M Citi Suites

8/10

Excellent

26 Jan 2024

Alan

The staff are nice

2/10

Poor

02 Jan 2020

Elme

I never been in the accomodation like this. We’re very disappointed while I had shower in the afternoon we checked in. Water is not draining it feels like while I’m having shower it’s like a flooded inside of the shower. Water pressure is not that good. Towels looks like rugs or (basahan) colour didn’t like it. I usually never used towel in the hotels even back home australia. If we go somewhere I always bring my own towel for hygiene. It’s just a bad timing this time right here in M citi suites i didn’t have my towels with me because I left it in my hometown after our holiday. We went out in that evening for dinner and when we came back in the room lights aren’t all working everything aren’t working. It was so hot and dark inside of the room while still trying to swipe the card in to put the lights and air conditioner. So, we have to call the reception about the issue. My husband is not really happy and it’s because I was the one who booked this room so he blame to me and I blame to the property. I never expect that we gonna have an issue on our first day of stay in the property. Not happy at all. We notice in the room the tiles has crack and when you step to it feels like you going down hell lol. It’s dangerous. Totally have bad experience of this property although we only stay for one night but, I will never recommend this property evah.

Friends_and_family Partner

6/10

Pleasant

01 Nov 2019

Verified traveler

Three nights in a small dark room w/ loud ac, slow wifi, satelite tv. Bed was ok; sheets not so. Bathroom needs renovating. No housekeeping whatsoever. Cafe is ok. Near Fuente Circle & malls.

Business Self

8/10

Excellent

17 Jul 2019

Verified traveler

good location. very close to main circle. you can walk to ferry terminal in 30 minutes.

Leisure Partner

8/10

Excellent

14 May 2019

Verified traveler

Decent hotel in terms of cost. Shame the room has no window and that wasn’t very clear at time of booking. Air con a bit noisy. Otherwise room in great condition!

Friends

10/10

Exceptional

28 Nov 2018

Verified traveler

I stayed at M Citi Suites back in January of 2017 and from that moment on I was hooked. I will not stay anywhere else when I visit Cebu.

8/10

Excellent

04 Jun 2018

Verified traveler

its nice, delicious breakfast
but our room kinda creepy because its all wall
no
window

6/10

Pleasant

27 Mar 2018

Rampelthels

Lack of maintenance

Room looks new aoutside but the bed, aircon and the itslef is ld and not well maintaind. There is even a cockroach inside the bathroom

Family

6/10

Pleasant

03 Mar 2018

Theodore

Short walk to Fuente Circle

The room was very small. A very friendly and helpful staff and a good breakfast although they couldn't make coffee without sugar. A short walk to Fuente Circ and Dr.s hospital and mango ave entertainment. Ok 3 star by Cebu standards but only 2 star max compared to the rest of Asia. Worst shower water pressure and hot water I've had in 3 months of travelling.

8/10

Excellent

30 Dec 2017

Al

mostly good

great staff, good breakfast, room was basic but clean and the bed was comfortable. the shower head and shower stall had mold on it tho and the water heater wasnt working.
location is 1 block n of osmena fuente corcle so it's convienient and walkable to many places.

10/10

Exceptional

17 Jul 2017

Verified traveler

M Citi

We were in Cebu as our dad was ill and needed to visit the hospital. The hotel was close to the hospital and was fine for us.

Family

8/10

Excellent

27 May 2017

Emmanuel

Hotel staff is very helpful. Breakfast is adequate. Our first stay was for 3 nights. Our room did not have any window but had two beds and refrigerator. The shower floor was very slippery. And there was no foot towel provided. A quick call to the front desk fixed the problem. It had a ductless, remote controlled AC which is nice. My wife like it cold so she had it at 22 Centigrade all the time. The room seems to be older because the power is not controlled by key card. Our second stay for 3 nights and our room has a window but with one bed and no refrigerator. It had a window AC pointing directly at the bed. I had to put a tube of ointment to make air flow going up. The room is more cleaner than the previous one. The power is controlled by a key card so the room is always warm when you leave it for a long time. With the window, I heard roasters crow at early morning.

4/10

Poor

21 May 2017

fintan

Basic

Dirty sheets.. .room without windows.....really noisy AC.... bring ear plugs

Partner

8/10

Excellent

19 May 2017

Verified traveler

Disappointed, worn out room

Family

8/10

Excellent

15 May 2017

Verified traveler

It was fine until. . .

I killed one BIG cockroach. I left it's corpse at the middle of the room for them to see it. Other than that, loved the stay.

Family

6/10

Pleasant

14 May 2017

guru

Guru

Nice hotel for the price
And location
Breakfast go for the omlet
Wifi ok rooms near lift

2/10

Poor

10 May 2017

Verified traveler

Id stay somewhere else

No window in the room. Also the staff did not refrigerate our food and it all want to waste.

