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Novotel Ipswich Centre

Ipswich · United Kingdom

Grey Friars Road.View location

8.6/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location9.4/109.4
Neighborhood8.4/108.4
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Ipswich Centre

Make yourself at home at the Novotel Ipswich Centre hotel, just a few steps from the vibrant waterfront and city centre. The stylish, modern rooms will give you and your family plenty of space to unwind, relax and you'll enjoy delicious food fresh from the in-house Restaurant.

Complete with a multi-purpose gym, and pet-friendly facilities, (pet charge £15 per pet per stay). We are now cashless for room payments. We look forward to welcoming you to the Novotel Ipswich.

Read more about this hotelShow less

A stay at Novotel Ipswich places you in the heart of Ipswich, steps from St Peter's by the Waterfront and Wolsey's Gate. This hotel is 0.1 mi (0.2 km) from Cardinal Park and 0.2 mi (0.3 km) from Cineworld Ipswich.

Make yourself at home in one of the 101 air-conditioned rooms featuring LCD televisions. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Ipswich? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 15 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number GB198502142
    • No visitors or unregistered guests are allowed in guestrooms.
    • Property Registration Number GB198502142
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 15.95 per person
    • Uncovered self parking fee: GBP 7.00 per night
    • Pet fee: GBP 15 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Polish

Nearby attractions

St Peter's by the Waterfront 0.1 km / 0.1 mi
Wolsey's Gate 0.2 km / 0.1 mi
Dance East 0.2 km / 0.1 mi
Cardinal Park 0.2 km / 0.2 mi
Stoke Bridge 0.3 km / 0.2 mi
Cardinal Thomas Wolsey Statue 0.3 km / 0.2 mi
Cineworld Ipswich 0.3 km / 0.2 mi
The Willis Building 0.3 km / 0.2 mi
Blackfriars 0.4 km / 0.2 mi
Ipswich Tourist Information Centre 0.5 km / 0.3 mi
Custom House 0.5 km / 0.3 mi
Ipswich Film Theatre 0.5 km / 0.3 mi
Jean Ingelow House and Archway 0.6 km / 0.3 mi
Ancient House 0.6 km / 0.4 mi
Portman Road 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
Show 35 more facilities & services
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Terrace
  • Luggage room
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • FaxExtra charge
  • Children playground
  • Sauna
  • Hot tub
  • Green Key (FEE)
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
  • Horse ridingExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Novotel Ipswich Centre

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel Ipswich Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 18 m²TWN.SU
    TWIN SUPERIORPhoto unavailable6 photos

    Novotel Ipswich Centre

    TWIN SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Novotel Ipswich Centre

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Novotel Ipswich Centre

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Novotel Ipswich Centre

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Novotel Ipswich Centre

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BED • 1 Bedroom • 18 m²DBL.EJ-QN
    DOUBLE EXECUTIVE QUEEN BEDPhoto unavailable6 photos

    Novotel Ipswich Centre

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Room amenities

    • Ironing set
    • TV
    • Hairdryer
    • Bathroom: 1
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 18 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Novotel Ipswich Centre

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 18 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable6 photos

    Novotel Ipswich Centre

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE QUEEN BEDDouble or Twin • EXECUTIVE QUEEN BEDDBT.EJ-QN

    Photos are not available for this room type.

    Novotel Ipswich Centre

    Double or Twin EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Novotel Ipswich Centre

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 18 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable6 photos

    Novotel Ipswich Centre

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2

    Photos are not available for this room type.

    Novotel Ipswich Centre

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Ipswich Centre

8.6
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.4 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Jack
Very good, allowed early check in, clean room, great shower.
10/10
Exceptional
13 Jul 2026
sarah
Great location for a one night stay, clean room and very quiet which was lovely. The aircon was great and I asked for a room away from the room which was supplied.
Troy on reception was amazing great customer services which is very rare.
Would I stay again yes I used it for a nights stay after a great day at Jimmy’s farm. Car park was good and cost £7 for the whole time
Partner
8/10
Excellent
02 Jul 2026
Jamie
Enjoyed my stay, the hotel was clean and tidy and had good amenities including a great breakfast and dinner was convenient rather than 5 star.

