Name: Paradise City
Address: 186, Yeongjonghaeannam-ro 321beon-gil, Jung-g, Incheon, 22382, KR

10/10

Exceptional

15 Jul 2026

Sharon

Wonderful accommodations!

Partner

8/10

Excellent

09 Jul 2026

Susan Marlan

Clean property. Lots to do

10/10

Exceptional

07 Jul 2026

Samuel

Clean, new, and a lot of amenities

Business Family_with_children

10/10

Exceptional

30 Jun 2026

Linda

Great location as it is conveniently located 15 min from incheon airport. I heard about Paradise City from various social media platforms and how travelers will often visit Paradise City in btwn layovers just to lounge at their pool, spa or sauna. There’s a price obviously but it’s honestly worth it. Shuttle service is provided to and from airport which is great. The rooms are super spacious and modern. We ate at the Imperial Treasure for dinner. It was expensive but given it’s a Michelin starred restaurant the food was delicious. Highly recommend Paradise City if you’re passing thru and have a few hours to kill or to stay the night and experience all that the resort has to offer.

10/10

Exceptional

30 Jun 2026

Alan

The room size is excellent. The food was great. The people were kind. Perfect for a flight the next day no rush swimming pool.

Partner

10/10

Exceptional

25 Jun 2026

Sang

Clean property, love the finishes in the room and space, staffs were friendly, lots of food option, outdoor pool was great, couldn’t hear the airplanes in the room.

Family_with_children

10/10

Exceptional

24 Jun 2026

Maricris

Very clean and staff friendly

Self

10/10

Exceptional

21 Jun 2026

Tianzhen

Breakfast although not included but was excellent

10/10

Exceptional

16 Jun 2026

Rolando

This is an outstanding hotel, more than just a place to stay, amazing amenities

Partner

6/10

Pleasant

13 Jun 2026

Keith

Overall the property was clean and staff were friendly. Room was again clean but there lots is ware on furnishings as well as a major dent on the door that was somewhat questionable. Although this property is rated a 5 star but I think that’s but optimistic.

Partner

10/10

Exceptional

10 Jun 2026

jiyeon

A true five-star hotel. Everything was clean and well-maintained, the staff were incredibly friendly, and the Dinner buffet was excellent with fresh and delicious food.

Family

10/10

Exceptional

04 Jun 2026

Nara

The resort / hotel was absolutely spotless in terms of cleanliness and lavishness. Staff were absolutely amazing and helpful. Although our experience was fantastic, we can’t say it was perfect.

Our Pros and Cons.
There are TONS to do at this resort but each of the pros had cons.

- Firstly there is a free shuttle from the airport that goes directly to the hotel just outside Gate #3 on the floor where you exit that starts operating from 5:10 am. One small con to this was at the bus stop where we were dropped off at the hotel, there was no cart service so we had to send a family member to the front desk to request a cart service.

- Lavish, clean, full of Art pieces to look at while you wonder around the resort. One of the best hotels we’ve been to by far but the size of the hotel adds a lot of walking time and searching time if you want to get to places at the resort.

- The Wonder Box amusement park is SMALL. Great for kids under the age of 7 but definitely not worth it if you are travelling with kids above age 9.

- All the pools and CIMER sauna jjimjilbang amenities are AMAZING! However… CIMER’s age restriction was 8, so our kids (5 and 4) were not allowed in. The indoor and outdoor pools however were accessible for all ages.

- BIGGEST DOWNSIDE of this resort was they don't allow you to use the amenities until you check in which is 2-3pm. So when we arrived after our flight landed at 6am in the morning there was NOTHING to do. Time your stay accordingly.

Family_with_children

10/10

Exceptional

02 Jun 2026

Paula

Amazing resort, super luxurious at an amazing price! Ivy was so great during check in and we got upgraded!! A nice way to relax on your last day before flying home!!

Partner

10/10

Exceptional

01 Jun 2026

Maricris

I like how I didn’t need to go anywhere and just enjoy and relax before my trip

Family_with_children

10/10

Exceptional

23 May 2026

Brian

The staff was very friendly, helpful and accommodating despite the language barrier for some.

