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Surestay Plus By Best Western Cebu City

Cebu · Philippines

Danaque Building, Capitol SiteView location

9.0/10Excellent219 Reviews
Cleanliness9.2/109.2
Service9.6/109.6
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.4/108.4
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay Plus By Best Western Cebu City

Experience the energy of Cebu City!Nestled in the heart of downtown, the hotel is perfectly located close to shops, restaurants and attractions such as Fuente Osmeña Circle.

The 63 modern rooms – including connecting and family rooms – offer comfortable beds, free Wi-Fi and kitchenettes, and the restaurant serves global culinary delights.

For guests seeking the perfect blend of comfort, convenience with heartfelt hospitality, SureStay Plus Hotel by Best Western Cebu City is the ideal place to stay.

Experience the energy of Cebu City at SureStay Plus Hotel by Best Western Cebu City!Nestled in the heart of downtown, close to shops, restaurants and malls, including Robinsons Galleria Fuente which is just a short walk away, this contemporary hotel will keep you fully connected.

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Attractions such as Magellan’s Cross, Basilica del Sto. Niño and Fuente Osmeña Circle, one of the liveliest spots during the Sinulog Festival, are easily accessible.

The hotel’s 63 modern and stylish rooms all come fully equipped with comfortable beds, flat-screen cable TV, refreshing bathrooms, complimentary Wi-Fi and kitchen facilities, making them perfectly suitable for business and leisure travelers alike.

With a choice of connecting rooms and family rooms, SureStay Plus Hotel by Best Western Cebu City is also a great option for extended breaks with loved ones in this dynamic city.

Indulge your taste buds at the hotel’s bright and inviting restaurant, where local and international culinary delights are complemented by exceptional service. For guests seeking the perfect blend of comfort, convenience and heartfelt hospitality, SureStay Plus Hotel by Best Western Cebu City is your home away from home.

With a stay at Surestay Plus By Best Western Cebu City in Cebu City (Capitol Site), you'll be within a 5-minute drive of Colon Street and Ayala Center. This hotel is 2.2 mi (3.5 km) from SM City Cebu and 1.9 mi (3.1 km) from Magellan's Cross.

Make yourself at home in one of the 62 individually furnished guestrooms, featuring minibars and LED televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM

Hotel policies

No cribs (infant beds) available Professional property host/manager GSTC Pets not allowed Service animals not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Guests can access their rooms with a mobile device.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: GCash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Rollaway bed fee: PHP 1200 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Cebu Doctor's University Hospital 0.1 km / 0.1 mi
St Patrick’s Square 0.5 km / 0.3 mi
Osmeña Fountain Circle 0.6 km / 0.4 mi
Robinsons Plaza 0.7 km / 0.4 mi
Chong Hua Hospital 0.7 km / 0.4 mi
Mango Square 0.7 km / 0.4 mi
USC-North Campus 1.3 km / 0.8 mi
Fo Guang Shan Chu Un Temple 1.5 km / 1 mi
Cebu Normal University 1.6 km / 1 mi
University of San Carlos 1.9 km / 1.2 mi
Cebu Business Park 1.9 km / 1.2 mi
Cebu International Convention Center 2 km / 1.2 mi
Cebu Coliseum 2.3 km / 1.4 mi
Colon Street 2.3 km / 1.4 mi
Jose R. Gullas Halad Museum 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • Number of floors (main building): 6
  • Suites: 15
  • Family rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 36 more facilities & services
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • MassageExtra charge
  • GSTC Criteria
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PREMIERSUITE • PREMIERSUI.PE-2

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-10
    Room NON SMOKINGPhoto unavailable4 photos

    Surestay Plus By Best Western Cebu City

    Room NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-10

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER NON SMOKINGSUITE • PREMIER NON SMOKINGSUI.PE-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    SUITE PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKING • 1 BedroomFAM.NM-10

