Name: Hotel Mystays Matsuyama
Address: 1-10-10 Ote-machi, Matsuyama-shi, Ehime, Ehime, 790-1167, JP

6/10

Pleasant

19 Jul 2026

Erika

Rooms are old and dusty. Expect stained carpets and stuffy odour. However, this does the job for any traveler who won’t spend much time in their room.

Partner

4/10

Poor

26 Jun 2026

jason

Non smoking room smelled like cigarettes, floor was filthy and stained, bathroom was outdated and not comfortable. We will never rent here again.

10/10

Exceptional

22 Jun 2026

Jordan

The property was a little dated but the room was clean and the staff were all kind.

Friends

6/10

Pleasant

05 Jun 2026

jianye

Room has a view to the castle

10/10

Exceptional

25 Apr 2026

Horia

Spacious room and great breakfast!

Partner

8/10

Excellent

07 Apr 2026

HIROSHI

It is a little far away from JR Matsuyama station, but it is reasonably near by of major tourists’ destinations such as Matsuyama castle and Dogo hot spring spa. Breakfast was excellent.

Partner

8/10

Excellent

24 Feb 2026

Vincent

Hotel was nice. View of sunrise over the castle and city was pretty. The laundry room was very good. The room was quite hot and it was difficult to bring the temperature down. The restaurant attached to it shut an hour early which was an annoying.

Partner

10/10

Exceptional

23 Feb 2026

Garry

Architectural delight, simple,elegant and contemporary at the same time

Partner

8/10

Excellent

19 Feb 2026

Sheree

The staff seemed nice, it was a good location with views to the castle

10/10

Exceptional

19 Jan 2026

Ry

We stayed in the updated twin rooms and they were very comfortable, with a beautiful view of the castle, moat and city. Would happily stay here again.

Friends_and_family Family

6/10

Pleasant

22 Dec 2025

Yuki

The room was a bit dusty.

The soap dispensers in the men’s toilet on the ground floor were empty.

I believe the photos of the rooms with a view of the castle had been photo shopped as I couldn’t figure out how it is possible to see the castle as show in the room photos, from any of the rooms. I was able to see the castle from the window but only just.

Partner

10/10

Exceptional

30 Nov 2025

Mckenzie

Wonderful place! The staff is great and the room was the perfect size with wonderful amenities! There are plenty of food options around and it’s about a 5 minute walk from the tram station! Each room also has its own AC where some hotels in Japan only have central AC it was nice to have personal control.

Business_and_leisure Self

10/10

Exceptional

12 Nov 2025

Peter

An excellent hotel in a convenient and great location. Views to the castle available.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Peter

good freshly prepared breakfast. Nice room with good view.

Self

10/10

Exceptional

24 Oct 2025

Mark

Great view of Mastuyama Castle, lovely staff, nice restaurant downstairs. We always stay here when passing through.

Leisure Partner

10/10

Exceptional

19 Oct 2025

jeanne

Definitely recommend! Close to many major attractions, clean and quiet.

Leisure Family

8/10

Excellent

11 Jul 2025

steven

Castle views

Nice hotel, midway between jr station and shops. Great view of castle and moat.

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Nagesh

Very close to the castle for a nice visit and tram lines to get around the city

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Colin

Excellent hotel. The only reason why we gave one less star for comfort was because, as visitors from Australia, we found the mattress to be very hard. It was the same at other hotels we stayed at in Japan. The hotel is within walking distance of the Matsuyama station or a short tram ride.

Partner

6/10

Pleasant

30 May 2025

Oliver

Westerners know what to expect.

The hotel and reception are impressive however of all the places we have stayed in Japan this was the first where we really nearly left halfway through our stay.

The room was dated and the sofa and net curtains had cigarette burns in them. The room was clean but noticeably a little run down.

The BIG issue though was the bed. We had a twin and both our beds were hard as rock. We asked for an additional duvet but we're told none were available so got a blanket each to try and add some padding. The following morning we asked for a different bed or a futon to put underneath the sheet but we're told all the beds were the same and there was no futon available. In the end we got yet more blankets and slept on 2 thick blankets and the duvet folded over under just a blanket. Even then the bed was still firm.

I'm sure for folk who are used to a futon this might be okay but for us it was difficult.

On the plus side the hotel view was amazing looking to the castle, although the hotel is a little out of the town centre- about a 20min walk or short tram ride.

