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Mandarin Plaza Hotel

Cebu · Philippines

Archbishop Reyes Avenue, Corner Escario StreetView location

8.0/10Excellent1,000 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location9.6/109.6
Neighborhood8.8/108.8
Amenities7.6/107.6
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  • Family hotels
  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mandarin Plaza Hotel

The hotel is a located right across the Ayala Centre and Cebu Business Park and only a 5-minute walk from Cebu Grand Convention Centre. The hotel is also near Cebu's Asia Town IT Park.

Guests will enjoy not just good service at affordable prices but will surely be happy with the accessibility of the hotel. This brand-new hotel offers comfortable and stylish accommodations for both leisure and business travellers.

It offers 3 coffee shops and restaurants, function rooms for business meetings and social events, an outdoor pool and sauna(temporarily closed as of February 24) and deck, as well as a gym. Free parking is also available.

Read more about this hotelShow less

A stay at Mandarin Plaza Hotel places you in the heart of Cebu City, within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. This hotel is 1.3 mi (2.1 km) from SM City Cebu and 1.8 mi (2.9 km) from Colon Street.

Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: PHP 2000 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 8:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately PHP 688 for adults and PHP 488 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Cebu International Convention Center 0.3 km / 0.2 mi
Ayala Center 0.6 km / 0.4 mi
Cebu Business Park 0.9 km / 0.5 mi
USC-North Campus 0.9 km / 0.6 mi
Cebu IT Park 0.9 km / 0.6 mi
Waterfront Cebu City Casino 1 km / 0.6 mi
IEC Convention Center of Cebu 1 km / 0.6 mi
Carmelite Monastery 1.3 km / 0.8 mi
Ayala Malls Central Bloc 1.4 km / 0.9 mi
St Patrick’s Square 1.5 km / 0.9 mi
Cebu Doctor's University Hospital 1.7 km / 1.1 mi
Mango Square 1.7 km / 1.1 mi
Sugbo Mercado 1.8 km / 1.1 mi
Robinsons Plaza 2 km / 1.2 mi
SM City Cebu 2 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2013
  • Number of floors (main building): 25
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Nearest Bus / Metro Stop
  • Beach
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
Show 32 more facilities & services
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Medical service
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Sun terrace
  • Luggage roomExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Sun loungers
  • Parasols
  • Massage
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURYSTU.LX

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    STUDIO LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE PREMIERDOUBLE • DELUXE PREMIERDBL.DX-PE

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    DOUBLE DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURY CITY VIEWSUITE • LUXURY CITY VIEWSUI.CV-LX

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    SUITE LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE PREMIERRoom • DELUXE PREMIERROO.DX-PE

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Room DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 29 m²TWN.SU
    TWIN SUPERIORPhoto unavailable6 photos

    Mandarin Plaza Hotel

    TWIN SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Rollaways on demand, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE PREMIERDouble or Twin • DELUXE PREMIERDBT.DX-PE

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    Double or Twin DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 27 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable5 photos

    Mandarin Plaza Hotel

    DOUBLE DELUXE KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Rollaways on demand
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE PREMIERTRIPLE • DELUXE PREMIERTPL.DX-PE

    Photos are not available for this room type.

    Mandarin Plaza Hotel

    TRIPLE DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mandarin Plaza Hotel

