Name: Thermae Palace
Address: Koningin Astridlaan 7, Oostende, 8400, BE

10/10

Exceptional

21 Jul 2026

Donald

We had a great time here!!!!

Family

10/10

Exceptional

07 Dec 2025

Richard

The staff here is absolutely amazing. The hotel is beautiful and well kept. Such a relaxing stay!!

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

MICHAEL

Really lovely place. 100%. The Staff were very helpful and friendly. The restaurant was very nice and clean plus Michelin Style. The rooms were lovely. The sea Views were really nice. Looking forward to an encore soon.

Leisure Partner

8/10

Excellent

21 Jul 2025

Funda

That'd be great if there was AC or screening on the windows.

Leisure Family

8/10

Excellent

19 Aug 2024

Matthew

Nice hotel on the sea front with car park and a short walk from the center . Clean and tidy , we had a big spacious room , coffee machine , fridge , safe . Only downside it did not hair air-conditioning though it is an old hotel.

Friends_and_family Family

10/10

Exceptional

22 Jun 2024

Mike

Beautiful view of the North Sea from our balcony room!

Leisure Family

10/10

Exceptional

14 Jun 2024

Terence

Fabulous position on the seafront and within walking distance of the town with the benefit of a car park.

Leisure Partner

8/10

Excellent

05 Jan 2024

Luc

For beach and town

On the beach yet walking distance to downtown, the exterior feels a bit like past glory but the bar/restaurant and rooms are renovated and very comfortable.

Partner

8/10

Excellent

24 Sep 2023

An

Beautiful hotel but outside needs attention.

Leisure Family

8/10

Excellent

15 Aug 2023

Jennifer A

Great location

It was nice to be located right on the beach and we appreciated having beach chairs ready for us in our rooms. The seaside rooms had wonderful views. Staff was very friendly. Rooms were clean and comfortable, with historic feel but a little dated. Nice toiletries. Great to have parking right at the hotel. Easy walking distance to many restaurants.

Friends_and_family Family

10/10

Exceptional

08 Aug 2023

Stephen

grand old hotel with plenty of nostalgia. room excellent lots of extras, staff very helpful and approachable. altogether would recommend staying here to others

Partner

10/10

Exceptional

17 Jul 2022

ANDREW

great stay

another great stay in this hotel wonderful staff and good fresh food well cooked very clean

Partner

10/10

Exceptional

09 Dec 2021

Robert

A lovely hotel

A really lovely hotel right on the beach front. Restaurant food was really well prepared and presented. Would certainly stay here again

Business

10/10

Exceptional

06 Dec 2021

ANDREW

wonderful hotel

another nice stay at this hotel staff were great as always and the food was ist class even with all the covid rules in place thank you

Friends_and_family Family

8/10

Excellent

19 Oct 2020

Verified traveler

Location and room was great. Bed wasn’t very comfortable. Walls are very thin and can hear all of the neighbors. The staff was also quite unaccommodating.

Partner

10/10

Exceptional

21 Aug 2020

Nele

I particularly liked the sea view. There was nothing that I disliked.

Leisure Partner

4/10

Poor

31 Jul 2020

Nico

Never again

The hotel is worn down and our suite was decorated with ikea furniture; we paid 214€ for this family suite a night without breakfast. The only good thing is the seaview from the room. You have to pay for parking 12,50€ a day, breakfast 20€ a person which is really expensive and bad and almost no choice in variety; I don’t know why people say this is a superior hotel. Never again for me at this worn down palace.

Friends_and_family Family

10/10

Exceptional

06 Dec 2019

Verified traveler

Great Hotel - Great Stay

After reading mixed reviews, we were hesitant before we arrived. That said, once we arrived and checked in any concerns quickly disappeared.

The building is not a purpose built hotel property and once that is understood the rest falls into place. It is Art Deco, high ceilings, large foyer stately home which has lots of history.

The staff were welcoming, rooms were large and well equipped with very comfortable beds. Bathroom was substantial and shower did as you wished with good pressure.

Breakfast was continental style, good quality and plentiful albeit there was also some hot options inc scrambled/hard boiled eggs and bacon. There was even bubbly ... go help yourself, it didn’t get offered!

