Name: St. Mark Hotel
Address: Queen'S Road Redemptorist Plaza, Kamputhaw,Cebu Ct, Cebu City, 6000, PH

8/10

Excellent

15 Jul 2026

Alex

Very nice and helpful staff. Good location.

8/10

Excellent

31 Mar 2026

Donald

Clean enough and super friendly and helpful staff

Self

6/10

Pleasant

24 Mar 2026

Erwin Van Ian

The room we stayed had a noisy airconditioning unit, and the washroom has moldy tiles. Staff are excellent, very friendly and quick to respond to our requests. Breakfast could have been better, very limited options considering its buffet.

Family

10/10

Exceptional

04 Mar 2026

Lourdes

Excellent !

8/10

Excellent

24 Feb 2026

Chris

Clean room and very courteous staff

Self

6/10

Pleasant

19 Jan 2026

Teresita

Our room was not ready at 3 pm check in time . The towels are dirty white instead of white n doesn’t smell fresh .the rest are excellent

2/10

Poor

20 Nov 2025

Sean

The room was so dirty was hair everywhere from the previous guest. They changed my room finally after wasting so much time. The new room is smaller and the Internet did not work throughout my whole day so I could not work or watch TV. I called many times and there’s a technician is on his way. Never came even this morning when I checked out same problem.

Self

10/10

Exceptional

01 Nov 2025

John Voight

Clean and good

10/10

Exceptional

13 Jul 2025

David

The service was great!

4/10

Poor

21 Apr 2025

Everett

So the property is fairly decent but the mildew smell made it unbearable.

Leisure Self

10/10

Exceptional

17 Apr 2025

Anthony

Staff is perfectly suited to working with the public. I felt very safe the whole time and its peacefully quiet

Leisure Self

10/10

Exceptional

06 Mar 2025

Behzad

excelent staff, clean

10/10

Exceptional

25 Feb 2025

Blake

St Mark Hotel provides exceptional and courteous service. The staff makes you feel like nobility (based on what I’ve seen on Upstairs Downstairs since I am not nobility). Everyone is so positive and helpful. Large quiet room. Very clean. Comfy beds and large towels. Mini-refrigerator. I was pleasantly surprised that breakfast was included as part of my package. Breakfast was delicious - buffet style with varied selections provided each day. In addition, the restaurant is open all day. Robinsons Market, Pure Gold Market and Seven Eleven easy walking distance. Fresh fruit stand a minute away. Highly recommend staying here.

Leisure Self

10/10

Exceptional

23 Jan 2025

laureto

Exellent room

2/10

Poor

14 Oct 2024

Cory S

All bad from check in to sleep 3pm check in and dogs barking all day and night kids playing out side my doir

Business_and_leisure Family_with_children

10/10

Exceptional

07 Sep 2024

Sir Lewarren

The property was great! The staff is extremely welcoming, friendly and definitely customer driven. I enjoyed the hotel and my trip.

Leisure Self

2/10

Poor

31 Aug 2024

Jason

Do not stay here! I had a terrible experience. The air conditioner never worked. I called the stay , they came up and cleaned the filter in my bathroom sink, leaving dirt and water everywhere, then put the filter in and said it was working and left. It turned on for 5 minutes then shut off. Kept doing that. It was very loud when it did, but would blow mildly cool air then would shut off. The showers was dripping all night. Had to take an advil pm to get through the night. The pictures for the hotel are not real, I don’t know where they came from, but the hotel is rundown. Do yourself a favor and look at other options. Also the towels weee stained and dirty, I did not want to use the shower either.

Self

10/10

Exceptional

28 Mar 2024

Barbara

Affordable

8/10

Excellent

27 Feb 2024

June

Good service

Business_and_leisure Family

8/10

Excellent

18 Jan 2024

Paul

Nice place

I have to say this place had the most comfortable bed I slept in so far on my 2 weeks in the Philippines. The staff were amazing and helped me with my laundry and did other general things for me. However the Hot water wasn't available for the evening I was staying there.

Self

8/10

Excellent

03 Dec 2023

Verified traveler

Very good but two issues

Best bed I have slept ok on a 4 month south east Asia trip. Staff are excellent. Close to a kfc and other restaurants. Room is great- perfect size with balcony, clean and well appointed. I have deducted a star bc the internet basically was not working at all. The staff did try to help but nothing worked. Also the hot water is basically luke warm at best.

