Name: Salthouse Harbour
Address: Neptune Quay, Ipswich, IP4 1AX, GB

10/10

Exceptional

07 Jul 2026

Lori

I cannot say enough good things about this visit. We were exhausted from our trip and they just were amazing and made us feel great. This place was so rejuvenating and I didn’t even get a chance to try their spa. Their attention to every little detail was awesome. I strongly urge anyone going to Ipswich to stay at this hotel. I wish I could have spent my entire trip there. It is modern in regard to the bathrooms, which I love!, they have air conditioning, everything is spotless, no mold anywhere even though they are next to harbor. So welcoming. And the harbor view from the room was fantastic. Oh and my drinks and my latte in the morning were awesome too! I will make my future uk itineraries include a visit to this hotel.

8/10

Excellent

28 Jun 2026

U

Great location. Facilities great happy nice staff
Only downside was they didn’t have air con in our room. As they said listed building so couldn’t have air con. But they did have a small fan in
The room
Which helped a bit. Never ever wanted air con in any hotel anywhere in the world. But as England is having a heat wave in June. And having trouble sleeping in any bed room
at the moment. Would have loved air con. Even if it was for just one night. Anyway. Lovely breakfast. Delicious. Staff were friendly and charming. Town was nice. Walked past Ed Sheeran pub Thomas Wolsey. Was hoping to see Ed pulling a few pints. But no such luck. Just have to go
Back another time. Take a boat cruise there you won’t regret it.

Family

10/10

Exceptional

31 May 2026

Remi

Gorgeous location right on the harbour, with its own private car park too. Excellent service from the moment we parked up with a very friendly porter who helped bring all of our luggage up which was a brilliant help when travelling with a toddler! The communal areas, lobby and restaurant etc were exceptionally decorated to a high standard.
We had a standard room which although it faced side on towards the car park still had a nice outlook towards the harbour. The room had plenty of space for us and our cot with room to still move around. The fan was also very much appreciated given the heatwave. The bed was very comfortable and large and it was handy having botha bath and shower. The bathroom did seem quite dated in comparison to the ground floor style, the bedroom itself was ok but still could be a bit more modern and the carpet had a couple of large stains.
The breakfast was lovely and service outstanding throughout. All of the staff were so very friendly. We'd certainly return and hope to try the restaurant next time too! Quite busy traffic getting to the harbour area and the parking could be quite tight. Worth keeping windows closed so you don't get awoken by the glass bin collection trucks early in the morning (no fault of the hotel of course). Overall a great stay.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Joseph

Truly wonderful staff who really understand how to make you feel welcome and comfortable without being overly ‘there’. Plenty of space to relax and be ourselves. A couple of the waiting staff outside were a little brusque for our tastes but this is splitting hairs.

Spectacular location and the views over the marina are stunning. The view was well worth the money for a room upgrade in my eyes.

The room itself was spacious and very comfortable. The bath was deep, filled quickly and hot enough for plenty of monkey noises getting it in!

The bed was big and supportive, albeit with a worrying gap in the middle I nearly went through.

The restaurant was simple, elegant and inviting. The food was a real treat. I expected good. I didn’t expect THAT good. Speaking of which, the cocktails were outstanding.

We rounded off our stay with coffee in the sunshine and reflected that this will be our base whenever we’re back in Ipswich.

Many thanks to everyone who made our stay so lovely.

Partner

6/10

Pleasant

17 May 2026

Caroline

I used to stay regularly some 4 years ago but now it’s gone downhill. Parking is charged for, breakfast is extra, bathroom amenities are cheap, no dressing gowns in rooms, quality of bar food has gone down and the atmosphere is missing. We were in 202 and got woken in the night by door slamming (several times) and noise of plant/machinery when it was open, the ground floor public/bar gents did not have a functioning locking mechanism. Comfortable bed, good staff but really not top quality anymore which for that price in Ipswich, it should be.

Partner

10/10

Exceptional

03 May 2026

Nicola

Lovely location and beautiful interior.
Bar and restaurant food and staff very good.
Room was spacious clean and comfortable for a std double.
Secure parking within the harbour just a few minutes walk from the hotel.
Very good value for money and would definitely recommend and stay here again.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Michael

lovely comfortable room with a view over the habour

10/10

Exceptional

15 Apr 2026

David

loved the breakfast
Room spotless
Bed very comfortable
Dinner first class

Self

10/10

Exceptional

11 Apr 2026

Sharon

Exceptional service and great food. Thoroughly recommend!