Partner

10/10

Exceptional

23 May 2026

Wonkyung

Perfect

Family

10/10

Exceptional

21 May 2026

Gina

So glad I am here and awesome staff with helpful service.
Everything was perfect!
I highly recommend this place.

Self

10/10

Exceptional

21 May 2026

Lor

I was really glad, we got to visit Cimer and spent some time swimming and relaxing for free. The room was amazing and clean. Love the space and the gym.

Partner

10/10

Exceptional

05 May 2026

Lola

clean room, wonderfull staff

Self

10/10

Exceptional

04 May 2026

Tijen

The hotel was meticulous, my room was lovely with great treats.

Self

10/10

Exceptional

03 May 2026

jacqueline

Incredible hotel with incredible service, I booked this as a staycation for my boyfriend’s birthday and we absolutely loved it! Also the attention to detail is amazing.

Partner

10/10

Exceptional

27 Apr 2026

Jonathan

We stayed at this hotel which is located close to Inchon airport. Even Though they have airport shuttle service we took a taxi since we have to wait for about 30 minutes. I hope the run their airport shuttle bust to terminal 2 more often as they to to terminal 1.

Good location, clean rooms with good amenities. There are many restaurants on the site and also many eateries at food corner. They do have Korean JJimgilbang but this was on renovation so we could not use.

The staff were excellent and were ready to help before we are asking.

I would stay again this hotel before going to other parts of Korea insteadof going to the city of Seoul after long flight.

Partner

10/10

Exceptional

25 Apr 2026

DONALD

Ghjm

10/10

Exceptional

25 Apr 2026

Katie

Paradise City, Incheon exceeded my expectations and I didn’t want to leave. The staff were amazing, the dining was excellent, and the room was huge. I would definitely recommend staying here. Great for families and solo travelers.

Self

10/10

Exceptional

25 Apr 2026

sue

It is an amazing accommodation. The check in was good and quick...The bonus sauna was a suprising. After dinner, when I went to a sauna place it was a wrong place. However, the bathhouse staff were kind and generous. They let me to use the beautiful bathhouse. I was totally relaxed there. I was very grateful for the staff...

Partner

10/10

Exceptional

24 Apr 2026

Sarah

So convenient from the airport. Biggest hotel room I’ve ever stayed in.

Friends

10/10

Exceptional

20 Apr 2026

Jamie

I’ve stayed at many major hotel brands, but Paradise City Incheon is by far the best. Exceptional comfort, amazing staff, beautiful design, incredible breakfast, and a perfect location near the airport.

Family

6/10

Pleasant

19 Apr 2026

Linda

The property was very clean and the staff were extremely helpful and kind.
The amenities, such as the outdoor
pool, were unfortunately closed. Coffee/
cafes did not open until 9am making it challenging for early risers like myself. The dinner options closed early without many healthy options and no take away options. For the price paid I would choose another hotel nearby in the future.

Family

10/10

Exceptional

16 Apr 2026

Susie

Super friendly and helpful staff! Facilities were clean but noticed there were a few gamblers that took over all the couches in the lobby area, either sleeping or laying down that made me feel just a little out of place.

Partner

10/10

Exceptional

16 Apr 2026

Mara

Spa was so nice

10/10

Exceptional

15 Apr 2026

MARY JANE

Room was clean and Staff are helpful.

Friends

10/10

Exceptional

15 Apr 2026

Andrew

Incredible place to visit.

Self

10/10

Exceptional

13 Apr 2026

Wooseok

Good

10/10

Exceptional

09 Apr 2026

Charles

Huge and grand complex. Casino is right next to hotel lobby. CIMER spa, CHROMA night club and Wonder Box are right outside hotel plaza. Great place to stay right next to Incheon airport. Shuttle bus goes to T1 and T2

Family

10/10

Exceptional

08 Apr 2026

Sonia Dashti

My stay at Paradise City felt like a calm, indulgent escape. Everything flowed with ease—from the beautifully designed spaces to the gentle attentiveness of the staff.

Cimer spa was the highlight for me—serene, immersive, and the perfect place to fully unwind and be in my own space.

The room was spacious and comfortable, and while breakfast was just okay, the overall experience felt restful and refined. I would absolutely return for another solo reset.

