Hotel Imperial Bukit Bintang

8/10

Excellent

09 Jun 2025

Ian

I liked the location of the hotel. things I didn't like:
there was no soap bars provided but only shampoo.
there is no extractor fan in the shower to rid of the steam.
no sofa in the room.

Leisure Self

10/10

Exceptional

07 Mar 2025

HASSAN

Very nice 👍 sure i will back again

Leisure Self

10/10

Exceptional

14 Apr 2024

Richard

Customer service, wakeup call, airport arrangement. everything in walking distains

Leisure Family

4/10

Poor

03 Jun 2023

Edward

Excellent location near to MRT, noisy loud music till 1am from KTV joints and street band performers from my room at level 6.Hotel undergoing renovations.

2/10

Poor

19 May 2023

Soh

Rude & bad attitude

Staffs are super rude and bad attitude hotel are under renovations very noisy couldn’t sleep at all

Friends_and_family Friends

10/10

Exceptional

30 Sep 2022

myra

it's located on the centre which very convenient and the staff also very helpful and friendly

Leisure Friends

8/10

Excellent

24 Jun 2022

Jackie

Good location
Friendly n fabulous staff

Business

6/10

Pleasant

26 Apr 2022

Daniel

Drinking water was not exchange. there is only half of water left. No coffee or tea provided.

Leisure Partner

6/10

Pleasant

21 Dec 2019

Verified traveler

Noisy

We stay for 1 night. Noisy along busy road. Will not stay again in future.

Partner

10/10

Exceptional

09 Nov 2019

Verified traveler

Great place

Business Family_with_children

10/10

Exceptional

09 Nov 2019

Verified traveler

Hood take high floor

Business Self

4/10

Poor

26 Oct 2019

Abdul

Reception was so rude When I ask him I want see the room he threw my passport on the desk and he charge me extra money. Inside the room was dirty all the carpet is dirty and smile really bad

Friends_and_family Friends

8/10

Excellent

13 Oct 2019

Verified traveler

Location is excellent

It's all about location. Transit system within 20m of front door as is Jalan Alor. Free GoKL bus around the corner, in heart of Bukit Bingtang but away from the noisy nightclub/bars.
Hotel is old but the room is large, solid walls but ventilation in bathroom is just a grill and cigarette smoke does come in from other rooms, only slightly but it can be detected.
Has a kettle, 2 mugs and spoons but nothing else, where is the tea and coffee? I would stay here again.

8/10

Excellent

16 Apr 2019

Verified traveler

good view, good air con, staff friendly, location convenience

Leisure Friends

8/10

Excellent

02 Apr 2019

Ab sitia

Very satisfactory and would consider next stay.

Family

8/10

Excellent

14 Dec 2018

Verified traveler

Hotel staff donno how to smile

6/10

Pleasant

11 Dec 2018

STEPHEN

Noisy

Family

6/10

Pleasant

13 Oct 2018

Calvin

Room condition dirty, air cond fan dirty yet making a irritating noise, few lights blown. No maintainance. The great things is the location.

8/10

Excellent

18 Sep 2018

Verified traveler

Nice hotel, very close to shop and esay to find a place for eat

6/10

Pleasant

02 May 2018

mike

Hotel meant more for clubbers

3 out of 5 of the electrical plug is not working. The toilet bowl is too low n small. The chamber maid always make up the room ckean during our stay. Good job!

10/10

Exceptional

02 Apr 2018

est

Easy to go to shoppings malls.

Near shopping mall. Easy to find food. Staff firendly and helpful.

8/10

Excellent

05 Jan 2018

Verified traveler

Hotel review

Great location and price. Spacious room for family (4 pax) room but not room for 3 pax.
Should supply supplementary coffee n tea bag n sugar.
Air con controller for room 502 was faulty.

Family

8/10

Excellent

27 Nov 2017

Yong

The hotel is conveniently located nxt to the mrt line. Plenty of street food n coffeeshops. Staff r courteous.

Family

10/10

Exceptional

17 Apr 2017

Verified traveler

Nice hotel central of bukit bintang.

The hotel is in Bukit Bintang. Nice hotel however that area always traffic jam, especially during night time.

8/10

Excellent

30 Mar 2017

kyra

Nice

Good location.. Easy to find food n mall..will come again next time although certain bad experience gone through
Let past be past..open new chapter by improving De hotel services and so on

6/10

Pleasant

20 Mar 2017

Verified traveler

Nice location

strategic location near to my prefer shopping mall..plenty of food choices nearby & the location never sleep.

6/10

Pleasant

14 Mar 2017

J

Hotel

The hotel room has a door that connects to next room.. It doesn't feel safe even though is locked as there was once someone from the next door try to open and turning the knob.
It is not soundproof thus lot of noise can be heard in the night.
I Will not return.

