Name: Mabolo Royal Hotel
Address: Corner M.J. Cuenco - C. Mina Street, Brgy. Mabolo, -, Cebu City, 6000, PH

4/10

Poor

13 Jul 2026

scott

The main entrance needs paint, the room was clean until you opened curtains or cabinet doors or looked under couch or behind entertainment center, the blinds were broken and so was toilet seat! We asked to have room cleaned they didn’t change linen or give us towels and when we asked front desk for towels they said we will send them up so 2 hrs later I went down and night shift gave me 3 towels, and linen was clean but still dirty ! The breakfast was fine , decent price, room was as clean as everything else. Guards were always busy opening doors or mopping floors! Room did have working air con, but not all the lights !

4/10

Poor

13 Jul 2026

scott

The room was dirty behind every shade ,in cabinets ,the linen looked dirty , there was blood on comforter and sheet and bed a few of the roll up shades were busted at the bottom, they did replace about 4 lights while we were in the room , toilet seat was broken , couch was vinyl and ripped, if you looked behind anything it was dirty ! The breakfast was good , but the room was the same , busted and dirty ! The entrance needed a fresh coat of paint and the staff were friendly but we asked for towels and didn’t get them till we came down and asked again , house keeping only came if you asked and they didn’t replace towels or shampoo ! Plenty of good food near hotel and laundry service real close ! So convenient place to stay but not the cleanest

Family_with_children

8/10

Excellent

23 Mar 2026

HOLLY

Would stay here again.

Family

10/10

Exceptional

01 Mar 2026

Paul

The staff were very friendly and accommodating, the hotel and the room and the lobby were clean and well kept, very well located 7-eleven and other extra nearby amenities.

Family

6/10

Pleasant

20 Jan 2026

Kevin

Been coming here since just after it opened. It needs an upgrade badly.
Has no dining apart from breakfast. Used to be a cafè on the ground floor but not anymore.
Probably won't be returning.
The staff were very friendly as usual.
Even one of the receptionists recognised us and has been there since the beginning.

Leisure

10/10

Exceptional

17 Jan 2026

Tormod

Best service

10/10

Exceptional

08 Jan 2026

Tormod

Great staff! Always best service!

10/10

Exceptional

28 Oct 2025

Allan

Not bad. 7/11 downstairs. Convenient

Leisure Self

6/10

Pleasant

09 Aug 2025

Eric

The staff are friendly, smiling and courteous however, the room they assigned me was not cleaned properly even the head board is dusty and dirty. I have to clean it using the wipes I brought with me on the trip. Then the pillow is not comfy at all. The electric outlet is broken. Good thing when I approached the desk, they immediately insisted to have me transferred to a different room which i think is higher than I paid for. I had rested well during my stay. And I'm sure those minor concerns can still be improved. Thank you.

Self

6/10

Pleasant

09 Jul 2025

Mark

I wasn't bad, but on Expedia it said there was a microwave but when we arrived they no longer had it. It's not a 5 star Hotel, but for the money its ok.

Leisure Family

8/10

Excellent

20 Jun 2025

HERMES JR

Room is ok.

Self

10/10

Exceptional

13 Jun 2025

Hannalee

Good

10/10

Exceptional

05 Jun 2025

Mike

We had a great experience at this hotel—comfortable, welcoming, and well-located. Highly recommended!

6/10

Pleasant

19 May 2025

jocylen

Parking is quite hard

Friends_and_family Family

6/10

Pleasant

27 Mar 2025

Verified traveler

There was no intercom inside. We have to go down to ask help and told us we can call through our cellphone. No coffee cups inside the room.

Friends_and_family Family

10/10

Exceptional

17 Mar 2025

Rovel Johnson

staff are very friendly and easy to approach...

Leisure Family_with_children

6/10

Pleasant

14 Mar 2025

Maria Arje

No water pressure, bathroom needs thorough cleaning

Family

10/10

Exceptional

06 Mar 2025

Paul

I very much enjoyed the stay I extended my booking

Leisure Family

10/10

Exceptional

06 Mar 2025

Paul

I liked that the hotel was only about 3 blocks from SM Cebu. The staff was very friendly and helpful. There is a 7-11 right in the building. Room was very comfy.

Leisure Family

2/10

Poor

18 Feb 2025

Christine

This place was terrible!!!! Went into our room and there was blood on the bed sheets, hair, and obvious mysterious stains on sheets. Bathroom was gross with no soap or towels. Went to the front desk and they didn’t help at all. Was about to book a different room at another venue because it was so gross! Do not book here!!! I will post pictures

Leisure Family

10/10

Exceptional

27 Jan 2025

Wonne

There's nothing unique about the property.