Self

10/10

Exceptional

05 Apr 2026

Young

Every staff is well trained and speaks English well and are very courteous. Liam Kim was one of them, who treated us like vip and kindly answered all the qusetions we asked while we were guided into the room. He made us feel comfortable in use.
Staying was very pleasant and we will come again.

Family

10/10

Exceptional

02 Apr 2026

Marta

Stunning !

Friends

10/10

Exceptional

02 Apr 2026

Sharon

Staff are friendly and helpful. The room service food was amazing!! Best I have ever had we had the ribeye 2x in a row with there fried chicken and fries meal. Room comes with a couple free beverages. Be prepared to bring your own toothbrush and do paint as they are not complementary nor do they offer any disposable amenities like hello love I’m writing a review about the hotel.

10/10

Exceptional

31 Mar 2026

Andrea

Gorgeous property - everything was beyond our expectation's

Family

10/10

Exceptional

27 Mar 2026

Stephen

Incredibly clean, beautiful hotel, amazing and accommodating staff. Beautiful pool and locker area, well equipped gym. Airport shuttles available for free. We LOVED this hotel!!

10/10

Exceptional

11 Mar 2026

Alison

Excellent!

Friends

10/10

Exceptional

28 Feb 2026

Jacqueline

Had an amazing time here! The ‘spa pool’ was just a busy recreational pool full of children, but the saunas were lovely & relaxing. The service was 10/10 & the house band at Rubiks was great too

Partner

6/10

Pleasant

08 Feb 2026

Nicolas

The hotel location is great as a transit to Incheon Airport. What lacked were as following:
1. Lack of information on how to get to the hotel from Gimpo airport. It was fortunate to use the shuttle service, which appears to operate few times a day only, but this was not easy to find a location.
2. From the expedia booking, it was adults only. But the hotel was filled with family and children. Unsure what was the purpose of this indication.
Regardless, the facility is great and as a short get-away, it was good to see displays, sculptures, etc. The hotel staff were also helpful and friendly.

Business Partner

10/10

Exceptional

03 Feb 2026

Kyleigh

The stay included free entry into the spa and the theme park!!

Leisure Partner

10/10

Exceptional

03 Feb 2026

Eun Ju

Spacious, friendly staff, zero-hassle check-in and -out experience. Wish they had shuttles to T2 between 5-10am.

10/10

Exceptional

02 Feb 2026

LAY HWEE

Good service

10/10

Exceptional

21 Jan 2026

Daphne

Comfortable stay with great facilities.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Jamie

We had an amazing trip! Although we only stayed one day prior to leaving in ICN the day after our stay we were able to enjoy multiple aspects of the hotel, including the food court, the restaurants, the internal hotel spa, the small museum, like exhibits throughout, and our very favorite CIMER spa and aqua Park! THE HOTEL IS WORTH EVERY PENNY! Great for families, couples and even just a quick getaway.

Business Family

10/10

Exceptional

05 Dec 2025

Kyeoung Hee

Everything amazing!!!

Leisure Family

10/10

Exceptional

05 Dec 2025

Jacoby

Every was great here to the clean room staff and amenities it also had get entertainment for kids and adults

Leisure Family_with_children

10/10

Exceptional

02 Dec 2025

Mary

The entire experience of staying at paradise city was amazing from start to finish. The Christmas market, Cimer experience, dinner and the lobby bar the staff were attentive and made our stay like nothing we’ve had before. Will be back as soon as possible!

Leisure Friends

10/10

Exceptional

25 Nov 2025

Young

Best experience ever! Try here before Korea trip starts or at the end of it! I would recommend both!

Business_and_leisure Self

10/10

Exceptional

09 Nov 2025

Feng Lin

Clean room, comfy bed only downside is that room temperature remains around 24 degrees no matter how low you set the temperature to

Partner

10/10

Exceptional

28 Oct 2025

Pedro

Loved the CimerSpa. Overall the hotel was great value for the price

10/10

Exceptional

24 Oct 2025

Benjamin

Clean room

Self

10/10

Exceptional

06 Oct 2025

Garrison

Wanted to stay here at the end of my trip as it was close to the airport. This hotel has some many amenities and things to do you could easily spend a few days just trying to do everything without even leaving the area. Check in was very easy. Room was nice and spacious and the dual sinks were nice. My only problem was there was no smart TV and even screen casting needed a special paid app. I guess it forces you to go out and do things at the hotel. The wonderbox and cimer were included in our stay. The wonder box was cute but definitely meant for kids although adults can still have fun. The cimer was interesting with the sauna rooms and pools although I actually enjoyed the free pool at the hotel more. Plenty of room to lounge and swim there as well. I liked the plaza area as it had lots of food options and just a cool place to go and be at. No self laundry machines just laundry service. There is a coin laundry about a 10 min walk away if you wanna go that route. Overall loved our stay and would definitely do it again.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Michael