Partner

10/10

Exceptional

13 Dec 2025

Chris

Room was wonderful, everything and everyone just great. Will definitely be back

Partner

10/10

Exceptional

16 Nov 2025

Abby

Lovely food, drink, staff & ambiance

10/10

Exceptional

28 Oct 2025

Christine

Beautiful room and view . Great staff , so helpful and knowledgeable. Lovely restaurant .

Leisure Self

10/10

Exceptional

12 Oct 2025

Rosalind

We only stayed one night but were very.impressed. Will certainly stay again. Thank you your staff are superb. Thank you

Friends_and_family Friends

10/10

Exceptional

14 Sep 2025

Chris

.

Leisure Family_with_children

10/10

Exceptional

07 Sep 2025

Sandra

Lovely room. Comfortable bed . Balcony with views of the Marina and town. Staff were great. 10/10

Leisure Family

10/10

Exceptional

28 Jul 2025

osen

Everything was perfect

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

jason

Stylish boutique hotel with great staff

Very stylish boutique hotel on the waterfront. The team working there are friendly and professional.

Business

10/10

Exceptional

20 Jul 2025

Christine

My first stay here but not my last. Beautiful location

Leisure Partner

10/10

Exceptional

18 Jul 2025

No

No air conditioning in our room and quite pricey for 1 nights stay without breakfast. Wouldnt have paid price if not attending Ed Sheeran gig. Lovely hotel but not worth price tag

Leisure

10/10

Exceptional

12 Jul 2025

Ken

Just Understated Luxury

10/10

Exceptional

05 Jun 2025

Emma

Lovely hotel, with great service and beautiful rooms

Partner

10/10

Exceptional

03 Jun 2025

Brian

Excellent.

Partner

10/10

Exceptional

18 May 2025

Ann

Excellent all round

Leisure Friends

10/10

Exceptional

10 Apr 2025

Ian

Great location on the harbour. All the staff we met were very helpful and friendly. Room was comfortable and clean. Limited parking which is chargeable if not booking direct. 15 minute walk to town centre. We didn’t use the restaurant but looked nice with locally sourced goods.

Leisure Partner

10/10

Exceptional

13 Mar 2025

Verified traveler

James Martin

Amazing, lovely room, attentive staff and breakfast tasty

Partner

10/10

Exceptional

07 Mar 2025

debbie

Comfortable relaxed stay

A very comfortable overnight stay.
It would be nice to have a larger bar area.
Our room was clean and comfortable

Partner

10/10

Exceptional

16 Feb 2025

Nikki

When we arrived we had a chance to upgrade to the penthouse suite. Wow an amazing view of the harbour. And the room was beautiful. I will definitely come again.

Partner

6/10

Pleasant

12 Feb 2025

James

Dated room s

Business

8/10

Excellent

05 Dec 2024

Karen

Great views of the marina. Lovely designed

Business

10/10

Exceptional

01 Dec 2024

Kevin

Stunning views across Marina

Stunning property with a stunning view across the marina. Great restaurant with really friendly efficient team.

Partner

10/10

Exceptional

11 Nov 2024

Andrew G

My third time now

Not my first time here. It's a nice place. Rooms are a high standard. Breakfast is very good.

Self

10/10

Exceptional

26 Oct 2024

Helen

The interiors are well thought out, decorated with quality and often unusual items. I especially loved the Lloyd loom dressing table chair on castors, presumably once an office chair. Really comfortable bed and chairs in the room, lovely toiletries, good tea, coffee and biscuits selection. We were very lucky to have a marina facing room with a little balcony. We had a couple of drinks on room service, all very prompt. The bar area was a lovely area to relax in the evening and the restaurant was busy, bustling and cosy. We didn’t have dinner but did have a lovely breakfast. The staff are fabulous. Discreet, efficient and friendly. Couldn’t fault the service here, some of the best I’ve experienced. We would definitely stay again.

