Name: Residence Star
Address: Via Susa, 5, Torino, 10138, IT

10/10

Exceptional

29 Jul 2026

Axelle

Big and clean room with fridge. Air conditioning works well. Parking is great. The best is the staff: very kind and friendly so you can feel at home and enjoy the beautiful city of Torino.

10/10

Exceptional

27 Jul 2026

Noémie

Very good stay, convenient and secured parking, large room for our family of 5 and Nice staff

6/10

Pleasant

13 Jul 2026

Christopher

Room was old fashioned. Not like in the pictures. Sofa uncomfortable for 2 adults

Family

8/10

Excellent

07 Jul 2026

Jacqueline

My only complaint was the ac was not cold enough for the bedroom or the downstairs..
It was a bit hot but other than that ever was great!
Great customer service and the coffee was definitely a super plus!
Gracias for todo!
Thank you very much!

Family

8/10

Excellent

25 Jun 2026

Kate

Great location, room was clean and comfortable. Staff were friendly and helpful. Only downside was staying during a heatwave, because the AC unit is by the entrance and the bed is in a separate part of the studio, so it was insanely hot at night and hard to sleep. In normal temperatures 5/5, but in a heatwave only 4/5. (If the hotel sees this maybe invest in some standing fans?)

Self

8/10

Excellent

20 Jun 2026

christophe

Good location and convenient services

8/10

Excellent

20 Apr 2026

Ian

Very convenient location a couple of hundred metres from Torino Porta Susa. This is not a standard hotel, the reception is not continuously staffed although I did arrive within the time window and only had a small wait before someone appeared. The apartment was spacious and fine although a bit noisy (I believe my room was located over the gate entry to the car park). The TV in the lounge did not work. I did not use the kitchen facilities during the overnight stay. Coffee available in the morning, but no breakfast service.

Self

6/10

Pleasant

16 Apr 2026

Kevin

I stayed in this residence and found the room itself to be excellent: large, spacious, and very practical. However, there is a significant point of concern regarding the ground floor units.
All the windows—including those in the living room and the bathroom—look directly onto the parking lot. The privacy is very poor because the blinds are either too small or non-existent. In the bathroom, there is only a simple linen curtain, which made us feel very uncomfortable while showering, especially since people pass by right in front of the windows.
It’s a shame because the apartment is lovely, but the lack of proper window coverings at street level really affected our comfort.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Emilie

Friendly welcome - excellent location.

Family_with_children

10/10

Exceptional

15 Feb 2026

Yassine

Very welcoming staff and the rooms make you feel at home

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Jerard

Stay was perfect for a few days in Turin, location was extremely ideal and everything I needed was easily accessible.

Business_and_leisure Self

10/10

Exceptional

17 Dec 2025

antonio

Very Accessible

Business_and_leisure Family

8/10

Excellent

09 Nov 2025

Domenico

Very friendly reception team.
The rooms were very clean and comfortable.
We had a family room for 5 people which offered more than enough space including a kitchenette.
We also really appreciated the parking facilities in the courtyard.
The only drawback was the charging option for charging the electric car.
With a charging speed of 1.1 KWh, this is not up to date and completely inadequate for charging a fully electric car.
Luckily, there were public stores nearby which we used.
I can still highly recommend the accommodation!

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Elin

Clean room, extremely friendly and welcoming staff. Well equipped kitchen.

Partner

10/10

Exceptional

19 Sep 2025

alden

Location is super close to the bus station. No breakfast avaliable but room have kitchenet so bring some food to cook or heat up.

Leisure Partner

10/10

Exceptional

26 May 2025

Ronald

Everyone at hotel was very helpful. We loved our room.

Leisure Family

10/10

Exceptional

25 May 2025

Roel

An experience to rememeber

Business_and_leisure Family

10/10

Exceptional

06 Feb 2025

Sabrina

Nice time and amazing city

Amazin city, the hotel is very well located. The staff is super friendly!