Very good

10/10

Exceptional

01 Oct 2025

Riyadh

The staff vary Helpful, clean room, 10 minutes for airport.

4/10

Poor

26 Sep 2025

kevin

Overall the experience was nice. However, I went to ask the gentlemen at the Casino for directions to the plaza. He gave me the directions and I asked was that a casino behind him and he said yes but membership was required. I was dressed in jeans and sneakers and a Polo. I sensed he saw that and did not want me in the casino. I’m worth about $70,000,000. My advice is to not judge a book by its cover. Bill Gates wears jeans and sneakers, I’m sure he could get in.

Leisure Family

10/10

Exceptional

26 Sep 2025

Nancy

Amazing hotel with equally amazing staff

Beautiful and large area that is right next to the airport. Staff is quick, courteous and tends to all your needs without asking. They took our bags for us upon arrival, gave us a room upgrade for free, and called a cab for us when we left. Hotel provides a vast array of things to do and see as well to occupy a large amount of your day

Partner

10/10

Exceptional

25 Sep 2025

Benjamin

This is an incredible hotel that I was blessed to stay at. From the attentive and courteous staff, to the immaculate hotel room, exquisite breakfast buffet (it is expensive though), and even the luxurious smell of the hotel, this place is top notch.

Business

10/10

Exceptional

12 Aug 2025

Verified traveler

Everything was perfect, immaculate for a family trip. I would recommend a trip after coming out from airport too. A Paradise! :)

6/10

Pleasant

07 Jul 2025

Silvia

Holiday hotel for families with kids!

The hotel is for family holiday program.
A lot of staff are standing with earphone at the lobby, but useless.

Business

10/10

Exceptional

30 Jun 2025

jin

it was clean and comfortable bed

10/10

Exceptional

11 Jun 2025

Kyung ok

Sensational!

Leisure Family

10/10

Exceptional

28 May 2025

Minhee

Staff were excellent. Hotel facilities were so clean. Definitely staying here again next time.

Leisure Family_with_children

8/10

Excellent

26 May 2025

Manami

The facilities were clean and the staff were very nice. However, if you are looking for a getaway for adults, this may not be an ideal place. There were kids running around everywhere. The hours were weird, too. The indoor pool at Cimer (the spa) was open 10am to 7pm. The check in time for the hotel is 3 pm, check out is 11am. The ticket to pool was for 4 hrs… We were like ??? Then again, the pool was full of kids. I think their main target is families with children.

6/10

Pleasant

19 May 2025

Chanmi

It was ok, nothing special

Leisure Partner

10/10

Exceptional

02 May 2025

Richard

We enjoyed staying here. Great service.

Leisure Family

10/10

Exceptional

27 Apr 2025

David

just an overall amazing resort with lots of high end restaurants and a casino and everything was spacious and easily accessible

Partner

10/10

Exceptional

21 Apr 2025

Vivian

The facility is fully encompassing all different needs

Leisure Partner

10/10

Exceptional

17 Apr 2025

Katherine

Everything was amazing ans the service was A1. The best hotel experience I have ever had!

10/10

Exceptional

16 Apr 2025

William

Very friendly staff. A choice of restaurants that fits your budget.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Josh

Incredible hotel

We had an amazing one-night stay here, the facilities were immaculate and the breakfast was plentiful and delicious.

Partner

10/10

Exceptional

19 Mar 2025

Leslie M

Short but comfortable stay.

Superb customer service! Bed sand pillows very comfortable.

Partner

8/10

Excellent

15 Mar 2025

Deborah

A large, luxurious hotel, to the point of being a bit over the top. For some time I had been curious to stay at this hotel, although I'm not sure it was worth the fairly steep price.
I will say that the food was good and the bed was comfortable, and I could see the ocean from my window. There is a shuttle bus to Incheon airport, but the the buses to and from Terminal 2 run only once an hour, so you need to plan accordingly.
I enjoyed looking at the various art exhibits throughout the ground floor area before heading back to the airport for my flight.