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM-10

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIERDBL.PE

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 24 m²TWN.SU
    TWIN SUPERIORPhoto unavailable4 photos

    Surestay Plus By Best Western Cebu City

    TWIN SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIER NON SMOKINGRoom • PREMIER NON SMOKINGROO.PE-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    Room PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 BedroomTWN.NM-10
    TWIN NON SMOKINGPhoto unavailable4 photos

    Surestay Plus By Best Western Cebu City

    TWIN NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-10

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIER NON SMOKINGQUADRUPLE • PREMIER NON SMOKINGQUA.PE-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    QUADRUPLE PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIER • 1 Bedroom • 24 m²SUI.PE-1

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIERQUADRUPLE • PREMIERQUA.PE-1

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    QUADRUPLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PE-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIERTRIPLE • PREMIERTPL.PE-1

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    TRIPLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.PE-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 24 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable4 photos

    Surestay Plus By Best Western Cebu City

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 24 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable4 photos

    Surestay Plus By Best Western Cebu City

    DOUBLE SUPERIOR KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIER NON SMOKINGTRIPLE • PREMIER NON SMOKINGTPL.PE-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    TRIPLE PREMIER NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    PREMIER NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.PE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDS NON SMOKINGFAMILY ROOM • TWO QUEEN BEDS NON SMOKINGFAM.2Q-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    FAMILY ROOM TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Cebu City

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay Plus By Best Western Cebu City

9.0
Excellent
219 Reviews
Cleanliness
9.2 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Dennis
The location serves great for my purpose in the city. The staff from check in to check out were amazing! My room was not really the best because they put me in the no view or windows room at all. That's the only bad thing about it. However, it was a pleasant stay. If I stay again in the future, I would get a room with a window and at least see a little bit outside or the street.
Self
8/10
Excellent
22 May 2026
Adnan
Could use improvements
6/10
Pleasant
20 May 2026
catherine ann
Our room is clean and spacious. Unfortunately, no enough toilet paper (no extra inside the bathroom), towels look old and my son had bed bugs bite. The staff who accommodate us at check out time is too slow to handle difficult task. The deposit money was lost and was not able to do immediate payment. Staff still need to let the manager know and decide what to do. No initiative from the staff. We were late with our appointment due to this problem. Overall hotel is okay but too expensive for the price.
Family_with_children
10/10
Exceptional
10 May 2026
Blake
Located nicely, well presented and Staff went above and beyond too help with all my needs
Self
10/10
Exceptional
04 May 2026
Danilo
Clean room. Missing door to shower room and staff had to install a make/shift curtain to avoid splashing water to the rest of the bathroom. Attentive and friendly staff.
10/10
Exceptional
13 Apr 2026
Josephine
It has the quality like typical Best Western hotels. Good beddings, hair dryer ( which is not common in Phil hotels), clean and spacious rooms.
Friends_and_family Family
8/10
Excellent
07 Mar 2026
Allen
Clean room and staff are friendly
Friends
6/10
Pleasant
21 Feb 2026
Hazel
Areas needing improvement:
1) Breakfast choices. Window view available for additional cost.
2) In my second stay they charged me P100 for a stained floor towel. It’s not the amount but it’s weird how they would expect that to be clean and spotless.

Positive:
1) Very respectful staff
2) Location — several places within walking distance ( grocery, restaurants, bakeries, pharmacy)
Friends
10/10
Exceptional
14 Feb 2026
Charles
From checkin to checkout, everything was great
Friends_and_family Family
6/10
Pleasant
07 Feb 2026
Vilma
Room with a window view cost P1500 more. Noisy cats during the night. Breakfast was not good. They only provide one small roll of toilet paper a day. Shower temp was hard to figure, weak stream. When I checked out today I was charged P100 because floor towel (to catch spills from half-open shower) had a stain.

