Overall, a pleasant and hassle‑free experience that I’d happily repeat.
Self
10/10
Exceptional
30 Mar 2026
Yiannis
Fantastic accommodation, room was nearly new and spacious!
Friends_and_family Family
2/10
Poor
25 Mar 2026
kirsty
Fan went off every 20 seconds during the night, wasn’t aircon as that was switched off so not sure what it was but kept me awake all night. Door didn’t lock properly when vacating the room. Tried about ten times. Eventually got it to lock, but when I was inside the room had to put a chair against the door as I was unsure if it was locked from outside as I was a lone female traveller. Normally stay here for work but won’t be staying again.
Self
10/10
Exceptional
06 Mar 2026
Carlo
All Good, very reasonable prices, I recommend customers leave luggage in car until checked in, as accommodation is on opposite side of car park, no complaints, very nice staff, and accommodation presentable, very good food and drink choices, IMPORTANT-- the room key (card) is also used to enter the accommodation block as well as your room.
Partner
10/10
Exceptional
01 Mar 2026
Ian
Clean room, great service amazing staff
Partner
8/10
Excellent
01 Mar 2026
James
Good room. Very quiet. Communication in advance was a challenge and early check in is expensive for a budget room. However, it was a good and comfortable stay with friendly on site service especially from the man tending the car park on match day.
Self
8/10
Excellent
24 Feb 2026
Mark
Staff
2/10
Poor
09 Feb 2026
Aly
On arrival at 10pm with a toddler in tow & having driven 7 hrs we were told on check in that someone else had checked in as us, I was baffled but was told by the staff member that he showed the guest the computer screen and he pointed to our booking so was given the room.i was so distressed that someone now had all my private details, the staff member then went to move guest to another room and clean the room that was meant for us, this took an hour from start to finish we then get to our room & the second bed had not been made up so staff member had to come back to do it, he was in and out the room 5 times as kept forgetting the correct sheets etc, we finally was able to get the toddler sorted at 11.35pm when he finally completed the bed making. Breakfast was dire no choice of bread, the scrambled egg was swimming in grease and the dinner (carvery) that next evening was equally as bad. The bathroom smelt the plug must have not drained as it was awful.
I wanted to love this hotel as it’s so easy for us but sadly it was riddled with issues not ideal when you are staying to attend your father’s funeral.
I did make a complaint to both hotels.com and the mermaid and was refunded just for one night strangely.
Friends_and_family Family
10/10
Exceptional
03 Feb 2026
Peter
room was large and clean , very good brrakfast
Partner
10/10
Exceptional
02 Feb 2026
Richard
Good friendly staff
Business
10/10
Exceptional
23 Jan 2026
Chris
Clean room, easy check-in and convenient free parking
Business Self
4/10
Poor
21 Jan 2026
Martin
This is not a hotel. It is a box with beds in it across a car park from a pub with no walkway. Woken when you are already in bed and told you are in the \"wrong\" room is not hospitality. The box of beds has a doorway indicating it is reception and outside there is a sign pointing at it saying it is the reception, but it is not the reception. I was only able to find the reception (in the pub), because there was a bloke standing outside smoking a cigarette who told me where to go. Getting an email inviting me to check out before I have even got into bed is not \"helpful\" and \"efficient.\" It is telling me I am a piece of meat. I have asked you for a receipt for what I paid for accommodation but you will not give it to me for some reason. Where is my receipt, please?
Business
8/10
Excellent
19 Jan 2026
Ian
Safe parking good location would definitely stay here again
8/10
Excellent
19 Jan 2026
Adam
Room was large and spacious, clean and of good quality. Parking was easy for a Sunday night stay with registration given at check in. Breakfast was at the restaurant next door which is part of Marstons. Had dinner and breakfast here. Food was okay, slightly disappointing compared to previous experiences of Marstons restaurants. It was the finishing touches on the food that provided the negative review
Leisure Family
10/10
Exceptional
16 Jan 2026
Dave
Clean room very confortable could do with a second chair. Staff very helpful and nothing was to much trouble. Restaurant clean tidy then again staff very helpful.
Very enjoyable stay would thoroughly recomend.
Partner
10/10
Exceptional
14 Jan 2026
Callum
Stay here every 6 weeks and it’s superb!
Business
10/10
Exceptional
14 Jan 2026
Joanne
Excellent! Room spacious and clean the bed and pillows both comfortable. Quiet room over looking a river. Food was good staff friendly. I Would definitely stay at this hotel again.
Partner
10/10
Exceptional
12 Jan 2026
Katie
Excellent… We even extended our stay!
10/10
Exceptional
12 Jan 2026
Katie
Excellent… Clean room, good food and bar, free parking, close to the retail park, quiet at night, free Wi-Fi and the staff were so polite and attentive… I even extended my stay an additional night!
10/10
Exceptional
26 Dec 2025
Joseph
The room was spotless. My daughters sneezed a lot from the carpet and needed Zyrtec to less the nasal itching. Other than that.. it was amazing
10/10
Exceptional
16 Dec 2025
Shaun
Room was spotless nice large room comfortable bed
Business
10/10
Exceptional
16 Dec 2025
Mr Ashley
Very good and convenient
Business
8/10
Excellent
27 Nov 2025
Briony
Nice hotel, comfortable room and friendly staff.
Will stay there again.
Business
10/10
Exceptional
25 Nov 2025
Hazel and Andy
I comfy bed, large room, quiet, great bathroom. Easy parking.
Partner
8/10
Excellent
17 Nov 2025
Gordon
Excellent stay staff were all excellent.
Leisure Friends
8/10
Excellent
13 Nov 2025
Ian
Everything was good
Business
10/10
Exceptional
04 Nov 2025
Julius
Short stay but have stay at property before, still and excellent ran staff and room as well maintained.
10/10
Exceptional
02 Nov 2025
Paul
Staff were polite and friendly. Check in was quick amd easy. Room was clean and warm
Partner
8/10
Excellent
23 Oct 2025
John
Parking was good
Room a bit sparse but ok
Staff all very friendly
Partner
8/10
Excellent
13 Oct 2025
Jacqueline
Heated towel rail would be useful.
Leisure Partner
8/10
Excellent
12 Oct 2025
Marie