Partner

10/10

Exceptional

18 May 2025

Jordan

First off, the location was great, about a 10 minute walk from Matsuyama station, and right next to Matsuyama Castle.

While the hotel is older, the room and bathroom were clean. There were some stains on the carpet and wall paper, and the plastics in the bathroom are little yellowed, but still overall clean. The air conditioning worked well, and the the room was quite large, at least by Japan budget hotel standards. I paid slightly more for a castle view room, and the view was definitely worth the extra money.

Overall, I think the hotel is a good value, personally had no regrets staying here, and would gladly stay here again.

Leisure Self

4/10

Poor

16 May 2025

Ronald

Not so noce triple room

The Good:
- The staffs’ service is excellent
- Convenience store just across the street
- The castle can be considered walking distance
- Tram station just outside the hotel

The Bad:
- Hotel looks and feels very old
- The sofa bed state is terrible. headrest and armrest are very dirty. this was used by our son as his bed.
- The toilet has a weird smell
- The fridge doesn’t cool properly, temp is room temperature

The hotel should consider dry-cleaning, changing or re-upholstering the sofa bed. It is really terrible. We didnt inform the staff of this cos they cannot do anything.

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

Andres

Walkable and close access to public transport.

Leisure Family

10/10

Exceptional

29 Mar 2025

Olena

Great property in the center of Matsuyama, convenient location, great restaurant downstairs

Leisure Partner

8/10

Excellent

22 Mar 2025

DONGSIK

Nice location

Business Self

8/10

Excellent

20 Feb 2025

CHONG-YIN

I chose this hotel because it looked like the closest from Matsuyama Station. It was about a 10-minute walk but if you have big luggage or if the weather doesn't cooperate I would recommend taking a taxi. There is a tapas-type restaurant attached to the hotel and the dinner service was all-you-can-eat for one price (you simply order what you like), within 120 minutes. There are two tram stations (one to Matsuyama Station and the other to Dogo Onsen) right outside so it was really convenient. The Matsuyama Castle is right across the hotel so if you are lucky your room may have the view. The hotel's age was reflected in the room and it felt like 1980. There was no electric outlets at the nightstand and there was maybe one or two available outlets in the room. But for a short stay it did the job and met my criteria of being closet to the train station.

10/10

Exceptional

03 Feb 2025

Cheng

Small room but nice service

Friends_and_family Family

8/10

Excellent

15 Dec 2024

Melissa

The staff is polite. Good restaurant. I like it.

Leisure Family_with_children

8/10

Excellent

17 Nov 2024

Josian

Great property and location. Amazing breakfast!

Leisure Family

8/10

Excellent

10 Nov 2024

Wing Wai

Continent location.

10/10

Exceptional

04 Nov 2024

Jing

The property is within walking distance from Matsuyama castle and public transportation. It's also close to really great food options, with an Italian restaurant onsite. Parking is available onsite and has other parking locations close by if the onsite is full.

Staff is really friendly and actually helped me with my car rental car issues. The manager Kobayashi san went above and beyond by acting as a liaison, translating my car issues, with the car rental company to resolve the problem.

Leisure Self

8/10

Excellent

18 Sep 2024

Timothy

Hotel is a bit old but the price was worth it.

Leisure Friends

10/10

Exceptional

02 Aug 2024

Naoko

The staff were all professional. The room was clean and quiet. The best part of my stay was the breakfast buffet. There was a wide variety of dishes, and every single one was so delicious.

Business Self

10/10

Exceptional

21 Jul 2024

LILIAN

Super helpful staff spoke English and helped me with figuring out how to get to the airport as well as the location for a nearby bank and their hours. The room was better than I imagined, especially for the price. And the goodie bag for my very tired children were a really nice treat! We will definitely be back! P.s. It was a manageable walk from Matsuyama train station with suitcases.

Leisure Family

4/10

Poor

13 Jul 2024

Austin

Definitely an aging building. There was mold on our windows and in the bathroom.

Leisure Partner

6/10

Pleasant

27 Jun 2024

Misako

The front desk was great. The breakfast was not good.

Leisure Self

10/10

Exceptional

25 Jun 2024

Verified traveler

A hotel with attention to detail and more

We stayed 3 nights at Mystays matsuyama. From the start, the room was spacious for Japanese standards and each amenity was thoughtfully placed and considered. The room was carefully prepared and the robe, bedding used high end cotton that made it so comfortable to sleep. The breakfast also gave representation to food in the region. We will definitely stay there again.