Leisure Partner

10/10

Exceptional

18 Oct 2024

Caroline

The hotel is right by the harbour with a pretty view. The street in front is one way and not a thoroughfare, so was quiet. The hotel is a few minutes walk to the centre of town, and there are many pubs and restaurants close by. The staff were friendly and extremely helpful.

Leisure Family

8/10

Excellent

18 Oct 2024

Robert

Forgotten Diners

Service for dinner was poor. We were served our mains course but once finished the dirty plates were left on the table for an hour and it was only then we were asked if we wanted a dessert.

Partner

10/10

Exceptional

13 Oct 2024

Keith

The Salthouse Harbour Hotel is great

It was about our 5th or 6th stay at the Salthouse Harbour Hotel - we love it , excellent quality, fantastic views of the Ipswich Marina. Staff are helpful and friendly. Restaurant top notch, we really enjoyed the breakfasts and dinner. Thank you to everyone at Salthouse Harbour Hotel. See you again soon.

Partner

10/10

Exceptional

05 Oct 2024

Jonathan

A wonderful stay many thanks

Business Friends

10/10

Exceptional

28 Sep 2024

Robert

Great spot along the harbour. Friendly staff…only downside for me was the bed was way too hard.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Nettie

Whole experience was excellent

Leisure Partner

10/10

Exceptional

08 Sep 2024

Rob

Loved it and truly blown away with the hotel, rooms and staff. Booked for a work event including overnight and myself and the team couldn’t have wished for a better venue

Business Self

10/10

Exceptional

16 Aug 2024

Dawn

Ipswich happy place

The ambience was exactly as expected facing into the quay. Perfect

Partner

10/10

Exceptional

15 Aug 2024

Olalekan

Great service overall

10/10

Exceptional

31 Jul 2024

Ingrid

Lovely but would like a different view from 408

Lovely as always but can i have a room on the other side Marina view next time. Thanks so much 🙏

Business

10/10

Exceptional

23 Jul 2024

Jan

Harbour delights

A very relaxing and comfortable stay, a spacious room with an extremely comfortable bed and lovely bathroom with a 'free standing bath'. Room was very well laid out with furniture and tasteful decorative features. We had a Juliette balcony that framed the view of the Neptune Harbour immediately outside the hotel front. The staff were very attentive and friendly, especially the Manager who greeted us and reassured us upon our arrival. Everything was conveniently located and there was a high standard of service and great quality food and a great range of dishes to choose from.

Partner

10/10

Exceptional

21 Jul 2024

Mrs R M M

Lovely stay

Great room
View on marina
Lovely decor of hotel throughout

Partner

10/10

Exceptional

17 Jul 2024

Ingrid

Great but where's the Copper Bath?

As wonderful as always. But a room with a Copper bath and Balcony - that I've been lucky enough to be upgraded to in the past - would be the ULTIMATE gift.

Business

6/10

Pleasant

05 Jul 2024

Alison

In some ways the hotel was great, the room was large and well decorated and the desk team welcoming. However, there is no parking, no irons and ironing boards in the room, no-one picked up when we dialled for service - we tried 8 times, the bathroom had considerable damp issues and all of this detracted from wanting to stay here again.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Duncan

Wow!

What a gem of a hotel, situated right on the harbour with views across the marina.the staff were all so friendly and helpful, happily going above and beyond to provide 'wows'. We only had a standard room, but, in line with the whole hotel, it was beautifully and quirkily furnished, clean and well appointed. So lovely also to be served a top quality breakfast, without self service at a buffet. Not cheap, but highly recommended. Overall probably the best hotel experience I have had! We have no plans to visit Ipswich again, but I'd love to be able to move this place around to wherever I plan to visit.

Partner

10/10

Exceptional

08 Jun 2024

Mary

A lovely hotel. The staff were excellent and ready to serve all our requests.
Great location on the quay and close to the town.
We would definately stay there again.

Leisure Family

10/10

Exceptional

06 Jun 2024

Marie

Very nice enjoyed my stay.

Leisure Self

8/10

Excellent

28 May 2024

carol

Great Hotel on the Harbour, excellent location.