8.0
Excellent
1,000 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
9.6 /10
Neighborhood
8.8 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Sheryl Bernardino De
Ourseandong service and support.
8/10
Excellent
31 Jul 2026
carl louis
I have arrived at 4am at the property due to there check in policy I have charge full amount which is fine, room was spacious and clean, coffee amenity were present which is I love it as coffee lover. However I have requested for MUR but no one attended until I came back from the room which is disappointing, no bidet in washroom. Overall concept of the room is outdated its not reflecting a luxury five star mandarin property.
10/10
Exceptional
31 Jul 2026
Ivette Gay
N
10/10
Exceptional
30 Jul 2026
maria f
...
10/10
Exceptional
22 Jul 2026
Ryan
What a gem, the rooms we spacious and staff went above and beyond to help!
Jeneryl A, Mark B., and CJ M. assisted with an issue and made my day with how professional they handled the difficult situation! The breakfast was not worth the cost and it is odd to me that they wanted to charge for extra towels, obviously cannot hold that against the staff for the odd policy. Overall though, I certainly recommend this location as the stay was great!
Partner
10/10
Exceptional
20 Jul 2026
Porfirio
Clean room
Self
10/10
Exceptional
28 Jun 2026
Maria Michole
Near everything
Family
10/10
Exceptional
28 Jun 2026
Airene
Clean room. Very efficient staffs.
8/10
Excellent
28 Jun 2026
Chona
All was all good
Self
10/10
Exceptional
22 Jun 2026
Harry
Good location close to Ayala Mall, clean, large rooms with tile floors. Clean bathroom with good water pressure and warm water. Staff professional and polite. Some street noise can be heard but this is not terrible. There’s a 7 Eleven across the street that’s open 24 hours, helpful if hungry in the middle of the night.
They have a spa and a pool but I did not take advantage of this. They ask for 2000 pesos security deposit , annoying but probably normal for these mid range hotels afraid that people do something to the rooms. They offer breakfast but I did not try their breakfast. All in all I would stay here again if the price is right. I psi’s a reasonable price when I stayed one night.
If there’s anything they can consider improving it will be their lobby. While it looked impressive with high ceiling , it looked dark and dated. They should consider adding some furnitures, plants and better lighting.
Self
10/10
Exceptional
15 Jun 2026
John
We loved the large room and the breakfast buffet
Partner
8/10
Excellent
15 Jun 2026
Abegail
TV don’t work
Friends
8/10
Excellent
11 Jun 2026
Norman
The hotel was clean, the staff was courteous and it was close to all the shopping one could want to do.
Family_with_children
10/10
Exceptional
07 Jun 2026
John
Executive room was spacious and clean. Staff were FANTASTIC at every position. ALL were honestly eager to assist, help, etc.. Breakfast (free) was good, room service was good. AC worked great in room, probably overall the best hotel in the Philippines all around - real close to Ayala Mall as well, underground parking (free) for my motorcycle, etc.... Be VERY careful in bathrooms, as tile gets wet/slippery. Overall, highly recommended, and I have stayed in dozens over the years. This will be my go to in Cebu!!
Self
10/10
Exceptional
05 Jun 2026
May Flor
Helpful staff! Clean spacious rooms!
Friends
10/10
Exceptional
05 Jun 2026
Scott
Great
10/10
Exceptional
17 May 2026
Mariel Therese
Staffs are accommodating and rooms are decent and clean
Partner
10/10
Exceptional
13 May 2026
Craig
Great hotel
Partner
10/10
Exceptional
13 May 2026
Craig
Great hotel
Partner
10/10
Exceptional
06 May 2026
Naomichi
Great & Kindy stuffs, Thk u x 1000s
Partner
6/10
Pleasant
01 May 2026
Steven
I’ve stayed at this hotel several times and have never had a bad experience. The building and rooms are a bit outdated, but still comfortable overall. My main complaints are the lack of outlets for charging devices and the absence of a bidet in the room.

I also feel the higher-tier rooms are overpriced for what you get. That said, the location is excellent—it’s right next to one of the biggest and nicest malls in Cebu.

As for breakfast, I’d personally skip it. You can check it out and decide for yourself, but it never looked very appetizing to me, and after trying it once, we didn’t go back.

