Seaworld Hotel

10/10

Exceptional

12 Mar 2026

Valerie

It was raining and windy, but did enjoy fireworks from sea world for new years eve.

Partner

6/10

Pleasant

11 Mar 2026

Ricardo

Room A345 is

6/10

Pleasant

11 Mar 2026

John

You should have mentioned the parking fee!

2/10

Poor

10 Mar 2026

Jae

I sent a formal email to the Director of Operations for getting trapped in their elevator. The permit for the elevator expired in 2025 and I requested non smoking and they put me in a smoking room, I had leukemia and just went into remission. This establishment is a mess

Partner

10/10

Exceptional

10 Mar 2026

juliet

No, I didn't have a stocked bar because I didn't request one, and I had no plans to cook. But overall my stay was good.

Business

6/10

Pleasant

10 Mar 2026

Joaquin

There was no bar or breakfast of any kind. But there is a 20$ per night parking fee. The beds were probably nice at one time but they are worn out. It was mediocre at best.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Sherri

Staff was nice but hotel is very dated and needs lots of work.

2/10

Poor

09 Mar 2026

Refugio

Na

10/10

Exceptional

09 Mar 2026

Gigi

Super nice staff and great bathroom in our room. Everything was very clean

Friends

10/10

Exceptional

09 Mar 2026

Marion

We had a room with 2 queen beds, microwave, TV and frig.We stayed 1o days it was a very good price . Quiet despite on busy road. Staff very pleasant and took care of our every needs. Rooms modern decor, clean, comfortable beds. Shower excellent and lots of towels and pillows. Handy restaurant on property. Nice safe parking and great location.

Partner

2/10

Poor

08 Mar 2026

Tracey

Hard Pass. It took forever to check in, and when we finally did? Fees for parking $20 and a deposit that we weren’t told about $100. The property is run down and loud at all hours. Bedding and towels are not in great condition. Garbage truck showed up at 6:00 am, maintenance workers blaring their phones around the same time.

Self

8/10

Excellent

07 Mar 2026

Collene

Clean room, staff was nice. No bar or restaurant on property. Microwave and fridge in room

Self

2/10

Poor

06 Mar 2026

Michele

This hotel is Gangster Paradise! Outside were 5 face tattoos and 3 pitbulls.

4/10

Poor

05 Mar 2026

Saleena

I chose this hotel because I was told there is a shuttle to the airport and when I arrived there, they said they don’t have one.

2/10

Poor

05 Mar 2026

Caiwen

Really weird location and don't feel safe around. The hotel is also not good. Really bad experience

Family

6/10

Pleasant

04 Mar 2026

Albert

They didn't have my reservation. Had to wait for a while for them to get me a room. They acted like they were doing me a favor after I had already paid for the room in advance!

Family_with_children

6/10

Pleasant

02 Mar 2026

Maria

I specifically asked for a quiet room and got room 201 by busy sports arena boulevard. This necessitated a room change, 30 minutes of my valuable time, desk unattended ,very annoying. Keep in mind there are no safes in rooms. No bkfst either, but Ralph's just across the street, microwave in room is fine. Lots of nearby restaurants, Including a Panera in front parking lot

Self

8/10

Excellent

02 Mar 2026

Carrie

Very convenient and close to everything. The rooms were a good size and clean.

2/10

Poor

02 Mar 2026

Erik

came in and the first room we got smelled like cigarettes even though it was a non-smoking room. We then asked management if we could switch rooms in which they accused us of smoking (I have asthma) and they were unsure if there were any other rooms available. After I pressured them, we switched rooms. Photos are extremely misleading. Do not stay here. Not worth the price tag, might as well have stayed at a motel.

Partner

10/10

Exceptional

02 Mar 2026

Wendy

Room was very clean. Bed was comfortable. It had all necessary amenities

The room needed a few things fixed, but it did not affect my stay

Self

8/10

Excellent

01 Mar 2026

KRISTINE

Hotel itself was nice and clean.
Stuff was very noisy, they don't care what time is it. They where yelling 7 am in the morning

Family

10/10

Exceptional

01 Mar 2026

Ana

Clean room n quiet place

Family_with_children

6/10

Pleasant

01 Mar 2026

Andrew

It was questionable at times the stair access smelled of urine. I’m pretty sure there was somebody living in there. The bushes out side of the stairwell smelled of urine. By the way you could only go down the stairs and not back up the door had no handles. So you are forced to take the elevator which also smells of urine. Our room was all the way at the end by the stairs. Seems to be housing for a few families isn’t a big issue. But a couple of nights it got a bit crazy on the weekend ladies of the night on both sides of our room. No breakfast. Staff at desk are somewhat friendly. None of the other employees speak English. To say the least they had clean sheets. It was not a three or four day hotel it’s a I got to have somewhere to stay for a night. I could be wrong but that was my experience.