The other challenge was onsite or limited onsite parking.

Would I stay again, yes I would if I am back visiting my client.
Self
10/10
Exceptional
29 Jun 2026
Jaiminbhai
Excellent stay.
10/10
Exceptional
23 Jun 2026
Alexandre
Very nice place to get in
10/10
Exceptional
22 Jun 2026
Sarah
Comfortable, clean room. Only stayed one night so didn’t use facilities.
Partner
10/10
Exceptional
11 Jun 2026
James
Great stay, great location
Self
10/10
Exceptional
06 Jun 2026
BARRY
Very nice, clean room for the money, good car park, nice polite helpful staff
Partner
8/10
Excellent
03 Jun 2026
Nigel
Excellent location for Ipswich Town centre and the marina, no problem parking in the car park. The room was clean and comfortable with good facilities, bath, shower TV, tea and coffee etc. Breakfast was a buffet with a reasonable selection of hot and cold options.
Self
10/10
Exceptional
02 Jun 2026
Sarah
Our stay was great. Staff were friendly and helpful and room was clean and comfortable. The only area that needs improving is the children’s area. There were a lot of broken toys and random bits which made it difficult to play with.
Partner
10/10
Exceptional
23 May 2026
Christine
Great central location with parking. Well presented accommodation with very friendly and helpful staff.
Excellent choices at breakfast for all diets.
Lovely ambience.
Partner
10/10
Exceptional
02 May 2026
Sindy
Helpful staff. Great location.
Friends_and_family Friends
10/10
Exceptional
26 Apr 2026
SIMON
Always clean and tidy. Front of house always helpful and welcoming.
Self
10/10
Exceptional
25 Apr 2026
Arnie
Very nice hotel with restaurant and fitness center. Very close to the waterfront and 10 minute walk to shopping and restaurants in city center.
Family
10/10
Exceptional
13 Apr 2026
Kirsty
Everything perfect, the room nice and clean, staff nice and kind and welcoming, breakfast nice and hot.
Partner
8/10
Excellent
12 Apr 2026
Harald
No breakfast
8/10
Excellent
06 Apr 2026
kelly
Very clean, staff friendly. However there was alot of doors slamming at night (other visitors so not the hotel or staff fault)
Partner
10/10
Exceptional
03 Apr 2026
Benjamin
Very convenient access to town centre, limited parking at hotel but plenty in carpark over the road.
Rooms was clean and well presented. Good choice at breakfast
Self
10/10
Exceptional
29 Mar 2026
Peter
The breakfast very nice, eggs cooked to order of you wanted. The room was decent, the staff friendly. The location was great or the theatre or the football stadium
Partner
8/10
Excellent
14 Mar 2026
Christine
Staff were excellent ,everything was clean and room size good. Bathroom spotless with nice fluffy towels. Breakfast was plentiful and good,the only minus being the coffee .
Ask for a room at back of hotel ,less noise
Partner
6/10
Pleasant
03 Mar 2026
Emmanuel
The Lounge area was very nice, lovely reception staff and great breakfast but any joy ends there.
The corridor towards my room smelt so bad. My room was tired and the kettle was damaged and riddled with lime scale. There was also a very musty smell in the bathroom.
However, the worst thing was that the sound of traffic filled my room all night snd kept waking me up.
I’ve stayed here a few times and never heard the traffic so probably down to the location of my room 😞
Self
10/10
Exceptional
06 Feb 2026
Charlie
Great executive room. Friendly staff.
