Name: Seda Ayala Center Cebu City
Address: Cardinal Rosales Avenue Cebu Business Park, Cebu City, 6000, PH

10/10

Exceptional

13 Jul 2026

Mary Grace

The standard room is a a little off. Overall it's still a great place to stay.

Family

10/10

Exceptional

06 Jul 2026

Karina

Loved the location and breakfast

Family

2/10

Poor

03 Jul 2026

John

Air conditioned not working properly internet slow and food marginal

Partner

10/10

Exceptional

23 Jun 2026

Erma

Workers are very nice, breakfast is very good, the area is very safe and also walking distance to mall .

Partner

10/10

Exceptional

23 Jun 2026

Jenette

Friendly staff. Sumptious breakfast buffet. Clean and comfortable room.

Family

8/10

Excellent

22 Jun 2026

Cristeta L.

Very close to shops and restaurants.
Rooms were clean but somewhat dated.

Family

8/10

Excellent

14 Jun 2026

Joy

Very nice hotel, close to lots of restaurants and Ayala Shopping Mall. Very delicious breakfast buffet but it gets very crowded so go early. The hot water was not working very well during our stay, but other than that very much enjoyed our stay.

Family

8/10

Excellent

06 Jun 2026

Krystal Marie

Breakfast was good. Rooms are spacious, clean but a kinda old. Needs more maintenance.

Partner

10/10

Exceptional

04 Jun 2026

Cynthia P.

Very convenient when you go shopping. Breakfast is great. Staff is very helpful.

Partner

8/10

Excellent

02 Jun 2026

James

Ok

Partner

8/10

Excellent

02 Jun 2026

Mitche

Clean spacious room..staff is very helpful and accommodating..closest to the mall!!breakfast is served in vast array of filipino breakfast meal..

Partner

8/10

Excellent

31 May 2026

Flora

Had a satisfying and relaxing stay here just a few days ago.

Great location, just adjacent to Ayala Center Mall. A modern medium-sized relaxing buffet dining area with satisying food choices and attentibe staff.

My husband and I were in a twin/king room. It was clean , bigger compared to other standard hotel rooms we had with a similar rate.
However the TV should be upgraded though for streaming like Netflix, You Tube, Amazon Prime, etc. Front Desk staff polite and professional enough.

I recommend this place.

Partner

8/10

Excellent

31 May 2026

Dennis Robert

The staff were outstanding. They go out of their way to help. The rooms are decent size and clean. Shops are a stone throw away at Ayala mall. Breakfast was ok. I think other hotels in the area have better breakfast selections and better quality. I was disappointed that the pool was not available.

Family

10/10

Exceptional

28 May 2026

ALNITA

Great breakfast. There are two Seda Hotels in Cebu City . The one we stayed was in the former Marriott Hotel connected to Ayala Mall. Perfect location as you do not have to take a taxi to the
mall. Staff were helpful in every way. Very good sized rooms . True to other reviews, carpet is dates but the bathroom size will make up for it.
Room is fairly priced for the benefit that you get.

10/10

Exceptional

27 May 2026

Florenda

Close to shops. Great breakfast . Friendly staff. Clean rooms . Nice gym facilities

10/10

Exceptional

23 May 2026

Vivian

Pleasant smell as you enter the lobby and rooms are modern and clean. Breast buffet was to die for, made me gain 5 pounds, food was tasty and prepared with care. The gym with spa was just amazing. Love the cafe next to lobby - great for drinking coffee while waiting. Overall, the staff were professional and helpful.

10/10

Exceptional

23 May 2026

Scot

This location is attached to one of the coolest malls I’ve seen, excellent service
The buffet at these hotels are always top notch.
Great employees, super friendly and helpful

Partner

8/10

Excellent

17 May 2026

Constancia

I like this hotel but its a bit far from tge airport.

Self

10/10

Exceptional

12 May 2026

Lydia

Room was well-maintained and staff were attentive. Location was ideal just a short walk to the mall. Breakfast had good variety. Had comfortable stay.