Friends_and_family Family

10/10

Exceptional

27 Jan 2025

Michael

Great room

Great room with a kitchen. The location is convenient, but not in a pretty area,nor is there any retail immediately nearby ( restaurants or shopping).

Partner

10/10

Exceptional

03 Jan 2025

Rachel

Residence Star experience

What a lovely place to stay! We were greeted with such kindness. Since there was a little kitchen, we frequented a local grocery and cooked our own food. Lovely!

Partner

10/10

Exceptional

10 Nov 2024

Élisabeth

Excellent hôtel

Equipe très accueillant et à l'écoute du client. Donne de bon conseil pour les restaurants

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

stefania

Very nice

Very happy with the accommodation and its very conveniently situated. The staff in reception were one of the most friendly,professionals, helpful i have ever met. Gabriele was amazing with his advice, professionalism and charm. The same can be said for the lovely young man on the evening shift,whose name escapes me,sorry. Overall ,my husband and i would recommend Star Residence and we would definitely stay there again.

Partner

10/10

Exceptional

20 Apr 2024

Ibrahim

Tutto Bene

Alles war sehr schön. Das Personal ist sehr Hilfsbereit und immer mit einem lächeln. Es hat im innen Hof Parkplätze und auch eine Ladestation für E-Autos.

Friends_and_family Family

10/10

Exceptional

07 Jan 2024

Aaron

Great stay and will recommend!

Leisure

8/10

Excellent

13 Aug 2023

Lisa

Great hotel and helpful staff but a few issues…shower had a distinct odor and laundry facilities were lacking.

Leisure Partner

10/10

Exceptional

29 Dec 2022

Marco

Great stay

Great place right next to porta Susa train station. Didn’t have many expectations as we only stay one night but we were pleasantly surprised. The area is very convenient with restaurants and supermarkets and 2 minute walk to the train station

Friends_and_family Family

10/10

Exceptional

13 Dec 2022

Katsunori

Very convenient if you arrive from Paris via train. Only two minutes walk after you get out of the station.

Business Partner

10/10

Exceptional

06 Aug 2022

Liam

A great small hotel ideally located.

A great hotel with self catering facilities and ideally located close to the bus station Porta Susa from the airport, 5 minutes walk. Staff very friendly and helpful, as were the cleaners also.

Partner

10/10

Exceptional

28 Jan 2022

David A

100%

Customer Service Excellent!

10/10

Exceptional

09 Sep 2020

Aleksandar

Review

My appartment was pretty good. There were many restaurants around. There was the good and secured parking.

Business

10/10

Exceptional

22 Dec 2019

Jim

friendly staff , good location . clean and roomy. have stay again for sure

Partner

10/10

Exceptional

12 Oct 2019

Michael

Super close to train station

Great location next to Porta Susa train station. Clean, and good sized rooms.

Friends

10/10

Exceptional

12 Oct 2019

James

Always a pleasure to stay here. Good location, great staff and spotless. Best in Torino for the money.
😊

Business

10/10

Exceptional

09 Oct 2019

James

Nice, fresh, clean and great service

Great place, more modern and updated that most hotels in Turin. Very good staff, including all services.
Recommend for sure!

Business

10/10

Exceptional

23 Sep 2019

Verified traveler

Very good property
Nice stuff
Good locatiin
Clean room

Business Self

10/10

Exceptional

04 Sep 2019

David

Nice, convenient place to stay

Nice smaller hotel very convenient to bus and train stations. Rooms were very nice and clean, we only started for one night but were happy with it accommodations. Staff was very helpful and friendly

Partner

10/10

Exceptional

22 Jul 2019

pawel

Family holidays

It was a amazing time to stop in Residence Star as all services has beyond all my expectations. Hotel situated next to local shops and bus stops has offered very friendly staff service, clean and spacious apartment including all what we needed to organise our stay in Turin , car park has been fully secure and big enough for any car, room fully equipped, cleaning service always arrives on time and front desk people always very helpful and professional. I can truly recommend this place for anyone who is looking nice place to stop in Turin for whatever reason.

