Name: Golden Peak Hotel & Suites
Address: Golden Peak, corner Gorordo and Escario Ave, Cebu City, 6000, PH

2/10

Poor

11 Mar 2024

Rhoda

Rooms are big and clean

Leisure Partner

6/10

Pleasant

05 Oct 2023

Terence

WE did not like the noise from the events held at the hotel.
The fact that they went on till 11.30 at night on some occasions. Also the sounds of what seemed to be someone drumming for long periods of time, at all hours of the day & night.

Leisure Partner

10/10

Exceptional

22 May 2023

William

The place was very nice and quiet and everyone was friendly. They did their very best to help you if you needed it. I will definitely like to stay again next time I stay in Cebu

Leisure Friends

4/10

Poor

23 Nov 2022

Steven

I know that left my manicure set there and their staff denies seeing it. They need to screen their help more thoroughly with background checks.
The breakfast and their breakfast staff was their saving grace.
First room, the aircon quit, the 2nd room they had to replace the phone and the cable box.

Leisure Self

10/10

Exceptional

22 Jul 2019

James

It was amazingly relaxing and great to stat

Friends

8/10

Excellent

18 Mar 2019

Verified traveler

Maintenance problem

The key card had some problems where you insert it for electricity. Maintenance was informed but it seemed that they had no immediate answer to the problem. I think they wanted to check it but I was still staying for the week-end. I am not sure if the problem was attended to.

8/10

Excellent

26 Sep 2018

Jean Claude

Nice

Nice and classy welcome. Valet parking. Room ok. Food soso. Elevators need to be reset

6/10

Pleasant

22 Aug 2018

Dominic

Good

Partner

6/10

Pleasant

31 Jul 2017

Verified traveler

Not satisfied

Not cleaned properly. There's nothing inside the fridge even water. No shower cap or hair dryer. No safety vault. Bed full of small red ants. Food choices is very limited. No signal in the room so cannot connect to wifi, no point of providing us the password. The room was not prepared when we check in so we have to wait for few minutes considering the fact that we arrive late. The room is big though but not worth the money.

Partner

2/10

Poor

30 Jun 2017

Verified traveler

Needs improvement...☹️

Long wait to check in and check out, staff friendly. Rooms not clean and need to be updated. Wifi was advertised free but u needed to pay and poor connection..

2/10

Poor

14 Jun 2017

KARLA STEFAN E

Very bad experience and bad service

I used to come here often because it's cheap and in a good location, and I would forgive small mistakes but I'm done.

For this stay:

1. We were placed at a room near the housekeeping room and fire exit and the staff always talked very loudly and screamed at each other. I'm not kidding. Screaming.

2. Their front desk staff were so lazy that even when I told them about my request for drinking water, they asked me to call the resto instead of doing it themselves. And I told them the resto wasn't answering my call.

3. They refused to give us an official receipt. Which I'm sure is not legal.

4. The bathtub was dirty.

5. The room smelled like smoke.

6. The aircon was cranky and old.

10/10

Exceptional

20 Feb 2017

Verified traveler

Comfortable and accessible hotel

Nice place to stay..comfortable room.accessible to transpo.approachable staff

2/10

Poor

07 Feb 2017

Verified traveler

Terrible staff

the receptionist needs to be retrained or to be sent home. I don't know her name, but she doesn't need to be working. I have never seen such an ugly attitude. Her attitude is just sour.

10/10

Exceptional

25 Oct 2016

Verified traveler

It was an excellent vacation.

The hotel has a good location and services. We could walk to a lot of interesting places that were described in our written guide of the Philippines.

Partner

2/10

Poor

02 Oct 2016

Jeffrey

Even though we had the hotels.com confirmation, the hotel didn't have our reservation. After about 45 minutes of searching they finally found us an available room, but it was not the deluxe that we reserved. The next day they put us in a deluxe room, but it was not like the one in the pictures.

Partner

6/10

Pleasant

22 Sep 2016

Verified traveler

We choose the place because it's close to most of the establishments we need to go.

10/10

Exceptional

27 Aug 2016

Lloyd

Great accommodation. I will recommend this to my friend

4/10

Poor

15 Aug 2016

Verified traveler

Not very considerate. Arrived at 2am due to early flight. Accommodated but have to check out 12nn same day. They say 2am will still count as the day yesterday check in. What a joke!

8/10

Excellent

13 Aug 2016

Karen

Good value for money

A very warm welcome and hospitable stay.
Old hotel, but had all we need for what we paid.