Location for Ostend is great, short walk or download the app and use one of the many motorised scooters available on the beach front.

Only negative is for the cost of the room would have thought that parking would have been free for guests.

Friends_and_family Friends

10/10

Exceptional

27 Aug 2019

Pedro

Belle Époque by the North Sea

We’ve visited our favourite spot in the Belgian cost, Ostend, several times before, though this was our very first stay at the Thermae Palace and how memorable it was!

A big and ancient building by the sea, where the elegance of yesteryears suddenly comes alive, a comfortable and spacious room with an awesome view to the beach, and the lovely Albert Brasserie underneath, with its most delicious food and drink welcoming us during our stay.

Friendly and helpful staff for whom nothing was too much to ask and a direct exit to the promenade, where everything happens in this lovely seaside town full of history, also played their part in this sudden wish of no longer staying elsewhere when visiting the Queen of Seaside Resorts.

Partner

6/10

Pleasant

20 Aug 2019

Verified traveler

The rooms were large however there is no air conditioning. The windows open and this allows in mosquitos. This spoilt the trip as I was bitten all over. Reception staff could also be better organised. The breakfast was included in my package and was tasty. However buying it seperate at 20 Euro is very expensive. The hotel needs to be refurbed in general but because of its grand nature it’s nice to be on the beach. It is 2 tram stops away from the station.

10/10

Exceptional

20 Jun 2019

ANDREW

nice hotel

another good stay at this hotel always good because the staff are wonderful the food is great and its right on the sea front always clean and the staff cant do enough for you

Partner

4/10

Poor

06 May 2019

Richard

Not a good choice

What a tired old hotel! The staff would rather be somewhere else.

Partner

6/10

Pleasant

02 Apr 2019

Barrie

Never again.

Good points-polite staff at check-in.excellent steak in restaurant.
Bad points-overpriced 3*hotel, booked superior room which was just a standard room with a view.. The service in the restaurant left a lot to be desired, got ignored most of night to the point where I had to block the head waiters path to pay my bill, we weren't offered refills on our drinks and made to feel unwelcome even though we were paying guests.

Partner

4/10

Poor

17 Dec 2018

Verified traveler

Great location on the beach.
Easy walk into town. General appearance of the hotel is a little run down. But the rooms are very comfortable.
Chaotic check in. Be prepared for a circus.

10/10

Exceptional

01 Oct 2018

ANDREW

wonderful hotel

another great stay in this hotel staff always on hand food is great

Family

8/10

Excellent

27 Apr 2018

Graham

Great short break.

The Thermae Palace is from another era. The king of Belgium used to holiday nextdoor. The public spaces are vast and the decoration in the dining room is impressive. We had a seaview room which was also large with an enormous bed. The view is of a wide sandy beach and the sea with sand yachts and kite surfers taking advantage of the long evenings. The bathroom was also large, well provisioned and clean. The fittings are dated. Breakfast was excellent apart from the scrambled egg which no one was eating. It's about 15 minutes walk to the centre of town along the promenade. We found a great Italian restaurant a short way inland. Ostend is a great spot for a short break with plenty to see and do, and only 90 minutes from Calais.

Partner

10/10

Exceptional

27 Oct 2017

Wilfried

Opulent style on the beach

The TP is old glory in all its splendor. Some chair upholstery is fading and may need repair, carpets are being replaced, old paint is cracking.. And what a charming beauty it is! You will not eat in better surroundings than the Brasserie Albert, you will not sleep in greater comfort than the comfort you will find in its beds, listening to the approaching sea. Spacy, super relaxing, a decent gym, great breakfast.. the Best value for money! Passing by 3, 4 times a year and wish it could be more often. And, to make you enjoy it even more, the staff is super efficient and super nice.

6/10

Pleasant

11 Sep 2017

Verified traveler

Thermae Palace Hotel review - Sept 9, '17

Our first impression of the hotel was excellent: friendly check-in staff, luxurious lobby, accessible room & great location (room with terrace overlooking the digue & beach).