Partner

10/10

Exceptional

30 Nov 2023

THOMAS

This is a nice hotel with breakfast. It is on a quiet side street which is a big plus

Leisure Self

10/10

Exceptional

23 Nov 2023

June

Very good for the price.

10/10

Exceptional

15 Nov 2023

June

Friendly and courteous staff.

Business_and_leisure

10/10

Exceptional

27 Oct 2023

June

Attentive staff. Good choice of breakfast.

10/10

Exceptional

17 Oct 2023

JOSE

Safe, central hotel with walkable amenities.
Smart, courteous, professional staff.

Business_and_leisure Family

10/10

Exceptional

11 Oct 2023

Robert

It’s a convenient location only 0.5 to 1 km walk from the ATM, drug stores, Ching Hua hospital and Cebu Doctor’s Hospital and many restaurants. The room is clean, large, attractive and modern. The breakfast buffet is simple but acceptably good. During the day, it’s a little noisy because of the street noise. Overall I liked it. It’s a good value and I recommend it.

Leisure Self

10/10

Exceptional

29 Apr 2023

HEDDA RIZALITA

It was very convenient for me--to go downtown, uptown, shopping, church, and everywhere I went.

The facility, if there's something needs to be done -it's handled right away.

The staff, from the receptionists, the Halo Restaurant staff, the maintenance or housekeeping crew, the management personnel, and the guards were very nice and courteous.

Leisure Self

10/10

Exceptional

08 Jun 2022

Kenneth

The staff was very accommodating and friendly, the room was nice and very adequate. I will cherish great memories of my visit there.

Leisure Partner

2/10

Poor

24 Dec 2021

Verified traveler

Despite me traveling excessively to get to the location, the hotel advised me that they had no rooms, and that Expedia was at fault and should refund my credit card.

Please action this.

Leisure Partner

2/10

Poor

24 Dec 2021

Renato

Our booking with Expedia was declined by the hotel. This was a terrible experience to say the least. I am still waiting for a full refund of payment.

Leisure Friends

6/10

Pleasant

28 Oct 2021

MIRZI LYNN AGUILAR

The staff is great. The facilities need maintenance.

Business_and_leisure Self

4/10

Poor

10 Mar 2020

Anna

No hot water, the staff moved us to s different room but apparently no hot water in the whole hotel and it us normal. Very disappointed and still waiting for a refund

Leisure Partner

8/10

Excellent

23 Feb 2020

CJ

Nice and cheap property. Excellent service and cleanliness.
Would highly recommend to all tourists if you are looking for less budget and quality hotel in cebu city.
All the cafe and restaurants are nearby, Seven eleven 24 hours open nearby only.

Leisure Partner

2/10

Poor

02 Jan 2020

Maz

First impressions were positive with a friendly check in experience. The room was OK, but a bit worn and tatty. There was no hot water. We reported the problem and were told that it could not be fixed until the next day. It was late, so we accepted this. The next morning we again reported the problem before going out. We returned early afternoon and only then did 'the engineer' come to check the problem. He could not fix it, mentioning something about a centralises system. Senior Management did their best to avoid us, leaving junior staff to handle our complaint. They offered another room, again no hot water. Finally they said they could bring buckets of hot water for us to wash with. Call be fussy, but I think running hot water is a prerequisite for a 3 star hotel. We asked for our money back so we could move hotels. They refused, saying it was not their policy. We decided to leave. We booked into the Quest hotel for slightly more money than we paid at St Mark. It turned out to be vastly superior.

Leisure Partner

10/10

Exceptional

27 Oct 2019

Verified traveler

Excellent boutique hotel. Spacious clean rooms, some with a balcony. Clean bathrooms and soft towels. Comfortable bed and clean, soft linen. There’s a fridge, water kettle, sat tv and fast wifi. The restaurant is small but cozy with a good selection for buffet meals.

Business_and_leisure Self

10/10

Exceptional

01 May 2019

Manuel

Great stay in Cebu

The Staff were very professional, the room spacious and great location with surrounding eatury joints.