Family

10/10

Exceptional

09 Jul 2019

Verified traveler

Nice clean property with modern rooms and at a great price so very good value. The staff are really friendly and helpful too.

Leisure Friends

10/10

Exceptional

03 Jul 2019

Verified traveler

Pretty good

Room is very big, location is convenience

Family

10/10

Exceptional

06 Jun 2019

Rob

Everything about the place was excellent! Clean, good location, friendly staff!

Partner

10/10

Exceptional

05 Jun 2019

Johanna

The Star Residence was wonderful! Close to public transportation, eating and shopping. The room had a little kitchenette that was wonderful, we were able to fix our own dinners while we were there. We will definitely stay here again if we ever come back to Torino.

Leisure Partner

10/10

Exceptional

01 Apr 2019

Verified traveler

Great hotel for even better price would stay again.

Leisure Friends

10/10

Exceptional

27 Nov 2018

Dario

Great location across from Port Susa train station.

10/10

Exceptional

21 Nov 2018

Philip

Great for the station

A very handy place to spend the night when travelling via Turino Porta Nova. There is a friendly little bar a few doors away where you can get breakfast.

Partner

10/10

Exceptional

13 Nov 2018

Sari

Friendly service lovely place -thank you. Recommend +++

10/10

Exceptional

09 Nov 2018

Verified traveler

Stayed here for the United/Juve game. Great location. Very helpful and friendly staff. Nice clean hotel.

Leisure Family

8/10

Excellent

06 Nov 2018

Nancy

Overnight near train station.

Partner

10/10

Exceptional

25 Oct 2018

CNg

Like this hotel as the room is very spacious. It is like a studio type of room where it has cooking facilities. So we can make our breakfast and dinner. Lobby provides free coffee all day and staff are so helpful and nice. Location located opposite Porta Susa and easy to move around. Very very happy with my selection of this hotel.

10/10

Exceptional

24 Sep 2018

Alastair

Close to station
Friendly efficient staff

Partner

10/10

Exceptional

21 Sep 2018

Verified traveler

Very helpful reception staff. Good standard of accommodation not far from city centre. Close to Porta Susa metro & railway station. Would stay here again.

10/10

Exceptional

21 Sep 2018

Lee

Great base for exploring Torino

Had a 2 night stop over in Torino, booked this as we needed to be on an early train from Porta Susa station. The accommodation is a short walk from the station. Local area had a few supermarkets and restaurants along with bread and cake shops. As the apartment has a kitchenette we where able to cook our own meal on the first night as we had traveled most of the day. The city sightseeing Blue line bus stops at Porta Susa.

Partner

10/10

Exceptional

28 May 2018

Verified traveler

Excelent

The stay at Residence Star was very comfortable The location was very convenient for shopping. The room servive was excellent. The room was clean and towels were renewed every day. I strongly recommend Residence Star in Torino visit.

10/10

Exceptional

08 May 2018

Giacomo

Hidden gem

Great customer service very clean and great location

Family

6/10

Pleasant

02 Apr 2018

PAUL

HANDY FOR PORTA SUSA TRAIN STATION

FINE EXCEPT ONE NIGHT A TWO HOUR PROBLEM WITH THE WATER SUPPLY

10/10

Exceptional

24 Feb 2018

William

Good hotel for the area but I was just there for one to kill time until my flight. If you're here for functional reasons book away, no problems with the hotel.

Family

10/10

Exceptional

16 Feb 2018

K

Reception staff were really helpful in directing us around the city, hotel was clean and quiet.

Family

10/10

Exceptional

28 Oct 2017

Irena

Great hotel

We stayed at this hotel for a second year in a row while vacationing in Torino. The hotel is located in a nice part of town, 5-minute walk from Porta Susa train station and within walking distance of many restaurants, cafes, grocery stores, the Egyptian Museum and La Mole. We had the basic apartment which includes a small but fully functioning kitchen and we took full advantage of it. Housekeeping was there every day and left the room spotless. Residence Star also offers private parking which is a huge plus if you are renting a car. There is also a gym in the building and laundry machine/dryer (another huge plus in Europe). Everyone from the staff was friendly and very personable. Overall, we had a great time. I have no doubt that we will stay there again if we are back in Torino. Highly recommended!