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Julie
Lovely large clean room
Friends_and_family Friends
10/10
Exceptional
22 Jan 2026
David
Great location, £7 for 24 hour parking with a nice spacious room with free WiFi. Breakfast superb too
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
David
Spacious room
Great Breakfast
Good wi fi
Ample Parking
Good Location
Good shower
Business
10/10
Exceptional
18 Dec 2025
Richard
It was nice and tidy. Not enough outlets on the bed side of the room. Had to stretch cords for chargers. 1 more outlet on the headboard side would make it easier.
Friends_and_family Family
8/10
Excellent
12 Dec 2025
Philip
Nice room, quiet even though its a large junction, bar was nice, food was pretty good
Leisure Self
10/10
Exceptional
08 Dec 2025
Jack
all around good stay
6/10
Pleasant
07 Dec 2025
MICHAEL
The sound proofing of the hotel
Business
6/10
Pleasant
06 Dec 2025
Jamiu
Staff was helpful, room service food was really bad
10/10
Exceptional
26 Oct 2025
SIMON
Name check for Jordan ( front of house ) This gentleman went above and beyond. As ITFC were playing at home I had to park temporarily on yellow lines in the car park. He offered to move his own car do I could park.
Leisure
10/10
Exceptional
24 Oct 2025
ANDREW
Decent in all respects.
Friends_and_family Family
8/10
Excellent
20 Oct 2025
Dr Sotiris
Clean and tidy comfy room
Business
6/10
Pleasant
07 Sep 2025
Martijn
Very modern, clean rooms, and nice atmosphere.
Only problem was staff. Mostly lack of. Had to wait a while because no one was there for checkin. After 10-15 min other (friendly) staffmember checked us in. Other minor issue was taxis. Staff wil not order them for you. You have to do this yourself. Although its not a problem i never had to do this in any hotel i’ve been to.
Leisure Family
10/10
Exceptional
29 Aug 2025
Martyn
Lovely helpful and friendly staff. Rooms were clean and spacious. Great location with walking distancenof the train station and city centre. Would highly recommend
Leisure Partner
8/10
Excellent
16 Aug 2025
David
There are some great Positives about Novotel Ipswich. It’s nicely situated with the town centre (and restaurants) a short walk one way and the waterfront a short walk away the other way. The staff in the hotel are friendly and reception was welcoming. Cannot comment on the food as didn’t partake. Breakfast if pre-booked was £15.95 pp. there are options nearby instead. We had a room on the car park side of the hotel which, whilst not a great view, was at least quiet. The opposite side is by the inner ring road and may be noisy. The car park has signs indicating that it’s £20 per 24h to park. If staying don’t take any notice of that and instead pay at Reception £7 for 24h. Didn’t see any cheaper alternatives nearby. Room comfortable enough but my feeling was that it’s a borderline 4* and probably a high 3* as services and additions were limited. I found the guest WiFi poor in the room (3rd floor) and the TV
10/10
Exceptional
15 Aug 2025
Richard
Ideally located hotel for town centre and station. Room comfortable and very clean, staff friendly and helpful. Breakfast good.
Business_and_leisure Self
8/10
Excellent
09 Aug 2025
David
Easy parking and a very well located hotel to walk around the town.
Business_and_leisure Partner
8/10
Excellent
08 Aug 2025
Jeremy
Limited evening menu choices, excellent breakfast options.