8/10

Excellent

19 Mar 2019

Verified traveler

The location was the best. Everything is within walking distance, less than 10 min walk to food area, shopping, church across the street. Night life happening and busy. Wish I could stay longer.

Family

6/10

Pleasant

02 Mar 2019

Verified traveler

Ok for a night, clean but very average, pros: the food at breakfast was very good, Cons: we didn’t like the smell of the room.

Business_and_leisure Family_with_children

4/10

Poor

14 Feb 2019

Verified traveler

Washroom flooding with them knowing about it and still, they are booking the room to clients. There was water leaking into the other room I booked. So disappointed. I will never book in this hotel ever again.

Leisure Family

8/10

Excellent

12 Jan 2019

Alisa

Great hotel I’d book again

We were very happy with this hotel. It was clean, spacious, comfortable, and the staff were great. They even handed out complimentary cookies with personalised, hand written tags on NYE which was very sweet. The only complaint was the lack of hot water in the shower. The area also didn’t feel that safe late at night. Other than that, we had a great stay!

Partner

8/10

Excellent

10 Jan 2019

Millicent

Nice and clean but no hot water

The room was nice and clean, air-con was good and in room facilities good. There was no hot water though and had to shower in cold/ lukewarm water. The room service menu looked great, but nothing was available to order except the club sandwich. It arrived and was terrible. I couldn't eat it.

Partner

8/10

Excellent

09 Jan 2019

Verified traveler

We just stayed over night. Nice place, location was great.

Friends_and_family Partner

10/10

Exceptional

05 Jan 2019

Verified traveler

Love having the balcony me and my wife always stay here when I'm flying home or out reseanable price clean and professional

8/10

Excellent

25 Dec 2018

Verified traveler

Close to airport and affordable . Staff are very helpful

Leisure Family

6/10

Pleasant

24 Dec 2018

Dale

This hotel has always been my go-to hotel the last 5-6 times I've visited Cebu. But, this time it was disappointing. The rooms were the same with comfort level on par. But, you can really feel like this hotel is struggling now. The last time I visited, was only 3-4 months ago, and now there was only 1 person I recognized -the head chef. Completely new staff otherwise, which suggests a very high turnover rate. And after observing everyone, there are no more smiles.. that make you feel welcome. The breakfast buffet is no longer suggested to be included in your package. Even this one, has seen budget cuts and selection has been limited. Juices offered are powdered substitutes, not the \"fresh\" taste. The food is still good overall. The Wifi internet seems to have been downgraded as well, as speed to connect on devices is limited. In our room, the signal to reach the internet was almost nonexistent, forcing me to leave the comfort of my room for a seat in the hall when conducting business on my laptop. Also, every night there was some type of private gathering in the cafe below us. This accompanied loud music until 11pm most nights. The hotel did issue notices delivered to the door each day for these parties, but that didn't dull the inconvenience of having the sound booming beneath your feet. This is still a great place with a comfortable bed to lay your head at night. Just don't expect more than that. Convenient location, but lots of homeless all around on both sides.

Leisure Family_with_children

8/10

Excellent

07 Dec 2018

Arlene

The place is clean, comfortable and they have good friendly staff. Breakfast and service were good. However, we were not informed when we checked in that room cleaning is by request so we were surprised when we got back to the hotel and found our rooms still messy.

10/10

Exceptional

11 Nov 2018

Verified traveler

Great Hotel close to all the city night life good breakfast will stay again

Friends

10/10

Exceptional

02 Nov 2018

Dani

The hotel was great it was really clean and comfy.

4/10

Poor

09 Sep 2018

Verified traveler

Penthouse

Stayed at the penthouse for 3 nights but it does not feel like penthouse. The room is smelly and both tv upstairs and downstairs are not working.