Friends_and_family Family

10/10

Exceptional

19 Jun 2024

Kam kiu

The staffs are so friendly and the room is so clean

Leisure Family

8/10

Excellent

27 May 2024

John

Nice hotel, conveniently located

The staff were helpful on check-in. Our room was quite OK and had a nice view of the castle but was, well how can you say it, very small. Anyway all good.

8/10

Excellent

13 May 2024

Ayumu

Quiet room. Nice castle view. Breakfast buffet is wonderful.

Leisure Partner

10/10

Exceptional

22 Apr 2024

Johnson

The view is great!

Leisure Family

8/10

Excellent

14 Mar 2024

Jei woo

I liked the location of this hotel but the bathroom was too small.

Leisure Family

10/10

Exceptional

12 Oct 2023

Verified traveler

Excellent location and value

Excellent room, amenities, view, food, and location. Cannot say a single negative thing about our stay. Would definitely recommend.

Friends_and_family Family

10/10

Exceptional

12 Oct 2023

Verified traveler

Wonderful stay

We had view of castle from our room. Matsuyama Castle was the best of all castles we visited. Layout of room was really practical and spacious, very comfortable. The location is convenient to tram station. 200 yen for tram every ride we used every day. Whole experience of Matsuyama was amazing and this hotel made it feel that way.
We booked early to get really good price.
Compare to similar priced hotels this place was the best. Laundry facility was convenient.

Partner

8/10

Excellent

18 Sep 2023

Kozue

Very good location and staff were very kind.

Leisure Family

10/10

Exceptional

17 Jul 2023

David

Hu

Partner

10/10

Exceptional

01 Jul 2023

Keiko

It was privilege to see the national treasure of Matsuyama castle from my hotel room. It was so special. I had a wonderful stay at this hotel. Excellent.

Leisure Self

8/10

Excellent

13 Jun 2023

Miki

I loved the bed mattress! We have been traveling for a week and my back has been killing me…. After I woke up on this hotel bed, my back rested peacefully. The room was clean and the bathroom seemed updated beautifully. On the top of the stay the breakfast (with additional cost and a bit expensive) was WONDERFUL! There was a traditional dish, raw fish with rice which had equally good quality with the one we ate at the local restaurant on the day before.

Leisure Family

10/10

Exceptional

08 Jun 2023

Gordon

Well located for trips to the castle and not too far from tram links, etc. for the rest of the city. Perfectly fine room.

Leisure Self

10/10

Exceptional

23 Apr 2023

Melton

Front Desk staff were great & courteous. Room & amenities were top notch. Overall, a phenomenal hotel!

Leisure Self

8/10

Excellent

01 Apr 2023

Julie

Loved the view of the park and Matsuyama Castle. Easy public transportation that comes frequently to get to a variety of places.

Leisure Self

10/10

Exceptional

29 Dec 2022

Kwok Kwong

Easy transportation around the area. Nice room with a view of the castle

Leisure Partner

8/10

Excellent

17 Dec 2022

Lai

👍

Leisure Self

10/10

Exceptional

21 Nov 2022

Jennifer

Rooms are small but well appointed. Breakfast was great!

Leisure Family

10/10

Exceptional

10 Jul 2022

Takami

Excellent service!!

8/10

Excellent

08 Oct 2021

Verified traveler

Cost-performance hotel

Service was perfect and smooth, cleaning service was meticulous and quick.
The hotel although is very well kept it's clearly old and you can notice it at every step.
The matless was very hard and not particularly comfortable.
The relatively cheap pricing and the good location make up for the shortcomings.
I would stay here again.

Business

10/10

Exceptional

16 Sep 2021

Verified traveler

Great central location

Great location from which to explore the surrounding areas. Friendly staff. Fun time!

Friends_and_family Family

10/10

Exceptional

13 Mar 2020

Claire

Great view of castle from room.

Partner

10/10

Exceptional

11 Dec 2019

Sunshine

Great view, nice comfortable, good service & attentive staff. I really appreciate how fast they responded and solved the issues. I’ll definitely come back and recommend to my friends & family. Only one thing I wish they could accommodate better. The restaurant we wanted to try for dinner was fully reserved for events two nights we stayed. Hope they can make some room for guests next time. Other than that we left satisfied.