However, a few aspects need improvement.
1) The room needed updates: no available plugs to charge phones/electronics, older bathtub/shower with water going from freezing cold to scorching hot, lacking noise insulation from hallway/lobby & non-working wifi.
2) We paid the supplement for the breakfast buffet (7:30-10am), but when we arrived at 9:15, all the tables were either occupied or not cleared. We finally sat ourselves (the hostess was too busy to seat us) at a dirty table, waiting for the staff. After a few minutes of waiting, I asked an employee refilling buffet trays if she could send someone to clear the table; she answered very abruptly that the staff were on their way. 10 mins later, I asked another employee to send someone, mentioning how long we had been waiting. The table was finally cleared (but not wiped) 5 mins later. By then, we had to rush to fill our plates as trays started not to get refilled. At 10am, trays were taken away. We understand this was a special weekend with the Film Festival, but the breakfast crew was obviously understaffed & under pressure (sometimes bordering on impolite for some).

We would recommend the hotel for its location & seaside view (must be booked), but would not have breakfast there again & would hope to see an update on the rooms.

Partner

10/10

Exceptional

24 Jul 2017

ANDREW

wonderful hotel

not the first time at this hotel have stayed many times and always have had good sevice and food the staff are wonderful and so helful

Family

8/10

Excellent

26 Aug 2016

Verified traveler

I arrived and couldn't get in the car park because of a local horse race fixture. I went in and asked for a space. I was told if I had booked I would have to park on the road. There was no space on the road for miles. I suggested this was appaling that all the spaces were taken by non residents and they seemed ok with residents having to walk miles with luggage. The manager reluctantly let me park by the bins!!
Room and hotel are ok but in a very poor state of repair, but in a great position by the beach. I also had a terrace outside the room, which was great.
On second night I wanted to eat in the brasserie, and was told I would have to wait. As the tables came clear I continued to wait, then after an hour the maitre'd tossed a menu at me and told me I would have to order quickly as the kitchen would shut soon. Was not impressed, but the food was ok.

6/10

Pleasant

17 Aug 2016

Verified traveler

not a 4* hotel like it has to be today

Great building, nice to see but a lot of things to do. Checkin : was ok, friendly / Checkout : fast, ok.

Cleanless overall need to make some efforts, even broken or damaged stuff need to be replaced or repaired. The carpet on the floor must be wash...

The service is not good, the housekeeping forgot to refill (soap, shampoo,cafe,..) and it seemed not to be cleaned up. The room size is good, cable tv, wifi and fridge ok.

The room get not really dark for sleep and it has no air cond.

Restaurant in the hotel is good but for me not a recommendation by gmichelin worth. The waiters were friendly but not attentive.

Partner

8/10

Excellent

21 Jul 2016

GC Surrey

Short Beach Break

A short break in stunning weather. The hotel is in a fantastic position where you step from the hotel onto the beach and a further 10 minute walk puts you into the main restaurant area. The public areas were much better than expected given earlier reviews and the room itself was huge and in a good condition. Generous supply of towels (family room) and prompt efficient housekeeping. Yes there were a few marks on the carpet but generally the condition and cleanliness were good.

6/10

Pleasant

10 Jul 2016

Verified traveler

Excellent beach view. Hotel outdated. Quite area. To expensive for location out of season. Had to pay for parking in a big parking lot which was not really used.

Partner

10/10

Exceptional

11 Dec 2015

ANDREW

great hotel

another nice stay at this hotel staff always wonderful all over the hotel the food was 5star service was very good cant wait for another free weekend to get away

Family

10/10

Exceptional

03 Dec 2015

Kevin

Gigantic beds, cosy rooms

Staff exceptionally friendly and welcoming, nice to find coffee and tea making facilities in Belgium. We were here in December so didn't brave it but the beach is just outside the hotel restaurant door. Perhaps half a mile to the town centre, also on a tram route.

Family

8/10

Excellent

25 Sep 2015

Paul

Superb view.

This hotel is built on a grand scale and the seaview rooms have a fabulous view over the beach and sea. It is a little way out of town but there are a number of restaurants on the sea front within a few minutes walk and the Coast Tram stop is also just a short walk away.

Family

8/10

Excellent

27 Aug 2015

Jan

Coastal Splendor

Impressive hotel, but needs support to restore its former splendor.

Partner

8/10

Excellent

03 Dec 2014

JHB

Great location

Lovely historic building in great location, right on the beachfront. Nice big room. No hotel info in room, so no idea on facilities offered, although not so important for our one night stay.