6/10

Pleasant

28 Aug 2018

Thomas

Decent hotel, area isn't

To be fair, the hotel is not bad. Rooms are clean, but show some signs of wear and age. The beds were surprisingly more comfortable than I expected. The rooms were quiet and no complaints about noise. The water in the shower had a sulfur smell, I suggest letting it run before getting in.
Staff was friendly and attentive.
Food, breakfast/lunch buffet is not good at the restaurant at hotel. I must admit that there were not many choices for quality dining in the area either.
Neighborhood around hotel is rather impoverished. I did not have any issues regarding crime, and found most people to be friendly, but not a great area to be in general.
The sidewalks and roadways are in very bad condition. Please take note if you have any mobility issues or are disabled, you may endure some difficulties in getting around.
Nightlife consisted of mostly girly bars, looking for \"customers\" for the evening.
My complaints are about the location and not the hotel or staff.
This is a 3 star hotel in a 1 star area.
If I ever return to the area, I could stay again.

Friends

8/10

Excellent

26 Aug 2018

Verified traveler

Our stay at st marks hotel

It was great, I love the location very close to the Redemptorist church, and to the airport, we got a very warm welcome with a glass of cold juice, staff are all friendly and helpful👍

Partner

10/10

Exceptional

22 Aug 2018

Sophia

Fantastic Value

Everything was great and the staff was extremely helpful and courteous but I did have a problem with the WiFi the entire time. I believe they were in the process of fixing their router but honestly this is a great and unexpected find and the location is also very good.

10/10

Exceptional

19 Aug 2018

Verified traveler

Good and comfy place for extended stays. Great tasting food. Staff is courteous and friendly. Can't go wrong for staters.

Partner

6/10

Pleasant

28 Jul 2018

Verified traveler

It was okay for the price and we love the location of the hotel. Bath towels provided were so old and grayish colored already.

8/10

Excellent

02 Jul 2018

Dale

Excellent location, quality rooms at a great price

St. Mark has always been my \"go to\" hotel whenever i stay in Cebu. Each time i come back, there seems to be at least 1 possitive change. Not only do they have everything a foreigner on a budget needs, they seem to go above and beyond expectaions every time.

Their rooms are very comfortable and spacious. The furniture is updated. Flat screen tv's with an excellent array of local and foreign cable tv channels including all of the major news stations except Fox.

The beds are comfortable. A/C is top notch with a room cool-down in minutes of activation and without the hideous window mount.

Breakfast buffet still has a decent selection of foods. Though i have seen a drop in selection over time. Still highly recommend including the breafast in with your stay.

St. Mark: excellent job on the new menus! They look very well done and professional!

All around, this hotel has won my continued loyalty.

8/10

Excellent

23 Jun 2018

Ash

Nice hotel, close to Ayala, Robinsons, and church

Pleasant stay, easy access to taxi cabs, customer service is awesome.

10/10

Exceptional

14 May 2018

Verified traveler

Wonderful full amenity hotel in quiet uptown location. Wonderfully attentive staff and clean rooms; beds, bedrooms and bathrooms.

6/10

Pleasant

24 Apr 2018

Gwenny

Nice Hotel

Nice hotel except that the bathroom is too small & very ordinary.

10/10

Exceptional

19 Apr 2018

Daniel

Great Hotel

I miss Cebu City so much I want to come back. St. Mark is a cool and chill hotel. I didn't eat at their restaurant but I did browse the menu and it looks delicious serving up local dishes. St. Mark is located just a few minutes walk away from restaurants, Mango Square, bars, and shops. At night I recommend Larsian Food Market. This hotel has friendly staff and ensure to keep the hotel as clean as possible. I had no trouble or no issues here. Comfortable bed and quiet rooms. The staff are very friendly and accommodating. Lot of places you can walk to near the hotel. I recommend this hotel to anyone and I would come back.

8/10

Excellent

19 Apr 2018

Verified traveler

Nice Overnight Stay

Staff were friendly/efficient and room was clean &;tidy.

Only complaint waa hotel had no hot water

4/10

Poor

17 Apr 2018

Keenan

don't get a room on the top floor

windows let in a lot of noise. i was on the top floor and the elevator didn't go all the way to it.
i had to drag 2 scuba dive bags up a floor just to get to my room.

Family

8/10

Excellent

03 Apr 2018

Verified traveler

Overall I had a good stay. The staff was very attentive and nice. The room has enough space for the basic necessities. I had room service and the food came quickly. The hotel is located across the street from a church.