One downside is the checkout process, they send someone to the room to check for smoking and moved furniture. I understand the need for this, but the way it’s handled can make guests feel uncomfortable.
8/10
Excellent
28 Apr 2026
Hosanna
Room was cleaned daily. Staff were courteous.
Family
8/10
Excellent
13 Apr 2026
Rutchel
No smart TV
Self
8/10
Excellent
03 Apr 2026
Joven
Older property. Needs serious updating.
Partner
10/10
Exceptional
27 Mar 2026
HILVIC RYAN
Always good to stay here
10/10
Exceptional
26 Mar 2026
Kenneth (Ken)
Yes I enjoyed my stay and definitely will stay there another time
10/10
Exceptional
23 Mar 2026
Maria Genelle
I loved the pool. Gym amenities are good. Friendly staff. Helpful security guards. Excellent location!
Family
10/10
Exceptional
11 Mar 2026
Billy
Great area for shopping and restaurants
Partner
6/10
Pleasant
06 Mar 2026
James
AC was noisy; the staff was generally friendly, especially housekeeping. We asked for extra towels and firm pillows, and were told there would be additional charges for these items, which was surprising. The lobby lighting, even in the daytime, was dim and a little gloomy, as was the lighting in the hallway on our floor.
Partner
10/10
Exceptional
04 Mar 2026
Alexander
Yes, air condition cold, and friendly staff.
8/10
Excellent
25 Feb 2026
Leonida
The staffs are friendly! Clean room and spacious. Amenities is fine but missing vanity kits. Location is walking distance to Ayala Malls and Lechon House.
Partner
8/10
Excellent
25 Feb 2026
Josefa
Yes the room is clean the food was ok our overall stay was good & ok
Family
10/10
Exceptional
31 Jan 2026
ROSALINDA
Nice, clean, spacious room, next to Ayala mall, restaurants, etc
10/10
Exceptional
30 Jan 2026
Eufemia
Its clean and welcoming.
Business_and_leisure Family
10/10
Exceptional
27 Jan 2026
Cristina
It was amazing my family enjoy it!!!
10/10
Exceptional
26 Jan 2026
Scott
The room was clean and staff isgreat. I have been coming here for years, its always a great stay. I don't go anywhere else when im in cebu city.
Business_and_leisure Family
2/10
Poor
24 Jan 2026
Roger ( Gurmeet )
Everything was so wrong. I booked an Executive Room.
I went to check in around 1 pm and was told to wait till 3pm.
Room given ahd no Smart TV, Y. Had simple 1980 cable channels, No bidet in toilet, No glass fir water or deinks. Only disposable paper cup. The AC was broken, making noise. No towels in bathroom initially, had to ask for it and they said for eztra towell, there will ve charges!! I told them that their arw no towels in the bathroom.
Staff in the reception were so unprofessional and rude behavior and attitude
10/10
Exceptional
23 Jan 2026
Bradley
Big clean room, quiet and nice staff.
10/10
Exceptional
16 Jan 2026
Patricia
Great
Leisure Family
10/10
Exceptional
06 Jan 2026
Neil
Consistently a great hotel. I been coming here for 10 years and they never disappoint. When im in Cebu City, i only stay at this hotel. I have over 20 visits.
Business_and_leisure Family_with_children
2/10
Poor
03 Jan 2026
Bryle
The AC was not working very well, I asked if I can be transferred but they refused. The room is super old. Breakfast was terrible. I don't recommend this property.
10/10
Exceptional
22 Dec 2025
Waikiki
Friendly staff & budget, good location, we'll be back again,
Leisure Partner
10/10
Exceptional
18 Dec 2025
Marlou
Great service
8/10
Excellent
09 Dec 2025
Peter
Very clean hotel. Friendly staff. Had a standard room that was spotless but a little dated.
Leisure Self
8/10
Excellent
09 Dec 2025
Zusuette
Very clean hotel. Friendly staff.
Leisure Self
10/10
Exceptional
07 Dec 2025
Benito B.
Everything is good.
Leisure Family
8/10
Excellent
03 Dec 2025
Matthew
Large rooms and great location. Staff from Front desk, security and house keepong a
Leisure Self
8/10
Excellent
24 Nov 2025
Graham
Breakfast very busy and choice limited ,area around hotel was not inviting (only the mall for anything to do that I found )
Self
8/10
Excellent
06 Nov 2025
Julius
Clean room, friendly staff and location.
Business_and_leisure Self
10/10
Exceptional
26 Oct 2025
Raymund
Good stay
10/10
Exceptional
18 Oct 2025
Benito
Big and clean room
Leisure Family
10/10
Exceptional
10 Oct 2025
Amyphil
Clean room , stuff are helpful and very friendly
Leisure Partner
6/10
Pleasant
05 Oct 2025
Damien
I have been coming to the Mandarin for several years now, and have always enjoyed my stay. This time I needed to stay at a different hotel (Seda Hotel) for the first few nights as the Manderin was fully booked. This opened my eyes to the Mandarin's shortcomings.