A good choice

Room was quite warm, even with air con on, but overall really nice room.
Patking appeared secure enough. Staff were awesome and friendly.
Our only complaint was the double ved seemed quite a small double and the matress was really quite uncomfortable but the room overall was lovely.
Partner
8/10
Excellent
05 Oct 2025
Graham
We only stayed the one night as we were going to a concert in the town centre and didn't want to drive home that same night. There was plentiful free parking and it took us only a 15 minute walk to get to the town centre. The staff were very friendly and check in was easy. Our room was clean and at best I'd describe it as functional (no frills) but it suited our purpose and I'd definitely stay overnight again - the check out a11 am was a real bonus as this is an hour later than most.
Leisure Partner
10/10
Exceptional
22 Sep 2025
Richard
Good parking
Room very clean
Staff helpful and friendly
Leisure Family
10/10
Exceptional
22 Sep 2025
Hiu Kwan
Clean spacious room. Friendly staff
10/10
Exceptional
15 Sep 2025
Stephen
Excellent place
10/10
Exceptional
09 Sep 2025
Richard
Clean room, lovely staff and great food.
Leisure Partner
10/10
Exceptional
22 Aug 2025
Marie
Great service in the pub for check in. Really pleasant staff to welcome us.
Partner
10/10
Exceptional
16 Aug 2025
Klaudyna
Access, bed comfortable, good pub
Business Self
10/10
Exceptional
10 Aug 2025
Adrian
Clean spacious and very helpful staff
Leisure Partner
10/10
Exceptional
12 Jul 2025
Louise
Great value. Good sized room and super location for the Portman Road stadium !
8/10
Excellent
12 Jul 2025
Jonathan

Great stay

Nice Pub with nice hotel inside but not connected.
Business
8/10
Excellent
09 Jul 2025
Sarah

Pleasant stay

Reception is in the nearby pub which is separate from the accommodation building. This could have been made clearer (there were some signs on entering the car park, however the next person to check in after me also missed those).

I paid £20 for a late check out and originally this was only a 1 hour extension, however the lady on reception advised she could extend this to 2 hours on this occasion. It wasn’t clear when booking the late check out that it wasn’t buying much more time so that could be improved.

My room was very spacious and clean, and it had everything I needed (kettle, hairdryer, plenty of hanging space for clothes, decent air conditioning). It was on the road side of the hotel, and there was some road noise but it didn’t affect my sleep. The walls were thin and I could hear people moving around in the adjoining rooms and rooms above, but again this wasn’t extreme.