Business_and_leisure Self

6/10

Pleasant

20 Jan 2025

Robert

Mabolo Royal

The accommodation is really fine, my suggestion is the system should be upgraded or need to continue to improved in any aspect of the hotel.
Overall stay is fine.

Partner

10/10

Exceptional

17 Jan 2025

Ivy Mae

It was a good stay

Leisure Family

8/10

Excellent

08 Jan 2025

Tormod

My rate from 2. December 2024 was wrong and sent by a mistake.
Now, I'm back again to this hotel because I was satisfied with the conditions here last time.
Hotel has good location, friendly and service minded staff, clean rooms.
No luxory, but a perfect place to stay for a couple of nights. Breakfast is good.

10/10

Exceptional

31 Dec 2024

Jeffrey

Location was great, easy to find and in city center. Room was spacious and looked great!

Leisure Family

2/10

Poor

11 Jan 2022

Verified traveler

Unprofessional

The hotel failed to advertise or wven advise me BEFORE my arrival that there was no electricity, elevator, breakfast, wifi or internet. i never recieved any notice. no email, call or text. It was only when i arrived qnd was offered a refund if i didnt want to stay. Note to manager: Notify guests BEFORE BOOKING AND PAYMENT, OR AT LEAST GIVE THEM THE COURTESY OF A PHONE CALL. not just wait until they arrive to inform them.

no aircon or electricity for most of the day. at least you should have offered a partial refund. INSTEAD ibwas charged full price.

The staff was doing the best they could. Its the managers fault. Ive stayed there before with good experience. But this is likely my last stay due to poor service.

Self

10/10

Exceptional

09 Oct 2021

Verified traveler

Good stay

friendly staff. nice place

Self

6/10

Pleasant

22 Jun 2021

Verified traveler

Poor airconditioning system

Leisure Family

10/10

Exceptional

14 Mar 2020

Gary

I had a real good time. The employees were fantastic. I plan on coming back and staying at Mabolo Royal Hotel.

Friends_and_family Family

10/10

Exceptional

06 Jan 2020

Verified traveler

My family is always happy this hotel staff is very kind and helpful

Friends_and_family Family

6/10

Pleasant

22 Dec 2019

JAY J

staff are helpful. location is okey next to a convenient store.comfy room and comfy beds. good stream of hot water. nothing fancy. exactly what you paid for.

Friends_and_family Family

4/10

Poor

07 Sep 2019

Verified traveler

Poor shower

Poor shower , dirty and terrible, small room

Partner

10/10

Exceptional

05 Sep 2019

RUVIE MAY

Good price, free breakfast, accessible

It was amazing because it was in the center of the city, good price, and comfortable rooms. Definitely worth the money.

Family

8/10

Excellent

18 Aug 2019

Verified traveler

The reception staff where great, the room was on the small side, but was ok, however the house keeping staff left alot to be desired, most of the time it was non-existent, took away the towels and forgot to replace them , there is a small cafe on site was pleasant for a cup of tea and a small meal, so if this hotel, had better house keeping it would be a big improvement

Leisure Self

8/10

Excellent

09 Jun 2019

Verified traveler

The location as great since it was near popular malls which were the SM Cebu and Ayala Center. The staff were very courteous and accommodating. The connecting rooms were perfect for groups of 8-10 people. I wished they had a hair dryer and at least 1 bedside table. They provided lockers in one of the bigger rooms which we didn't use.

Leisure Family

2/10

Poor

07 Jun 2019

Verified traveler

The view is nice especially from the restaurant,paid for buffet and end up with an ala cart meal,not enough pressure in the shower plus it had no courting which made the whole bathroom wet even around the toilet so not woth it for the money

Leisure Self

6/10

Pleasant

18 May 2019

Verified traveler

No restaurant no bar no minibar water only on 1st night. Room very small no bedside tables very cramped room

Leisure Self

8/10

Excellent

04 Apr 2019

Romeo

Staff were very accommodating and helpful. They do their way to make your stay comfortably. It was sad that the room they assigned to us was very smelly/foul odor coming from the sink. First I thought it was gas but later I was like rotten stuff coming from the sink. When we entered the roo the first time it seem the have been vacant for a long time. But when I complained and demanded to be moved to another room, they fixed the problem.

Leisure Family

10/10

Exceptional

12 Mar 2019

Lynn

Very professional, staff are friendly. Super clean love it the most. I will definitely be back to stay here when I’m in the city.

Leisure Family

8/10

Excellent

28 Jan 2019

Verified traveler

If you need to stay just for sleeping purposes near seaport, airport and malls (Sm and Ayala) this is the place to crash in.