The Manderin is showing it's age. Although the rooms are nice, the halls for the rooms are quite bland. Also the breakfast at the Manderin can't even compare to the Seda Hotel. I like to have 3 bath towels with me in the room. The Manderin charged me 400php per night for the extra towel. Seems like they value money over customer care.

With all this being said the Mandarin is a good second choice for future trips.
Leisure Partner
10/10
Exceptional
02 Oct 2025
Rachel
Staff are good. room is clean
Leisure Family
10/10
Exceptional
25 Sep 2025
Craig
Great room , great Staff & a great Hotel, we come to Cebu often & will stay again , thank you
Leisure Partner
8/10
Excellent
24 Aug 2025
Marlyn
Hotel is very hot on public area's of the hotel.
10/10
Exceptional
24 Aug 2025
HERMES JR

Mandarin to remember

Yeah!!the food is good…
Friends_and_family Family
8/10
Excellent
29 Jul 2025
Raymund
Location is great
10/10
Exceptional
23 Jul 2025
Marites
Great place
Friends
10/10
Exceptional
15 Jun 2025
Rosemarie
Excellent
Friends_and_family Family
10/10
Exceptional
24 May 2025
Richard
Convenient!
Business_and_leisure Family_with_children
10/10
Exceptional
02 May 2025
Philip
Great experience.
Leisure Partner
10/10
Exceptional
23 Apr 2025
Richard
It was a very good stay the Breakfast was delicious.
Business_and_leisure Family
10/10
Exceptional
06 Apr 2025
sanny
Excellent
Business_and_leisure
8/10
Excellent
02 Apr 2025
michael
All in all, it was very good and I will stay there again. I loved the breakfast buffet. They were a bit stingy with the toilet paper (half a roll and no spare roll). Also, stingy with the internet, giving us a code for 2 devices per room. So if I use my phone and my GF uses her phone, then we can't use the laptop. Oh well, nothing is perfect.
Leisure Partner
6/10
Pleasant
23 Feb 2025
Mark
The Room was out dated, therè wasn't enough space for our clothes. Lightning was on the dim side.
The breakfast foods were cold or lukewarm. I was just disappointed.
The staff were excellent.
Friends_and_family Family
10/10
Exceptional
14 Jan 2025
Richard

Good older hotel with excellent location.

Older building with older, very conservative looking rooms. But very clean and spacious and with big, rain shower bath tub and powerful, very cold and quiet air-conditioning.
Partner
10/10
Exceptional
12 Jan 2025
Hasung
Love the facilities and staff of Mandarin as always!
Business Family
6/10
Pleasant
10 Jan 2025
Verified traveler

Dirty towels

It is a great place, except for the towels. They look so grey that I had the impression they were old and used their whole life to clean the streets. Except that, it is a very good hotel close to a mall. Very friendly room attendant, and great staff. Truly sad really, they should change the towels…
Partner
8/10
Excellent
30 Dec 2024
Ashmeed
Nothing
Leisure
10/10
Exceptional
18 Dec 2024
David
The staff was delightful and very friendly. I didn't care for the beggars on the street outside the hotel, but that's common for Cebu.
Leisure
10/10
Exceptional
11 Dec 2024
Brian
Great place clean and private
6/10
Pleasant
03 Dec 2024
margarita
Initially checked into an occupied room. Arrived from the aitport 10 pm & restaurant already closed. same for in toom dining
Leisure Self
6/10
Pleasant
02 Dec 2024
Kirk
Pool said closed for renovation. But you can see through the door it's full of water and crystal clear
8/10
Excellent
02 Dec 2024
Barry

Nice facility, but noisy staff

Very clean. Large, comfortable rooms.
The biggest negative was staff wandering the halls with their walkie volumes turned up loud. There was always constant chatter. It wasn’t very peaceful due to walkie chatter echoing through the large hallways.
Also twice I had “do not disturb” light on and housekeeping knocked.
Self
6/10
Pleasant
29 Nov 2024
JELOM
Hotel was in a good location, walkable to a shopping mall and restaurant's. Hotel food is very average. Staff are friendly and polite. My room was at 15th floor, i remembered requesting my room to be clean around 9am ( I literally noticed the house keeping only 2 rooms away from my room). Took the housekeeping forever to clean my room, I ended up calling the house keeping who skipped my room and asked her if she could wipe my table that has a dead cockroach.the house keeping was very polite, came to my room and only wiped my table with a used cleaning cloth, i never noticed her using any disinfectant or any cleaning solution or spray. Well, the housekeeping asked me if she could just comeback after she was done with her other staff and my response was, yes and push the do not disturbed botton. All in all this hotel safe and ok, food is average, walkable to a mall and a lot of restaurant around the hotel.