4/10

Poor

23 Nov 2014

Verified traveler

Not very flexible

Arrived just before 9pm on Thursday night after leaving Amsterdam at 5:30pm.

A girl rang me at 8:55 to ask if i was coming.
I asked what time the restaurant will close and was told 9pm. I asked if i could pre-order something but couldn't!.
Room 140 is opposite an electrical cabinet which buzzed all night and room was so hot it was like a sauna.

6/10

Pleasant

05 Nov 2014

Dennis

Marie Celeste

Nice sea view and close to tram route, but too many negatives.
Wifi signal weak in distant parts of hotel. Unusable in our case.
Asked for quiet room, given one with communicating doors, so too aware of people in adjoining room. Breakfast seemed very expensive.

Partner

6/10

Pleasant

08 Oct 2014

traveller

Hotel that needs renewal

This is an hotel that has se en past gloríes but need a re amo.

The Bath tub dates back AND Looks un atractive to its purpose. Heating and conditioning is inadequate.

10/10

Exceptional

22 Aug 2014

andrew

great hotel

not first stay here hotel always gives first class service and all the staff are wonderful and very helpful

4/10

Poor

05 Aug 2014

joseph

Its a fixer upper

The physical condition is poor. I asked the staff and they said the city owns the building and an individual owns the business. It shows. Good service but crumbling exterior, threadbare and stained carpets, bathrooms needing updating.

8/10

Excellent

09 Jun 2014

J

Great building with character and history.

Simple room, maybe a bit overpriced but a clean and great building with lots of character and great location by the beach and a 10 minute walk in to the centre of Ostend. Would recommend.

10/10

Exceptional

06 Jun 2014

andrew

fantastic service

not our first visit and new owners doing a great job rooms have been done up and as always the service is great

8/10

Excellent

04 Apr 2014

andrew

lovely hotel

not the first time at this hotel and as before a great stay new owners starting to update hotel buildings good service and wonderful staff

8/10

Excellent

06 Jan 2014

Verified traveler

Nice hotel close to the beach

Great hotel but, breakfast is cold every day - needs to be sorted (cold bacon, sausage and eggs) Yuk!!

Our hotel room had a faulty thermostat which had a high pitched noise early morning and night (kept us awake) did report this but nothing was done.

Apart from this, lovely hotel, great location.

8/10

Excellent

18 Oct 2013

Kell Hansen

Good location for my job at present.

Nice ocean view. Terrible sour smell in the hall ways, smelled lik wet dog everywhere. Costly parking.

4/10

Poor

19 Aug 2013

Fred

Fantastic location but poor quality rooms

Quite expensive for what you get. Room was very very old & outdated and not in a great condition. The bathroom door even had a hole in. Staff's knowledge about the local area was very poor and also did not know the conditions of my booking, as to what's included/excluded. Overall very disappointed as this hotel is actually in a great location and can offer so much more.

8/10

Excellent

12 Aug 2013

Gary & Joanne

A Once Grand Hotel

Outside of building needs some TLC but seafront location probably makes this an expensive thing to keep doing. One of the checking in staff was very pleasant one was very abrupt also wish we were told about guest parking rates when checking in as we used machine in lobby to pay which cost 38 euros instead of 10 Euros if paid at desk for one nights parking. Breakfast was nice but 20% of dining room chairs looked in need of recovering. Bar was very pleasant with a nice feel to it . Our room was clean spacious with a nice outlook and the beds were comfortable. Free bottles of water in fridge was a nice little gesture.

8/10

Excellent

25 Jul 2013

Verified traveler

great location.a bit run down outside

great location.lovely building but a bit run down outside and in.but overall very satisfied

4/10

Poor

26 Jun 2013

Scott

pretty poor

Rooms were too hot and not clean

10/10

Exceptional

13 Apr 2013

andrew

not first stay at this hotel and wont be are last staff are great and helpful food is first class in always wonderful hotel to stay in

6/10

Pleasant

09 Jan 2013

Verified traveler

Lovely Weekend

Enjoyed our stay, didnt have a meal in the Bistro however, when i went in all the tables were reserved but we did have a lovely walk down to the restaurants on the promenade. One thing i found upsetting was the fact that the photos of the hotel showed a sauna and a whirlpool bath next to each other, this is incorrect, i asked the reception and they said they dont have that facility, my wife was looking forward to that which is a shame. On the all i enjoyed our stay and the buffet breakfast was wonderful.