Leisure Family

10/10

Exceptional

27 Oct 2019

Daniel

Convenient with castle view.

Great view of the castle. A wee bit of mold in the bathroom, but otherwise great. Bed was rock hard, but not uncommon for Japan.

Partner

10/10

Exceptional

24 Oct 2019

Verified traveler

The location is great, on the moat by the castle with nice views of the castle from the rooms. The rooms however were a little tired and could do with a fresh coat of paint. Reception area is beautiful though.

Leisure Friends

10/10

Exceptional

13 Oct 2019

Kuma

Wonderful view to Matsuyama Castle and close to tram and JR station. The city is safe and walkable to attractions. Will go back again.

Leisure Friends

6/10

Pleasant

15 Sep 2019

Verified traveler

The room is old and not very clean in toilet

Partner

10/10

Exceptional

06 Sep 2019

JONG HEON

Good stay at Matsuyama

Overall good stay with my family. Even though the car parking was not free, staffs were kind enough to guide me how to do it.

Family

8/10

Excellent

12 Jul 2019

Georgia850302

Location is amazing. Clean and comfortable but very outdated. The front desk staff was welcoming.

Friends_and_family Family

10/10

Exceptional

08 Jun 2019

MCD

Safe clean hotel with easy access to JR Station and tram. The local airport limousine bus stop ( Ehime Sinbunsha ) is right around the corner too. Super easy to use.

Leisure Self

10/10

Exceptional

09 May 2019

Julie

Excellence place to stay

Great location, very clean, friendly staff and enjoyed our stay. Restaurant food excellent, breakfast buffet so good

Family

10/10

Exceptional

31 Mar 2019

Verified traveler

Great staff, clean and tidy. Room had great view. Location of hotel was excellent for getting around. Tram stop outside and 10 minutes walk to the railway station.

Leisure Partner

8/10

Excellent

18 Feb 2019

Calvin

close to centre, within walking distance to train station, Busy location though.

Leisure Family

6/10

Pleasant

21 Jul 2026

HORI

お部屋に隣と繋がるドアがあり、カギはかかっていますが、よくは感じません。昭和感が残る部屋でリニューアルしてるとは思いますが、清潔度は低いです。ホテルのレストランで、ディナーはカラカルトで好きなものを頼みました。大変美味しかったです。

Family

10/10

Exceptional

13 Jul 2026

CHIHYUAN

便宜、乾淨，交通方便，門口旁就是輕軌電車西堀端站，去大街道、道後溫泉或JR松山站都很方便。

Partner

10/10

Exceptional

12 Jul 2026

Masahiro

快適に過ごせました。
居心地が良くロケーションも最高です。

Self

8/10

Excellent

10 Jul 2026

SATOSHI

良かった。

Self

8/10

Excellent

08 Jul 2026

KI SOOK

조식 때문에 마이스테이 예약했습니다. 다음에 또 방문예정

Partner

10/10

Exceptional

07 Jul 2026

satoshi

朝食が美味しかった。レンタサイクルが借りられて市内の移動がしやすかった。

Business

10/10

Exceptional

07 Jul 2026

KIM

ᆢ

10/10

Exceptional

06 Jul 2026

taiki

室内も綺麗でお値段に対してコスパがいいと思いました。

Self

4/10

Poor

04 Jul 2026

AKIYOSHI

値段は安かったのですが、建物の古さは感じられます。部屋の設備もコンセント数がすくなくスマホや各種バッテリーの充電に不満を感じました。あと、トイレ、洗面とバスが同じスペースになってますが、雑巾臭がひどかったです。部屋のホコリも溜まっていて不潔感もありました。値段が値段だけに目をつぶる部分なのかもしれません。

Partner

10/10

Exceptional

28 Jun 2026

masatoshi

全体に清潔感がありました。
職員さんは明るい雰囲気でした。
朝は新鮮なサラダをいただけました。鯛飯もバリエーションがあり、色々と楽しめました。
ありがとうございました。

Self

8/10

Excellent

28 Jun 2026

Mami

朝食がとても美味しかったです！

Family_with_children

8/10

Excellent

28 Jun 2026

AKIKO

和室でお風呂とトイレが別で良かったのですが、お風呂の洗面器など汚れていたのと脱衣所の戸がきちんと閉まらなかった。
それとトイレに換気扇がなかった。
朝食は鯛ずくしで美味しかったです。