In room fridge and safe were both faulty.
Leisure Partner
10/10
Exceptional
06 Aug 2025
Michael
Very good hotel. Nice location near both the waterfront and the city centre. Very helpful staff.
8/10
Excellent
02 Aug 2025
Jack

Always good.

Stayed at the Novotel many times, always clean and tidy and the rooms are very good.
Self
8/10
Excellent
31 Jul 2025
Emmanuel

Nice comfy hotel

A nice comfy hotel with good looking reception and dinning areas. I enjoyed my night there. Had breakfast in the morning and it was lovely. Only downside is I requested my receipt by email and left my details @ reception but didn’t receive it as promised.
Business
6/10
Pleasant
21 Jul 2025
Jeff
The quality was poor. An executive room was just a regular room. There was mold in the window. Staff was hard to come by and you end up waiting a while. The staff even messed up my food order. The drink order they tapped the keg dry, decided to replace it, and use the same half from the tapped keg glass to complete my order after stating it wasnt to quality and you cant have it. Only one elevator. No dog amenities and the information about dogs was unclear. You cant leave them alone in the room even if you assume liability and pay for a deposit.
Leisure Pet
10/10
Exceptional
17 Jul 2025
Kathleen
Great location, walking distance to train station and downtown shopping/restaurants. The service was great and the breakfast was good. The hotel seems to be in the process of renovating. Our room was comfortable though the mattress was a bit hard for my taste. Slept very well though.
10/10
Exceptional
20 Jun 2025
Jonathan
Excellent hotel. Comfortable rooms and great showers. My one small gripe is that it would have been great if the fridge in the room had water in it - even a bottle of tap water!
Business
10/10
Exceptional
20 Jun 2025
Roland
Very comfortable stay, good location, short walk into town centre.
Nice breakfast, though short of vegan options..
Would come back.
Leisure Friends
10/10
Exceptional
06 Jun 2025
Patrick
Great location, friendly staff, and clean environment
Friends_and_family Family
8/10
Excellent
28 May 2025
Brian
Great location
Friends_and_family Family
10/10
Exceptional
22 May 2025
Ian Martin
Staff very efficient and friendly. Room and service areas spotless and buffet breakfast very good and kept well refreshed.
Self
10/10
Exceptional
13 May 2025
Mark
Novotel is a lovely hotel, Lovely & helpful staff, very clean and a nice feel, we will be coming back for sure fairly soon. More areas to visit. I would give this hotel 10\10 and we rarely give that score.... Mr & Mrs Reed....Thank you Novotel.
10/10
Exceptional
12 May 2025
Cheryl
Great central location good standard hotel and all services in house or nearby.
6/10
Pleasant
03 May 2025
Ian
tv was of poor standard. pillows was terrible. noisy location
Leisure Partner
8/10
Excellent
23 Mar 2025
martin
Good value for money, clean and good location for town and theatre, although did feel a little unsafe at night walking back due to noisy groups and environment but perhaps that's an age thing ( mid sixties).
Leisure Partner
10/10
Exceptional
04 Mar 2025
Linda

Fabulous

Wonderful newly renovated hotel breakfast was delicious and the employees were so attentive
Partner
10/10
Exceptional
05 Feb 2025
AS

Great stay

Lovely
Business
10/10
Exceptional
05 Feb 2025
AS

Lovely

This is an excellent hotel in Ipswich. Cosy and friendly. Clean and comfy beds with modern bathrooms.
We all had a good stay my colleagues and I.
Business
8/10
Excellent
03 Feb 2025
Sandra
Everything was great except we could not work the tv in the evening and then it switched itself on at 4 am! Not what we wanted or expected
10/10
Exceptional
29 Jan 2025
Osman
We like this hotel
Partner
8/10
Excellent
12 Jan 2025
Dean
Good
10/10
Exceptional
30 Dec 2024
Keith

Excellant Hotel

Excellant Hotel and Saff.
Great breakfast and service
Partner
10/10
Exceptional
21 Dec 2024
Giles
The hotel was superb and the biggest choice of breakfast i think i have ever seen. The rooms are fresh and the bar area and reception are spacious.
We had a really pleasant stay
Leisure Partner
8/10
Excellent
19 Dec 2024
Christopher
It would be helpful to have towel rails in bathroom and some coat hooks also. A small wasbasin in separate toilet would be good. Some instructions regarding the heating system would help.
6/10
Pleasant
12 Dec 2024
Nathan
Paid for parking than got fined, parking was a nightmare spaces you had to climb out the window to get out, the fine added insult to what was a joke. otherwise ok bar closed early.
Leisure Self
10/10
Exceptional
07 Nov 2024
Peter

Relaxing stay

Great overnight stay in large comfortable room. Drinks and food a little pricey but hey-ho
Partner
6/10
Pleasant
28 Oct 2024
stuart
The hotel is OK, it's owned by a cost cutting company. It has no character, it's purely functional. It is clean, the people working there are doing their best. The breakfast offering is appalling, just the cheapest, nastiest food substitutes, scrambled egg out of a pre-made bag and cheap nasty bread.
Leisure Self
8/10
Excellent
05 Oct 2024
Jim
Room was really nice clean spacious with a fridge very comfortable bed. Only downside was the awful smell from the bathroom drains.
Staff were great and breakfast was excellent
Partner
8/10
Excellent
03 Oct 2024
Dean

Warm & friendly welcome!

