Truntum Kuta

10/10

Exceptional

03 Aug 2026

Rhonda Lee

Beds were good pillows a bit soft for me ... only negative was pool chairs had towels but no bums on seats

10/10

Exceptional

01 Aug 2026

Suzanne

Alway a great stay at the Truntum

8/10

Excellent

31 Jul 2026

Danny

Room was great breakfast good Biggest problem was people claiming pool lounges by leaving a towel then going off elsewhere.

8/10

Excellent

29 Jul 2026

Cindy Ann

Central and close to everything
Great food and views of the ocean at sunset

6/10

Pleasant

27 Jul 2026

James

Good location

8/10

Excellent

25 Jul 2026

Jason

I had a very good time at the Truntum Kuta. Staff were very helpful and friendly

6/10

Pleasant

25 Jul 2026

Gary

Budget Hotel good value but has it's flaws

10/10

Exceptional

17 Jul 2026

Melissa

Great value for money. Central location, 10 minutes walk to Waterbom. Everything you need is on your doorstep and you don’t need to cross the main road to get to the beach.

Family_with_children

10/10

Exceptional

14 Jul 2026

Jennelyn

Family friendly, great staff

Family_with_children

6/10

Pleasant

12 Jul 2026

Celeste

We found the rooms to be clean and well maintained. The bathrooms had some mould in the caulking and grout and we didn’t like stepping into the bath/shower in order to shower. However the rooms without balconies we found it difficult to dry bathers and store pool toys. The staff were very helpful at all times and very friendly. The resort has three pools which the kids loved. The breakfast we found average, the food was of average quality and basic with no Vegemite available.
The location was good and very walked to shops, restaurants, beach etc.

Family_with_children

4/10

Poor

12 Jul 2026

Ce Yin

We were not given the room we booked and staff were only able to give us a compromised room as compensation. Room was dirty and not well maintained, bathroom was mouldy and falling apart.

Family_with_children

10/10

Exceptional

11 Jul 2026

Andrew

Clean room, Great staff. Facilities aged but is too be expected

Family_with_children

8/10

Excellent

25 Jun 2026

Karen

Great choice of breakfast items. All staff amazingly helpful and so friendly. Pools were clean. Gardens well looked after. Straight across road from beach.

Friends

10/10

Exceptional

22 Jun 2026

David

The staff here are amazing. Especially Coka he is one of the managers. Always smiles and make sure to say hi. All the staff say hi and tell you to have a great day. Amazing
The property is close to the ocean and the mall and many food and bars.

Self

10/10

Exceptional

21 Jun 2026

Julianne

My room was lovely cleaned every day the staff were lovely always helping you such beautiful people breakfast was hit n miss wasn’t that nice some food was nice the pools were nice well maintained I had a lovely stay I would come again the staff were very friendly helpful lovely soles

Self

4/10

Poor

16 Jun 2026

James

Bedroom we had booked it a day before we arrived as we were arriving at 1am so our room would be clean and ready. So when we got into the room all we wanted to do was sleep. The bed was as hard as a rock and when we went into the bathroom the toilet had been leaking water all over the floor and it smelled really bad. So in the morning we asked to see the manager and spoke to her. She said she was so sorry we will move you to another room which she did. The room was lovely and the bed was nice. But after we moved in we found that the toilet was leaking as well and the bathroom had no place to hang your towels or wat trunks. So we let management know and we will sort that. Never happened and the room turned out to be so noisy it was difficult to get to sleep with fireworks going off every night between 10.30pm and 11pm and sounded like it was right outside our room. We were booked in for 7 nights but after five nights we had to move to another hotel to get some sleep. The pools were lovely and the staff are really nice but the place is really run down.

Partner

10/10

Exceptional

16 Jun 2026

LISA

The staff was exceptional at breakfast every morning.
Rooms were cleaned every morning while at breakfast.
Breakfast buffet was well worth it.
Swim-up Bar fail to delivery my lunch with our groups. I received it 30 minutes later after they served two other families who ordered after us. Wasn't Happy & sent it back.

Friends

10/10

Exceptional

11 Jun 2026

Glynis

We love the Truntum hotel for its location. Right on the beach and handy for shopping. Staff lovely. Pools lovely

10/10

Exceptional

08 Jun 2026

David

The staff right from the beginning were amazing. I arrived late at night and they greated me with a big smile. The manager Cokea Cola was amazing. He meet me one time and every time he saw me he called me by my name as did a lot of staff. The hotel is centrally located and is amazing
The room service was great and the food was good. At both the buffet and room service. My room attendant was amazing. Room was always spotless.
You will not be disappointed in your stay here. Beautiful hotel but even more beautiful staff.