2/10

Poor

04 Mar 2017

Olivia

Very bad experience

I was not happy with the employees, on the first day I was there our lights shutoff in our room we told the front desk and they laughed

Partner

4/10

Poor

06 Feb 2017

Yap

Bad

Less of parking, the room is not comfort, i can hear people talk beside our next room. Somemore outside is so noise, im not sure whats was happend outside, i check out around 5.30am, is a bad experience for me, i wont come back next time.

Partner

6/10

Pleasant

14 Jan 2017

Verified traveler

convinient for shopping and eating

very noisy at night. the pillow was not comfortable.

Partner

4/10

Poor

14 Dec 2016

Mandy

Average Hotel close to Bukit Bintang attractions

Hotel staff is very good. However, the hotel room is not comfortable and worn out. It is time to refurbish the entire hotel for a more pleasant stay.

8/10

Excellent

08 Nov 2016

Verified traveler

Cozy and comfortable place for a night

Good services and good location its happening place in the night and the area doesnt sleep.

8/10

Excellent

29 Oct 2016

Verified traveler

Near to food outlet. Easy to look for transport. Strategic location. Friendly staff and room is well clean

8/10

Excellent

06 Oct 2016

John

Good value for the area.

The positives of the hotel are 1) good sized room that is not too noisy given the area 2) wifi was the best wifi and I stayed in 5 hotels in the area. It was about 20mbps 3) it had free parking, which is very important in the area as parking is quite expensie

The bad things about the hotel 1) the airconditioner was too cold. The dial was set on 30 celsius, but it kept billowing cold air. I had to open two windows just to make it livable. I stayed in another room, which did not have this issue, so I think the thermostat in that room was broken 2) In both rooms I stayed at the toilets need to be replaced. It takes about 10 flushing attempts to get them to flush. 3) On check-in they do not charge your credit card via hotels.com. Instead, they ask for the physical card and charge it there. This increases chance for credit card theft and is a different procedure than the other 30+ hotels I have stayed at and I did not like it.

4/10

Poor

09 Aug 2016

siti

Close to shopping malls but not a comfortable stay

If youre looking for a budget hotel and want to avoid using taxi to go anywhere, you might wna choose this hotel. Its just a 2min walking distance to the major shopping malls in bukit bintang. However, since its a budget hotel, the stay wouldnt be comfortable. You can hear door bangings and loud voices after hours. The interior is deteriorated. The building is quite old.

6/10

Pleasant

08 Aug 2016

LOW

CONVENIENCE， NEAR JALAN ALOR

GOOD

Family

8/10

Excellent

18 Jul 2016

Priska

nice location

the ac machine so disttrub

Family

10/10

Exceptional

03 Jul 2016

Verified traveler

Happy n Contended

Partner

8/10

Excellent

27 Jun 2016

Supaporn

Noise from air compressor all night.
Toilet cannot be flushed
Cannot use the electric plug

Family

6/10

Pleasant

30 May 2016

Verified traveler

Good in terms of location (strategic)

Repair / replace water heater is require. Cleaning of carpet rather than only vacuum it if require.

Partner

6/10

Pleasant

29 Apr 2016

Verified traveler

Location, Location, Location.

The staff were very helpful.The hotel was situated on the doorstep of the restaurant and shopping area. Brilliant. Roadworks and the new subway works right outside so at the moment a bit noisy and inconvenient. But location wise you couldn'the get better. Rooms need a paint job and carpets need a clean. I have been twice but would go again.

Partner

8/10

Excellent

04 Feb 2016

Cheah

Very convinient hotel

Is very comfortable

Family

6/10

Pleasant

12 Jan 2016

Verified traveler

Book for a delux room with saperate bed but given a single queen bed instead.request for change but was not e
Entertain by the receptionist.

10/10

Exceptional

03 Jan 2016

Siow Har

Good value for money, nearby shopping and supper.

Room was affordably priced at about SG$50 a night for 2 paxs. Room is huge, but hotel condition is a bit old. The room's toilet seems to be leaking and the floor was constantly wet after we flush the toilet. The cistern (in room 509) was so low that we felt like we were midgets sitting on it. The hotel was directly at Jalan Alor and perfect for that night supper. It was also a breeze for us to drop our shopping bags back at the hotel before going on a second round of it at the nearby Bukit Bintang shopping district.

Partner

6/10

Pleasant

23 Dec 2015

Verified traveler

Good Location

We were assigned rooms on the 1st floor which was extremely noisy due to food street just downstairs of the hotel. Hotel staff were friendly and helpful. The building was very dated and room carpets were worn but still generally clean. Hotel location very good and within shopping belt. Easy access to local food and shopping. Will consider to patronize again.

Family

2/10

Poor

20 Dec 2015

Verified traveler

Fire Exit Locked

In my book, safety overrides everything. The fire exit was locked so I give this hotel the lowest rating. It does not matter if it is a Lamborghini, its brakes must work.

10/10

Exceptional

02 Nov 2015

wahyuni kerida

nice pleace

location near from alor street and pavilion

Family

6/10

Pleasant

31 Oct 2015

Roger

Hotel okay but no coffee provided