I would consider staying here again.
Self
10/10
Exceptional
07 Jul 2025
Lee
Very clean very quiet
10/10
Exceptional
05 Jul 2025
Sharon
Excellent
10/10
Exceptional
29 Jun 2025
colin
The accommodation was excellent. Remind me a bit like premier inn. Beds large and comfy. Very clean rooms and bath. Shower was super. No biscuits. Mention to staff member and gave me a whole pack of digestives. Great stay and great food. A definite return
Leisure Family
10/10
Exceptional
28 Jun 2025
Hazel
Very clran both the hotel and metmaid. Everyone is super friendly . Cant wait to book next visit
10/10
Exceptional
15 Jun 2025
Derrick
Very pleased
Partner
8/10
Excellent
08 Jun 2025
Sally

For the price not brilliant but not bad

For the price bracket I expected a bit more considering breakfast wasn’t included.
I don’t drink tea or coffee and there wasn’t any bottles of water in the room, 2 glasses but no water..
No welcome pack and no timings for breakfast if you decided to have it on the morning like we did.
Beds and bedding were nice and cosy.
Friends_and_family Family
10/10
Exceptional
10 May 2025
Lee

Nice

Really nice big room
Lovely carvery at attached pub
Business
8/10
Excellent
05 May 2025
Mark
Very convenient good value hotel just a 20min walk from Ipswich Town centre.
Business Self
10/10
Exceptional
19 Apr 2025
John
Excellent all round.
I left some clothes in my room and contacted the staff who were helpful.
Very good stay
10/10
Exceptional
17 Apr 2025
Claire
Lovely photo great staff in a brill place for football and town
Partner
4/10
Poor
08 Apr 2025
Sandra
The sink was blocked and had hair in the sink, for the price the room was very basic. The service for breakfast was good the gentleman was friendly and very helpful.
Leisure Self
6/10
Pleasant
26 Mar 2025
Marion
Handy shops
Leisure Family
10/10
Exceptional
14 Mar 2025
Lydia
We had a very pleasant stay which was better than we expected. The pub was friendly and food was good. The accomodation was comfortable and quiet.
Partner
10/10
Exceptional
27 Feb 2025
Carl
The location was really handy for Portman Road - three quarters of a mile walk, I would say. Hotel was
4/10
Poor
06 Feb 2025
Amanda

Pub closed!!!!

Not a great stay due to the pub it is linked with being closed for refurbishment. I do realise these things need doing but not to advise of this when booking is very poor customer service. I booked and after a long deive then had to drive again to find somewhere to eat unless you want a burger. I was even asked to book a cooked breakfast but actually it was a bag with two i stant porridge pots and a bag of alpen. Stayed with this group before and was good but this time extremly poor service.
Business
10/10
Exceptional
16 Jan 2025
Steven
This inn is basic and without pretense. It is clean and well maintained. There is a pub across the parking lot called The Mermaid which share employees with the inn. The people here are fanastic, always genuinely smiling and friendly.
Leisure Self
6/10
Pleasant
07 Jan 2025
Shem
Asked for a Diuble bed and had 2 single
Business
8/10
Excellent
06 Jan 2025
Joanne

Dated but reasonable value

Stay was pleasant. Bit dated but reasonable value for money.
Friends_and_family Family
8/10
Excellent
05 Jan 2025
Mohd

Good

It was okay,could be better if they would changed towel on daily basis
Partner
10/10
Exceptional
22 Dec 2024
Malcolm

The Mermaid Excels

Great place ample parking ...pub offers variety of food and family friendly. Seperate accomodation clean cosy and very comfortable bed. Check in was friendly and informative check out simple. Ideal place fir exploring ipswich or attending Portman Rd. Liads of retail outlets right next to the place
Friends_and_family Friends
8/10
Excellent
22 Dec 2024
wears

Give it a go

Great stay and location was good for the football
Friends_and_family Friends
10/10
Exceptional
09 Dec 2024
Philip
Great place for an overnight stay, easy walking distance from the station and Portman Road. I’m a Crystal Palace fan and to get three points on our trip to Ipswich Town made it all worthwhile.
Leisure Self
10/10
Exceptional
28 Nov 2024
Lee
A
Leisure Partner
8/10
Excellent
16 Nov 2024
ROBERT
I didn't realize I needed to request fresh towels, or to remove rubbish from the room with room service. First time in England was certainly a learning curve
Business Self
10/10
Exceptional
06 Oct 2024
Peter
Staff were amazing and very helpful
Leisure Family_with_children
10/10
Exceptional
29 Aug 2024
Noureddine
Excellent room and clean,good location and service
Leisure Family_with_children
10/10
Exceptional
26 Aug 2024
Claire
Convenient for our overnight stay.. room adequate and clean .. good size.. only had one towel for two guests. Had to ask for another in reception. Also asked for an iron waiting over 40 mins ... too late as we're leaving g venue..
Leisure Partner
8/10
Excellent
29 Jul 2024
Douglas

