Name: Lex Hotel Cebu
Address: Escario Street Cor. Juana Osmena Ext., Cebu, 6000, PH

10/10

Exceptional

25 Jul 2026

Rodric

Great place to stay

10/10

Exceptional

24 Jul 2026

Shayne

Great hotel. Checked in pretty late at night and the front desk staff was amazing. Was there awake and ready to check me in. My stay there was great as well. The staff were all very friendly and helpful. The room is spacious, clean, with a AC that actually gets pretty cold. Bathroom was huge and water pressure was good. I would stay here again if I were back in Cebu for sure.

10/10

Exceptional

15 Jul 2026

Wilminda

It was very convenient place ; food are delicious , clean room they managed very well. Will definitely come back again.

Family_with_children

2/10

Poor

13 Jul 2026

Kyle

This place is not where you want to stay. Arrived at the hotel at 930 pm, check in for 2 rooms, I get to mine and had a foul odor and the sink wouldn’t drain correctly. Manager switched me into another room on a higher floor and assured me everything would be fine. It wasn’t, WiFi didn’t work. There were 0 towels in the room. It also had a funny smell and the room next door was under construction being renovated, what an upgrade?! I just have to laugh to keep from cringing while thinking back on my experience at the Lex. So 1030 rolls around and I’ve got 2 massage therapists coming over for me and my lady to relax after a long day of flights. They call from the lobby saying security won’t let them up, so I go down. The hotel wanted 1500 pesos for each of the to come up because it was after 1030pm. So 3000 pesos I had to spend which was twice what the massages cost. There was no mention of the time limits or the fees at check in, what a rip off! The next day we set out early to enjoy Cebu and had a wonderful time. We get back to the room and needed shower. We begin to shower and the drain was clogged or malfunctioning and the entire bathroom began to flood with water from the drain. Couldn’t even finish the shower. Then had gross drain water on my feet that I couldn’t even rinse off because the bathroom was flooded. I had enough at this point, we packed our things and checked out and left. Do not ever stay at this hotel, it’s dirty, the staff is rude and the policies are a rip

Partner

10/10

Exceptional

06 Jul 2026

MARIA

All staff very helpful, friendly and efficient. Breakfast buffet had variety and everything was delicious. My grandchildren enjoyed the rooftop pool. Also shuttle service to malls.

Family_with_children

10/10

Exceptional

28 Jun 2026

Mae

We love the pool on the top deck.My family really enjoyed the karaoke and their sound system was wonderful. We had fun in our stay. Thank you for making our stay memorable

Family_with_children

10/10

Exceptional

27 Jun 2026

John

I would like to start off by saying the staff at this hotel and the service is what I will remember most about my experience here. They are 1/1 and helped with the little things we needed. Felt very comfortable around them. Second the location is very central and decent for getting around to all the different parts of Cebu metro. We took advantage of the amenities. The gym was pretty useful to get some exercise every day. Unfortunately the aircon in the gym was not always reliable. Still nice though and good equipment for a hotel gym. That’s probably the worst thing I could say about our stay. We ate breakfast at the hotel every day. I would rate it 5/5. There was a large variety to choose from including Western, Asiatic and local Filipino cuisine. We used the pool on the rooftop and had a couple of drinks while enjoying a beautiful city view. Was very nice. We didn’t request room cleaning every day but when we did staff made sure to freshen up the room and provided new sheets when we requested it. I don’t want to sound like I am overselling this hotel but it is surely a solid choice for anyone traveling to Cebu.

Partner

10/10

Exceptional

26 Jun 2026

Monette

Check in was easy and quick step was very friendly. Room was really clean and they gave us an extra bed for our son. Breakfast was good. Hotel is close to the malls restaurants Very convenient! Will definitely stay again.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Paul Domingo

The room was decent, clean, and welcoming. Nice touch of local historical art rather than vague abstract pieces often too commonplace in rooms. The hotel is on the older side but everything was functioning. The room was fully equipped and all the appliances were serviceable. Staff were extremely accommodating and very friendly. Sherwin, Alexa, Roe, and colleagues at front desk deserve a shoutout. They were extremely intentional in their service! Breakfast was a good and had a decent spread of local and international food. Housekeeping was very expedient, never has staff knock on the door within 5 minutes of calling reception.