4/10

Poor

05 May 2017

Verified traveler

Don't stay here. No windows in our room

We didn't like this hotel. Stay somewhere else. The staff could not follow instructions to put our fish in the fridge and it went off and cost 5000 php

6/10

Pleasant

04 May 2017

Aggie

Convenient to everything

We stayed for 17 days with everyday breakfasts which is good, all the staff is very helpful and courteous and this property are closed to everything, shopping, dine-in, public transports. other things we don't like that our room doesn't have any window and the bath area and vanity sink needs thorough clean-up, needs new towels, bed covers and sheets, we requested for 1or 2 more pillows but we had to pay for it

8/10

Excellent

30 Apr 2017

martin

Thanks M Citi Suites.

The hotel was nice and quite. The location was perfect and it was nice to have a free breakfast when you wake up. Thanks M Citi Suites.

Family

10/10

Exceptional

16 Apr 2017

tootsie

Nice hotel easy access around the city

Its good and nice place to stay just the shower needs improvement of the water flows. I booked good for 2 but then I only received 1 towel and there's no rag for the floor in the bathroom. I ask the housekeeping department why is this happened they said not informed by the front desk. But still a good place to stay and good food

8/10

Excellent

06 Apr 2017

Verified traveler

Good place to stay.

The hotel is close to a small mall with nice eateries including mexican! Good, friendly service at the hotel. Nice cooked free breakfast. Good WiFi. Had a few roaches in our bathroom coming through a crack in the floor. Also had trouble with our key cards, they kept deactivating but front desk fixed promptly.

Partner

8/10

Excellent

28 Mar 2017

Verified traveler

Old but still Good as any...

It was good to be back once again. The property could use a bit of new furnishings. It was a pleasant surprise that there was already a 7-Eleven just around the corner. It's a bit of walk though but it's better than having to walk to the one near the Capitol building or to the one nearest to the hospital. I forgot to ask if they still had that weekly weekend barbecue. I'll definitely book them for another stay this May.

8/10

Excellent

18 Mar 2017

Verified traveler

Decent

Overall satisfied with my stay. Breakfast is not very good though

4/10

Poor

28 Feb 2017

Verified traveler

should be called mciti basics

deluxe room we booked had no window so had to down grade to standard room,
breakfast buffet cold every morning except 1 out of 4, and not good selection if u are westerner probably that's why we never seen any at breakfast apart from me having cold fried egg and toast, only 3 in 1 coffee so if you cant have sugar in you coffee your beat, and no tea, and only diluted orange,

10/10

Exceptional

27 Feb 2017

Charles

Excellent Economy Hotel

Excellent Economy Hotel! Convenient to everything and included a great breakfast.

8/10

Excellent

24 Feb 2017

Charles

Decent Hotel but not a destination

This hotel is good for the money, but the area of town needs an upgrade. There are other hotels around, but the area gave us a watch-your-back feeling. The hotel had good ac and free bottles of water. The breakfast buffet was nice as well. The roosters outside didn't know when to shut up, though.

Partner

8/10

Excellent

19 Feb 2017

Carol

First off, the location was just a 5 minute walk to cfo where my daughter has to attend her pdos.. aside from that, it's close to shamrock for the pasalubong and the robinsons mall. The room has a funky smell, i was expecting to have big windows since i booked for the suite and was looking forward to show to my mom the city view at night. was very disappointed when i asked the staff about it and knew that we're on the 3rd floor and the ones with windows are rhe standard rooms . Shower was not the greatest, no pressure at all. Although service was good since they do room service daily. The comforter isn't comfortable enough since it's kind of yellowish.Food was ok, my brother was added so have to pay 250/day jist for breaky. I and my daughter had to leave on thursday back to canada but mom wanted to stay for another night so i paid all the bills wednesday night. and oh extra pillow is 75php/night.

Family

6/10

Pleasant

11 Feb 2017

amer

check the taps in toilets before giving the rooms

Every thing was OK but the water pipes in the toilet were leaking called the maintenance man said have change pipes will take few hours I told him i just checked in after have a nap have to take bath the How ? then I called the reception why did not check the pipes before giving the room they said sorry , and told me to change another room , told me to pack all my things so can move to another room.So we packed every thing went to other room and checked the toilet again, but also so so the water pressure not so strong when taking shower too cause the bottom tap does not off completely keeps on flowing too so up the shower had less pressure too. So now no choose left have to stay only because the staff very polite & nice. Location of hotel is very nice.

Partner

10/10

Exceptional

31 Jan 2017

Verified traveler

Very Nice hotel

My first time in the Philippines was a wonderful experience. The Staff at the M. Citi Suites are the most courteous I have ever encountered. Friendly, kind, and a true caring attitude toward all of their customers. I plan on making another trip to the Philippines in the coming future and M. Citi Suites is where I will stay.

