Suris Boutique Hotel

Indonesia , Bali
KUTA BALI, Blambangan street No.5 Kuta Badung, 5
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50 reviews shown

2/10

Poor

24 Aug 2024

Ratih

No just no, there’s no words to describe how unacceptable this place is. Found dirty jock under the blanket! Wonder if they even change the bed sheets! Noisy, you can even hear people talking from room next door, ants, dust, mould everywhere. I wish I took a photos. They shouldn’t open for business. Nothing like the photos at all.

Leisure Self

2/10

Poor

20 Oct 2023

william

Really bad experience. You can hear the noise from the other rooms. Toilet very dirty

8/10

Excellent

10 Aug 2023

Richard

It was comfortable breakfast every day great if swimming pool clean would have been a lot better.

Leisure Self

6/10

Pleasant

30 Nov 2019

Verified traveler

O.k for the price although each night we had a different group of noisy guests. Breakfast was rice noodles etc. We moved on half way through our stay.

Leisure Partner

6/10

Pleasant

26 May 2019

Philip

Good for budget travellers/short stays

Room was older/in need of maintenance but was adequate for our 1-night stay.
Pros: Comfortable bed, offered basic breakfast, 15min walk from beach, 10min cab ride from airport
Cons: older hotel, small/dim bathroom, no elevator

Partner

2/10

Poor

02 Feb 2019

Exactly opposite what showed in the pictures. Room, bed sheet and towels were mot clean when we checked in. I booked 3 rooms for me and my family but was really disappointed. Staff's were ok and tried to help. Breakfast was terrible, stay away from these hotel.

2/10

Poor

08 Nov 2018

Rash

Very dirty room. When i checked in the room the whole floor was wet. Then they opened the window for drying the floor. So next 1 hour i was walking in the street.
At night time there was raining and the room was flodded. I requested for another room but they failed to do this.
Very dirty towel. Did not give slipper.
Tottaly a big disappointment.

8/10

Excellent

10 Sep 2018

Samantha

Great budget accommodation

Location is very central, walking distance to beach, shops and restaurants There is a Chemist, supermarket, money exchange and laundry mat close by. We were very happy and enjoyed our time. The rooms are spacious. If you remember that it’s not a 5 star, you should be happy, just accept that your towels are not always going to be white. The staff are friendly and very helpful. Overall we very much enjoyed our 2 week stay. Hiring scooters from reception, very easy and hassle free. Would recommend Suris Boutique if you are looking for good cheap accommodation.

Family

6/10

Pleasant

07 Sep 2018

Dira

As good as it’s price

It’s cheap and as good as the price. Close to the beach if you know the way to walk.

4/10

Poor

14 Jul 2018

CARLA

Hotel needs renovations.

Paid for room upgrade to ground floor and both rooms had a terrible smell. Towels are tread bare and covered in stains. Sheets are not changed regularly. My 9 year old spilt chocolate on her bed and it remained there for 3 days. Been to Bali over 20 times and will not recommend this hotel or go back.

6/10

Pleasant

12 Apr 2018

Decent enough location

About a 10/15min walk to the beach, which was good. Staff were pleasant and always willing to help, room was disappointing - did not change hand/floor towel the whole week we were there (even though left in shower to be changed everyday!) and found a cockroach. A/C worked perfectly. Pool was clean, breakfast was ok.

10/10

Exceptional

02 Apr 2017

neil

Value for money hotel close to shops,entertainment

Close to where ever you need to go around kuta. hotel food was fantastic as was staff would definitely stay there again

8/10

Excellent

15 Mar 2017

Kristina

Good location

I got upgraded room with pool access. However, room did not seem ready for check - no, toilet paper, toiletries, coffee/tea, water. Once asked staff provided everything with a remark that normally they do not offer water/coffee/tea.
Room itself was a bit dark, mainly because it is on the ground floor and trees in front of. Hotel is on the main road but it is quite. Location is great, close to everything - beach, shopping area, night life but not in the very heart of action which is good.
Hotel offered scooter rent and trip to Lombok is overpriced. I got outside cheaper.