Leisure Self

10/10

Exceptional

06 Mar 2025

Jennifer

This was a beautiful resort with lots to do. The rooms were beautiful and very modern. I love the bathtub and the marble shower. The closet is an awesome set up.

Leisure Self

8/10

Excellent

25 Feb 2025

David

Was very convenient location close to the airport an upscale airport hotel

Business Self

10/10

Exceptional

16 Feb 2025

YOUNG MOON

OVEROLL GOOD

Leisure Family

10/10

Exceptional

05 Feb 2025

Joseph

Best hotel in the world.

Best place I ever stayed at, with upscale restaurants and upscale amenities this hotel is the best hotel I ever stayed in the world.

Partner

10/10

Exceptional

17 Jan 2025

Blake

Clean and rood size

Leisure Family

10/10

Exceptional

13 Dec 2024

Fiona

Awesome property

Leisure Family

10/10

Exceptional

26 Nov 2024

Karen

It was good

Leisure Partner

10/10

Exceptional

18 Nov 2024

CARMEN

Best luxury hotel I’ve ever been. Amazing time at Paradise City. Thanks to Park Seo Joon for been the ambassador of this magnificent place!

Leisure Friends

8/10

Excellent

30 Oct 2024

beck

Everything great except the baggage service and check in.

Leisure

10/10

Exceptional

29 Oct 2024

Stacey

It was like its own city. Everything was there, perfect spot to end a 2 week holiday in South Korea!

Leisure Family

10/10

Exceptional

23 Oct 2024

Jeanna

Beautiful hotel! Lots to do and most comfortable stay!

Leisure Partner

4/10

Poor

23 Oct 2024

Shaquana

I booked this hotel after the portrayal of a quiet, relaxing hotel (near the airport for convenience) as seen on Netflix's Single's Inferno. The reality of the hotel was very different: chaotic check-in, constant sewage smell in the room, and most shockingly -- parents letting their kids run around everywhere. The breakfast and room cost were also mediocre (again, kids running around the breakfast area and no soundproofing in the room) for the price charged.

The facilities outside of the room were very beautiful and convenient though -- lots of restaurants and shops! Loved that they had a quick 5min shuttle to the airport as well.

Leisure Family

6/10

Pleasant

10 Oct 2024

Joshua

This was a weird hotel. But they were nice and accommodating. Just a weird hotel.

Business_and_leisure Self

10/10

Exceptional

09 Oct 2024

Bradley

We love to travel and have been to many places/countries. This was by far the most memorable, relaxing, and enjoyable trip. From the moment we stepped foot in the resort, we were treated extremely warmly by everyone. There are many things to do at the resort but our favorite is relaxing. Even though it’s right by the airport, we never heard the planes flying above. We ordered room service one night and ordered cheeseburgers but they were prepared with exceptional 5-star quality. We ate at Paulie’s a couple times and got food from the “food trucks” and loved the food and portions. We ate breakfast at the buffet a couple times as well and, although a little pricey, it’s definitely worth it! They take pride and care in every aspect of what they do at the resort, from service to cleanliness. Our fridge was restocked every morning. There’s a 24-hour convenience store on property with low-price snacks and drinks. We are already planning our next trip to Paradise City.

Leisure

10/10

Exceptional

30 Sep 2024

Jeroen

It was one of the best hotels I’ve ever stayed at. There’s one thing I should mention is that almost nothing of the advertised amenities are included, so you will have to pay separately to enter.

Leisure Partner

10/10

Exceptional

24 Sep 2024

matthew

Eveything was nice

10/10

Exceptional

09 Sep 2024

Aaron

It was all great. Best part was how i never had to leave the resort to enjoy my stay

Business_and_leisure Family

10/10

Exceptional

08 Jul 2024

Robin

This property is great for foreigners adjusting to transition into Asian culture. I recommend for individuals with a long stay in Korea to pamper yourself and stay for a few nights. The hotel rooms are spacious and clean. The grounds are beautiful, quiet, and peaceful. They have a variety restaurants with different cuisine. I have a strict diet and the lounge was the only place I have enjoyed Korean food, with plenty of vegetarian and fish options, seasoned and presented to perfection. The customer service was amazing. The hotel was inviting especially to foreigners which is a rare treat.