10/10

Exceptional

10 Nov 2012

andrew

good hotel great staff always very helpful good food

6/10

Pleasant

14 Oct 2012

Sandy

Hotel needs work and some TLC

The hotel is in disrepair once you get past the ground floor which looks great. The carpets are stained and numbers have fallen off the doors . Having said that the breakfast was excellent and the bed was comfortable. There were stains on one of the towels and the bed cover was also stained - The rooms need a bit of TLC and we were expecting more from this hotel.

6/10

Pleasant

19 Aug 2012

Gerhard

Excellant beach location and close to downtown

Stay was 7.5 out of 10. Staff was friendly and service very good.

10/10

Exceptional

04 Aug 2012

apj

a wonderful hotel staff were very good and could not do enougth for you

6/10

Pleasant

18 Jun 2012

Verified traveler

Great Beach view from dining room

A fantastic hotel, friendly and very comfortable rooms. Exciting atsmosphere,and excellent food. so much choice.Great location too.

10/10

Exceptional

14 May 2012

Richard PK

We were able to walk to most parts of Ostend including the opening of the newly refurbished museum and were glad to leave the car at the hotel.

8/10

Excellent

09 Mar 2012

Stephen

Grand Old Hotel

A grand old hotel. Excellent service from all staff encountered. Great location and spacious clean, if dated, room with good bathroom. Restaurant food choice and quality excellent.

4/10

Poor

01 Jan 2012

Selçuk

Thermae Palace

It is a pretty old but an hotel that I like very much.
The room we stayed was on its knees. It needed up keep. The windows were letting air pass and to top it there was a towel on the bottom to keep the cold air out. Clean as it was, the room had an acrid stench. Beds are uncomfortable and there are not enough plugs to hook either a telephone or lap top charger. When asked couldn't get an extension cord with multi-plugs.
The reservation was for a single bed and and it was twins.
There was a separate toilet with the door which you couldn't close. When taking a shower a second person couldn't use hot water on the wash basin.
Talked about the problems with the management who proposed to refund or change our room. For the two night stay we deemed that it was not necessary, but believe that those rooms should not be rented out when in so much need of repair. They advised that the hotel is going to be renewed and that is gonna take at least another year.
So our advice is you can make reservations and stay at this beautiful and respectable hotel. Make sure that you do not accept a room on the third floor, because the renovation work is at that floor and you may not get what you expected.
We were rewarded with a bottle of champagne for our friendly comments by the manager.
No need to scream and shout. Just talk to the people, they are friendly and helpful.
Happy new year.

10/10

Exceptional

14 Jul 2026

Emmanuel

Old school style rooms but clean and renewed with very comfortable beds.
Fantastic view on the sea and direct access to the beach (no road to cross).
Very good breakfast, seated outside with a direct view on the sea and beach.

Partner

4/10

Poor

09 Jul 2026

regula barbara

es war nicht mein erster aufenthalt im thaermae palace in ostende. das hotel ist so ziemlich am ende und es ist höchste zeit das der kasten renoviert wird. im januar wird das hotel geschlossen und wärend 5 jahren restauriert. in der ersten nacht wurde ich um 22.30 uhr wach und wollte aufstehen. meine füsse standen im wasser. licht an und 3/4 des zimmers, bad, toilette, gang, alles unter wasser. die reception ist, gemäss infoblatt, bis 23.00 Uhr besetzt. mein anruf blieb unbeantwortet. runter an die reception. ich habe ein neues zimmer bekommen und musste mein ganzes gepäck packen und umziehen. die madame hatte geschlossene schuhe, wollte die aber nicht nass machen. ich musste dann mit meinen offenen schlarpen 10 x hin und her. ich habe dann um eine reduktion für die erste nacht gebeten. das muss ich über die platform wo ich reserviert habe, machen. kein kaffee, kein proseco oder irgend etwas anderes. ziemlich schäbig für ein \"4*\" hotel. ein fräulein an der reception hat mir am nächsten tag gesagt, wir hatten einen wasserbruch. ich wurde nicht informiert. himmeltraurig.
und noch was: blättchen-wc-papier in einem 4* hotel. ziemlich schäbig.

