Pacific Pensionne

4/10

Poor

09 Nov 2025

antonio

No room amenities. No cups or glasses inside the room

Partner

10/10

Exceptional

05 Mar 2025

Richard

The rooms are clean , air condition works good. Free breakfast perfect to send you on your day. Has TV but no wifi in the rooms, only in the reception area, which has ample seating.

Business_and_leisure Self

10/10

Exceptional

01 Mar 2025

Richard

Very clean and we'll maintained. Staff is great, free breakfast is good, great location. But lots of traffic pollution on the main streets.

Business_and_leisure Self

8/10

Excellent

21 Jul 2023

Josefina

The staff are friendly and the place is good but it's far from the Main Street so we have to walk meters away to get taxi. Well, when it comes to financial reason the place is an ideal one.

Friends_and_family Family

8/10

Excellent

02 Sep 2022

bebelinda

Clean and well maintained

Business_and_leisure Self

4/10

Poor

16 Nov 2019

Verified traveler

Only thing that was good about it was it was close to everything I wanted to be close to
But apart from that not a good look.

Friends_and_family Partner

4/10

Poor

18 Oct 2019

Jen

There were cocroach in the room...i asked help to one of their staff for their tv he just told me he will follow later but did not bother to check...wifi is poor..breakfast is poor....

Business_and_leisure Family

2/10

Poor

10 Sep 2019

Elvie

Not good

No elevator, phone is not functioning, no power outlets, small bed, old tv, lots of bedbugs. I got 6 bedbug bites. The linens are very itchy. Small room. Shower not functioning and no hot or cold water. Air con is not that cold. Packed breakfast was not given to us since we checked out early.

Family

10/10

Exceptional

03 Jan 2019

alain

great budget hotel

very clean great budget hotelroom friendly staff free breakfast very safe close to mall plenty of restaurants nearby

Partner

6/10

Pleasant

24 Dec 2018

Verified traveler

Location is good in that it is close to many restauarants and attractions such as Ancestral House. In regards to the room - basic amenities (one toilet roll, one small sachet of shampoo and soap, 2 towels, tv with cable was provided). Free breakfast was included in price, the breakfast is very simple toast with a slice of ham or rice and two small sausages. Wifi is also provided in the room however it does disconnect often. Overall, you get what you pay for and for us we just needed a place to crash and shower after being out all day exploring!

Leisure Friends

4/10

Poor

11 Jul 2018

Yolanda

The room is not comfortable to stay, as well as the bathroom.

The amount paid is not compensated compared to other hotels in the city.

6/10

Pleasant

02 May 2017

Kristine

Good location but the rooms are not clean. Polite staff. Good rate.

4/10

Poor

22 Apr 2017

Endre

Budget friendly, ok location

Familytrip, 2 adults and 3 kids in a family room. Price is ok, and then you can not expect too much. Old furnished room. Cr/bathroom as expected for this price range. Our bathroom was pritty disgusting, since we found leftover public hair on the wall, beside the lavatory. Even we informed them, they did not clean while we stayed there. So after two nights we found another hotel. Quite old and should need a makeover. Our old fashion tv set was out of order, so they changed it to another one that also was out of order. In the lobby, they had a aquarium, but nobody care to clean. Could be a nice thing to watch while waiting, but instead you feel like rushing out! We got a minivan, and was in need of their free parking, but very narrow frontyard, extremely narrow gate and passing to the garage. If there is another car there already, you have no more space to turn and park. Maybe better to go there as a backpacker?

Family

8/10

Excellent

24 Jan 2017

Isabel

Basic room, great service!

My first solo trip in a while, so i wantes ro save as much as possible and booked Pacific. The only word that comes to mind to describe this room/hotel is basic. Literally what you need, without the extra fluff of other hotels. It was very confortable and the people were very nice even when my key wouldn't work, they happily reset it for me. Would definitely stay here again!!

8/10

Excellent

02 Sep 2016

Verified traveler

My stay at Pacific Pensionne

Affordable cheap friendly staff close to eateries banka and transportation

4/10

Poor

12 Aug 2016

Verified traveler

Wont comeback! I swear

Everything has charges! Old apartelle, staff is unapproachable, uncomfortable stay. Willnot return again

Family

10/10

Exceptional

12 Jul 2016

Ray

Nice and Quiet Stay

My wife Mary and I had came in for an early check in on Monday July 4th. Our flight from Los Angeles had arrived in Cebu early. When we had got there, we had booked a Honeymoon Bedroom, but it was not available. The friendly staff took care of everything right then and there, and had got a great one bed bedroom upstairs. The Kitchen Staff was great, and I loved eating the lady who cook there delicious breakfast. Over all, everything was convenient, and accessible.