10/10

Exceptional

22 Jan 2019

Verified traveler

Accessible to almost everything (e.g laundry, mall, church, restaurant, stores and transportation).

6/10

Pleasant

13 Jan 2019

Verified traveler

Noisy because it’s located along the National Road plus there was an ongoing construction nearby

6/10

Pleasant

04 Dec 2018

Alana

Simple accommodation

Simple accommodation in the city....a little noisy as our room faced a busy street outside..but maybe other rooms are more quiet

Friends

8/10

Excellent

15 Nov 2018

Verified traveler

Mabolo Royal Hotel

After a PHP 300 taxi from the airport the welcome at the hotel was good, however, the wrong room was given (two singles and not the queen asked for) and it took to the following day to be resolved. Aside from that slight problem the rooms were comfortable and clean, if needing a little TLC. The wifi was very good and quick enough to do most things with ease. The breakfast that was provided was good, a good selection of options was available and it was easy to swap out items (i.e scrabbled egg instead of fried egg) and didn't take long to arrive. The hotel itself was only a very short walk to SM Mall Cebu and the facilities that a mall brings. There was a very nice cafe within the hotel complex, and all the food they provided was good for two people. My wife and I enjoyed eating in this cafe. Overall the hotel was clean and comfortable, at a good price and with friendly staff.

Partner

8/10

Excellent

20 Sep 2018

Walter

Nice new Hotel small rooms .but for the price,good

8/10

Excellent

26 Aug 2018

Verified traveler

Nice staff and location but there was definitely other hotels I wish I had stayed at

6/10

Pleasant

25 Aug 2018

meroy

nice hotel close to everything friendly hotel staff.

4/10

Poor

22 Aug 2018

Abhinesh

Not A Good Experience

I booked and paid in full with hotel.com 2 rooms for 3 nights for my my wife and daughter and family and at checkin only got one room and after complaining very early next morning at hotel.com customer service Mobolo Royal Hotel finally straighten it out gave keys to the 2nd room for the remaining 2 nights but in different floors and later to the same floor ....service was very slow and rooms are ok.

Family

6/10

Pleasant

10 Aug 2018

Verified traveler

Kitchen area was not cleaned well. While room needed updating.

Family

10/10

Exceptional

02 Aug 2018

Stephen

very nice comfortable hotel

This was a welcoming hotel. The rooms were clean and comfortable. The bathroom is rather small where door opens on to the toilet. Not good ifvtoilet in use and partner want to enter also. Breakfast was included and provided a good selection to choose from.

I stayed their twice and would stay there again

Partner

2/10

Poor

16 Jul 2018

Verified traveler

明明就是訂4人房，給我們的房間跟訂房時的資訊不符。
跟他們爭執了半天才給我們更換房型。早雌

6/10

Pleasant

24 Jun 2018

Verified traveler

Booked a room with a queen bed, but when I arrived to check in they only had a small room with a bunk bed available.

8/10

Excellent

26 Mar 2018

Graig

A nice place

Its a place that has a number of living choises to choose from. From a room full of bunkbeds to a very nice suite. We chose the middle, and was very satisfied. The buffet needs some improvement, but was good enough for our needs

Family

4/10

Poor

09 Mar 2018

Verified traveler

Two Star Hotel

The rooms are poorly set up and furnished. The shower is poorly installed. the towels are not located properly.

Over all it is just a two star hotel at best.

4/10

Poor

08 Mar 2018

Verified traveler

Noisy street

This hotel is on a very busy street , the rooms are nice and clean but the noise is too much

4/10

Poor

21 Feb 2018

Jared

Pick a different hotel.

There are several issues with this hotel. The first being the condition of the room. The trash can was filthy, the door to the CR was stuck leaving me unable to enter it until maintenance came. One of the light bulbs went into strobe during the night. Breakfast service is very slow, and the staff never seems happy to see you. The room also had no coffee cups or coffee as most hotels do. The bedroom had no remote for the TV. There are just too many hotels in this price range that offer so much more.

8/10

Excellent

20 Feb 2018

ailovehoneytime

Fine

The room was fine though the space was so cute, aircon functioned well..in fact, it was so cold, Wi-Fi was excellent and the foods were very affordable, not the usual hotel price. The only bad in this hotel was their service, the hotel staff were toooo slow and cannot follow simple request real-time.

6/10

Pleasant

17 Feb 2018

Verified traveler

Close to sm marketplace, renovations not complete

Close to sm marketplace, renovations not complete, noisy location

6/10

Pleasant

31 Jan 2018

Jacob

Hard to get a good night seep

We stayed during the soft opening of this hotel.
The hotel is located by a very busy street, school and church, and maybe near hospitals, I can still remember being woken up by sounds of sirens, people, cars, roosters, dogs etc. the soundproofing of this hotel is very poor or as I may say close to none. So if you are a light sleeper, do not go to this hotel because you will not get any sleep.