10/10

Exceptional

11 Jul 2017

Verified traveler

excellent

excellent

6/10

Pleasant

04 Jul 2017

Luis, 32 years

Torino, June 2017

Staff from the front desk is very helpful, polite and help you with anything you may need; maps, charger, city info, pens, whatever you need.
There's no breakfast included, but around the corner you can find a small Carrefur or Cafeterias where you can buy anything to feed yourself at good price.

10/10

Exceptional

25 Jun 2017

janet

1st class

Perfect location close to railway station - not luxurious but that didn't matter! An excellent hotel

Family

10/10

Exceptional

05 May 2017

Ivy

Very Friendly Staff!

Stayed for just the night as we were transiting from Paris to Florence. The hotel was a bit hard to find as we were unfamiliar with the streets. The hotel room is just as it looks in the photos. The staff is really helpful, friendly and sincere! There's a delicious pizza place just two streets down.

Partner

2/10

Poor

13 Apr 2017

Verified traveler

Complain to hotels.com

My booking was clearly one bed room. The hotel said they don't have any one bed room type and just studio! Everything inside are dirty and the ventilator in toilet is not working. The staff are good but the hotel is very bad and not something I book. I want to make a complain to hotels.com for the misleading. We are of male and female so without the room we were in trouble.

Family

10/10

Exceptional

04 Mar 2017

Chris

Great hotel

Great location and the rooms are spacious and very clean. Hotel staff are very friendly and helpful. The only thing missing was a kettle in the room other than that a great place to stay!

10/10

Exceptional

28 Feb 2017

Verified traveler

Coming to see juventus

Very close to everything
Lovely staff
Beautiful rooms
Cleaned every day
Definitely would recommend

4/10

Poor

29 Jan 2017

Verified traveler

1. Heater in the room was barely working.
2. The hair dryer was not working.
3. Water and shampoo were not automatically refilled daily. You had to ask the reception for the refill.
4. The reception gave you wrong information on the surroundings.
5. Bed cover looked very old. Its cleanliness was in doubt.
6. The shower tub was so small that you could barely turn. There was no holder to place soap and shampoo.

10/10

Exceptional

13 Nov 2016

Verified traveler

US hotels could take a lesson

Clean, modern - US chain hotels could learn from this example

8/10

Excellent

04 Oct 2016

danielle

Great hotel for tourists

Great hotel! Close to trains and metro and sightseeing buses. Close to downtown and quiet neighbourhood. Only downside is that we kept getting wrong directions and if you want info you have to ask the right questions. Be very specific.

10/10

Exceptional

22 Jul 2016

Verified traveler

GREAT STAY AT STAR RESIDENCE

came here for three nights to be close from the city historic centre . Had a very quiet and relaxing stay. Staff very friendly . Very nice place to stay a couple of days, very practical and safe.

Partner

10/10

Exceptional

28 Jun 2016

Howard

Terrific budget hotel choice

3 minutes from train station. We were very happy with the hotel. We'd return anytime.

Partner

8/10

Excellent

28 Jun 2016

JR

Two great days in Turin

The hotel is well located, close to Metro, to minimarkets, in a rather quiet zone. The room itself is comfortable and though is a little space, it offers what's most needed like the \"kitchen\", nice private bathroom, etc.

Partner

10/10

Exceptional

07 Apr 2016

Kathleen michael

A quick stop in Turin

We loved this room. It was ready early, it was very spacious even with our 8 suitcases. One son slept on the sofa bed, the other on the bed that folded out of the wall. I wish we were staying more than one night here as it was perfectly set up for a long stay. They provided us with water, which is always a nice touch when traveling. I would stay here again without hesitation

Family

10/10

Exceptional

23 Sep 2015

Sam

great hotel, great location

This hotel in just across the road from the train station. the reception was very modern and clean, we were pleasantly surprised. the room was very spacious. high ceilings and comfy bed. it even had a kitchenette which was nice although we didn't need it so it wasn't used. the bathroom was nice, very modern and clean, toiletries was included. we only stayed for one night but would have been happy staying longer. location was good, we walked into town, its a nice walk. loads to see. restaurants nearby.