Family_with_children

10/10

Exceptional

21 Jun 2026

Christopher

Everyone and everything was almost perfect! Highly Recommended!

Partner

10/10

Exceptional

09 Jun 2026

Rex

I love Lex Hotel! The staff are awesome and polite, breakfast buffet is varied and first class; and the rooftop pool and views gave us a glimpse of city life in Cebu! I would definitely come back here on our next vacation!

Partner

10/10

Exceptional

05 Jun 2026

Casey

Amazing place the Lex! Enjoyed every minute of it. The rooftop pool and bar, the breakfast, the staff. All amazing!

Self

10/10

Exceptional

04 Jun 2026

ma.aurora

Lex hotel placed is accessible just everywhere… great pool.. grandkid enjoyed it so much breakfast is good.. staff are attentive and accommodating.. room is big and clean.. around the corner Mc Donald and Jollibee .. which grandkids love.. walking distance to Ayala Mall..highly recommended.. one of the best hotel in Cebu ..

Family_with_children

10/10

Exceptional

25 May 2026

Lucia

Everything was perfect except for the wifi connection but I’d still recommend!

Family_with_children

10/10

Exceptional

17 May 2026

Clarissa

Clean rooms, spacious, place is very well maintained

Staff, room attendants, front desk, concierge, diningroom servers..all excellent services. Very friendly, respectful and approachable,

Breakfast menu changes daily with variety of selections.

Family

10/10

Exceptional

05 May 2026

Clarissa

Clean spacious room with amenities great staff/front desk personnel/concierge/room attendant/dining area.

Very friendly people. We love coming here every time we come to Cebu City (yearly).

Family

10/10

Exceptional

18 Apr 2026

Mary

We absolutely loved our stay at Lex hotel, Cebu! Spacious rooms, attentive staff, comfy beds, and an excellent morning buffet. The rooftop deck, poolside restaurant, and refreshing swimming pool were definitely the highlights of our stay. The surf n turf dinner and watermelon shake (and mango shake) were ordered on repeat! The staff were welcoming and absolutely hospitable. We absolutely recommend!!

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Clarissa

Breakfast menu is fresh with various selections daily.

One thing that needs to improve might be to keep the cooked food warmer or hotter.

Overall, Lex have clean rooms, ver friendly staf, breakfast is great, and bar as well. I love the fresh mango shakes.

Overall rating: excellent and highly recommended 👌 👍 👏.

Thank you for excellent service!

Ps: shuttle/concierge staffs are great too. Special mention to ROE.

Family

10/10

Exceptional

11 Apr 2026

John

This is a great hotel in Cebu , all staff very friendly and helpful, can’t speak highly enough of this hotel and highly recommend.

10/10

Exceptional

04 Apr 2026

Simon

The food was okay,

Family

10/10

Exceptional

30 Mar 2026

michael

Excellent breakfast and cool roof top environment in the evening

Self

6/10

Pleasant

22 Mar 2026

Celestine

Hotel was okay carpet on floor not good more update needed

10/10

Exceptional

14 Mar 2026

Christopher

Breakfast was the best. Staff tried hard to mee

8/10

Excellent

12 Mar 2026

Csaba

It's a nice place.

10/10

Exceptional

10 Mar 2026

Phillip Pierre

The staff are outstanding. They deliver top-notch service and make their guests feel like they are the priority. Next the food there is fantastic. Breakfast is one of the best things at the lax and their staff works hard to make sure you’re happy and well fed.

10/10

Exceptional

08 Mar 2026

Olga

Everyone was so nice and helpful. Hotel was clean, good breakfast.

2/10

Poor

05 Mar 2026

Harold

Terrible experience, book there 5 days with 2 rooms my family and for my parent. Left for a day and i forgot my wallet in my sling bag , came back and lost $1050 / stoolen , reported to the front desk , not even a manager talk to us, security staff assiste to identified this individual that went in my room, 1 regular staff and 2 on the job training, ask front desk if i can speak to the mananger they said not coming on week end . What the???. Hopefully this will
Not gonna happen to the nxt costumer / guest. I was very confident that no one is goin in my room when i remember that i left my wallet cause we did not request to get room clean up. But they said they are still goin in rooms as long there is no DO NOT DISTURB SIGN hanging in door. My thought stayin in a nice hotel like this will make me feel safe and secured but my thought was wrong.. pls peeps that are planning to stay there be mindfull
Of your personal belongings , some on got a magic hands out there. I am very disappointed on my stay.