Family

10/10

Exceptional

09 May 2026

Catherine

Highly recommend to everyone

Partner

10/10

Exceptional

08 May 2026

stephen

The Seda is our hotel choice in the Philippines!
All the properties we have stayed at, are located close to malls, and many restaurants!
This particular trip in Cebu, we had medical emergencies in our group. We greatly appreciated the in house medical team! THANK YOU!

Friends_and_family Friends

10/10

Exceptional

08 May 2026

William Survant

Every Seda location I have stayed at has been amazing. The pool area was closed this trip for remodeling however the hotel itself is nice. Gym is really big and staff super friendly

10/10

Exceptional

07 May 2026

Jay

Feed the cats in parkingstructure

Partner

8/10

Excellent

05 May 2026

Brian

Hotel is a little tired and carpet really should be replaced in the hallways, however rooms are very clean and staff are incredible.

The breakfast buffet is TOP NOTCH.

Location is 10/10, being right next door to Ayala Mall.

Partner

10/10

Exceptional

02 May 2026

Hosanna

We stayed in this hotel for 12 days. The staff recognized our „long stay“ by giving us a special gift which we appreciatef. We requested for a late check out but they could only give us an hour beyond the usual check out time. Having stayed for 12 days, we expected at least 3 hours beyond the usual check out time.

Family

10/10

Exceptional

30 Apr 2026

Dianarra

Amazing

8/10

Excellent

17 Apr 2026

maria

Yes breakfast

10/10

Exceptional

15 Apr 2026

Katty Lisa

The room was clean and well maintained. Housekeeping was available 24/7 and staff were friendly and accommodating.
Breakfast buffet was excellent! There were many choices available for guests to select.
I love the fact that one of big shopping malls was a walking distance.
The only downside was a construction noise during one of the night we stayed.

Family

10/10

Exceptional

05 Apr 2026

Roark Rex

Great place!

Partner

10/10

Exceptional

02 Apr 2026

Nadine Cara

Breakfast buffet was awesome. Lots of food selections.

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Paul

Yes

Partner

8/10

Excellent

27 Mar 2026

Joana Paula

Dining staff were so welcoming

Family_with_children

10/10

Exceptional

25 Mar 2026

Belton

Construction going on. Parking is hard to find due to construction. Otherwise it’s great. Buffet could be better. Have had other hotels with better buffet.

Friends

10/10

Exceptional

23 Mar 2026

Michael

This property was a great location and wonderful staff. Would stay here again.

10/10

Exceptional

23 Mar 2026

Joel

We spent Christmas Eve and night here. They made it a truly memorable event. Thank you!

Partner

8/10

Excellent

18 Mar 2026

H

I have known hotel from Marriot to Seda. Location is great. Staff are excellent. Room need some updating.

8/10

Excellent

17 Mar 2026

Manji Mavji

Great location and very friendly staff. Rooms desperately needed modernisation and while breakfast choice was excellent, the areas was too small and we had to wait to get a free table everyday.

Partner

10/10

Exceptional

16 Mar 2026

Rane

Excellent

8/10

Excellent

15 Mar 2026

Paul

the pool was under renovation. closed

8/10

Excellent

14 Mar 2026

Bernadette

The pool was closed during my stay

Family_with_children

6/10

Pleasant

12 Mar 2026

Bob

I recently stayed at Seda Ayala Center Cebu, and while there were some positive aspects, there were also several issues that made the overall experience average.

First, I want to say that the staff and service were very good. The employees were friendly, responsive, and did their best to address concerns when they were brought to their attention.

The breakfast buffet, however, was fairly average and the selection was somewhat limited for my taste. Unfortunately, during one morning at the dessert station, I noticed a small cockroach on the desserts. I informed a staff member, and she quickly came over and removed it. I advised that the entire area should be replaced, and to their credit they did change the items in that section afterward. Still, seeing that in a food area was concerning.