8/10

Excellent

15 Mar 2017

Kristina

Good hotel, great location

4/10

Poor

21 Dec 2016

Moana

Such a Pity

Lovely staff but unsanitary conditions...Day 3 had to tell them to exchange bath mat...huge bed but 2 little pillows..had to ring to get toilet paper and pool was out of action for 2 out of our 4 day stay.
Plus ++ close to Kuta Square and Beach

Family

8/10

Excellent

03 Jul 2016

Laszlo

Nice Friendly-staffed Hotel

We got room in the third floor, my friends wife had a hard time to go up and down on the stairs, the manager moved them immediately down to the ground floor.

8/10

Excellent

03 Jan 2016

Kevin

Good hotel, nice staff

Good (basic) hotel, nice facilities, polite staff, good stay.

Family

8/10

Excellent

09 Dec 2015

Hannah

Friendly and relaxed environment, a little out of

A very friendly service from all staff members with a nice outdoor pool and sitting area for breakfast. Only concern was it seemed a little out of the city centre for what we needed. However it was just a short walk from the waterpark (would defo reccomend), and actually quite nice to miss the hustle and bustle of kuta for a night or two! Staff were more than willing to sort out taxis for us.

Family

10/10

Exceptional

16 Aug 2015

Katarzyna

Very descent hotel

Very descent hotel. Close to the airport, close enough to walk there instead of taking taxi if you don't mind couple minutes of a walk. Professional service, clean room. That is exactly what I needed and expected. The only disadvantage is the fact that Wi-Fi didn't work in the room, also the access to the Internet in the lobby didn't really work that well (I don't know if it's a temporary thing and it has been fixed - but that's what I experienced in May 2015). Besides that it's good value for the money paid.

Partner

10/10

Exceptional

17 Jun 2015

Verified traveler

Lovely and clean - close to everything!

This was our first stay at Suris. We have no complaints. Staff were awesome. Rooms were very clean (fresh towels every day). Breakfast was good. Plus you were provided with an in room safe (not everybody has one). There is a place next door to organise tours if you want. We will be staying here again for sure because it was very central to everything. We didn't need taxis.

6/10

Pleasant

12 Jan 2015

Verified traveler

nice hotel

stay is comfortable and enjoyed well

Partner

4/10

Poor

07 Jan 2015

Philip

Good value for money

We had a great time exploring the shops and bars of the region

Partner

8/10

Excellent

03 Jan 2015

greg

Beautiful staff . Nice hotel . And close to most t

Nice quiet hotel . I had a scooter so no problems to get anywhere . Bit of a walk to Kuta beach . Overall a great cheap hotel

6/10

Pleasant

07 Dec 2014

Dean

Breakfast Menu

Breakfast menu is very small. Fried Rice and Fried Noodles. You could get eggs but had to asks for them. Omelette was just plain egg with no fillings at all. This hotel seems to cater for larger tour groups coming and going every second night or so. Very Noisy Guests as check in was quite late for there flight arrivals. Also no fresh milk available from kitchen only sachets of milk powder. Staff were very friendly though. You live and learn.

6/10

Pleasant

26 Oct 2014

Verified traveler

Good stay for anything to do.

It was smell around the pool and room( ground floor )
Breakfast menu was not....so it was difficult to understand what they said. Staff was friendly ok.

8/10

Excellent

03 Oct 2014

Conor

Quiet hotel in a busy spot

Suris Boutique Hotel is a great little hotel in a quiet spot of a popular area of Bali. Pool Access Deluxe rooms are great and give a sense of luxury for a bargain price. A small few repairs here and there, but nothing that would stop you from enjoying your vacation

Family

6/10

Pleasant

30 Sep 2014

hanna

Cozy hotel

Good staff, nice room, small and cozy hotel! Not much to choose between for breakfast but the ones awaeble was good! 15 min to beach and 5 to shops and restaurants, good location!

10/10

Exceptional

06 Sep 2014

Cecilia

Very good hotel

My Family and I stayed at Suris for 6 nights and I really recommend this hotel.All the staff are friendly and the room it's clean and comfortable!