Family

4/10

Poor

05 Jan 2016

Verified traveler

Noisy

Guest on others rooms were very noisy and I had no sleep the whole night

6/10

Pleasant

24 Dec 2015

Simon

Quite good

The room is big. Bed and bathroom is good. Neighbourhood is quiet.cheap place to stay. It has free breakfast. The people is nice. But i dont like the tv and wifi connection. Wifi is so slow and about the tv its like your watching damage cd. It goes stop and play then stop again and play again. The place is near malls and markets and i like it.

Partner

4/10

Poor

20 Dec 2015

Verified traveler

Misleading pictures

Sadly I'm a bit disappointed about the stay as the pictures to the room I booked and the actual room I stayed greatly mislead. The room is bit old as the facility's its clean the bed (doublebed)is to small for 2 people actually. After all the breakfast was OK. Personally I don't want to go back

4/10

Poor

03 Dec 2015

Agnes

We stayed for five days. Staff are courteous. There are roaches in the rooms, Bathroom door handle/lock is broken. Family room for four(2queen beds) are too small.no chair to sit. Need to upgrade the room facilities (beds, cabinets.

Family

4/10

Poor

01 Nov 2015

Verified traveler

Pleasant staff, but that's about it

What can I say other than this hotel is in The Philippines, a place where you will get extremely poor value for your money. Staff were nice and you could see that they're trying to keep the place in good condition, but I guess there's only so much you can do. The room itself wasn't too horrible -hey, at least it had a window! but:

- Thin, awfully uncomfortable foam mattress that was just about big enough for 2 skinny people
- Wifi: forget about it if you work online. Download speed was 0.25Mbps (I kid you not), upload speed didn't exist
- Huge cockroaches in the bathroom
- Bugs crawling on the walls of the room (they looked like small cockroaches), ants had taken over the floor
- Very noisy air conditioning that was either freezing or blasted hot air. Got a sore throat because of that
- A trickle of water coming out of the shower head. Good luck if you have long hair and want to wash it

All this for $25 / night plus taxes? If you have travelled around South East Asia, you know that $25 dollars gets you a VERY nice place elsewhere. Not in The Philippines. I've stayed in accommodation of similar standards in other SEA countries and paid $3 for it. What a rip-off, but sadly this is considered an above-average place and a reasonable price.

Partner

6/10

Pleasant

10 Aug 2015

Johan

Cheap stay - worth it though

It was only an overnight layover stay. The hotel was okay. Breakfast was very oily, but it was something to eat at least for our hungry stomachs. Aircon was very noisy but it kept us cool for the hot and humid night. I chose the hotel for it's location - walking distance the the South Bus terminal where we needed to be early the next morning.

Partner

2/10

Poor

21 Apr 2015

Verified traveler

Horrible

the only good thing about this place is its accessibility and nice breakfast. The room we had has got a broken airconditioning that does not really cool the room but just makes an annoying noisye. When we complained about this we were asked to move to a much older room. The bathroom was very small and the sink not draining well. The room was not cleaned daily and toiletries and towels were not provided unless you asked for it. I asked for a cup once for my little boy and they told that i have to go down and get it.

Family

2/10

Poor

08 Feb 2015

Verified traveler

Vacationing

Stayed for several days. Bedsheets were not changed. No towels. No daily cleaning. Not going back there.

Family

4/10

Poor

26 Jan 2015

Tsinelas Travel

Old hotel. Updated price.

I arrived in an unclean room. So I had to sit in my bed while a hotel staff clean the room for me.

The previous owners trash was still there.

4/10

Poor

13 Jan 2015

David

Pensionne on a budget

Nice Staff, As usual the philippino people are so nice,
the hotel is very hard to find,
Its behind a 7-11 Corner Store, dont follow google maps when it comes to finding
something in the philippines, they do have a underground parking garage, works for a small van or car.
if you want a fridge, WIFI, in room , it will be extra, we were there during a festival weekend so it was a good room for the price. was happy to leave after two days. good breakfast with the room stay. walking distance to Robinson Circle

6/10

Pleasant

31 Dec 2014

Verified traveler

Budget-friendly hotel. Nice place to stay.

Staff is great. The room is OK and the location is great. Will stay in this hotel if ever I visit Cebu again.

6/10

Pleasant

21 Nov 2014

simeon

Cheap hotel walking distance to Robinson and Colon

Stayed here for 5 nights, Cheap hotel close to colon street market and robinsons mall. 7/11 right outside, hotel restaurant is inexpensive and convenient. The burger is the worst I've ever had, the American breakfast is worth 100php. The staff won't talk to you unless you talk to them first. They won't clean your room unless you ask. Woke up the last two morning to banging on the wall, they are doing some sort of construction or renovation.

8/10

Excellent

24 Jun 2014

Verified traveler

the place is within the city, superb location

overall it was relaxing, the room is comfortable, the staff were very much approachable

4/10

Poor

06 Apr 2014

césar

I rented 2 rooms

It was not what the photos showed...very, very basic, fairly clean, no hair dryer and no place to put anything in the bathroom...Internet was bad...and very slow...cooks were nice, food was okay...fried chicken was good. I won't stay there again...location in an alley off the main street. The air conditioning was great.