Family_with_children

2/10

Poor

05 Mar 2026

Harold

Very disappointing stay for 5 days , left my wallet in my sling bag for the day , house keeping came in with out our permission but they said there policy if guest not hanging do not disturb sign outside door , they will still went in rooms . One regular staff and 2 on the job training went in my room. Lost/ stoolen cash 1050$ complain to staff try to speak to the mananger but unfortunately they said its week end off, what is that. I thought staying in a nice hotel like this would make me feel safe and secured. Be carefull guys out there . There security staff help us identify this indeviduals. Hopefully this will not happened to the nxt costumer/ guest.

Family_with_children

8/10

Excellent

19 Feb 2026

Ismail Senih

The room was good. Staff was OK

Business Family

8/10

Excellent

17 Feb 2026

Hyeonjeong

Even with all the lights turned on, the room felt a bit dim. Aside from the lighting, everything was excellent.
There is a convenience store and a 24-hour Jollibee next to the hotel which is very convenient.
The breakfast buffet was surprisingly good. Honestly better than expected for a 4-star hotel.
The area in front of the hotel is extremely busy and traffic is always congested. It seemed particularly worse compared to other areas. If you plan to book a Grab, make sure to allow plenty of extra time.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Ireneo

Clean room, friendly staff, good breakfast, conveniently located to everything.

Leisure Friends

6/10

Pleasant

12 Feb 2026

George

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Leisure Partner

10/10

Exceptional

04 Feb 2026

Andrea

We got the business suite. We were very happy with the value for the price. All the staff were extremely kind and helpful with anything we needed. The breakfast buffet was excellent. There was a little issue with a leak in the bathroom and the mini fridge wasn’t cold but overall the things that mattered the most were excellent. The beds and pillows were very comfortable. The room was quiet from the city noise. The rooftop pool had a nice view and was a great place to lay out, have a drink and a quick cool down in the pool. The location was convenient as well. Very happy with our stay here. For folks reading this, please consider tipping ANYONE who helps you, even a little goes a long way. Please consider bringing a suitcase of goods to donate to a local charity or church.

Leisure Friends

10/10

Exceptional

27 Jan 2026

Ron

Spotless room, excellent facilities including the roof lounge and pool and the gym, helpful staff and good breakfasts. Location rather edgy but typical of Cebu.

10/10

Exceptional

22 Jan 2026

Richard

All around great stay and the breakfast/brunch is amazing and alot of options

Leisure Self

10/10

Exceptional

20 Jan 2026

Amy

Excellent service and clean hotel. Had room 806 which was nice so that you didn't hear the beeping of horns as much. Hotel is in the middle of the city and walkable one block to a small mall with pharmacy, stores and restaurants. When we visited it was right before the big festival so I'm not sure if traffic is always as crazy or not. There were cars and mopeds lined up all day and all night and horns beeping. Crossing the road is unique in the Philippines, you do have crosswalks but don't pause and keep walking if it says walk, can get a bit scary if this is not what you are used to. Breakfast was amazing. Only got it one out of the 3 nights due to booking excursions but very large buffet. They also will pack you a breakfast if leaving prior to breakfast starting. Option of American breakfast (bacon, eggs, toast, jam) or Philippine breakfast (Rice, beef). Rooftop pool is very nice, lounge area on the roof has beverages and food. Restaurant in hotel we had dinner twice. Great food and prices. Highly recommend.

Leisure Family

10/10

Exceptional

16 Jan 2026

Judith

Clean and convenient location. Friendly staff. Pretty good buffet and complimentary 😍 Highly recommend!