Only thing I liked was nice staff.
Leisure Friends
10/10
Exceptional
05 Feb 2026
Genecar
Safe and accessible.
Leisure
10/10
Exceptional
05 Feb 2026
Bradley
Clean room, nice staff, safe, quiet and accessible.
Leisure
6/10
Pleasant
02 Feb 2026
John
Room was good, staff helpful. No mains water when i arrived at room was annoying.... then in the morning no hot water
Leisure
6/10
Pleasant
30 Jan 2026
Vilma
I hate how my room window view shows a whole wall of concrete. Breakfast was fair. 5 stars for staff.
Leisure Friends
10/10
Exceptional
29 Jan 2026
Judy
Courteous, kind and honest staff.
Leisure Family
10/10
Exceptional
26 Dec 2025
Jonathan
Wonderful staff and service. The hotel is lovely, the bed is so comfortable, allowing and great rest, the shower is hot. Everything here is incredible, I would recommend this hotel to all 🙂
Leisure Self
10/10
Exceptional
15 Dec 2025
John
Accessibility
6/10
Pleasant
08 Dec 2025
Sam
The staff were lovely however told me I wasn’t allowed breakfast despite it saying it was included online
6/10
Pleasant
18 Nov 2025
LOTCHE
Breakfast table with crawling german cockroaches
6/10
Pleasant
14 Nov 2025
LOTCHE
Leak in the window during heavy rain; crawling 2-3 cockroaches in the buffet table. Informed the staff but said it’s normal since they just had repairs
Business Family
10/10
Exceptional
10 Nov 2025
WILMA GONZAGA
Everyone was so nice and it just makes coming home more meaningful even with storm hitting the place two days before I left. I am so grateful for the staff. They make me feel so welcome. They were so attentive to my needs. Thank you everyone!!!
Leisure Self
10/10
Exceptional
08 Nov 2025
Coraliza
Clean and smells good
10/10
Exceptional
08 Nov 2025
LOTCHE
Observed 2-4 cockroach in the buffet table crawling in the serving spoons and utensils
10/10
Exceptional
07 Nov 2025
George
Breakfast menu was good but you have to be early.
Leisure Family
10/10
Exceptional
06 Nov 2025
David W
Room was great, clean and the staff was very accommodating. Great Breakfast.
Business
8/10
Excellent
20 Oct 2025
Randall
Good
10/10
Exceptional
10 Sep 2025
Verified traveler
Good customer service. Convenient to CBD and lots of places
Leisure Family_with_children
10/10
Exceptional
10 Aug 2025
Michelle Culas
Staff are friendly. Breakfast is superb. Would love to come back here again.
Leisure Family
2/10
Poor
03 Jul 2025
Jocelyn
The only aspect I appreciate about this establishment is its proximity to Chong Hua Hospital. I booked my families stay here from April 27 to May 2 and June 29 to July 3, as my brother had a scheduled follow-up appointment with his ophthalmologist and my nieces had eye check-ups as well. Given my unfamiliarity with the area and lack of knowledge about other nearby hotels, I opted to book here. My husband and I had previously stayed here with my brothers in November during our vacation in the Philippines, and I personally experienced unfriendly service from the staff, including the guard, front desk, and housekeeping. Although I did not write a review at the time, I have decided to speak out this time. Furthermore, the guard's comment to my brother, suggesting that they should stay at a different hotel near the hospital, was unacceptable to my husband and me. I have personally encountered the \"Mata Pobre\" attitude during my stay at this hotel, where the staff seemed to judge us based on our appearance. Despite booking an eight-night stay and spending a significant amount of money, my family and I were treated unfairly. The primary reason my husband and I chose to stay here was due to its affiliation with Best Western, as we have consistently had positive experiences with the brand. However, I will never book a stay here again and will advise my friends to avoid this hotel.
Business_and_leisure Family
10/10
Exceptional
06 Jun 2025
Catherine
Great hotel!
Leisure
10/10
Exceptional
03 Jun 2025
Ma Angeli
Our room was clean and smelled good! The beds are comfy and the linens looked and smelled clean. The hotel’s location was perfect for what we came to Cebu for. I’d stay here again.
Leisure Family
8/10
Excellent
24 May 2025
Pamela
The staff were friendly and helpful! The hotel is clean.
Leisure Family
8/10
Excellent
16 May 2025
Pamela
Staff was so nice and very helpful!
Leisure Family
10/10
Exceptional
16 May 2025
Nadina
It was the perfect hotel I needed at that time because it was right across Cebu Doctors Hospital
10/10
Exceptional
10 May 2025
MARIA ELENA
I didn’t get the chance to explore the area because I only stayed overnight but I love to come back someday and stay in this hotel.
Business_and_leisure
10/10
Exceptional
07 May 2025
Eliezer
It was great place to stay
Leisure Family
10/10
Exceptional
06 May 2025
Pamela
So close to coffee shops, restaurants and groceries.
Leisure Family
8/10
Excellent
03 May 2025
Melanie
Clean and friendly but the shower doesn't have water
Leisure Family
10/10
Exceptional
30 Apr 2025
Rosemarie
Spacious room with breakfast included which was very tasty. Staff are so helpful and friendly. Very clean and quiet. We enjoyed our 2 night stay here. Lovely reception area to sit and relax.
Leisure Family
10/10
Exceptional
28 Apr 2025
Eliezer
Excellent place to stay
Leisure Family
10/10
Exceptional
27 Apr 2025
Maria
Very helpful staff, clean property and great breakfast
Leisure Partner
10/10
Exceptional
18 Apr 2025
Carmel
Friendly staff.
Leisure Family
10/10
Exceptional
06 Apr 2025
James
clean, the staffs are friendly and nice.
10/10
Exceptional
02 Apr 2025
John Elmer