Partner

10/10

Exceptional

12 Aug 2016

Daniel

Great value

This hotel is a great value for its price..easy walk to the large mall. Great view of makiti at night and good wifi in the rooms!

4/10

Poor

11 Aug 2016

Anthony

City Center Hotel

Male Front Desk Manager-On-Duty Was Arrogant When I Protested That My Room Was Not The Right BED SIZE As Reflected On My EXPEDIA Confirmation Document. I Failed To Ask Though For HIS NAME On The On-Set Because I Was Upset On His Behaviour , But Nonetheless , Said Golden Peak Hotel Top Mgmt Can TRACE Its Employee Attendance Records. I Have Checked-In 6PM Of AUG 5, 2016...

Please Be Wary On The Said Hotel Staff. Thank you.

8/10

Excellent

10 Jun 2016

James

Just OK

Stayed at the Golden Peak before and had a nice stay. This year our room was bigger. However, the internet wifi was very poor. The water in the shower was just barely warm. The free breakfast was cold. Not as good as my first visit. Will probably visit again if the price is right.

Partner

8/10

Excellent

06 Jan 2016

Irma

Golden Peak Hotel

Its a great stay,a short walk to Ayala Center Mall. Very accessible to transportation. Good buffet breakfast meal.

Partner

8/10

Excellent

27 Nov 2015

David

I enjoyed my stay

That free breakfast every morning was a wonderful bonus added to my time at this wonderful hotel. I wish I could stay there indefinitely.

6/10

Pleasant

30 Jul 2015

DPL

Convenient location and good breakfast!

I was not expecting much of this hotel. You get what you paid for. Convenient location to places I needed to go. I was not expecting much of their breakfast meal and surprisingly the foods displayed daily were tasty. They tried to offer variety of meals every morning and the staff were friendly and courteous to everyone.

I am thankful to the cleaning staff because my daily requests for them: to change the bed sheet, cover sheet and pillow cases daily were dutifully done.

On the other hand, the aircon in RM 1115 was a bit noisy. I think cleaning and or repair will help. The shower needs repair too. Lastly, I had issue connecting to their wifi and needed to buy my own pocket wifi.

Overall, I had a comfortable room and staff were great! Thank you:)

6/10

Pleasant

26 Jun 2015

Stan

Adequate accommodations with terrible wifi service

Very bad start. The Hotels.com map shows this hotel right on the main circle in the center of Cebu City. I walked over there with my bags and wandered around looking for the hotel where it is shown on the hotels.com map and the hotel is not there. It is a couple of miles away. I only booked it because I thought it was near the circle and Mango Square area where I was already staying. The hotel is nice but very hard to get a cab in that area. I had to walk to Ayala Mall to find a cab a rush hour after nearly a half hour of standing at the main intersection. The wifi service is bad - you need a new code everyday and the code is excessively complicated and device specific. If you are positioning yourself as a business hotel you need great, easy wifi and doesn't have a data counter or expiration and little slips of paper from the from desk. Very bad wifi experience and they should fire their current wifi provider and get something modern.

10/10

Exceptional

10 Jun 2015

James

Second stay and will be back

I ended up booking this hotel for a second time on my visit to Cebu. After a terrible stay at another hotel, Golden Peak found me a room at 1:30am and the overall stay was great. The staff were wonderful. courteous and always willing to help. Breakfast was breakfast, drip coffee and enough food to hold me over for hours. I will be staying here again on my next visit.

4/10

Poor

07 May 2015

julian

a good budget hotel for longer stay

it's a good budget hotel if your looking for a longer stay.the room needs an update esp. the shower

Family

6/10

Pleasant

28 Feb 2015

dion

Cebu stay

Nice hotel enjoyed the stay and would stay there again

Partner

8/10

Excellent

12 Jan 2015

David

North Cebu , in January

Nice Place , Good Stay, Easy to find good parking, nice staff
good breakfast, Big room good wifi connection on the 12th floor,
I would recomend this hotel.

10/10

Exceptional

20 Dec 2014

mitos

Nice accommodation with for the price we pay.

I love the breakfast though it was simple but I am enjoying it.

8/10

Excellent

19 Sep 2014

Jim S.

Nice view of the City

The Golden Peak has a nice room a t a nice price. Maybe does need a little modern look. But all was good in the room. Comfortable and clean. The best park is the free breakfast. Very nice. However, one warning. DO NOT USE THE MARTY MART SARI SARI Store which is located on the corner located on the other side of the hotel. The have a very dishonest clerk. As i was paying for my purchase she took a large bill from me and said i never gave it to her. Otherwise , my visit to the Golden Peak was wonderful. I highly recommend it. Stay away from the Marty Store.