Sincerely,
Jeffrey Schombs

10/10

Exceptional

31 Jan 2017

Luminaire

Overall, it was good. One thing that I wasn't so happy about was the 30 minute waiting time for my french toast and eggs breakfast. Though the next day, it improved.

Family

10/10

Exceptional

26 Jan 2017

ED

Convenient hotel center of the local event.

From the hotel staff, all shifts are all very helpful. Greeters all the time. The included breakfast is local and very good, but if you need something else they will try their best to make it for you. The room is very convenient it includes a safe box for your valuables, I like that a lot. They refresh or change the room every day. I'm very satisfied and I will book there again. Thanks M Citi Suites. EDF

10/10

Exceptional

20 Jan 2017

Paul

A lot of bang for your buck

Great location. Clean updated. Extremely friendly staff. I would definitely recommend this place to anyone.

10/10

Exceptional

18 Jan 2017

Jose

Excellent Stay, friendly staff, considerate mgmt.

Stayed here originally for three days but extended another day (Thu - Sun) check out Monday. The manager gave me a discount rate and let me keep the same room for my extra night, although the room was booked to another guest. They must have given the other guest another room, even the the hotel was fully booked. Thanks!

Family

4/10

Poor

16 Jan 2017

Verified traveler

No hot water in this hotel foe shower, OMG, hate that.

8/10

Excellent

09 Jan 2017

keith

clean room but the shower s need updating

friendly staff
when mentioned id a late pick up
they said it was ok to cheak out late without a extra charge.

6/10

Pleasant

30 Dec 2016

Henrik

Convenient location

I needed a bigger safe (one that can contain a laptop). Staff was professional, and management very understanding!

8/10

Excellent

22 Dec 2016

Lang&michael

Holidays

We checked in this hotel for 1 week together with family and my fiance. The hotel lobby is small but is cozy for a quick breakfast. Food is really good! One of our room was upgraded to accomodate a family member in the same floor. It was very convenient especially with shopping, laundry and other places to eat. Its also walking distance to coffee shops, bake shop, 7 eleven and fruit stands. Bathroom is a bit small and it took us few days to figure out the heater. Overall experience was beyond satisfactory. This is a 3.5 hotel based on facilities but I will give them 4 stars for service. Shout out to a male staff that is so accomodating and the rest of the staff in the kitchen and house keeping. Keep up the great job!

10/10

Exceptional

05 Dec 2016

shane

Good for price

Good quality at the best price

10/10

Exceptional

22 Nov 2016

JASON

GOOD VALUE

HAPPY WITH THE VALUE FOR MONEY

10/10

Exceptional

20 Nov 2016

Jason

great location

nice place great location

10/10

Exceptional

15 Nov 2016

JASON

great value. good location.

comfortable

6/10

Pleasant

09 Nov 2016

Verified traveler

You get what you pay for.

No surprises thanks to WOTIF reviews. Very close to Robinsons Mall. By far the delightful moment of our stay was the amazing front office staff making us feel so warm and welcome upon our early check in arrival.

6/10

Pleasant

25 Oct 2016

Verified traveler

Good Wifi, good area, shower heaters don't work

I mostly stayed here because I needed some decent wifi, the last place I stayed was really slow and I had to get some work done. My friend stayed here before and told me its a good place, but the shower heater is extremely bad. He stayed on the fifth floor and I was on the second. My heater had the exact same issue, would sometimes turn on for 20 seconds then it would become disabled. I literally had the shower running for an hour hoping the heat would eventually turn on, if M citi fixed the water heater issue it would of gotten a higher rating from me.

Partner

10/10

Exceptional

05 Jun 2019

Marilyn

Neat and Clean!

I love the room small but neat and clean and smells good! AC a bit noisy. Close to everything bars, restaurants and shopping malls. Get a room with window. Overall a pleasant stay!

Partner

10/10

Exceptional

27 Mar 2018

jeroen

Volgende keer weer

Tweede keer dat ik een enkele overnachting in Cebu city in dit hotel doe dus kennelijk bevalt het mij goed genoeg. Als je daar prijs op sralt veaag wel naar een kamer met raam(en bijbehorend geluid van buiten). Minpuntje dit keer was een grote kluwe haren die van ergens in de badkamer tevoorschijn kwam. Hou er rekening mee sat de koffie bij het ontbijt met melk en suiker is en sat je bij moet betalen als je het zonder wilt....(heb ze aangeraden deze rare policy te veranderen) wifi erg goed

4/10

Poor

19 Mar 2018

Verified traveler

安いけどそれなりのサービス

3泊しましたが、バスマットを交換してくれず、トイレや洗面所の清掃もしっかりやってくれませんでした。

Partner

10/10

Exceptional

22 Jul 2017

Lyongkeun

so nice hotel