Leisure Partner

10/10

Exceptional

26 May 2024

julie

Hotel was fabulous and quirky with great staff, lovely food and located on the harbour, filled with beautiful million pound yachts.
However, move away from the harbour and the surrounding area and town centre is the worst I've ever seen. Derelict buildings, unsavoury characters, vape, kebab and other undesirable shops.

Leisure Partner

10/10

Exceptional

26 May 2024

Jamie

Lovely hotel

Nice hotel in excellent condition. Great location, ideal for getting round the harbour and into town.

Partner

10/10

Exceptional

26 May 2024

Jodie

I love staying here, its a beautiful hotel. Great views of the harbour, and walking distance to some bars & restaurants.
This time i brought the dog, and they left a toy and bowl for him, which is such a cute touch.
Highly recommend it

Leisure Pet

10/10

Exceptional

23 May 2024

Verified traveler

Amazing food with a view

From check in to check out all of the staff were so welcoming and friendly and nothing was too much trouble. We ate in the restaurant, the food was amazing and it was a really relaxing and enjoyable experience. We had a marina view room which was large and beautifully decorated, very comfortable king size bed and large bathroom with gorgeous soaking tub and powerful shower. Would definitely stay here again and thoroughly recommend

Partner

10/10

Exceptional

12 May 2024

Andrea

Would highly recommend the Salthouse Harbour Hotel

Wow what a lovely hotel, staff so very welcoming and very helpful. Room was immaculately clean. We booked one night as we had tickets to see Fishermans Friends at the Regent Theatre. Was perfect walking distance. Great view of the waterfront from our window even though we were in a room on the side. Breakfast was really well cooked. Would highly recommend. We loved our stay here

Partner

8/10

Excellent

28 Apr 2024

kay

Property was very well situated for bars and restaurants good parking facilities and very friendly staff

Leisure Friends

10/10

Exceptional

14 Apr 2024

Simon

A touch of quality overlooking a beautiful marina

The Salthouse is continually a fabulous hotel to visit, due to its location, high quality and comfort of the rooms.

Partner

8/10

Excellent

14 Apr 2024

Sharon

Very comfortable spacious room. A little noisy from a busy neighbouring bar and loud passers by in the early hours! One criticism is lack of USB charging facilities - though reception were able to loan an adapter.

Leisure

10/10

Exceptional

07 Apr 2024

Katherine

A great stay - lovely large room with stunning views & friendly service. We visited during storm Kathleen so it was very windy. Possibly the balcony doors need checking as the wind whistled through quite loudly - room 411. We ate in the restaurant - we had breakfast & Sunday roast - both of which were really good. Thank you!

Leisure Partner

10/10

Exceptional

02 Apr 2024

Thu an

We stayed here for one night over Easter break. From the moment we arrived to the moment we left was a wonderful experience! The staff were extremely helpful and the service was exceptional!

We had the afternoon tea experience at Salthouse and the food selection was amazing. Even my fiancée who isn’t an afternoon tea person was impressed! If we didn’t already have dinner reservations elsewhere we would have happily booked dinner at the restaurant as the food was top notch.

The room we had was just perfect for us. Spacious and comfy, with wonderful features of the building shown throughout.

We would definitely be back again! Thanks again to the wonderful staff !

Leisure Partner

8/10

Excellent

01 Apr 2024

Peter

Lovely condition hotel was really disappointing for £159 you had such poor Tv service within the room , bar service was also dreadful after 11

Friends_and_family Friends

10/10

Exceptional

22 Mar 2024

Sarah

They parked the car for us nice touch

Leisure Friends

10/10

Exceptional

05 Mar 2024

Cheryl

Exceptional Hotel

We’ve stayed at the hotel many times and it never fails to deliver. The service, rooms and clealiness are outstanding.

Business Partner

10/10

Exceptional

03 Mar 2024

Tracey

Very quirky interior . Excellent staff, very professional , polite and friendly . The food in the restaurant was fabulous and reasonably priced. The marina was nice but nothing special
about Ipswich town centre.

Leisure Friends

10/10

Exceptional

28 Feb 2024

Ingrid

Fabulous!

Fabulous as ever. Looking forward to returning in a few weeks.

Business

8/10

Excellent

13 Jan 2024

Ingrid

As excellent as always but Restaurant menu rehash

As excellent as always. Returning again to my place from home. Thanks for always taking care of me. Could do with a change up of restaurant menu, offering more options at a more competitive price. Maybe some basics that aren't all sauce based or rich, as many people can't digest such rich food.