8/10

Excellent

01 Sep 2014

Verified traveler

convenient location, helpful staff

good, nicer to stay on harbour side, good views and quieter

8/10

Excellent

01 Sep 2014

Verified traveler

convenient location, helpful staff

I enjoyed my stay here, a bit noisy at times with many young people partying but I don't think this is normal. The staff were always happy to tend to my needs and questions. Breakfast could have more variety

8/10

Excellent

31 Aug 2014

Verified traveler

good location, friendly staff

my stay was fine

6/10

Pleasant

27 Mar 2014

Brian

Very clean and friendly staff

8/10

Excellent

25 Mar 2014

Steve

Ants

If it was not for the ants, it would have been very good.

4/10

Poor

08 Mar 2014

kadha

To be honest this hotel is sucks , I was there for two nights the staff is very nice , I think that is all in Philippines but the hotel needs a serous renovation in my room I had a lot of aunts the water heater was sucks the bath tub was dirty the bed sucks just for the price it is not worth it , the location is not to bad , but over all I wouldn't stay there next time unless I don't have any choice

Family

8/10

Excellent

24 Feb 2014

arshad Bhatti

price

great hotel for the price but surrounding is not so great you will love it if you are in room person

10/10

Exceptional

02 Aug 2019

sookeun

가격대비 좋아요

가격 대비 좋아요 쇼핑몰도 가깝고 카지노도 가까워요 시티근처라서 편해요

Friends

2/10

Poor

14 Nov 2018

Christoph

Hotel medoicre, petit déjeuné lamentable ,wifi limite ,

4/10

Poor

09 Nov 2018

Christoph

Petit dejeuner mediocre il faut de la patience pour accéder au chambre 2 assenceurs pour toutés les chambres wifi impossible de ce connecter

4/10

Poor

07 Mar 2018

pierre-henry

mieux ailleurs sans problème

pas de wifi correct, pas de bouteille d'eau, pas de minibar, chambre moyenne. arrivée en avance très tôt un supplément de 1000p demandé. pas de navette aéroport.........

Family

2/10

Poor

07 Feb 2018

jennifer

Över 100 boenden, 21 våningar och en hiss!!! Meterlång kö för att ta sig upp och ner från rummet. Katastrof!
Lyhörda rum och en fläkt som höll oss vaken under natten. Usel frukost. Ingen bra natt...

Partner

6/10

Pleasant

08 Feb 2017

Verified traveler

Ut was all good except for when we were checking out. They couldn't find my booking I had done on hotels. I showed them my confirmation and gave them the booking number as well. They told us to wait while they looked and we told them that we were in a hurry to the airport. After a while they still couldn't find the booking so I ended up paying twice for the room.

Family

6/10

Pleasant

01 Nov 2016

hyunwoo

위치적 최고 호텔

여러번 묵었던 호텔이라 별로 감흥이 없습니다.
시설은 잠만 자기에 적절하고
샴푸와 수건 이외 없습니다.
위치적으로 아주 좋으며, 가격대비 숙박으로는 좋다고 생각합니다.
다만 호텔 보다는 유스호스텔 정도? 라생각 합니다.

4/10

Poor

18 Jul 2016

SUNGMIN

지방 여인숙 정도로 생각하면 될것같습니다.

한국인이시라면 지방 여인숙 정도로 생각하면 될것같습니다.
직원들이 매우 친절하나.. 건물자체도 노후화됐고, 침대며, 객실비품 전체적으로
오래되서 큰 기대하지마시고 그냥 하룻밤 때우는 정도로 생각하시고 묵으시면 됩니다.
조식또한 뷔페식이기는 하나 식사는 밥 포함 7개정도 메뉴가 비치.. 디저트로는 수박과 식빵, 음료 몇개 뿐입니다. 계란후라이, 고기볶음(?) 정도 먹을수있겠더군요...

가격도 옆의 조금 급높은호텔과 비슷하니 몇천원 보태서 그쪽에 가시는게...

6/10

Pleasant

09 May 2016

Sander

Redelijk Hotel

Redelijk hotel, jammer voor internet moet je bijna op de gang gaan zitten maar kan aan de kamer hebben gelegen

8/10

Excellent

23 Jan 2016

Verified traveler

こぎれいな、シティーホテル

セブ国際空港までの送迎があり、非常に便利です。特に当方は、早い便だったのでとても安心でき助かりました。