4/10

Poor

30 Mar 2018

Verified traveler

Not trustworthy

I booked a Sedan for airport pick up but the driver was not shown up. Though the receptionist said the driver has been waiting for more than 2 hours with holding signage, I don’t trust her. With the same receptionist, she told me that it would cost P500 to P700 from hotel to the port of Mactan and suggested me to book a car and would only charge me P650. Since I don’t trust her, I took taxi and it costs only P360. The hotel room is ok but the towel looks dirty.

10/10

Exceptional

30 Mar 2018

Peter

Great value, clean comfortable hotel.

Very good value, quality comfortable rooms in good condition. Bed and bedding very comfortable. Good air con. Staff friendly and helpful. Room service menu a bit limited but food good. Location is OK, 7 Eleven and laundry nearby but Mango Square and main shopping area a bit of a walk and probably a bit dangerous late at night. Can get a bit of noise from the Church across the street which seems to hold a lot of services.

8/10

Excellent

26 Mar 2018

daysofglory

Quiet, central location near Church

Comfortable fully amended hotel in a very central (Uptown) location. Nearby shops, laundry, Fooda, 7-11, cafes & restos. Pleasant staff, & very clean rooms.

8/10

Excellent

17 Mar 2018

Eberhard

Clean and comfortable

Clean hotel, good beds, hot and cold shower,
Staff friendly, Internet was slow!

Partner

8/10

Excellent

04 Mar 2018

Verified traveler

Attitude and attention leave sth to be desired

Neighborhood didn’t feel all that safe, receptionists weren’t particularly interested in accommodating our needs which was disappointing. I don’t quite understand why they would ring an hour before check out time to remind us - unnecessary and annoying. Great breakfast though!!

Partner

4/10

Poor

20 Feb 2018

Verified traveler

Repeat guests...from excellent to disappointing

My wife and I stay at St Mark normally 2 times a year for several days at a time.we have fallen in love with the hot shower, clean rooms, amazing staff, great breakfasts, good wifi and memory foam beds. The location was the icing in the cake. Each time we came back, welcome drink, warm greeting and even a sweet note or a fruit plate. Lovely. However, this last time: they dropped the ball. We always stay in a superior room. Always. Now the room had: missing slippers, missing toothbrushes, missing face washcloths, the breakfast was trimmed down and disappointing...no sweet longanisa. the wifi was non existent. the weigh scale was missing, the sofa chairs were removed, lamps on the bedsides removed, less toiletries (lotions gone), no welcome drink provided, no nice note, no fruit plate and upon check in was no warm welcome...simply \"here sign this\". The staff have always been great, rooms very clean. When I asked what the situation was I was told \"we are remodeling and redecorating\".....normally this means AN UPGRADE....not slashing and stripping away all the nice things! And on top of it...every single time we had 4 fluffy pillows, a pretty runner...now only 2 pillows and they have the NERVE to charge....charge 50 pesos for an additional one! I hope the manager reads this: We are returning on Thursday Feb 22 for several days. I hope you can MAKE THIS RIGHT. OR...........this will be our last stay at St Mark, period. And don't tell me these amenities are Deluxe room only!

8/10

Excellent

02 Feb 2018

Donald

Staff was pleasant and helpful. The hotel and room was clean and modern although the room was on the small side, no tube, no soap or shampoo and the sink drained very slow. Overall fair to OK.

8/10

Excellent

30 Jan 2018

Susana

Everything is fine until you use the bathroom. Too tight. Not enough lights.

Partner

8/10

Excellent

25 Jan 2018

ailovehoneytime

The room is perfect!

It was a fantastic staycation and we reli love our room; very spacious with fantastic view esp the veranda and most of all, the only hotel that has a flat iron. Wi-Fi was excellent and air con functioned well. The only nega was their lobby or their receiving area since it was a bit untidy and they should work on the clealiness and maintenance on the area. Nevertheless, this hotel is highly recommended. Kudos!

10/10

Exceptional

10 Jan 2018

Jim

Comfortable

Comfortable

Partner

2/10

Poor

02 Jan 2018

Linda

Very disappointed!!!!