Outstanding Hotel in Cebu City!

The hotel provided excellent service. Very prime location and new amenities. Also the price is absolutely very reasonable with free breakfast included. Thanks for the promotion. Keep up the great job!
Partner
8/10
Excellent
01 Apr 2025
Dulce
Stayed a few days, property was in good location, lots of restaurants and entertainment nearby. They charge too much for airport transfer, though.
Business_and_leisure Self
8/10
Excellent
01 Apr 2025
Lourdes
Good but the bathroom sink collects a lot a water the every time u wash ur water!! Our stuffs gets water. All over the sink
10/10
Exceptional
30 Mar 2025
Ana
.
10/10
Exceptional
28 Mar 2025
Cherry
A nice place to stay while in Cebu City. The bldg.is newly renovated. It’s clean and the staff are nice and very accommodating.
Leisure Family
6/10
Pleasant
23 Mar 2025
Stella
Breakfasts selection good.
Needs improvement especially shower area. It gets flooded, clogged and overflows. Sink faucet needs adjustments as water coming out sideways.
Housekeeping staff very attentive, thank you!!
10/10
Exceptional
21 Mar 2025
Glenda
We had a great time staying with surestay. The staff are very nice and accommodating. Definitely recommended ! We will be back next time we visit cebu ❤️
Leisure Partner
8/10
Excellent
15 Mar 2025
tri
Decent amenities and room is good size and clean. Staff is very friendly.
Leisure Friends
10/10
Exceptional
12 Mar 2025
Richard
Nice place & people , got a great time.
Leisure Partner
10/10
Exceptional
28 Feb 2025
Ken
Awesome
10/10
Exceptional
28 Feb 2025
Ken
This placecis awesome
10/10
Exceptional
27 Feb 2025
Amelita
Satisfied
6/10
Pleasant
21 Feb 2025
John
Or room han no windows.. No coffee available or other drinks..For the price in the Philippines not normal..The hot water in the shower was luke warm..Stafe was great friendly and helpful..For the price i would expect a lil more per what u get at hotels at same pricing..
Leisure Partner
6/10
Pleasant
18 Feb 2025
Renato
Close to everything.
Leisure Family
10/10
Exceptional
15 Feb 2025
Sara
Nice property, one of our grab drivers said the hotel is new. The walls are paper thin, we were by a room that never slept and continually rang the door bell and made a lot of noise, that isn't the hotels fault. Breakfast was fine, convenient at least. Staff was very nice, the security guard at the door always rushed to open the door, which wasn't necessary, but they seemed happy to do it.
Leisure Family
4/10
Poor
15 Feb 2025
david
Just a buffet in the morning wasn't properly heated more interested in getting your room number then filling up the buffet with food
Leisure Self
2/10
Poor
13 Feb 2025
Ian
We didn’t end up staying here because the room we were given had a window that was completely whited out and had an unpleasant odour. Although the place was very clean and the staff were nice, the hotel does not look like the photos. Under the circumstances, I wasn’t going to ask for a room change and we decided to go elsewhere.
10/10
Exceptional
09 Feb 2025
Ramon
Clean and spacious room. Staffs are very accommodating and friendly. Breakfast is great!
8/10
Excellent
04 Feb 2025
Rowena
Everything is good except the room is too small and no windows.
Leisure Partner
8/10
Excellent
04 Feb 2025
Arnold
employees are super nice. rooms are clean overall, 4 stars.
8/10
Excellent
30 Jan 2025
Steven