Self

10/10

Exceptional

02 Jun 2026

Lillian

Absolute best stay!!!! Staff could not have been better. Will be recommending this hotel to everyone !’

Partner

10/10

Exceptional

02 Jun 2026

Julie

Amazing staff and food was beautiful 😍

10/10

Exceptional

31 May 2026

Robert

We had a fantastic stay! The staff were incredibly helpful and friendly, always going out of their way to make us feel welcome. The location is perfect—right in lively Kuta with direct access to the beach, making it easy to relax and enjoy the surroundings. There’s also the convenience of onsite currency exchange, which was really handy. The three swimming pools were a great bonus and never felt overcrowded. The highlight, though, was the buffet breakfast—absolutely unbeatable, with a huge variety and excellent quality. We’d definitely stay here again!

Partner

10/10

Exceptional

31 May 2026

Robert

We had a fantastic stay! The staff were incredibly helpful and friendly, always going out of their way to make us feel welcome. The location is perfect—right in lively Kuta with direct access to the beach, making it easy to relax and enjoy the surroundings. There’s also the convenience of onsite currency exchange, which was really handy. The three swimming pools were a great bonus and never felt overcrowded. The highlight, though, was the buffet breakfast—absolutely unbeatable, with a huge variety and excellent quality. We’d definitely stay here again!

Partner

10/10

Exceptional

28 May 2026

Ellie

Very clean room & lovely staff!

Self

10/10

Exceptional

25 May 2026

Helen

Staff were lovely
Everything was clean
Spa was a beautiful experience
Buffet breakfast was awesome but go early as it gets very busy and glasses are hard to get for juice

Friends_and_family Family

4/10

Poor

23 May 2026

Joanne

Air conditioner wouldn’t work and tv wasn’t a smart tv.

Self

8/10

Excellent

14 May 2026

Svetlana

Thank you

Self

10/10

Exceptional

12 May 2026

Martin

Very good, pool excellent

Family_with_children

10/10

Exceptional

03 May 2026

Phillip

Yes

10/10

Exceptional

28 Apr 2026

Jennifer

The pools are even better than the photos, and are lovely and quiet, even though you’re in the heart of Kuta.

Quiet, clean and modern hotel, with a great buffet breakfast.

We had one of the newer beach rooms with a view of the ocean and the pool ⭐️⭐️⭐️⭐️

Family_with_children

10/10

Exceptional

28 Apr 2026

Marcin

I love the hotel

Self

10/10

Exceptional

27 Apr 2026

margaret

This hotel resort in Kuta is the best location to stay. So close to the beach and the market. The staff are so friendly and welcoming and always are there to help in any situation. The restaurant has yummy meals and the breakfast menu wow so much to choose from. We highly recommend you stay and once you’ve stayed you will return. Thank you Truntum. Our extended family.

Partner

10/10

Exceptional

18 Apr 2026

Diane Paula

The rooms were exceptionally clean and the staff went out of their way to help especially Putu Diba

Partner

10/10

Exceptional

11 Apr 2026

margaret

Love the breakfast so much to Choose from. The room was very spacious and clean. The pools are amazing with swim up bar. The staff are all friendly and welcoming.

Partner

10/10

Exceptional

07 Apr 2026

Mary-anne

Great location, on the beachfront beautiful views, spa had daily specials and close to shops and restaurants.

Family

8/10

Excellent

04 Apr 2026

Patricia

The location was great,we found the bed a bit hard.

Partner

10/10

Exceptional

04 Apr 2026

James Edward

Pools were great rooms clean

10/10

Exceptional

04 Apr 2026

Sourish

The staff are extremely friendly, respectful, and always willing to help. We stayed here for a week, and it’s an experience we’ll take back with us to Australia.

Bali in general has such beautiful and welcoming people, and this property truly reflects that warmth. The location is excellent—right in a prime area with easy access to everything.

The service is top class, and the property offers a wide range of facilities within a large, well-maintained space—from pedicures and spa treatments to hair threading. The three pools are fantastic and add to the overall relaxing experience.

Overall, a wonderful stay and highly recommended.