4/10

Poor

28 Mar 2014

jmb

Very Overrated!

Yuck - \"greeted\" by unfriendly front desk staff, small room with very worn furniture, old TV, air con with one temp setting and no controls - on/off was it, no hot water, uncomfortable mattress, thin hard pillows, stained sheets, mediocre food. The only thing this pension house has going for it is the low price - but one could do as well or better price wise elsewhere - and have an all around better room, better service, nicer front desk and more convenient location. If we hadn't pre-paid 3 nights, we'd have been gone after one. Don't stay here!

10/10

Exceptional

05 Mar 2014

Verified traveler

Why I like!

very accommandating staff---felt very comfortable there

6/10

Pleasant

30 Nov 2013

bing

Staff not very accommodating on discounts offered. Also, initially says per extra mattress is 250.00 but charges 300 at the end of stay.

2/10

Poor

27 Nov 2013

James Martin

The room is good. But room need refrigerator. TV channel need fix and the a/c is not cold:(

8/10

Excellent

02 Oct 2013

Phillip

Good value for money - friendly staff!

I am often visitor, I like the staff, room small but clean and comfortable, close to what you need....keep a careful eye when you are out - pay attention to surroundings - if you do that you will have an enjoyable stay.

10/10

Exceptional

21 Aug 2013

Phillip

Always great service by staff!

I am a frequent guest of the Pacific and reccommend it highly to anyone needing an extended stay in Cebu City!!

10/10

Exceptional

19 Aug 2013

Phillip

As always - great staff & convenient location

I am returning guest and find this hotel the best value in Cebu City...clean, comfort, good location very friendly staff and price can't be beat!

8/10

Excellent

08 Aug 2013

Phillip

Great staff!

Not new to the Pacific Pensionne - love the staff, the location - small room but very comfortable! This is my go to hotel in the Phillipines!

8/10

Excellent

05 Aug 2013

Phillip

small, older facility but very cofmortable & clean

Would reccomment to anyone looking for a clean, comfortable room in a good location. Wi-Fi in public areas. Good restaurants....will be back!!

8/10

Excellent

09 Jul 2013

terry

staff is friendly, staff pleases, price is good

I think that this is best for the price and service and most accommodating to customers... I like it very much and will return if I need a place to stay...

8/10

Excellent

27 Mar 2012

Dominic

Light Travelers

I would recommend Pacific Pensionne for light travelers or for individuals who are always on the go. The hotel has free wi-fi in the lobby and cafe area, for the room you need to pay and would have a choice on the number of hours of usage. The location is very good as well, right along a major thoroughfare and would have access to taxis 24 hours. I enjoyed my brief stay at Pacific Pensionne over-all.

4/10

Poor

15 Dec 2011

Verified traveler

only for students

4/10

Poor

22 Aug 2011

Roy

You Get What You Pay For

The title says it all You only get what you pay for Very Cheap hotel with very poor conditions

2/10

Poor

18 Aug 2011

Lorna

dirty hotel

we came in the linens were not changed and there is musty odor in the room . No coming back to this hotel

2/10

Poor

30 May 2011

Verified traveler

No standards

There were several issues with this hotel. The room accommodations for the price was too small. The air conditioning (a/c) did not cool the room nor make it cold. There was no way to adjust the a/c to blow to where the bed position was at. Then, there was no hot water to shower with as a basic standard. While in the showers, there was no room to stand as your leg would be next to the toilet bowl. There is no elevator (disabled veteran) that had to walk up/down four flights of stairs. The stairs did not appear to be standard height and at every level, there where large vase decorations that are placed in the walk ways and made you navigate on the stair landings to avoid decor and other visitors.

Recommend:
1. Reduce room rate for poor a/c and no hot water in a 14' X 13' room.
2. Improve on the a/c conditions of the room
3. Provide basic hot water for showering
4. Remove abstructions on stair landings to ensure greater movement and consider for fire exit plans

To be considered to be rated on a 5 star system, the rating requirements should be used on this hotel not just based on opinions.

6/10

Pleasant

25 Apr 2011

RICKY

PACIFIC PENSIONNE IN CEBU

WOW NICE PEOPLE SAFE.

8/10

Excellent

24 Apr 2011

EJ

Affordable and located in central area

Superb location; situated in a central area. Near malls, eateries and cebu's tourist attraction sights.

8/10

Excellent

13 May 2018

Choungman

나름 괜찮았어요.

첫인상은 별로였습니다.
그런데 나름 직원들이 신경써주시고 열심히 도와주시려하는모습에 만족하게 4일을 보냈습니다.
식사는 그냥 현지식보다 조금 못할정도 아침엔 빵을 달라고하시는게 좋을듯하구요 식당직원분들도 상냥해서 그나마 좋았습니다.
와이파인 자주끊어짐을 감안 하세요^^

Family

6/10

Pleasant

09 Mar 2018

Verified traveler

Det var okej men mycket ljud på kvällen från gatan.

Family