We cancelled our trip to the Phillipines because of the tropical storms.
We thought the hotel would be more understanding!
We cancelled at least one week prior and they wouldn't credit our card!
We explained to the hotel about our situation and that we changed our travel plans which we are now in Costa Rica!
Very disappointed travellers that the hotel just took our $

Partner

8/10

Excellent

02 Jan 2018

John

Good value: basic Western amenities done well

I'd stay here again especially when high season prices push up 4 star hotel prices. The value proposition here is smaller rooms than expensive 4 star hotels, but with good inclusions: bed, bathroom, wardrobes, benches, chairs. Staff are also helpful.
Lesser strengths are fair rather than good breakfasts and the location - essentially a P100-P200 taxi away from 5 star Hotels, and high quality restaurants and malls. But if such places are not your thing, then that's no issue, LOL.

10/10

Exceptional

01 Jan 2018

Verified traveler

It wasma lesant stay in this hotel, staffs were helpful and the hotel even gave a piece of chocolate cake to each visitor as a new year gift.

10/10

Exceptional

03 Oct 2017

Gonzalo II

Cebu!

Overall it was great.

6/10

Pleasant

19 Sep 2017

Walter

Ok, if you don't use wifi

The staff was very friendly and helpful. The WiFi was pathetic. They said they know it is bad for a long time but I guess nothing will be done about it. Nice hotel otherwise, but I wouldn't stay again.

10/10

Exceptional

17 Sep 2017

Verified traveler

Very close to church most of all and nearby store

The staff and including kitchen staff were really friendly, courteous, and professional. the shower curtain was small. When using, water splash thru the whole bathroom. Needs a bit bigger to cover the whole shower. A microwave would be nice.

10/10

Exceptional

22 May 2017

Dale

Always return to this hotel

I have visited the Philippines many times now, and have stayed in many different hotels, and St. Marks is my go-to whenever I am in Cebu. The Rooms are big, bedding comfortable, and food in their cafe is tasty. And its fairly priced for the level of service and comfort they bring. I still recommend purchasing the rates that include breakfast. The breakfast is definitely worth exploring. They still offer the eggs/omelet cooked to order as well as pancakes. Plus an array of local recipes. This hotel never disappoints!

10/10

Exceptional

19 May 2017

Marianita

Amazing place and service

Family

10/10

Exceptional

08 May 2017

Thai American

Good location for night life

The hotel is located next to a church with lots of taxis stopping nearby. It is a few minutes walk to Mango Square and sports bars/clubs. The staff are very friendly and helpful.

6/10

Pleasant

15 Apr 2017

Gregory

Painful

Most of the staff at the front desk were inefficient, lacking knowledge, and gave the appearance of not knowing their job. The wait staff was also not very sure of themselves.

Partner

8/10

Excellent

20 Mar 2017

Marianita

Very convenient to my needs , very polite staff

Amazing though they didn't give me the right bed I requested ion booking

Family

6/10

Pleasant

01 Jan 2017

Verified traveler

quiet place in the heart of the city

Please no (extra) cleaning during the night hours, happend twice in the room (506) next door between 9 and 10 pm.
the staff should kindly reject these extras in respect to the other guests

8/10

Excellent

28 Dec 2016

Verified traveler

The breakfast was very good & the employees were friendly and helpful.
I had problems with no hot water for showers during my stay.

Family

8/10

Excellent

11 Dec 2016

Ho

Clean hotel, friendly staff

Nice and clean hotel. Staff are very friendly and helpful.

6/10

Pleasant

09 Dec 2016

Tanner

Pretty Nice

The room was ok. The hotel was fine. The club sandwich I had at the restaurant was not very good. Overall fine for the area and the price.

10/10

Exceptional

03 Dec 2016

Jayvee

Dont need to try other hotels

I dont need to try other hotels when i plan to go back to cebu.

6/10

Pleasant

12 Nov 2016

Verified traveler

Ok at best

My first room had a bath but the plug was broken so couldn't have a bath plus the fridge wasn't working i changed rooms the 2 nd toom the ac didn't work well had it on for 3 hours the room still hadn't cooled down the ac never reached the bathroom and it was beside the ac everytime u walked in to the bathroom it was hot plus when you turn the lights off at night time the light on the ac was very bright and light up the room plus coming back from the bar 1 night the guard there was sleeping with a gun around him so anyone could have got this gun the only good thing about the hotel is the hotel was great and its close to mango will i be staying here again no because there are better hotel out there and the guards are always awake

8/10

Excellent

06 Nov 2016

Christine

Great location and price

Really good price for the hotel. Good location too! The rooms are big and clean. Staff are friendly. Great wifi and we had a free breakfast buffet and that was great! Lots of choices and different food every day. Facilities are clean.