10/10

Exceptional

10 Jan 2026

Boro

Great hotel with wonderful staff and meals - buffet breakfast spread was amazing and dinner options were great too. Location was great, within short taxi ride to malls. It was a little busy as the hotel is right on Main Street, and there is always traffic in Cebu! The hotel facilities were good, with a gym and rooftop pool. Overall a great stay at the hotel, with comfortable rooms!

10/10

Exceptional

06 Jan 2026

Ron

All good

Partner

10/10

Exceptional

09 Dec 2025

Jimmy

EVERYTHING

10/10

Exceptional

01 Dec 2025

James

It was a great place to stay, friendly staff, clean rooms

Leisure Partner

10/10

Exceptional

29 Nov 2025

Charlie

Lovely hotel

Leisure Family

10/10

Exceptional

27 Nov 2025

Jovelyn

Always a good experience.

Leisure Family_with_children

8/10

Excellent

23 Nov 2025

A.K.M.Nizam

clean room and staffs were excellent

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

Grace

Excellent food, wide variety of choices (native and western), great customer service all over- at the restaurant, front desk agents, guards, etc. Prompt and respectful. Room was clean, though an option of having brighter lights available would be appreciated& bigger coffee table and chairs.I liked that fast food restaurants.were in walking distance. No scenic view from our bedroom, though.

Leisure Family

10/10

Exceptional

22 Nov 2025

Mary Ann

The whole staff was great, and our room was very clean

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Ashley

My room was spotless

Self

8/10

Excellent

18 Nov 2025

Angela Faith

The staffs are accommodating, kind and efficient. The room was clean!

6/10

Pleasant

18 Nov 2025

kristianne

Shower area needs improvement

Leisure Family_with_children

10/10

Exceptional

04 Nov 2025

HERMELANDO

Clean room, friendly staffs.

2/10

Poor

02 Nov 2025

Mariam

I recently booked this hotel through Expedia that clearly stated breakfast included in the room rate. However, when we arrived at the hotel, the front desk informed us that our reservation did not include breakfast. This was very disappointing and frustrating, especially since one of the main reasons we chose this property was the included breakfast.We showed the staff Expedia website which mentioned breakfast, but they said it was a mistake on Expedia’s end and that they couldn’t do anything about it. We ended up having to pay extra for breakfast each morning.I reached out to Expedia customer service, but the response was slow and unhelpful — they didn’t take responsibility for the inaccurate information. I expected better from a major booking platform.Expedia needs to ensure the details on their listings are accurate and that customers aren’t misled by incorrect descriptions. This experience made our trip more stressful than it should have been, and I’ll be more cautious using Expedia in the future.

10/10

Exceptional

23 Oct 2025

Ulises

It is not a modern hotel, but the rooms are kept clean and in good condition. The breakfast is great, with many healthy options as well. The staff service is 5 star for sure. One of the things that really caught my attention is that Filipino people are really respectful, cordial, hardworking and always have a smile ready for you despite the adversities, problems, and challenges they face. I highly recommend this hotel.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Jeff

Excellent staff

10/10

Exceptional

11 Oct 2025

Gordon

Everything about this hotel was brilliant. The breakfast options the dinner options even the bar staff had such a good demeanour they always look professional always very clean and always had a smile there's not enough stars to give to this hotel for its brilliance

Leisure Partner

10/10

Exceptional

25 Sep 2025

Maryanne

Lex Hotel made our stay in Cebu very memorable!

4/10

Poor

24 Sep 2025

say

noisey, hair dryer and TV were below par : cheap and not working well. choices for break fast bad.

Leisure Self

6/10

Pleasant

16 Sep 2025

Nader George Ebead

I had a challenging experience because of some communication issues between the booking platform and the hotel. My reservation included breakfast, but when I arrived, the hotel said they only had the room reserved. It was confusing, but I hope the process is clearer for future guests.

Leisure Family

10/10

Exceptional

10 Sep 2025

Timothy

Very nice place. Has a great restaurant, great breakfast and dinner, room service and in room massage. Would highly recommend

Leisure Friends

2/10

Poor

08 Sep 2025

rechel

Strange men who are not guests roam the halls at night after guests are supposed to be gone after 10 pm. I had one such man who i have termed the male rapist. Stay outside my room from 8 pm until 4 am ringing my doorbell. Earlier the same man had said i was pretty and the hotel staff would not help remove the man. The tpolice would not respond either. The man is apparently a tribal leader with sexual access, legally, to anyone who submits or whom he can rape. I didn't recommend staying at the lex cebu hotel or in cebu city or on cebu island.