We had a really warm, friendly welcome from the lady at the reception desk when we arrived. Our room was comfortable & clean. The rooms are big. There's not a hug amount if furniture in the rooms but it exactly as pictures show and funtional. The bar area was nice, very quiet but didn't bother us. We had a few games of Pool which was an unexpected nice touch. This hotel was everything I would expect for the money, if not more. Great location to walk to the Marina where we gad a lovely meal at the Bistro on the Quay!
Partner
6/10
Pleasant
30 Sep 2024
Daniel
Room smelled of blocked drains. Very bad when using shower or sink
Business
8/10
Excellent
29 Sep 2024
Thomas
.
Leisure Partner
10/10
Exceptional
13 Sep 2024
Linda
All the staff were really friendly and helpful. The man helping with breakfast service couldn’t do enough for us food was good. Nice and fresh.
10/10
Exceptional
29 Aug 2024
Ali

The perfect stay

Super super clean, helpful recycling facilities, comfortable room, thoughtful touches, modern bathroom. Really really happy - exceptionally good value for money, excellent customer service with the personal touch. Will definitely return. Excellent base from which to explore nearby Suffolk coast. Great position a very short walk (under 5 mins) from Ipswich waterfront/marina.
Partner
10/10
Exceptional
06 Aug 2024
Razvan

Excellent quality

It was a great stay, the room was spacious, the breakfast was good, it was very clean but a bit pricey
Friends_and_family Friends
8/10
Excellent
06 Aug 2024
Sean

Convenient and Clean

Convenient location in Ipswich. Works for business requirements.
Business
2/10
Poor
05 Aug 2024
Verified traveler

Two night dreadful stay.

I stayed at this for two nights here in Ipswich. The place was refurbished to the current style. There are some disappointments unfortunately. I was first disappointed by the logistics parking vehicles. I paid for parking using \"Pay by Phone\". However, it was found out during check-in, I get discounts. What a wasting money! While the room was refurbished and well air conditioned, the soundproof and the loud door banging by other people threw me off quite a lot during my stay. I had to put the headphone all the time. The sofa in the room was useless. The sofa seemed detachable and not in the wall fully. If it detaches, it could easily go into an injury. Breakfast - I have no comment for this was. I was not satisfied with the food quality. I was also not satisfied by the quality of the service. The plates were really hot(!) and witnessed guests including myself had to use the paper napkins to hold the plate. Why not putting the plates on the side once its warm enough? While the place is in Ipswich, the professionalism was not there. For example, I tried to sort out the parking in the morning of the second day, I waited for ten minutes in the reception, but no body was there. It is important that somebody needs to be at the reception desk should the guests need help all the time. So based on my comments, there are some improvements needed.
Self
10/10
Exceptional
04 Aug 2024
Sharon
Staff were very polite and helpful and the rooms were lovely and clean . Will Definately visit again an enjoyable experience
Leisure Family_with_children
10/10
Exceptional
02 Aug 2024
samantha
The stay was perfect from start to finish
Partner
10/10
Exceptional
02 Aug 2024
Stephen
Nice and central for ipswich, but not right in the centre about a 5 minute walk from the town centre, the waterfront, and the station . The staff were lovely. The gym was small, but clean and more than enough for a weekend stay.
Would definitely use again.
Leisure Partner
8/10
Excellent
24 Jul 2024
Miquelina
Staff were extremely friendly and helpful nd the hotel is perfectly located
8/10
Excellent
26 Jun 2024
Sean

Overall Good Hotel

Found the room was a bit smelly on first entering it, as if someone had been smoking in the room before.
Slept well. Parking was an issue as no spaces were available on arrival at the hotel, so I had to pay for parking on a nearby road/street.
Business
10/10
Exceptional
26 Jun 2024
Sabrina
Really lovely rooms, great value for the price. The staff are all really lovely and welcoming!
6/10
Pleasant
25 Jun 2024
richard