Family

10/10

Exceptional

03 Sep 2014

Vesna

Suris

Very cute hotel! Gave it only 4 stars for cleanliness because i thought sheets were a bit dirty when i arrived but the hotel changed them immediatelly. I had the pool room-wonderful. Breakfast included, very good scrambled eggs :)

6/10

Pleasant

02 Sep 2014

ShipSterns

Noisy guest

Walls must be made of rice paper my guest next door had me very cheesed off due to there noise at such a late hour. Totally exhausted after traveling all day only to be kept awake

6/10

Pleasant

30 Aug 2014

Reasonable value

Good location, friendly staff. Maintenance issues in room: electricity outlet located next to shower (dangerous location, getting wet from shower) was falling out of the wall and shelf under the TV also coming off the wall and was unusable. Breakfast was basic, little choice.

Family

8/10

Excellent

22 Aug 2014

Peggy

You get what you pay for

For what we paid, it was very good value for money, the hotels owner Diah, could not do enough for us, she was fantastic! the whole staff were great.
We are aged pensioners so the walk to the beach proved difficult for us, but if you are younger, you will have no trouble walking there (about 10 mins)
Taxis are cheap (go for bluebird as they are metered) others con you! about $AU1 to the beach and entertainment.

8/10

Excellent

11 Aug 2014

Christian

2 nights @ Suris Kuta

Simple yet clean and comfortable. Good location. Easy access. Friendly staff. For the kind of price paid for, very good value for money.

8/10

Excellent

11 Aug 2014

James

Very happy with the stay at this hotel

Checkin was easy, rooms were tidy and clean. Not too far from airport. Only disappointment was the a/c leaked in the room, apparently having it on too cold a setting. I would recommend this hotel to others.

Family

6/10

Pleasant

27 Jul 2014

Verified traveler

So so....

check in slow. room ok. location ok. very, very smal breakfast. (just rice, noodels, even for bread you have to pay extra)

10/10

Exceptional

22 Jul 2014

Facilities: Above average; Value: Affordable; Service: Friendly; Cleanliness: Pleasant;

Partner

8/10

Excellent

16 Aug 2013

KIM

Small Hotel

It is a small hotel which is good for a one night stay on transit. Not suitable for family as the bed is too high making it difficult even for adults to be climbing into and out of bed. The swimming pool is too small. It is more of a big bath tub for cooling off on a hot day.It is not within comfortable walking distance to the beach or eateries. If you are planning for a longer stay in Bali, you have to look elsewhere. The breakfast is very simple but the sweet corn soup is very good.

4/10

Poor

13 Nov 2024

Aline

Bem sujo e mal cuidado.

O quarto e as roupas de cama estavam meio sujos. Já o banheiro o vaso estava terrível. Encardido, cheiro ruim. Muitos insetos nos cantos, o chão ficava alagado. O ar condicionado não gelava. Eu não voltaria mais. Pedi um quarto no térreo pq estava com mala pesada e não tinha elevador eles não disponibilizaram. Enfim. Não foi confortável quase morri de calor

Self

8/10

Excellent

05 Dec 2023

Miisa

The staff were very nice and always helped us on our stay.

Leisure Friends

6/10

Pleasant

12 Feb 2023

Verified traveler

Ok hotel, kunne dog forbedres

Hotellet var ikke specielt rent, løgnerne lugtede lidt underlig og bygningerne var meget gamle. Især badeværelset var ikke specielt lækkert. Altandøren kunne ikke lukkes ordentligt… poolområdet var hyggeligt, men småt, og morgenmaden også fin - den bestod af hvad end køkkenet lavede og blev lavet frisk, når man satte sig ved et bord. Der blev skiftet håndklæder hver dag og anden service fejlede heller ikke noget, en del af personalet var dog ikke så gode til engelsk

Friends_and_family Friends

10/10

Exceptional

04 Feb 2018

MINSUK

very good

8/10

Excellent

03 Jan 2018

Julie

Hotellet var en anelse slidt, men pool området var super flot, og der var rent og pænt. Utrolig godt til prisen. Personalet var mega hjælpsomt og stod på spring ved det mindste. Dog var vi ikke særligt imponerede over Kuta, men det kan hotellet jo ikke gøre for.

Family

8/10

Excellent

23 Aug 2017

Lina

Helt okay!