Family_with_children

8/10

Excellent

03 Apr 2026

Bradley

Breakfast menu was basic, all staff are fantastic, friendly and helpful. Room was clean although the mattress on the bed was ordinary. Really needs to be replaced as it has sunken spots where people sleep and was quite uncomfortable

Self

10/10

Exceptional

02 Apr 2026

Sunzidha

Lovely hotel. Breakfast buffet had different variety. Indonesian and English style. The restaurant was out in the open overlooking the beach which was different. It was right on Kuta beach so few steps and your there. Very family/ couple vibes as opposed to party goers in Canggu. Shopping and food nearby which is great. Close to beach walk mall. Only downside is ants in the room which maybe they can’t control as it’s a tropical island and lots of greenery around. Kept luggage zipped everytime and made sure to dust off ants from my toiletries before putting back in bag. Overall good hotel

Partner

10/10

Exceptional

31 Mar 2026

PETER

room was clean and tidy. breakfast was excellent and staff were awesome. A++

10/10

Exceptional

30 Mar 2026

Giuseppe

All round a great hotel loved the 3 swimming pools

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Samantha

really nice hotel

Friends

10/10

Exceptional

19 Mar 2026

Jake Martin

Clean, great staff, lovely stay

Leisure Family_with_children

10/10

Exceptional

12 Mar 2026

Evangeline

Ocean view, just walk ten steps to the beach

Family

8/10

Excellent

10 Mar 2026

Michael edward

Yes

Self

8/10

Excellent

02 Mar 2026

Gary Ross

With all the wet eeather tiles were slippery

Friends

10/10

Exceptional

02 Mar 2026

Nicola

We have stayed in this hotel before and picked it for a group holiday for its location and ease.
We travelled with two young children and the pools were great with the shallow kids pools in both of the larger pools. There is a small kids play area which we used a lot too.
You can ask staff and they give you food to feed the fish and this was entertaining for both the young and old.
Staff were amazing and checked in on our group when we had some poorly people.
It was also my husbands birthday and from morning staff singing happy birthday through to the room staff leaving a towel sculpture , the staff made it special.
We had lots of rain and still got out to walk on the beach path. The beach has definitely taken a hit from the weather over months and there was debris and in some parts the path was missing.
We still like this location and the fact it is on the beach.

Family_with_children

2/10

Poor

25 Feb 2026

Tara

Tried to request a credit from expedia and hotel, got upgraded (which was not an upgrade as window leaked), tot upgraded a 2nd time (again not an upgrade as shower didnt drain, hallway flooded, furtherest location from upgrades)

Partner

10/10

Exceptional

23 Feb 2026

Jeffrey Benjamin

Very clean, the staff was very friendly, and was in an excellent location

Partner

10/10

Exceptional

22 Feb 2026

Jeffrey Benjamin

Very clean and extremely friendly staff

10/10

Exceptional

21 Feb 2026

Margaret

Amenities

Family_with_children

10/10

Exceptional

21 Feb 2026

Margaret

Amenities

Family_with_children

10/10

Exceptional

21 Feb 2026

Thomas S.

A wonderful hotel so friendly.

Partner

10/10

Exceptional

21 Feb 2026

Yvonne

Staff was very friendly, food at restaurant was very good, by the beach and lovely pool to swim!

Family

10/10

Exceptional

20 Feb 2026

Gary

Beautiful poolside room, very clean, friendly helpful staff. Highly recommend

Friends

10/10

Exceptional

19 Feb 2026

Jo

The facilities at the resort are fantastic. 3 great pools, swimup bar and right on the beach. Great location.

Friends

6/10

Pleasant

15 Feb 2026

John

The location was very central to everything on offer in Kuta but there are much better resorts to stay at if you dont want the chaos of being hassled all day.
The Grand Deluxe Poolside Room was old but well maintained and the staff were friendly and attentive to your needs. What really let this resort down was the food; it was poorly prepared with low quality produce and everything, breakfast, lunch and dinner, lacked flavour. Thankfully there were some good restaurants in the local area.

8/10

Excellent

13 Feb 2026

Sharon

Loved the hotel, location, staff, service and the food! Also loved that the hotel is right on the beach! The only issue we had during our stay were the hard mattresses in the rooms! They were very uncomfortable to sleep on!