Self

10/10

Exceptional

05 Jul 2026

Bertrand

Un grand merci tant pour l'accueil ( malgré notre arrivée tardive)la gentillesse de la demoiselle à la réception.Sans oublier les jeunes de service au petit déjeuner ainsi que la dame faisant le ménage en matinée.
Bravo.C'est un réel plaisir de revenir dans ce magnifique hôtel.Et ce le fût pour notre anniversaire de mariage.
Merci à Toutes et Tous.
Cordialement
Bertrand
Coeur de Flandres

Partner

10/10

Exceptional

01 Jul 2026

Tomas

Otroligt vackert och nära läge vid stranden med en superb bistro

Self

4/10

Poor

28 Jun 2026

Emmanuel

Nous parlons d’un Palace qui n’a pas de climatisation sans franchement prévenir au moment de la réservation. La douche est sans pression et alterne froid chaud et bouillant. Les produits de douche sont limités. Les moquettes gardent des taches historiques
La place du parking est à 17€ et le petit déjeuner à 27,5€ pour une qualité inférieure à celle d’hôtel qui se veulent des palaces

Partner

10/10

Exceptional

11 Jun 2026

Tewfik

Ok

10/10

Exceptional

07 Jun 2026

Veerle

Wat een mooie plek
Ideaal weekend logement

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Thierry

Très bel hôtel, bien placé.
Cependant le personnel n’est pas très aimable.

Friends

10/10

Exceptional

14 May 2026

Jürgen

Das Zimmer mit Medrblick und Terrasse ist wunderschön

Partner

10/10

Exceptional

13 May 2026

Sabine

De kamer was perfect. Ruim, proper....alles wat we nodig hadden.
Receptie / ontvangst super vriendelijk.
Juist de dame a.h ontbijt mag een beetje vriendelijker zijn.
Niet die met witte jasjes aan hoor. Oudere mevr.
dinsdagochtend 12 mei was echt niet vriendelijk.
Maar dit kon de pret niet bederven.

Friends

8/10

Excellent

04 May 2026

Christian

Hôtel 4 étoiles bien tenu globalement.
C'est dans les détails qu’on peut vraiment faire la différence.
Très bon séjour, merci.

Partner

8/10

Excellent

29 Apr 2026

François

Vue mer totale. Hôtel à l’ancienne splendide mais pas fini d’être rénové. On oublie les détails quand on admire l'édifice. Grande chambre. Personnel serviable.

Self

10/10

Exceptional

27 Apr 2026

Pascal

Hôtel plein de charme. Chambre avec vue sur la plage : superbe. Petit déjeuner excellent.

Partner

8/10

Excellent

25 Apr 2026

Floris

Nice and correct

Partner

10/10

Exceptional

21 Apr 2026

Giuseppe

Camera pulita, personale gentile, palestra ben equipaggiata, colazione ottima.

Self

10/10

Exceptional

20 Apr 2026

An

Zalig op het terras , zeer fijn personeel , zeer uitgebreid goed ontbijt

Self

10/10

Exceptional

16 Apr 2026

Petra

De kamer rook super fris! Bed groot en zalig. Rustige kamer met charmante onderdelen. Zeker boeken voor die prijs!

10/10

Exceptional

14 Apr 2026

Per Bertil

Bästa läget för solnedgångsmagi. Lugnt och meditativt jämfört med stadskärnan. Inte billigt, men man får åtskilligt för pengarna och förvandlas till en naturlig del av la Belle epoque

Self

8/10

Excellent

05 Apr 2026

Astrid

Petit déjeuner très copieux et varié. Le personnel et aux petits soins pour les clients.

Partner

10/10

Exceptional

20 Feb 2026

Vincent

Alles in orde. Goede kamer. Fijn verblijf.

10/10

Exceptional

16 Feb 2026

Stephan

Une petite merveille avec ses grandes chambres donnant sur la plage et la mer. On se sent comme à la belle époque et le décorum est parfait pour un séjour en amoureux. Très bon service et emplacement incomparable.