Partner

10/10

Exceptional

27 Jun 2026

Yudai

施設自体は綺麗であり、スタッフさんも説明など丁寧でした。

朝食ビュッフェでは、2種の鯛めし、鯛茶漬けなど、美味しくいただきました。子供たちはポンジュースを何杯かおかわりして満足そうでした。

松山滞在の際には、また利用させて貰いたいと考えています。

Family_with_children

10/10

Exceptional

25 Jun 2026

Anne

Hôtel luxueux, très bien situé. Chambres confortables avec vue sur le beau château de Matsuyama. Superbe petit déjeuner. Nous avons également dîné au restaurant de l’hôtel qui propose une carte variée et de qualité.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

yuichi

部屋から松山の街並みと松山城が見えたのが良かった。ウェルカムドリンク（ポンジュースかエビスビールか選べる）も有り難い。

Partner

4/10

Poor

19 Jun 2026

Hyun Min

객실은 깨끗해 보였어요. 다만, 금연룸을 요청했는데 흡연룸으로 같이 쓰는지 냄새가 심했고 목도 따가웠어요. 아침에 최대한 일찍 체크아웃하게 만든 이유였네요. 직원들은 친절했습니다.

Self

10/10

Exceptional

18 Jun 2026

YU-FEN

早餐很有地區特色，好吃。地點就在松山城腳下，到各景點交通都非常方便。飯店蓮蓬頭的水管已經損壞，但沒更新，使用時有被金屬斷面割傷的風險，希望飯店能更注意一下喔。

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Jean

Hôtel un peu daté, mais rien à dire - bien placé, plutôt confortable, accueil charmant...
Bonne étape !

Self

10/10

Exceptional

16 Jun 2026

Yuichi

ホテル内は静かでゆっくりできました。
皆さんの評価の通り朝食はどれも美味しかったです。
特に愛媛ならではの鯛めしが3種類も食べられるのに驚きました。
全ていただきましたが、鯛が新鮮でとても美味しかっただす。
食べ過ぎ注意です。
機会があればまた利用したいと思います。

Family

10/10

Exceptional

15 Jun 2026

SAKYO

朝食がすごくよかった

Partner

10/10

Exceptional

14 Jun 2026

seunghyeon

최근 혼자 여행하는 걸 즐기기 때문에, 생각보다 숙소에 신경을 많이 쓰게 되었어요.
아무래도 여행기간 동안 묵어야 하고 더구나 혼자이기 때문에 안전도 중요하니까요!

여행기간동안 안전하고 편안하게 잘 머물렀습니다.

웃긴 에피소드는 리모컨에 넷플릿스 버튼이 있어서 눌렀지만, 그냥 페이크였고
저를 반겨준건 드라마 허준이었어요!ㅋㅋㅋㅋㅋㅋ
그래도 혼자 여행이었지만 나름 재밌고, 행복한 기억이었습니다.

첫날에는 비가 와서 숙소에서 바라본 뷰가 썩 예쁘진 않았지만
차츰 비가 잦아들고 구름도 걷힌 후의 뷰는 너무 아름다웠습니다.

Self

6/10

Pleasant

12 Jun 2026

EMIKO

可もなく不可もなく。価格に見合った宿だと思います。寝るだけなら問題なし。

Self

8/10

Excellent

11 Jun 2026

YOUNGSEUP

깨끗하고. 침대 메트리스도 편안했고..
고층에 숙박했었는데..전망도 좋았습니다. 다음에 기회되면 또 숙박할 의향 있습니다.

Self

10/10

Exceptional

10 Jun 2026

KAORI

歩いて繁華街に行ける位置にホテルがあり、すぐそばには路面電車の停留所などもあり立地が良かったです。お堀の西側に位置しているので、風景も綺麗でしたし、静かでした。

Self

6/10

Pleasant

09 Jun 2026

Ryo

仕事で泊まりましたが、部屋はスーツケースも広げられて、1人には十分広く快適です。
朝食も鯛めしなど地場のものを美味しくいただけます。
建物が古いのか、設備などは旧式のようですが揃っています。私の泊まった部屋は壁の汚れが目立ちましたが、気にしない方にはまったく問題無いでしょう。
繁華街からは少し離れています。

Self

8/10

Excellent

02 Jun 2026

Kwok Fan

toliet is not new

Family

8/10

Excellent

28 May 2026

yuta

スタッフからの説明がわかりやすい。