Business_and_leisure Self
10/10
Exceptional
24 Nov 2024
Annabelle
Great breakfast and value.
8/10
Excellent
23 Nov 2024
David
Close to the mall
Leisure Partner
8/10
Excellent
17 Nov 2024
Randy
I have stayed here many times and I will stay again as long as they keep the price low.
Self
6/10
Pleasant
13 Nov 2024
David
Amenities like paper towel, facial tissue were scarce, or not available, breakfast buffet does not have many choices.
Leisure Partner
8/10
Excellent
10 Nov 2024
Raquel
I like this place when I’m on a budget, it’s a budget hotel, walking distance to ayala, everything is accessible.
Leisure Family
8/10
Excellent
23 Oct 2024
Verified traveler

Ok Stay

It was fine - just needed a place to sleep. Breakfast buffet choices were limited. Poor noise insulation-even on 11th floor, the traffic noise below was loudly heard.
Friends_and_family Family
8/10
Excellent
13 Oct 2024
Sheryl Talapian
Great
Business_and_leisure
10/10
Exceptional
05 Oct 2024
Minerva
Best meet our needs
10/10
Exceptional
03 Oct 2024
Dionnie Vincent
Awesome staff. Breakfast menu could mlbe much better
Leisure
2/10
Poor
26 Sep 2024
Theresa
Outdated.
Leisure Family
8/10
Excellent
21 Sep 2024
Randy
I always stay here at Mandarin mostly because they have the best rate for a clean room. Great Staff and excellent location to Ayala mall.
Leisure Self
4/10
Poor
12 Sep 2024
BOBETTE
Gave us only half of a roll of tissue, you have to call reception for more. Key card didn't work during check in so you have to wait for the IT guys to fix it. Ref, wasn't turned on. We have to call reception because the switch is hidden.
6/10
Pleasant
07 Sep 2024
Erwin Van Ian
I like that it is close to a shopping mall.
Business_and_leisure Family
8/10
Excellent
06 Sep 2024
Miriam
Swimming pool was unavailable during our stay.
Leisure Partner
6/10
Pleasant
05 Sep 2024
Clyde
Great rooms and very big
Leisure Family
8/10
Excellent
23 Aug 2024
Jeronimo
3 stars hotel. Don’t expect for very fancy. downside - limited city view, I'm staying at 19 floor room 1927 over looking pag ibig view but still a limited sighting at city view. Breakfast - for me, not my ideal breakfast food. I just eat sausage and egg. Just surprise, one of their breakfast menu is spaghetti. Costumer service - I got my expectations, over all - A very comfortable stay, affordable rate. Walking distance to shopping mall.
Leisure Self
8/10
Excellent
14 Aug 2024
Randy
Very close to Ayala mall, Lower cost then the others TV channels good. And nice Friendly staff. Facilities have been down so there’s no swimming pool or gym.
Leisure Self
8/10
Excellent
25 Jul 2024
Sevant Day
all good
10/10
Exceptional
25 Jul 2024
Sevant Day
not bad at all, very reasonable dollars
Leisure
10/10
Exceptional
24 Jul 2024
Barbara
I live the place the staff and the food
8/10
Excellent
08 Jul 2024
Steven
Comfortable beds and close to shops/mall
Leisure Friends
10/10
Exceptional
06 Jul 2024
Dale
The only thing I would wished they had was a safe. That might stop me from staying there again
Leisure Friends
8/10
Excellent
03 Jul 2024
Sevant Day
nice and very handy for shopping
Leisure
6/10
Pleasant
29 Jun 2024
Bruce
The pool was closed for maintenance, so I made other arrangments

Location & surroundings

Mandarin Plaza Hotel
Archbishop Reyes Avenue, Corner Escario Street, Cebu, Philippines

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Mandarin Plaza Hotel

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