Good Room, Great Price

Good room @ great price. Service, Breakfast and Wi Fi was excellent!
Needed to refill the shampoos and liquid soap in the shower, minor detail.
Partner
8/10
Excellent
30 Jan 2025
Honorinna
Great Location, breakfast is decent. Staff service is excellent! Only complain is it can be noisy, can easily hear other people and staff in the hallway. Maybe improve on soundproofing, as for me I slept with my earplugs.
Self
10/10
Exceptional
29 Jan 2025
Joseph Arquines
For almost 3 weeks we stayed we enjoy everything breakfast was very good everydays different menu. Thank you very much!
Leisure Partner
10/10
Exceptional
21 Jan 2025
Louis
This is a very clean hotel with a great location (close to downtown Cebu City). The staff are incredibly helpful and friendly.
Partner
8/10
Excellent
18 Jan 2025
Ceasar
The bldg next to it are delapidated and abandoned, its kind creepy and scary walking at night.
Leisure
8/10
Excellent
14 Jan 2025
Verified traveler
No frills, basic accommodation. Our room had no windows. AC worked fine. Had warm water in the shower.
Partner
10/10
Exceptional
08 Jan 2025
Marianne
Nice place and excellent staff. Breakfast foods it's so good. I will recommend this place to my family and friends.
Business_and_leisure Family
8/10
Excellent
03 Jan 2025
Mike
Nice hotel, great value. The AC in our room was noisy however, made a loud dripping sound all night.
Leisure Partner
10/10
Exceptional
31 Dec 2024
Eadgitha
Highly recommended
Make sure that when u book double check that your booking has breakfast included because when we booked knowing our price was with breakfast but unfortunately NOT they ask us to add another 350 pesos per person so just make sure that it’s sure breakfast is included.
Leisure Partner
8/10
Excellent
20 Dec 2024
Ronaldo
Staff are courteous.
Leisure
10/10
Exceptional
08 Dec 2024
NICARETES