Partner

6/10

Pleasant

28 Feb 2026

Timothy

Price didn’t reflect the hotel. It was thin walls, small parking lots, no breakfast, elevator didn’t work among other things.

Self

8/10

Excellent

28 Feb 2026

Elizabeth

Staff was amazing the room was clean and very comfortable its really loud being on a main street and its not the best area but it was whatbi needed for a short overnight but again checking in was easy amd thr morning gentlemen when i checked out at 4am was really nice and accommodating.

Self

10/10

Exceptional

27 Feb 2026

Irene

Yes

Friends

2/10

Poor

27 Feb 2026

Stephen

The staff

Self

6/10

Pleasant

26 Feb 2026

Marvin

Room was good, but the street noise wasnt.

Partner

8/10

Excellent

25 Feb 2026

Jaime

Nice friendly service

Self

2/10

Poor

25 Feb 2026

Kevin James

Staff support lacking at front desk. Dront desk phone ringwr was switched off purposely

2/10

Poor

24 Feb 2026

Randy

Just abu

6/10

Pleasant

24 Feb 2026

Debbie

The room was adequate and cleaned to the best of abilitied. Noticed that could see light around doorway with the door locked and the addithional lock on door was loose. Basicaly some remodeling/fixing needs to be done.

The staff were very courteous and friendly.

The room suficed for what we needed for 1 night, but would not want to stay for an extended amount of time unless i had to.

Family

6/10

Pleasant

23 Feb 2026

Katherine

Bad communication through front desk host

6/10

Pleasant

23 Feb 2026

Lori

Got in the elevator and got stuck between floors. Was resilved in about 5 mins

2/10

Poor

23 Feb 2026

Raphael

Yes

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Araceli

The room was very clean. It smelled good. Everything wasn’t working in order overall a good place for the price.

Family_with_children

10/10

Exceptional

22 Feb 2026

Raul

The room was spotless and the staff were very helpful and welcoming would definitely stay here again

Friends

10/10

Exceptional

22 Feb 2026

Cynthia

Clean room! Tomas at the lobby was amazing! He checked us in quickly and with the best attitude.

Family_with_children

10/10

Exceptional

22 Feb 2026

Michael

Good

2/10

Poor

21 Feb 2026

Kory

did not room of choosing, booked on expedia, and room did not feel clean, no power for 2 hiurs

6/10

Pleasant

21 Feb 2026

Pedro

The room was fine for the stay. On the last day we found a found near the bathroom which put a damper on the trip.

2/10

Poor

21 Feb 2026

Morris

The website said there was an airport shuttle. There was not. I booked this hotel specifically for the shuttle, so we could pick up our rental car the next morning. Also, our keys would not work. Security said the door needed to be reprogrammed. The only solution they offered was for us to stop by the front desk and ask to be let into our room every time we left and came back.

4/10

Poor

20 Feb 2026

Leah

My door didn’t fully close, check in was rough. The beds were uncomfortable. Because the door didn’t fully close people were putting flyers under the door and I could hear everything happening outside like cars, phone calls, people, trains etc. there were people yelling at each other at 1am that they were going to beat each other and it was just a bad experience.

Partner

2/10

Poor

20 Feb 2026

Moty

Terrible experince

4/10

Poor

19 Feb 2026

Stefany

After driving 2 hours we go to check in at 9pm and the internet was down. We waited for almost an hour in the lobby and then 2 parties came in and they were able to check in right away. We got in line and were upset because the staff member should have checked us in before them since we were the ones waiting for almost an hour and while we were waiting he would update us it would be “5 more minutes” and clearly that was not the case. I also had booked a king bed and when we got to the room it was 2 double beds. We were too tired to say anything and didn’t want to switch out at that point on a rainy day.

Partner

10/10

Exceptional

19 Feb 2026

Kyle

Was an awesome distance from Sea World

2/10

Poor

18 Feb 2026

Raymond

Didnt stay here, the room was booked accidentally for the wrong dates and expedia would not refund me when I told them the dates were wrong

10/10

Exceptional

18 Feb 2026

Jenny

Room was clean and functional

6/10

Pleasant

17 Feb 2026

Maria

The room was ok, check in time was 30 minutes since there was only one employee assisting.

Friends_and_family Family

2/10

Poor

17 Feb 2026

Arthur

Terrible electricity went out yesterday evening didn’t go back until this morning. Got denied a refund.