10/10

Exceptional

27 Oct 2016

Stuart

Great Service, great rooms

Superb stay. If I return to Cebu this would be the first hotel I would check.

Partner

8/10

Excellent

27 Oct 2016

Verified traveler

Clean, and very well organized and run hotel

Very nice stay, near mango square

8/10

Excellent

15 Oct 2016

Lim

Clean and comfort hotel

It was amazing but not so convenient for those who love shopping .....

Family

8/10

Excellent

11 Oct 2016

Jackie

hotel staff are very nice and pleasant.

airconditioner temperature not as cold as compared to the other hotels i've stayed. not enough air especially when you have friends coming over for visit. airconditioner temperature can only accommodate up 3 people it feels like.

10/10

Exceptional

04 Oct 2016

Sim

Staff are friendly and welcoming

As already stated, the staff are very friend and to service provided was fantastic. Spent the week here with my girlfriend and will definitely use this hotel again. Room service and the WiFi facilities were perfect

10/10

Exceptional

02 Sep 2016

Dale

Awesome hotel in a Great Location!

This hotel is a fantastic choice if you are looking to keep within a budget, but still want all of the amenities! I am an American and this was my first stay at this hotel. I stayed for 9 days and I guarantee I will be back on my next vacation to Cebu! The rooms have a wonderfully comfortable bed with multiple layers of sheets and a blanket, as well as 4 queen size comfortable pillows. new/relatively new furnishings, a desk and closet with a large (big enough for a labtop) safe inside. Dependable and fast Wifi. Cable TV with a good selection of channels. The bathroom also has a shower that can easily and comfortably fit 4 people inside. Hot/warm water. And The A/C is not hanging from a Window! -It is built into a ventilation shaft in the center or the room, with a remote to activate it cooling Fast and staying cool in the room.
The Cafe offers a Wonderful breakfast buffet. I definitely recommend adding into your package. The cafe also serves a limited selection of food for lunch and dinner. They do have room service and adequate staff to make deliveries as soon as the food is available to be served.
Because of the limited selection, I purchased ingredients outside, and the cafe staff was more than accommodating and prepared the meals I purchased with a very minimal service fee.
Fast and friendly staff at the check in counters that greeted me every day I passed through. The Staff in general is very friendly and easy to engage with.
Love this hotel!

6/10

Pleasant

25 Aug 2016

Jerry

Nice hotel in a good location

We enjoyed this hotel except for one thing. We liked where it was located. The parking was easy and convenient. It was easy to get to the room and the staff were excellent. I booked this on Expedia and it said it came with a breakfast. When we arrived it did not come with a breakfast which was fine. After researching I found that the ad says breakfast but when you go to book, it defaults on a setting which is without breakfast and it was about $1.00 less money. I did not notice that when booking. Felt a little tricked.

This is not why I was not happy. The thing that we don't like is not having a top sheet on the bed. Everyone sleeps in a bed with the comforter on top of them and there is no sheet between them and the comforter. We just wonder who has been sleeping in the bed with the comforter on them since it has been last washed. We also found found a big clump of human hair by our feet in the bed. It was probably on the floor and stuck to the comforter when the maid put it on the bed. It just kind of grossed us out and we did not sleep that good thinking about what has happened in the bed since all was last washed.

Other than this the price was excellent. I guess I am use to staying in 4 star hotels and tried to save a little money with a 3 star.

6/10

Pleasant

25 Aug 2016

Verified traveler

Terrible Wi-Fi

Zero to no Wi-Fi

Partner

10/10

Exceptional

20 Aug 2016

PAUL

Very comfortable stay not far from Ayala.

I stayed in St Mark hotel room 512 for only one night. Staff very friendly, smiling, welcoming... Room perfect even not too big, but enough for me. Bathroom quite perfect except only one small soap... Breakfast was excellent and eggs perfectly cooked...(so rare in the Philippines....). Very good address... for sure will go back.