Leisure Friends

8/10

Excellent

13 Feb 2026

Kylie

Super friendly staff, clean and spacious rooms, great pool areas, amazing spa, great location

Leisure Family

10/10

Exceptional

08 Feb 2026

christiaane

Value and location amazing! Staff are so lovely, strategic location close to everything, buffet was full of choices. Sunset pool was fantastic, and just us two watching the sunset from the pool for the 3 nights we stayed there. We will be back!! :)

Leisure Partner

10/10

Exceptional

07 Feb 2026

Mark Clifford

The room, staff and facilities were all excellent

Leisure Partner

4/10

Poor

06 Feb 2026

Peter

Room was very dated and in desparate need of renovation, though of a decent size. The breakfast was a large selection of unappetizing dishes, and heavily sugared juices. It's not expensive but you get what you pay for.

8/10

Excellent

06 Feb 2026

Karen

Cleanliness and staff

Partner

10/10

Exceptional

27 Jan 2026

Michael Stephen

Staff so friendly, breakfast so much choice

Leisure Partner

10/10

Exceptional

20 Jan 2026

Tammy Marie

The staff were friendly and the pools were clean and our rooms were clean

Leisure

10/10

Exceptional

08 Jan 2026

Pamela Geraldine Alice

Yes breakfast was fresh. Pool was clean and enjoyable

Leisure Partner

10/10

Exceptional

05 Jan 2026

Amber

Everything perfect. Staff are amazing

10/10

Exceptional

04 Jan 2026

Antonia

We had a fantastic stay at Truntum Kuta and would happily return.
The location is prime — the beach is right beside the hotel, two art markets are just minutes away, and it’s an easy 15-minute walk to both Discovery Mall and Beachwalk Shopping Centre. Everything you need is close by.
A special mention goes to the Duty Manager, Mr Cok Oka Derana. He is a genuinely kind, happy man with a great sense of humour and truly made our stay memorable. Staff like him make all the difference.
The food was excellent, with great choices available for breakfast, lunch, and dinner. Our room was cleaned daily by Edi, a lovely young man who always went above and beyond — nothing was ever too much trouble and he was always happy to help.
The hotel also offers a full-service spa on site, which was fantastic, and three outdoor swimming pools, giving plenty of space to relax.
The new lobby is beautiful, very welcoming, and sets the tone for the whole stay. The atmosphere throughout the hotel is warm and friendly.
We thoroughly enjoyed our time here and will definitely be back.

Leisure Friends

10/10

Exceptional

03 Jan 2026

Hayley-Anne

The breakfast was always good, the pool did need more lounges for guest and maybe having staff go to the people on the lounges to order drinks rather than going up to the bar. Pillows in room could have been better softer and bed was a little hard maybe a softer topper on the bed

Leisure Partner

6/10

Pleasant

01 Jan 2026

Philip Heng Wai

cons:

- only 1 restaurant for lunch and not many choices on the menu, good thing is many restaurants nearby

- MASSAGE >_< we booked our 90 mins massage for two ppl (20:00-21:30), we arr at the spa at 07:50, got into our room at 20:00, one of the girls arr at 20:05 and massage finished at 21:20. THAT'S CHEATING

pros:

- good location

- most staff are friendly except one of the waiters wouldn't let us sit in the restaurant for live music when we had our drinks in the bar

- we stayed at 1411 for the first 3 nights and moved to 1408 due to the toilet has no flushing water but the arrangement was smooth by the front desk

Partner

10/10

Exceptional

25 Dec 2025

Cyril

Excellent service . Close the shops and the beach .
I enjoy my stay at the hotel.

Leisure Family

10/10

Exceptional

23 Dec 2025

Mary

We did not stay here.

10/10

Exceptional

21 Dec 2025

Erin

Love the breakfast, love the pool, love the location.

Partner

8/10

Excellent

18 Dec 2025

Farhad

First room given had nlood stains on the sofa and the headboard was dirty.sheets yellowish in colour. Room changed the next day which was a whole lot better and the holiday enjoyed.

Leisure Family

8/10

Excellent

14 Dec 2025

Andrew

The location is great and close to shops, bars, and restaurants. The staff were fabulous and the room was clean, comfortable and as described. We did have to move room due to excessive noise from a group of other travellers who repeatedly woke us early every morning, however the staff accommodated that with no issue. The Hotel itself in general could do with a bit of maintenance
as it’s looking tired and dated in parts. The buffet breakfast was good with plenty of options, the three pools are all very good and the pool foam party was a great highlight. The nightly ‘pop-up’ Warung at the front of the Hotel had sensational Indonesian food at super cheap prices which we went to several times. Overall a pleasant stay which met our needs.