Fantastisk och hjälpsam personal, egentligen de viktigaste! Frukosten för en västerlänning blev mer av en chock när de var ris och nudlar. Fanns dock rostad och pannkakor också! Men är man i bali, så tar man ju seden dit man kommer. Rummet helt okay, och lokaliseringen även så okay, enkelt att hitta men låg ca 10-15 min gångavstånd till stranden. Helt överkomligt! Stannade dock bara en natt, kunnat möjligtvis stannat en till men inte mer :) dock tycker jag bilderna som lades upp sa mer än vad de var. Men fantastisk personal!

6/10

Pleasant

04 Jan 2016

Martine

A besoin d'être amélioré

Personnel accueillant. Chambre spacieuse, mais manque de lumière et de rangements. Murs à repeindre

8/10

Excellent

04 Dec 2015

Verified traveler

가격대비 99점 호텔

호텔스닷컴에서 할인받아 아주 저렴하게 이용했습니다.
가격대비는 아주 훌륭했습니다.
저가 호텔이기에 일반 호텔과 비교하면 당연히 만족못하실수 있지만
저렴하게 이용하시기엔 아주 좋은거같습니다.

Partner

6/10

Pleasant

30 Nov 2015

Petra

Ok hotel

Room was nice, a little dark thought. Pool was closed the whole time we were there. Internet didn't work properly in our room.

Partner

8/10

Excellent

07 Oct 2015

Aleksandr

Шумный отель

Весьма приличный отель и хорошее обслуживание, но неудачное расположение. Находится около дороги, с утра до вечера загруженной транспортом. Шума добавляет и ресторан отеля.

Partner

2/10

Poor

20 Sep 2015

Arzu

I dont know what to say

The bed sheets on our arrival to the room were not clean. There were stains all over that probably did not come off after washing ( as they smelled clean). However, you do not present such a room to a guest.
After reporting to the reception, they immediately changed our bed sheets. New sheets were cleaner , but still having stains. I guess this is a major problem in the hotel as I also red a notification that you sign during your check in , saying that you comply with the responsibility if you make yourself a fake tattoo, as they dry really slow and dirt the sheets in the room.
Bath room curtain is disgusting ! Please change these or just throw them away.
Hotel is conveniently located, 10 minute walk to the beach and shopping area. Breakfast does not look very inviting. The cloth under the presented foods looks like it has not been washed for a year.
I ate bread with cucumber and lettuce. Other (fresh) vegetables like onion, carrots etc were there on the same plate everyday again , waiting for someone to be eaten, untill I ate them all till the end of my stay. The bowls in which Jam is presented do not look fresh. THey look like if they are being refilled without ever being washed and the sides of the bowl are full with dried Jam that ever got there. Please do something about these simple things.

Internet connection is good, both at the lobby as in the room.

Family

6/10

Pleasant

25 Aug 2015

Rika

清潔な部屋はGOOD,周辺には何もないです。

５日間滞在しました。クタの繁華街までは10分かからず歩いていけますが、なんせ道路事情の悪い国です。
スクーターとバイクががんがん行き交う信号のない道路を気合いを入れて渡るしかなく、ご家族連れにはおすすめできません。
部屋の清潔さや快適さは期待以上で、虫も一度もみかけませんでした、これにはびっくりです、清掃も行き届いていて過ごしやすい部屋でした。
wifiはそこそこつながり、頼むとLANケーブルを貸してくれ有線接続も可能です、これが魅力でここにしたのですが、肝心のデスクがなく、仕事はできません。
朝食は毎日同じメニュー（ナシゴレン・ミーゴレン・おかず１品・スープ）ですぐに飽きます。
近くにコンビニや食事できるような場所はありません、数日はルームサービスでしのぐ感じでした。
スタッフは親切で気の良さそうな人達ですが、昼夜騒ぎ続けています、夜中に声が響くのでこれは結構きになりました。

Partner

6/10

Pleasant

09 Jul 2015

Verified traveler

2 dagen geweest. Op zich een leuk hotel, maar we klein. Ontbijt buffet viel een beetje tegen. Kamers waren schoon, alleen douchegordijn was smerig. Afstand naar het strand van kuta was best ver. Maar ja dat mag de pret niet drukken. Goed te doen voor een paar dagen.

Family