8/10

Excellent

03 Sep 2015

Verified traveler

Nice hotel in a great location with friendly staff

The hotel was a few minutes walk from Torino Porta Susa station in a very nice and quiet neighborhood. Walking to downtown was reasonable and finding buses to get around was very easy. Hotel also sells bus tickets if needed, saving a trip to find a tabacchi.

8/10

Excellent

13 Aug 2015

Sonia

Good location

This hotel is only a couple of minutes walk from the train station. The staff were very helpful and gave us suggestions of were to eat as we arrived in late by train

8/10

Excellent

24 Jun 2015

Hellen

Everything you need

This is a great hotel. The room was much bigger than we anticipated, with separate living and sleeping areas. The beds could have been more comfortable, but they were okay. Kitchenette was functional and well stocked with utensils and things. No tub, but the shower was fine.
The hotel did not offer breakfast. There was not an iron or ironing board in the room, and the laundry room was kind of weird. But that might be typical of European hotels.
Staff was pleasant and spoke some English.
Is is just around the corner from Porta Susa (metro, trains, and buses), so it was very convenient.

8/10

Excellent

20 Jun 2015

richard

Compact town centre hotel

Room was clean, functional and had funky decor. Very handy for the Royal Palace and shopping - only 10 minutes walk away

Partner

8/10

Excellent

15 Jun 2015

Verified traveler

Enjoyed our stay. Location was close to Porta Susa train station, which makes it very convenient for further travel. Hotel staff was very helpful and gave great suggestions on where we could have dinner. There's also a new breakfast-lunch place next door to the hotel. Wonderful selection and customer service.

10/10

Exceptional

09 May 2015

Lynda

Nice and quiet and very comfortable

Nice and quiet with a very comfortable bed. We were only there for one night as we were passing through but would certainly stay again.

Partner

10/10

Exceptional

08 May 2015

sheri

Great stay in a nice neighborhood!

Very nice stay, so close to the train station in a safe part of town with nice places to eat.
Comfortable bed, very clean and a helpful staff.

Partner

10/10

Exceptional

24 Feb 2015

Verified traveler

Really good

Excellent hotel, lovely staff, and really great and exciting room.

10/10

Exceptional

23 Feb 2015

Verified traveler

Spacious family room slept 5 easily, short walk to centre of Turin. Helpful and friendly staff.

Family

10/10

Exceptional

13 Dec 2014

Verified traveler

Great place to stay in Turin (on budget)

Excellent hotel, highly recommended, good location, modern rooms.

10/10

Exceptional

29 Nov 2014

Verified traveler

Will stay again

Nice room, kitchen was great- got food from Eatly to prepare in the room.

Family

10/10

Exceptional

28 Oct 2014

Sheena

Would definitely stay here again

Really convenient for Porta Susa station. Spotlessly clean, well equipped rooms. Mine had plenty of shelves and storage space. Turin is a lovely city with a good public transport system. You can get a 5 journey ticket from Porta Susa metro that can also be used on buses or trams. The tram and bus routes are shown at the stops so it's easy to find your way around.

8/10

Excellent

01 Sep 2014

Tonia

NOTE THE HOTEL SMOKING POLICY

When we (1 Adult and 2 Children) arrived, the receptionist attended to us immediately. As we entered our standard studio apartment, the smell of cigarette was very strong that I went back to inform the receptionist. The staff that checked us in was very nice but the other one behind the desk interrupted me rudely and said \"smoking is permitted in ALL apartments because we have kitchen\". I asked if there was alternative as I have an Asthmatic child. The nice one accompanied me to the room and confirmed the smell was too strong. No apology at all from both staff as I was given air freshener to spray.He also promised to ask the cleaner to attend in the morning.
We did not enjoy our sleep as we could hear every movement from the other apartment including every sound from the bathroom.
The staff I approached in the morning who was behind the desk was abrupt and impatient with me. We needed assistance as cold water was not running etc. This was sorted out immediately.
Hotel is very close to Ports Susa station with a direct Sadem bus from the Airport costing 6.50euro each (same price for all- no child rate).
Mini supermarket close to hotel but it's a shame almost all buildings is battered with graffiti including the hotel.
All in all, we enjoyed ourselves but will not stay at the hotel again because of their smoking policy which should highlighted to customers before booking.