10/10

Exceptional

08 Sep 2025

Stephen

Great value. Included buffet was very good, including a mix of Filipino and wester food.
Highly recommend and would stay again

Leisure Family_with_children

10/10

Exceptional

29 Aug 2025

Nyle

Staff was amazing

Leisure

10/10

Exceptional

26 Aug 2025

Phillip

Staff are fantastic and very helpful. I accidentally overpaid on a bar bill before I got downstairs. They were already reaching out to me to let me know I’d overpaid and refunded what I was due. They could’ve not said anything and I would never have known the difference.

The free breakfast is a delicious buffet that every morning has a little something different. This is a good hotel to stay at.

Leisure Self

10/10

Exceptional

25 Aug 2025

Christal

Everyone was so nice and made everything easy and enjoyable thank you so much.

Leisure Friends

6/10

Pleasant

24 Aug 2025

VICTOR

so far so good.

Leisure Self

10/10

Exceptional

22 Aug 2025

Benjamin

Brilliant hotel. Best breakfast buffet I've ever seen. The staff here deserve special mentiin. I hope they receive a Christmas bonus this year. The staff are exceptional and very professional yet also friendly and helpful. The room and bed was so comfortable i cant wait to stay here again next time I'm in Cebu city. Close to Mango, Ayala and I.T. park.

Just one small issue is 190 pesos for an ice tea. Its hard to tip when the price is so exorbitant

Leisure Self

10/10

Exceptional

21 Aug 2025

Helen

Close by to everything

10/10

Exceptional

27 Jul 2025

Joemel

The staff are very welcoming and approachable. The hotel is very clean and some good restaurants are walkable.

Leisure Friends

10/10

Exceptional

17 Jul 2025

Nicholas

Friendly staff, beautiful pool, and great food!

Leisure Family

10/10

Exceptional

14 Jul 2025

Laudith

I had a great stay!

10/10

Exceptional

07 Jul 2025

Queences

Some of the best food in the city

10/10

Exceptional

07 Jul 2025

Jefrey

The breakfast buffet and menu after noon and dinner are just top-notch

Business_and_leisure Family

8/10

Excellent

25 Jun 2025

Matt

Property is in a safe part of town with walkable restaurants and short trips for shopping and nightlife. Community facilities and restaurant are great, bathrooms a little tired in rooms, but all in all a very nice stay and staff were great.

Leisure Partner

8/10

Excellent

19 Jun 2025

Melanie

Nice roof top pool. Easy check in and out. Friendly staffs.

Leisure

10/10

Exceptional

16 Jun 2025

ronald

Nice and clean

10/10

Exceptional

16 Jun 2025

Benjo

The staff are great!

Business_and_leisure

4/10

Poor

13 Jun 2025

terry

Property was clean

Leisure Partner

2/10

Poor

13 Jun 2025

terry

This has been my go-to hotel every trip I made to the Philippines in the last 9 years but this trip major problem with AC working not cold enough to make us comfortable in the room we complained was told by maintenance new AC there is no problem with it we canceled our return trip there and stayed at another hotel because of it we will not be staying there anymore

Leisure Partner

4/10

Poor

06 Jun 2025

Canson

Nice place, booked a room that had occupancy for 3 ppl (1adult, 2 children). It showed free breakfast included for the room.

Checked in, the front desk stated free breakfast for everyone. But on last day of check out they charged us and tried to say we had booked for 2 ppl and breakfast is only for 2 ppl. We showed the expedia booking that stated 3 ppl. None the less they state you can have 3 occupancy but only free breakfast for 2 ppl. To make matters worse, the front desk manager is not at work. Even at 10am when we check out, the manager is still not available. The staff cannot make decision and wants us to keep waiting or charge us the breakfast.

Quite absurd customer service.

Leisure Family_with_children

10/10

Exceptional

30 May 2025

George

Staff are always 100% professional...