Decent, comfortable, but could be better

Nice hotel, very good location. Staff relatively friendly. However, was woken up two days in a row from 8.30am due to drilling and DIY work on my floor. I understand the work has to be done and it was midweek. But at least think about the guests and start loud drilling a bit later
Business Self
8/10
Excellent
16 Jun 2024
Lindsey
The rooms were clean, large and modern with a great power shower. Bed was a bit firm for us and I don't know why hotel pillows are just so bad.liked the hotel, good value for money and would stay again if in the area.
8/10
Excellent
12 Jun 2024
Lucy
Perfect for what I needed
Business Self
10/10
Exceptional
09 Jun 2024
Margaret

Trouble free

As usual, trouble free and a superb breakfast! Worth it just the the breakfast itself
Partner
10/10
Exceptional
20 May 2024
Kevin
A vwry comfortable 2 night stay with good breakfast choice.
Partner
6/10
Pleasant
18 Apr 2024
Ian

Good/bad

Hotel is great if you’re not out on the side which it shares with a busy round about like I did, to their credit when I asked to be moved an was moved to the quite side it was great and I had a lovely sleep but I doubt I’d if slept on the other side.
Business
10/10
Exceptional
08 Apr 2024
Chantal

Good choice for Ipswich

Clean room. Welcoming staff.
Partner
6/10
Pleasant
08 Apr 2024
Roxanne
On arrival, we were given the wrong room. This was rectified however the room we were given had a terribly strong unpleasant smell. It came from the drainage. The hotel staff spray air freshener but this only masked the smell for a short anount of time.
We were offered complimentary breakfast for our inconvenience.
The size of our room was great and the staff did the best they could but overall the stay was very underwhelming.
I will add that the staff at breakfast were particularly welcoming.
10/10
Exceptional
07 Apr 2024
Marcus
Good place
Leisure Self
6/10
Pleasant
04 Apr 2024
Tim

Good, except for security guard

Great stay. Security guard blew his top when i had to pry open the front door at 1am. Not as friendly as i would like.
Business
8/10
Excellent
02 Apr 2024
David

1 night in Ipswich!

Staff were friendly and helpful, and breakfast was excellent!
Business
10/10
Exceptional
24 Mar 2024
Richard
Staff were amazing and friendly
Leisure Family_with_children
10/10
Exceptional
08 Mar 2024
Clare

Spotless

Everything was clean and new. The staff were very friendly. It was nice and quiet
Partner
4/10
Poor
18 Oct 2022
Marie

Disappointing

The hotel is tired with dirty carpets. The customer service at check in, reception and the bar were not very good. No expected added extras such as shower caps, water etc in the room. Stayed at Novotel in Leeds and it was lovely.
Partner
8/10
Excellent
17 Oct 2022
Carol

Nice hotel in convenient location

Nice enough hotel. Fairly basic and a little overpriced. Room in need of some refurbishment. The bathroom was good. All staff very polite and helpful.
Business
10/10
Exceptional
28 Sep 2022
Sarah

Great stay

Quiet and comfortable stay. Great sized room and clean. The staff were pleasant and helpful. A lovely little surprise in the room as being selected as 'guest of the week'!
Business
10/10
Exceptional
25 Sep 2022
Grant
Great location.
Leisure Family
2/10
Poor
24 Sep 2022
Srimayamayuran
we have not been responded well
Business Family
8/10
Excellent
19 Sep 2022
Verified traveler

Would eat/drink here but not sleep.

Staff were lovely, the lobby was warm and welcoming and the bar/restaurant were very comfortable. In regards to the room - the main shower head was very obviously in need of replacing or at least cleaning and there was a noise coming from above us that sounded like a washing machine which started in the evening and ended in the morning, I only slept a few hours because it kept me up. I tried Novotel because I fancied a change from our usual hotel choice but I don't think I'll go here again.
Partner
8/10
Excellent
12 Sep 2022
CHING TAO
The staff are nice and friendly.
Leisure Family

Location & surroundings

Novotel Ipswich Centre
Grey Friars Road., Ipswich, United Kingdom

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Novotel Ipswich Centre

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