8/10

Excellent

08 Aug 2014

bh from iran

Ok

Very good very good
Very good very good
Very good very good
Very good very good
Very good very good
Very good very good

8/10

Excellent

12 Jul 2014

Hawaii family

Close to train station, very convenient

Easy to walk to city center, and superb staff who went out of their way to assist us. Tiny shower in our room, but very quiet and dark for sleeping. Torino is not as touristy as other places in Italy, which was very nice to experience authentic Italian daily life, but dress accordingly or you will stand out as a tourist. The Metro is also a great way to get around town, shares train station with intercity trains so again, very convenient location.

8/10

Excellent

26 Oct 2013

Yannaki

Comfortable Hotel - close to city, parking.

The Hotel was good value for money. It is not a four star hotel and the rooms are basic but clean. The big advantage is the proximity to the centre of the city and the secure parking at the rear of the Hotel. It also has a small kitchen in the room for basic cooking and a microwave. If you have been travelling for a while, having the ability to wash clothes becomes an issue. There is a washing machine at this hotel but unfortunately it was broken when we were there. Staff are friendly and helpful and WIFI available. We did not have breakfast included but there are any number of restaurants nearby. All in all, we would return to this hotel.

10/10

Exceptional

24 Jun 2026

Jusef

Alles hat gepasst.

Self

8/10

Excellent

22 Feb 2026

Massimo

Stanza ampia e confortevole. Personale gentile e disponibile.

10/10

Exceptional

11 Feb 2026

Kenneth

Rent værelse, venligt personale

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

PAOLO

il loft dove abbiamo soggiornato è molto bello e tenuto in condizioni impeccabili. Il personale disponibile e molto cortese. Rinnovo i complimenti allo staff. Ci ritorneremo sicuramente .

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

CAVALIERI

Nice stay. Proximity with station, Mo.

Partner

10/10

Exceptional

04 Nov 2025

Baptiste

Le personnel est très accueillant (ils parlent anglais, français) et très sympathiques. Ils donnent beaucoup de conseils sur les lieux à visiter.
La chambre et l’hôtel sont très propres et très bien entretenus

Le seul petit point est la literie du canapé lit qui n’est pas très épaisses donc on sent les ressorts

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Stefan

Gerne wieder :-)

Leisure Friends

10/10

Exceptional

01 Jan 2025

Keun Kyeong

Excellent services of the receptionist

Even though there was no information on breakfast service, the reception arranged delivery service of simple breakfast from a nearby cafeterias for the first day of new year. The parking lot equipped with electric car charging facility and it was useful to use my hybrid car to turn around the city center.
Free coffee service at the lobby was excellent together with diligent receptionists.

Friends_and_family Family

10/10

Exceptional

17 Sep 2024

Andrea

Ein sehr sauberes Hotel und sehr nette und hilfsbereite Angestellte. Sehr glücklich über den Parkplatz im Innenhof. Durften sogar früher als abgemacht einchecken. Gerne wieder:)

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Esin

Super Lage, das Personal an der Rezeption war sehr hilfsbereit in allen Fragen.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2024

Houari

Nous avons vraiment apprécié notre séjour. Le personnel est agréable et très à l'écoute. Il a su nous proposer des visites et des restaurants. L'hôtel est bien situé dans un endroit calme et à proximité des différentes commodités. Nous y retournons volontiers.

Leisure Family

10/10

Exceptional

05 May 2024

Renzo

Soggiorno perfetto. Struttura accogliente abbastanza vicino al centro ed a trasporti.

Leisure Family