Leisure Family

8/10

Excellent

22 May 2025

paul

Great location and friendly staff , pool are was very good

Friends_and_family Friends

8/10

Excellent

29 Apr 2025

James

Booked this hotel as it stated on Expedia that breakfast was included with the booking, however the hotel reception refused to acknowledge this and we had to pay extra for it. The hotel needs to change the information on Expedia to reflect this. Otherwise the hotel was really nice, rooms were nice and quiet, beds comfortable, and shower was hot with good pressure.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Kenneth

I've been coming here for many years now and will continue to come. Good central location for good price and very friendly staff.
The breakfast buffet is pretty good
Isn't a new hotel but is well maintained and a
bathrooms are modern. Comfortable beds and good ac. Rooftop bars just a bonus

Leisure Partner

10/10

Exceptional

07 Apr 2025

Kenneth

Nice convenient hotel i've stay there for many years.
Breakfast buffet is very good
The rooftop bar and pool is very nice
The staff is very friendly and helpful
Not a new hotel but the bathrooms are very modernized and rooms a well maintained
The lobby is not air conditioned but the rooms are nice and cold hahaha

Leisure Partner

6/10

Pleasant

04 Apr 2025

larry

No hot water in shower and mlnl fridga not cold

10/10

Exceptional

25 Mar 2025

JAMES

helpful staff. great pool and bar on roof!

Leisure Friends

10/10

Exceptional

23 Mar 2025

william

Highly recommend

8/10

Excellent

20 Mar 2025

Lilibeth

Pros and Cons

Cons: the room I was given had a stench smell coming from the bathroom. The fridge wasn’t working, even after complaining about it, we were told it’s only for chilling (but it didn’t even chill anything we put in it). Some channels on the TV didn’t have good volume, you can barely hear it even if volume was cranked up.
Pros: Staff are amazing, always helpful and very polite. Laundromat is just across the street. There’s also massage place across the street that’s open 24hrs. Walking distance to eatery, fast food (Jollibee and McDo), and convenience stores. The pool is nice and overall, the building is decent.

Partner

10/10

Exceptional

15 Mar 2025

Jonathon

Best hotel in the Philippines

Business_and_leisure Partner

10/10

Exceptional

01 Mar 2025

Darrell

Room was great the staff was friendly and helpful. The breakfast in the mornings was always something to look forward to. Would definitely stay again if in Cebu

Leisure Friends

10/10

Exceptional

28 Feb 2025

Bernabela

Excellent service, clean spacious room (was in a De Luxe room) Good breakfast,

Leisure Partner

10/10

Exceptional

21 Feb 2025

Clarissa

Friendly staff

Leisure Family

10/10

Exceptional

21 Feb 2025

April

Good location. Superb breakfast. Excellent customer service

Leisure Family

10/10

Exceptional

21 Feb 2025

shaun

Why do you make people fill this out.

6/10

Pleasant

15 Feb 2025

Judy

Hotel manager not available

I booked this hotel that included daily breakfast buffet but the front desk employee said NO! I asked for the hotel manager, said was not available!

Friends_and_family Friends

10/10

Exceptional

13 Feb 2025

Margareth

Great

Leisure Family

10/10

Exceptional

10 Feb 2025

curt

Love the rooftop bar and pool. Great view of the city!

Leisure Partner

10/10

Exceptional

07 Feb 2025

Jon

Always a wonderful stay at the Lex hotel. Would recommend it if you’re in Cebu

Leisure Self

10/10

Exceptional

06 Feb 2025

Anil

The staff are brilliant. The facilities are good. The pool was great and the kids loved it.

There are several eating options around the hotel. It's within walking distance of the 'House of Lechon' - great Lechon and traditional philipino food.

There is a laundry next door and a well stocked grocery store near by. Also a beautiful Catholic church across the road.

Will definitely consider staying here again if I find myself in Cebu.

Leisure Family

10/10

Exceptional

04 Feb 2025

Clarissa

Free shuttle to/from shops-hotel, nice people

Leisure Family

8/10

Excellent

22 Jan 2025

Lourdes

Very nice and clean hotel with a comfy bed. Closed to McDonalds and Jolibee. Traffic though is terrible during rush hours in this area but that is to be expected in the city.

Leisure Partner