The bathroom is very basic, just a sink, toilet and shower area. It does not even any counter space to put our toiletries. Theres no hairdryer also. The soap provider does not lather at all.

When we arrived, the only functioning elevator was under maintenance so we had to wait couple of hours before we got our luggage upstairs.

This hotel is located about 5 minutes away from SMmall, we paid about 50 pesos or about $1 for a taxi ride from hotel to SM. Theres a wide array of food choices and shopping choices.

The provided free breakfast is not good, very limited choices and served in a small restaurant at the ground floor.

The 7-11 attached to the hotel is a very welcome convenience for hotel guests for their basic needs.

2/10

Poor

19 Jan 2018

Paul

You don't wanna pay to stay in this jail !!!

I don't understand that this hotel can have 3 stars. I am from Holland but our jails have better and nicer rooms than this hotel. No towels or toothbrush. Room very very small and stinky. Aircon on the opposite of your bed so I have a cold now, thanks for that. The room would have city view, well you need to be at least 2 meters long if you wanna watch outside through kind of small toilet window. The TV you have to watch under 90 grade . Breakfast is really horrible and tasteless. This was the most horrible hotel I ever visited.

Partner

2/10

Poor

27 Dec 2017

Samantha

Awful hotel

Tiny dirty rooms without proper bedding. An absolute rip off.

8/10

Excellent

23 Dec 2017

wayne

Close to ferry and airport

Brand new hotel, close to airport and SM mall and airport. Gym across the road if want to train. Big bathroom and great wifi.

8/10

Excellent

14 Nov 2017

Germaine

Friendly staff, new hotel

Still relatively new hotel and so they are still trying to feel their way around. But, the staff are very friendly and helpful and try to make your stay as comfortable as possible. If you don't mind a no frills hotel, this is the one you are looking for.

Family

8/10

Excellent

27 Sep 2017

Rodney

Ideal budget hotel for getting around in Cebu

New hotel with comfortable rooms. Walking distance to the mall with plenty of shopping, food, and entertainment. Just don't walk home after 8 pm. Take a taxi, even though it is 5 min away

Family

10/10

Exceptional

03 Sep 2017

Rodney

Clean and comfortable resort at Moalboal

Nice hotel, started in Jan 2017. Rooms small but comfortable with hot-water shower & toilet. Has small pool, games room and nice environment. Service staff excellent and will always try to accomodate your needs. Beachfront, but no sandy beach. Good snorkelling directly from the beachfront steps. Difficult to locate, as not signposted properly. Great place to stay

Family

8/10

Excellent

08 Aug 2017

Verified traveler

It's an affordable hotel with good location.

Partner

6/10

Pleasant

07 Aug 2017

Stella

Place is new, spacious, clean and near SM mall. Cons breakfast is cheap, hard pillows.

Family

8/10

Excellent

25 Jul 2017

marj

Good location

Great hotel to stay in, close to church,malls, and seven eleven store, accessible, great and accommodating staffs. Highly recommend to everyone.

8/10

Excellent

28 Jun 2017

Cyrus Van

Nice new boutique hotel in Mabolo

Great location. nice new boutique hotel close to Mabolo Church

Partner

8/10

Excellent

26 Jun 2017

Brandon

Clean place it's a hostel for family or groups 4 or more.

8/10

Excellent

15 Jun 2017

Marko

Nice new addition to Cebu hotels

Nice new hotel - quality of room and fixtures better than most hotels in Cebu. Walking distance to SM

6/10

Pleasant

02 Jun 2017

Juan

New hotel still work in progress

New hotel, area does not seem so central but it is... sm mall about 10 min walk. 7/11 next door. Still remodeling the hotel and rooms are big. Needs more work and the ac is on the wall not like other hotels , I think for a short stay it is well until they finish the remodeling. Great price but you get wht you pay for. Employees give good service and willing to help , thank you for the service .

Partner

10/10

Exceptional

22 May 2017

Renalyn

Nice stay close to SM.

All perfect. Very close to SM.

10/10

Exceptional

22 Apr 2017

Verified traveler

Excellent Hotel

A very good up and coming hotel with a European flare but has the Asian ambient. Professional and friendly staff. Located to many places like Sm City Mall and 7-11. Not far from the post of Cebu

10/10

Exceptional

13 Apr 2017

Verified traveler

Place is growing on me...

The place is still in its soft opening. I got bumped onto a room with more amenities than the one I originally booked. Not that I'm complaining. I hope to see more improvements and more kinds of rooms available the next time I stay there.