Business

10/10

Exceptional

01 Jan 2024

Paul

The hotel is a beautifully converted Salthouse. It has modern amenities but has maintained the old character of the building.
The staff were excellent; very friendly and efficient. I would definitely stay there the next time I'm in Ipswich.

Leisure Self

10/10

Exceptional

27 Dec 2023

Mark

Staff were super friendly and helpful. Best location in Ipswich. Rooms comfortable and great view of the marina. Highly recommended.

Leisure Family

10/10

Exceptional

18 Dec 2023

Kathy

Great stay

The beds need thicker mattress pads to hide the buttons in the mattresses. Everything else was perfect. Lovely helpful staff

Partner

6/10

Pleasant

24 Nov 2023

Jake

Generally okay, have stayed before in this hotel and was impressed.
This time, bar staff rude and obnoxious.
Radiator dripping inside all night, poor nights sleep

Business

10/10

Exceptional

23 Nov 2023

Ingrid

As wonderful as ever and looking forwards to coming back next month.

10/10

Exceptional

19 Nov 2023

Harry

Excellent stay, friendly and helpful staff and lovely food. We have stayed several times and always an enjoyable experience

Partner

8/10

Excellent

18 Nov 2023

Kathleen

Oo

8/10

Excellent

05 Nov 2023

Marie

Anniversary break

We stayed 3 nights, i broke my toe getting out of the shower as its high, i didnt realise it till that night when i took my boot off i asked reception for some surgical tape which i got and told girl on there id done it before so i knew to tape the 2 toes together. My husband mentioned it to a manager in passing when he was at the bar and he said \" she did it before didnt she?\" , he didnt bother come over to me or ask how i was and it was not put in the accident book either, this in my opinion is very unprofessional and poor management , its not cheap in there and we paid top notch so expect a bit more courtesy even if he didnt care. I did say something when we checked out and the girl was also surprised at this . Disappointing to say the least .

Partner

10/10

Exceptional

05 Nov 2023

Alexander

Weekend getaway

Absolutely lovely hotels with fantastic friendly professional staff, nice location overlooking the river with plenty to do within walking distance. Will certainly be returning there for a weekend break.

Partner

10/10

Exceptional

29 Oct 2023

Maria

Recommend this hotel

Lovely hotel and great location, parked with ease in their car park too.

Partner

10/10

Exceptional

23 Oct 2023

Shirley

Great place to stay

Spotlessly clean, great service and a good quality breakfast.

Partner

8/10

Excellent

01 Oct 2023

Michael

Nice hotel in good location, very nice rooms, easy free parking looked after by concierge. Very friendly and helpful staff. Shame that upon arrival receptionist asks if you would like to purchase an upgraded room instead of automatic upgrades being given where available.

Leisure Partner

10/10

Exceptional

23 Sep 2023

Leroy

Location right on marina with access to multiple restaurants and pubs, and a great view. Hotel food is first class all the way, and the bar is excellent. Service is top notch. I have done a lot of traveling in my life- this is my favorite hotel.

Leisure Family

10/10

Exceptional

18 Sep 2023

David

1 night in Ipswich

Lovely hotel, large spacious rooms and great service.

Business Self

10/10

Exceptional

16 Sep 2023

Tracy

Return visit

Still as good as my last visit 15 years ago
Staff exceptional

Partner

8/10

Excellent

09 Sep 2023

Caroline

Love this hotel, the only place in Ipswich I’ll stay even though they have dispensers of shared soap/shampoo eta,,j

Partner

10/10

Exceptional

29 Aug 2023

Henry

Great pet friendly hotel

Great pet friendly hotel. Very modern, spacious and comfortable room. My only observation was that there was no means to regulate room temperature, either up or down. It was good that it was a typical British summer and wasn’t too hot.

Friends_and_family Family

8/10

Excellent

15 Aug 2023

Susan

Pleasant stay

Pleasant stay, room a bit smaller than anticipated but comfortable.
We thought it perhaps a little overpriced. We had a Marina view room with small balcony, lovely outlook.