Leisure Self

10/10

Exceptional

04 Jul 2024

Mia

익스피디어닷컴으로 예약을 했습니다. 처음에 예약을 할 때 씨메르와 원더박스 사용료가 숙박에 포함되어 있는지 궁금했으나, 호텔에서는 익스피디어에 문의해야 한다고 했습니다. 익스피디어 사진에 시메르가 있어 1박2일 예약을 했습니다. 1박2일 예약에 2명 씨메르와 원더박스 사용료가 포함되어 즐거운 시간을 보냈습니다. 참고로 씨메르는 1층 실내워터파크, 2층 찜질방, 3층 야외 수양장으로 구성되어 있으며 물은 따뜻해서 사계절 놀기 좋은 곳입니다. 미국과 한국 여러 지역을 다녔지만 실내에서 놀기 좋은 수영장으로는 최고 입니다. 단지 영어 안내가 없어 한국어를 모르면 찾아다니기 힘들 수 있습니다.

Leisure Family

6/10

Pleasant

27 Jun 2024

LIXIN

Not sure why this hotel gained high ratings. The entry is under ground and the hotel lobby is on the first floor, which is not friendly to the travelers with some luggage. The staffs’ English was not very fluent. I would not recommend this hotel unless you really like casino.

Leisure Self

2/10

Poor

21 May 2024

Sera

Booked this resort with the hopes of finishing up my Seoul trip with a day of spa and sauna. All I can say is that I utterly regretted my decision upon stepping foot in the resort. They advertised it as it being a luxurious staycation resort with top of the line service and amenities. I went with great expectations only to be disappointed due to the horrible service from most of the staff we came in contact with. There was a huge crowd in the lobby area waiting to check in. There was no system to put yourself in line to check in. I was only told they would keep our luggage untilI time to check in. I purposefully went in early to take advantage of their restaurants and coffee shop but it was so crowded, loud, and busy that I once again regretted my decision. All the food in all restaurants were highly overpriced. Once checked in by a not friendly hotelier I was once again terribly disappointed in the state of the room. The walls had scratched and peeling off wallpaper, not what you should expect of a 5 star hotel. All youtube videos and ratings were likely done when the hotel once opened. 6 years later the clientele of the resort was mainly of families with small children who come to let their kids run free in the open areas, restaurants and hallways. No peaceful restful 5 star resort vibe in the least.
The staff at luxury gift shop were rude and deceitful. Lied that there were no other places to buy a bathing suit other than the ugly, overpriced ones at the shop.

Leisure

10/10

Exceptional

13 May 2024

Shelly

I decided to treat myself to a one night stay at Paradise City at the end of my trip. Some of the reviews regarding the service and attitude from the staff made me worried, but I only experienced great service while I was there.

The resort is nicely decorated and very large, with a lot of options for food/drinks as well as shopping and entertainment. Airport shuttle service is also available. However, the counter at the airport specifically has a sign to request that no questions be asked there unless you were a casino member...why? The signage for the shuttle bus was also only provided in Korean.

The room was large and the bed was very comfortable.

The downsides were the early check-out time (11am), and the resort only having 3 small elevators (1 going to all levels, 1 going to odd-numbered levels, and 1 going to even-numbered levels....checking out was CHAOS as most elevators were fully packed and we had to wait a long time for one that was available. Considering the size of the resort, and its proximity to the airport (lots of suitcases!), this was a surprise to me. The pools were not as incredible as I thought they would be - the pools were quite small considering the number of guests and so it was very crowded with limited space for swimming...more like dipping. There are also a lot of families bringing their children here, so I wish there was an additional adult pool for those who want to relax.

Overall, still a great luxurious stay.

Leisure Self

10/10

Exceptional

23 Apr 2024

Hekyung

The front desk staff and concierges were excellent.
I want to stay again for sure.

What a memorable experience!

Leisure Self

4/10

Poor

23 Apr 2024

Yung Ki

Clean room and good facilities. Staffs were not friendly. Some of them were even hostile.