Great Business Hotel

Great value for money. Clean modern room with excellent air conditioning and a nice bathroom.
Business
10/10
Exceptional
22 Jul 2024
Penelope
Fantastic manager and staff, couldn’t do enough for us, have been before and will certainly go again, definitely recommend this and the food in the pub/restaurant is superb.
Leisure Partner
10/10
Exceptional
11 Jul 2024
i claudiu
I had a great time
Partner
10/10
Exceptional
13 Jun 2024
Trevor

Lovely excellent

Wow what a nice little gem this is. Why I haven’t found it before. I will definitely be back soon. If you like weatherspoons only mile up road. Restaurant next door only had breakfast that’s was a bargain, book when u check in 7.95 I think it was. Perfect
Business
10/10
Exceptional
03 Jun 2024
Dan
Great stay. Everyone was friendly. Great pub next door plus Starbucks across street. No complaints.
Leisure Self
8/10
Excellent
27 May 2024
Verified traveler
Nice hotel with many shops nearby. Room was just right for a family
Friends_and_family Family
10/10
Exceptional
10 May 2024
Zilvinas
Brilliant hotel
10/10
Exceptional
06 May 2024
JASON

Promotion Break

Great Stay, and to cap it all off Ipswich Town got promoted to the Premier League, Thanks Mermaid Inn
4/10
Poor
28 Apr 2024
Andrew

Good but issues

The hotel was fine and the staff were good however I had no hot water in my room in the morning and despite the duty manager visiting the issue was not resolved. Reception did apologise
Business
8/10
Excellent
27 Apr 2024
Michael

Great little hotel,

Really good hotel which is on the other side of the car park to the pub.
Very modern looking building.
Rooms were clean and comfortable as was the bathroom. Found it really quiet during the night. Pub is handy. It is a good 25 minute walk from the town centre.
Friends_and_family Friends
10/10
Exceptional
03 Apr 2024
Jeremy

Very Good 2 night stay

Comfortable good sized room.
Adjacent pub very handy.
Partner
4/10
Poor
02 Apr 2024
Alan
No parking
Leisure Partner
10/10
Exceptional
28 Mar 2024
MISS
As soon as we arrived we felt very welcome. The lady that greeted us couldn't have been more helpful. We were so impressed we will definitely be going again.
Friends_and_family Family
8/10
Excellent
01 Mar 2024
keith
Lot of noise from above
Leisure Self
8/10
Excellent
18 Feb 2024
Cheryl
Very comfortable stay only disturbance someone trying to enter my room in error I believe. Spy hole useful as I could see him gain entry to room opposite.
Business
6/10
Pleasant
10 Feb 2024
Mandy
Was ok nice room comfy bed but had issues in the restaurant were an order never came as the ticket didn’t go threw to the kitchen , asked for a quiet room before arriving but didn’t get it , no breakfast as were too full …
Leisure Partner
8/10
Excellent
05 Feb 2024
Lynne
Very comfortable. Only one drawback was, Ipswich were playing at home. So if you take your car out of the car park you have a job parking when you get back until the match as finished. They did warn us that it would happen when we checked in
Partner
10/10
Exceptional
18 Jan 2024
Marion
Could not fault it, spent first night in 103 found it a bit noisy, near road, so receptionist changed it to 202 which was excellent [I slept until 9.15 the next day
Self
10/10
Exceptional
12 Jan 2024
Verified traveler

Excellent

Ideally located.
Friendly staff great place to stay.
Business
10/10
Exceptional
07 Dec 2023
Glyn

Highly recommend

Lovely place friendly staff
Business
10/10
Exceptional
05 Nov 2023
Racheal

Good stay shame about the breakfast

Stayed for a show in Ipswich, comfy and quiet east check in. Had meal at the mermaid it's a marstons not bad. We went and had breakfast nearly a tenner for the big one and wife had mushrooms and poached egg on toast, seeded bread.
The big breakfast was not big and disappointing, eggs cooked we'll, bacon cold two tiny sausages horrible, beans luke warm black pudding tasteless. But worse was mushroom on toast, two of the smallest poached egg I have seen but was cooked well and runny put on the plate, one piece of normal bread put on other side not what was stated and one over cook small mushroom on other side. I gave her my tomato as I'm not keen and she couldn't eat it as it had a horrible taste. You can help yourself to the continental but very limited choice, cold tea coffee, couple of cerial porridge in a plastic tub you pour water in and toast. Oh and three pastires, shame really, for breakfast find a cafe or wetherspoons yes wetherspoons their breakfast is cheaper and hundred times better, that's saying something.
Partner

Location & surroundings

Mermaid, Ipswich by Marston's Inns
Yarmouth Road, Ipswich, United Kingdom

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Mermaid, Ipswich by Marston's Inns

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