4/10

Poor

16 Feb 2026

Betsy

Zero den mom

10/10

Exceptional

16 Feb 2026

Christine

all the staff were so nice!!!clean room and so comfy beds

6/10

Pleasant

15 Feb 2026

vanesa

Yes

Business_and_leisure Partner

4/10

Poor

15 Feb 2026

Brandon

The power went out, there was no hot water, check in took us 45 min, and parking sucks if you come later. It’s worth it you don’t care about where you stay and just wanna stay local, they have a nice Panera cafe but overall if you can book someplace else. Not worth $200.

Leisure Partner

2/10

Poor

15 Feb 2026

Jorge

After checking in the power went out, no a/c and the room got hot , tv was freezing all the time and resetting, staff couldn’t do anything. Since we are local, we left.

10/10

Exceptional

13 Feb 2026

Kara

Staff was very friendly and helpful.
The room was upgraded and clean.
5 minutes from Ocean Beach, Downtown.
Very good price.

Leisure Self

2/10

Poor

09 Feb 2026

Jaykumar

Service not good

8/10

Excellent

07 Feb 2026

Ryan

Clean, up to date, friendly staff

6/10

Pleasant

07 Feb 2026

Stephen

The hotel was surrounded with many amenities of things to do and see. Staff was concise and informative. Grounds were some antiquated and had gotten stuck in nonoperational elevator for some time. Luckily had a cell phone to be able to FIND a number to front desk. After being put on hold by automation several times saying no one was available at this time. I had a real voice. Even then not so comforting because of trying to identify which elevator we were in and what was the problem. Luckily the door was pried open by myself and my wife. No help from desk or maintenance. Never said anything else till checkout and the desk people chuckled that we were stuck and semi apologized. Never saw an out of service note on the elevator at all. The stairwell which is to be secured was open at all times of entering and exiting.

8/10

Excellent

06 Feb 2026

David

Good location for airport use. Helpful staff.

8/10

Excellent

04 Feb 2026

Mayra

Clean room, nice staff

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

marlene

the staff are helpful especially the housekeeping

Leisure Partner

6/10

Pleasant

28 Jan 2026

Emilee

The staff was kind but there were a ton of mistakes…we were told our room was c145 but that didn’t exist on the map so we went back to the front desk and got better directions, found our room and the keys didn’t work so we had to go back to the front desk again and then we were finally able to get into our room…the staff was apologetic but it was a lengthy process.

Friends_and_family Family

6/10

Pleasant

27 Jan 2026

Jeff

Ratchet. Dirty hotel.

6/10

Pleasant

26 Jan 2026

Samuel

Elevator was not dependable
Had to use emergency phone
The place is run down

Leisure Family

8/10

Excellent

26 Jan 2026

brandy

Great location- near places to eat, stores, easy to enter/exit property. Easy check in process, staff is friendly. The only down to this property I had was that I could fully hear our next door neighbor talking on the phone- which it was either my neighbor was talking super loud or the walls were super thin. Which it wasn’t a deal breaker I would stay here again 👍

Leisure Family_with_children

2/10

Poor

22 Jan 2026

Christiaan

Broken elevator. Dirty room. Broken lock in door. Insane experience

Business Self

6/10

Pleasant

21 Jan 2026

Nicole

If you’re just looking for a comfy affordable spot to rest your head, this is your place. The room smelled like mold upon arrival. it was cleaned well, but needed a fresh paint job. There was rust on the bottom of the bathroom door and some of the door frame was rusted out. Elevators didn’t work. Overall the location was a 10/10 for being near beach and attractions - and you get what you pay for.

Leisure Self

6/10

Pleasant

20 Jan 2026

Riyona

The room lacked amenities and the floor was dirty and the room had a smell to it.

Business Partner

10/10

Exceptional

20 Jan 2026

Anya

Good location friendly staff

6/10

Pleasant

20 Jan 2026

Mittal

Room never clean and too much noise from outside

8/10

Excellent

19 Jan 2026

Teresita

Good location. Room was clean and roomy.

8/10

Excellent

17 Jan 2026

Anil

Lot of rooms, decent facilities but less maintained. Expensive for the kind it is maybe because of the location. We had to change the room due to hot water heater failure

Friends_and_family Family

2/10

Poor

16 Jan 2026

Brandon

Online pictures were a bit deceiving. We checked in to the room which was doable but a little beat up. We found a dead roach in the restroom and a dead bug in the tub. We ended up leaving and booking another hotel after 30 mins.

Leisure Family_with_children

2/10

Poor

13 Jan 2026

Mariana

The room we got was on the back building of the property that looks like a cheap motel, the elevator was next to the room so the room will vibrate every time the elevator was in use and the mattress was so old that you could hear and feel the mattress springs, horrible experience.