The gym was fine in terms of temperature, but the equipment itself was quite dated and could definitely use an upgrade.

As for the hotel itself, it feels quite dated overall. The hallways still have older carpeting from when the building used to operate as a Marriott, and the lighting on the floors is very dim, giving the hallways a somewhat gloomy feel. The exterior windows and outside areas also looked like they could use a good cleaning.

My room itself was clean, and thankfully I didn’t encounter any pests there. However, the toilet flush was weak, which seems to be a common issue in many places locally.

Another disappointment was the lack of an on-site pool. I was not aware before bo

Partner

8/10

Excellent

12 Mar 2026

Arvee

Clean

10/10

Exceptional

08 Mar 2026

lolita

Excellent location ! Very close to the mall and has very good staff. Room is very clean and always have the things you need. Wish there’s an outlet for USB-C so for those who live in other country , don’t need to bring travel adapter . Swimming pool needs to get done soon ! All in all a good place to stay .

10/10

Exceptional

07 Mar 2026

Menalisa

Amazing location with an excellent breakfast buffet to start your day!

Family

6/10

Pleasant

06 Mar 2026

Peter

Pool was closed. Alternative swimming available in nearby gym but it was not the same.

Self

10/10

Exceptional

06 Mar 2026

Lemuel

Best location if you want to be near the Ayala Mall and IT park.

10/10

Exceptional

01 Mar 2026

Lolita

Good location, breakfast, afternoon tea and cocktail and service is perfect

Family

10/10

Exceptional

28 Feb 2026

Joshua

Excellent housekeeping, room clean. Happy hour drinks only on special menu. Other cocktail menu not part of happy hour. Good service. Breakfast selection good bit expensive if not included in booking. Many restaurants closeby

Partner

6/10

Pleasant

28 Feb 2026

Thao

This hotel did not leave a good 1st impression. We were on the 7th floor and the walking to our had a musty smell, and there was a large patch of cracked, missing paint.

Directly behind the hotel is a massive construction project.

Overall I felt it looked much better in the pictures, than in person.

Family

10/10

Exceptional

23 Feb 2026

Isidoro

Seda is attached to Ayala Mall very convenient getting all your necessities. Beat experience are of the dining experience, I have to say even with long lines and the staff were calmed manage through it all. I have to commend 4 outstanding individual that stood out Valerie, Shella Marie, Angel and Jordan. They made my stay extra special and treat my partner with outmost kindness.

Partner

10/10

Exceptional

19 Feb 2026

Walter

Great staff very friendly
Great breakfast
Located right next to a giant mall
About a mile from IT Park

10/10

Exceptional

19 Feb 2026

Recho M.

Friendly staff, Macoy, Kyle, Von, Nick, and all staff at the dining dep’t.

10/10

Exceptional

18 Feb 2026

Adeudato Mark N Agbayani

👍

6/10

Pleasant

17 Feb 2026

Lynne

Room was in good condition. Front desk never answers the phone. Check in and check out were exceptionally slow. Front desk is under staffed during peak check out hours. There is not a way to summon luggage assistance because front desk does not answer

Partner

8/10

Excellent

14 Feb 2026

Lynne

Everything about our stay was good except checkout. The front desk had a very long wait and we had to leave for the airport. The number to call the front desk from your room was never answered so you needed to bring your luggage down yourself without a trolley

Partner

10/10

Exceptional

13 Feb 2026

Luico

The staff was courteous and very professional. The room was spotless. We really enjoyed our stay. Ive been to this Seda and the other Seda in Cebu city and cant think of any other place I would rather book.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Kathi

Staff was amazing. Very accommodating with our requests.
Loved the breakfast every morning and the Dining Service.
Housekeepers were excellent.
Great location, close to a big mall with in walking distance.

Leisure Family

10/10

Exceptional

05 Feb 2026

Robert

I came to Cebu for business. Having a quality internet connection is vital to me. Seda has very good internet. The rooms are good. Food very good. Location perfect if you want to go to the Alsya Mall. It’s a direct walk without crossing any streets.