Leisure Family

10/10

Exceptional

14 Dec 2025

Lovedeep

it was a good experience

Leisure Partner

10/10

Exceptional

11 Dec 2025

Terrill Patrick

All great,will stay again.Staff were excellent,always smiling and ready to help.

Leisure Family

8/10

Excellent

10 Dec 2025

Angie

Staff were excellent. The spa centre onsite was beautiful and excellent value

Leisure Family

6/10

Pleasant

06 Dec 2025

Hermann

this hotel needs updating

Leisure Partner

10/10

Exceptional

06 Dec 2025

AYANNA GALIA ADANNA

Staff was great a nice hotel close to shopping .Breakfadt buffet was great overall a really nice stay

Leisure Partner

4/10

Poor

04 Dec 2025

S

I booked a massage on the last day but the staff was running over 30 minutes late and so I asked to cancel the appointment. Upon check-out, I was charged for the massage I did not get. Rest of stay was good

10/10

Exceptional

03 Dec 2025

Shona

Great service, Stay all kind room is exactly as described

Leisure Partner

10/10

Exceptional

25 Nov 2025

Melissa

Room was clean and bed comfortable. Staff very friendly and courteous

8/10

Excellent

23 Nov 2025

Scott

Nice affordable place to stay with beach front access,
rooms were nice and clean.
Breakfast had a nice variety and having the 3 pools to go between was good.
Staff were super friendly too!!

Leisure

4/10

Poor

15 Nov 2025

Sally

The room was clean in the new part. But we booked a sea view which was only possible over buildings. We overlooked a pool which was green and not open for 6 days of our holiday. Front pool was cold and other pool was very crowded and limited staff at bar.
Breakfast was limited and we had to pay for cappuccino and lattes. Wouldn’t stay here again.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Kathleen Ethel Den

Staff were all great. The room was cleaned every day and restaurant food was very good. Buffet breakfasts had every thing you could want

10/10

Exceptional

12 Nov 2025

SIMON

Truntum was amazing. Clean, friendly staff and great location near the beach.

Leisure Friends

10/10

Exceptional

12 Nov 2025

Kim

Amazing, friendly staff.
Awesome location right on Kuta beach.
10/10 Would recommend

Leisure Partner

10/10

Exceptional

09 Nov 2025

HELEN

staff were wonderful, 3 pools to choose from, great location, shopping, mini mart out front, restaurants and the beach. room was very clean and cleaned well each day

Leisure Family

10/10

Exceptional

09 Nov 2025

will

Nice and friendly staff felt well looked after amazing food very close to lots of close by things

Leisure Family_with_children

8/10

Excellent

07 Nov 2025

Debbie

We had a deluxe renovation room (mm) not sure about that. Door to room very sticky hard to open door to balcony same. You would wake up the sleeping person if going out to balcony. Room clean and functional.
Breakfast facing beach very nice good choice.
Staff great friendly and accomodating
Money changer same price as the streets opens at 9 am
3 pools 1 with swim up bar.

The price reflects the size of resort. I personally would not stay again as i think can get same room cheaper in small hotel. If you want a larger hotel this fits the bill

Leisure Friends

10/10

Exceptional

06 Nov 2025

KYLIE

Great location. Lovely staff. A bit dated but renovations are happening already.
Enjoyed my time at the truntum

Leisure Family

10/10

Exceptional

03 Nov 2025

Grant Blair

Everything about this hotel is awesome, right down to the proximity, friendly staff the room size & oh, how about that breakfast 😊🙏.
Grant Dawson.

8/10

Excellent

01 Nov 2025

Robert

Great location, staff and generous size rooms

Leisure Family

10/10

Exceptional

30 Oct 2025

Michael

Yes it's always great to stay there

10/10

Exceptional

28 Oct 2025

michael edward

Everything was excellent as normal.It's a great place will stay here again and again and

Leisure Self

10/10

Exceptional

26 Oct 2025

Tracey

Staff are AMAZING so helpful and always friendly!
Rooms were cleaned everyday!

Leisure Friends

10/10

Exceptional

26 Oct 2025

SLAVKO

breakfast fresh good varietes clean rooms clean pool

8/10

Excellent

21 Oct 2025

James Simon

Breakfast could have more variety. Room was clean but door was in need of maintenance and kept alarming despite notifying staff. Clothes dryer line was broken and with no access to fresh air it was difficult to dry clothes. Staff were friendly.

Leisure Partner