Close to Everything

The Facilty are So Clean, Foods are Good, just a step from Hotel we can take a Jeepney to Downtown and the fare is P13pesos USD .22 cent Only Your in Downtown
Partner
10/10
Exceptional
06 Dec 2024
Richard
Love the hotel and there warm accommodations plus the very good breakfast.
10/10
Exceptional
02 Dec 2024
REID
Great location great rooms
10/10
Exceptional
30 Nov 2024
Ken
The second stay this time is excellent
Leisure
10/10
Exceptional
30 Nov 2024
BERNARD
This hotel the rooms are nice and clean. Staff are super friendly.
Leisure
10/10
Exceptional
23 Nov 2024
Ken
Clean
Leisure
10/10
Exceptional
19 Nov 2024
Paula
Staff was very helpful with all of our needs and questions. Comfy bed, roomy shower.
Leisure Partner
10/10
Exceptional
03 Nov 2024
Charles
Great place to stay
8/10
Excellent
01 Nov 2024
Jason
Fair value for the price. The hot water was more room temperature.
Leisure Self
10/10
Exceptional
31 Oct 2024
George
Great location and staff.
10/10
Exceptional
28 Oct 2024
Ailen
Close to all just in front of Cebu Doc Hospital
Business_and_leisure Family
8/10
Excellent
11 Sep 2024
Teodora
I love the hotel it’s close the restaurant and coffee shop, accessible of jeepneys to Ayala Mall. It’s hard to obtain the hot water . Wi-fi and breakfast food are great if your Filipino… the downside id that the front desk nameJai asked me upfront P8k for my 4 night stay plus 1k refundable upon check out.. my concern why they asked me to paid the 8k pesos since I booked at Expedia and it charge to my Visa already.. the front desk told don’t worry they will void the Expedia.. I replied to her “ I don’t think the Expedia will void my payment since I booked they Expedia.”... I think I was SCAMMED with front desk and the sure stay western hotel..
Leisure Self
8/10
Excellent
05 Sep 2024
Brian
This is a good budget option in the middle of the city. Nice breakfast options every morning and responsive staff. We had a minor problem with bathroom plumbing and they were quick to accommodate us with a room change. A busy street out front so the lower floors are a little noisy. Overall good value.
Leisure Family
8/10
Excellent
04 Sep 2024
antonio
Accessibility, food are good, excellent customer service.
8/10
Excellent
23 Aug 2024
Crispo
quiteness and accessibility
Leisure Family
10/10
Exceptional
21 Aug 2024
Divina
Should have music on the lounge even just instrumental music on low volume
Business Family
10/10
Exceptional
19 Aug 2024
juanito
Jomar and Eve at the front desk is very courteous and accommodating ! I was given an upgrade and complimentary breakfast!
Self
8/10
Excellent
11 Aug 2024
Anthony
Friendly staff alot of fruit flys /aunts the employees very helpful
Leisure Self
8/10
Excellent
09 Aug 2024
rosita
SureStay is a place of convenience and comfort
Leisure
10/10
Exceptional
09 Aug 2024
Mylyn
I like quite place and safe
Leisure Self
10/10
Exceptional
06 Aug 2024
Shirley
Quiet and peaceful
8/10
Excellent
27 Jul 2024
Verified traveler
Big room. Walkable to shopping and dining . Staffs we're nice and helpful.
Business Family
10/10
Exceptional
22 Jul 2024
Arvin
nice and cizy
10/10
Exceptional
17 Jul 2024
Cheryl
Nice property and friendly helpful staff. Surrounding area is not so nice, although it was raining which always makes things a little less appealing. Don't like the frosted door to the bathroom. Like a bit more privacy
Leisure Family
10/10
Exceptional
15 Jul 2024
Maria
The staff especially Jo and Jai, all of them are very pleasant, accomodating, friendly and wonderful people. The hotel is very clean. The breakfast is great.
Family
8/10
Excellent
29 Jun 2024
Jenny
Great
10/10
Exceptional
27 Jun 2024
Robert and Marie
On a few of these categories I would have put more then 5 stars. This place is the place to stay if you are in Cebu. The best hotel staff I ever had. Kind, courteous and extremely helpful. 7 stars out of 5
Leisure Family

Location & surroundings

Surestay Plus By Best Western Cebu City
Danaque Building, Capitol Site, Cebu, Philippines

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Surestay Plus By Best Western Cebu City

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