Overall, the Seda Hotel was very good. Quality staff as well. I highly recommend them.

Business

10/10

Exceptional

05 Feb 2026

Geraldine

Nice place

10/10

Exceptional

05 Feb 2026

DIANE LOURDES

Very good location, wonderful customer service, and the food is brilliant!

Leisure Family

10/10

Exceptional

01 Feb 2026

Eduvigis

the staff are respectful and friendly

Friends_and_family Friends

4/10

Poor

27 Jan 2026

violeta

Assigned to a room that was occupied , I left my hydroflask and they never give it back as soon as I came to checked in again after my trip on another city. I told them I need to retrieve my hdroflask but they couldn't get hold of the housekeeping dept , and eventually they came to my room to deliver the item.

Business_and_leisure Friends

2/10

Poor

27 Jan 2026

violeta

I was given a room that was already occupied. I was definitely shocked and bewildered when I opened the door. There were bags, so I walked away quickly, then went back to the front desk and asked whether they knew a particular room had already been assigned. I have stayed in many hotels, but I have never had an incident like this. Totally disappointed and assigned to a room next to ongoing construction. They have limited bathroom amenities, the water drains slowly, and it floods even for a quick shower. I slipped on their flimsy slipper. Breakfast is mediocre, with the same menu every other day and a limited selection. Sad to say, staff are not attentive; they need customer service training to learn to welcome guests and ask whether they want tea or coffee. They don't check whether you need a refill for your water or coffee.

Business_and_leisure Friends

10/10

Exceptional

24 Jan 2026

Vicente

Room was good and staff were excellent

Business_and_leisure Family

10/10

Exceptional

23 Jan 2026

Recho M.

The same as previous comments.

Leisure Family

10/10

Exceptional

23 Jan 2026

Recho M.

Most of the staff were friendly.

Leisure Family

10/10

Exceptional

23 Jan 2026

Recho M.

One hiccup was the ac was not working so we have to moved to another room. The room was cleaned. Most of the staff were courteous and friendly…we met familiar faces. I was a little disappointed that the pool/bar area were gone due to reconstruction. The buffet was pretty much the same…good!
Shout out to the bartenders Kaloy and Maloy…very friendly and fun to converse.
I will go back there again.

Leisure Family

10/10

Exceptional

22 Jan 2026

Edith

Delicious breakfast.

8/10

Excellent

22 Jan 2026

Karen

Staff were very helpful and courteous.

Leisure Family

10/10

Exceptional

22 Jan 2026

noel

Breakfast was excellent and parking was good. Staff was friendly. Room was small and needs renovation. Entire hotel looks old and needs renovation.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

April Grace

Highly recommended!

10/10

Exceptional

21 Jan 2026

Glezelle Mae

Very comfortable and staff are very friendly and helpful.

10/10

Exceptional

19 Jan 2026

Juveline

Good service.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Gina

Good service and plenty of amenities.

Partner

8/10

Excellent

16 Jan 2026

Carlito

Breakfast

10/10

Exceptional

12 Jan 2026

Mary

Staff are amazing, wifi great. Club class is great. Breakfast they can do better. Didn’t like the fact the pool was closed down.

Partner

10/10

Exceptional

03 Jan 2026

Jennifer

Seda is always one of my go to staycation places in Cebu near Shopping mall and variety of restaurants. The staff are friendly, kind, and polite. Kudos to the parking staff forgot their names but they made our parking smooth and safe during holidays. Parking guard helped me to get parking ticket as as forgot to get one during our check-out. Thank you everyone for the memorable Christmas break and kids also enjoyed the complimentary cookies! Til next time!

Business_and_leisure Family_with_children

8/10

Excellent

03 Jan 2026

Nishe

Decent but could use upgrades around the property. It was pretty clean except for the calcium build up on the shower head.

The breakfast buffet offered plenty of options and was also pretty decent. No complaints on it.

The staff provided excellent service and were very helpful and courteous.