Leisure Family

10/10

Exceptional

12 Jan 2026

Ana

My stay was awesome room is how it’s shown on the pictures. Very clean and smock free. The staff was amazing they even helped me print out a document I needed. Will definitely be staying here again.

10/10

Exceptional

08 Jan 2026

Sergio

Spotless, quiet, convenient location.

Leisure Family_with_children

4/10

Poor

07 Jan 2026

Patricia

Staff was great, but from pictures I was thinking this would be nicer. Bed was truly uncomfortable with pillows, its 4 days later and my neck still hurts.

2/10

Poor

07 Jan 2026

Leilani

The room felt neglated, the area was terrible there was homeless people walking around the property. The electricity went out a couple of times and the shower was clogged. Trash was everywhere on the property. Almost felt like we had to keep checking on the car to make sure it was there.

6/10

Pleasant

05 Jan 2026

Christopher H.

All three ice machines in building C don’t works. Some in others also don’t work. I spent 20 minutes looking for ice

6/10

Pleasant

04 Jan 2026

Paweenin

Be careful - Parking is $20/night. I called the hotel directly before booking the room with Expedia. They said parking is complementary but when I checked in there was a sign that parking is $20/ night. I had no choice but pay.
My room was not refreshed even I told them twice.
Location was great. It close to SeaWorld and restaurants. I think the hotel room was recently renovated. It was nice and clean but the elevator was old, slow, and not functioning well. We chose to use stairs to the third floor instead of elevator.

Leisure Family

10/10

Exceptional

03 Jan 2026

Shirley

The place is nice, I didn’t know about that place needed to pay for the parking. It’s very hard to look for the room.

10/10

Exceptional

03 Jan 2026

Qiaoyun

Very good

6/10

Pleasant

02 Jan 2026

Matthew

Just random things honestly. The ac half of it was damaged. The bathtub didn’t have a plug, the tub its self was messed up to where water would sit in the middle and not drain. WiFi was terrible even with buying the upgraded version

10/10

Exceptional

02 Jan 2026

jose

Sencillo pero limpio y confortable, muy buena atención

Leisure Partner

6/10

Pleasant

01 Jan 2026

Rigoberto

U

8/10

Excellent

31 Dec 2025

Tim

Room was nice

Self

8/10

Excellent

30 Dec 2025

ferangiz

It was our first time staying at this cozy and beautiful gem, with the nice Fuego restaurant and a patio overlooking the Queen Mary and all of downtown Long Beach.

However, I was disappointed by the daily parking rate of $45. This felt misleading, as the room pricing is advertised as affordable, yet parking information is not clearly disclosed and is difficult to find, even in the fine print. More transparency around parking fees would greatly improve the overall experience.

8/10

Excellent

29 Dec 2025

Linh

Clean room

4/10

Poor

28 Dec 2025

Emily

The location was great, very close to SeaWorld and freeways. The staff was not friendly or helpful, they were dismissive and cold. The room was disappointing. It was dirty with dead bugs in the bathroom and greasy marks on surfaces in the room. The bathroom fan made a terrible noise when the light was on. I do not recommend tbis hotel.

Leisure Family

10/10

Exceptional

26 Dec 2025

cary

Great staff, and clean and comfortable room.

2/10

Poor

26 Dec 2025

Rodolfo

Elevator was down. Paid 80 dollars for parking .

2/10

Poor

26 Dec 2025

Deborah

No hot water, which was not mentioned at check in. When I finally inquired about it, they were not very accommodating and there were no comparable rooms with hot water. They gave me free parking, which is unacceptable considering we couldn’t shower for two days.

Leisure Family

10/10

Exceptional

23 Dec 2025

Tyler

Get location to the airport, safe, great staff, & overall wonderful stay

Leisure Family

8/10

Excellent

22 Dec 2025

Jamie

Clean and quiet despite being on the first floor and across the vending machine. Appreciated the Dove shampoo, conditioner, and soap amenities. Everything worked properly and was an easy in/out process.

Friends_and_family Family

4/10

Poor

21 Dec 2025

Luís

House cleaning staff was wonderful! Front desk staff not so much. One person staffing front desk most of the time and unab and not much help when my room smelled of ether/nail polish and filled up with smoke. Fire alarms blaring and \"Paul\" from front desk giving me a bs story about how this happens when the ac is not used for periods of time! I'd been in that room 5 nights. On the other hand, if hotel is 1/5 used why place customers where the elevator is out of order and there were no plans to get it fixed?

Leisure Self

6/10

Pleasant

17 Dec 2025

Otto

Bathroom smelled, room had no chair and front desk was unable/unwilling to provide one.

Not the worst, but I won't be coming back.

Leisure Family

10/10

Exceptional

13 Dec 2025

Brian

Room was very clean and staff very pleasant