Partner

10/10

Exceptional

30 Jan 2026

olivier

Grande chambre, parking accessible, sur la plage

Partner

8/10

Excellent

08 Jan 2026

Anne

Chambre très propre, personnel d accueil très professionnel, souriant, compétent, capable de résoudre une difficulté.
Par contre le personnel du pt déjeuner très désagréable ne croyant pas le client et après avoir compris qu'il s est trompé ne s' excuse pas.
Et le lendemain après avoir refusé une place face a la mer , la propose a des clients arrivé apres, pt être existe t il des privilèges par chambre ou par la langue parlé.
En plus un peu de regret malgré un choix énorme ne pas trouvé de produits locaux et étiqueté.
Nous reviendrons en espérant que au niveau pt déjeuner des choses auront changé.
Il semblerait que il est assuré par une société extérieure.
Dommage nous adorons cette endroit qui nous demande des sacrifices pour y accéder.

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Els

Heel mooi uitzicht, vriendelijk personeel. Heel lekker uitgebreid ontbijt!
Wel wat verouderd, de badkamer kan wel een opknapbeurt gebruiken.

10/10

Exceptional

14 Dec 2025

eric

Un ancien palace en cours de rénovation, un personnel accueillant et un très bon petit déjeuner

Leisure Partner

10/10

Exceptional

07 Dec 2025

Herve

Le cadre est magnifique, l'hôtel très agréable au bord de la mer, un 1 petit bémol sur la connaissance de la langue française, en tant que français, on remarque une difficulté de communiquer en français. Le petit déjeuner exceptionnel.

Partner

8/10

Excellent

11 Nov 2025

marc

Ja

Partner

10/10

Exceptional

31 Oct 2025

Martin

Keurig hotel, aardig personeel en restaurant

Leisure Self

10/10

Exceptional

20 Oct 2025

Ryad

Un week-end reposant dans un superbe hôtel

La chambre donnait sur la mer

Partner

6/10

Pleasant

06 Oct 2025

Juno

We choose Thermae Palace Hotel whenever we go to Oostende because it’s at a quiet place, far from the crowd and we get a nice walk along the beach when we go to the center which is not far away. From our room, We always get a nice sea view. Parking is easy and it’s free. Also convenient to take the coast tram.
Breakfast offers many choices.
The negative point: The bathtub didn’t drain fast and it was not easy to pull up the lever to have the shower. Also, this time one vial of soap has been already used since there was not much left in it. A mistake perhaps?

last time we came

10/10

Exceptional

21 Sep 2025

Geert

Top hotel, netjes en zeer vriendelijk.. wij komen terug

Leisure Partner

10/10

Exceptional

15 Sep 2025

Veronique

magnifique

Magnifique sejour. Superbe hotel et location. Toilette un peu vetuste (manque d'aeration).

Friends_and_family Family

8/10

Excellent

22 Aug 2025

Carsten

I liked (a lot):
1. Variety of breakfast buffet way beyond average four star hotels
2. All staff extremely motivated and attentive, providing excellent service at all times
3. Payed parking lot as a fine alternative to typical downtown situation with practically no parking available/free of charge at all.

There is room for improvement around:
5. Brasserie Albert apparently not being able to charge checks to your room
4. Room furniture (that appears to be a bit outdated)

Leisure Partner

10/10

Exceptional

20 Aug 2025

Stefaan

Top

10/10

Exceptional

13 Jul 2025

Corinne

Hôtel magnifique
Personnel très agréable
Restaurant un régal
Localité plus que parfait

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Verified traveler

oui avis de 80 lignes publié sur booking :

oui avis de 80 lignes déjà publié sur booking :
je ne me fatigue plus a rediger d'avis ici ,
le meêm n'est pas publiés sous des pretextes improbables ,et sans réponse aux mails, allez donc voir sur booking, merci Chantal

Business

10/10

Exceptional

13 Jun 2025

Klaas

Het terras met uitzicht naar zee was erg fijn...

Leisure Partner

8/10

Excellent

12 Jun 2025

Thijs

Lekker eten en vriendelijk personeel, parkeren top en prachtig strand.