The location is centrally located which made it convenient for me to get around.

Leisure Self

10/10

Exceptional

02 Jan 2026

Melanie

The breakfast buffet was superb.

Leisure Self

6/10

Pleasant

01 Jan 2026

Maria Christina

Check in took very long. We got our room 3 pm. Staff were extremely nice however they were overbooked! Despite clients complaining they can’t really do much. Breakfast was ok. Location was exceptional. Walking distance to Ayala mall which was extremely convenient.

Leisure Family

8/10

Excellent

22 Dec 2025

Lindy Ann

Staff and location are great. Lots of delicious options for the breakfast buffet. However, the hotel shows wear and tear- from carpet, gym equipments and bathroom.

Leisure Family

10/10

Exceptional

21 Dec 2025

Dwight

Great place.

10/10

Exceptional

20 Dec 2025

Miguel A.

They have plenty of staff so there’s always someone to help if you need it. Also, food there is good but great restaurants VERY close if you want something else.

Partner

10/10

Exceptional

20 Dec 2025

Jose Cedrick

Staff courteous, clean room, location, and breakfast, great stay and experience, surely be back soon.

Leisure Self

8/10

Excellent

12 Dec 2025

Julieta

Yes room was great,tidy.Staff are so nice,accomodating and so kind.

10/10

Exceptional

06 Dec 2025

Karen

I stayed for 2 nights and had a wonderfully smooth experience. The room was spotless, the staff were warm and attentive, and the hotel felt very comfortable overall. The only limitation was the restaurant, which felt a bit small during busy hours. Despite that, my stay was excellent.

Business_and_leisure Family

10/10

Exceptional

03 Dec 2025

Dmitry

The staff is above and beyond customer service skills :)

8/10

Excellent

29 Nov 2025

Sovann chandy

Very satifactory at every aspect.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Gary

The room with the king size bed is a large room at 320 square feet. Comfortable bed, nice size television.
The breakfast buffet is very nice with lots of choices.
All of the staff that I interacted with were fantastic and I talked with a lot of them over the time I was there. Definitely would stay here again if I was in the Philippines.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Treona

I’ve stayed there twice now and it hasn’t disappointed. The staff are extremely nice

Business Family

2/10

Poor

13 Nov 2025

Andrew

Pool not available for 3 years! For the same price point much nicer hotels available.
Black mold, old rooms, old dirty furniture, lukewarm water, exposed the electrical wiring in shower, the omnipresent mold/must covered by a putrid sickening perfume machine in the hallways

Stay away from this hotel. Horrible experience. Dirty, old, moldy / musty, disgusting old hotel. Internet. Connectivity issues, consistently drops, low bandwidth.

For those who ignore this review, good luck and enjoy the construction noise.

Leisure Family

10/10

Exceptional

12 Nov 2025

Robelyn

The hotel is great and all. NO complaints but the thing I liked most is I walked out and right in the mall. Si many places to eat so much shopping. Location is really a great plus with this one.

Partner

10/10

Exceptional

10 Nov 2025

daniel

Yes most lovely staff around the world

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Jennifer

We are delighted to celebrate my mother's birthday by just staying for few days at this hotel where warmest greetings received from friendly staff. They are the most memorable part of our stay. Thank you for my mom's cake you brought to the room and the friendly gestures you showed to us. The club lounge staff and food was the best part of our stay. More power!

Business_and_leisure Family_with_children

10/10

Exceptional

09 Nov 2025

Shellaine

Excellent property

Leisure Partner

10/10

Exceptional

08 Nov 2025

Kevin

Very nice hotel. Room was spacious, the king bed very comfortable and the linens were very nice. Buffet breakfast was also nice. Staff helpful and friendly. Will be staying here again when next in Cebu.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Cecile

Love the service and made my stay very comfortable despite the aftershocks. Will be back soon.

8/10

Excellent

04 Nov 2025

Gary

The room was clean and comfortable, the staff was helpful.

10/10