Partner

10/10

Exceptional

07 Aug 2023

Steve

Superb stay, as usual

We always love staying at the Salthouse. Our stay was superb, as always. Staff are great, and really glad parking seems to be a lot better now by having staff park your car in an overflow car park for you

Friends_and_family Family

8/10

Excellent

20 Jul 2023

Ingrid

I'll be back, as can't beat your Harbour views

Lovely stay and always good to come back to this marvellous hotel. Locals state it as the best hotel in Ipswich, and I have a mind to agree.

Only thing that would have made it better this time was a complimentary upgrade and the £10 beverage credit being given - I did as the receptionist, and she stated it was, but from the invoice, it was obvious it had not been.

But, I'll be back, as can't beat your Harbour views and quality of service.

Business

6/10

Pleasant

17 Jul 2023

Darren

Great Location, Lovely Hotel, Overpiced

Had a wedding reception at Isaacs next door so took the opportunity to stay at this lovely hotel. Whilst the common areas are very well kept, the room left a bit to be desired. Looked tired and dirty in places and the bathroom leaked water into the room itself. Would have been fantastic at a £150-£180 price point but at well in excess of £200 not including breakfast this is way too expensive.

Partner

8/10

Excellent

03 Jul 2023

David

Best in Ipswich, fab staff

Service of the staff was fantastic, best i've had in UK for sometime. rooms were OK, could do with Air-Con, you'd expect it for the prices charged. nice location. Art and decor inside the hotel is cheap, interior designer went on a horrific shopping spree.

Friends_and_family Family

6/10

Pleasant

25 Jun 2023

Stephen

No air conditioning in the room. It was uncomfortably hot and difficult to sleep. At this price point air conditioning is expected.

Leisure Partner

10/10

Exceptional

23 Jun 2023

NGOZI

The room was nice and the breakfast

Leisure Family_with_children

8/10

Excellent

10 Jun 2023

Andrew

Lovely property but some of the rooms (mine) had small windows - nothing like the pictures.
Parking a challenge and VIP benefit has to be asked for.
Breakfast expensive compared to other waterside locations

Leisure

8/10

Excellent

29 May 2023

Michelle

Hotel stay

The room was nice, the water spread I’ve the bathroom floor when I used the shower, I had to mop up the water with towels so it did not spread onto the carpet in the room

Friends_and_family Friends

10/10

Exceptional

01 May 2023

Roger

Great location on the harbour. Met on arrival and our car was dealt with by valet service. We had a great stay.

Leisure Partner

10/10

Exceptional

20 Apr 2023

Darryl

Salthouse Harbour Hotel

Fantastic time from start to finish. All staff were very friendly and helpful. Standard room was bigger and better than expected.

Partner

10/10

Exceptional

11 Apr 2023

John

Fantastic staff , wonderful breakfast , I would definitely stay again.

Leisure Partner

10/10

Exceptional

03 Apr 2023

Julie

Lovely hotel with fantastic photos

Beautiful hotel in a lovely location . The service was amazing . They even park your car for you !

Partner

10/10

Exceptional

28 Mar 2023

James

Lovely stay with lovely views

Thoroughly enjoyable stay with some first class breakfasts, It was a special 50th birthday treat and we were made to feel very welcome. We had a nice card wishing us a nice stay. The room and the view were a very high quality.

Things to improve upon. I think to make it clear that we should have gone to the overflow car park first before arriving at the venue. We arrived there not knowing where to park and we assumed that the car park would be next to the building - it wasn't super clear from the email. The only thing wrong with the room was a cracked bathroom mirror (we were in 3-11)_

Friends_and_family Family

10/10

Exceptional

27 Mar 2023

Verified traveler

nice size room, although the bar staff could do with some training re drinks

Leisure Partner

10/10

Exceptional

12 Mar 2023

John

The hotel has excellent decor and sutuated in an ideal position beside the marina. Felt as though we were staying abroad like St. Tropez with the great outlook.

Leisure Partner

10/10

Exceptional

06 Mar 2023

Richard

Very satisfied customer

The hotel is situated in a great location overlooking the marina.
The valet parking was a great service.
The restaurant was superb and they catered very well for my wife's coeliac condition.
The room was wonderful.
Would definitely return if ever in that area.

Partner